Upload modak_qa.csv

modak_qa.csv

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+Question,Answer
+How old do I have to be to join Modak?,You have to be between 13 to 17 years old.
+Why do you need my social security number (SSN)?,"At Modak, keeping you safe is our top priority. If you want us to help you build your credit, we'll need to collect your Social Security Number for identification purposes."
+Why do I need a cellphone to create an account?,"This is because the bank needs to make sure it's really you who's opening the account. If anything looks fishy with your account, they can use your phone number to reach you and check that everything is okay. They may also send you a code to confirm it's you when you log in or make a transaction. All of this helps keep your money safe and secure."
+Can I create a Modak account outside of the US?,"Right now, your US-based secured credit card can be used anywhere in the world where Visa cards are accepted. For example, if you are an American traveling internationally, you can use your Modak card anywhere!"
+What is Modak?,"Modak is a US-based fintech company that offers a Visa secured credit card and a checking account for teens through its relationship with Solid Financial Technologies, and its partner banks, Members FDIC. Through Modak, Teens can start building credit scores, gain financial literacy, and earn cashback at 100,000+ merchant locations across the US. Modak is supported by GGV Capital, Nazca, and 35+ leading investors and entrepreneurs."
+Are there any fees?,"There are no hidden fees associated with Modak. We don't charge for opening a card and most of our services. However, if you need expedited or premium services, our app will show you and ask for your permission before charging the fees. If not, you can use our regular services - which is most of our services - for free!"
+How does Modak keep sensitive personal info safe and secure?,"We have implemented several ways to protect your personal information, including encryption, access controls, data protection policies, and compliance with relevant security and privacy regulations."
+What is the MoCard account for?,"A MoCard is a secured credit card through which you can spend your money, build a credit history, and earn/spend rewards points (Mobucks) for healthy behaviors."
+How do I know Modak is safe?,"Modak's secured credit card is supported by renowned partners in the financial industry, and we adhere to all state and federal finance and banking regulations to ensure the highest standards of security and privacy."
+How can I delete the Modak account?,"To delete your Modak account, open the Modak app on your device, tap on your profile icon, look for the option to 'Delete my account,' and follow the provided steps. Deleting your account is an irreversible action."
+How does Modak make money?,Modak makes revenues from the interchange fees that Visa charges merchants for processing transactions. We also generate revenue from partnerships with brands on merchant offers.