Update app.py

app.py

@@ -1,6 +1,7 @@
 # ===========================================
-# title: daysoff-assistant-API-v2
+# title: daysoff-assistant-API-v2 | API error handling | no custom starters
 # file: app.py
+# NOTE: chainlit==0.7.500
 # ===========================================
 
 import json
@@ -16,29 +17,20 @@ from langchain.chains import LLMChain
 from langchain_core.prompts import PromptTemplate
 from langchain.memory.buffer import ConversationBufferMemory
 
-# ---------------------------------------------------for backend looks, example file:----------------------------------
-
-#with open('/usr/local/lib/python3.10/site-packages/transformers/utils/chat_template_utils.py', 'r') as file:
-    #content = file.read()
-    #print("base.py:", content)
-# ------------------------------------------------------the end--------------------------------------------------------
-
 load_dotenv()
 OPENAI_API_KEY = os.getenv("OPENAI_API_KEY")
 auth_token = os.environ.get("DAYSOFF_API_TOKEN")
 
 API_URL = "https://aivisions.no/data/daysoff/api/v1/booking/"
-# and help users retrieve booking information associated with their bookingnr
-# Provide a conversational answer.
-# This way you directly address the user's question in a manner that reflects the professionalism and warmth
-# of a customer support representative (female).
-# If users have more in-depth queries about their booking information, politely suggest they contact **[email protected]** to enquire further.
+
 daysoff_assistant_template = """
 You are a customer support assistant for Daysoff ('Daysoff Kundeservice AI Support') who helps users retrieve booking information based on their bookingnummer. 
-You should concisely use the term ’bookingnummer’. Maintain a conversational and professional tone, **reflecting the warmth of a female customer support 
+You should concisely use the term ’bookingnummer’. Maintain a friendly and professional tone, **reflecting the warmth of a female customer support 
 representative archetype.** By default, you answer in **Norwegian**.
+============================
 Chat History: {chat_history}
 Question: {question}
+============================
 Answer:
 """
 daysoff_assistant_prompt = PromptTemplate(
@@ -46,7 +38,6 @@ daysoff_assistant_prompt = PromptTemplate(
     template=daysoff_assistant_template,
 )
 
-# =============================================================================================================
 class APIConnectionError(Exception):
     """Raised when API connection fails"""
     pass
@@ -58,12 +49,7 @@ class APIResponseError(Exception):
 class BookingNotFoundError(Exception):
     """Raised when booking ID is not found"""
     pass
-# =============================================================================================================
-
-#async def async_post_request(url, headers, data):
-    #return await asyncio.to_thread(requests.post, url, headers=headers, json=data)
 
-# =============================================================================================================
 async def async_post_request(url, headers, data):
     try:
         response = await asyncio.to_thread(requests.post, url, headers=headers, json=data)
@@ -75,7 +61,6 @@ async def async_post_request(url, headers, data):
         raise APIConnectionError("Request timed out")
     except requests.RequestException as e:
         raise APIResponseError(f"API request failed: {str(e)}")
-# =============================================================================================================
 
 @cl.on_chat_start
 def setup_multiple_chains():
@@ -120,7 +105,6 @@ async def handle_message(message: cl.Message):
         payload = {"booking_id": bestillingskode}
 
         try:
-            # --async POST request
             response = await async_post_request(API_URL, headers, payload)
             response.raise_for_status()
             booking_data = response.json()
@@ -153,9 +137,9 @@ async def handle_message(message: cl.Message):
             error_messages = {
                 APIConnectionError: "Kunne ikke koble til bookingsystemet. Prøv igjen senere.",
                 APIResponseError: "Det oppstod en feil ved henting av bookingdata.",
-                BookingNotFoundError: "Ingen booking funnet med denne koden."
+                BookingNotFoundError: "Ingen booking funnet med dette bookingnummeret."
             }
-            await cl.Message(content=f"❌ {error_messages[type(e)]}\n\nPrøv igjen, kanskje du feilstavet eller glemte ett siffer?\n\nHvis du ser denne feilmedlingen gjentatte ganger, foreslår jeg at du kontakt [email protected] for assistanse.").send()
+            await cl.Message(content=f"❌ {error_messages[type(e)]}\n\nPrøv igjen, kanskje du feilstavet eller glemte ett siffer eller en bokstav?\n\nHvis du ser denne feilmedlingen gjentatte ganger, vennligst ta kontakt [email protected]").send()
             return None
         except requests.exceptions.RequestException as e:
             await cl.Message(content="En uventet feil oppstod. Vennligst kontakt [email protected]").send()