| 员工,组别,平均通话时长,话务量,平均等待时间,工时利用率 | |
| 1,乙,22.08,60,109.14,75% | |
| 2,乙,24.59,126,39.53,57% | |
| 3,乙,12.0,141,45.65,72% | |
| 4,甲,17.82,504,0.66,105% | |
| 5,甲,16.95,394,106.61,129% | |
| 6,丙,23.55,228,12.13,96% | |
| 7,甲,21.35,53,24.68,37% | |
| 8,乙,18.89,309,11.65,70% | |
| 9,甲,22.05,349,17.11,88% | |
| 10,丙,10.0,45,77.1,54% | |
| 11,丙,44.27,38,69.13,62% | |
| 12,乙,9.55,482,103.73,93% | |
| 13,甲,15.79,269,83.66,76% | |
| 14,丙,27.89,172,23.67,81% | |
| 15,甲,32.76,78,41.09,91% | |
| 16,甲,20.79,290,38.82,91% | |
| 17,乙,6.6,459,76.78,84% | |
| 18,乙,70.01,898,3.07,766% | |
| 19,甲,10.0,814,143.95,128% | |
| 20,甲,25.91,327,35.12,95% | |
| 21,丙,14.75,358,11.46,78% | |
| 22,甲,20.33,245,18.23,89% | |
| 23,丙,3.2,239,157.58,70% | |
| 24,甲,16.73,349,10.38,73% | |
| 25,甲,13.23,143,130.79,87% | |
| 26,甲,15.32,234,54.51,75% | |
| 27,乙,16.98,388,26.27,81% | |
| 28,乙,25.61,276,40.89,82% | |
| 29,丙,26.68,188,26.67,84% | |
| 30,丙,28.52,166,46.63,150% | |
| 31,甲,23.29,274,10.49,81% | |
| 32,丙,24.29,308,103.67,146% | |
| 33,甲,20.46,305,60.78,86% | |
| 34,丙,28.98,184,32.7,78% | |
| 35,乙,27.07,248,23.51,86% | |
| 36,甲,20.23,131,139.91,98% | |
| 37,乙,15.6,370,3.4,78% | |
| 38,乙,24.58,332,3.18,144% | |
| 39,丙,14.24,605,2.69,87% | |
| 40,乙,16.95,316,65.29,98% | |
| 41,丙,25.83,301,22.51,94% | |
| 42,丙,15.96,35,68.07,50% | |
| 43,乙,13.03,33,51.33,44% | |
| 44,丙,21.02,594,2.7,135% | |
| 45,甲,28.45,379,102.45,144% | |
| 46,丙,2.92,188,127.77,79% | |
| 47,乙,12.95,314,45.43,76% | |
| 48,甲,5.68,21,77.11,60% | |
| 49,甲,4.65,10,142.83,85% | |
| 50,甲,18.18,445,5.6,83% | |
| 51,丙,21.99,137,66.46,73% | |
| 52,甲,18.72,340,2.72,95% | |
| 53,丙,17.53,108,7.4,78% | |
| 54,丙,16.22,552,3.93,97% | |
| 55,乙,16.31,40,14.46,17% | |
| 56,甲,18.53,360,51.85,95% | |
| 57,乙,12.21,445,2.89,96% | |
| 58,丙,17.48,508,0.04,103% | |
| 59,丙,6.68,111,117.19,77% | |
| 60,丙,16.05,435,3.04,93% | |
| 61,乙,23.31,456,4.26,96% | |
| 62,丙,87.77,115,5.35,107% | |
| 63,甲,30.08,251,0.11,143% | |
| 64,乙,17.13,322,49.31,87% | |
| 65,甲,22.55,322,8.95,81% | |
| 66,乙,29.08,145,23.05,75% | |
| 67,甲,91.11,130,10.04,123% | |
| 68,甲,17.7,524,3.74,89% | |
| 69,甲,24.58,258,19.14,82% | |
| 70,丙,21.94,313,16.58,88% | |
| 71,乙,21.9,172,47.2,82% | |
| 72,甲,6.19,98,95.91,71% | |
| 73,丙,10.8,173,73.72,74% | |
| 74,甲,5.04,323,121.82,79% | |
| 75,甲,17.42,580,2.34,101% | |
| 76,乙,21.18,205,41.75,80% | |
| 77,丙,12.34,494,4.77,69% | |
| 78,丙,18.8,115,1.15,75% | |
| 79,丙,12.38,36,66.28,49% | |
| 80,乙,16.85,387,15.63,78% | |
| 81,乙,18.86,188,6.97,79% | |
| 82,甲,16.23,263,58.58,70% | |
| 83,乙,11.3,40,0.0,6% | |
| 84,丙,18.6,198,41.03,82% | |
| 85,丙,21.75,224,12.23,69% | |
| 86,乙,14.09,593,4.66,84% | |
| 87,甲,12.07,109,83.17,74% | |
| 88,丙,3.6,58,125.58,77% | |
| 89,甲,19.7,477,41.59,100% | |
| 90,丙,19.98,320,13.97,73% | |
| 91,丙,24.65,283,18.44,81% | |
| 92,甲,27.69,157,82.63,91% | |
| 93,甲,22.84,84,153.37,64% | |
| 94,丙,15.37,30,33.95,57% | |
| 95,甲,30.75,109,2.53,57% | |
| 96,乙,18.38,275,55.57,79% | |
| 97,甲,18.1,373,67.18,110% | |
| 98,丙,17.52,343,10.9,70% | |
| 99,丙,19.06,355,94.92,126% | |
| 100,丙,26.87,312,4.31,83% | |
| 101,乙,2.71,87,118.05,66% | |
