Daily Papers

Current language models demonstrate remarkable proficiency in text generation. However, for many applications it is desirable to control attributes, such as sentiment, or toxicity, of the generated language -- ideally tailored towards each specific use case and target audience. For auto-regressive language models, existing guidance methods are prone to decoding errors that cascade during generation and degrade performance. In contrast, text diffusion models can easily be guided with, for example, a simple linear sentiment classifier -- however they do suffer from significantly higher perplexity than auto-regressive alternatives. In this paper we use a guided diffusion model to produce a latent proposal that steers an auto-regressive language model to generate text with desired properties. Our model inherits the unmatched fluency of the auto-regressive approach and the plug-and-play flexibility of diffusion. We show that it outperforms previous plug-and-play guidance methods across a wide range of benchmark data sets. Further, controlling a new attribute in our framework is reduced to training a single logistic regression classifier.

Sentiment analysis is a widely researched area within Natural Language Processing (NLP), attracting significant interest due to the advent of automated solutions. Despite this, the task remains challenging because of the inherent complexity of languages and the subjective nature of sentiments. It is even more challenging for less-studied and less-resourced languages such as Lithuanian. Our review of existing Lithuanian NLP research reveals that traditional machine learning methods and classification algorithms have limited effectiveness for the task. In this work, we address sentiment analysis of Lithuanian five-star-based online reviews from multiple domains that we collect and clean. We apply transformer models to this task for the first time, exploring the capabilities of pre-trained multilingual Large Language Models (LLMs), specifically focusing on fine-tuning BERT and T5 models. Given the inherent difficulty of the task, the fine-tuned models perform quite well, especially when the sentiments themselves are less ambiguous: 80.74% and 89.61% testing recognition accuracy of the most popular one- and five-star reviews respectively. They significantly outperform current commercial state-of-the-art general-purpose LLM GPT-4. We openly share our fine-tuned LLMs online.

Sentiment is a pervasive feature in natural language text, yet it is an open question how sentiment is represented within Large Language Models (LLMs). In this study, we reveal that across a range of models, sentiment is represented linearly: a single direction in activation space mostly captures the feature across a range of tasks with one extreme for positive and the other for negative. Through causal interventions, we isolate this direction and show it is causally relevant in both toy tasks and real world datasets such as Stanford Sentiment Treebank. Through this case study we model a thorough investigation of what a single direction means on a broad data distribution. We further uncover the mechanisms that involve this direction, highlighting the roles of a small subset of attention heads and neurons. Finally, we discover a phenomenon which we term the summarization motif: sentiment is not solely represented on emotionally charged words, but is additionally summarized at intermediate positions without inherent sentiment, such as punctuation and names. We show that in Stanford Sentiment Treebank zero-shot classification, 76% of above-chance classification accuracy is lost when ablating the sentiment direction, nearly half of which (36%) is due to ablating the summarized sentiment direction exclusively at comma positions.

In this paper, we introduce the task of targeted aspect-based sentiment analysis. The goal is to extract fine-grained information with respect to entities mentioned in user comments. This work extends both aspect-based sentiment analysis that assumes a single entity per document and targeted sentiment analysis that assumes a single sentiment towards a target entity. In particular, we identify the sentiment towards each aspect of one or more entities. As a testbed for this task, we introduce the SentiHood dataset, extracted from a question answering (QA) platform where urban neighbourhoods are discussed by users. In this context units of text often mention several aspects of one or more neighbourhoods. This is the first time that a generic social media platform in this case a QA platform, is used for fine-grained opinion mining. Text coming from QA platforms is far less constrained compared to text from review specific platforms which current datasets are based on. We develop several strong baselines, relying on logistic regression and state-of-the-art recurrent neural networks.

We introduce PerSenT, a dataset of crowd-sourced annotations of the sentiment expressed by the authors towards the main entities in news articles. The dataset also includes paragraph-level sentiment annotations to provide more fine-grained supervision for the task. Our benchmarks of multiple strong baselines show that this is a difficult classification task. The results also suggest that simply fine-tuning document-level representations from BERT isn't adequate for this task. Making paragraph-level decisions and aggregating them over the entire document is also ineffective. We present empirical and qualitative analyses that illustrate the specific challenges posed by this dataset. We release this dataset with 5.3k documents and 38k paragraphs covering 3.2k unique entities as a challenge in entity sentiment analysis.

We explore the properties of byte-level recurrent language models. When given sufficient amounts of capacity, training data, and compute time, the representations learned by these models include disentangled features corresponding to high-level concepts. Specifically, we find a single unit which performs sentiment analysis. These representations, learned in an unsupervised manner, achieve state of the art on the binary subset of the Stanford Sentiment Treebank. They are also very data efficient. When using only a handful of labeled examples, our approach matches the performance of strong baselines trained on full datasets. We also demonstrate the sentiment unit has a direct influence on the generative process of the model. Simply fixing its value to be positive or negative generates samples with the corresponding positive or negative sentiment.

We investigate cross-lingual sentiment analysis, which has attracted significant attention due to its applications in various areas including market research, politics and social sciences. In particular, we introduce a sentiment analysis framework in multi-label setting as it obeys Plutchik wheel of emotions. We introduce a novel dynamic weighting method that balances the contribution from each class during training, unlike previous static weighting methods that assign non-changing weights based on their class frequency. Moreover, we adapt the focal loss that favors harder instances from single-label object recognition literature to our multi-label setting. Furthermore, we derive a method to choose optimal class-specific thresholds that maximize the macro-f1 score in linear time complexity. Through an extensive set of experiments, we show that our method obtains the state-of-the-art performance in 7 of 9 metrics in 3 different languages using a single model compared to the common baselines and the best-performing methods in the SemEval competition. We publicly share our code for our model, which can perform sentiment analysis in 100 languages, to facilitate further research.

We evaluated the effectiveness of using language models, that were pre-trained in one domain, as the basis for a classification model in another domain: Dutch book reviews. Pre-trained language models have opened up new possibilities for classification tasks with limited labelled data, because representation can be learned in an unsupervised fashion. In our experiments we have studied the effects of training set size (100-1600 items) on the prediction accuracy of a ULMFiT classifier, based on a language models that we pre-trained on the Dutch Wikipedia. We also compared ULMFiT to Support Vector Machines, which is traditionally considered suitable for small collections. We found that ULMFiT outperforms SVM for all training set sizes and that satisfactory results (~90%) can be achieved using training sets that can be manually annotated within a few hours. We deliver both our new benchmark collection of Dutch book reviews for sentiment classification as well as the pre-trained Dutch language model to the community.

Many machine learning algorithms require the input to be represented as a fixed-length feature vector. When it comes to texts, one of the most common fixed-length features is bag-of-words. Despite their popularity, bag-of-words features have two major weaknesses: they lose the ordering of the words and they also ignore semantics of the words. For example, "powerful," "strong" and "Paris" are equally distant. In this paper, we propose Paragraph Vector, an unsupervised algorithm that learns fixed-length feature representations from variable-length pieces of texts, such as sentences, paragraphs, and documents. Our algorithm represents each document by a dense vector which is trained to predict words in the document. Its construction gives our algorithm the potential to overcome the weaknesses of bag-of-words models. Empirical results show that Paragraph Vectors outperform bag-of-words models as well as other techniques for text representations. Finally, we achieve new state-of-the-art results on several text classification and sentiment analysis tasks.

The analysis of consumer sentiment, as expressed through reviews, can provide a wealth of insight regarding the quality of a product. While the study of sentiment analysis has been widely explored in many popular languages, relatively less attention has been given to the Bangla language, mostly due to a lack of relevant data and cross-domain adaptability. To address this limitation, we present BanglaBook, a large-scale dataset of Bangla book reviews consisting of 158,065 samples classified into three broad categories: positive, negative, and neutral. We provide a detailed statistical analysis of the dataset and employ a range of machine learning models to establish baselines including SVM, LSTM, and Bangla-BERT. Our findings demonstrate a substantial performance advantage of pre-trained models over models that rely on manually crafted features, emphasizing the necessity for additional training resources in this domain. Additionally, we conduct an in-depth error analysis by examining sentiment unigrams, which may provide insight into common classification errors in under-resourced languages like Bangla. Our codes and data are publicly available at https://github.com/mohsinulkabir14/BanglaBook.

We report on a series of experiments with convolutional neural networks (CNN) trained on top of pre-trained word vectors for sentence-level classification tasks. We show that a simple CNN with little hyperparameter tuning and static vectors achieves excellent results on multiple benchmarks. Learning task-specific vectors through fine-tuning offers further gains in performance. We additionally propose a simple modification to the architecture to allow for the use of both task-specific and static vectors. The CNN models discussed herein improve upon the state of the art on 4 out of 7 tasks, which include sentiment analysis and question classification.

Sentiment analysis is a pivotal task in the domain of natural language processing. It encompasses both text-level sentiment polarity classification and word-level Part of Speech(POS) sentiment polarity determination. Such analysis challenges models to understand text holistically while also extracting nuanced information. With the rise of Large Language Models(LLMs), new avenues for sentiment analysis have opened. This paper proposes enhancing performance by leveraging the Mutual Reinforcement Effect(MRE) between individual words and the overall text. It delves into how word polarity influences the overarching sentiment of a passage. To support our research, we annotated four novel Sentiment Text Classification and Part of Speech(SCPOS) datasets, building upon existing sentiment classification datasets. Furthermore, we developed a Universal Sentiment Analysis(USA) model, with a 7-billion parameter size. Experimental results revealed that our model surpassed the performance of gpt-3.5-turbo across all four datasets, underscoring the significance of MRE in sentiment analysis.

Romanian is one of the understudied languages in computational linguistics, with few resources available for the development of natural language processing tools. In this paper, we introduce LaRoSeDa, a Large Romanian Sentiment Data Set, which is composed of 15,000 positive and negative reviews collected from one of the largest Romanian e-commerce platforms. We employ two sentiment classification methods as baselines for our new data set, one based on low-level features (character n-grams) and one based on high-level features (bag-of-word-embeddings generated by clustering word embeddings with k-means). As an additional contribution, we replace the k-means clustering algorithm with self-organizing maps (SOMs), obtaining better results because the generated clusters of word embeddings are closer to the Zipf's law distribution, which is known to govern natural language. We also demonstrate the generalization capacity of using SOMs for the clustering of word embeddings on another recently-introduced Romanian data set, for text categorization by topic.

The rapid expansion of the digital world has propelled sentiment analysis into a critical tool across diverse sectors such as marketing, politics, customer service, and healthcare. While there have been significant advancements in sentiment analysis for widely spoken languages, low-resource languages, such as Bangla, remain largely under-researched due to resource constraints. Furthermore, the recent unprecedented performance of Large Language Models (LLMs) in various applications highlights the need to evaluate them in the context of low-resource languages. In this study, we present a sizeable manually annotated dataset encompassing 33,605 Bangla news tweets and Facebook comments. We also investigate zero- and few-shot in-context learning with several language models, including Flan-T5, GPT-4, and Bloomz, offering a comparative analysis against fine-tuned models. Our findings suggest that monolingual transformer-based models consistently outperform other models, even in zero and few-shot scenarios. To foster continued exploration, we intend to make this dataset and our research tools publicly available to the broader research community. In the spirit of further research, we plan to make this dataset and our experimental resources publicly accessible to the wider research community.

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this approach fails to consider one crucial aspect of the systems: whether their outputs accurately reflect the users' (post-purchase) sentiments, i.e., whether and why they would like and/or dislike the recommended items. To shed light on this issue, we introduce new datasets and evaluation methods that focus on the users' sentiments. Specifically, we construct the datasets by explicitly extracting users' positive and negative opinions from their post-purchase reviews using an LLM, and propose to evaluate systems based on whether the generated explanations 1) align well with the users' sentiments, and 2) accurately identify both positive and negative opinions of users on the target items. We benchmark several recent models on our datasets and demonstrate that achieving strong performance on existing metrics does not ensure that the generated explanations align well with the users' sentiments. Lastly, we find that existing models can provide more sentiment-aware explanations when the users' (predicted) ratings for the target items are directly fed into the models as input. We will release our code and datasets upon acceptance.

Recently, sentiment analysis has seen remarkable advance with the help of pre-training approaches. However, sentiment knowledge, such as sentiment words and aspect-sentiment pairs, is ignored in the process of pre-training, despite the fact that they are widely used in traditional sentiment analysis approaches. In this paper, we introduce Sentiment Knowledge Enhanced Pre-training (SKEP) in order to learn a unified sentiment representation for multiple sentiment analysis tasks. With the help of automatically-mined knowledge, SKEP conducts sentiment masking and constructs three sentiment knowledge prediction objectives, so as to embed sentiment information at the word, polarity and aspect level into pre-trained sentiment representation. In particular, the prediction of aspect-sentiment pairs is converted into multi-label classification, aiming to capture the dependency between words in a pair. Experiments on three kinds of sentiment tasks show that SKEP significantly outperforms strong pre-training baseline, and achieves new state-of-the-art results on most of the test datasets. We release our code at https://github.com/baidu/Senta.

Sentiment analysis is a highly subjective and challenging task. Its complexity further increases when applied to the Arabic language, mainly because of the large variety of dialects that are unstandardized and widely used in the Web, especially in social media. While many datasets have been released to train sentiment classifiers in Arabic, most of these datasets contain shallow annotation, only marking the sentiment of the text unit, as a word, a sentence or a document. In this paper, we present the Arabic Sentiment Twitter Dataset for the Levantine dialect (ArSenTD-LEV). Based on findings from analyzing tweets from the Levant region, we created a dataset of 4,000 tweets with the following annotations: the overall sentiment of the tweet, the target to which the sentiment was expressed, how the sentiment was expressed, and the topic of the tweet. Results confirm the importance of these annotations at improving the performance of a baseline sentiment classifier. They also confirm the gap of training in a certain domain, and testing in another domain.

Recent well-known works demonstrate encouraging progress in aspect-based sentiment classification (ABSC), while implicit aspect sentiment modeling is still a problem that has to be solved. Our preliminary study shows that implicit aspect sentiments usually depend on adjacent aspects' sentiments, which indicates we can extract implicit sentiment via local sentiment dependency modeling. We formulate a local sentiment aggregation paradigm (LSA) based on empirical sentiment patterns (SP) to address sentiment dependency modeling. Compared to existing methods, LSA is an efficient approach that learns the implicit sentiments in a local sentiment aggregation window, which tackles the efficiency problem and avoids the token-node alignment problem of syntax-based methods. Furthermore, we refine a differential weighting method based on gradient descent that guides the construction of the sentiment aggregation window. According to experimental results, LSA is effective for all objective ABSC models, attaining state-of-the-art performance on three public datasets. LSA is an adaptive paradigm and is ready to be adapted to existing models, and we release the code to offer insight to improve existing ABSC models.

A movie that is thoroughly enjoyed and recommended by an individual might be hated by another. One characteristic of humans is the ability to have feelings which could be positive or negative. To automatically classify and study human feelings, an aspect of natural language processing, sentiment analysis and opinion mining were designed to understand human feelings regarding several issues which could affect a product, a social media platforms, government, or societal discussions or even movies. Several works on sentiment analysis have been done on high resource languages while low resources languages like Yoruba have been sidelined. Due to the scarcity of datasets and linguistic architectures that will suit low resource languages, African languages "low resource languages" have been ignored and not fully explored. For this reason, our attention is placed on Yoruba to explore sentiment analysis on reviews of Nigerian movies. The data comprised 1500 movie reviews that were sourced from IMDB, Rotten Tomatoes, Letterboxd, Cinemapointer and Nollyrated. We develop sentiment classification models using the state-of-the-art pre-trained language models like mBERT and AfriBERTa to classify the movie reviews.

Entity-level fine-grained sentiment analysis in the financial domain is a crucial subtask of sentiment analysis and currently faces numerous challenges. The primary challenge stems from the lack of high-quality and large-scale annotated corpora specifically designed for financial text sentiment analysis, which in turn limits the availability of data necessary for developing effective text processing techniques. Recent advancements in large language models (LLMs) have yielded remarkable performance in natural language processing tasks, primarily centered around language pattern matching. In this paper, we propose a novel and extensive Chinese fine-grained financial sentiment analysis dataset, FinChina SA, for enterprise early warning. We thoroughly evaluate and experiment with well-known existing open-source LLMs using our dataset. We firmly believe that our dataset will serve as a valuable resource to advance the exploration of real-world financial sentiment analysis tasks, which should be the focus of future research. The FinChina SA dataset is publicly available at https://github.com/YerayL/FinChina-SA

In-context learning (ICL) using large language models for tasks with many labels is challenging due to the limited context window, which makes it difficult to fit a sufficient number of examples in the prompt. In this paper, we use a pre-trained dense retrieval model to bypass this limitation, giving the model only a partial view of the full label space for each inference call. Testing with recent open-source LLMs (OPT, LLaMA), we set new state of the art performance in few-shot settings for three common intent classification datasets, with no finetuning. We also surpass fine-tuned performance on fine-grained sentiment classification in certain cases. We analyze the performance across number of in-context examples and different model scales, showing that larger models are necessary to effectively and consistently make use of larger context lengths for ICL. By running several ablations, we analyze the model's use of: a) the similarity of the in-context examples to the current input, b) the semantic content of the class names, and c) the correct correspondence between examples and labels. We demonstrate that all three are needed to varying degrees depending on the domain, contrary to certain recent works.

Combining simple elements from the literature, we define a linear model that is geared toward sparse data, in particular implicit feedback data for recommender systems. We show that its training objective has a closed-form solution, and discuss the resulting conceptual insights. Surprisingly, this simple model achieves better ranking accuracy than various state-of-the-art collaborative-filtering approaches, including deep non-linear models, on most of the publicly available data-sets used in our experiments.

Recent works have argued that high-level semantic concepts are encoded "linearly" in the representation space of large language models. In this work, we study the origins of such linear representations. To that end, we introduce a simple latent variable model to abstract and formalize the concept dynamics of the next token prediction. We use this formalism to show that the next token prediction objective (softmax with cross-entropy) and the implicit bias of gradient descent together promote the linear representation of concepts. Experiments show that linear representations emerge when learning from data matching the latent variable model, confirming that this simple structure already suffices to yield linear representations. We additionally confirm some predictions of the theory using the LLaMA-2 large language model, giving evidence that the simplified model yields generalizable insights.

Review websites, such as TripAdvisor and Yelp, allow users to post online reviews for various businesses, products and services, and have been recently shown to have a significant influence on consumer shopping behaviour. An online review typically consists of free-form text and a star rating out of 5. The problem of predicting a user's star rating for a product, given the user's text review for that product, is called Review Rating Prediction and has lately become a popular, albeit hard, problem in machine learning. In this paper, we treat Review Rating Prediction as a multi-class classification problem, and build sixteen different prediction models by combining four feature extraction methods, (i) unigrams, (ii) bigrams, (iii) trigrams and (iv) Latent Semantic Indexing, with four machine learning algorithms, (i) logistic regression, (ii) Naive Bayes classification, (iii) perceptrons, and (iv) linear Support Vector Classification. We analyse the performance of each of these sixteen models to come up with the best model for predicting the ratings from reviews. We use the dataset provided by Yelp for training and testing the models.

