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Upload 模拟数据.csv

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1
- 员工,组别,平均通话时长,话务量,平均等待时间,工时利用率,,,,
2
- 1,乙,22.08,60,109.14,75%,,,,
3
- 2,乙,24.59,126,39.53,57%,,,,
4
- 3,乙,12,141,45.65,72%,,,,
5
- 4,甲,17.82,504,0.66,105%,,,,
6
- 5,甲,16.95,394,106.61,129%,,,,
7
- 6,丙,23.55,228,12.13,96%,,,,
8
- 7,甲,21.35,53,24.68,37%,,,,
9
- 8,乙,18.89,309,11.65,70%,,,,
10
- 9,甲,22.05,349,17.11,88%,,,,
11
- 10,丙,10,45,77.1,54%,,,,
12
- 11,丙,44.27,38,69.13,62%,,,,
13
- 12,乙,9.55,482,103.73,93%,,,,
14
- 13,甲,15.79,269,83.66,76%,,,,
15
- 14,丙,27.89,172,23.67,81%,,,,
16
- 15,甲,32.76,78,41.09,91%,,,,
17
- 16,甲,20.79,290,38.82,91%,,,,
18
- 17,乙,6.6,459,76.78,84%,,,,
19
- 18,乙,70.01,898,3.07,766%,,,,
20
- 19,甲,10,814,143.95,128%,,,,
21
- 20,甲,25.91,327,35.12,95%,,,,
22
- 21,丙,14.75,358,11.46,78%,,,,
23
- 22,甲,20.33,245,18.23,89%,,,,
24
- 23,丙,3.2,239,157.58,70%,,,,
25
- 24,甲,16.73,349,10.38,73%,,,,
26
- 25,甲,13.23,143,130.79,87%,,,,
27
- 26,甲,15.32,234,54.51,75%,,,,
28
- 27,乙,16.98,388,26.27,81%,,,,
29
- 28,乙,25.61,276,40.89,82%,,,,
30
- 29,丙,26.68,188,26.67,84%,,,,
31
- 30,丙,28.52,166,46.63,150%,,,,
32
- 31,甲,23.29,274,10.49,81%,,,,
33
- 32,丙,24.29,308,103.67,146%,,,,
34
- 33,甲,20.46,305,60.78,86%,,,,
35
- 34,丙,28.98,184,32.7,78%,,,,
36
- 35,乙,27.07,248,23.51,86%,,,,
37
- 36,甲,20.23,131,139.91,98%,,,,
38
- 37,乙,15.6,370,3.4,78%,,,,
39
- 38,乙,24.58,332,3.18,144%,,,,
40
- 39,丙,14.24,605,2.69,87%,,,,
41
- 40,乙,16.95,316,65.29,98%,,,,
42
- 41,丙,25.83,301,22.51,94%,,,,
43
- 42,丙,15.96,35,68.07,50%,,,,
44
- 43,乙,13.03,33,51.33,44%,,,,
45
- 44,丙,21.02,594,2.7,135%,,,,
46
- 45,甲,28.45,379,102.45,144%,,,,
47
- 46,丙,2.92,188,127.77,79%,,,,
48
- 47,乙,12.95,314,45.43,76%,,,,
49
- 48,甲,5.68,21,77.11,60%,,,,
50
- 49,甲,4.65,10,142.83,85%,,,,
51
- 50,甲,18.18,445,5.6,83%,,,,
52
- 51,丙,21.99,137,66.46,73%,,,,
53
- 52,甲,18.72,340,2.72,95%,,,,
54
- 53,丙,17.53,108,7.4,78%,,,,
55
- 54,丙,16.22,552,3.93,97%,,,,
56
- 55,乙,16.31,40,14.46,17%,,,,
57
- 56,甲,18.53,360,51.85,95%,,,,
58
- 57,乙,12.21,445,2.89,96%,,,,
59
- 58,丙,17.48,508,0.04,103%,,,,
60
- 59,丙,6.68,111,117.19,77%,,,,
61
- 60,丙,16.05,435,3.04,93%,,,,
62
- 61,乙,23.31,456,4.26,96%,,,,
63
