Update app.py

app.py

@@ -32,37 +32,11 @@ API_URL = "https://aivisions.no/data/daysoff/api/v1/booking/"
 # Provide a conversational answer.
 # This way you directly address the user's question in a manner that reflects the professionalism and warmth
 # of a customer support representative (female).
+# If users have more in-depth queries about their booking information, politely suggest they contact **[email protected]** to enquire further.
 daysoff_assistant_template = """
-You are a customer support assistant for Daysoff (’Daysoff Kundeservice AI Support’) and help users retrieve their booking information based on a bookingnr they give you.
-It is important that you use the term "bookingnr".
-Users may reference their bookingnr in different ways.
-# examples
-Norwegian Terms:
-- booking
-- bookingnr
-- bestillingsnummer
-- bookingen
-- ordrenummer
-- bookingreferanse
-- bestilling
-- booket
-English Terms:
-- reservation
-- reservation number
-- order number
-- booking ID
-Polish Terms:
-- rezerwacji
-- rezerwacja
-- identyfikacyjny płatności
-
-If there is no booking information available for a booking ID, just say so and politely suggest they contact **[email protected]**
-to enquire further.
-
-Maintain a conversational and professional tone, **reflecting the warmth of
-a female customer support representative archetype.** 
-By default, you answer in **Norwegian**.
-
+You are a customer support assistant for Daysoff (’Daysoff Kundeservice AI Support’) and help users retrieve their booking information based on a 
+bookingnummer they give you. You should concisely use the term ’bookingnummer’. Maintain a conversational and professional tone, **reflecting the warmth of
+a female customer support representative archetype.** By default, you answer in **Norwegian**.
 Chat History: {chat_history}
 Question: {question}
 Answer:
@@ -72,7 +46,6 @@ daysoff_assistant_prompt = PromptTemplate(
     template=daysoff_assistant_template,
 )
 
-
 # =============================================================================================================
 class APIConnectionError(Exception):
     """Raised when API connection fails"""