The adoption of Deep Neural Networks (DNNs) has greatly benefited Natural Language Processing (NLP) during the past decade. However, the demands of long document analysis are quite different from those of shorter texts, while the ever increasing size of documents uploaded on-line renders automated understanding of lengthy texts a critical issue. Relevant applications include automated Web mining, legal document review, medical records analysis, financial reports analysis, contract management, environmental impact assessment, news aggregation, etc. Despite the relatively recent development of efficient algorithms for analyzing long documents, practical tools in this field are currently flourishing. This article serves as an entry point into this dynamic domain and aims to achieve two objectives. Firstly, it provides an overview of the relevant neural building blocks, serving as a concise tutorial for the field. Secondly, it offers a brief examination of the current state-of-the-art in long document NLP, with a primary focus on two key tasks: document classification and document summarization. Sentiment analysis for long texts is also covered, since it is typically treated as a particular case of document classification. Consequently, this article presents an introductory exploration of document-level analysis, addressing the primary challenges, concerns, and existing solutions. Finally, the article presents publicly available annotated datasets that can facilitate further research in this area.

Despite impressive advancements in multilingual corpora collection and model training, developing large-scale deployments of multilingual models still presents a significant challenge. This is particularly true for language tasks that are culture-dependent. One such example is the area of multilingual sentiment analysis, where affective markers can be subtle and deeply ensconced in culture. This work presents the most extensive open massively multilingual corpus of datasets for training sentiment models. The corpus consists of 79 manually selected datasets from over 350 datasets reported in the scientific literature based on strict quality criteria. The corpus covers 27 languages representing 6 language families. Datasets can be queried using several linguistic and functional features. In addition, we present a multi-faceted sentiment classification benchmark summarizing hundreds of experiments conducted on different base models, training objectives, dataset collections, and fine-tuning strategies.

Existing Machine Learning techniques yield close to human performance on text-based classification tasks. However, the presence of multi-modal noise in chat data such as emoticons, slang, spelling mistakes, code-mixed data, etc. makes existing deep-learning solutions perform poorly. The inability of deep-learning systems to robustly capture these covariates puts a cap on their performance. We propose NELEC: Neural and Lexical Combiner, a system which elegantly combines textual and deep-learning based methods for sentiment classification. We evaluate our system as part of the third task of 'Contextual Emotion Detection in Text' as part of SemEval-2019. Our system performs significantly better than the baseline, as well as our deep-learning model benchmarks. It achieved a micro-averaged F1 score of 0.7765, ranking 3rd on the test-set leader-board. Our code is available at https://github.com/iamgroot42/nelec

In the sentiment attitude extraction task, the aim is to identify <<attitudes>> -- sentiment relations between entities mentioned in text. In this paper, we provide a study on attention-based context encoders in the sentiment attitude extraction task. For this task, we adapt attentive context encoders of two types: (1) feature-based; (2) self-based. In our study, we utilize the corpus of Russian analytical texts RuSentRel and automatically constructed news collection RuAttitudes for enriching the training set. We consider the problem of attitude extraction as two-class (positive, negative) and three-class (positive, negative, neutral) classification tasks for whole documents. Our experiments with the RuSentRel corpus show that the three-class classification models, which employ the RuAttitudes corpus for training, result in 10% increase and extra 3% by F1, when model architectures include the attention mechanism. We also provide the analysis of attention weight distributions in dependence on the term type.

This paper demonstrates how a graph-based semantic parser can be applied to the task of structured sentiment analysis, directly predicting sentiment graphs from text. We advance the state of the art on 4 out of 5 standard benchmark sets. We release the source code, models and predictions.

Prior work on controllable text generation has focused on learning how to control language models through trainable decoding, smart-prompt design, or fine-tuning based on a desired objective. We hypothesize that the information needed to steer the model to generate a target sentence is already encoded within the model. Accordingly, we explore a different approach altogether: extracting latent vectors directly from pretrained language model decoders without fine-tuning. Experiments show that there exist steering vectors, which, when added to the hidden states of the language model, generate a target sentence nearly perfectly (> 99 BLEU) for English sentences from a variety of domains. We show that vector arithmetic can be used for unsupervised sentiment transfer on the Yelp sentiment benchmark, with performance comparable to models tailored to this task. We find that distances between steering vectors reflect sentence similarity when evaluated on a textual similarity benchmark (STS-B), outperforming pooled hidden states of models. Finally, we present an analysis of the intrinsic properties of the steering vectors. Taken together, our results suggest that frozen LMs can be effectively controlled through their latent steering space.

Extraction of sentiment signals from news text, stock message boards, and business reports, for stock movement prediction, has been a rising field of interest in finance. Building upon past literature, the most recent works attempt to better capture sentiment from sentences with complex syntactic structures by introducing aspect-level sentiment classification (ASC). Despite the growing interest, however, fine-grained sentiment analysis has not been fully explored in non-English literature due to the shortage of annotated finance-specific data. Accordingly, it is necessary for non-English languages to leverage datasets and pre-trained language models (PLM) of different domains, languages, and tasks to best their performance. To facilitate finance-specific ASC research in the Korean language, we build KorFinASC, a Korean aspect-level sentiment classification dataset for finance consisting of 12,613 human-annotated samples, and explore methods of intermediate transfer learning. Our experiments indicate that past research has been ignorant towards the potentially wrong knowledge of financial entities encoded during the training phase, which has overestimated the predictive power of PLMs. In our work, we use the term "non-stationary knowledge'' to refer to information that was previously correct but is likely to change, and present "TGT-Masking'', a novel masking pattern to restrict PLMs from speculating knowledge of the kind. Finally, through a series of transfer learning with TGT-Masking applied we improve 22.63% of classification accuracy compared to standalone models on KorFinASC.

The recently introduced continuous Skip-gram model is an efficient method for learning high-quality distributed vector representations that capture a large number of precise syntactic and semantic word relationships. In this paper we present several extensions that improve both the quality of the vectors and the training speed. By subsampling of the frequent words we obtain significant speedup and also learn more regular word representations. We also describe a simple alternative to the hierarchical softmax called negative sampling. An inherent limitation of word representations is their indifference to word order and their inability to represent idiomatic phrases. For example, the meanings of "Canada" and "Air" cannot be easily combined to obtain "Air Canada". Motivated by this example, we present a simple method for finding phrases in text, and show that learning good vector representations for millions of phrases is possible.

Sentiment analysis is one of the most fundamental tasks in Natural Language Processing. Popular languages like English, Arabic, Russian, Mandarin, and also Indian languages such as Hindi, Bengali, Tamil have seen a significant amount of work in this area. However, the Marathi language which is the third most popular language in India still lags behind due to the absence of proper datasets. In this paper, we present the first major publicly available Marathi Sentiment Analysis Dataset - L3CubeMahaSent. It is curated using tweets extracted from various Maharashtrian personalities' Twitter accounts. Our dataset consists of ~16,000 distinct tweets classified in three broad classes viz. positive, negative, and neutral. We also present the guidelines using which we annotated the tweets. Finally, we present the statistics of our dataset and baseline classification results using CNN, LSTM, ULMFiT, and BERT-based deep learning models.

Sentiments inherently drive politics. How we receive and process information plays an essential role in political decision-making, shaping our judgment with strategic consequences both on the level of legislators and the masses. If sentiment plays such an important role in politics, how can we study and measure it systematically? The paper presents a new dataset of sentiment-annotated sentences, which are used in a series of experiments focused on training a robust sentiment classifier for parliamentary proceedings. The paper also introduces the first domain-specific LLM for political science applications additionally pre-trained on 1.72 billion domain-specific words from proceedings of 27 European parliaments. We present experiments demonstrating how the additional pre-training of LLM on parliamentary data can significantly improve the model downstream performance on the domain-specific tasks, in our case, sentiment detection in parliamentary proceedings. We further show that multilingual models perform very well on unseen languages and that additional data from other languages significantly improves the target parliament's results. The paper makes an important contribution to multiple domains of social sciences and bridges them with computer science and computational linguistics. Lastly, it sets up a more robust approach to sentiment analysis of political texts in general, which allows scholars to study political sentiment from a comparative perspective using standardized tools and techniques.

Aspect-based sentiment Analysis (ABSA) delves into understanding sentiments specific to distinct elements within textual content. It aims to analyze user-generated reviews to determine a) the target entity being reviewed, b) the high-level aspect to which it belongs, c) the sentiment words used to express the opinion, and d) the sentiment expressed toward the targets and the aspects. While various benchmark datasets have fostered advancements in ABSA, they often come with domain limitations and data granularity challenges. Addressing these, we introduce the OATS dataset, which encompasses three fresh domains and consists of 20,000 sentence-level quadruples and 13,000 review-level tuples. Our initiative seeks to bridge specific observed gaps: the recurrent focus on familiar domains like restaurants and laptops, limited data for intricate quadruple extraction tasks, and an occasional oversight of the synergy between sentence and review-level sentiments. Moreover, to elucidate OATS's potential and shed light on various ABSA subtasks that OATS can solve, we conducted in-domain and cross-domain experiments, establishing initial baselines. We hope the OATS dataset augments current resources, paving the way for an encompassing exploration of ABSA.

Exponential growths of social media and micro-blogging sites not only provide platforms for empowering freedom of expressions and individual voices but also enables people to express anti-social behaviour like online harassment, cyberbullying, and hate speech. Numerous works have been proposed to utilize these data for social and anti-social behaviours analysis, document characterization, and sentiment analysis by predicting the contexts mostly for highly resourced languages such as English. However, there are languages that are under-resources, e.g., South Asian languages like Bengali, Tamil, Assamese, Telugu that lack of computational resources for the NLP tasks. In this paper, we provide several classification benchmarks for Bengali, an under-resourced language. We prepared three datasets of expressing hate, commonly used topics, and opinions for hate speech detection, document classification, and sentiment analysis, respectively. We built the largest Bengali word embedding models to date based on 250 million articles, which we call BengFastText. We perform three different experiments, covering document classification, sentiment analysis, and hate speech detection. We incorporate word embeddings into a Multichannel Convolutional-LSTM (MConv-LSTM) network for predicting different types of hate speech, document classification, and sentiment analysis. Experiments demonstrate that BengFastText can capture the semantics of words from respective contexts correctly. Evaluations against several baseline embedding models, e.g., Word2Vec and GloVe yield up to 92.30%, 82.25%, and 90.45% F1-scores in case of document classification, sentiment analysis, and hate speech detection, respectively during 5-fold cross-validation tests.

Word embeddings and pre-trained language models allow to build rich representations of text and have enabled improvements across most NLP tasks. Unfortunately they are very expensive to train, and many small companies and research groups tend to use models that have been pre-trained and made available by third parties, rather than building their own. This is suboptimal as, for many languages, the models have been trained on smaller (or lower quality) corpora. In addition, monolingual pre-trained models for non-English languages are not always available. At best, models for those languages are included in multilingual versions, where each language shares the quota of substrings and parameters with the rest of the languages. This is particularly true for smaller languages such as Basque. In this paper we show that a number of monolingual models (FastText word embeddings, FLAIR and BERT language models) trained with larger Basque corpora produce much better results than publicly available versions in downstream NLP tasks, including topic classification, sentiment classification, PoS tagging and NER. This work sets a new state-of-the-art in those tasks for Basque. All benchmarks and models used in this work are publicly available.

Large language models (LLMs) excel in many diverse applications beyond language generation, e.g., translation, summarization, and sentiment analysis. One intriguing application is in text classification. This becomes pertinent in the realm of identifying hateful or toxic speech -- a domain fraught with challenges and ethical dilemmas. In our study, we have two objectives: firstly, to offer a literature review revolving around LLMs as classifiers, emphasizing their role in detecting and classifying hateful or toxic content. Subsequently, we explore the efficacy of several LLMs in classifying hate speech: identifying which LLMs excel in this task as well as their underlying attributes and training. Providing insight into the factors that contribute to an LLM proficiency (or lack thereof) in discerning hateful content. By combining a comprehensive literature review with an empirical analysis, our paper strives to shed light on the capabilities and constraints of LLMs in the crucial domain of hate speech detection.

Sentiment analysis is a vital tool for uncovering insights from financial articles, news, and social media, shaping our understanding of market movements. Despite the impressive capabilities of large language models (LLMs) in financial natural language processing (NLP), they still struggle with accurately interpreting numerical values and grasping financial context, limiting their effectiveness in predicting financial sentiment. In this paper, we introduce a simple yet effective instruction tuning approach to address these issues. By transforming a small portion of supervised financial sentiment analysis data into instruction data and fine-tuning a general-purpose LLM with this method, we achieve remarkable advancements in financial sentiment analysis. In the experiment, our approach outperforms state-of-the-art supervised sentiment analysis models, as well as widely used LLMs like ChatGPT and LLaMAs, particularly in scenarios where numerical understanding and contextual comprehension are vital.

In this paper we present the RuSentRel corpus including analytical texts in the sphere of international relations. For each document we annotated sentiments from the author to mentioned named entities, and sentiments of relations between mentioned entities. In the current experiments, we considered the problem of extracting sentiment relations between entities for the whole documents as a three-class machine learning task. We experimented with conventional machine-learning methods (Naive Bayes, SVM, Random Forest).

The large amount of data available in social media, forums and websites motivates researches in several areas of Natural Language Processing, such as sentiment analysis. The popularity of the area due to its subjective and semantic characteristics motivates research on novel methods and approaches for classification. Hence, there is a high demand for datasets on different domains and different languages. This paper introduces TweetSentBR, a sentiment corpora for Brazilian Portuguese manually annotated with 15.000 sentences on TV show domain. The sentences were labeled in three classes (positive, neutral and negative) by seven annotators, following literature guidelines for ensuring reliability on the annotation. We also ran baseline experiments on polarity classification using three machine learning methods, reaching 80.99% on F-Measure and 82.06% on accuracy in binary classification, and 59.85% F-Measure and 64.62% on accuracy on three point classification.

Sentiment analysis is one of the most widely studied applications in NLP, but most work focuses on languages with large amounts of data. We introduce the first large-scale human-annotated Twitter sentiment dataset for the four most widely spoken languages in Nigeria (Hausa, Igbo, Nigerian-Pidgin, and Yor\`ub\'a ) consisting of around 30,000 annotated tweets per language (and 14,000 for Nigerian-Pidgin), including a significant fraction of code-mixed tweets. We propose text collection, filtering, processing and labeling methods that enable us to create datasets for these low-resource languages. We evaluate a rangeof pre-trained models and transfer strategies on the dataset. We find that language-specific models and language-adaptivefine-tuning generally perform best. We release the datasets, trained models, sentiment lexicons, and code to incentivizeresearch on sentiment analysis in under-represented languages.

Developers rely on code comments to document their work, track issues, and understand the source code. As such, comments provide valuable insights into developers' understanding of their code and describe their various intentions in writing the surrounding code. Recent research leverages natural language processing and deep learning to classify comments based on developers' intentions. However, such labelled data are often imbalanced, causing learning models to perform poorly. This work investigates the use of different weighting strategies of the loss function to mitigate the scarcity of certain classes in the dataset. In particular, various RoBERTa-based transformer models are fine-tuned by means of a hyperparameter search to identify their optimal parameter configurations. Additionally, we fine-tuned the transformers with different weighting strategies for the loss function to address class imbalances. Our approach outperforms the STACC baseline by 8.9 per cent on the NLBSE'25 Tool Competition dataset in terms of the average F1_c score, and exceeding the baseline approach in 17 out of 19 cases with a gain ranging from -5.0 to 38.2. The source code is publicly available at https://github.com/moritzmock/NLBSE2025.

The role of sentiment analysis is increasingly emerging to study software developers' emotions by mining crowd-generated content within social software engineering tools. However, off-the-shelf sentiment analysis tools have been trained on non-technical domains and general-purpose social media, thus resulting in misclassifications of technical jargon and problem reports. Here, we present Senti4SD, a classifier specifically trained to support sentiment analysis in developers' communication channels. Senti4SD is trained and validated using a gold standard of Stack Overflow questions, answers, and comments manually annotated for sentiment polarity. It exploits a suite of both lexicon- and keyword-based features, as well as semantic features based on word embedding. With respect to a mainstream off-the-shelf tool, which we use as a baseline, Senti4SD reduces the misclassifications of neutral and positive posts as emotionally negative. To encourage replications, we release a lab package including the classifier, the word embedding space, and the gold standard with annotation guidelines.

We present the first Africentric SemEval Shared task, Sentiment Analysis for African Languages (AfriSenti-SemEval) - The dataset is available at https://github.com/afrisenti-semeval/afrisent-semeval-2023. AfriSenti-SemEval is a sentiment classification challenge in 14 African languages: Amharic, Algerian Arabic, Hausa, Igbo, Kinyarwanda, Moroccan Arabic, Mozambican Portuguese, Nigerian Pidgin, Oromo, Swahili, Tigrinya, Twi, Xitsonga, and Yor\`ub\'a (Muhammad et al., 2023), using data labeled with 3 sentiment classes. We present three subtasks: (1) Task A: monolingual classification, which received 44 submissions; (2) Task B: multilingual classification, which received 32 submissions; and (3) Task C: zero-shot classification, which received 34 submissions. The best performance for tasks A and B was achieved by NLNDE team with 71.31 and 75.06 weighted F1, respectively. UCAS-IIE-NLP achieved the best average score for task C with 58.15 weighted F1. We describe the various approaches adopted by the top 10 systems and their approaches.

Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant content -- leads to information overload, making it challenging for users to extract meaningful insights. Traditional opinion summarization models face challenges in handling long inputs and large volumes of reviews, while newer Large Language Model (LLM) approaches often fail to generate accurate and faithful summaries. To address those challenges, this paper introduces (1) a new dataset of long-form user reviews, each entity comprising over a thousand reviews, (2) two training-free LLM-based summarization approaches that scale to long inputs, and (3) automatic evaluation metrics. Our dataset of user reviews is paired with in-depth and unbiased critical summaries by domain experts, serving as a reference for evaluation. Additionally, our novel reference-free evaluation metrics provide a more granular, context-sensitive assessment of summary faithfulness. We benchmark several open-source and closed-source LLMs using our methods. Our evaluation reveals that LLMs still face challenges in balancing sentiment and format adherence in long-form summaries, though open-source models can narrow the gap when relevant information is retrieved in a focused manner.

The vast majority of retrieval models depend on vector inner products to produce a relevance score between a query and a document. This naturally limits the expressiveness of the relevance score that can be employed. We propose a new paradigm, instead of producing a vector to represent the query we produce a small neural network which acts as a learned relevance function. This small neural network takes in a representation of the document, in this paper we use a single vector, and produces a scalar relevance score. To produce the little neural network we use a hypernetwork, a network that produce the weights of other networks, as our query encoder or as we call it a Hypencoder. Experiments on in-domain search tasks show that Hypencoder is able to significantly outperform strong dense retrieval models and has higher metrics then reranking models and models an order of magnitude larger. Hypencoder is also shown to generalize well to out-of-domain search tasks. To assess the extent of Hypencoder's capabilities, we evaluate on a set of hard retrieval tasks including tip-of-the-tongue retrieval and instruction-following retrieval tasks and find that the performance gap widens substantially compared to standard retrieval tasks. Furthermore, to demonstrate the practicality of our method we implement an approximate search algorithm and show that our model is able to search 8.8M documents in under 60ms.