- 62,丙,87.77,115,5.35,107%,,,,
64
- 63,甲,30.08,251,0.11,143%,,,,
65
- 64,乙,17.13,322,49.31,87%,,,,
66
- 65,甲,22.55,322,8.95,81%,,,,
67
- 66,乙,29.08,145,23.05,75%,,,,
68
- 67,甲,91.11,130,10.04,123%,,,,
69
- 68,甲,17.7,524,3.74,89%,,,,
70
- 69,甲,24.58,258,19.14,82%,,,,
71
- 70,丙,21.94,313,16.58,88%,,,,
72
- 71,乙,21.9,172,47.2,82%,,,,
73
- 72,甲,6.19,98,95.91,71%,,,,
74
- 73,丙,10.8,173,73.72,74%,,,,
75
- 74,甲,5.04,323,121.82,79%,,,,
76
- 75,甲,17.42,580,2.34,101%,,,,
77
- 76,乙,21.18,205,41.75,80%,,,,
78
- 77,丙,12.34,494,4.77,69%,,,,
79
- 78,丙,18.8,115,1.15,75%,,,,
80
- 79,丙,12.38,36,66.28,49%,,,,
81
- 80,乙,16.85,387,15.63,78%,,,,
82
- 81,乙,18.86,188,6.97,79%,,,,
83
- 82,甲,16.23,263,58.58,70%,,,,
84
- 83,乙,11.3,40,0,6%,,,,
85
- 84,丙,18.6,198,41.03,82%,,,,
86
- 85,丙,21.75,224,12.23,69%,,,,
87
- 86,乙,14.09,593,4.66,84%,,,,
88
- 87,甲,12.07,109,83.17,74%,,,,
89
- 88,丙,3.6,58,125.58,77%,,,,
90
- 89,甲,19.7,477,41.59,100%,,,,
91
- 90,丙,19.98,320,13.97,73%,,,,
92
- 91,丙,24.65,283,18.44,81%,,,,
93
- 92,甲,27.69,157,82.63,91%,,,,
94
- 93,甲,22.84,84,153.37,64%,,,,
95
- 94,丙,15.37,30,33.95,57%,,,,
96
- 95,甲,30.75,109,2.53,57%,,,,
97
- 96,乙,18.38,275,55.57,79%,,,,
98
- 97,甲,18.1,373,67.18,110%,,,,
99
- 98,丙,17.52,343,10.9,70%,,,,
100
- 99,丙,19.06,355,94.92,126%,,,,
101
- 100,丙,26.87,312,4.31,83%,,,,
102
- 101,乙,2.71,87,118.05,66%,,,,
103
- 102,乙,18.96,18,0.8,4%,,,,
104
- 103,乙,16.51,574,3.75,101%,,,,
105
- 104,甲,19.04,387,1.04,102%,,,,
106
- 105,甲,19.05,346,28.32,82%,,,,
107
- 106,丙,11,478,1.93,86%,,,,
108
- 107,丙,8.11,281,26.4,38%,,,,
109
- 108,乙,24.39,280,34.6,81%,,,,
110
- 109,甲,37.29,211,24.79,87%,,,,
111
- 110,乙,12.34,50,0.04,81%,,,,
112
- 111,乙,22.27,227,58.91,133%,,,,
113
- 112,乙,14.5,374,17.41,66%,,,,
114
- 113,甲,17.82,406,27.11,107%,,,,
115
- 114,乙,13.71,66,5.19,10%,,,,
116
- 115,丙,19.38,37,65.41,56%,,,,
117
- 116,甲,3.13,251,117.86,78%,,,,
118
- 117,丙,15.32,122,98.46,78%,,,,
119
- 118,甲,22.34,232,9.15,67%,,,,
120
- 119,丙,17.42,400,16.82,79%,,,,
121
- 120,甲,18.42,18,1.44,3%,,,,
122
- 121,丙,28.16,197,29.18,76%,,,,
123
- 122,乙,20.67,384,3.54,124%,,,,
124
- 123,乙,7.12,379,100.1,82%,,,,
125
- 124,丙,21.84,361,3.25,73%,,,,
126
- 125,丙,9.97,10,84.59,85%,,,,
127
