diff --git "a/hotel reviews/The RaintreeSt Marys Road.csv" "b/hotel reviews/The RaintreeSt Marys Road.csv" new file mode 100644--- /dev/null +++ "b/hotel reviews/The RaintreeSt Marys Road.csv" @@ -0,0 +1,786 @@ +"a3332d346a","afac1f68d9","abf093bdfe","abf093bdfe 2","abf093bdfe 3","abf093bdfe 4","abf093bdfe 5","f6431b446c","a53cbfa6de","a53cbfa6de 2","a3332d346a 2","a53cbfa6de 3" +"Cynthia","Switzerland","Deluxe Double or Twin Room","1 night ·","October 2023","Solo traveller","Reviewed: 5 November 2023","Exceptional","The room was very spacious, the bed comfortable, the staff friendly, the breakfast great and the location awesome.","Nothing.","Hotel response:","Dear Cynthis, +Greetings of the day ! +Thank you for..." +"Chuma","United Kingdom","Deluxe Double or Twin Room","3 nights ·","April 2024","Couple","Reviewed: 3 April 2024","Exceptional","The breakfast spread and the food in general (Above the sea restaurant) were Incredible.","The sound insulation is not great. We unfortunately had a loud group of men on our floor, the hotel staff did agree to move us to a quieter room, however.","Hotel response:","Dear Chuma, + +Greetings of the day ! + +Thank you for you..." +"Howard","Australia","2 nights ·","Couple","March 2024","Club King Room","Reviewed: 1 April 2024","Very good","Food, friendly staff","A bit disorganised with food ordering in restaurant, with orders passed down a chain of command and getting lost or mixed up along the way. Sink plugs in all 3 rooms not working.","Hotel response:","Dear Howard, + +Greetings of the day ! + +Thank you for..." +"Vvb","India","Deluxe Double or Twin Room","2 nights ·","March 2024","Solo traveller","Reviewed: 1 April 2024","Excellent staffs & peaceful environment!","Staffs were very cheerful and pleased to serve us. Thankful to Ms Ritu and the whole team who made the days bright with their positivity.","Nothing.","Hotel response:","Dear Guest, + +Greetings of the day ! + +Thank you for..." +"Daniel","United Kingdom","3 nights ·","Couple","March 2024","Club Corner","Reviewed: 31 March 2024","Great stay and would visit again but nowhere outside to relax after a day of sightseeing.","The staff were superb and the food we ate in above sea level and colony restaurants was excellent.","The pool area only has two sun loungers and the whole area is very cramped.","Hotel response:","Dear Daniel, + +Greetings of the day ! + +Thank you for..." +"Liz","France","1 night ·","Couple","March 2024","Club King Room","Reviewed: 29 March 2024","Fabulous hotel with great ameneties and top class food!","We loved everything: modern, comfortable room with great A/C, had an upgrade thanks to Genius at Booking so were entitled to free drinks and snacks during happy hour and a free foot massage (no time unfortunately). Didn't have time to use the pool but it looked inviting. The rooftop restaurant was just fabulous. The staff were helpful and friendly. The breakfast was to die for, soooo much choice! Would thoroughly recommend the Raintree for your stop in Chennai.","","Hotel response:","Dear Liz, + +Greetings of the day ! + +We would like to..." +"Shyamsundar","Germany","1 night ·","Family","March 2024","Club King Room","Reviewed: 28 March 2024","Great","Staff , room , breakfast and amenities","","Hotel response:","Dear ShyamSundar. + +Greetings of the day ! + +Thank you for..." +"Jeeva","United Kingdom","Deluxe Double or Twin Room","3 nights ·","February 2024","Couple","Reviewed: 24 March 2024","Very good","Could do with more sofas in the lobby area","","","" +"Arnesh","Australia","7 nights ·","Solo traveller","March 2024","Club King Room","Reviewed: 22 March 2024","Excellent!","Stayed here for 7 nights - a very modern, clean and comfortable hotel. Service is friendly and attentive. Breakfast is great!","","Hotel response:","Dear Arnesh, + +Greetings of the day ! + +Thank you for..." +"Kumarasamy","United Kingdom","Deluxe Double or Twin Room","8 nights ·","March 2024","Couple","Reviewed: 22 March 2024","Very pleasant stay","Breakfast : Oqmb54 delicious food, friendly staff +Location: Clean area compare with other places","","Hotel response:","Dear Kumarasamy , + +Greetings of the day ! + +Thank you so..." +"Kathik","Australia","2 nights ·","Solo traveller","March 2024","Club King Room","Reviewed: 20 March 2024","Exceptional","Stay and room","not enough space to sit in the lobby to have any meetings and breakfast was not that great.","Hotel response:","Dear Karthik, + +Greetings of the day ! + +Thank you for..." +"Kirthiga","United States","Deluxe Double or Twin Room","11 nights ·","February 2024","Solo traveller","Reviewed: 18 March 2024","Fabulous stay at a fabulous hotel","Clean, neat and very cozy","Nothing","Hotel response:","Dear Kirthiga, + +Greetings of the day ! + +Thank you for..." +"Madan","India","Deluxe Double or Twin Room","3 nights ·","March 2024","Group","Reviewed: 17 March 2024","Exceptional","Everything was good","","Hotel response:","Dear Madan, + +Greetings of the day ! +Thank you for your..." +"Venkat","India","1 night ·","Couple","January 2024","Club Corner","Reviewed: 17 March 2024","Superb","Excellent service","Excellent quality","Hotel response:","Dear Venkat, + +Greetings of the day ! + Thank you for..." +"Subramanian","United Arab Emirates","Deluxe Double or Twin Room","3 nights ·","March 2024","Couple","Reviewed: 16 March 2024","Superb","Breakfast was excellent and the staff were very helpful","","Hotel response:","Dear Subramanian, + +Greetings of the day ! + +Thank you..." +"Ivy","Singapore","Deluxe Double or Twin Room","1 night ·","March 2024","Family","Reviewed: 16 March 2024","Wonderful service and top-notch hotel.","It's definitely a 5-star service. The counter staff was very professional and exhibitEd great hospitality. We must specially mention Ms Yathav, bespectacled lady with a great smile. She not only recommended us some restaurants but also arranged for us a morning takeaway breakfast as we had an early flight. All our little requests were taken care of. The hotel rooms and facilities were top-notch too.","","","" +"Jyothi","United States","Deluxe Double or Twin Room","7 nights ·","January 2024","Group","Reviewed: 15 March 2024","Exceptional","Breakfast buffets were tasty. The hotel staff was very helpful to arrange for early breakfast since we had to leave early most days during the stay.","","Hotel response:","Dear Jyothi, + +Greetings of the day ! + +Thank you so much..." +"Renuka","India","2 nights ·","Family","March 2024","Club King Room","Reviewed: 13 March 2024","Excellent on all fronts- service, cleanliness, food! All 10/10","Everything from the checkin to check out were beyond exceptional. The staff is excellent and we’re always prompt in extending service","","Hotel response:","Dear Renuka, + +Greetings of the day ! + +Thank you for..." +"Chandrasekharan","United States","2 nights ·","Couple","March 2024","Deluxe Corner","Reviewed: 13 March 2024","Very good stay, will do again.","Great location to Mylapore, excellent food, nice rooms. +Staff very good and brought a birthday cake out to my wife, we were quite touched.","Minor issues like WiFi and toilet that were addressed.","Hotel response:","Dear Chandrasekharan, + +Greetings of the day ! + +Thank..." +"Yw","Malaysia","Deluxe Double or Twin Room","2 nights ·","March 2024","Solo traveller","Reviewed: 12 March 2024","Worth it..","Everything is good. Worth the price.","Not at this moment.","Hotel response:","Dear Wai, + +Greetings of the day ! + +Thank you for..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Francine","United Kingdom","Deluxe Double or Twin Room","5 nights ·","February 2024","Group","Reviewed: 11 March 2024","Exceptional","Really good value for money and beautiful hotel. Fantastic staff in all parts of the hotel. We loved everything about our stay.","","Hotel response:","Dear Francine, + +Greetings of the day ! + +Thank you for..." +"Taraney","Singapore","Deluxe Double or Twin Room","4 nights ·","February 2024","Family","Reviewed: 11 March 2024","Exceptional","We had exceptional service from the staff and the rooms were spacious and clean. The toilets were also always clean.","Nil","Hotel response:","Dear Taraney, + +Greetings of the day ! + +Thank you for..." +"Rangavittal","United Arab Emirates","2 nights ·","Solo traveller","March 2024","Deluxe Corner","Reviewed: 10 March 2024","Overall Excellent stay with good food","Buffet Breakfast was excellent !","Nothing to Say..","Hotel response:","Dear Rangavittal, +Greetings of the day ! + +Thank you for..." +"Kumarasamy","United Kingdom","Deluxe Double or Twin Room","3 nights ·","March 2024","Couple","Reviewed: 9 March 2024","Very pleasant stay","Excellent,varieties of food","None","Hotel response:","Dear Kumarasamy, +Greetings of the day ! + +Thank you for..." +"Jill","Australia","Deluxe Double or Twin Room","2 nights ·","March 2024","Couple","Reviewed: 9 March 2024","A lovely hotel in a chaotic city","It was comfortable, the breakfast was excellent and the staff were superb, The roof terrace restaurant was a lovely spot to have dinner in the evening and the food a service was excellent.The pool was refreshing after a busy day in the city.","Not much. The wifi dropped in and out a few times. We would also like to have been able to connect 4 devices (only 3 were allowed) as we each have a phone and iPad.","Hotel response:","Dear Jill, +Greetings of the day ! +Thank you for..." +"Satyeash","India","Deluxe Double or Twin Room","3 nights ·","March 2024","Family","Reviewed: 6 March 2024","Worth the money and excellence!","The simple yet effective level of service and polite staff. Food especially Chap Sau their oriental outlet was really good. Above Sea Level rooftop has an amazing set up and food.","I might be biased but I didn't see anything to complain and not like.","Hotel response:","Dear Satyeash, +Greetings of the day ! +Thank you for..." +"Kirthiga","United States","2 nights ·","Solo traveller","March 2024","Club King Room","Reviewed: 6 March 2024","Excellent experience in the center of the city!","Clean, decent, beautiful property","Nothing","Hotel response:","Dear Kirthiga, +Greetings of the day ! +Thank you for..." +"Rebecca","United States","Deluxe Double or Twin Room","5 nights ·","March 2024","Group","Reviewed: 4 March 2024","A bery comfortable retreat in Chennai.","The rooms were thoughtfully designed. The food was exceptional.","One room I was in was next to the housekeeping closet and was noisy. I was able to move to another room. One day staff was pushy about having me fill out a review form and I did not appreciate getting a follow up call about what I wrote b","Hotel response:","Dear Rebecca, +Greetings of the day! +We thank you for..." +"Abha","United Kingdom","Deluxe Double or Twin Room","3 nights ·","February 2024","Family","Reviewed: 4 March 2024","Exceptional","Lovely hotel with incredible views from the rooftop restaurant. Really lovely helpful staff too. Breakfast choice was very good.","Not enough seating by the pool, pool rather small for a hotel of this size.","Hotel response:","Dear Abha, +Greetings of the day ! + +Thank you for taking..." +"Tania","United Kingdom","2 nights ·","Solo traveller","March 2024","Club King Room","Reviewed: 3 March 2024","Well-located, nicely decorated and well-equipped rooms and perfect location!","Perfect, well-appointed and nicely decorated room. +Very helpful and flexible staff. A big thank you to Uma at reception, who is excellent","","Hotel response:","Dear Tania, + +Greetings of the day ! +Thank you for your..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Sandeep","United Kingdom","2 nights ·","Solo traveller","February 2024","Club Corner","Reviewed: 28 February 2024","Exceptional","Excellent hotel with exceptional service","Nothing","","" +"Elisa","Belgium","Deluxe Double or Twin Room","2 nights ·","February 2024","Solo traveller","Reviewed: 25 February 2024","Lovely place and staff","Lovely staff all of them, eg the man on reception who helped me in the night to rearrange my travel, the technician who helped quickly to get on the super fast wifi.... +The location was lovely, best part of town in my view, lots of trees and smaller roads, and near the places that I wanted to visit. +The big windows in the rooms, lots of light and nice voile curtains to shade the sun. +Super comfortable bed. +Breakfast was an amazing choice, everything you could imagine, international and indian.","I didn't like the strong perfumed smell in the lobby and corridors, maybe other people like this though. +I didn't like the music that was too loud and a bit hectic in the lobby and dining area, could be more tranquil, again this is a personal preference.","Hotel response:","Dear Elisa, +Greetings of the day! +We thank you for..." +"Anoop","Australia","Deluxe Double or Twin Room","2 nights ·","February 2024","Solo traveller","Reviewed: 24 February 2024","Brought back wonderful memories, will stay again.","Great location, great service, and I loved the beautiful look after the renovation.","Room was just next to the elevator, some occasional sound.","Hotel response:","Dear Anoop, +Greetings of the day! +Thank you for giving..." +"Lullian","United Kingdom","Deluxe Double or Twin Room","3 nights ·","February 2024","Couple","Reviewed: 22 February 2024","This hotel has everything for a short stay","Pool was beautiful on the roof +Breakfast was a joy with wonderful choices","","Hotel response:","Dear Lullian, +Greetings of the day ! +Thank you for your..." +"Rod","United Kingdom","Deluxe Double or Twin Room","3 nights ·","February 2024","Couple","Reviewed: 22 February 2024","Great location, great value, a well run professional