The remarkable success of pretrained language models has motivated the study of what kinds of knowledge these models learn during pretraining. Reformulating tasks as fill-in-the-blanks problems (e.g., cloze tests) is a natural approach for gauging such knowledge, however, its usage is limited by the manual effort and guesswork required to write suitable prompts. To address this, we develop AutoPrompt, an automated method to create prompts for a diverse set of tasks, based on a gradient-guided search. Using AutoPrompt, we show that masked language models (MLMs) have an inherent capability to perform sentiment analysis and natural language inference without additional parameters or finetuning, sometimes achieving performance on par with recent state-of-the-art supervised models. We also show that our prompts elicit more accurate factual knowledge from MLMs than the manually created prompts on the LAMA benchmark, and that MLMs can be used as relation extractors more effectively than supervised relation extraction models. These results demonstrate that automatically generated prompts are a viable parameter-free alternative to existing probing methods, and as pretrained LMs become more sophisticated and capable, potentially a replacement for finetuning.

Opinion mining, also known as sentiment analysis, is a subfield of natural language processing (NLP) that focuses on identifying and extracting subjective information in textual material. This can include determining the overall sentiment of a piece of text (e.g., positive or negative), as well as identifying specific emotions or opinions expressed in the text, that involves the use of advanced machine and deep learning techniques. Recently, transformer-based language models make this task of human emotion analysis intuitive, thanks to the attention mechanism and parallel computation. These advantages make such models very powerful on linguistic tasks, unlike recurrent neural networks that spend a lot of time on sequential processing, making them prone to fail when it comes to processing long text. The scope of our paper aims to study the behaviour of the cutting-edge Transformer-based language models on opinion mining and provide a high-level comparison between them to highlight their key particularities. Additionally, our comparative study shows leads and paves the way for production engineers regarding the approach to focus on and is useful for researchers as it provides guidelines for future research subjects.

We introduce DynaSent ('Dynamic Sentiment'), a new English-language benchmark task for ternary (positive/negative/neutral) sentiment analysis. DynaSent combines naturally occurring sentences with sentences created using the open-source Dynabench Platform, which facilities human-and-model-in-the-loop dataset creation. DynaSent has a total of 121,634 sentences, each validated by five crowdworkers, and its development and test splits are designed to produce chance performance for even the best models we have been able to develop; when future models solve this task, we will use them to create DynaSent version 2, continuing the dynamic evolution of this benchmark. Here, we report on the dataset creation effort, focusing on the steps we took to increase quality and reduce artifacts. We also present evidence that DynaSent's Neutral category is more coherent than the comparable category in other benchmarks, and we motivate training models from scratch for each round over successive fine-tuning.

Sentiment analysis is the process of identifying and extracting subjective information from text. Despite the advances to employ cross-lingual approaches in an automatic way, the implementation and evaluation of sentiment analysis systems require language-specific data to consider various sociocultural and linguistic peculiarities. In this paper, the collection and annotation of a dataset are described for sentiment analysis of Central Kurdish. We explore a few classical machine learning and neural network-based techniques for this task. Additionally, we employ an approach in transfer learning to leverage pretrained models for data augmentation. We demonstrate that data augmentation achieves a high F_1 score and accuracy despite the difficulty of the task.

Unlike mainstream languages (such as English and French), low-resource languages often suffer from a lack of expert-annotated corpora and benchmark resources that make it hard to apply state-of-the-art techniques directly. In this paper, we alleviate this scarcity problem for the low-resourced Filipino language in two ways. First, we introduce a new benchmark language modeling dataset in Filipino which we call WikiText-TL-39. Second, we show that language model finetuning techniques such as BERT and ULMFiT can be used to consistently train robust classifiers in low-resource settings, experiencing at most a 0.0782 increase in validation error when the number of training examples is decreased from 10K to 1K while finetuning using a privately-held sentiment dataset.

With the rise of the Internet, there is a growing need to build intelligent systems that are capable of efficiently dealing with early risk detection (ERD) problems on social media, such as early depression detection, early rumor detection or identification of sexual predators. These systems, nowadays mostly based on machine learning techniques, must be able to deal with data streams since users provide their data over time. In addition, these systems must be able to decide when the processed data is sufficient to actually classify users. Moreover, since ERD tasks involve risky decisions by which people's lives could be affected, such systems must also be able to justify their decisions. However, most standard and state-of-the-art supervised machine learning models are not well suited to deal with this scenario. This is due to the fact that they either act as black boxes or do not support incremental classification/learning. In this paper we introduce SS3, a novel supervised learning model for text classification that naturally supports these aspects. SS3 was designed to be used as a general framework to deal with ERD problems. We evaluated our model on the CLEF's eRisk2017 pilot task on early depression detection. Most of the 30 contributions submitted to this competition used state-of-the-art methods. Experimental results show that our classifier was able to outperform these models and standard classifiers, despite being less computationally expensive and having the ability to explain its rationale.

Effectively analyzing the comments to uncover latent intentions holds immense value in making strategic decisions across various domains. However, several challenges hinder the process of sentiment analysis including the lexical diversity exhibited in comments, the presence of long dependencies within the text, encountering unknown symbols and words, and dealing with imbalanced datasets. Moreover, existing sentiment analysis tasks mostly leveraged sequential models to encode the long dependent texts and it requires longer execution time as it processes the text sequentially. In contrast, the Transformer requires less execution time due to its parallel processing nature. In this work, we introduce a novel hybrid deep learning model, RoBERTa-BiLSTM, which combines the Robustly Optimized BERT Pretraining Approach (RoBERTa) with Bidirectional Long Short-Term Memory (BiLSTM) networks. RoBERTa is utilized to generate meaningful word embedding vectors, while BiLSTM effectively captures the contextual semantics of long-dependent texts. The RoBERTa-BiLSTM hybrid model leverages the strengths of both sequential and Transformer models to enhance performance in sentiment analysis. We conducted experiments using datasets from IMDb, Twitter US Airline, and Sentiment140 to evaluate the proposed model against existing state-of-the-art methods. Our experimental findings demonstrate that the RoBERTa-BiLSTM model surpasses baseline models (e.g., BERT, RoBERTa-base, RoBERTa-GRU, and RoBERTa-LSTM), achieving accuracies of 80.74%, 92.36%, and 82.25% on the Twitter US Airline, IMDb, and Sentiment140 datasets, respectively. Additionally, the model achieves F1-scores of 80.73%, 92.35%, and 82.25% on the same datasets, respectively.

Recently, ChatGPT has drawn great attention from both the research community and the public. We are particularly curious about whether it can serve as a universal sentiment analyzer. To this end, in this work, we provide a preliminary evaluation of ChatGPT on the understanding of opinions, sentiments, and emotions contained in the text. Specifically, we evaluate it in four settings, including standard evaluation, polarity shift evaluation, open-domain evaluation, and sentiment inference evaluation. The above evaluation involves 18 benchmark datasets and 5 representative sentiment analysis tasks, and we compare ChatGPT with fine-tuned BERT and corresponding state-of-the-art (SOTA) models on end-task. Moreover, we also conduct human evaluation and present some qualitative case studies to gain a deep comprehension of its sentiment analysis capabilities.

Sentiment analysis and opinion mining is an important task with obvious application areas in social media, e.g. when indicating hate speech and fake news. In our survey of previous work, we note that there is no large-scale social media data set with sentiment polarity annotations for Finnish. This publications aims to remedy this shortcoming by introducing a 27,000 sentence data set annotated independently with sentiment polarity by three native annotators. We had the same three annotators for the whole data set, which provides a unique opportunity for further studies of annotator behaviour over time. We analyse their inter-annotator agreement and provide two baselines to validate the usefulness of the data set.

Do state-of-the-art natural language understanding models care about word order - one of the most important characteristics of a sequence? Not always! We found 75% to 90% of the correct predictions of BERT-based classifiers, trained on many GLUE tasks, remain constant after input words are randomly shuffled. Despite BERT embeddings are famously contextual, the contribution of each individual word to downstream tasks is almost unchanged even after the word's context is shuffled. BERT-based models are able to exploit superficial cues (e.g. the sentiment of keywords in sentiment analysis; or the word-wise similarity between sequence-pair inputs in natural language inference) to make correct decisions when tokens are arranged in random orders. Encouraging classifiers to capture word order information improves the performance on most GLUE tasks, SQuAD 2.0 and out-of-samples. Our work suggests that many GLUE tasks are not challenging machines to understand the meaning of a sentence.

Turkish is one of the most popular languages in the world. Wide us of this language on social media platforms such as Twitter, Instagram, or Tiktok and strategic position of the country in the world politics makes it appealing for the social network researchers and industry. To address this need, we introduce TurkishBERTweet, the first large scale pre-trained language model for Turkish social media built using almost 900 million tweets. The model shares the same architecture as base BERT model with smaller input length, making TurkishBERTweet lighter than BERTurk and can have significantly lower inference time. We trained our model using the same approach for RoBERTa model and evaluated on two text classification tasks: Sentiment Classification and Hate Speech Detection. We demonstrate that TurkishBERTweet outperforms the other available alternatives on generalizability and its lower inference time gives significant advantage to process large-scale datasets. We also compared our models with the commercial OpenAI solutions in terms of cost and performance to demonstrate TurkishBERTweet is scalable and cost-effective solution. As part of our research, we released TurkishBERTweet and fine-tuned LoRA adapters for the mentioned tasks under the MIT License to facilitate future research and applications on Turkish social media. Our TurkishBERTweet model is available at: https://github.com/ViralLab/TurkishBERTweet

In the sentiment attitude extraction task, the aim is to identify <<attitudes>> -- sentiment relations between entities mentioned in text. In this paper, we provide a study on attention-based context encoders in the sentiment attitude extraction task. For this task, we adapt attentive context encoders of two types: (i) feature-based; (ii) self-based. Our experiments with a corpus of Russian analytical texts RuSentRel illustrate that the models trained with attentive encoders outperform ones that were trained without them and achieve 1.5-5.9% increase by F1. We also provide the analysis of attention weight distributions in dependence on the term type.

The use of robo-readers to analyze news texts is an emerging technology trend in computational finance. In recent research, a substantial effort has been invested to develop sophisticated financial polarity-lexicons that can be used to investigate how financial sentiments relate to future company performance. However, based on experience from other fields, where sentiment analysis is commonly applied, it is well-known that the overall semantic orientation of a sentence may differ from the prior polarity of individual words. The objective of this article is to investigate how semantic orientations can be better detected in financial and economic news by accommodating the overall phrase-structure information and domain-specific use of language. Our three main contributions are: (1) establishment of a human-annotated finance phrase-bank, which can be used as benchmark for training and evaluating alternative models; (2) presentation of a technique to enhance financial lexicons with attributes that help to identify expected direction of events that affect overall sentiment; (3) development of a linearized phrase-structure model for detecting contextual semantic orientations in financial and economic news texts. The relevance of the newly added lexicon features and the benefit of using the proposed learning-algorithm are demonstrated in a comparative study against previously used general sentiment models as well as the popular word frequency models used in recent financial studies. The proposed framework is parsimonious and avoids the explosion in feature-space caused by the use of conventional n-gram features.

This article presents classifiers based on SVM and Convolutional Neural Networks (CNN) for the TASS 2017 challenge on tweets sentiment analysis. The classifier with the best performance in general uses a combination of SVM and CNN. The use of word embeddings was particularly useful for improving the classifiers performance.

Fine-grained sentiment analysis (FSA) aims to extract and summarize user opinions from vast opinionated text. Recent studies demonstrate that large language models (LLMs) possess exceptional sentiment understanding capabilities. However, directly deploying LLMs for FSA applications incurs high inference costs. Therefore, this paper investigates the distillation of fine-grained sentiment understanding from LLMs into small language models (SLMs). We prompt LLMs to examine and interpret the sentiments of given reviews and then utilize the generated content to pretrain SLMs. Additionally, we develop a comprehensive FSA benchmark to evaluate both SLMs and LLMs. Extensive experiments on this benchmark reveal that: (1) distillation significantly enhances the performance of SLMs in FSA tasks, achieving a 6.00\% improvement in F_1-score, and the distilled model can outperform Llama-2-7b with only 220M parameters; (2) distillation equips SLMs with excellent zero-shot sentiment classification capabilities, enabling them to match or even exceed their teacher models. These results suggest that distillation from LLMs is a highly promising direction for FSA. We will release our code, data, and pretrained model weights at https://github.com/HITSZ-HLT/FSA-Distillation.

A positive phrase or a sentence with an underlying negative motive is usually defined as sarcasm that is widely used in today's social media platforms such as Facebook, Twitter, Reddit, etc. In recent times active users in social media platforms are increasing dramatically which raises the need for an automated NLP-based system that can be utilized in various tasks such as determining market demand, sentiment analysis, threat detection, etc. However, since sarcasm usually implies the opposite meaning and its detection is frequently a challenging issue, data meaning extraction through an NLP-based model becomes more complicated. As a result, there has been a lot of study on sarcasm detection in English over the past several years, and there's been a noticeable improvement and yet sarcasm detection in the Bangla language's state remains the same. In this article, we present a BERT-based system that can achieve 99.60\% while the utilized traditional machine learning algorithms are only capable of achieving 89.93\%. Additionally, we have employed Local Interpretable Model-Agnostic Explanations that introduce explainability to our system. Moreover, we have utilized a newly collected bangla sarcasm dataset, BanglaSarc that was constructed specifically for the evaluation of this study. This dataset consists of fresh records of sarcastic and non-sarcastic comments, the majority of which are acquired from Facebook and YouTube comment sections.

We present ABSApp, a portable system for weakly-supervised aspect-based sentiment extraction. The system is interpretable and user friendly and does not require labeled training data, hence can be rapidly and cost-effectively used across different domains in applied setups. The system flow includes three stages: First, it generates domain-specific aspect and opinion lexicons based on an unlabeled dataset; second, it enables the user to view and edit those lexicons (weak supervision); and finally, it enables the user to select an unlabeled target dataset from the same domain, classify it, and generate an aspect-based sentiment report. ABSApp has been successfully used in a number of real-life use cases, among them movie review analysis and convention impact analysis.

Sentiment Analysis is one of the most classical and primarily studied natural language processing tasks. This problem had a notable advance with the proposition of more complex and scalable machine learning models. Despite this progress, the Brazilian Portuguese language still disposes only of limited linguistic resources, such as datasets dedicated to sentiment classification, especially when considering the existence of predefined partitions in training, testing, and validation sets that would allow a more fair comparison of different algorithm alternatives. Motivated by these issues, this work analyzes the predictive performance of a range of document embedding strategies, assuming the polarity as the system outcome. This analysis includes five sentiment analysis datasets in Brazilian Portuguese, unified in a single dataset, and a reference partitioning in training, testing, and validation sets, both made publicly available through a digital repository. A cross-evaluation of dataset-specific models over different contexts is conducted to evaluate their generalization capabilities and the feasibility of adopting a unique model for addressing all scenarios.

The ability to accurately represent sentences is central to language understanding. We describe a convolutional architecture dubbed the Dynamic Convolutional Neural Network (DCNN) that we adopt for the semantic modelling of sentences. The network uses Dynamic k-Max Pooling, a global pooling operation over linear sequences. The network handles input sentences of varying length and induces a feature graph over the sentence that is capable of explicitly capturing short and long-range relations. The network does not rely on a parse tree and is easily applicable to any language. We test the DCNN in four experiments: small scale binary and multi-class sentiment prediction, six-way question classification and Twitter sentiment prediction by distant supervision. The network achieves excellent performance in the first three tasks and a greater than 25% error reduction in the last task with respect to the strongest baseline.

Large-scale datasets for natural language inference are created by presenting crowd workers with a sentence (premise), and asking them to generate three new sentences (hypotheses) that it entails, contradicts, or is logically neutral with respect to. We show that, in a significant portion of such data, this protocol leaves clues that make it possible to identify the label by looking only at the hypothesis, without observing the premise. Specifically, we show that a simple text categorization model can correctly classify the hypothesis alone in about 67% of SNLI (Bowman et. al, 2015) and 53% of MultiNLI (Williams et. al, 2017). Our analysis reveals that specific linguistic phenomena such as negation and vagueness are highly correlated with certain inference classes. Our findings suggest that the success of natural language inference models to date has been overestimated, and that the task remains a hard open problem.

This paper uses the BERT model, which is a transformer-based architecture, to solve task 4A, English Language, Sentiment Analysis in Twitter of SemEval2017. BERT is a very powerful large language model for classification tasks when the amount of training data is small. For this experiment, we have used the BERT(BASE) model, which has 12 hidden layers. This model provides better accuracy, precision, recall, and f1 score than the Naive Bayes baseline model. It performs better in binary classification subtasks than the multi-class classification subtasks. We also considered all kinds of ethical issues during this experiment, as Twitter data contains personal and sensible information. The dataset and code used in our experiment can be found in this GitHub repository.

In this paper we investigate the use of decoder-based generative transformers for extracting sentiment towards the named entities in Russian news articles. We study sentiment analysis capabilities of instruction-tuned large language models (LLMs). We consider the dataset of RuSentNE-2023 in our study. The first group of experiments was aimed at the evaluation of zero-shot capabilities of LLMs with closed and open transparencies. The second covers the fine-tuning of Flan-T5 using the "chain-of-thought" (CoT) three-hop reasoning framework (THoR). We found that the results of the zero-shot approaches are similar to the results achieved by baseline fine-tuned encoder-based transformers (BERT-base). Reasoning capabilities of the fine-tuned Flan-T5 models with THoR achieve at least 5% increment with the base-size model compared to the results of the zero-shot experiment. The best results of sentiment analysis on RuSentNE-2023 were achieved by fine-tuned Flan-T5-xl, which surpassed the results of previous state-of-the-art transformer-based classifiers. Our CoT application framework is publicly available: https://github.com/nicolay-r/Reasoning-for-Sentiment-Analysis-Framework

In this work, we present VNLP: the first dedicated, complete, open-source, well-documented, lightweight, production-ready, state-of-the-art Natural Language Processing (NLP) package for the Turkish language. It contains a wide variety of tools, ranging from the simplest tasks, such as sentence splitting and text normalization, to the more advanced ones, such as text and token classification models. Its token classification models are based on "Context Model", a novel architecture that is both an encoder and an auto-regressive model. NLP tasks solved by VNLP models include but are not limited to Sentiment Analysis, Named Entity Recognition, Morphological Analysis \& Disambiguation and Part-of-Speech Tagging. Moreover, it comes with pre-trained word embeddings and corresponding SentencePiece Unigram tokenizers. VNLP has an open-source GitHub repository, ReadtheDocs documentation, PyPi package for convenient installation, Python and command-line API and a demo page to test all the functionality. Consequently, our main contribution is a complete, compact, easy-to-install and easy-to-use NLP package for Turkish.