- 126,丙,20.41,158,79.89,76%,,,,
128
- 127,丙,25,246,11.21,67%,,,,
129
- 128,丙,16.55,202,60.2,91%,,,,
130
- 129,乙,18.76,452,1.41,117%,,,,
131
- 130,丙,17.47,314,0.12,110%,,,,
132
- 131,丙,15.63,51,13.85,70%,,,,
133
- 132,甲,62.78,335,65.86,262%,,,,
134
- 133,乙,21.59,223,86.08,116%,,,,
135
- 134,甲,2.25,233,86.8,76%,,,,
136
- 135,甲,19.72,229,86.59,91%,,,,
137
- 136,甲,24.21,324,33.54,105%,,,,
138
- 137,乙,14,335,66.23,85%,,,,
139
- 138,丙,19.71,139,28.28,80%,,,,
140
- 139,乙,22.08,195,9.73,65%,,,,
141
- 140,丙,24.19,389,0.36,120%,,,,
142
- 141,甲,3.58,51,134.34,75%,,,,
143
- 142,丙,13.81,499,2.88,96%,,,,
144
- 143,丙,11.34,352,77.42,86%,,,,
145
- 144,丙,23.03,297,61.17,94%,,,,
146
- 145,甲,15.22,595,6.47,84%,,,,
147
- 146,丙,24.76,206,8.7,75%,,,,
148
- 147,甲,2.6,194,144.26,81%,,,,
149
- 148,丙,21.66,326,20.6,84%,,,,
150
- 149,丙,12.08,479,105.67,92%,,,,
151
- 150,甲,17.05,53,59.59,46%,,,,
152
- 151,乙,20.21,423,31.86,98%,,,,
153
- 152,丙,5.07,86,104.74,75%,,,,
154
- 153,乙,15.2,648,3.1,97%,,,,
155
- 154,丙,11.63,55,72.1,46%,,4,,
156
- 155,乙,28.5,46,0.68,73%,,6,,
157
- 156,乙,17.85,29,1.41,6%,,7,,
158
- 157,乙,24.62,293,89.46,138%,,8,,
159
- 158,甲,24.96,204,3.55,82%,,9,,
160
- 159,��,10.95,951,2.89,105%,,23,,
161
- 160,丙,3.32,426,138.99,80%,,,,
162
- 161,丙,7.45,502,95.35,98%,,,,
163
- 162,甲,14.5,323,71.55,84%,,,,
164
- 163,甲,18.99,301,85.58,116%,,,,
165
- 164,甲,16.49,307,48.6,78%,,,,
166
- 165,乙,15.95,281,44.09,67%,,,,
167
- 166,甲,26.22,439,38.11,110%,,,,
168
- 167,丙,17.18,119,30.92,42%,,,,
169
- 168,丙,11.75,171,91.64,77%,,,,
170
- 169,丙,16.79,374,18.87,80%,,,,
171
- 170,乙,17.49,286,34.68,83%,,,,
172
- 171,甲,20.15,343,15.98,78%,,,,
173
- 172,丙,23.81,262,8.17,79%,,,,
174
- 173,乙,27.47,230,7.05,77%,,,,
175
- 174,乙,17.01,208,47.66,83%,,,,
176
- 175,丙,20.8,390,22.55,114%,,,,
177
- 176,丙,19.15,278,50.95,76%,,,,
178
- 177,甲,16.76,271,56.42,75%,,,,
179
- 178,甲,33.28,228,4.95,76%,,,,
180
- 179,甲,24.57,427,62.71,114%,,,,
181
- 180,丙,19.76,124,96.75,87%,,,,
182
- 181,丙,2.85,36,158.6,83%,,,,
183
- 182,甲,20.81,277,137.43,99%,,,,
184
- 183,乙,16.07,312,111.49,96%,,,,
185
- 184,丙,28.08,679,2.89,227%,,,,
186
- 185,丙,14.78,488,3.89,79%,,,,
187
- 186,丙,10.75,398,70.31,85%,,,,
188
- 187,乙,16.25,385,10.97,84%,,,,