hotel with friendly helpful staff","Great location, clean, friendly helpful staff. Nice decor, comfy bed.","Only criticism was breakfast - on both occasions that we had breakfast our entree order was not delivered. On the first occasion 1 (of the 2) entrees were not delivered, on the second occasion neither entrees were delivered. +Also, on the first time we went for breakfast we got there within the opening times, but towards the end of the opening time - but there was a shortage of bowls and plates- they hadn't been replenished.","Hotel response:","Daer Rod, +Greetings of the day ! +Thank you for choosing..." +"Alison","United Kingdom","Deluxe Double or Twin Room","1 night ·","February 2024","Couple","Reviewed: 20 February 2024","Excellent, we would stay there again if in Chennai for a few days.","The room was very nice, breakfast was excellent, we also had a good meal at the roof-top restaurant, and the staff were helpful and friendly.","Nothing","Hotel response:","Dear Alison, +Greetings of the day ! +Thank you for..." +"Varatharajan","United Kingdom","Deluxe Double or Twin Room","2 nights ·","February 2024","Family","Reviewed: 20 February 2024","Amazing value for money. Best value in Chennai.","Very good breakfast. Good restaurants for dinner. Quality rooms and beds.","No complaints.","Hotel response:","Dear Varatharajan, +Greetings of the day ! +Thank you so..." +"Marzenna","Poland","Deluxe Double or Twin Room","2 nights ·","February 2024","Group","Reviewed: 20 February 2024","Superb","Very good breakfast with many items from different cuisines. Also dinner from the menu was very tasty. Quiet place, which is not a standard in India.","Could be a bit better capuccino. But filter coffee was good.","Hotel response:","Dear Marzenna, +Greetings of the day ! +Thank you so much..." +"Vishal","India","28 nights ·","Solo traveller","February 2024","Club Corner","Reviewed: 16 February 2024","It was indeed a home away from home - I love cleanliness, peace and quiet - the hotel was a wonderful experience and I h","The staff was very friendly and went to great lengths to assist in everything, particularly the staff at the front door, the cleaning crew on my floor headed by Akhil, and the GM Rajesh went to great lengths instructing the chef and kitchen crew to take care of my needs","I wish the lighting in the room was brighter - I love well-lit rooms","Hotel response:","Dear Vishal, +Greetings of the day ! +Thank you for..." +"Gordon","United Kingdom","Deluxe Double or Twin Room","3 nights ·","January 2024","Family","Reviewed: 15 February 2024","Very good","A very nice hotel, staff excellent.","","Hotel response:","Dear Gordon, +Greetings of the day ! +Thank you so much..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Jodi","India","Deluxe Double or Twin Room","1 night ·","February 2024","Group","Reviewed: 14 February 2024","Exceptional","It’s my favorite hotel in Chennai. It is beautiful. The staff are kind and welcoming, the rooms clean and comfortable, and the food is great. I also love the location.","","Hotel response:","Dear Jodi ! +Greetings of the day ! +Thank you for giving..." +"Sathiswaran","Singapore","Deluxe Double or Twin Room","2 nights ·","February 2024","Solo traveller","Reviewed: 13 February 2024","Exceptional","I’m a returning customer. As always excellent service staff, especially at the reception.","","Hotel response:","Dear Sathiswaran, +Greetings of the day ! +Thank you so..." +"Agnes","United Kingdom","Deluxe Double or Twin Room","3 nights ·","February 2024","Couple","Reviewed: 13 February 2024","Stylish comfortable hotel in good location","Clean stylish room and excellent breakfast.","No bath in room","Hotel response:","Dear Agnes, +Greetings of the day ! +Thank you so much..." +"Harishkumar","United States","Deluxe Double or Twin Room","2 nights ·","January 2024","Family","Reviewed: 12 February 2024","Fantastic except breakfast buffet service quality","Breakfast spread +Location +Cleanliness of rooms","Service at the breakfast buffet was exceptional 1st day and horrible all other days, so basically not consistent.","Hotel response:","Dear guest, +Greetings of the day ! +Thank you so much..." +"Peter","United Kingdom","2 nights ·","Couple","February 2024","Club Corner","Reviewed: 12 February 2024","Great but dreadful service","Fabulous hotel great brekfast super location","Staff are very badly trained we had to speak to managers to get things done which was a shame +Definitely need to spend time and. Money training there staff properly if this is going to be a 5 star property","Hotel response:","Dear Peter, +Greetings of the day ! +we would thank you..." +"Sachin","United Kingdom","1 night ·","Couple","February 2024","Club King Room","Reviewed: 12 February 2024","Perfect stay","Everything","Nothing","Hotel response:","Dear Sachin, +Greetings of the day ! +Thank you so much..." +"Vasupradha","United Kingdom","Deluxe Double or Twin Room","14 nights ·","February 2024","Couple","Reviewed: 8 February 2024","Superb","Wonderful selection of breakfast, attentive and helpful staff, friendly service, beautiful ambience, very clean, great amenities in rooms including shower gel, soap, etc.","The Colony restaurant service is very slow, and the staff was very unhelpful an offered no reasonable explanations when food was over an hour late.","Hotel response:","Dear Vasupradha, +Greetings of the day! Greetings of the..." +"Alison","United Kingdom","Deluxe Double or Twin Room","2 nights ·","February 2024","Couple","Reviewed: 5 February 2024","Excellent and no complaints whatsoever","Nice comfortable room, very friendly and helpful staff, excellent breakfast, good facilities - would be very happy to stay there again.","Nothing","Hotel response:","Dear Alison, +Greetings of the day ! Thank you for giving..." +"Thelma","United Kingdom","Deluxe Double or Twin Room","2 nights ·","January 2024","Group","Reviewed: 4 February 2024","Superb","Near to city. Staff very helpful and attentive. Food excellent ,rooms good size . A good place to orientate and relax before starting our South India Tour. Would highly recommend.","Nothing loved our stay here.","Hotel response:","Dear Thelma, +Greetings of the day ! +Thank you for..." +"Sabine","Germany","Deluxe Double or Twin Room","3 nights ·","January 2024","Solo traveller","Reviewed: 4 February 2024","Modern, clean hotel with very nice staff","Very friendly staff, modern clean rooms, delicious food for dinner in the restaurants and the reception and concierge staff was so helpful. I can absolutely recommend staying there.","No complaints about the hotel 😃 but at the moment, the surrounding area is - as most places in Chennai - a big construction site due to the building of the new metro.","Hotel response:","Dear Sabine, +Greetings of the day ! +Thank you for..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Brigette","Australia","Deluxe Double or Twin Room","3 nights ·","January 2024","Solo traveller","Reviewed: 3 February 2024","Good option, I would stay again","Lovely, clean comfortable rooms and very helpful reception and concierge staff, who helped me organise a driver for a multi-day trip.","The housekeeping supervisor needs to check work is completed. For example, wet towels were taken but no clean replacement left. It took time to request and get a clean towel for shower.","Hotel response:","Dear Brigette. +Greetings of the day ! +We would like to..." +"Jayanth","India","Deluxe Double or Twin Room","2 nights ·","January 2024","Family","Reviewed: 29 January 2024","Exceptional","Fantastic rooms and service, the staff were very good and the breakfast buffet was great.","There needs to be more options in south indian vegetarian food for room service.","Hotel response:","Dear Jayananth, +Greetings of the day! +Thank you for..." +"Phyllis","United Kingdom","3 nights ·","Couple","January 2024","Club King Room","Reviewed: 27 January 2024","The usual height standard I d expect from the Raintree","Great location,clean hotel with professional staff","","Hotel response:","Dear Phyllis, +Greetings of the day ! +Thank you choosing..." +"Elihu","United States","Deluxe Double or Twin Room","3 nights ·","January 2024","Couple","Reviewed: 24 January 2024","Relaxing oasis in a great location.","Beautiful hotel, super clean rooms, wonderful location on a shady street, nice neighborhood, professional staff.","Nothing--wouldn't change anything.","Hotel response:","Dear Elihu, +Greetings of the day ! +Thank you for taking..." +"Miller","United States","2 nights ·","Couple","January 2024","Club Corner","Reviewed: 23 January 2024","Pleasant and wonderful","Friendly, familiar staff ","Is conveniently located to the Krishnamacharya Yoga and a very good Ayurveda place that we go to +It’s also a slight centrally located to anywhere you want to go in to Chennai as well as the music festival and dance festival venues are close by","Hotel response:","Dear Miller, +Greetings of the day! +thank you for taking..." +"Shahida","United Kingdom","8 nights ·","Couple","January 2024","Club King Room","Reviewed: 22 January 2024","Home away from home","Raintree staff are always very welcoming and accommodating. It's always been a home away from home. We stay at Raintree every time we visit Chennai. +Thank you, Raintree!","NA","Hotel response:","Dear Shahida, + +Greetings of the day ! + +Thank you for..." +"Deivaprasad","India","Deluxe Double or Twin Room","1 night ·","January 2024","Solo traveller","Reviewed: 22 January 2024","Comfortable luxury stay in a great location","Ultra clean rooms, excellent location, courteous and efficient staff and a large breakfast spread.","","Hotel response:","Dear Guest, + +Greetings of the Day ! + +Thank you for your..." +"Huether","Germany","Deluxe Double or Twin Room","4 nights ·","January 2024","Solo traveller","Reviewed: 21 January 2024","Superb","Clean Room, good breakfast and friendly staff.","The location and sorrounding is not optimal, but manageable.","Hotel response:","Dear Huether, + +Greetings of the day! + +Thank you for..." +"Nikita","Australia","1 night ·","Family","January 2024","Club King Room","Reviewed: 17 January 2024","Best hotel to stay in Chennai","Exceptional hotel, best breakfast buffet and really helpful, friendly staff. Would definitely stay here again & will certainly be recommending this hotel as the place to stay in Chennai. The bed was huge and extremely comfortable.","There were only 2 pool chairs, but an extremely minor inconvenience.","Hotel response:","Dear Nikita, + +Greetings of the day ! + +We would thank..." +"Manoharan","United Kingdom","Deluxe Double or Twin Room","3 nights ·","January 2024","Family","Reviewed: 16 January 2024","Superb","Nice clean hotel with all facilities. Price very reasonable. Food v good, especially breakfast. +Convenient for all shopping, eating out etc.","Nothing. All good.","Hotel response:","Dear Manoharan, + +Greetings of the day ! + +Thank you for..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Kurt","United States","Deluxe Double or Twin Room","2 nights ·","December 2023","Solo traveller","Reviewed: 15 January 2024","Great place to stay at a great rate","Very good accommodation in a nice part of Chennai. If booked in advance, you can get an excellent rate.","All good.","Hotel response:","Dear Kurt, + +Greetings of the day ! + +Thank you for..." +"Lovis","Germany","Deluxe Double or Twin Room","3 nights ·","January 2024","Couple","Reviewed: 15 January 2024","Exceptional","Great breakfast +Nice staff +Clean modern rooms","","Hotel response:","Dear Lovis, + +Greetings of the day ! + +Thank you for..." +"Christine","France","Deluxe Double or Twin Room","7 nights ·","January 2024","Group","Reviewed: 14 January 2024","What a pleasure to stay at the Raintree of Saint Mary's Road! A big thank you to the reception staff always ready to","Everything","Nothing","Hotel response:","Dear Christine, + +Greetings of the Day ! + +Thank you for..." +"Lynn","United Kingdom","Deluxe Double or Twin Room","1 night ·","January 2024","Group","Reviewed: 13 January 2024","Really enjoyed the experience.","Breakfast excellent, +Staff very helpful +Room very clean and comfortable","Food and drink over priced","Hotel response:","Dear Lynn, + +Greetings of the day ! + +Thank you for..." +"Dias","Brazil","Deluxe Double or Twin Room","1 night ·","January 2024","Couple","Reviewed: 11 January 2024","Exceptional","The hotel is very nice and beautiful. The room was very nice and clean. Very modern devices and beautiful lighting. Everything was very good.","We could hear people next door to our room. So we could listen to everything happening.","Hotel response:","Dear Dias, +Greetings of the day! + +Thank you for taking..." +"Bavani","Singapore","Deluxe Double or Twin Room","2 nights ·","December 2023","Family","Reviewed: 10 January 2024","Exceptional","Great breakfast & helpful staff","","Hotel response:","Dear Bavani, + +Greetings of the Day ! + +Thank you for your..." +"Hannah","New Zealand","Deluxe Double or Twin Room","4 nights ·","December 2023","Couple","Reviewed: 9 January 2024","Kind staff and great breakfast at lovely hotel in central Chennai","We stayed for 4 nights over Christmas. The staff were very kind and courteous and made us feel very welcomed. +The breakfast buffet was amazing, so many choices and everything was fresh and delicious! +We enjoyed the rooftop bar/restaurant. We also liked the location which seemed a quiet and safe part of town - yet very central.","Nothing - everything was good!","Hotel response:","Dear Hannah, +Greetings of the day ! + +thank you for..." +"Ashok","India","Deluxe Double or Twin Room","1 night ·","December 2023","Couple","Reviewed: 7 January 2024","Exceptional","Good.","","Hotel response:","Dear Ashok, +Greetings of the day ! + +Thank you for..." +"Andrew","United Kingdom","Deluxe Double or Twin Room","3 nights ·","January 2024","Family","Reviewed: 7 January 2024","Exceptional","Great staff, nice room, great NYE party on the roof.","N/A","Hotel response:","Dear Andrew, + +Greetings of the day ! + +Thank you for..." +"Balaji","India","Deluxe Double or Twin Room","3 nights ·","January 2024","Couple","Reviewed: 6 January 2024","Nice!!!","Clean room and nice again food","Waiting time to get a table for breakfast. Same issue everyday during my entire stay.","Hotel response:","Dear Balaji. + +Greetings of the day ! + +Thank you for..