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README.md
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Check out the configuration reference at https://huggingface.co/docs/hub/spaces-config-reference
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Check out the configuration reference at https://huggingface.co/docs/hub/spaces-config-reference
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MarkDown
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# Customer Churn Prediction App π
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=====================================================
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## Introduction π€
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---------------
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Customer churn refers to the loss of customers or subscribers to a business or service. It's a critical issue for companies, as acquiring new customers can be costly. Predicting customer churn enables businesses to take proactive measures to retain their customers.
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This app uses a machine learning model to predict customer churn based on various factors, including tenure, monthly charges, and contract type. The model is trained on a dataset from Hugging Face, and the app is deployed using Streamlit.
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## Algorithm π€
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The app uses a logistic regression model to predict customer churn. The model takes in a set of input features, including:
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* Tenure (months)
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* Monthly charges
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* Total charges
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* Contract type (month-to-month, one year, or two year)
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* Internet service type (DSL, fiber optic, or no)
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The model outputs a probability of churn, which is then used to classify the customer as likely to churn or stay.
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## Features of Hugging Face π€
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--------------------------------
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This app showcases the power of Hugging Face for building machine learning applications. Some of the key features of Hugging Face used in this app include:
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* **Datasets:** Hugging Face provides a wide range of datasets that can be easily accessed and shared.
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* **Models:** Hugging Face allows users to download and use pre-trained models or upload their own models.
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* **Spaces:** Hugging Face provides a simple way to deploy machine learning models as web apps.
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## Value for Computer Science Students π
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---------------------------------------------
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This app provides a valuable example for computer science students looking to build machine learning applications. By exploring this app, students can learn about:
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* The importance of customer churn prediction in business
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* The use of logistic regression for classification tasks
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* The features and benefits of Hugging Face for machine learning applications
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* How to deploy machine learning models as web apps using Streamlit
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## Getting Started π
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-------------------
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To get started with this app, simply click the "Predict Churn" button and enter the required input features. The app will then output a probability of churn and classify the customer as likely to churn or stay.
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### Example Use Cases π
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-------------------------
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* **Customer Retention:** Use this app to identify customers who are likely to churn and take proactive measures to retain them.
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* **Marketing Campaigns:** Use this app to target customers who are likely to churn with personalized marketing campaigns.
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* **Resource Allocation:** Use this app to allocate resources more effectively by identifying customers who are likely to churn and require additional support.
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### Future Development π
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-------------------------
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* **Model Improvement:** Continuously collect new data and retrain the model to improve its accuracy and robustness.
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* **Feature Engineering:** Explore new features that can be used to improve the accuracy of the model.
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* **Deployment:** Deploy the app in a production environment and monitor its performance.
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