189
- 188,甲,14.9,345,73.56,100%,,,,
190
- 189,甲,27.54,309,37.5,105%,,,,
191
- 190,丙,16.72,139,18.38,83%,,,,
192
- 191,丙,28.82,172,46.19,81%,,,,
193
- 192,乙,13.34,300,68.01,83%,,,,
194
- 193,乙,9.98,401,68.94,82%,,,,
195
- 194,乙,24.61,122,175.58,84%,,,,
196
- 195,乙,4.34,357,103.76,76%,,,,
197
- 196,乙,18.02,223,69.09,83%,,,,
198
- 197,丙,32.28,53,67.35,59%,,,,
199
- 198,甲,24.91,276,79.53,145%,,,,
200
- 199,乙,18.57,201,41.61,78%,,,,
201
- 200,丙,30.17,46,59.18,47%,,,,
 
1
+ 员工,组别,平均通话时长,话务量,平均等待时间,工时利用率
2
+ 1,乙,22.08,60,109.14,75%
3
+ 2,乙,24.59,126,39.53,57%
4
+ 3,乙,12,141,45.65,72%
5
+ 4,甲,17.82,504,0.66,105%
6
+ 5,甲,16.95,394,106.61,129%
7
+ 6,丙,23.55,228,12.13,96%
8
+ 7,甲,21.35,53,24.68,37%
9
+ 8,乙,18.89,309,11.65,70%
10
+ 9,甲,22.05,349,17.11,88%
11
+ 10,丙,10,45,77.1,54%
12
+ 11,丙,44.27,38,69.13,62%
13
+ 12,乙,9.55,482,103.73,93%
14
+ 13,甲,15.79,269,83.66,76%
15
+ 14,丙,27.89,172,23.67,81%
16
+ 15,甲,32.76,78,41.09,91%
17
+ 16,甲,20.79,290,38.82,91%
18
+ 17,乙,6.6,459,76.78,84%
19
+ 18,乙,70.01,898,3.07,766%
20
+ 19,甲,10,814,143.95,128%
21
+ 20,甲,25.91,327,35.12,95%
22
+ 21,丙,14.75,358,11.46,78%
23
+ 22,甲,20.33,245,18.23,89%
24
+ 23,丙,3.2,239,157.58,70%
25
+ 24,甲,16.73,349,10.38,73%
26
+ 25,甲,13.23,143,130.79,87%
27
+ 26,甲,15.32,234,54.51,75%
28
+ 27,乙,16.98,388,26.27,81%
29
+ 28,乙,25.61,276,40.89,82%
30
+ 29,丙,26.68,188,26.67,84%
31
+ 30,丙,28.52,166,46.63,150%
32
+ 31,甲,23.29,274,10.49,81%
33
+ 32,丙,24.29,308,103.67,146%
34
+ 33,甲,20.46,305,60.78,86%
35
+ 34,丙,28.98,184,32.7,78%
36
+ 35,乙,27.07,248,23.51,86%
37
+ 36,甲,20.23,131,139.91,98%
38
+ 37,乙,15.6,370,3.4,78%
39
+ 38,乙,24.58,332,3.18,144%
40
+ 39,丙,14.24,605,2.69,87%
41
+ 40,乙,16.95,316,65.29,98%
42
+ 41,丙,25.83,301,22.51,94%
43
+ 42,丙,15.96,35,68.07,50%
44
+ 43,乙,13.03,33,51.33,44%
45
+ 44,丙,21.02,594,2.7,135%
46
+ 45,甲,28.45,379,102.45,144%
47
+ 46,丙,2.92,188,127.77,79%
48
+ 47,乙,12.95,314,45.43,76%
49
+ 48,甲,5.68,21,77.11,60%
50
+ 49,甲,4.65,10,142.83,85%
51
+ 50,甲,18.18,445,5.6,83%
52
+ 51,丙,21.99,137,66.46,73%
53
+ 52,甲,18.72,340,2.72,95%
54
+ 53,丙,17.53,108,7.4,78%
55
+ 54,丙,16.22,552,3.93,97%
56
+ 55,乙,16.31,40,14.46,17%
57
+ 56,甲,18.53,360,51.85,95%
58
+ 57,乙,12.21,445,2.89,96%
59
+ 58,丙,17.48,508,0.04,103%
