from transformers import AutoModelForSequenceClassification from transformers import AutoTokenizer, AutoConfig import numpy as np from scipy.special import softmax import gradio as gr # Preprocess text (username and link placeholders) def preprocess(text): new_text = [] for t in text.split(" "): t = '@user' if t.startswith('@') and len(t) > 1 else t t = 'http' if t.startswith('http') else t new_text.append(t) return " ".join(new_text) # load model MODEL = f"ThirdEyeData/Consumer-Complaint-Segmentation" model = AutoModelForSequenceClassification.from_pretrained(MODEL) #model.save_pretrained(MODEL) tokenizer = AutoTokenizer.from_pretrained(MODEL) config = AutoConfig.from_pretrained(MODEL) # create classifier function def classify_compliant(text): text = preprocess(text) encoded_input = tokenizer(text, return_tensors='pt') output = model(**encoded_input) scores = output[0][0].detach().numpy() scores = softmax(scores) # Print labels and scores probs = {} ranking = np.argsort(scores) ranking = ranking[::-1] for i in range(len(scores)): l = config.id2label[ranking[0]] #s = scores[ranking[i]] #probs[l] = np.round(float(s), 4) return l #build the Gradio app #Instructuction = "Write an imaginary review about a product or service you might be interested in." title="Consumer Complaint Segmentation" description = """Write a complaint insurance product or service,\ see how the machine learning model is able to predict your Complaint type""" article = """ - Click submit button to test Consumer Complaint Segmentation - Click clear button to refresh text """ gr.Interface(classify_compliant, 'text', 'label', title = title, description = description, #Instruction = Instructuction, article = article, allow_flagging = "never", live = False, examples=["""old account made attempt contact collection agency work payment plan n accept since received numerous call become uncomfortable distracting taking called work.""", """I have tried to pay whatever I could over the years on my student loan. I have an overwhelming amount of debt not to mention my daily necessities. I ca n't exactly come up with any substantial sum of money right now. I have already paid 75 % of the loan too, which is really frustrating that I am still getting harassed..""", """I was erroneously reported to all three major credit Bureaus by XXXX for a professional fee I paid for {$220.00} on XX/XX/2015. I have the cancelled check. This check cleared the bank on XX/XX/2015. I received no notice of this referral to a collection agency and discovered this gross, negligent error after I was denied for a refinance on our home. To add insult to injury, I am now receiving menacing, harassing phone calls from collection agency Grant & Weber XXXX ext XXXX. I would like financial compensation for {$1000.00} for each agency to which info was reported and the reports corrected and verification that corrections were made sent to me in writing. and the account I was treated at XXXX in the XXXX The telephone number of the billing service who did this is XXXX \nThank you in advance for your time and consideration""" ] ).launch()