The loan approval process starts by receiving a customer request for a loan amount. The risk assessment Web service is invoked to assess the request. If the loan is small and the customer is low risk , the loan is approved. If the customer is high risk , the loan is denied. If the customer needs further review or the loan amount is for $10,000 or more , the request is sent to the approver Web service. The customer receives feedback from the assessor or approver .