Short text classification is a crucial and challenging aspect of Natural Language Processing. For this reason, there are numerous highly specialized short text classifiers. However, in recent short text research, State of the Art (SOTA) methods for traditional text classification, particularly the pure use of Transformers, have been unexploited. In this work, we examine the performance of a variety of short text classifiers as well as the top performing traditional text classifier. We further investigate the effects on two new real-world short text datasets in an effort to address the issue of becoming overly dependent on benchmark datasets with a limited number of characteristics. Our experiments unambiguously demonstrate that Transformers achieve SOTA accuracy on short text classification tasks, raising the question of whether specialized short text techniques are necessary.

This paper introduces HeBERT and HebEMO. HeBERT is a Transformer-based model for modern Hebrew text, which relies on a BERT (Bidirectional Encoder Representations for Transformers) architecture. BERT has been shown to outperform alternative architectures in sentiment analysis, and is suggested to be particularly appropriate for MRLs. Analyzing multiple BERT specifications, we find that while model complexity correlates with high performance on language tasks that aim to understand terms in a sentence, a more-parsimonious model better captures the sentiment of entire sentence. Either way, out BERT-based language model outperforms all existing Hebrew alternatives on all common language tasks. HebEMO is a tool that uses HeBERT to detect polarity and extract emotions from Hebrew UGC. HebEMO is trained on a unique Covid-19-related UGC dataset that we collected and annotated for this study. Data collection and annotation followed an active learning procedure that aimed to maximize predictability. We show that HebEMO yields a high F1-score of 0.96 for polarity classification. Emotion detection reaches F1-scores of 0.78-0.97 for various target emotions, with the exception of surprise, which the model failed to capture (F1 = 0.41). These results are better than the best-reported performance, even among English-language models of emotion detection.

In the absence of nonverbal cues during messaging communication, users express part of their emotions using emojis. Thus, having emojis in the vocabulary of text messaging language models can significantly improve many natural language processing (NLP) applications such as online communication analysis. On the other hand, word embedding models are usually trained on a very large corpus of text such as Wikipedia or Google News datasets that include very few samples with emojis. In this study, we create emojiSpace, which is a combined word-emoji embedding using the word2vec model from the Genism library in Python. We trained emojiSpace on a corpus of more than 4 billion tweets and evaluated it by implementing sentiment analysis on a Twitter dataset containing more than 67 million tweets as an extrinsic task. For this task, we compared the performance of two different classifiers of random forest (RF) and linear support vector machine (SVM). For evaluation, we compared emojiSpace performance with two other pre-trained embeddings and demonstrated that emojiSpace outperforms both.

This study explores the use of LLMs for providing quantitative zero-shot sentiment analysis of implicit software desirability, addressing a critical challenge in product evaluation where traditional review scores, though convenient, fail to capture the richness of qualitative user feedback. Innovations include establishing a method that 1) works with qualitative user experience data without the need for explicit review scores, 2) focuses on implicit user satisfaction, and 3) provides scaled numerical sentiment analysis, offering a more nuanced understanding of user sentiment, instead of simply classifying sentiment as positive, neutral, or negative. Data is collected using the Microsoft Product Desirability Toolkit (PDT), a well-known qualitative user experience analysis tool. For initial exploration, the PDT metric was given to users of two software systems. PDT data was fed through several LLMs (Claude Sonnet 3 and 3.5, GPT4, and GPT4o) and through a leading transfer learning technique, Twitter-Roberta-Base-Sentiment, and Vader, a leading sentiment analysis tool. Each system was asked to evaluate the data in two ways, by looking at the sentiment expressed in the PDT word/explanation pairs; and by looking at the sentiment expressed by the users in their grouped selection of five words and explanations, as a whole. Each LLM provided a sentiment score, its confidence (low, medium, high) in the score, and an explanation of the score. All LLMs tested were able to statistically detect user sentiment from the users' grouped data, whereas TRBS and Vader were not. The confidence and explanation of confidence provided by the LLMs assisted in understanding user sentiment. This study adds deeper understanding of evaluating user experiences, toward the goal of creating a universal tool that quantifies implicit sentiment.

In aspect-based sentiment analysis (ABSA), many neural models are equipped with an attention mechanism to quantify the contribution of each context word to sentiment prediction. However, such a mechanism suffers from one drawback: only a few frequent words with sentiment polarities are tended to be taken into consideration for final sentiment decision while abundant infrequent sentiment words are ignored by models. To deal with this issue, we propose a progressive self-supervised attention learning approach for attentional ABSA models. In this approach, we iteratively perform sentiment prediction on all training instances, and continually learn useful attention supervision information in the meantime. During training, at each iteration, context words with the highest impact on sentiment prediction, identified based on their attention weights or gradients, are extracted as words with active/misleading influence on the correct/incorrect prediction for each instance. Words extracted in this way are masked for subsequent iterations. To exploit these extracted words for refining ABSA models, we augment the conventional training objective with a regularization term that encourages ABSA models to not only take full advantage of the extracted active context words but also decrease the weights of those misleading words. We integrate the proposed approach into three state-of-the-art neural ABSA models. Experiment results and in-depth analyses show that our approach yields better attention results and significantly enhances the performance of all three models. We release the source code and trained models at https://github.com/DeepLearnXMU/PSSAttention.

This paper presents a computationally efficient machine-learned method for natural language response suggestion. Feed-forward neural networks using n-gram embedding features encode messages into vectors which are optimized to give message-response pairs a high dot-product value. An optimized search finds response suggestions. The method is evaluated in a large-scale commercial e-mail application, Inbox by Gmail. Compared to a sequence-to-sequence approach, the new system achieves the same quality at a small fraction of the computational requirements and latency.

We investigate the potential of large language models (LLMs) to distill text: to remove the textual traces of an undesired forbidden variable. We employ a range of LLMs with varying architectures and training approaches to distill text by identifying and removing information about the target variable while preserving other relevant signals. Our findings shed light on the strengths and limitations of LLMs in addressing the distillation and provide insights into the strategies for leveraging these models in computational social science investigations involving text data. In particular, we show that in the strong test of removing sentiment, the statistical association between the processed text and sentiment is still clearly detectable to machine learning classifiers post-LLM-distillation. Furthermore, we find that human annotators also struggle to distill sentiment while preserving other semantic content. This suggests there may be limited separability between concept variables in some text contexts, highlighting limitations of methods relying on text-level transformations and also raising questions about the robustness of distillation methods that achieve statistical independence in representation space if this is difficult for human coders operating on raw text to attain.

While Bangla is considered a language with limited resources, sentiment analysis has been a subject of extensive research in the literature. Nevertheless, there is a scarcity of exploration into sentiment analysis specifically in the realm of noisy Bangla texts. In this paper, we introduce a dataset (NC-SentNoB) that we annotated manually to identify ten different types of noise found in a pre-existing sentiment analysis dataset comprising of around 15K noisy Bangla texts. At first, given an input noisy text, we identify the noise type, addressing this as a multi-label classification task. Then, we introduce baseline noise reduction methods to alleviate noise prior to conducting sentiment analysis. Finally, we assess the performance of fine-tuned sentiment analysis models with both noisy and noise-reduced texts to make comparisons. The experimental findings indicate that the noise reduction methods utilized are not satisfactory, highlighting the need for more suitable noise reduction methods in future research endeavors. We have made the implementation and dataset presented in this paper publicly available at https://github.com/ktoufiquee/A-Comparative-Analysis-of-Noise-Reduction-Methods-in-Sentiment-Analysis-on-Noisy-Bangla-Texts

The paper describes the RuSentNE-2023 evaluation devoted to targeted sentiment analysis in Russian news texts. The task is to predict sentiment towards a named entity in a single sentence. The dataset for RuSentNE-2023 evaluation is based on the Russian news corpus RuSentNE having rich sentiment-related annotation. The corpus is annotated with named entities and sentiments towards these entities, along with related effects and emotional states. The evaluation was organized using the CodaLab competition framework. The main evaluation measure was macro-averaged measure of positive and negative classes. The best results achieved were of 66% Macro F-measure (Positive+Negative classes). We also tested ChatGPT on the test set from our evaluation and found that the zero-shot answers provided by ChatGPT reached 60% of the F-measure, which corresponds to 4th place in the evaluation. ChatGPT also provided detailed explanations of its conclusion. This can be considered as quite high for zero-shot application.

Targeted opinion word extraction (TOWE) is a sub-task of aspect based sentiment analysis (ABSA) which aims to find the opinion words for a given aspect-term in a sentence. Despite their success for TOWE, the current deep learning models fail to exploit the syntactic information of the sentences that have been proved to be useful for TOWE in the prior research. In this work, we propose to incorporate the syntactic structures of the sentences into the deep learning models for TOWE, leveraging the syntax-based opinion possibility scores and the syntactic connections between the words. We also introduce a novel regularization technique to improve the performance of the deep learning models based on the representation distinctions between the words in TOWE. The proposed model is extensively analyzed and achieves the state-of-the-art performance on four benchmark datasets.

We present a novel approach to the problem of text style transfer. Unlike previous approaches requiring style-labeled training data, our method makes use of readily-available unlabeled text by relying on the implicit connection in style between adjacent sentences, and uses labeled data only at inference time. We adapt T5 (Raffel et al., 2020), a strong pretrained text-to-text model, to extract a style vector from text and use it to condition the decoder to perform style transfer. As our label-free training results in a style vector space encoding many facets of style, we recast transfers as "targeted restyling" vector operations that adjust specific attributes of the input while preserving others. We demonstrate that training on unlabeled Amazon reviews data results in a model that is competitive on sentiment transfer, even compared to models trained fully on labeled data. Furthermore, applying our novel method to a diverse corpus of unlabeled web text results in a single model capable of transferring along multiple dimensions of style (dialect, emotiveness, formality, politeness, sentiment) despite no additional training and using only a handful of exemplars at inference time.

We introduce XED, a multilingual fine-grained emotion dataset. The dataset consists of human-annotated Finnish (25k) and English sentences (30k), as well as projected annotations for 30 additional languages, providing new resources for many low-resource languages. We use Plutchik's core emotions to annotate the dataset with the addition of neutral to create a multilabel multiclass dataset. The dataset is carefully evaluated using language-specific BERT models and SVMs to show that XED performs on par with other similar datasets and is therefore a useful tool for sentiment analysis and emotion detection.

This paper introduces supervised machine learning to the literature measuring corporate culture from text documents. We compile a unique data set of employee reviews that were labeled by human evaluators with respect to the information the reviews reveal about the firms' corporate culture. Using this data set, we fine-tune state-of-the-art transformer-based language models to perform the same classification task. In out-of-sample predictions, our language models classify 16 to 28 percent points more of employee reviews in line with human evaluators than traditional approaches of text classification. We make our models publicly available.

This paper explores a simple and efficient baseline for text classification. Our experiments show that our fast text classifier fastText is often on par with deep learning classifiers in terms of accuracy, and many orders of magnitude faster for training and evaluation. We can train fastText on more than one billion words in less than ten minutes using a standard multicore~CPU, and classify half a million sentences among~312K classes in less than a minute.

Sentiment analysis and emotion detection are important research topics in natural language processing (NLP) and benefit many downstream tasks. With the widespread application of LLMs, researchers have started exploring the application of LLMs based on instruction-tuning in the field of sentiment analysis. However, these models only focus on single aspects of affective classification tasks (e.g. sentimental polarity or categorical emotions), and overlook the regression tasks (e.g. sentiment strength or emotion intensity), which leads to poor performance in downstream tasks. The main reason is the lack of comprehensive affective instruction tuning datasets and evaluation benchmarks, which cover various affective classification and regression tasks. Moreover, although emotional information is useful for downstream tasks, existing downstream datasets lack high-quality and comprehensive affective annotations. In this paper, we propose EmoLLMs, the first series of open-sourced instruction-following LLMs for comprehensive affective analysis based on fine-tuning various LLMs with instruction data, the first multi-task affective analysis instruction dataset (AAID) with 234K data samples based on various classification and regression tasks to support LLM instruction tuning, and a comprehensive affective evaluation benchmark (AEB) with 14 tasks from various sources and domains to test the generalization ability of LLMs. We propose a series of EmoLLMs by fine-tuning LLMs with AAID to solve various affective instruction tasks. We compare our model with a variety of LLMs on AEB, where our models outperform all other open-sourced LLMs, and surpass ChatGPT and GPT-4 in most tasks, which shows that the series of EmoLLMs achieve the ChatGPT-level and GPT-4-level generalization capabilities on affective analysis tasks, and demonstrates our models can be used as affective annotation tools.

Fine-grained financial sentiment analysis on news headlines is a challenging task requiring human-annotated datasets to achieve high performance. Limited studies have tried to address the sentiment extraction task in a setting where multiple entities are present in a news headline. In an effort to further research in this area, we make publicly available SEntFiN 1.0, a human-annotated dataset of 10,753 news headlines with entity-sentiment annotations, of which 2,847 headlines contain multiple entities, often with conflicting sentiments. We augment our dataset with a database of over 1,000 financial entities and their various representations in news media amounting to over 5,000 phrases. We propose a framework that enables the extraction of entity-relevant sentiments using a feature-based approach rather than an expression-based approach. For sentiment extraction, we utilize 12 different learning schemes utilizing lexicon-based and pre-trained sentence representations and five classification approaches. Our experiments indicate that lexicon-based n-gram ensembles are above par with pre-trained word embedding schemes such as GloVe. Overall, RoBERTa and finBERT (domain-specific BERT) achieve the highest average accuracy of 94.29% and F1-score of 93.27%. Further, using over 210,000 entity-sentiment predictions, we validate the economic effect of sentiments on aggregate market movements over a long duration.

The widespread availability of code-mixed data can provide valuable insights into low-resource languages like Bengali, which have limited datasets. Sentiment analysis has been a fundamental text classification task across several languages for code-mixed data. However, there has yet to be a large-scale and diverse sentiment analysis dataset on code-mixed Bengali. We address this limitation by introducing BnSentMix, a sentiment analysis dataset on code-mixed Bengali consisting of 20,000 samples with 4 sentiment labels from Facebook, YouTube, and e-commerce sites. We ensure diversity in data sources to replicate realistic code-mixed scenarios. Additionally, we propose 14 baseline methods including novel transformer encoders further pre-trained on code-mixed Bengali-English, achieving an overall accuracy of 69.8% and an F1 score of 69.1% on sentiment classification tasks. Detailed analyses reveal variations in performance across different sentiment labels and text types, highlighting areas for future improvement.

Generative AI offers a simple, prompt-based alternative to fine-tuning smaller BERT-style LLMs for text classification tasks. This promises to eliminate the need for manually labeled training data and task-specific model training. However, it remains an open question whether tools like ChatGPT can deliver on this promise. In this paper, we show that smaller, fine-tuned LLMs (still) consistently and significantly outperform larger, zero-shot prompted models in text classification. We compare three major generative AI models (ChatGPT with GPT-3.5/GPT-4 and Claude Opus) with several fine-tuned LLMs across a diverse set of classification tasks (sentiment, approval/disapproval, emotions, party positions) and text categories (news, tweets, speeches). We find that fine-tuning with application-specific training data achieves superior performance in all cases. To make this approach more accessible to a broader audience, we provide an easy-to-use toolkit alongside this paper. Our toolkit, accompanied by non-technical step-by-step guidance, enables users to select and fine-tune BERT-like LLMs for any classification task with minimal technical and computational effort.

Finding preferences expressed in natural language is an important but challenging task. State-of-the-art(SotA) methods leverage transformer-based models such as BERT, RoBERTa, etc. and graph neural architectures such as graph attention networks. Since Large Language Models (LLMs) are equipped to deal with larger context lengths and have much larger model sizes than the transformer-based model, we investigate their ability to classify comparative text directly. This work aims to serve as a first step towards using LLMs for the CPC task. We design and conduct a set of experiments that format the classification task into an input prompt for the LLM and a methodology to get a fixed-format response that can be automatically evaluated. Comparing performances with existing methods, we see that pre-trained LLMs are able to outperform the previous SotA models with no fine-tuning involved. Our results show that the LLMs can consistently outperform the SotA when the target text is large -- i.e. composed of multiple sentences --, and are still comparable to the SotA performance in shorter text. We also find that few-shot learning yields better performance than zero-shot learning.

Text analysis of social media for sentiment, topic analysis, and other analysis depends initially on the selection of keywords and phrases that will be used to create the research corpora. However, keywords that researchers choose may occur infrequently, leading to errors that arise from using small samples. In this paper, we use the capacity for memorization, interpolation, and extrapolation of Transformer Language Models such as the GPT series to learn the linguistic behaviors of a subgroup within larger corpora of Yelp reviews. We then use prompt-based queries to generate synthetic text that can be analyzed to produce insights into specific opinions held by the populations that the models were trained on. Once learned, more specific sentiment queries can be made of the model with high levels of accuracy when compared to traditional keyword searches. We show that even in cases where a specific keyphrase is limited or not present at all in the training corpora, the GPT is able to accurately generate large volumes of text that have the correct sentiment.

Code comments are a key resource for information about software artefacts. Depending on the use case, only some types of comments are useful. Thus, automatic approaches to classify these comments have been proposed. In this work, we address this need by proposing, STACC, a set of SentenceTransformers-based binary classifiers. These lightweight classifiers are trained and tested on the NLBSE Code Comment Classification tool competition dataset, and surpass the baseline by a significant margin, achieving an average F1 score of 0.74 against the baseline of 0.31, which is an improvement of 139%. A replication package, as well as the models themselves, are publicly available.

Effective representation learning from text has been an active area of research in the fields of NLP and text mining. Attention mechanisms have been at the forefront in order to learn contextual sentence representations. Current state-of-the-art approaches for many NLP tasks use large pre-trained language models such as BERT, XLNet and so on for learning representations. These models are based on the Transformer architecture that involves recurrent blocks of computation consisting of multi-head self-attention and feedforward networks. One of the major bottlenecks largely contributing to the computational complexity of the Transformer models is the self-attention layer, that is both computationally expensive and parameter intensive. In this work, we introduce a novel multi-head self-attention mechanism operating on GRUs that is shown to be computationally cheaper and more parameter efficient than self-attention mechanism proposed in Transformers for text classification tasks. The efficiency of our approach mainly stems from two optimizations; 1) we use low-rank matrix factorization of the affinity matrix to efficiently get multiple attention distributions instead of having separate parameters for each head 2) attention scores are obtained by querying a global context vector instead of densely querying all the words in the sentence. We evaluate the performance of the proposed model on tasks such as sentiment analysis from movie reviews, predicting business ratings from reviews and classifying news articles into topics. We find that the proposed approach matches or outperforms a series of strong baselines and is more parameter efficient than comparable multi-head approaches. We also perform qualitative analyses to verify that the proposed approach is interpretable and captures context-dependent word importance.

Researchers in the political and social sciences often rely on classification models to analyze trends in information consumption by examining browsing histories of millions of webpages. Automated scalable methods are necessary due to the impracticality of manual labeling. In this paper, we model the detection of topic-related content as a binary classification task and compare the accuracy of fine-tuned pre-trained encoder models against in-context learning strategies. Using only a few hundred annotated data points per topic, we detect content related to three German policies in a database of scraped webpages. We compare multilingual and monolingual models, as well as zero and few-shot approaches, and investigate the impact of negative sampling strategies and the combination of URL & content-based features. Our results show that a small sample of annotated data is sufficient to train an effective classifier. Fine-tuning encoder-based models yields better results than in-context learning. Classifiers using both URL & content-based features perform best, while using URLs alone provides adequate results when content is unavailable.