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Usha","United Arab Emirates","2 nights ·","Couple","January 2024","Deluxe Corner","Reviewed: 5 January 2024","Comfortable and VFM stay","Breakfast was good. Taste and variety met expectations. + +Room was clean and cozy. Comfortable.","They forgot to clean the room when we were out, but they managed to get someone to come and clean immediately, even at 1am after we complained","Hotel response:","Daer Usha, + +Greetings of the day ! + +Thank you for..." +"Samuel","Belgium","Deluxe Double or Twin Room","1 night ·","January 2024","Group","Reviewed: 4 January 2024","I would recommend this hotel to everyone visiting Chennai, the kindness of the staff was really the highlight of our sta","Great location, clean and comfortable hotel with the friendliest staff going above and beyond.","I liked everything.","Hotel response:","Dear Samuel, + +Greetings of the day ! + +We would like to..." +"Roger","United Kingdom","Deluxe Double or Twin Room","2 nights ·","January 2024","Couple","Reviewed: 3 January 2024","Fabulous hotel with excellent service and facilities.","This is a very high standard hotel in every respect, tasteful interior, great facilities, very clean and top service provided by very helpful and friendly staff. Great breakfast, good location, luxurious room, comfortable bed etc. The spa was also excellent, Indian head massage highly recommended. Fabulous roof terrace with nice pool.","Nothing, it was all great. Ideally it would be even better with a gym.","Hotel response:","Dear Roger, + +Greetings of the day ! + +Thank you for..." +"Christine","France","Deluxe Double or Twin Room","7 nights ·","December 2023","Family","Reviewed: 31 December 2023","À perfect week !","The exceptional dedication of the staff, the location, the breakfast, the comfort of the room.","Nothing !","Hotel response:","Dear Christine, +Greetings of the day ! +Thank you for..." +"Graham","Australia","Deluxe Double or Twin Room","7 nights ·","December 2023","Family","Reviewed: 30 December 2023","Exceptional","Brilliant staff the waiting staff could not be better, everyone very friendly loved my stay","Nothing","Hotel response:","Dear Graham, +Greetings of the day ! +Thank you for..." +"Rajee","United States","Deluxe Double or Twin Room","2 nights ·","November 2023","Couple","Reviewed: 26 December 2023","Would happily return to this place.","The staff were excellent, and so was the breakfast.","The room was missing a few standard items like hand towels, soap etc but other than that, which we had to call the front desk to get. We had dinner at the rooftop restaurant one night and were disappointed with the quality of food especially as the breakfast items were outstanding.","Hotel response:","Dear Rajee, +Greetings of the day ! +Thank you for taking..." +"Karthigeyan","Malaysia","2 nights ·","Couple","December 2023","Club King Room","Reviewed: 25 December 2023","Highly recommended stay in Chennai","Indian hospitality at its best - the staff provided top service to us. +Rooms were spacious and modern, clean and comfortable. +Breakfast was good too despite some waiting time to get a table but it is worth it. +The location of the hotel makes most attractions in Chennai city centre reachable within a 10-15 minutes auto ride. +The hotel allowed late checkout at a reasonable fee - due to our flight departing at midnight","Crowded breakfast due to small space, but can easily be fixed by adjusting timing of visit. The staff did their best and did well.","Hotel response:","Dear karthigeyan, +Greetins of the day ! +Thank you for..." +"Sumeet","United Kingdom","Deluxe Double or Twin Room","5 nights ·","December 2023","Family","Reviewed: 25 December 2023","Comfy and relaxing","Well-appointed and at a convenient central location","","Hotel response:","Dear Sumeet, +Greetings of the day ! +Thank you for..." +"Zuhy","Canada","Deluxe Double or Twin Room","4 nights ·","December 2023","Family","Reviewed: 24 December 2023","Exceptional","Location, convenience, staff went above and beyond to be kind and helpful.","","Hotel response:","Dear Zuhy, +Greetings of the day ! +Thank you for..." +"Vasanth","India","Deluxe Double or Twin Room","1 night ·","December 2023","Solo traveller","Reviewed: 24 December 2023","Superb","both bed and breakfast were superior","nothing","Hotel response:","Dear Vasanth, +Greetings of the day ! +Thank you for..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Subramanian","United States","Deluxe Double or Twin Room","3 nights ·","November 2023","Couple","Reviewed: 23 December 2023","Overall, fantastic hotel in a great location, excellent breakfast, and great customer service.","Great staff. This is the second time we are staying at Raintree and it's become our ""go to"" hotel in Chennai. The included breakfast spread is great - its fresh and tasty with a good spread, but not too much. We stayed in another 5 star hotel in Chennai where there was way too much food and too many varieties - but not great quality, and lower level of Service. I like Raintree because of its quality of food and great customer service. Their chef came out and talked to us once- nice touch. The beds at Raintree are perfect - not too soft, not too firm. There is a small but nice gym. The Asian fusion restaurant at the lower level is also very good - we ate there couple of times and we really liked the food quality and the customer service.","The bathroom could be cleaned better.","Hotel response:","Dear Subramanian, +Greetings of the day ! + +Thank you for..." +"Kat","United Kingdom","Deluxe Double or Twin Room","2 nights ·","December 2023","Solo traveller","Reviewed: 21 December 2023","Very good","Location, cleanliness","Everything was really good but for a 5* their concierge/ reception services are hit and miss. The price is very high compared to the other higher end hotels in Chennai, so not great value for money.","","" +"Akshaya","Saudi Arabia","Deluxe Double or Twin Room","3 nights ·","December 2023","Solo traveller","Reviewed: 19 December 2023","Best restaurant in the prime location.","The cleanliness and the location is best there. Apart from that the food quality and the staff behavior are worth for an appreciation.","Nothing much","Hotel response:","Dear Akshaya, +Greetings of the day ! + +Thank you for..." +"Malathi","Australia","Deluxe Double or Twin Room","5 nights ·","December 2023","Family","Reviewed: 19 December 2023","Warm welcome and friendly service.","Fantastic breakfast spread. Was really spoilt for choice. Variety oif breakfast dishes served across the week was amazing. +Staff was very attentive and helpful. They organised a wheelchair for my elderly aunt and ensured that she was seated comfortably when I invited her over for the lunch buffet. + +They also put together the promised buffet and served all my lunch guests the enreees, although the number of guests had reduced from 14 to 10.","Billing at the rooftop restaurant was a little careless. We were charged for a whole bottle of rum when we had ordered just one glass. + +But they corrected the mistake","Hotel response:","Dear Malathi, +Greetings of the day ! + +Thank you for..." +"Reavathiy","Singapore","Deluxe Double or Twin Room","3 nights ·","December 2023","Solo traveller","Reviewed: 18 December 2023","Excellent stay at The Raintree","Excellent service +Wide spread breakfast items +Clean & spotless interiors","NIL","","" +"Zuhy","Canada","Deluxe Double or Twin Room","6 nights ·","December 2023","Family","Reviewed: 15 December 2023","Exceptional","Fantastic service. Staff- every one of them went above and beyond to help. +Really lovely stay- good food and such friendly people.","","Hotel response:","Dear Zuhy, +Greetings of the day ! +Thank you for..." +"Roshan","Sri Lanka","4 nights ·","Solo traveller","November 2023","Deluxe Corner","Reviewed: 15 December 2023","its a wonderful experience with a great hospitality of staff.","it was superb staff hospitality people with a smile. the Reception does not reply when a request was made even after 2 days same request has to be made to delivery. they should note it down and attend to customer","offering 2 access card? free laundry for 2 pcs of garments? a Business center for meeting with guest to take print without mailing or whats app to asking the reception to printing. as privacy of sharing documents","Hotel response:","Dear Roshan, +Greetings of the day ! +Thank you for your..." +"Vincent","Netherlands","1 night ·","Solo traveller","November 2023","Deluxe Corner","Reviewed: 14 December 2023","Exceptional","I was given a warm welcome with great smiles and a refreshing drink being offered. That was a promising start for a comfortable stay. +I loved the room I had. I liked the design and it was very clean. It had a nice view of Chennai as well. The staff is amazing too. The receptionists, cleaners, waiters, guards were all very polite and kind. +Breakfast was great as well: plenty of choice and great service. My special requests during breakfast were being facilitated as well. +I also ate dinner at the rooftop. Some of the tastiest food I have had in a while. The waiters were also so kind and hospitable. +There was a small gym too. A bit too small for a full workout, but I still managed to do some exercises. The swimming pool is small, but does the trick to cool off. The view from the rooftop was amazing. +Something I also liked was the surrounding area of the hotel. It is a quiet and relatively safe neighbourhood, so walking there felt surprisingly relaxed. +I felt so comfortable here that I decided to extend my stay for another night. After checking out they also kept my luggage safe till I was having my flight in the evening.","My nightrest was a bit hampered by some guests that decided to keep their door open while their baby was crying. Also some guests were a bit rude to the staff, to the point it started to annoy me. Nonetheless it was handled so professionally and I respect the staff for that.","Hotel response:","Dear Vincent, +Greetings of the day ! + +Thank you for..." +"Srikantan","United States","Deluxe Double or Twin Room","4 nights ·","December 2023","Solo traveller","Reviewed: 11 December 2023","Excellent stay.","Breakfast buffet was excellent. The checkin and checkout process was smooth. Everyone was willing to help me. They do care for their customers. Location is the prime reason I chose the hotel. Great value for money.","","Hotel response:","Dear Srikantan, +Greetings of the day ! +Thank you for..." +"Vijay","India","Deluxe Double or Twin Room","1 night ·","December 2023","Couple","Reviewed: 10 December 2023","It was a decent hotel but basic - we will probably. It return.","The location suited us well.","Cramped rooms, noisy breakfast crowd, multi level lobby.","Hotel response:","Dear Vijay, +Greetings of the day! +Thank you for taking..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Lynn","New Zealand","Deluxe Double or Twin Room","1 night ·","November 2023","Couple","Reviewed: 4 December 2023","Fabulous classy hotel wish we could have stayed longer!","Beautiful room, comfortable bed, fabulous amenities","No faults at all","Hotel response:","Dear Lynn, +Greetings of the day ! +Thank you for giving..." +"Catherine","India","Deluxe Double or Twin Room","2 nights ·","November 2023","Solo traveller","Reviewed: 4 December 2023","Service need to improve!","Nice hotel with view over the city with rooftop swimming pool.","One waitress ignored me totally when asking for a coffee at breakfast but served other guest arrived after me... +Waiter at Asian restaurant proposed me only the Sunday buffet menu which was too much for me and expensive while other guest were able to order à la carte !!","Hotel response:","Dear Catherine, +Greetings of the day! +We thank you for..." +"Guy","Germany","3 nights ·","Solo traveller","November 2023","Deluxe Corner","Reviewed: 3 December 2023","Great stay in a comfortable hotel","Spacious & comfortable rooms, very nice & helpful staff, great rooftop restaurant/bar with good food. Very good breakfast selection. Plenty of bottled water in the room.","Just a detail: the music on the rooftop was a tad too loud","Hotel response:","Dear Guest, +Greetings of the day! +Thank you for taking..." +"Ganapathi","United Kingdom","Deluxe Double or Twin Room","7 nights ·","November 2023","Family","Reviewed: 2 December 2023","Superb","All the staff were courteous,prompt in responding.All queries and requests handled well","Nothing in particular","Hotel response:","Dear Ganapathi, +Greetings of the day ! +Thank you for..." +"Vasanth","India","Deluxe Double or Twin Room","1 night ·","October 2023","Solo traveller","Reviewed: 2 December 2023","comfortable stay","Excellent breakfast spread","Nothing in particular","Hotel response:","Dear Vasanth, +Greetings of the day ! Thank you for..." +"Surya","United States","Deluxe Double or Twin Room","1 night ·","November 2023","Family","Reviewed: 30 November 2023","Exceptional","Top class","Exceptional","Hotel response:","Dear Surya, +Greetings of the day ! +Thank you for giving..." +"Gowri","Australia","Deluxe Double or Twin Room","1 night ·","November 2023","Couple","Reviewed: 27 November 2023","Superb","Front desk service was very good.","We expected a better price by contacting the hotel directly, but they couldn’t. We then got a better price via Booking.com.","","" +"Craig","United States","Deluxe Double or Twin Room","2 nights ·","November 2023","Couple","Reviewed: 24 November 2023","Very good","Excellent food at the restaurant and room service.","","Hotel response:","Dear Criag, +Greetings of the day ! +Thank you for..." +"Bente","India","1 night ·","Solo traveller","November 2023","Deluxe Corner","Reviewed: 23 November 2023","Superb","Much atmosphere, kind staff clean and quiet","","Hotel response:","Dear Bente, +Greetings of the day ! +Thank you for..." +"Richard","Australia","Deluxe Double or Twin Room","2 nights ·","October 2023","Group","Reviewed: 22 November 2023","Luxury experience at a great price - amazing breakfast!!","Luxury experience at a reasonable price point. Stunning breakfast and great restaurant. Beautiful rooftop terrace and bar with swimming pool. Rooms and facilities very comfortable. Loved the touch of the morning newspaper hanging on the door each morning!","","Hotel response:","Dear Richard, +Greetings of the day ! +Thank you for..