| 102,乙,18.96,18,0.8,4% | |
| 103,乙,16.51,574,3.75,101% | |
| 104,甲,19.04,387,1.04,102% | |
| 105,甲,19.05,346,28.32,82% | |
| 106,丙,11.0,478,1.93,86% | |
| 107,丙,8.11,281,26.4,38% | |
| 108,乙,24.39,280,34.6,81% | |
| 109,甲,37.29,211,24.79,87% | |
| 110,乙,12.34,50,0.04,81% | |
| 111,乙,22.27,227,58.91,133% | |
| 112,乙,14.5,374,17.41,66% | |
| 113,甲,17.82,406,27.11,107% | |
| 114,乙,13.71,66,5.19,10% | |
| 115,丙,19.38,37,65.41,56% | |
| 116,甲,3.13,251,117.86,78% | |
| 117,丙,15.32,122,98.46,78% | |
| 118,甲,22.34,232,9.15,67% | |
| 119,丙,17.42,400,16.82,79% | |
| 120,甲,18.42,18,1.44,3% | |
| 121,丙,28.16,197,29.18,76% | |
| 122,乙,20.67,384,3.54,124% | |
| 123,乙,7.12,379,100.1,82% | |
| 124,丙,21.84,361,3.25,73% | |
| 125,丙,9.97,10,84.59,85% | |
| 126,丙,20.41,158,79.89,76% | |
| 127,丙,25.0,246,11.21,67% | |
| 128,丙,16.55,202,60.2,91% | |
| 129,乙,18.76,452,1.41,117% | |
| 130,丙,17.47,314,0.12,110% | |
| 131,丙,15.63,51,13.85,70% | |
| 132,甲,62.78,335,65.86,262% | |
| 133,乙,21.59,223,86.08,116% | |
| 134,甲,2.25,233,86.8,76% | |
| 135,甲,19.72,229,86.59,91% | |
| 136,甲,24.21,324,33.54,105% | |
| 137,乙,14.0,335,66.23,85% | |
| 138,丙,19.71,139,28.28,80% | |
| 139,乙,22.08,195,9.73,65% | |
| 140,丙,24.19,389,0.36,120% | |
| 141,甲,3.58,51,134.34,75% | |
| 142,丙,13.81,499,2.88,96% | |
| 143,丙,11.34,352,77.42,86% | |
| 144,丙,23.03,297,61.17,94% | |
| 145,甲,15.22,595,6.47,84% | |
| 146,丙,24.76,206,8.7,75% | |
| 147,甲,2.6,194,144.26,81% | |
| 148,丙,21.66,326,20.6,84% | |
| 149,丙,12.08,479,105.67,92% | |
| 150,甲,17.05,53,59.59,46% | |
| 151,乙,20.21,423,31.86,98% | |
| 152,丙,5.07,86,104.74,75% | |
| 153,乙,15.2,648,3.1,97% | |
| 154,丙,11.63,55,72.1,46% | |
| 155,乙,28.5,46,0.68,73% | |
| 156,乙,17.85,29,1.41,6% | |
| 157,乙,24.62,293,89.46,138% | |
| 158,甲,24.96,204,3.55,82% | |
| 159,甲,10.95,951,2.89,105% | |
| 160,丙,3.32,426,138.99,80% | |
| 161,丙,7.45,502,95.35,98% | |
| 162,甲,14.5,323,71.55,84% | |
| 163,甲,18.99,301,85.58,116% | |
| 164,甲,16.49,307,48.6,78% | |
| 165,乙,15.95,281,44.09,67% | |
| 166,甲,26.22,439,38.11,110% | |
| 167,丙,17.18,119,30.92,42% | |
| 168,丙,11.75,171,91.64,77% | |
| 169,丙,16.79,374,18.87,80% | |
| 170,乙,17.49,286,34.68,83% | |
| 171,甲,20.15,343,15.98,78% | |
| 172,丙,23.81,262,8.17,79% | |
| 173,乙,27.47,230,7.05,77% | |
| 174,乙,17.01,208,47.66,83% | |
| 175,丙,20.8,390,22.55,114% | |
| 176,丙,19.15,278,50.95,76% | |
| 177,甲,16.76,271,56.42,75% | |
| 178,甲,33.28,228,4.95,76% | |
| 179,甲,24.57,427,62.71,114% | |
| 180,丙,19.76,124,96.75,87% | |
| 181,丙,2.85,36,158.6,83% | |
| 182,甲,20.81,277,137.43,99% | |
| 183,乙,16.07,312,111.49,96% | |
| 184,丙,28.08,679,2.89,227% | |
| 185,丙,14.78,488,3.89,79% | |
| 186,丙,10.75,398,70.31,85% | |
| 187,乙,16.25,385,10.97,84% | |
| 188,甲,14.9,345,73.56,100% | |
| 189,甲,27.54,309,37.5,105% | |
| 190,丙,16.72,139,18.38,83% | |
| 191,丙,28.82,172,46.19,81% | |
| 192,乙,13.34,300,68.01,83% | |
| 193,乙,9.98,401,68.94,82% | |
| 194,乙,24.61,122,175.58,84% | |
| 195,乙,4.34,357,103.76,76% | |
| 196,乙,18.02,223,69.09,83% | |
| 197,丙,32.28,53,67.35,59% | |
| 198,甲,24.91,276,79.53,145% | |
| 199,乙,18.57,201,41.61,78% | |
| 200,丙,30.17,46,59.18,47% | |