Sentiment analysis is the most basic NLP task to determine the polarity of text data. There has been a significant amount of work in the area of multilingual text as well. Still hate and offensive speech detection faces a challenge due to inadequate availability of data, especially for Indian languages like Hindi and Marathi. In this work, we consider hate and offensive speech detection in Hindi and Marathi texts. The problem is formulated as a text classification task using the state of the art deep learning approaches. We explore different deep learning architectures like CNN, LSTM, and variations of BERT like multilingual BERT, IndicBERT, and monolingual RoBERTa. The basic models based on CNN and LSTM are augmented with fast text word embeddings. We use the HASOC 2021 Hindi and Marathi hate speech datasets to compare these algorithms. The Marathi dataset consists of binary labels and the Hindi dataset consists of binary as well as more-fine grained labels. We show that the transformer-based models perform the best and even the basic models along with FastText embeddings give a competitive performance. Moreover, with normal hyper-parameter tuning, the basic models perform better than BERT-based models on the fine-grained Hindi dataset.

Automatic summarization is the process of reducing a text document in order to generate a summary that retains the most important points of the original document. In this work, we study two problems - i) summarizing a text document as set of keywords/caption, for image recommedation, ii) generating opinion summary which good mix of relevancy and sentiment with the text document. Intially, we present our work on an recommending images for enhancing a substantial amount of existing plain text news articles. We use probabilistic models and word similarity heuristics to generate captions and extract Key-phrases which are re-ranked using a rank aggregation framework with relevance feedback mechanism. We show that such rank aggregation and relevant feedback which are typically used in Tagging Documents, Text Information Retrieval also helps in improving image retrieval. These queries are fed to the Yahoo Search Engine to obtain relevant images 1. Our proposed method is observed to perform better than all existing baselines. Additonally, We propose a set of submodular functions for opinion summarization. Opinion summarization has built in it the tasks of summarization and sentiment detection. However, it is not easy to detect sentiment and simultaneously extract summary. The two tasks conflict in the sense that the demand of compression may drop sentiment bearing sentences, and the demand of sentiment detection may bring in redundant sentences. However, using submodularity we show how to strike a balance between the two requirements. Our functions generate summaries such that there is good correlation between document sentiment and summary sentiment along with good ROUGE score. We also compare the performances of the proposed submodular functions.

While user-generated product reviews often contain large quantities of information, their utility in addressing natural language product queries has been limited, with a key challenge being the need to aggregate information from multiple low-level sources (reviews) to a higher item level during retrieval. Existing methods for reviewed-item retrieval (RIR) typically take a late fusion (LF) approach which computes query-item scores by simply averaging the top-K query-review similarity scores for an item. However, we demonstrate that for multi-aspect queries and multi-aspect items, LF is highly sensitive to the distribution of aspects covered by reviews in terms of aspect frequency and the degree of aspect separation across reviews. To address these LF failures, we propose several novel aspect fusion (AF) strategies which include Large Language Model (LLM) query extraction and generative reranking. Our experiments show that for imbalanced review corpora, AF can improve over LF by a MAP@10 increase from 0.36 to 0.52, while achieving equivalent performance for balanced review corpora.

Text classification of unseen classes is a challenging Natural Language Processing task and is mainly attempted using two different types of approaches. Similarity-based approaches attempt to classify instances based on similarities between text document representations and class description representations. Zero-shot text classification approaches aim to generalize knowledge gained from a training task by assigning appropriate labels of unknown classes to text documents. Although existing studies have already investigated individual approaches to these categories, the experiments in literature do not provide a consistent comparison. This paper addresses this gap by conducting a systematic evaluation of different similarity-based and zero-shot approaches for text classification of unseen classes. Different state-of-the-art approaches are benchmarked on four text classification datasets, including a new dataset from the medical domain. Additionally, novel SimCSE and SBERT-based baselines are proposed, as other baselines used in existing work yield weak classification results and are easily outperformed. Finally, the novel similarity-based Lbl2TransformerVec approach is presented, which outperforms previous state-of-the-art approaches in unsupervised text classification. Our experiments show that similarity-based approaches significantly outperform zero-shot approaches in most cases. Additionally, using SimCSE or SBERT embeddings instead of simpler text representations increases similarity-based classification results even further.

The exponential growths of social media and micro-blogging sites not only provide platforms for empowering freedom of expressions and individual voices, but also enables people to express anti-social behaviour like online harassment, cyberbullying, and hate speech. Numerous works have been proposed to utilize textual data for social and anti-social behaviour analysis, by predicting the contexts mostly for highly-resourced languages like English. However, some languages are under-resourced, e.g., South Asian languages like Bengali, that lack computational resources for accurate natural language processing (NLP). In this paper, we propose an explainable approach for hate speech detection from the under-resourced Bengali language, which we called DeepHateExplainer. Bengali texts are first comprehensively preprocessed, before classifying them into political, personal, geopolitical, and religious hates using a neural ensemble method of transformer-based neural architectures (i.e., monolingual Bangla BERT-base, multilingual BERT-cased/uncased, and XLM-RoBERTa). Important(most and least) terms are then identified using sensitivity analysis and layer-wise relevance propagation(LRP), before providing human-interpretable explanations. Finally, we compute comprehensiveness and sufficiency scores to measure the quality of explanations w.r.t faithfulness. Evaluations against machine learning~(linear and tree-based models) and neural networks (i.e., CNN, Bi-LSTM, and Conv-LSTM with word embeddings) baselines yield F1-scores of 78%, 91%, 89%, and 84%, for political, personal, geopolitical, and religious hates, respectively, outperforming both ML and DNN baselines.

Generative approaches have significantly influenced Aspect-Based Sentiment Analysis (ABSA), garnering considerable attention. However, existing studies often predict target text components monolithically, neglecting the benefits of utilizing single elements for tuple prediction. In this paper, we introduce Element to Tuple Prompting (E2TP), employing a two-step architecture. The former step focuses on predicting single elements, while the latter step completes the process by mapping these predicted elements to their corresponding tuples. E2TP is inspired by human problem-solving, breaking down tasks into manageable parts, using the first step's output as a guide in the second step. Within this strategy, three types of paradigms, namely E2TP(diet), E2TP(f_1), and E2TP(f_2), are designed to facilitate the training process. Beyond dataset-specific experiments, our paper addresses cross-domain scenarios, demonstrating the effectiveness and generalizability of the approach. By conducting a comprehensive analysis on various benchmarks, we show that E2TP achieves new state-of-the-art results in nearly all cases.

We introduce a new language representation model in finance called Financial Embedding Analysis of Sentiment (FinEAS). In financial markets, news and investor sentiment are significant drivers of security prices. Thus, leveraging the capabilities of modern NLP approaches for financial sentiment analysis is a crucial component in identifying patterns and trends that are useful for market participants and regulators. In recent years, methods that use transfer learning from large Transformer-based language models like BERT, have achieved state-of-the-art results in text classification tasks, including sentiment analysis using labelled datasets. Researchers have quickly adopted these approaches to financial texts, but best practices in this domain are not well-established. In this work, we propose a new model for financial sentiment analysis based on supervised fine-tuned sentence embeddings from a standard BERT model. We demonstrate our approach achieves significant improvements in comparison to vanilla BERT, LSTM, and FinBERT, a financial domain specific BERT.

Implicit Sentiment Analysis (ISA) is a crucial research area in natural language processing. Inspired by the idea of large language model Chain of Thought (CoT), this paper introduces a Sentiment Analysis of Thinking (SAoT) framework. The framework first analyzes the implicit aspects and opinions in the text using common sense and thinking chain capabilities. Then, it reflects on the process of implicit sentiment analysis and finally deduces the polarity of sentiment. The model is evaluated on the SemEval 2014 dataset, consisting of 1120 restaurant reviews and 638 laptop reviews. The experimental results demonstrate that the utilization of the ERNIE-Bot-4+SAoT model yields a notable performance improvement. Specifically, on the restaurant dataset, the F1 score reaches 75.27, accompanied by an ISA score of 66.29. Similarly, on the computer dataset, the F1 score achieves 76.50, while the ISA score amounts to 73.46. Comparatively, the ERNIE-Bot-4+SAoT model surpasses the BERTAsp + SCAPt baseline by an average margin of 47.99%.

Speech emotion recognition (SER) models typically rely on costly human-labeled data for training, making scaling methods to large speech datasets and nuanced emotion taxonomies difficult. We present LanSER, a method that enables the use of unlabeled data by inferring weak emotion labels via pre-trained large language models through weakly-supervised learning. For inferring weak labels constrained to a taxonomy, we use a textual entailment approach that selects an emotion label with the highest entailment score for a speech transcript extracted via automatic speech recognition. Our experimental results show that models pre-trained on large datasets with this weak supervision outperform other baseline models on standard SER datasets when fine-tuned, and show improved label efficiency. Despite being pre-trained on labels derived only from text, we show that the resulting representations appear to model the prosodic content of speech.

This paper presents KazSAnDRA, a dataset developed for Kazakh sentiment analysis that is the first and largest publicly available dataset of its kind. KazSAnDRA comprises an extensive collection of 180,064 reviews obtained from various sources and includes numerical ratings ranging from 1 to 5, providing a quantitative representation of customer attitudes. The study also pursued the automation of Kazakh sentiment classification through the development and evaluation of four machine learning models trained for both polarity classification and score classification. Experimental analysis included evaluation of the results considering both balanced and imbalanced scenarios. The most successful model attained an F1-score of 0.81 for polarity classification and 0.39 for score classification on the test sets. The dataset and fine-tuned models are open access and available for download under the Creative Commons Attribution 4.0 International License (CC BY 4.0) through our GitHub repository.

In recent years, a series of Transformer-based models unlocked major improvements in general natural language understanding (NLU) tasks. Such a fast pace of research would not be possible without general NLU benchmarks, which allow for a fair comparison of the proposed methods. However, such benchmarks are available only for a handful of languages. To alleviate this issue, we introduce a comprehensive multi-task benchmark for the Polish language understanding, accompanied by an online leaderboard. It consists of a diverse set of tasks, adopted from existing datasets for named entity recognition, question-answering, textual entailment, and others. We also introduce a new sentiment analysis task for the e-commerce domain, named Allegro Reviews (AR). To ensure a common evaluation scheme and promote models that generalize to different NLU tasks, the benchmark includes datasets from varying domains and applications. Additionally, we release HerBERT, a Transformer-based model trained specifically for the Polish language, which has the best average performance and obtains the best results for three out of nine tasks. Finally, we provide an extensive evaluation, including several standard baselines and recently proposed, multilingual Transformer-based models.

The experimental landscape in natural language processing for social media is too fragmented. Each year, new shared tasks and datasets are proposed, ranging from classics like sentiment analysis to irony detection or emoji prediction. Therefore, it is unclear what the current state of the art is, as there is no standardized evaluation protocol, neither a strong set of baselines trained on such domain-specific data. In this paper, we propose a new evaluation framework (TweetEval) consisting of seven heterogeneous Twitter-specific classification tasks. We also provide a strong set of baselines as starting point, and compare different language modeling pre-training strategies. Our initial experiments show the effectiveness of starting off with existing pre-trained generic language models, and continue training them on Twitter corpora.

Because word semantics can substantially change across communities and contexts, capturing domain-specific word semantics is an important challenge. Here, we propose SEMAXIS, a simple yet powerful framework to characterize word semantics using many semantic axes in word- vector spaces beyond sentiment. We demonstrate that SEMAXIS can capture nuanced semantic representations in multiple online communities. We also show that, when the sentiment axis is examined, SEMAXIS outperforms the state-of-the-art approaches in building domain-specific sentiment lexicons.

In recent years, pretrained language models have revolutionized the NLP world, while achieving state of the art performance in various downstream tasks. However, in many cases, these models do not perform well when labeled data is scarce and the model is expected to perform in the zero or few shot setting. Recently, several works have shown that continual pretraining or performing a second phase of pretraining (inter-training) which is better aligned with the downstream task, can lead to improved results, especially in the scarce data setting. Here, we propose to leverage sentiment-carrying discourse markers to generate large-scale weakly-labeled data, which in turn can be used to adapt language models for sentiment analysis. Extensive experimental results show the value of our approach on various benchmark datasets, including the finance domain. Code, models and data are available at https://github.com/ibm/tslm-discourse-markers.

Existing solutions to zero-shot text classification either conduct prompting with pre-trained language models, which is sensitive to the choices of templates, or rely on large-scale annotated data of relevant tasks for meta-tuning. In this work, we propose a new paradigm based on self-supervised learning to solve zero-shot text classification tasks by tuning the language models with unlabeled data, called self-supervised tuning. By exploring the inherent structure of free texts, we propose a new learning objective called first sentence prediction to bridge the gap between unlabeled data and text classification tasks. After tuning the model to learn to predict the first sentence in a paragraph based on the rest, the model is able to conduct zero-shot inference on unseen tasks such as topic classification and sentiment analysis. Experimental results show that our model outperforms the state-of-the-art baselines on 7 out of 10 tasks. Moreover, the analysis reveals that our model is less sensitive to the prompt design. Our code and pre-trained models are publicly available at https://github.com/DAMO-NLP-SG/SSTuning .

The work of this paper presents a dataset that contains the data of 4011 videos about the ongoing outbreak of measles published on 264 websites on the internet between January 1, 2024, and May 31, 2024. The dataset is available at https://dx.doi.org/10.21227/40s8-xf63. These websites primarily include YouTube and TikTok, which account for 48.6% and 15.2% of the videos, respectively. The remainder of the websites include Instagram and Facebook as well as the websites of various global and local news organizations. For each of these videos, the URL of the video, title of the post, description of the post, and the date of publication of the video are presented as separate attributes in the dataset. After developing this dataset, sentiment analysis (using VADER), subjectivity analysis (using TextBlob), and fine-grain sentiment analysis (using DistilRoBERTa-base) of the video titles and video descriptions were performed. This included classifying each video title and video description into (i) one of the sentiment classes i.e. positive, negative, or neutral, (ii) one of the subjectivity classes i.e. highly opinionated, neutral opinionated, or least opinionated, and (iii) one of the fine-grain sentiment classes i.e. fear, surprise, joy, sadness, anger, disgust, or neutral. These results are presented as separate attributes in the dataset for the training and testing of machine learning algorithms for performing sentiment analysis or subjectivity analysis in this field as well as for other applications. Finally, this paper also presents a list of open research questions that may be investigated using this dataset.

Text embeddings are useful features in many applications such as semantic search and computing text similarity. Previous work typically trains models customized for different use cases, varying in dataset choice, training objective and model architecture. In this work, we show that contrastive pre-training on unsupervised data at scale leads to high quality vector representations of text and code. The same unsupervised text embeddings that achieve new state-of-the-art results in linear-probe classification also display impressive semantic search capabilities and sometimes even perform competitively with fine-tuned models. On linear-probe classification accuracy averaging over 7 tasks, our best unsupervised model achieves a relative improvement of 4% and 1.8% over previous best unsupervised and supervised text embedding models respectively. The same text embeddings when evaluated on large-scale semantic search attains a relative improvement of 23.4%, 14.7%, and 10.6% over previous best unsupervised methods on MSMARCO, Natural Questions and TriviaQA benchmarks, respectively. Similarly to text embeddings, we train code embedding models on (text, code) pairs, obtaining a 20.8% relative improvement over prior best work on code search.

Distributed dense word vectors have been shown to be effective at capturing token-level semantic and syntactic regularities in language, while topic models can form interpretable representations over documents. In this work, we describe lda2vec, a model that learns dense word vectors jointly with Dirichlet-distributed latent document-level mixtures of topic vectors. In contrast to continuous dense document representations, this formulation produces sparse, interpretable document mixtures through a non-negative simplex constraint. Our method is simple to incorporate into existing automatic differentiation frameworks and allows for unsupervised document representations geared for use by scientists while simultaneously learning word vectors and the linear relationships between them.

This paper describes our multiclass classification system developed as part of the LTEDI@RANLP-2023 shared task. We used a BERT-based language model to detect homophobic and transphobic content in social media comments across five language conditions: English, Spanish, Hindi, Malayalam, and Tamil. We retrained a transformer-based crosslanguage pretrained language model, XLMRoBERTa, with spatially and temporally relevant social media language data. We also retrained a subset of models with simulated script-mixed social media language data with varied performance. We developed the best performing seven-label classification system for Malayalam based on weighted macro averaged F1 score (ranked first out of six) with variable performance for other language and class-label conditions. We found the inclusion of this spatio-temporal data improved the classification performance for all language and task conditions when compared with the baseline. The results suggests that transformer-based language classification systems are sensitive to register-specific and language-specific retraining.

In this paper, we delineate the strategy employed by our team, DeepLearningBrasil, which secured us the first place in the shared task DepSign-LT-EDI@RANLP-2023, achieving a 47.0% Macro F1-Score and a notable 2.4% advantage. The task was to classify social media texts into three distinct levels of depression - "not depressed," "moderately depressed," and "severely depressed." Leveraging the power of the RoBERTa and DeBERTa models, we further pre-trained them on a collected Reddit dataset, specifically curated from mental health-related Reddit's communities (Subreddits), leading to an enhanced understanding of nuanced mental health discourse. To address lengthy textual data, we used truncation techniques that retained the essence of the content by focusing on its beginnings and endings. Our model was robust against unbalanced data by incorporating sample weights into the loss. Cross-validation and ensemble techniques were then employed to combine our k-fold trained models, delivering an optimal solution. The accompanying code is made available for transparency and further development.

NLP tasks are often limited by scarcity of manually annotated data. In social media sentiment analysis and related tasks, researchers have therefore used binarized emoticons and specific hashtags as forms of distant supervision. Our paper shows that by extending the distant supervision to a more diverse set of noisy labels, the models can learn richer representations. Through emoji prediction on a dataset of 1246 million tweets containing one of 64 common emojis we obtain state-of-the-art performance on 8 benchmark datasets within sentiment, emotion and sarcasm detection using a single pretrained model. Our analyses confirm that the diversity of our emotional labels yield a performance improvement over previous distant supervision approaches.

Following recent successes in applying BERT to question answering, we explore simple applications to ad hoc document retrieval. This required confronting the challenge posed by documents that are typically longer than the length of input BERT was designed to handle. We address this issue by applying inference on sentences individually, and then aggregating sentence scores to produce document scores. Experiments on TREC microblog and newswire test collections show that our approach is simple yet effective, as we report the highest average precision on these datasets by neural approaches that we are aware of.