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Suhas","India","Deluxe Double or Twin Room","2 nights ·","November 2023","Solo traveller","Reviewed: 19 November 2023","superb location, compact and satisfying breakfast, clean room","room was nice and spacious","the gym and pool were a letdown","Hotel response:","Dear Suhas, +Greetings of the day ! +Thank you for giving..." +"Akhilesh","Mauritius","Deluxe Double or Twin Room","2 nights ·","November 2023","Family","Reviewed: 19 November 2023","Definitely I’ll rebook for my next stay","Staff","Pillow too smooth","","" +"Sharan","Australia","Deluxe Double or Twin Room","2 nights ·","November 2023","Solo traveller","Reviewed: 17 November 2023","Certainly would return","Staff ,decor, rooms","","Hotel response:","Dear Sharan, +Greetings of the day ! +Thank you for..." +"Elena","Russia","Deluxe Double or Twin Room","3 nights ·","October 2023","Solo traveller","Reviewed: 17 November 2023","Exceptional","Service was very lovely, Indian filter coffee along with dosas were super great. + +Absolute warmth and dedication to client needs. All the personnel of the hotel was excellent. Great job of management and the team.","","Hotel response:","Dear Elena, +Greetings of the day ! +Thank you for..." +"Shivani","India","Deluxe Double or Twin Room","2 nights ·","November 2023","Family","Reviewed: 14 November 2023","Excellent experience as always. Keeps bringing us back to this place.","As always the stay, food, service, pool, room, everything at this hotel was excellent. This stay was made more special by the view from the room. We could see a large part of the city sky which was lit with firecrackers for diwali.","Nothing!! The place is perfect.","","" +"Vivek","India","Deluxe Double or Twin Room","2 nights ·","November 2023","Solo traveller","Reviewed: 10 November 2023","Helps make travelling to Chennai a nice experience.","Great staff, breakfast buffet was terrific, room lighting and controls were perfect, soundproofing made sleeping restful.","The in room dining menu pales in comparison to food choices surrounding the hotel. The cooking was excellent but there should be more variety and diversity of cuisines eg. Korean, Lebanese.","Hotel response:","Dear Vivek. +Greetings of the day ! +Thank you for..." +"Mary","Australia","Deluxe Double or Twin Room","3 nights ·","November 2023","Family","Reviewed: 9 November 2023","Exceptional","This hotel is very centrally located. The staff are friendly and helpful and the hotel facilities are all excellent.","","Hotel response:","Dear Mary, +Greetings of the day ! +Thank you for..." +"Charles","United Kingdom","3 nights ·","Family","November 2023","Club King Room","Reviewed: 8 November 2023","Exceptional","Everything in the hotel","N/a","Hotel response:","Dear Charles, +Greetings of the day ! +Thank you for..." +"Lshirra","Spain","1 night ·","Family","November 2023","Club King Room","Reviewed: 5 November 2023","Exceptional","Nothing","","","" +"Vivek","United States","5 nights ·","Solo traveller","November 2023","Club King Room","Reviewed: 3 November 2023","Excellent, warm and comfortable","Excellent front desk, room service and food!!","","Hotel response:","Dear Vivek, +Greetings of the day ! +Thank you for..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Ramprasad","India","Deluxe Double or Twin Room","1 night ·","October 2023","Family","Reviewed: 3 November 2023","Worth the money","Neat, clean, compact, stlylish rooms with smart TV and modern fixtures. Very good Breakfast spread.","Nothing as such","Hotel response:","Dear Ramprasad, +Greetings of the day ! +Thank you for..." +"Debbie","United Kingdom","1 night ·","Couple","October 2023","Club King Room","Reviewed: 2 November 2023","Comfortable, friendly city hotel","Very friendly staff. Lovely restaurant at above sea level and comfortable rooms. We stayed here both on arrival in India and again on our final night and were greeted like long lost friends. Breakfast spread was good. Taxi service was very efficient to the airport.","Nothing","Hotel response:","Dear Debbie, +Greetings of the day ! +Thank you for..." +"Michael","Germany","Deluxe Double or Twin Room","1 night ·","October 2023","Solo traveller","Reviewed: 31 October 2023","Fabulous!","Very luxurious and tastefully decorated. +Very good breakfast. Very friendly staff.","Dinner service was extremely slow! +But delicious....","Hotel response:","Dear Michael, +Greetings of the day ! +Thank you for..." +"Saraswathy","Singapore","Deluxe Double or Twin Room","2 nights ·","October 2023","Family","Reviewed: 31 October 2023","Nice stay..","Selection of breakfast was very good. Room was comfortable and clean. Hotel was very beautiful.","Restuarant was a little small.","Hotel response:","Dear Narenthiran, +Greetings of the day ! +Thank you for..." +"Gordon","United Kingdom","7 nights ·","Group","October 2023","Club King Room","Reviewed: 30 October 2023","Great hotel, great staff and great breakfast. Everything you need and want for a short stay.","The room was well equipped with good tea and coffee making facilities and fresh bottles of water every day. The bathroom was also well equipped with a good size walk in shower. The room was very clean, the bed comfortable and decent AC. Very good buffet breakfast in the morning and excellent made to order omelettes.","nothing really, everything was just perfect. would definitely stay there again.","Hotel response:","Dear Gordon, +Greetings of the day ! +thank you for..." +"Amanda","United Kingdom","2 nights ·","Group","October 2023","Club King Room","Reviewed: 27 October 2023","Great stay","Great place to recover from flight. Clean, and comfortable.","Not much character!","Hotel response:","Dear Amanda, +Greetings of the day ! +Thank you for..." +"Haridas","United Arab Emirates","Deluxe Double or Twin Room","1 night ·","September 2023","Family","Reviewed: 25 October 2023","Very good","While checking out, I noticed two foreigners ahead of me were offered packed sugar cane juice. Whereas being an Indian, I was not considered eligible for that kind of reception. Your staff should be trained not to be racist. Be an Indian first, have self-respect, respect other fellow Indians too, and never see us as inferior to other races or nationalities.","","","" +"Thambiah","United Kingdom","Deluxe Double or Twin Room","5 nights ·","October 2023","Family","Reviewed: 18 October 2023","We had a pleasant stay","The buffet breakfast was excellent with wide variety of food choices and tasty food. +However when we had to check out early we asked for packed breakfast to take, they provided +some bread with coleslaw and some fruits. It was disappointing .","","","" +"Thambiah","United Kingdom","Deluxe Double or Twin Room","4 nights ·","October 2023","Family","Reviewed: 17 October 2023","We had an enjoyable and pleasant stay at Raintree Hotel.enjoy","The Buffet breakfast was excellent providing a variety of food choices to meet the needs of customers.","Sometimes towels were not provided in the rooms and we had to contact housekeeping to provide towels on more than one occasion. Parking could be better as vehicles coming to pick up customers at the hotel have to wait on the road outside and we have to call them to come in when we are ready.","","" +"Uma","United Kingdom","Deluxe Double or Twin Room","3 nights ·","October 2023","Family","Reviewed: 12 October 2023","Exceptional","Wonderful service, clean room and corridors, felt very safe and secure in the middle of the city. Restaurants were nice, bit expensive but worth it. Overall, no issues, an enjoyable stay","Nothing, it was perfect","Hotel response:","Dear Uma, +Greetings of the day ! +Thank you for choosing..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Nirmala","India","Deluxe Double or Twin Room","4 nights ·","October 2023","Solo traveller","Reviewed: 12 October 2023","Stay was excellent but the food needs improvement.","the room and facilities were good and the staff was friendly","the food ordered through room service was average. I ordered room service several times but was not happy with the taste and the portions. The rice portions are too large for a single person and 3 tiny chapatis are too little. Portions need to be managed more practically. The taste of the main dishes and sides were also unimpressive given that we are paying a premium for the food. The breakfast buffet was good with a wide variety of offerings. While the idli/dosa chutneys, sambhar were great, the bhaji for the puris and the egg curry were tasteless. I ate lunch at Chap Chay once but found the food lacking. I ate here a couple of times when I stayed last December and the food at that time was excellent.","","" +"Ranjiv","India","THE APARTMENT – Two Premium Bedrooms with Kitchenette","2 nights ·","October 2023","Group","Reviewed: 12 October 2023","a great experience ..","service was great . Choy shoy was good. Breakfast was well laid.","","Hotel response:","Dear Ranjiv, +Greetings of the day ! +We thank you for..." +"Nitin","New Zealand","1 night ·","Family","October 2023","Club King Room","Reviewed: 9 October 2023","Exceptional","Thank you to Ahamed who helped me immediately to make it possible for me to watch EPL. He got the channel working in 30 mins ..Well done.","","Hotel response:","Dear Nitin, +Greetings of the day ! +Thank you for..." +"Abhishekaj","India","Deluxe Double or Twin Room","1 night ·","October 2023","Couple","Reviewed: 3 October 2023","Exceptional","Neat elegant rooms, with all necessary amenities","","Hotel response:","Dear Abhishekaj, +Greetings of the day! +Thank you for..." +"Raeed","Bangladesh","Deluxe Double or Twin Room","2 nights ·","September 2023","Family","Reviewed: 24 September 2023","Very good","Nice hotel in posh and quiet part of town. Great breakfast.","Power outlets in the room were loose and unreliable.","Hotel response:","Dear Raeed, +Greetings of the day ! +We are grateful for..." +"Krishna","Singapore","Deluxe Double or Twin Room","1 night ·","September 2023","Solo traveller","Reviewed: 22 September 2023","Excellent hotel for short term for business and long stay for leisure","The service","","Hotel response:","Dear Krishna, +Greetings of the day! +Thank you for..." +"Latha","India","Deluxe Double or Twin Room","4 nights ·","September 2023","Solo traveller","Reviewed: 21 September 2023","Very good . Value for money","Cleanliness","Bathroom size can be a bit bigger . Smoke smell in room","Hotel response:","Dear Latha, +Greetings of the day ! +Thank you for taking..." +"Ashraful","Malaysia","1 night ·","Couple","September 2023","Club King Room","Reviewed: 17 September 2023","Very good","Service and location","Nothing","Hotel response:","Dear Ashraful, +Greetings of the day! +Thank you for..." +"Nandakumar_r","Oman","2 nights ·","Family","September 2023","Club King Room","Reviewed: 16 September 2023","Very good","Location","No extension provided in spite of repeat customer within 2 days gap.","Hotel response:","Dear Nandakumar. +Greetings of the day ! +Thank you for..." +"Inba","United Kingdom","Deluxe Double or Twin Room","2 nights ·","September 2023","Solo traveller","Reviewed: 16 September 2023","Comfortable and great service","Everything","Distance to the shops","Hotel response:","Dear Inba, +greetings of the day ! +Thank you for sharing..