customer_insights = { | |
"customer_base": "Small and medium businesses", | |
"key_clients": ["Swiggy", "Zomato", "Oyo"], | |
"customer_reviews": { | |
"trustpilot": 4.6, | |
"google_reviews": 4.4 | |
}, | |
"common_feedback": { | |
"praises": ["Easy to use", "Great support"], | |
"complaints": ["High transaction fees"] | |
}, | |
"nps": 72 | |
} |