In the realm of artificial intelligence, where a vast majority of data is unstructured, obtaining substantial amounts of labeled data to train supervised machine learning models poses a significant challenge. To address this, we delve into few-shot and active learning, where are goal is to improve AI models with human feedback on a few labeled examples. This paper focuses on understanding how a continuous feedback loop can refine models, thereby enhancing their accuracy, recall, and precision through incremental human input. By employing Large Language Models (LLMs) such as GPT-3.5, BERT, and SetFit, we aim to analyze the efficacy of using a limited number of labeled examples to substantially improve model accuracy. We benchmark this approach on the Financial Phrasebank, Banking, Craigslist, Trec, Amazon Reviews datasets to prove that with just a few labeled examples, we are able to surpass the accuracy of zero shot large language models to provide enhanced text classification performance. We demonstrate that rather than needing to manually label millions of rows of data, we just need to label a few and the model can effectively predict the rest.

This paper proposes a simple method for controllable text generation based on weighting logits with a free-form classifier, namely CAIF sampling. Using an arbitrary text classifier, we adjust a small part of a language model's logits and guide text generation towards or away from classifier prediction. We experimented with toxicity avoidance and sentiment control tasks and showed that the proposed method significantly outperforms recent PPLM, GeDi, and DExperts on PPL and task accuracy metrics based on the external classifier of generated texts. In addition, compared to other approaches, it is easier to implement and tune and has significantly fewer restrictions and requirements.

Language models are ubiquitous in current NLP, and their multilingual capacity has recently attracted considerable attention. However, current analyses have almost exclusively focused on (multilingual variants of) standard benchmarks, and have relied on clean pre-training and task-specific corpora as multilingual signals. In this paper, we introduce XLM-T, a model to train and evaluate multilingual language models in Twitter. In this paper we provide: (1) a new strong multilingual baseline consisting of an XLM-R (Conneau et al. 2020) model pre-trained on millions of tweets in over thirty languages, alongside starter code to subsequently fine-tune on a target task; and (2) a set of unified sentiment analysis Twitter datasets in eight different languages and a XLM-T model fine-tuned on them.

We present the Multilingual Amazon Reviews Corpus (MARC), a large-scale collection of Amazon reviews for multilingual text classification. The corpus contains reviews in English, Japanese, German, French, Spanish, and Chinese, which were collected between 2015 and 2019. Each record in the dataset contains the review text, the review title, the star rating, an anonymized reviewer ID, an anonymized product ID, and the coarse-grained product category (e.g., 'books', 'appliances', etc.) The corpus is balanced across the 5 possible star ratings, so each rating constitutes 20% of the reviews in each language. For each language, there are 200,000, 5,000, and 5,000 reviews in the training, development, and test sets, respectively. We report baseline results for supervised text classification and zero-shot cross-lingual transfer learning by fine-tuning a multilingual BERT model on reviews data. We propose the use of mean absolute error (MAE) instead of classification accuracy for this task, since MAE accounts for the ordinal nature of the ratings.

We present time vectors, a simple tool to customize language models to new time periods. Time vectors are created by finetuning a language model on data from a single time (e.g., a year or month), and then subtracting the weights of the original pretrained model. This vector specifies a direction in weight space that, as our experiments show, improves performance on text from that time period. Time vectors specialized to adjacent time periods appear to be positioned closer together in a manifold. Using this structure, we interpolate between time vectors to induce new models that perform better on intervening and future time periods, without any additional training. We demonstrate the consistency of our findings across different tasks, domains, model sizes, and time scales. Our results suggest that time is encoded in the weight space of finetuned models.

Text embedding models have been popular for information retrieval applications such as semantic search and Question-Answering systems based on Retrieval-Augmented Generation (RAG). Those models are typically Transformer models that are fine-tuned with contrastive learning objectives. Many papers introduced new embedding model architectures and training approaches, however, one of the key ingredients, the process of mining negative passages, remains poorly explored or described. One of the challenging aspects of fine-tuning embedding models is the selection of high quality hard-negative passages for contrastive learning. In this paper we propose a family of positive-aware mining methods that leverage the positive relevance score for more effective false negatives removal. We also provide a comprehensive ablation study on hard-negative mining methods over their configurations, exploring different teacher and base models. We demonstrate the efficacy of our proposed methods by introducing the NV-Retriever-v1 model, which scores 60.9 on MTEB Retrieval (BEIR) benchmark and 0.65 points higher than previous methods. The model placed 1st when it was published to MTEB Retrieval on July 07, 2024.

Current opinion summarization systems simply generate summaries reflecting important opinions from customer reviews, but the generated summaries may not attract the reader's attention. Although it is helpful to automatically generate professional reviewer-like summaries from customer reviews, collecting many training pairs of customer and professional reviews is generally tricky. We propose a weakly supervised opinion summarization framework, Noisy Pairing and Partial Supervision (NAPA) that can build a stylized opinion summarization system with no customer-professional review pairs. Experimental results show consistent improvements in automatic evaluation metrics, and qualitative analysis shows that our weakly supervised opinion summarization system can generate summaries that look more like those written by professional reviewers.

Modeling long histories plays a pivotal role in enhancing recommendation systems, allowing to capture user's evolving preferences, resulting in more precise and personalized recommendations. In this study we tackle the challenges of modeling long user histories for preference understanding in natural language. Specifically, we introduce a new User Embedding Module (UEM) that efficiently processes user history in free-form text by compressing and representing them as embeddings, to use them as soft prompts to a LM. Our experiments demonstrate the superior capability of this approach in handling significantly longer histories compared to conventional text based prompting methods, yielding substantial improvements in predictive performance. The main contribution of this research is to demonstrate the ability to bias language models with user signals represented as embeddings.

Target-based sentiment analysis or aspect-based sentiment analysis (ABSA) refers to addressing various sentiment analysis tasks at a fine-grained level, which includes but is not limited to aspect extraction, aspect sentiment classification, and opinion extraction. There exist many solvers of the above individual subtasks or a combination of two subtasks, and they can work together to tell a complete story, i.e. the discussed aspect, the sentiment on it, and the cause of the sentiment. However, no previous ABSA research tried to provide a complete solution in one shot. In this paper, we introduce a new subtask under ABSA, named aspect sentiment triplet extraction (ASTE). Particularly, a solver of this task needs to extract triplets (What, How, Why) from the inputs, which show WHAT the targeted aspects are, HOW their sentiment polarities are and WHY they have such polarities (i.e. opinion reasons). For instance, one triplet from "Waiters are very friendly and the pasta is simply average" could be ('Waiters', positive, 'friendly'). We propose a two-stage framework to address this task. The first stage predicts what, how and why in a unified model, and then the second stage pairs up the predicted what (how) and why from the first stage to output triplets. In the experiments, our framework has set a benchmark performance in this novel triplet extraction task. Meanwhile, it outperforms a few strong baselines adapted from state-of-the-art related methods.

We present the Latvian Twitter Eater Corpus - a set of tweets in the narrow domain related to food, drinks, eating and drinking. The corpus has been collected over time-span of over 8 years and includes over 2 million tweets entailed with additional useful data. We also separate two sub-corpora of question and answer tweets and sentiment annotated tweets. We analyse contents of the corpus and demonstrate use-cases for the sub-corpora by training domain-specific question-answering and sentiment-analysis models using data from the corpus.

This paper introduces Fietje, a family of small language models (SLMs) specifically designed for the Dutch language. The model is based on Phi 2, an English-centric model of 2.7 billion parameters. Fietje demonstrated competitive results with larger language models upon its release. A core emphasis of this work is transparency and reproducibility: Fietje is fully open-source, with model weights, datasets, training, and evaluation code all publicly accessible. The paper discusses the performance of Fietje and many other models on an extensive evaluation suite of benchmarks on reasoning, sentiment analysis, world knowledge, linguistic acceptability and word sense disambiguation. Evaluation results illustrate the rapid progress in the field of LLMs, where recent small models outperform older, larger models that were fine-tuned for Dutch. This trend signals an exciting future for Dutch language processing, suggesting that even compact LLMs are becoming increasingly capable. Furthermore, ongoing and future efforts to adapt LLMs to Dutch are poised to enhance these models even further, broadening their applicability and accessibility. Fietje is only an intermediate step in improving accessibility to language technology for users of the Dutch language.

Aspect based sentiment analysis aims to identify the sentimental tendency towards a given aspect in text. Fine-tuning of pretrained BERT performs excellent on this task and achieves state-of-the-art performances. Existing BERT-based works only utilize the last output layer of BERT and ignore the semantic knowledge in the intermediate layers. This paper explores the potential of utilizing BERT intermediate layers to enhance the performance of fine-tuning of BERT. To the best of our knowledge, no existing work has been done on this research. To show the generality, we also apply this approach to a natural language inference task. Experimental results demonstrate the effectiveness and generality of the proposed approach.

This work presents the BanglishRev Dataset, the largest e-commerce product review dataset to date for reviews written in Bengali, English, a mixture of both and Banglish, Bengali words written with English alphabets. The dataset comprises of 1.74 million written reviews from 3.2 million ratings information collected from a total of 128k products being sold in online e-commerce platforms targeting the Bengali population. It includes an extensive array of related metadata for each of the reviews including the rating given by the reviewer, date the review was posted and date of purchase, number of likes, dislikes, response from the seller, images associated with the review etc. With sentiment analysis being the most prominent usage of review datasets, experimentation with a binary sentiment analysis model with the review rating serving as an indicator of positive or negative sentiment was conducted to evaluate the effectiveness of the large amount of data presented in BanglishRev for sentiment analysis tasks. A BanglishBERT model is trained on the data from BanglishRev with reviews being considered labeled positive if the rating is greater than 3 and negative if the rating is less than or equal to 3. The model is evaluated by being testing against a previously published manually annotated dataset for e-commerce reviews written in a mixture of Bangla, English and Banglish. The experimental model achieved an exceptional accuracy of 94\% and F1 score of 0.94, demonstrating the dataset's efficacy for sentiment analysis. Some of the intriguing patterns and observations seen within the dataset and future research directions where the dataset can be utilized is also discussed and explored. The dataset can be accessed through https://huggingface.co/datasets/BanglishRev/bangla-english-and-code-mixed-ecommerce-review-dataset.

This paper introduces a large collection of time series data derived from Twitter, postprocessed using word embedding techniques, as well as specialized fine-tuned language models. This data comprises the past five years and captures changes in n-gram frequency, similarity, sentiment and topic distribution. The interface built on top of this data enables temporal analysis for detecting and characterizing shifts in meaning, including complementary information to trending metrics, such as sentiment and topic association over time. We release an online demo for easy experimentation, and we share code and the underlying aggregated data for future work. In this paper, we also discuss three case studies unlocked thanks to our platform, showcasing its potential for temporal linguistic analysis.

We propose a method for unsupervised abstractive opinion summarization, that combines the attributability and scalability of extractive approaches with the coherence and fluency of Large Language Models (LLMs). Our method, HIRO, learns an index structure that maps sentences to a path through a semantically organized discrete hierarchy. At inference time, we populate the index and use it to identify and retrieve clusters of sentences containing popular opinions from input reviews. Then, we use a pretrained LLM to generate a readable summary that is grounded in these extracted evidential clusters. The modularity of our approach allows us to evaluate its efficacy at each stage. We show that HIRO learns an encoding space that is more semantically structured than prior work, and generates summaries that are more representative of the opinions in the input reviews. Human evaluation confirms that HIRO generates more coherent, detailed and accurate summaries that are significantly preferred by annotators compared to prior work.

Social media platforms host discussions about a wide variety of topics that arise everyday. Making sense of all the content and organising it into categories is an arduous task. A common way to deal with this issue is relying on topic modeling, but topics discovered using this technique are difficult to interpret and can differ from corpus to corpus. In this paper, we present a new task based on tweet topic classification and release two associated datasets. Given a wide range of topics covering the most important discussion points in social media, we provide training and testing data from recent time periods that can be used to evaluate tweet classification models. Moreover, we perform a quantitative evaluation and analysis of current general- and domain-specific language models on the task, which provide more insights on the challenges and nature of the task.

Detecting social bias in text is challenging due to nuance, subjectivity, and difficulty in obtaining good quality labeled datasets at scale, especially given the evolving nature of social biases and society. To address these challenges, we propose a few-shot instruction-based method for prompting pre-trained language models (LMs). We select a few class-balanced exemplars from a small support repository that are closest to the query to be labeled in the embedding space. We then provide the LM with instruction that consists of this subset of labeled exemplars, the query text to be classified, a definition of bias, and prompt it to make a decision. We demonstrate that large LMs used in a few-shot context can detect different types of fine-grained biases with similar and sometimes superior accuracy to fine-tuned models. We observe that the largest 530B parameter model is significantly more effective in detecting social bias compared to smaller models (achieving at least 13% improvement in AUC metric compared to other models). It also maintains a high AUC (dropping less than 2%) when the labeled repository is reduced to as few as 100 samples. Large pretrained language models thus make it easier and quicker to build new bias detectors.

In this paper we present a technique of NLP to tackle the problem of inference relation (NLI) between pairs of sentences in a target language of choice without a language-specific training dataset. We exploit a generic translation dataset, manually translated, along with two instances of the same pre-trained model - the first to generate sentence embeddings for the source language, and the second fine-tuned over the target language to mimic the first. This technique is known as Knowledge Distillation. The model has been evaluated over machine translated Stanford NLI test dataset, machine translated Multi-Genre NLI test dataset, and manually translated RTE3-ITA test dataset. We also test the proposed architecture over different tasks to empirically demonstrate the generality of the NLI task. The model has been evaluated over the native Italian ABSITA dataset, on the tasks of Sentiment Analysis, Aspect-Based Sentiment Analysis, and Topic Recognition. We emphasise the generality and exploitability of the Knowledge Distillation technique that outperforms other methodologies based on machine translation, even though the former was not directly trained on the data it was tested over.

Sentiment Analysis (SA) is a major field of study in natural language processing, computational linguistics and information retrieval. Interest in SA has been constantly growing in both academia and industry over the recent years. Moreover, there is an increasing need for generating appropriate resources and datasets in particular for low resource languages including Persian. These datasets play an important role in designing and developing appropriate opinion mining platforms using supervised, semi-supervised or unsupervised methods. In this paper, we outline the entire process of developing a manually annotated sentiment corpus, SentiPers, which covers formal and informal written contemporary Persian. To the best of our knowledge, SentiPers is a unique sentiment corpus with such a rich annotation in three different levels including document-level, sentence-level, and entity/aspect-level for Persian. The corpus contains more than 26000 sentences of users opinions from digital product domain and benefits from special characteristics such as quantifying the positiveness or negativity of an opinion through assigning a number within a specific range to any given sentence. Furthermore, we present statistics on various components of our corpus as well as studying the inter-annotator agreement among the annotators. Finally, some of the challenges that we faced during the annotation process will be discussed as well.

The recent literature in text classification is biased towards short text sequences (e.g., sentences or paragraphs). In real-world applications, multi-page multi-paragraph documents are common and they cannot be efficiently encoded by vanilla Transformer-based models. We compare different Transformer-based Long Document Classification (TrLDC) approaches that aim to mitigate the computational overhead of vanilla transformers to encode much longer text, namely sparse attention and hierarchical encoding methods. We examine several aspects of sparse attention (e.g., size of local attention window, use of global attention) and hierarchical (e.g., document splitting strategy) transformers on four document classification datasets covering different domains. We observe a clear benefit from being able to process longer text, and, based on our results, we derive practical advice of applying Transformer-based models on long document classification tasks.

We propose a method for unsupervised opinion summarization that encodes sentences from customer reviews into a hierarchical discrete latent space, then identifies common opinions based on the frequency of their encodings. We are able to generate both abstractive summaries by decoding these frequent encodings, and extractive summaries by selecting the sentences assigned to the same frequent encodings. Our method is attributable, because the model identifies sentences used to generate the summary as part of the summarization process. It scales easily to many hundreds of input reviews, because aggregation is performed in the latent space rather than over long sequences of tokens. We also demonstrate that our appraoch enables a degree of control, generating aspect-specific summaries by restricting the model to parts of the encoding space that correspond to desired aspects (e.g., location or food). Automatic and human evaluation on two datasets from different domains demonstrates that our method generates summaries that are more informative than prior work and better grounded in the input reviews.

Financial sentiment analysis is a challenging task due to the specialized language and lack of labeled data in that domain. General-purpose models are not effective enough because of the specialized language used in a financial context. We hypothesize that pre-trained language models can help with this problem because they require fewer labeled examples and they can be further trained on domain-specific corpora. We introduce FinBERT, a language model based on BERT, to tackle NLP tasks in the financial domain. Our results show improvement in every measured metric on current state-of-the-art results for two financial sentiment analysis datasets. We find that even with a smaller training set and fine-tuning only a part of the model, FinBERT outperforms state-of-the-art machine learning methods.

This paper presents the TartuNLP team submission to EvaLatin 2024 shared task of the emotion polarity detection for historical Latin texts. Our system relies on two distinct approaches to annotating training data for supervised learning: 1) creating heuristics-based labels by adopting the polarity lexicon provided by the organizers and 2) generating labels with GPT4. We employed parameter efficient fine-tuning using the adapters framework and experimented with both monolingual and cross-lingual knowledge transfer for training language and task adapters. Our submission with the LLM-generated labels achieved the overall first place in the emotion polarity detection task. Our results show that LLM-based annotations show promising results on texts in Latin.

Sentiment analysis that classifies data into positive or negative has been dominantly used to recognize emotional aspects of texts, despite the deficit of thorough examination of emotional meanings. Recently, corpora labeled with more than just valence are built to exceed this limit. However, most Korean emotion corpora are small in the number of instances and cover a limited range of emotions. We introduce KOTE dataset. KOTE contains 50k (250k cases) Korean online comments, each of which is manually labeled for 43 emotion labels or one special label (NO EMOTION) by crowdsourcing (Ps = 3,048). The emotion taxonomy of the 43 emotions is systematically established by cluster analysis of Korean emotion concepts expressed on word embedding space. After explaining how KOTE is developed, we also discuss the results of finetuning and analysis for social discrimination in the corpus.

Expression of sentiment in parliamentary debates is deemed to be significantly different from that on social media or in product reviews. This paper adds to an emerging body of research on parliamentary debates with a dataset of sentences annotated for detection sentiment polarity in political discourse. We sample the sentences for annotation from the proceedings of three Southeast European parliaments: Croatia, Bosnia-Herzegovina, and Serbia. A six-level schema is applied to the data with the aim of training a classification model for the detection of sentiment in parliamentary proceedings. Krippendorff's alpha measuring the inter-annotator agreement ranges from 0.6 for the six-level annotation schema to 0.75 for the three-level schema and 0.83 for the two-level schema. Our initial experiments on the dataset show that transformer models perform significantly better than those using a simpler architecture. Furthermore, regardless of the similarity of the three languages, we observe differences in performance across different languages. Performing parliament-specific training and evaluation shows that the main reason for the differing performance between parliaments seems to be the different complexity of the automatic classification task, which is not observable in annotator performance. Language distance does not seem to play any role neither in annotator nor in automatic classification performance. We release the dataset and the best-performing model under permissive licences.

