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---
sidebar_position: 7
slug: /message_component
---
# Message component
A component that sends out a static message.
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A **Message** component sends out a static message. If multiple messages are supplied, it randomly selects one to send.
## Configurations
### Messages
The message to send out.
Click **+ Add message** to add message options. When multiple messages are supplied, the **Message** component randomly selects one to send.
## Examples
Explore our customer service agent template, where the **Message** component (component ID: **What else?**) randomly sends out a message to the user interface if the user inputs is related to personal contact information:
1. Click the **Agent** tab at the top center of the page to access the **Agent** page.
2. Click **+ Create agent** on the top right of the page to open the **agent template** page.
3. On the **agent template** page, hover over the **Customer service** card and click **Use this template**.
4. Name your new agent and click **OK** to enter the workflow editor.
5. Click on the **Message** component to display its **Configuration** window. |