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README.md

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+# 🤗 Sorenson Communications AI Lab 🤖
 
-# Sorenson Communications
+## 👋 About Us
 
-## About
+We're a small, yet dedicated team, at the heart of Sorenson Communications. Our mission? Researching the use of new technologies to create tools and features that improve our products, making communication more accessible and inclusive for the deaf and hard-of-hearing communities. We're all about connecting beyond words and breaking down communication barriers.
 
-Sorenson Communications is a leading provider of language services, focusing on serving deaf, hard-of-hearing, oral, late-deafened, and hearing communities. The company combines patented technology with human-centric services to connect signed and spoken languages, thereby ensuring smooth, natural, and seamless communication​`oaicite:{"number":1,"metadata":{"title":"pitchbook.com","url":"https://pitchbook.com/profiles/company/10283-59","text":"Sorenson Communications General Information\n\nDescription\n\nProvider of language services intended to serve deaf, hard-of-hearing, oral, late-deafened and hearing communities. The company combines patented technology with human-centric services to connect signed and spoken languages and offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services and post-production language services, thereby ensuring smooth, natural and seamless communication to peoples","pub_date":null}}`​.
-
-![Sorenson Communications Logo](sorenson-logo.PNG)
-
-## What We Do
-
-Sorenson uses language to support human connections. It provides solutions to make communication accessible and welcoming for all, connecting people across languages—both signed and spoken—and enhancing understanding and clarity with captioning​`oaicite:{"number":2,"metadata":{"title":"sorenson.com","url":"https://sorenson.com/","text":"What We Do\n\nSorenson uses language to support human connections. Through a c ombin ation of patented technology and people-centric services, we provide solutions to make communication accessible and welcoming for all. \n\nWe believe in connecting people across languages—both signed and spoken—and enhancing understanding and clarity with captioning","pub_date":null}}`​. The company's key services include:
-
-- **Video Relay Service (VRS):** Provides interpreted video service options for improving conversations between Deaf and hearing people​`oaicite:{"number":2,"metadata":{"title":"sorenson.com","url":"https://sorenson.com/","text":"Video Relay Service (VRS)\n\nSorenson gives you many interpreted video service options for improving conversations between Deaf and hearing people.\n\nChoose from our beloved Lumina video phone, mobile apps for Android and iOS, apps for PC and Mac, and now, integrated interpreting within your virtual meetings with Sorenson for Zoom VRS","pub_date":null}}`​.
-- **Call Captioning:** Offers call captioning services for home phone or mobile devices for those with qualified hearing loss, ensuring clear, accurate, instant captions of conversations and voicemail​`oaicite:{"number":2,"metadata":{"title":"sorenson.com","url":"https://sorenson.com/","text":"Call Captioning \n\nTake control of your phone calls again with call captioning services for your home phone or mobile devices.\n\nIf you have qualified hearing loss, you can use CaptionCall and Olelo for clear, accurate, instant captions of your conversations and voicemail","pub_date":null}}`​.
-- **Business Solutions:** Provides flexible ASL interpreting options, CART captioning, and closed captioning services, helping organizations connect across their premises​`oaicite:{"number":2,"metadata":{"title":"sorenson.com","url":"https://sorenson.com/","text":"Business Solution \n\nYour desire to be inclusive and accessible is the inspiration for Sorenson’s business solutions. From flexible ASL interpreting options to CART captioning and closed captioning services, we help you connect across your organization","pub_date":null}}`​.
-- **Video Remote Interpreting (VRI):** Assists organizations with meetings and events over video, providing the ideal combination of convenience and specialized subject matter knowledge to improve communication and access​`oaicite:{"number":2,"metadata":{"title":"sorenson.com","url":"https://sorenson.com/","text":"Video Remote Interpreting (VRI)\n\nSorenson’s sign language interpreters assist your organization with meetings and events over video. Our VRI services provide the ideal combination of convenience and specialized subject matter knowledge to improve communication and access from the work-from-home team to the boardroom executives","pub_date":null}}`​.
-- **On-Site Interpreting:** Offers the richest interpreting experience between Deaf and hearing colleagues and business associates, ensuring fluid interaction, full context, and communication without delay​`oaicite:{"number":2,"metadata":{"title":"sorenson.com","url":"https://sorenson.com/","text":"On-Site Interpreting \n\nFor fluid interaction, full context, and communication without delay, Sorenson’s on-site interpreting can provide your entire organization the richest interpreting experience between Deaf and hearing colleagues and business associates","pub_date":null}}`​.
-- **CART Captioning:** Helps organizations connect with a broader audience with live captioning services​`oaicite:{"number":2,"metadata":{"title":"sorenson.com","url":"https://sorenson.com/","text":"CART Captioning \n\nYour organization will be able to connect with a broader audience when you choose Sorenson’s live captioning services","pub_date":null}}`​.
-
-## AI Lab at Sorenson
-
-While specific details about the AI Lab at Sorenson Communications are not readily available, it can be inferred from the company's recent patent activity that the lab focuses on Speech recognition and natural language processing projects. Some of the company's patents include transcription presentation and communication, methods and systems for translating sign language content into word content and vice versa, and performing artificial intelligence sign language translation services in a video relay service environment​`oaicite:{"number":1,"metadata":{"title":"pitchbook.com","url":"https://pitchbook.com/profiles/company/10283-59","text":"Sorenson Communications Recent Patent Activity\n\nPublication ID Patent Title Status First Filing Date Technology (CPC) Citations  \nUS-20230141096-A1 Transcription presentation Pending 11-Nov-2021 000000000  \nUS-20230122555-A1 Transcription communication Pending 18-Oct-2021 00000000000  \nUS-20220327309-A1 Methods, systems, and machine-readable media for translating sign language content into word content and vice versa Pending 09-Apr-2021 0000000000  \nUS-20220279874-A1 Facemask with automated voice display Pending 03-Mar-2021 000000000  \nUS-20220139417-A1 Performing artificial intelligence sign language translation services in a video relay service environment Pending 30-Oct-2020 H04N7/15 0","pub_date":null}}`​. The AI Lab's research and development are likely centered around the application of new technologies to help users 'connect beyond words'.
-
-## Contact Us
-
-[Website](www.sorenson.com) | [LinkedIn](linkedin_link) | [Twitter](twitter_link)
+## 🚀 What We Do
 
+- **🔍 Speech Recognition:** We're pushing the boundaries of speech recognition technology. Our goal is to leverage this technology to enhance the clarity and accessibility of our call captioning services and video relay services, ultimately making communication easier and more convenient for everyone.
+  
+- **📚 Natural Language Processing:** Our passion lies in understanding and generating human language. We're constantly finding ways to use NLP to improve the quality and usefulness of our services, creating products that are not only smart but also deeply intuitive and user-friendly.
+  
+- **🎛️ Machine Learning:** We use the power of machine learning to improve our speech and language models, making our services more accurate and reliable. Our aim is to ensure that our tools and features are always learning and evolving, just like us.