In this work, we study the task of classifying legal texts written in the Greek language. We introduce and make publicly available a novel dataset based on Greek legislation, consisting of more than 47 thousand official, categorized Greek legislation resources. We experiment with this dataset and evaluate a battery of advanced methods and classifiers, ranging from traditional machine learning and RNN-based methods to state-of-the-art Transformer-based methods. We show that recurrent architectures with domain-specific word embeddings offer improved overall performance while being competitive even to transformer-based models. Finally, we show that cutting-edge multilingual and monolingual transformer-based models brawl on the top of the classifiers' ranking, making us question the necessity of training monolingual transfer learning models as a rule of thumb. To the best of our knowledge, this is the first time the task of Greek legal text classification is considered in an open research project, while also Greek is a language with very limited NLP resources in general.

We present a novel corpus for subjectivity detection at the sentence level. We develop new annotation guidelines for the task, which are not limited to language-specific cues, and apply them to produce a new corpus in English. The corpus consists of 411 subjective and 638 objective sentences extracted from ongoing coverage of political affairs from online news outlets. This new resource paves the way for the development of models for subjectivity detection in English and across other languages, without relying on language-specific tools like lexicons or machine translation. We evaluate state-of-the-art multilingual transformer-based models on the task, both in mono- and cross-lingual settings, the latter with a similar existing corpus in Italian language. We observe that enriching our corpus with resources in other languages improves the results on the task.

In this paper, we present an approach for translating word embeddings from a majority language into 4 minority languages: Erzya, Moksha, Udmurt and Komi-Zyrian. Furthermore, we align these word embeddings and present a novel neural network model that is trained on English data to conduct sentiment analysis and then applied on endangered language data through the aligned word embeddings. To test our model, we annotated a small sentiment analysis corpus for the 4 endangered languages and Finnish. Our method reached at least 56\% accuracy for each endangered language. The models and the sentiment corpus will be released together with this paper. Our research shows that state-of-the-art neural models can be used with endangered languages with the only requirement being a dictionary between the endangered language and a majority language.

In the past few years, the growth of e-commerce and digital marketing in Vietnam has generated a huge volume of opinionated data. Analyzing those data would provide enterprises with insight for better business decisions. In this work, as part of the Advosights project, we study sentiment analysis of product reviews in Vietnamese. The final solution is based on Self-attention neural networks, a flexible architecture for text classification task with about 90.16% of accuracy in 0.0124 second, a very fast inference time.

We propose a general method for measuring complex variables on a continuous, interval spectrum by combining supervised deep learning with the Constructing Measures approach to faceted Rasch item response theory (IRT). We decompose the target construct, hate speech in our case, into multiple constituent components that are labeled as ordinal survey items. Those survey responses are transformed via IRT into a debiased, continuous outcome measure. Our method estimates the survey interpretation bias of the human labelers and eliminates that influence on the generated continuous measure. We further estimate the response quality of each labeler using faceted IRT, allowing responses from low-quality labelers to be removed. Our faceted Rasch scaling procedure integrates naturally with a multitask deep learning architecture for automated prediction on new data. The ratings on the theorized components of the target outcome are used as supervised, ordinal variables for the neural networks' internal concept learning. We test the use of an activation function (ordinal softmax) and loss function (ordinal cross-entropy) designed to exploit the structure of ordinal outcome variables. Our multitask architecture leads to a new form of model interpretation because each continuous prediction can be directly explained by the constituent components in the penultimate layer. We demonstrate this new method on a dataset of 50,000 social media comments sourced from YouTube, Twitter, and Reddit and labeled by 11,000 U.S.-based Amazon Mechanical Turk workers to measure a continuous spectrum from hate speech to counterspeech. We evaluate Universal Sentence Encoders, BERT, and RoBERTa as language representation models for the comment text, and compare our predictive accuracy to Google Jigsaw's Perspective API models, showing significant improvement over this standard benchmark.

Africa is home to over 2000 languages from over six language families and has the highest linguistic diversity among all continents. This includes 75 languages with at least one million speakers each. Yet, there is little NLP research conducted on African languages. Crucial in enabling such research is the availability of high-quality annotated datasets. In this paper, we introduce AfriSenti, which consists of 14 sentiment datasets of 110,000+ tweets in 14 African languages (Amharic, Algerian Arabic, Hausa, Igbo, Kinyarwanda, Moroccan Arabic, Mozambican Portuguese, Nigerian Pidgin, Oromo, Swahili, Tigrinya, Twi, Xitsonga, and Yor\`ub\'a) from four language families annotated by native speakers. The data is used in SemEval 2023 Task 12, the first Afro-centric SemEval shared task. We describe the data collection methodology, annotation process, and related challenges when curating each of the datasets. We conduct experiments with different sentiment classification baselines and discuss their usefulness. We hope AfriSenti enables new work on under-represented languages. The dataset is available at https://github.com/afrisenti-semeval/afrisent-semeval-2023 and can also be loaded as a huggingface datasets (https://huggingface.co/datasets/shmuhammad/AfriSenti).

The advent of deep neural networks pre-trained via language modeling tasks has spurred a number of successful applications in natural language processing. This work explores one such popular model, BERT, in the context of document ranking. We propose two variants, called monoBERT and duoBERT, that formulate the ranking problem as pointwise and pairwise classification, respectively. These two models are arranged in a multi-stage ranking architecture to form an end-to-end search system. One major advantage of this design is the ability to trade off quality against latency by controlling the admission of candidates into each pipeline stage, and by doing so, we are able to find operating points that offer a good balance between these two competing metrics. On two large-scale datasets, MS MARCO and TREC CAR, experiments show that our model produces results that are either at or comparable to the state of the art. Ablation studies show the contributions of each component and characterize the latency/quality tradeoff space.

This paper shows how LLMs (Large Language Models) may be used to estimate a summary of the emotional state associated with piece of text. The summary of emotional state is a dictionary of words used to describe emotion together with the probability of the word appearing after a prompt comprising the original text and an emotion eliciting tail. Through emotion analysis of Amazon product reviews we demonstrate emotion descriptors can be mapped into a PCA type space. It was hoped that text descriptions of actions to improve a current text described state could also be elicited through a tail prompt. Experiment seemed to indicate that this is not straightforward to make work. This failure put our hoped for selection of action via choosing the best predict ed outcome via comparing emotional responses out of reach for the moment.

Medical applications challenge today's text categorization techniques by demanding both high accuracy and ease-of-interpretation. Although deep learning has provided a leap ahead in accuracy, this leap comes at the sacrifice of interpretability. To address this accuracy-interpretability challenge, we here introduce, for the first time, a text categorization approach that leverages the recently introduced Tsetlin Machine. In all brevity, we represent the terms of a text as propositional variables. From these, we capture categories using simple propositional formulae, such as: if "rash" and "reaction" and "penicillin" then Allergy. The Tsetlin Machine learns these formulae from a labelled text, utilizing conjunctive clauses to represent the particular facets of each category. Indeed, even the absence of terms (negated features) can be used for categorization purposes. Our empirical comparison with Na\"ive Bayes, decision trees, linear support vector machines (SVMs), random forest, long short-term memory (LSTM) neural networks, and other techniques, is quite conclusive. The Tsetlin Machine either performs on par with or outperforms all of the evaluated methods on both the 20 Newsgroups and IMDb datasets, as well as on a non-public clinical dataset. On average, the Tsetlin Machine delivers the best recall and precision scores across the datasets. Finally, our GPU implementation of the Tsetlin Machine executes 5 to 15 times faster than the CPU implementation, depending on the dataset. We thus believe that our novel approach can have a significant impact on a wide range of text analysis applications, forming a promising starting point for deeper natural language understanding with the Tsetlin Machine.

Text retrieval is a long-standing research topic on information seeking, where a system is required to return relevant information resources to user's queries in natural language. From classic retrieval methods to learning-based ranking functions, the underlying retrieval models have been continually evolved with the ever-lasting technical innovation. To design effective retrieval models, a key point lies in how to learn the text representation and model the relevance matching. The recent success of pretrained language models (PLMs) sheds light on developing more capable text retrieval approaches by leveraging the excellent modeling capacity of PLMs. With powerful PLMs, we can effectively learn the representations of queries and texts in the latent representation space, and further construct the semantic matching function between the dense vectors for relevance modeling. Such a retrieval approach is referred to as dense retrieval, since it employs dense vectors (a.k.a., embeddings) to represent the texts. Considering the rapid progress on dense retrieval, in this survey, we systematically review the recent advances on PLM-based dense retrieval. Different from previous surveys on dense retrieval, we take a new perspective to organize the related work by four major aspects, including architecture, training, indexing and integration, and summarize the mainstream techniques for each aspect. We thoroughly survey the literature, and include 300+ related reference papers on dense retrieval. To support our survey, we create a website for providing useful resources, and release a code repertory and toolkit for implementing dense retrieval models. This survey aims to provide a comprehensive, practical reference focused on the major progress for dense text retrieval.

Sentiment classification is a fundamental task in natural language processing, assigning one of the three classes, positive, negative, or neutral, to free texts. However, sentiment classification models are highly domain dependent; the classifier may perform classification with reasonable accuracy in one domain but not in another due to the Semantic multiplicity of words getting poor accuracy. This article presents a new Persian/Arabic multi-domain sentiment analysis method using the cumulative weighted capsule networks approach. Weighted capsule ensemble consists of training separate capsule networks for each domain and a weighting measure called domain belonging degree (DBD). This criterion consists of TF and IDF, which calculates the dependency of each document for each domain separately; this value is multiplied by the possible output that each capsule creates. In the end, the sum of these multiplications is the title of the final output, and is used to determine the polarity. And the most dependent domain is considered the final output for each domain. The proposed method was evaluated using the Digikala dataset and obtained acceptable accuracy compared to the existing approaches. It achieved an accuracy of 0.89 on detecting the domain of belonging and 0.99 on detecting the polarity. Also, for the problem of dealing with unbalanced classes, a cost-sensitive function was used. This function was able to achieve 0.0162 improvements in accuracy for sentiment classification. This approach on Amazon Arabic data can achieve 0.9695 accuracies in domain classification.

In NLP, text classification is one of the primary problems we try to solve and its uses in language analyses are indisputable. The lack of labeled training data made it harder to do these tasks in low resource languages like Amharic. The task of collecting, labeling, annotating, and making valuable this kind of data will encourage junior researchers, schools, and machine learning practitioners to implement existing classification models in their language. In this short paper, we aim to introduce the Amharic text classification dataset that consists of more than 50k news articles that were categorized into 6 classes. This dataset is made available with easy baseline performances to encourage studies and better performance experiments.

Traditional text classification approaches often require a good amount of labeled data, which is difficult to obtain, especially in restricted domains or less widespread languages. This lack of labeled data has led to the rise of low-resource methods, that assume low data availability in natural language processing. Among them, zero-shot learning stands out, which consists of learning a classifier without any previously labeled data. The best results reported with this approach use language models such as Transformers, but fall into two problems: high execution time and inability to handle long texts as input. This paper proposes a new model, ZeroBERTo, which leverages an unsupervised clustering step to obtain a compressed data representation before the classification task. We show that ZeroBERTo has better performance for long inputs and shorter execution time, outperforming XLM-R by about 12% in the F1 score in the FolhaUOL dataset. Keywords: Low-Resource NLP, Unlabeled data, Zero-Shot Learning, Topic Modeling, Transformers.

In this paper, we propose document-level end-to-end sentiment analysis to efficiently understand aspect and review sentiment expressed in online reviews in a unified manner. In particular, we assume that star rating labels are a "coarse-grained synthesis" of aspect ratings across in the review. We propose a Distantly Supervised Pyramid Network (DSPN) to efficiently perform Aspect-Category Detection, Aspect-Category Sentiment Analysis, and Rating Prediction using only document star rating labels for training. By performing these three related sentiment subtasks in an end-to-end manner, DSPN can extract aspects mentioned in the review, identify the corresponding sentiments, and predict the star rating labels. We evaluate DSPN on multi-aspect review datasets in English and Chinese and find that with only star rating labels for supervision, DSPN can perform comparably well to a variety of benchmark models. We also demonstrate the interpretability of DSPN's outputs on reviews to show the pyramid structure inherent in document level end-to-end sentiment analysis.

Traditional document similarity measures provide a coarse-grained distinction between similar and dissimilar documents. Typically, they do not consider in what aspects two documents are similar. This limits the granularity of applications like recommender systems that rely on document similarity. In this paper, we extend similarity with aspect information by performing a pairwise document classification task. We evaluate our aspect-based document similarity for research papers. Paper citations indicate the aspect-based similarity, i.e., the section title in which a citation occurs acts as a label for the pair of citing and cited paper. We apply a series of Transformer models such as RoBERTa, ELECTRA, XLNet, and BERT variations and compare them to an LSTM baseline. We perform our experiments on two newly constructed datasets of 172,073 research paper pairs from the ACL Anthology and CORD-19 corpus. Our results show SciBERT as the best performing system. A qualitative examination validates our quantitative results. Our findings motivate future research of aspect-based document similarity and the development of a recommender system based on the evaluated techniques. We make our datasets, code, and trained models publicly available.

This paper presents our system description and error analysis of our entry for NLLP 2024 shared task on Legal Natural Language Inference (L-NLI) hagag2024legallenssharedtask2024. The task required classifying these relationships as entailed, contradicted, or neutral, indicating any association between the review and the complaint. Our system emerged as the winning submission, significantly outperforming other entries with a substantial margin and demonstrating the effectiveness of our approach in legal text analysis. We provide a detailed analysis of the strengths and limitations of each model and approach tested, along with a thorough error analysis and suggestions for future improvements. This paper aims to contribute to the growing field of legal NLP by offering insights into advanced techniques for natural language inference in legal contexts, making it accessible to both experts and newcomers in the field.

Because of the increasing use of data-centric systems and algorithms in machine learning, the topic of fairness is receiving a lot of attention in the academic and broader literature. This paper introduces Dbias (https://pypi.org/project/Dbias/), an open-source Python package for ensuring fairness in news articles. Dbias can take any text to determine if it is biased. Then, it detects biased words in the text, masks them, and suggests a set of sentences with new words that are bias-free or at least less biased. We conduct extensive experiments to assess the performance of Dbias. To see how well our approach works, we compare it to the existing fairness models. We also test the individual components of Dbias to see how effective they are. The experimental results show that Dbias outperforms all the baselines in terms of accuracy and fairness. We make this package (Dbias) as publicly available for the developers and practitioners to mitigate biases in textual data (such as news articles), as well as to encourage extension of this work.

T\"urkiye is located on a fault line; earthquakes often occur on a large and small scale. There is a need for effective solutions for gathering current information during disasters. We can use social media to get insight into public opinion. This insight can be used in public relations and disaster management. In this study, Twitter posts on Izmir Earthquake that took place on October 2020 are analyzed. We question if this analysis can be used to make social inferences on time. Data mining and natural language processing (NLP) methods are used for this analysis. NLP is used for sentiment analysis and topic modelling. The latent Dirichlet Allocation (LDA) algorithm is used for topic modelling. We used the Bidirectional Encoder Representations from Transformers (BERT) model working with Transformers architecture for sentiment analysis. It is shown that the users shared their goodwill wishes and aimed to contribute to the initiated aid activities after the earthquake. The users desired to make their voices heard by competent institutions and organizations. The proposed methods work effectively. Future studies are also discussed.

We present BERTweet, the first public large-scale pre-trained language model for English Tweets. Our BERTweet, having the same architecture as BERT-base (Devlin et al., 2019), is trained using the RoBERTa pre-training procedure (Liu et al., 2019). Experiments show that BERTweet outperforms strong baselines RoBERTa-base and XLM-R-base (Conneau et al., 2020), producing better performance results than the previous state-of-the-art models on three Tweet NLP tasks: Part-of-speech tagging, Named-entity recognition and text classification. We release BERTweet under the MIT License to facilitate future research and applications on Tweet data. Our BERTweet is available at https://github.com/VinAIResearch/BERTweet

Sentence encoder encode the semantics of their input, enabling key downstream applications such as classification, clustering, or retrieval. In this paper, we present Serafim PT*, a family of open-source sentence encoders for Portuguese with various sizes, suited to different hardware/compute budgets. Each model exhibits state-of-the-art performance and is made openly available under a permissive license, allowing its use for both commercial and research purposes. Besides the sentence encoders, this paper contributes a systematic study and lessons learned concerning the selection criteria of learning objectives and parameters that support top-performing encoders.

Technological advancements in web platforms allow people to express and share emotions towards textual write-ups written and shared by others. This brings about different interesting domains for analysis; emotion expressed by the writer and emotion elicited from the readers. In this paper, we propose a novel approach for Readers' Emotion Detection from short-text documents using a deep learning model called REDAffectiveLM. Within state-of-the-art NLP tasks, it is well understood that utilizing context-specific representations from transformer-based pre-trained language models helps achieve improved performance. Within this affective computing task, we explore how incorporating affective information can further enhance performance. Towards this, we leverage context-specific and affect enriched representations by using a transformer-based pre-trained language model in tandem with affect enriched Bi-LSTM+Attention. For empirical evaluation, we procure a new dataset REN-20k, besides using RENh-4k and SemEval-2007. We evaluate the performance of our REDAffectiveLM rigorously across these datasets, against a vast set of state-of-the-art baselines, where our model consistently outperforms baselines and obtains statistically significant results. Our results establish that utilizing affect enriched representation along with context-specific representation within a neural architecture can considerably enhance readers' emotion detection. Since the impact of affect enrichment specifically in readers' emotion detection isn't well explored, we conduct a detailed analysis over affect enriched Bi-LSTM+Attention using qualitative and quantitative model behavior evaluation techniques. We observe that compared to conventional semantic embedding, affect enriched embedding increases ability of the network to effectively identify and assign weightage to key terms responsible for readers' emotion detection.

Prompting large language models has gained immense popularity in recent years due to the advantage of producing good results even without the need for labelled data. However, this requires prompt tuning to get optimal prompts that lead to better model performances. In this paper, we explore the use of soft-prompt tuning on sentiment classification task to quantify the biases of large language models (LLMs) such as Open Pre-trained Transformers (OPT) and Galactica language model. Since these models are trained on real-world data that could be prone to bias toward certain groups of populations, it is important to identify these underlying issues. Using soft-prompts to evaluate bias gives us the extra advantage of avoiding the human-bias injection that can be caused by manually designed prompts. We check the model biases on different sensitive attributes using the group fairness (bias) and find interesting bias patterns. Since LLMs have been used in the industry in various applications, it is crucial to identify the biases before deploying these models in practice. We open-source our pipeline and encourage industry researchers to adapt our work to their use cases.

In this dissertation we report results of our research on dense distributed representations of text data. We propose two novel neural models for learning such representations. The first model learns representations at the document level, while the second model learns word-level representations. For document-level representations we propose Binary Paragraph Vector: a neural network models for learning binary representations of text documents, which can be used for fast document retrieval. We provide a thorough evaluation of these models and demonstrate that they outperform the seminal method in the field in the information retrieval task. We also report strong results in transfer learning settings, where our models are trained on a generic text corpus and then used to infer codes for documents from a domain-specific dataset. In contrast to previously proposed approaches, Binary Paragraph Vector models learn embeddings directly from raw text data. For word-level representations we propose Disambiguated Skip-gram: a neural network model for learning multi-sense word embeddings. Representations learned by this model can be used in downstream tasks, like part-of-speech tagging or identification of semantic relations. In the word sense induction task Disambiguated Skip-gram outperforms state-of-the-art models on three out of four benchmarks datasets. Our model has an elegant probabilistic interpretation. Furthermore, unlike previous models of this kind, it is differentiable with respect to all its parameters and can be trained with backpropagation. In addition to quantitative results, we present qualitative evaluation of Disambiguated Skip-gram, including two-dimensional visualisations of selected word-sense embeddings.

