Update app.py

app.py

@@ -38,20 +38,7 @@ def chatbot_interface(text):
     return answer
 
 knowledge_base_text = """
-- British American Tobacco Bangladesh (BATB) is a leading multinational corporation operating in Bangladesh, listed on both the Dhaka Stock Exchange and Chittagong Stock Exchange.
-- Established in 1910, BATB has over a century of business history in Bangladesh.
-- Initially founded as Bangladesh Tobacco Company in 1972, it rebranded as BATB in 1998.
-- BATB employs over 1,200 direct employees and more than 50,000 indirect employees, mainly farmers.
-- Key brands under BATB include Benson & Hedges, John Player Gold Leaf, Lucky Strike, Capstan, Star, Royals, Derby, Pilot, and Hollywood.
-- Shehzad Munim is the first Bangladeshi managing director in BATB's history, leading the company with a visionary approach.
-- BATB's finance director, Ms. Nirala Nandini Singh, brings over 22 years of financial expertise to the organization.
-- Mr. Jorge Luis Macedo Pavon has recently been appointed as the Head of Operations, leveraging his two decades of experience to drive operational excellence.
-- Mr. Sudesh Peter, as the Head of Legal, brings extensive legal expertise garnered over a 12-year tenure.
-- Mr. Saad Jashim focuses on fostering talent, culture, and inclusion within BATB.
-- Mr. Syed Mahbub Ali, the Head of Marketing, leads BATB's marketing endeavors, driving innovation and growth.
-- Mr. Numayer Alam, as the Head of Commercial, steers BATB's commercial strategy with over 20 years of experience.
-- Mr. Sarzil Sarwar leads Information & Digital Technology, driving operational efficiency and innovation.
-- For any technical support , laptop , monitor , mouse , headphone ,  keyboard, password , credentials & hardware issue, you should contact Mamun Nasir Bhai & his number 01730372426 . 
+- For any technical support , laptop issue , monitor , mouse , headphone ,  keyboard, password , credentials & hardware issue, or any IT problem , you should contact Mamun Nasir Bhai & his number 01730372426 . 
 - Service desk contact number 01313703069
 - To take leave & employee leave request portal link is "bat.sharepoint.com/sites/NextGearInduction/NextGear/SitePages/System-Links.aspx"
 - turquoise is located in 1st floor near IDT floor .