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Sagar","India","Deluxe Double or Twin Room","1 night ·","September 2023","Solo traveller","Reviewed: 13 September 2023","Excellent hotel, great spread of breakfast & lovely staff","Room, Food & Beverages, Staff","","Hotel response:","Dear Sagar, + +Greetings of the day ! + +Thank you for..." +"Sakthiprakash","India","Deluxe Double or Twin Room","3 nights ·","September 2023","Family","Reviewed: 12 September 2023","Superb","A good hotel. service was good. Breakfast was good with decent menu. Chinese restaurant was very good. Roof Top Restaurant was also good with beautiful city view.","","Hotel response:","Dear Sakthipraksh, +Greetings of the day !! +Thank you so..." +"Shantimayee","United States","Deluxe Double or Twin Room","1 night ·","September 2023","Solo traveller","Reviewed: 10 September 2023","Excellent","Perfect as always.","Nothing","Hotel response:","Dear Shantimayee, +Greetings of the day! +Thank you for..." +"Dinesh","Singapore","Deluxe Double or Twin Room","3 nights ·","September 2023","Solo traveller","Reviewed: 10 September 2023","Worth of money and it will be great if they could add more gym equipment","Excellent","Lack of attention from staff at dining hall","Hotel response:","Dear Dinesh, +Greetings of the day!! +We thank you for..." +"Raj","United States","6 nights ·","Family","August 2023","Club King Room","Reviewed: 7 September 2023","Overall, I had a very pleasant and comfortable stay.","The breakfast spread and selection were outstanding👍🏻👍🏻👍🏻","I couldn’t think of nothing that was lacking!","Hotel response:","Dear Raj, +Greetings of the day!!. +We thank you for..." +"Renata","Croatia","Deluxe Double or Twin Room","6 nights ·","August 2023","Group","Reviewed: 6 September 2023","excellent money-value ratio","breakfast = excellent and delitious, no need to eat anything during the whole day...Room = clean, comfortable, equipped with all needed for the pleasant stay, staff = resolved any request for information, tuktuk, tamil letters...","no negative aspects regarding 7 day stay","Hotel response:","Dear Renata, +Greetings of the day!! +Thank you so much..." +"Anna","Netherlands","Deluxe Double or Twin Room","2 nights ·","September 2023","Solo traveller","Reviewed: 4 September 2023","Excellent stay","Excellent stay as usual. Ticks all the boxes.","All was fine.","Hotel response:","Dear Anna, +Greetings of the day! We are delighted to hear..." +"Ananth","India","1 night ·","Couple","August 2023","Club King Room","Reviewed: 1 September 2023","Excellent stay, good food and wonderful hospitality.","Excellent","Please provide options in the food that are free of garlic, especially in buffet dinners.","Hotel response:","Dear Ananth, +Greetings of the day! +Thank you for choosing..." +"Mahendran","Malaysia","Deluxe Double or Twin Room","1 night ·","August 2023","Group","Reviewed: 1 September 2023","Fabulous and Memorable","Excellent, courteous front office staff especially duty Manager Dev and Ms Ritu and entire team. Concierge Staff as well. Breakfast was good. Gym although small but was adequate.","Water pressure could be a little better.","Hotel response:","Dear Mahendran, Greetings of the day! Thank you for..." +"Volker","Germany","Deluxe Double or Twin Room","3 nights ·","August 2023","Solo traveller","Reviewed: 31 August 2023","Great hotel in a very convenient location, staff go out of their way to make you feel at home","Great experience at the start of my holiday in India. Very nice location, pretty quiet and the staff went out of their way trying to make you feel at home. Breakfast was great, too.","Nothing","Hotel response:","Dear Volker, +Greetings of the day! +We are delighted to..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Kishor","United Kingdom","Deluxe Double or Twin Room","6 nights ·","August 2023","Solo traveller","Reviewed: 29 August 2023","Exceptional","Friendly staff, clean and most hospitable","","Hotel response:","Dear Kishor, Greetings of the day! Thank You so much for..." +"Gowri","Malaysia","Deluxe Double or Twin Room","3 nights ·","July 2023","Couple","Reviewed: 26 August 2023","Excellent!!","Everything was good.","Keep up your good service","Hotel response:","Dear Gowri, +Greetings of the day! We are thrilled to..." +"G","India","Deluxe Double or Twin Room","1 night ·","August 2023","Group","Reviewed: 22 August 2023","Exceptional","good","","Hotel response:","Dear Lakshmaiah, +Greetings of the day! +Thank you so much..." +"Michelle","United States","Deluxe Double or Twin Room","6 nights ·","August 2023","Group","Reviewed: 21 August 2023","Exceptional","Favorite thing was definitely the breakfast! One of the best hotel breakfasts ever. The location was super convenient with lots of food within walking distance, and Uber was easy to call. The staff also took care of us very well, the rooms were clean and comfortable. Couldn’t ask for anything better for a first trip to India.","","Hotel response:","Dear Michelle, +Greetings of the day! +Thank you so much..." +"Megan","Singapore","Deluxe Double or Twin Room","1 night ·","August 2023","Couple","Reviewed: 21 August 2023","Luxurious hotel and a great base to explore Chennai from","High quality hotel stay with helpful staff, a delicious breakfast spread and comfortable rooms.","Nil","Hotel response:","Dear Guest, +Greetings of the day !! +We sincerely..." +"Hamsyalekha","Malaysia","Deluxe Double or Twin Room","1 night ·","August 2023","Couple","Reviewed: 20 August 2023","Awesome.","The location and ambience was great. The food especially from the rooftop bar was spectacular.","It’s slightly run down due to it being old. Room size could be bigger.","Hotel response:","Dear Hamsyalekha, +Greetings of the day. We are happy to..." +"Ayan","Hong Kong","Deluxe Double or Twin Room","2 nights ·","August 2023","Couple","Reviewed: 18 August 2023","Very helpful and efficient staff","I booked for my parents to stay for 2 nights. They loved the property, the service and helpfulness of the staff. They were also assigned a room by 11 am which was very helpful.","","Hotel response:","Dear Guest, +Greetings of the day! +Thank you for taking..." +"Prithvi","India","Deluxe Double or Twin Room","1 night ·","July 2023","Family","Reviewed: 18 August 2023","Top","Excellent breakfast and room! love the coffee machine in the room, also Chap Chay the Asian restaurant","","Hotel response:","Dear Guest, +Greetings of the day! +We thank you for the..." +"Kpthomas","India","Deluxe Double or Twin Room","1 night ·","August 2023","Group","Reviewed: 16 August 2023","Superb","Rooms, breakfast and free extension of check-out time by 2 hrs on request","Check-in experience could have been better through a follow-up call to confirm our arrival timings. We were made to wait for over 20 minutes as our designated room was occupied by a guest, and they couldn't even find our names on the list. The issue was eventually settled but we expected better.","Hotel response:","Dear Guest, +Greetings of the day !! +We sincerely..." +"Bhola","India","Deluxe Double or Twin Room","3 nights ·","August 2023","Family","Reviewed: 15 August 2023","Superb","Everything from ambience to food","It would be better if there are child friendly rooms because there is no latches to close door from inside and children above 2 or 3 are easily able to open the door without the help of adults. Atleast the door chains can be attached in some rooms which can be allocated to the families coming with that age group of children..","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Berat","Turkey","Deluxe Double or Twin Room","3 nights ·","August 2023","Solo traveller","Reviewed: 12 August 2023","Superb","Hygiene","","Hotel response:","Dear Guest, +Greetings of the day! We thank you for the..." +"Gabriel","United States","Deluxe Double or Twin Room","3 nights ·","August 2023","Couple","Reviewed: 11 August 2023","Nice hotel, clean affordable, good restaurants.","Nice location, clean safe area, coffee shops and bars in walking distance.","Pool only has 2 chairs!","Hotel response:","Dear Guest, +Greetings of the day! +Thanks for taking the..." +"Krishanth","Singapore","Deluxe Double or Twin Room","2 nights ·","August 2023","Family","Reviewed: 10 August 2023","Will return for sure","The hotel was clean staff were extremely friendly and nice","Nothing.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Satschin","Switzerland","Deluxe Double or Twin Room","2 nights ·","August 2023","Family","Reviewed: 6 August 2023","Great price / value","Very centrally located, beautiful new hotel. Great rooftop","Staff on the rooftop bar were not very responsive","Hotel response:","Dear Guest, +Greetings of the day! +We thank you for the..." +"Keval","United Kingdom","Deluxe Double or Twin Room","1 night ·","August 2023","Family","Reviewed: 2 August 2023","Great stay!","Location, rooms, cleanliness, staff","","Hotel response:","Dear Guest, +Greetings of the day! +We thank you for the..." +"Shajed","India","Deluxe Double or Twin Room","1 night ·","July 2023","Group","Reviewed: 1 August 2023","Very good","Nice property.","Security and comfortable Place .","Hotel response:","Dear Guest, +Greetings of the day! +We thank you for the..." +"Erik","Norway","Deluxe Double or Twin Room","5 nights ·","July 2023","Family","Reviewed: 25 July 2023","A really luxurious hotel","The great straff who went our of their way to help us with everything. The fabulous breakfast. The terrace and the pool.","The air fresheners in the hallways","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"John","India","Deluxe Double or Twin Room","1 night ·","July 2023","Family","Reviewed: 24 July 2023","Good property, proactive staff & excellent F&B","excellent turkish buffet for dinner","there was a mix up on car arrangement but a solution was found","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Balakrishnan","India","Suite","1 night ·","July 2023","Family","Reviewed: 24 July 2023","Excellent location; amazing service; clean, modern and spacious room","Excellent service. In fact, it started even before I reached. Shortly after booking, I got a call to check on the airport transfer need, which was a pleasant surprise. Vehicles provided were clean, drivers were professional, front desk people were very helpful. Location is top-notch. In the busy CBD area but quiet. The suite was spacious. Had a cousin and family visiting us there in the evening. The suite provided ample space for adults and kids to be on their own.","Nothing.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Sathya","United Kingdom","1 night ·","Family","July 2023","Club King Room","Reviewed: 23 July 2023","Raintree...no words to describe this charming hotel in a great location","Everything about the place was just too good...friendly and courteous staff all around...roof top restaurant and bar was nice... +Breakfast was top draw but just a shame we stayed only one night this time. +A friendly call from the housekeeping manager the next day to remind us we had left behind an important folder in the room locker and arranging it to handover to a friend was the highlight (difficult to choose between this and the grand breakfast tbh). +Highly recommend this place","I booked the room through booking.com UK, there was no email or note sent out to say we had to carry passports for identification as we had left them behind at home in Bangalore. Could have been informed.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Raymond","Australia","Deluxe Double or Twin Room","2 nights ·","July 2023","Group","Reviewed: 22 July 2023","5 Star Hotel in Chennai at its finest.","The buffet breakfast was to die for. Everything about this hotel oozes class. It was very luxurious. The staff were very helpful, especially Mahesh from front desk who helped us organise a day tour.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Lipika","India","Deluxe Double or Twin Room","3 nights ·","July 2023","Family","Reviewed: 21 July 2023","Will definitely stay at Rain Tree again!","The property is in a great location, with all the amenities. They have maintained utmost cleanliness. Really enjoyed the food at Colony (morning breakfast), the Chef was very accommodating about my food preferences.Chap Chay also has delicious food. Special shoutout to the staff for their hospitality.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Kinshuk","India","1 night ·","Family","July 2023","Club King Room","Reviewed: 20 July 2023","Exceptional","Very helpful staff! Especially Shibani and Ritu! Very professional and prompt. + +The breakfast spread - excellent +The gym and pool - Very fulfilling","The swimming pool closes at 6 pm ... that's not so good + + +Atleast open it till 8 pm","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Sam","United Kingdom","2 nights ·","Couple","July 2023","Club King Room","Reviewed: 20 July 2023","Exceptional","The service provided by the staff was exemplary","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Cecile","Reunion","Deluxe Double or Twin Room","1 night ·","July 2023","Family","Reviewed: 12 July 2023","Superb","Excellent time as usual !","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Kannan","United Arab Emirates","6 nights ·","Family","July 2023","Club King Room","Reviewed: 11 July 2023","Absolutely Marvelous Long Stay at Raintree Hotel","Fantastic Location, easily accessible, clean and comfortable rooms, very friendly and helpful staff. Especially Ritu at the reception who was super helpful given we had a long stay with multiple rooms. all the people at the colony restaurant were extremely helpful and made sure we had a very good stay- especially neetu and her colleague who helped a lot and were extremely hospitable. House keeping was wonderful and the person that comes to mind is Dhananjay who was very accommodating and very professional. The concierge staff were extremely professional and were super quick and efficient. I may have forgotten some names but we spent 6 wonderful days across 5 rooms here in Raintree","Everything was great. I did have to pay the full amount without utilizing a room for a few days for which there was no flexibility shown to release the rooms. It was a wasted coat for me but I do understand the hotel’s stance as it was a prior online booking fully paid for.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Karishmah","United Kingdom","2 nights ·","Family","July 2023","Club King Room","Reviewed: 10 July 2023","Quality service in the heart of the city.","The cleanliness and hospitality of the staff. The breakfast was amazing too.","Nil.