60
+ 59,丙,6.68,111,117.19,77%
61
+ 60,丙,16.05,435,3.04,93%
62
+ 61,乙,23.31,456,4.26,96%
63
+ 62,丙,87.77,115,5.35,107%
64
+ 63,甲,30.08,251,0.11,143%
65
+ 64,乙,17.13,322,49.31,87%
66
+ 65,甲,22.55,322,8.95,81%
67
+ 66,乙,29.08,145,23.05,75%
68
+ 67,甲,91.11,130,10.04,123%
69
+ 68,甲,17.7,524,3.74,89%
70
+ 69,甲,24.58,258,19.14,82%
71
+ 70,丙,21.94,313,16.58,88%
72
+ 71,乙,21.9,172,47.2,82%
73
+ 72,甲,6.19,98,95.91,71%
74
+ 73,丙,10.8,173,73.72,74%
75
+ 74,甲,5.04,323,121.82,79%
76
+ 75,甲,17.42,580,2.34,101%
77
+ 76,乙,21.18,205,41.75,80%
78
+ 77,丙,12.34,494,4.77,69%
79
+ 78,丙,18.8,115,1.15,75%
80
+ 79,丙,12.38,36,66.28,49%
81
+ 80,乙,16.85,387,15.63,78%
82
+ 81,乙,18.86,188,6.97,79%
83
+ 82,甲,16.23,263,58.58,70%
84
+ 83,乙,11.3,40,0,6%
85
+ 84,丙,18.6,198,41.03,82%
86
+ 85,丙,21.75,224,12.23,69%
87
+ 86,乙,14.09,593,4.66,84%
88
+ 87,甲,12.07,109,83.17,74%
89
+ 88,丙,3.6,58,125.58,77%
90
+ 89,甲,19.7,477,41.59,100%
91
+ 90,丙,19.98,320,13.97,73%
92
+ 91,丙,24.65,283,18.44,81%
93
+ 92,甲,27.69,157,82.63,91%
94
+ 93,甲,22.84,84,153.37,64%
95
+ 94,丙,15.37,30,33.95,57%
96
+ 95,甲,30.75,109,2.53,57%
97
+ 96,乙,18.38,275,55.57,79%
98
+ 97,甲,18.1,373,67.18,110%
99
+ 98,丙,17.52,343,10.9,70%
100
+ 99,丙,19.06,355,94.92,126%
101
+ 100,丙,26.87,312,4.31,83%
102
+ 101,乙,2.71,87,118.05,66%
103
+ 102,乙,18.96,18,0.8,4%
104
+ 103,乙,16.51,574,3.75,101%
105
+ 104,甲,19.04,387,1.04,102%
106
+ 105,甲,19.05,346,28.32,82%
107
+ 106,丙,11,478,1.93,86%
108
+ 107,丙,8.11,281,26.4,38%
109
+ 108,乙,24.39,280,34.6,81%
110
+ 109,甲,37.29,211,24.79,87%
111
+ 110,乙,12.34,50,0.04,81%
112
+ 111,乙,22.27,227,58.91,133%
113
+ 112,乙,14.5,374,17.41,66%
114
+ 113,甲,17.82,406,27.11,107%
115
+ 114,乙,13.71,66,5.19,10%
116
+ 115,丙,19.38,37,65.41,56%
117
+ 116,甲,3.13,251,117.86,78%
118
+ 117,丙,15.32,122,98.46,78%
119
+ 118,甲,22.34,232,9.15,67%
120
+ 119,丙,17.42,400,16.82,79%
121
+ 120,甲,18.42,18,1.44,3%
122
+ 121,丙,28.16,197,29.18,76%
123
+ 122,乙,20.67,384,3.54,124%
124
+ 123,乙,7.12,379,100.1,82%
125
+ 124,丙,21.84,361,3.25,73%
126
+ 125,丙,9.97,10,84.59,85%
127
+ 126,丙,20.41,158,79.89,76%
128
+ 127,丙,25,246,11.21,67%
129
+ 128,丙,16.55,202,60.2,91%
130
+ 129,乙,18.76,452,1.41,117%
131
+ 130,丙,17.47,314,0.12,110%
132
+ 131,丙,15.63,51,13.85,70%