Fast and reliable evaluation metrics are key to R&D progress. While traditional natural language generation metrics are fast, they are not very reliable. Conversely, new metrics based on large pretrained language models are much more reliable, but require significant computational resources. In this paper, we propose FrugalScore, an approach to learn a fixed, low cost version of any expensive NLG metric, while retaining most of its original performance. Experiments with BERTScore and MoverScore on summarization and translation show that FrugalScore is on par with the original metrics (and sometimes better), while having several orders of magnitude less parameters and running several times faster. On average over all learned metrics, tasks, and variants, FrugalScore retains 96.8% of the performance, runs 24 times faster, and has 35 times less parameters than the original metrics. We make our trained metrics publicly available, to benefit the entire NLP community and in particular researchers and practitioners with limited resources.

The paper considers the possibility to fine-tune Llama 2 GPT large language model (LLM) for the multitask analysis of financial news. For fine-tuning, the PEFT/LoRA based approach was used. In the study, the model was fine-tuned for the following tasks: analysing a text from financial market perspectives, highlighting main points of a text, summarizing a text and extracting named entities with appropriate sentiments. The obtained results show that the fine-tuned Llama 2 model can perform a multitask financial news analysis with a specified structure of response, part of response can be a structured text and another part of data can have JSON format for further processing. Extracted sentiments for named entities can be considered as predictive features in supervised machine learning models with quantitative target variables.

Sentiment Analysis typically refers to using natural language processing, text analysis and computational linguistics to extract affect and emotion based information from text data. Our work explores how we can effectively use deep neural networks in transfer learning and joint dual input learning settings to effectively classify sentiments and detect hate speech in Hindi and Bengali data. We start by training Word2Vec word embeddings for Hindi HASOC dataset and Bengali hate speech and then train LSTM and subsequently, employ parameter sharing based transfer learning to Bengali sentiment classifiers by reusing and fine-tuning the trained weights of Hindi classifiers with both classifier being used as baseline in our study. Finally, we use BiLSTM with self attention in joint dual input learning setting where we train a single neural network on Hindi and Bengali dataset simultaneously using their respective embeddings.

Large language models have improved zero-shot text classification by allowing the transfer of semantic knowledge from the training data in order to classify among specific label sets in downstream tasks. We propose a simple way to further improve zero-shot accuracies with minimal effort. We curate small finetuning datasets intended to describe the labels for a task. Unlike typical finetuning data, which has texts annotated with labels, our data simply describes the labels in language, e.g., using a few related terms, dictionary/encyclopedia entries, and short templates. Across a range of topic and sentiment datasets, our method is more accurate than zero-shot by 15-17% absolute. It is also more robust to choices required for zero-shot classification, such as patterns for prompting the model to classify and mappings from labels to tokens in the model's vocabulary. Furthermore, since our data merely describes the labels but does not use input texts, finetuning on it yields a model that performs strongly on multiple text domains for a given label set, even improving over few-shot out-of-domain classification in multiple settings.

We study the ability of transformer-based language models (LMs) to understand social media language. Social media (SM) language is distinct from standard written language, yet existing benchmarks fall short of capturing LM performance in this socially, economically, and politically important domain. We quantify the degree to which social media language differs from conventional language and conclude that the difference is significant both in terms of token distribution and rate of linguistic shift. Next, we introduce a new benchmark for Social MedIa Language Evaluation (SMILE) that covers four SM platforms and eleven tasks. Finally, we show that learning a tokenizer and pretraining on a mix of social media and conventional language yields an LM that outperforms the best similar-sized alternative by 4.2 points on the overall SMILE score.

We introduce a new type of deep contextualized word representation that models both (1) complex characteristics of word use (e.g., syntax and semantics), and (2) how these uses vary across linguistic contexts (i.e., to model polysemy). Our word vectors are learned functions of the internal states of a deep bidirectional language model (biLM), which is pre-trained on a large text corpus. We show that these representations can be easily added to existing models and significantly improve the state of the art across six challenging NLP problems, including question answering, textual entailment and sentiment analysis. We also present an analysis showing that exposing the deep internals of the pre-trained network is crucial, allowing downstream models to mix different types of semi-supervision signals.

We consider Large-Scale Multi-Label Text Classification (LMTC) in the legal domain. We release a new dataset of 57k legislative documents from EURLEX, annotated with ~4.3k EUROVOC labels, which is suitable for LMTC, few- and zero-shot learning. Experimenting with several neural classifiers, we show that BIGRUs with label-wise attention perform better than other current state of the art methods. Domain-specific WORD2VEC and context-sensitive ELMO embeddings further improve performance. We also find that considering only particular zones of the documents is sufficient. This allows us to bypass BERT's maximum text length limit and fine-tune BERT, obtaining the best results in all but zero-shot learning cases.

The need for raw large raw corpora has dramatically increased in recent years with the introduction of transfer learning and semi-supervised learning methods to Natural Language Processing. And while there have been some recent attempts to manually curate the amount of data necessary to train large language models, the main way to obtain this data is still through automatic web crawling. In this paper we take the existing multilingual web corpus OSCAR and its pipeline Ungoliant that extracts and classifies data from Common Crawl at the line level, and propose a set of improvements and automatic annotations in order to produce a new document-oriented version of OSCAR that could prove more suitable to pre-train large generative language models as well as hopefully other applications in Natural Language Processing and Digital Humanities.

In this work we explore Unsupervised Domain Adaptation (UDA) of pretrained language models for downstream tasks. We introduce UDALM, a fine-tuning procedure, using a mixed classification and Masked Language Model loss, that can adapt to the target domain distribution in a robust and sample efficient manner. Our experiments show that performance of models trained with the mixed loss scales with the amount of available target data and the mixed loss can be effectively used as a stopping criterion during UDA training. Furthermore, we discuss the relationship between A-distance and the target error and explore some limitations of the Domain Adversarial Training approach. Our method is evaluated on twelve domain pairs of the Amazon Reviews Sentiment dataset, yielding 91.74% accuracy, which is an 1.11% absolute improvement over the state-of-the-art.

In this paper, we extend financial sentiment analysis~(FSA) to event-level since events usually serve as the subject of the sentiment in financial text. Though extracting events from the financial text may be conducive to accurate sentiment predictions, it has specialized challenges due to the lengthy and discontinuity of events in a financial text. To this end, we reconceptualize the event extraction as a classification task by designing a categorization comprising coarse-grained and fine-grained event categories. Under this setting, we formulate the Event-Level Financial Sentiment Analysis~(EFSA for short) task that outputs quintuples consisting of (company, industry, coarse-grained event, fine-grained event, sentiment) from financial text. A large-scale Chinese dataset containing 12,160 news articles and 13,725 quintuples is publicized as a brand new testbed for our task. A four-hop Chain-of-Thought LLM-based approach is devised for this task. Systematically investigations are conducted on our dataset, and the empirical results demonstrate the benchmarking scores of existing methods and our proposed method can reach the current state-of-the-art. Our dataset and framework implementation are available at https://anonymous.4open.science/r/EFSA-645E

The wealth of text data generated by social media has enabled new kinds of analysis of emotions with language models. These models are often trained on small and costly datasets of text annotations produced by readers who guess the emotions expressed by others in social media posts. This affects the quality of emotion identification methods due to training data size limitations and noise in the production of labels used in model development. We present LEIA, a model for emotion identification in text that has been trained on a dataset of more than 6 million posts with self-annotated emotion labels for happiness, affection, sadness, anger, and fear. LEIA is based on a word masking method that enhances the learning of emotion words during model pre-training. LEIA achieves macro-F1 values of approximately 73 on three in-domain test datasets, outperforming other supervised and unsupervised methods in a strong benchmark that shows that LEIA generalizes across posts, users, and time periods. We further perform an out-of-domain evaluation on five different datasets of social media and other sources, showing LEIA's robust performance across media, data collection methods, and annotation schemes. Our results show that LEIA generalizes its classification of anger, happiness, and sadness beyond the domain it was trained on. LEIA can be applied in future research to provide better identification of emotions in text from the perspective of the writer. The models produced for this article are publicly available at https://huggingface.co/LEIA

Named entity detection and Parts-of-speech tagging are the key tasks for many NLP applications. Although the current state of the art methods achieved near perfection for long, formal, structured text there are hindrances in deploying these models on memory-constrained devices such as mobile phones. Furthermore, the performance of these models is degraded when they encounter short, informal, and casual conversations. To overcome these difficulties, we present LiteMuL - a lightweight on-device sequence tagger that can efficiently process the user conversations using a Multi-Task Learning (MTL) approach. To the best of our knowledge, the proposed model is the first on-device MTL neural model for sequence tagging. Our LiteMuL model is about 2.39 MB in size and achieved an accuracy of 0.9433 (for NER), 0.9090 (for POS) on the CoNLL 2003 dataset. The proposed LiteMuL not only outperforms the current state of the art results but also surpasses the results of our proposed on-device task-specific models, with accuracy gains of up to 11% and model-size reduction by 50%-56%. Our model is competitive with other MTL approaches for NER and POS tasks while outshines them with a low memory footprint. We also evaluated our model on custom-curated user conversations and observed impressive results.

Distributed word representations, or word vectors, have recently been applied to many tasks in natural language processing, leading to state-of-the-art performance. A key ingredient to the successful application of these representations is to train them on very large corpora, and use these pre-trained models in downstream tasks. In this paper, we describe how we trained such high quality word representations for 157 languages. We used two sources of data to train these models: the free online encyclopedia Wikipedia and data from the common crawl project. We also introduce three new word analogy datasets to evaluate these word vectors, for French, Hindi and Polish. Finally, we evaluate our pre-trained word vectors on 10 languages for which evaluation datasets exists, showing very strong performance compared to previous models.

As free online encyclopedias with massive volumes of content, Wikipedia and Wikidata are key to many Natural Language Processing (NLP) tasks, such as information retrieval, knowledge base building, machine translation, text classification, and text summarization. In this paper, we introduce WikiDes, a novel dataset to generate short descriptions of Wikipedia articles for the problem of text summarization. The dataset consists of over 80k English samples on 6987 topics. We set up a two-phase summarization method - description generation (Phase I) and candidate ranking (Phase II) - as a strong approach that relies on transfer and contrastive learning. For description generation, T5 and BART show their superiority compared to other small-scale pre-trained models. By applying contrastive learning with the diverse input from beam search, the metric fusion-based ranking models outperform the direct description generation models significantly up to 22 ROUGE in topic-exclusive split and topic-independent split. Furthermore, the outcome descriptions in Phase II are supported by human evaluation in over 45.33% chosen compared to 23.66% in Phase I against the gold descriptions. In the aspect of sentiment analysis, the generated descriptions cannot effectively capture all sentiment polarities from paragraphs while doing this task better from the gold descriptions. The automatic generation of new descriptions reduces the human efforts in creating them and enriches Wikidata-based knowledge graphs. Our paper shows a practical impact on Wikipedia and Wikidata since there are thousands of missing descriptions. Finally, we expect WikiDes to be a useful dataset for related works in capturing salient information from short paragraphs. The curated dataset is publicly available at: https://github.com/declare-lab/WikiDes.

This article introduces byteSteady -- a fast model for classification using byte-level n-gram embeddings. byteSteady assumes that each input comes as a sequence of bytes. A representation vector is produced using the averaged embedding vectors of byte-level n-grams, with a pre-defined set of n. The hashing trick is used to reduce the number of embedding vectors. This input representation vector is then fed into a linear classifier. A straightforward application of byteSteady is text classification. We also apply byteSteady to one type of non-language data -- DNA sequences for gene classification. For both problems we achieved competitive classification results against strong baselines, suggesting that byteSteady can be applied to both language and non-language data. Furthermore, we find that simple compression using Huffman coding does not significantly impact the results, which offers an accuracy-speed trade-off previously unexplored in machine learning.

The profusion of user generated content caused by the rise of social media platforms has enabled a surge in research relating to fields such as information retrieval, recommender systems, data mining and machine learning. However, the lack of comprehensive baseline data sets to allow a thorough evaluative comparison has become an important issue. In this paper we present a large data set of news items from well-known aggregators such as Google News and Yahoo! News, and their respective social feedback on multiple platforms: Facebook, Google+ and LinkedIn. The data collected relates to a period of 8 months, between November 2015 and July 2016, accounting for about 100,000 news items on four different topics: economy, microsoft, obama and palestine. This data set is tailored for evaluative comparisons in predictive analytics tasks, although allowing for tasks in other research areas such as topic detection and tracking, sentiment analysis in short text, first story detection or news recommendation.

Sequential recommendation systems aim to provide personalized recommendations for users based on their interaction history. To achieve this, they often incorporate auxiliary information, such as textual descriptions of items and auxiliary tasks, like predicting user preferences and intent. Despite numerous efforts to enhance these models, they still suffer from limited personalization. To address this issue, we propose a new paradigm, which we term preference discerning. In preference dscerning, we explicitly condition a generative sequential recommendation system on user preferences within its context. To this end, we generate user preferences using Large Language Models (LLMs) based on user reviews and item-specific data. To evaluate preference discerning capabilities of sequential recommendation systems, we introduce a novel benchmark that provides a holistic evaluation across various scenarios, including preference steering and sentiment following. We assess current state-of-the-art methods using our benchmark and show that they struggle to accurately discern user preferences. Therefore, we propose a new method named Mender (Multimodal Preference discerner), which improves upon existing methods and achieves state-of-the-art performance on our benchmark. Our results show that Mender can be effectively guided by human preferences even though they have not been observed during training, paving the way toward more personalized sequential recommendation systems. We will open-source the code and benchmarks upon publication.

The ColBERT model has recently been proposed as an effective BERT based ranker. By adopting a late interaction mechanism, a major advantage of ColBERT is that document representations can be precomputed in advance. However, the big downside of the model is the index size, which scales linearly with the number of tokens in the collection. In this paper, we study various designs for ColBERT models in order to attack this problem. While compression techniques have been explored to reduce the index size, in this paper we study token pruning techniques for ColBERT. We compare simple heuristics, as well as a single layer of attention mechanism to select the tokens to keep at indexing time. Our experiments show that ColBERT indexes can be pruned up to 30\% on the MS MARCO passage collection without a significant drop in performance. Finally, we experiment on MS MARCO documents, which reveal several challenges for such mechanism.

We study the effectiveness of Feature Density (FD) using different linguistically-backed feature preprocessing methods in order to estimate dataset complexity, which in turn is used to comparatively estimate the potential performance of machine learning (ML) classifiers prior to any training. We hypothesise that estimating dataset complexity allows for the reduction of the number of required experiments iterations. This way we can optimize the resource-intensive training of ML models which is becoming a serious issue due to the increases in available dataset sizes and the ever rising popularity of models based on Deep Neural Networks (DNN). The problem of constantly increasing needs for more powerful computational resources is also affecting the environment due to alarmingly-growing amount of CO2 emissions caused by training of large-scale ML models. The research was conducted on multiple datasets, including popular datasets, such as Yelp business review dataset used for training typical sentiment analysis models, as well as more recent datasets trying to tackle the problem of cyberbullying, which, being a serious social problem, is also a much more sophisticated problem form the point of view of linguistic representation. We use cyberbullying datasets collected for multiple languages, namely English, Japanese and Polish. The difference in linguistic complexity of datasets allows us to additionally discuss the efficacy of linguistically-backed word preprocessing.

Large Language Models (LLMs) have demonstrated exceptional capabilities in generalizing to new tasks in a zero-shot or few-shot manner. However, the extent to which LLMs can comprehend user preferences based on their previous behavior remains an emerging and still unclear research question. Traditionally, Collaborative Filtering (CF) has been the most effective method for these tasks, predominantly relying on the extensive volume of rating data. In contrast, LLMs typically demand considerably less data while maintaining an exhaustive world knowledge about each item, such as movies or products. In this paper, we conduct a thorough examination of both CF and LLMs within the classic task of user rating prediction, which involves predicting a user's rating for a candidate item based on their past ratings. We investigate various LLMs in different sizes, ranging from 250M to 540B parameters and evaluate their performance in zero-shot, few-shot, and fine-tuning scenarios. We conduct comprehensive analysis to compare between LLMs and strong CF methods, and find that zero-shot LLMs lag behind traditional recommender models that have the access to user interaction data, indicating the importance of user interaction data. However, through fine-tuning, LLMs achieve comparable or even better performance with only a small fraction of the training data, demonstrating their potential through data efficiency.

BERT, which stands for Bidirectional Encoder Representations from Transformers, is a recently introduced language representation model based upon the transfer learning paradigm. We extend its fine-tuning procedure to address one of its major limitations - applicability to inputs longer than a few hundred words, such as transcripts of human call conversations. Our method is conceptually simple. We segment the input into smaller chunks and feed each of them into the base model. Then, we propagate each output through a single recurrent layer, or another transformer, followed by a softmax activation. We obtain the final classification decision after the last segment has been consumed. We show that both BERT extensions are quick to fine-tune and converge after as little as 1 epoch of training on a small, domain-specific data set. We successfully apply them in three different tasks involving customer call satisfaction prediction and topic classification, and obtain a significant improvement over the baseline models in two of them.

Feeling emotion is a critical characteristic to distinguish people from machines. Among all the multi-modal resources for emotion detection, textual datasets are those containing the least additional information in addition to semantics, and hence are adopted widely for testing the developed systems. However, most of the textual emotional datasets consist of emotion labels of only individual words, sentences or documents, which makes it challenging to discuss the contextual flow of emotions. In this paper, we introduce EmotionLines, the first dataset with emotions labeling on all utterances in each dialogue only based on their textual content. Dialogues in EmotionLines are collected from Friends TV scripts and private Facebook messenger dialogues. Then one of seven emotions, six Ekman's basic emotions plus the neutral emotion, is labeled on each utterance by 5 Amazon MTurkers. A total of 29,245 utterances from 2,000 dialogues are labeled in EmotionLines. We also provide several strong baselines for emotion detection models on EmotionLines in this paper.

Dense retrieval models use bi-encoder network architectures for learning query and document representations. These representations are often in the form of a vector representation and their similarities are often computed using the dot product function. In this paper, we propose a new representation learning framework for dense retrieval. Instead of learning a vector for each query and document, our framework learns a multivariate distribution and uses negative multivariate KL divergence to compute the similarity between distributions. For simplicity and efficiency reasons, we assume that the distributions are multivariate normals and then train large language models to produce mean and variance vectors for these distributions. We provide a theoretical foundation for the proposed framework and show that it can be seamlessly integrated into the existing approximate nearest neighbor algorithms to perform retrieval efficiently. We conduct an extensive suite of experiments on a wide range of datasets, and demonstrate significant improvements compared to competitive dense retrieval models.