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Moses","Kenya","Deluxe Double or Twin Room","1 night ·","June 2023","Group","Reviewed: 4 July 2023","Fantastic","All is well organized","N/A","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Prasanthi","United States","Deluxe Double or Twin Room","3 nights ·","July 2023","Family","Reviewed: 4 July 2023","It was pleasant, relaxing, comfortable. I liked the eclectic mix of authenticity and modernness.","The breakfast buffet was fantastic. The artifacts and paintings were so reminiscent of traditional Tamil Nadu. I enjoyed the filter coffee and the diverse menu. The staff was highly courteous and friendly.","I was unaware that I had to have my passport and OCI. If you could clarify that for international travelers, it would save a lot of hassle during check-in.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Moqthiar","Qatar","Deluxe Double or Twin Room","5 nights ·","July 2023","Family","Reviewed: 3 July 2023","Good central location for both business and leisure","Gorgeous property in an excellent location +Pleasant staff +Good sized swimming pool +Well spread out breakfast both Indian and continental +Lots of fresh fruits and fresh juices +Don’t miss the Filter coffee","Staff informed us the pool +Closes at 6.00 pm but the pool stay opens till 7.00 pm +Not a huge complaint but an observation which was passed on to staff","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Vinay","India","Deluxe Double or Twin Room","1 night ·","June 2023","Family","Reviewed: 3 July 2023","Superb","Eveeything","A bit expensive","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Ismail","Mauritius","Deluxe Double or Twin Room","5 nights ·","July 2023","Solo traveller","Reviewed: 3 July 2023","I stayed here for 5 nights , everything is exceptional , they got wonderful team ,I love this property, wish to stay her","cozy & comfy hotel","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Annabelle","United States","Deluxe Double or Twin Room","6 nights ·","June 2023","Solo traveller","Reviewed: 16 June 2023","Excellent- 10/10 would recommend!","Everyone, all the staff, were so kind and wonderful! I felt very accommodated and safe while traveling alone. The breakfast buffet was excellent, with great variety, and the on-site restaurants are incredible. Chennai-based friends noted that even for them, these restaurants are their favorites in the city. Will be staying at Raintree every time I come back to Chennai!","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Raja","Germany","Deluxe Double or Twin Room","3 nights ·","June 2023","Solo traveller","Reviewed: 15 June 2023","definitely again","Room and location","Breakfast space is small and crowded","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Ahmad","Saudi Arabia","Deluxe Double or Twin Room","1 night ·","June 2023","Solo traveller","Reviewed: 14 June 2023","Really nice hotel in a great location","everything","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Swetha","Canada","Deluxe Double or Twin Room","1 night ·","June 2023","Couple","Reviewed: 12 June 2023","Raintree - St.Mary's Road.","St.Mary's was much quiet compared to Anna Salai Raintree. The property was immaculate, staff were well trained. The hotel charges a 200 rupee tip which is included in the taxes so let them know while checking in not to charge. + +The rooftop pool how ever is a bit small for such a large hotel. + +Breakfast spread was nice with different tastes accommodating everyone.","The room has soft drinks and snacks which are payable.","","" +"Arindam","India","Deluxe Double or Twin Room","4 nights ·","June 2023","Couple","Reviewed: 10 June 2023","Definitely would visit again","Nice clean place away from the hustle bustle yet close to all landmarks. top notch facilities, helpful staffs, delicious food (it’s not cheap), splendid breakfast buffet.","I’m nit picking here, maybe staffs are overworked and when that happens there would be a few minor glitches here and there. No biggie.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Kailash","United Arab Emirates","Deluxe Double or Twin Room","1 night ·","June 2023","Solo traveller","Reviewed: 9 June 2023","fantabulous","everything","nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Thamarai","India","Deluxe Double or Twin Room","1 night ·","June 2023","Group","Reviewed: 7 June 2023","fine stay","best break fast","nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Rahul","Nepal","Deluxe Double or Twin Room","1 night ·","June 2023","Couple","Reviewed: 7 June 2023","Exceptional","Everything was wow about the property. Good rooms, awesome food, great location 🙂","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Shantimayee","United States","1 night ·","Solo traveller","June 2023","Club King Room","Reviewed: 6 June 2023","Best ever","The staff is wonderful, the breakfast delicious, the rooms comfortable and it's the perfect hotel for a quiet retreat.","Absolutely nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Alwyn","United Arab Emirates","Deluxe Double or Twin Room","4 nights ·","May 2023","Group","Reviewed: 4 June 2023","Good location. Well maintained property with friendly and efficient staff. A warm feeling.","Friendly and Efficient Staff. Breakfast was good with helpful staff.","Choice of music in the breakfast area. It should be lounge or instrumental music.","Hotel response:","Dear Guest, +Greetings of the day! +We thank you for the..." +"Paul","Netherlands","Deluxe Double or Twin Room","3 nights ·","May 2023","Couple","Reviewed: 31 May 2023","Professional hotel, friendly staffed, good breakfast and fine pool on top.","Professional hotel, friendly staffed, good breakfast and fine pool on top.","-","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Venkat","India","2 nights ·","Family","May 2023","Club King Room","Reviewed: 29 May 2023","Exceptional","Everything","Nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Venkat","India","Deluxe Double or Twin Room","3 nights ·","May 2023","Family","Reviewed: 29 May 2023","Exceptional","Everything. Especially the Ganesh statue at reception and Kitchen deserves special mention.","Nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Venkat","India","Deluxe Double or Twin Room","1 night ·","May 2023","Family","Reviewed: 29 May 2023","Exceptional","Excellent rooms fantastic reception team. Awesome hospitality from Sangeetha from kitchen team. Fantastic team of drivers and room staff. Quality of food was impeccable... continue the same way.","Hardly anything.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Venkat","India","1 night ·","Family","May 2023","Club King Room","Reviewed: 27 May 2023","Exceptional","Everything","Nothing really","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Gopal","India","Deluxe Double or Twin Room","3 nights ·","May 2023","Family","Reviewed: 26 May 2023","Exceptional","It was amazing. The Chef and the entire team was so good in meeting the dietary requirements of my mother and us. Every meal that we had there was super good.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Seetharaman","Oman","Deluxe Double or Twin Room","1 night ·","May 2023","Solo traveller","Reviewed: 25 May 2023","pleasant stay but with initial issue of allocating room’s immediately. non-smoking room was not allotted due to time con","location","n/a","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Siddharth","India","Deluxe Double or Twin Room","1 night ·","March 2023","Couple","Reviewed: 24 May 2023","Excellent hotel in an excellent locality.","Everything was spectacular - from the room to the staff to the rooftop bar/restaurant to the buffet breakfast to the pool.","Nothing much I can think of. Food is a bit pricey for the variety on offer during lunch and dinner.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Selvakumar","United States","Deluxe Double or Twin Room","1 night ·","May 2023","Family","Reviewed: 21 May 2023","Very good","Rooms and other areas were neat and clean. Staffs were helpful. Comfort and amenities are excellent","Things that were kept in room fridge were charged which was not informed earlier. Thought they were complimentary.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Kathik","Australia","Deluxe Double or Twin Room","3 nights ·","May 2023","Family","Reviewed: 21 May 2023","Exceptional","Everything","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Maria","United States","Deluxe Double or Twin Room","5 nights ·","May 2023","Family","Reviewed: 21 May 2023","Great plaxe to stay and we will repeat the next time too.","It has nice rooms well maintenance with good bathrooms. breakfast is good and the chef, captain and their entire service crew are all awesome.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Ravi","United Kingdom","Deluxe Double or Twin Room","1 night ·","May 2023","Solo traveller","Reviewed: 19 May 2023","Seamlessly smooth stay overall . If anyone wants less flashy yet modern luxuriously comfortable stay this is the place t","The relatively quiet leafy location within the city. A warmth amd personalised care felt all through the stay made the trip enjoyable and hassle free for me. As a native of tamilnadu who lives in the UK , the welcome sugarcane drink brought memories back instantly and the spread of “multi cuisine capable “ chefs in the cohort in the restaurant, made me feel the aunthenticity of the dishes served( be it South Indian or other).The extra mile the F&B staff go and the housekeeping staff go to make it so easy to navigate any difficulties was a highlight. They are right up the top 10% I have seen worldwide and they do it in a non- imposing way.","Due to unforeseen changes to travel plans I had to extend at short notice. This information from online booking/ clarification from me to one staff member was not communicatted well within the front desk team . It could have been better for them to make note of it in the system ( in this day and age it should be straight forward) so that every staff do not keep calling me seperately for the same query.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Dr","United States","3 nights ·","Solo traveller","May 2023","Club King Room","Reviewed: 16 May 2023","Delightful Hotel in Chennai","The staff were generally quite nice with a few exceptions. The room was so spacious and the bed was so comfortable with a great pillows. The AC worked flawlessly. The shower was fabulous and massaging your body. The room service was excellent. The housekeeping was exceptional. The breakfast was good but lacked something. The dining staff were not as good as they could have been, often they ignored your requests or just forgot you. Generally everyone was very accommodating. I wasn't overly impressed with lobby, but it was clean and cute. Oh yes the front door staff were very respectful.","Getting to the hotel with one way roads was sometimes a nightmare. +The shower heads need replacement, they look dated.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Venkat","India","Deluxe Double or Twin Room","4 nights ·","May 2023","Family","Reviewed: 14 May 2023","Exceptional","Everything","Nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Venkat","India","Deluxe Double or Twin Room","4 nights ·","May 2023","Family","Reviewed: 14 May 2023","Exceptional","Everything","Nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Venkat","India","Deluxe Double or Twin Room","1 night ·","May 2023","Family","Reviewed: 14 May 2023","Exceptional","Everything","Nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Ajaysreedharan","United States","Deluxe Double or Twin Room","3 nights ·","May 2023","Family","Reviewed: 13 May 2023","3 night stay","Clean and spacious rooms, excellent service from the front desk and house keeping teams. Room service was also excellent. +Very comfortable bed. +The food (room service menu) was great and the service by them was also above expectations. +Great location, with lots of shops and restaurants nearby and easy access to malls, etc. +Staff at the entrance are extremely pleasing and very professional. Exactly what you would expect from a good hotel.","Breakfast at the Colony restaurant could have been better. I absolutely disliked the attitude of the hostess at the entrance of the restaurant, who sent us to the Chap Chay restaurant citing seating issues (which was clearly not the case) and we had to come back to the Colony since the breakfast spread was way less, although they tried to push us back. The hostess was clearly miffed with us which I felt was very bad hospitality. That day the service inside the restaurant was also not.good. This left a bad taste for us after a very great 3 night stay. Every other day was great, just this one last day. +The restaurant managers at the Colony were seen to be only checking on/minding certain specific customers including checking on them repeatedly and expediting their orders, as if the others didn't matter. Maybe that should have been expected though.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Shaminie","Malaysia","Deluxe Double or Twin Room","2 nights ·","April 2023","Couple","Reviewed: 12 May 2023","Excellent 2 night stay in Chennai. Will stay here on our future trips.","Room was very modern and comfortable. Value for money especially if out and about shopping in Chennai. Facilities were top notch and breakfast was very good. Very nice area and close to shopping.","Packed breakfast was not very appetising. Should have more options available for travellers making an early start.