133
+ 132,甲,62.78,335,65.86,262%
134
+ 133,乙,21.59,223,86.08,116%
135
+ 134,甲,2.25,233,86.8,76%
136
+ 135,甲,19.72,229,86.59,91%
137
+ 136,甲,24.21,324,33.54,105%
138
+ 137,乙,14,335,66.23,85%
139
+ 138,丙,19.71,139,28.28,80%
140
+ 139,乙,22.08,195,9.73,65%
141
+ 140,丙,24.19,389,0.36,120%
142
+ 141,甲,3.58,51,134.34,75%
143
+ 142,丙,13.81,499,2.88,96%
144
+ 143,丙,11.34,352,77.42,86%
145
+ 144,丙,23.03,297,61.17,94%
146
+ 145,甲,15.22,595,6.47,84%
147
+ 146,丙,24.76,206,8.7,75%
148
+ 147,甲,2.6,194,144.26,81%
149
+ 148,丙,21.66,326,20.6,84%
150
+ 149,丙,12.08,479,105.67,92%
151
+ 150,甲,17.05,53,59.59,46%
152
+ 151,乙,20.21,423,31.86,98%
153
+ 152,丙,5.07,86,104.74,75%
154
+ 153,乙,15.2,648,3.1,97%
155
+ 154,丙,11.63,55,72.1,46%
156
+ 155,乙,28.5,46,0.68,73%
157
+ 156,乙,17.85,29,1.41,6%
158
+ 157,乙,24.62,293,89.46,138%
159
+ 158,甲,24.96,204,3.55,82%
160
+ 159,甲,10.95,951,2.89,105%
161
+ 160,丙,3.32,426,138.99,80%
162
+ 161,丙,7.45,502,95.35,98%
163
+ 162,甲,14.5,323,71.55,84%
164
+ 163,甲,18.99,301,85.58,116%
165
+ 164,甲,16.49,307,48.6,78%
166
+ 165,乙,15.95,281,44.09,67%
167
+ 166,甲,26.22,439,38.11,110%
168
+ 167,丙,17.18,119,30.92,42%
169
+ 168,丙,11.75,171,91.64,77%
170
+ 169,丙,16.79,374,18.87,80%
171
+ 170,乙,17.49,286,34.68,83%
172
+ 171,甲,20.15,343,15.98,78%
173
+ 172,丙,23.81,262,8.17,79%
174
+ 173,乙,27.47,230,7.05,77%
175
+ 174,乙,17.01,208,47.66,83%
176
+ 175,丙,20.8,390,22.55,114%
177
+ 176,丙,19.15,278,50.95,76%
178
+ 177,甲,16.76,271,56.42,75%
179
+ 178,甲,33.28,228,4.95,76%
180
+ 179,甲,24.57,427,62.71,114%
181
+ 180,丙,19.76,124,96.75,87%
182
+ 181,丙,2.85,36,158.6,83%
183
+ 182,甲,20.81,277,137.43,99%
184
+ 183,乙,16.07,312,111.49,96%
185
+ 184,丙,28.08,679,2.89,227%
186
+ 185,丙,14.78,488,3.89,79%
187
+ 186,丙,10.75,398,70.31,85%
188
+ 187,乙,16.25,385,10.97,84%
189
+ 188,甲,14.9,345,73.56,100%
190
+ 189,甲,27.54,309,37.5,105%
191
+ 190,丙,16.72,139,18.38,83%
192
+ 191,丙,28.82,172,46.19,81%
193
+ 192,乙,13.34,300,68.01,83%
194
+ 193,乙,9.98,401,68.94,82%
195
+ 194,乙,24.61,122,175.58,84%
196
+ 195,乙,4.34,357,103.76,76%
197
+ 196,乙,18.02,223,69.09,83%
198
+ 197,丙,32.28,53,67.35,59%
199
+ 198,甲,24.91,276,79.53,145%
200
+ 199,乙,18.57,201,41.61,78%
201
+ 200,丙,30.17,46,59.18,47%