saritha5 commited on
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5f18f6e
1 Parent(s): 8a873e3

Update app.py

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Files changed (1) hide show
  1. app.py +9 -2
app.py CHANGED
@@ -49,11 +49,18 @@ def classify_compliant(text):
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  title="Customer Complaints Categorization"
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  description = """This application uses fine-tune BERT to perform Customer Complaints Categorization.BERT models are usually pretrained on a large corpus of text and then fine tuned for specific tasks.
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  Effectively handling customer complaints provides an opportunity for the service provider to resolve the customer’s problems on time and thus reduce dissatisfaction levels.
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- Write a complaint on an insurance product or service and see how the machine learning model is able to Categorisation your Complaint"""
 
 
 
 
 
 
 
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  article = """
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  - Click submit button to test Consumer Complaint Segmentation
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  - Click the clear button to refresh the text
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- - This application has a linked model https://huggingface.co/ThirdEyeData/Consumer-Complaint-Categorization
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  """
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  demo = gr.Interface(classify_compliant,
 
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  title="Customer Complaints Categorization"
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  description = """This application uses fine-tune BERT to perform Customer Complaints Categorization.BERT models are usually pretrained on a large corpus of text and then fine tuned for specific tasks.
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  Effectively handling customer complaints provides an opportunity for the service provider to resolve the customer’s problems on time and thus reduce dissatisfaction levels.
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+ Write a complaint on an insurance product or service and see how the machine learning model is able to Categorisation your Complaint.
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+ The Complaints Type are:
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+ -Debt Collection
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+ -False Claim or Statement
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+ -Legal Issue
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+ -Improper contact or sharing of info
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+ -Follow Up Issue
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+ """
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  article = """
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  - Click submit button to test Consumer Complaint Segmentation
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  - Click the clear button to refresh the text
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+ - This application has a linked model https://huggingface.co/ThirdEyeData/Consumer-Complaint-Categorization
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  """
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  demo = gr.Interface(classify_compliant,