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Ryan","Singapore","Deluxe Double or Twin Room","4 nights ·","May 2023","Group","Reviewed: 9 May 2023","Very clean hotel","The cleanliness. The staff were friendly and helpful. One of the better hotels in chennai. Nearby massage parlours and eatries were available.","The menu was outdated in the roof bar. +There were alot of mistakes/miscommunication when it came to checking out. +There were multiple taxes... VAT, GST, service charges, etc... better transparency to guests would be appreciated.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Natesan","Germany","Deluxe Double or Twin Room","2 nights ·","April 2023","Solo traveller","Reviewed: 9 May 2023","Very good","More food options","Very less options for food and more private area for meetings.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Amit","India","Deluxe Double or Twin Room","4 nights ·","May 2023","Group","Reviewed: 5 May 2023","Superb","Room Tarrif was too High..","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Kamesha","South Africa","6 nights ·","Family","May 2023","Club King Room","Reviewed: 5 May 2023","Wonderful & Comfortable","The Hotel is very charming and inviting. It is a small hotel but does cater very well to your needs. I cannot say enough about the staff! They are the most amazing group of people! They are super helpful, friendly and very kind. More especially Vel ( the restaurant manager but goes beyond his duties to help) and Uma & Ritu the sweetest front desk ladies! +I will definitely be back :)","The gym could use some sound proofing as the noises from there disturb the floors higher up","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Charlotte","United Kingdom","Deluxe Double or Twin Room","3 nights ·","May 2023","Family","Reviewed: 1 May 2023","Lovely stay in the city","Good room, location, facilities. Buffet breakfast was superb.","We had a few weird issues with housekeeping, taking towels and not replacing. Happened twice which was odd but staff were very responsive overall.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Saravanakkumaran","Malaysia","Deluxe Double or Twin Room","1 night ·","April 2023","Couple","Reviewed: 25 April 2023","Good hotel","Friendly staff","clean","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Raghunandan","India","Deluxe Double or Twin Room","5 nights ·","March 2023","Solo traveller","Reviewed: 24 April 2023","Excellent stay will revisit and stay here only","Breakfast excellent. Staff very courteous and helpful.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Pascal","Sri Lanka","Deluxe Double or Twin Room","4 nights ·","April 2023","Couple","Reviewed: 20 April 2023","Great place to stay","Breakfast was excellent and we get to try amazing Indian specialities. Room service was very fast and efficient. Staff were well trained and friendly. The room is standard but very comfortable and the control box near the bed worked very well which rarely the case. Location was perfect to find eateries around and to tour Chennai. we highly recommend this hotel. The swimming pool is cute on the roof top nice view.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Debra","United Kingdom","Deluxe Double or Twin Room","4 nights ·","April 2023","Group","Reviewed: 19 April 2023","Superb","The food was superb and staff attentiveness led to a very pleasant stay.","I think a better concierge would be good for local guidance and onward travel.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Tim","Switzerland","Deluxe Double or Twin Room","3 nights ·","April 2023","Solo traveller","Reviewed: 16 April 2023","Central location, great hotel, great sleep.","Bed was firm and comfortable. Shower had a good pressure. Breakfast was great. Staff was nice.","When checking in after midnight, I did not get much information about the hotel, not even breakfast times.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Mona","Sweden","Deluxe Double or Twin Room","1 night ·","April 2023","Couple","Reviewed: 15 April 2023","Exceptional","best hotel in Chennai clean & the staff made such cute bed arrangements for our honeymoon 🥰 very good service & friendly staff","everything was perfect!","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Vijay","India","Deluxe Double or Twin Room","2 nights ·","April 2023","Couple","Reviewed: 14 April 2023","Outstanding property, food, staff and services","Excellent property in quiet surroundings, extremely well maintained with good services. The room was very neat, clean and comfortable and so was the toilet. The staff very courteous and helpful. There was an amazing spread for breakfast, all very tasty. Had a light lunch at the Asian restaurant, Chap Chay, which was also very good. Overall a very pleasant stay","Nothing really!","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Anushiya","United Kingdom","Deluxe Double or Twin Room","1 night ·","April 2023","Family","Reviewed: 14 April 2023","I am very satisfied with my stay. The breakfast staff are exceptional and require a special mention","Very convenient location and lovely hotel","Nothing to complain","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Reetha","India","Deluxe Double or Twin Room","2 nights ·","April 2023","Solo traveller","Reviewed: 13 April 2023","Pleasant","The room was very neat and is in a nice location.Cabs are easily available.Complimentary breakfast was enjoyable and the Wifi connection is good.Great stay.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Knut","Norway","Deluxe Double or Twin Room","2 nights ·","April 2023","Family","Reviewed: 13 April 2023","Charming hotel","Roof top restaurant, view over the city, good restaurant","Nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Anthony","Australia","Deluxe Double or Twin Room","3 nights ·","March 2023","Solo traveller","Reviewed: 12 April 2023","was relaxing. Good initial place to stay when first arriving in India","Hotel was modern and well maintained","Not very conveniently located. Very poor selection of beer. Taxis expensive - use Uber. Hotel staff not helpful in negotiating prices.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Surojit","India","Deluxe Double or Twin Room","1 night ·","April 2023","Solo traveller","Reviewed: 11 April 2023","very good stay","location and great value for money with very good and clean property and good F&B","NA","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Subramanian","Singapore","2 nights ·","Family","March 2023","Club King Room","Reviewed: 9 April 2023","Excellent experience.","The room was clean and as expected. Food spread was delicious and excellent. Overall a very good experience, and would love to be back soon.","Nothing that is obvious in our first stay","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Partha","India","Deluxe Double or Twin Room","3 nights ·","April 2023","Family","Reviewed: 8 April 2023","Superb","Everything, very clean, well maintained, spacious room. + + Breakfast buffet is awesome","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Sharada","India","Deluxe Double or Twin Room","1 night ·","March 2023","Family","Reviewed: 6 April 2023","Great stay!","Everything about the room was excellent. Will be happy to recommend the hotel to friends and family.","At breakfast even after asking more that 1 staff, I didn't get a cup of coffee for 15 mins. I then left without coffee. The breakfast and choice itself was excellent.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Jon","United Arab Emirates","Deluxe Double or Twin Room","3 nights ·","April 2023","Family","Reviewed: 4 April 2023","comfortable stay in a modern relaxed hotel in the perfect location for our stay.","clean, relaxed property. great location. friendly staff.","not much to be honest. couple of times housekeeping was not totally up to scratch - no towels in room when we arrived for example. but resolved quickly enough.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Ram","India","Deluxe Double or Twin Room","2 nights ·","April 2023","Solo traveller","Reviewed: 4 April 2023","Fantastic","The hospitality and every single staff in the premises is awesome. I had a great experience in terms of room service, food, cleanliness, support from the staffs. I stayed on my birthday and the team surprised me with a cake and everyone I saw wished me which was really great.","Cost for the foods can be reduced. But the quality and taste is really good.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Srikanth","India","Deluxe Double or Twin Room","1 night ·","March 2023","Couple","Reviewed: 31 March 2023","Superb","Food and accommodation","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Ramya","Australia","Deluxe Double or Twin Room","6 nights ·","March 2023","Family","Reviewed: 30 March 2023","Excellent location, good rooms","Excellent location, very helpful and friendly staff. Good breakfast buffet and great amenities. The rooms were very comfortable.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Tina","Germany","Deluxe Double or Twin Room","1 night ·","February 2023","Solo traveller","Reviewed: 29 March 2023","Superb","Overall stay was great. The staffs Dushyant, Anamika and Shibangi were so friendly and helpful. I really enjoyed staying there.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"John","United Kingdom","Deluxe Double or Twin Room","1 night ·","March 2023","Solo traveller","Reviewed: 27 March 2023","I was looked after very well.","A well-designed modern clean hotel.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Mohandas","India","Deluxe Double or Twin Room","1 night ·","March 2023","Couple","Reviewed: 27 March 2023","memorable one","courteous staff and prompt service","great location and value for money","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Inba","Malaysia","Deluxe Double or Twin Room","6 nights ·","March 2023","Solo traveller","Reviewed: 27 March 2023","Excellent service. Best hotel in Chennai.","Their service was excellent! Food was absolutely delicious. The room was super clean and comfortable. I am able to control the AC temp as per my liking. The switch for entire room lighting can be controlled from a console next to the bed. The entertainment system was the best ever. The have netflix, prime and hotstar!. + +I can go on and on. Absolutely love everything about this hotel. 10/10.","Nothing! I love everything about this hotel.","Hotel response:","Dear Guest, Greetings of the day..!! Thank you for taking..." +"S","India","Deluxe Double or Twin Room","1 night ·","March 2023","Group","Reviewed: 26 March 2023","very pleasant stay","Very Pleasant Stay","No separate Shaving Mirror provided in the +Bathroom","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Usha","United Kingdom","Deluxe Double or Twin Room","3 nights ·","March 2023","Solo traveller","Reviewed: 26 March 2023","really great, comfortable place to stay at. will stay again","ease of technology and calm environment","nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"S","India","Deluxe Double or Twin Room","1 night ·","March 2023","Group","Reviewed: 26 March 2023","Very Pleasant Stay","Very pleasant stay","They should provide a +convex shaving mirror to shave +Comfortably","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Kkd0607","Singapore","3 nights ·","Couple","March 2023","Club King Room","Reviewed: 26 March 2023","Lovely stay in the heart of Chennai","Fantastic location and lovely service. Very good amenities. Food is very good, almost everything we tried was super tasty be it Indian or Continental cuisine. Rooms are well kept, spacious.","Aircon in the rooms can be a bit colder, but it's not warm as such.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Mongam","India","Deluxe Double or Twin Room","2 nights ·","March 2023","Couple","Reviewed: 21 March 2023","Excellent & Comfortable stay","Peaceful location.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Mohan","India","Deluxe Double or Twin Room","2 nights ·","March 2023","Solo traveller","Reviewed: 20 March 2023","Exceptional","Had an Excellent stay with good service. Nice cozy hotel with good service to guests. Location is at the center of the city but still the area is very quite.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Aurotim","Switzerland","9 nights ·","Couple","March 2023","Club King Room","Reviewed: 17 March 2023","Still one of the nicest hotels in Chennai, some details need improvement","Still one of the best and most central hotels you can find in Chennai. The service is great, the staff is friendly, you get a decent meal, the rooms are well appointed, spacious and clean. The room service menu is small but tasty and of good quality, with service usually very quick and efficient. +The person delivering room service always wore a mask even thought the food was covered, which is much appreciated. The hotel has, even though it is not immediately visible, a well stocked bar with some good whisky, gin and other drinks, and I believe they can make cocktails as well. +The beds are nice, big and comfortable and the AC can be adjusted or, thanks to good insulation, even switched off at night +Overall, a nice oasis in Chennai and especially enjoyable after a long day in the sun and heat.","A few minor things, but I feel they should be addressed in order for the hotel to know about them and have a chance to rectify them. +We booked a room for 2 person, when we arrived all amenities including towels were provided only for 1 person. This happened before and I would really wish the hotel could prepare the room for the number of guests booked. A quick call to reception fixed the issue promptly. +During our stay, towels were a bit of a concern as one time towels were not provided at all, sometimes 4 towels (2 small, 2 large, the usual complement) and sometimes only 2 large towels were provided. Also, laundry bags and the paper noting down laundry service were a bit of hit and miss, it seemed to depend on the day or on the person cleaning the room. We addressed this with reception and they rectified it (sort of) but it remained an interesting guessing fame and a surprise to see how many towels and/or laundry bags and slips were provided. +I understand that hotels are still struggling post Corona to get things back to the standard they used to have but it is a good opportunity to train (new) staff accordingly to emerge even better than before. +Unfortunately, the hotel does not operate their own fleet of vehicles anymore (pre-Corona they had nice, clean and well maintained Toyota Innovas) so the airport pick up happened in a very small car (although we requested and reconfirmed a larger car due to luggage) with a private (white) license plate rather than a yellow (licensed taxi/cab) license plate which was a bit odd. Also, the driver did not seem to know his way around the airport and how to find the entrance to the parking structure so we had a good 20min hike before we found the car. +If the above ""issues"" can be fixed it is really a top-notch hotel with a good value-for-money in Chennai.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Sav","Sri Lanka","Deluxe Double or Twin Room","14 nights ·","March 2023","Solo traveller","Reviewed: 15 March 2023","excellent hotel to stay safe clean and services , top notch","hospitality , staff and absolutely everything","nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"John","United Kingdom","Deluxe Double or Twin Room","1 night ·","February 2023","Solo traveller","Reviewed: 14 March 2023","Very pleasant stay and would return without having to think about other options.","The staff at reception gave a very friendly reception and were helpful and obliging throughout. The dinner and breakfast choices and quality were excellent. The room is well equipped and presented and was great for relaxing before going for dinner.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Vasanth","United States","Deluxe Double or Twin Room","2 nights ·","March 2023","Family","Reviewed: 13 March 2023","Very good","breakfast was great and staff were very friendly and helpful","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Prasenjit","India","Deluxe Double or Twin Room","2 nights ·","March 2023","Family","Reviewed: 13 March 2023","Nice stay.. Recommended","Prime location with ample greenery. Room was clean and nice with a nice view. Welcome and Restaurant staff were friendly courteous and prompt. All necessary amenities were present in room. Breakfast spread was good with substantial options.","Response time of housekeeping can be improved.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Nalini","United States","Deluxe Double or Twin Room","2 nights ·","February 2023","Family","Reviewed: 12 March 2023","Nice quiet stay","Good clean rooms with nice facilities and rooftop bar and restaurant","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Asha","Australia","2 nights ·","Couple","February 2023","Club King Room","Reviewed: 12 March 2023","Excellent stay","all","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Holly","United Kingdom","Deluxe Double or Twin Room","3 nights ·","March 2023","Solo traveller","Reviewed: 12 March 2023","Awesome. Would stay again.","Breakfast was excellent.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Adrian","Romania","2 nights ·","Group","March 2023","Club King Room","Reviewed: 6 March 2023","Very good","Roof top pool, asian restaurant.","Location","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Gavin","United Kingdom","Deluxe Double or Twin Room","4 nights ·","March 2023","Solo traveller","Reviewed: 6 March 2023","clean, comfortable, somewhat unexpectedly expensive","efficient and friendly staff. good housekeeping. Two great restaurants.","everything costs a lot more because of loads of taxes","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Ravishan11","Norway","Deluxe Double or Twin Room","7 nights ·","January 2023","Solo traveller","Reviewed: 3 March 2023","Superb","My go to place during all my India (Chennai) visits. Best location, great staff and really good service. Had some not so comfortable moments during my last stay in April-May'22 but things have improved a lot now and they are back to there best.","In-fact nothing this time","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Ravishan11","Norway","Deluxe Double or Twin Room","1 night ·","December 2022","Solo traveller","Reviewed: 2 March 2023","Superb","My go to place during all my India (Chennai) visits. Best location, great staff and really good service. Had some not so comfortable moments during my last stay in April-May'22 but things have improved a lot now and they are back to there best.","Nothing this time","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Niel","Australia","Deluxe Double or Twin Room","3 nights ·","February 2023","Solo traveller","Reviewed: 1 March 2023","Simply wonderful!","The hotel is nicely located and the amenities are wonderful. Great restaurant, awesome breakfast, clean large rooms, great water pressure, extremely courteous and friendly staff. Really nothing more that you could ask for.","Everything was top notch!!","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Sunil","India","Deluxe Double or Twin Room","3 nights ·","February 2023","Solo traveller","Reviewed: 28 February 2023","Great Stay!","Room was very well maintained and staffs are very good","Buffet at the restaurant needs improvement especially breakfast.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Jean-christophe","France","Deluxe Double or Twin Room","1 night ·","February 2023","Group","Reviewed: 27 February 2023","Very good stay!","The room is very spacious and clean. The people at the reception are really nice and do everything they can for your comfort. Possibility of having a cab from the hotel to the airport which is particularly pleasant","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Aamir","Australia","Deluxe Double or Twin Room","2 nights ·","January 2023","Solo traveller","Reviewed: 26 February 2023","Excellent breakfast. Perfect Stay.","Excellent breakfast.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Oscar","Spain","5 nights ·","Couple","February 2023","Club King Room","Reviewed: 26 February 2023","Great, as always! We will come back!","Wifi can be definitely be improved!","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Fiona","United Kingdom","Deluxe Double or Twin Room","1 night ·","February 2023","Couple","Reviewed: 26 February 2023","Exceptional","Everything","Nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Kundu","India","Deluxe Double or Twin Room","1 night ·","February 2023","Family","Reviewed: 23 February 2023","Exceptional","Ashraf too good care of room and our stay was really good.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Judy","Singapore","1 night ·","Solo traveller","February 2023","Club King Room","Reviewed: 23 February 2023","Exceptional","clean and convenient . friendly staff","7th floor room was a bit noisy. sounded like someone was doing work on the roof all night long (but assume they weren’t and it was wild life )","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Rangs","Canada","Deluxe Double or Twin Room","2 nights ·","February 2023","Family","Reviewed: 23 February 2023","Superb","Fantastic location, breakfast and helpful staff","Nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Yvonne","United Kingdom","Deluxe Double or Twin Room","3 nights ·","January 2023","Group","Reviewed: 19 February 2023","a bit of luxury","A beautiful hotel in a great location. very clean and great service from all of the staff","nothing","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Rajaratnam","United Kingdom","Deluxe Double or Twin Room","3 nights ·","February 2023","Couple","Reviewed: 18 February 2023","Clean but not sufficient facilities for the price","Reasonably good location. +Sufficient eateries but they are small in size and limited choice of food items. +Clean but small rooms. +Kept to a good standard. +Well trained staffs. +Might book again.","The hotel is in a one way street, hence difficult to get cabs during peak times. +No spa facilities. +Small room compared to other hotels. +Very small pool and pool bar. +Main restaurant is too small and the tables are placed very close to each other. Not sufficient choice of food items for vegetarians. No allergy marking. +Small lobby area. +Too expensive for the available facilities. +Not sure we will book again.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Aveejeet","India","1 night ·","Solo traveller","February 2023","Club King Room","Reviewed: 16 February 2023","convenient, comfortable, clean and efficient","Great staff and location. the rooms are clean and comforting","I could do with some hand towels in bathroom.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Ihsannappy","Singapore","Suite","4 nights ·","January 2023","Family","Reviewed: 16 February 2023","awesome stay. will come back again","extremely clean","more variety for breakfast buffet would have been better","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Andres","United States","Deluxe Double or Twin Room","2 nights ·","January 2023","Solo traveller","Reviewed: 16 February 2023","Wonderful stay while exploring Chennai.","Friendliness, cleanliness, roof area, neighborhood.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Vikram","India","1 night ·","Couple","February 2023","Club King Room","Reviewed: 16 February 2023","Very good","Good location, Clean Rooms","Over priced","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Yamini","United Kingdom","Deluxe Double or Twin Room","1 night ·","February 2023","Family","Reviewed: 15 February 2023","ok but didn’t feel luxurious","clean and friendly","breakfast not great","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Kishore","Australia","Deluxe Double or Twin Room","1 night ·","February 2023","Solo traveller","Reviewed: 15 February 2023","Comfortable stay and a great price.","Comfortable room. Great breakfast.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Katharine","United Kingdom","Deluxe Double or Twin Room","8 nights ·","February 2023","Couple","Reviewed: 13 February 2023","Exceptional","Great location. Every member of staff was friendly, welcoming and helpful. Excellent food and ambience - would definitely recommend to friends for a relaxing stay in Chennai","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Nora","Switzerland","14 nights ·","Solo traveller","February 2023","Club King Room","Reviewed: 12 February 2023","definitely worth to stay there, amazing friendly staff, exquisite food","excellent service","wifi sometimes not working","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Anna","Netherlands","Deluxe Double or Twin Room","1 night ·","February 2023","Group","Reviewed: 8 February 2023","Still a great choice","The hotel is still very clean, quiet and comfortable. The breakfast is good. I appreciate the sanitizer at the restaurant entrance especially as the water basin/toilet is far from the restaurant.","I wish that returning guests were received with a Warner welcome and their room preferences (stated on the reservation made weeks earlier) taken into account. If a certain room is not possible, the reception should at least mention it and explain.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Daniel","Germany","Deluxe Double or Twin Room","3 nights ·","February 2023","Solo traveller","Reviewed: 7 February 2023","Cool comfort in bustling Chennai","A modern and spotlessly clean hotel. The breakfast spread was absolutely sumptuous, with everything from fresh fruit to curries. Sweet or savoury, vegetarian or not, Indian or international - you name it; it's probably there.","The ""smart"" room was a little over the top, with the TV switching on (to a screen advertising the hotel's services) every time I entered the room. Worse, the AC reset itself to an arctic temperature each time at some point after I left, so that whenever I returned to the room, the first thing was to turn it to a higher temp setting. Folks, air conditioning is a great blessing of civilisation, but don't overdo it. Chilling a room to 22 degrees when it's 30+ outside wastes a lot of energy and is not healthy.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Vijay","India","Deluxe Double or Twin Room","2 nights ·","January 2023","Couple","Reviewed: 6 February 2023","Very comfortable stay in an excellent property","Neat and tidy place with nice rooms, good food and friendly staff.","","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Himesh","Switzerland","Deluxe Double or Twin Room","5 nights ·","February 2023","Couple","Reviewed: 3 February 2023","Facility is charming complimented by a good staff and the breakfast is fabulous","Hotel is very charming and the staff is well trained. Front desk was very efficient and helpful as was housekeeping. The internet was good, but the support staff was not on sync with the front desk.","internet was working well when it was not dropping and loosing service.","Hotel response:","Dear Guest, Greetings of the day! We thank you for the..." +"Neelakantan","India","Deluxe Double or Twin Room","2 nights ·","January 2023","Family","Reviewed: 1 February 2023","Good place to stay, rooms are good and hygienic and hotel staff is supportive and responsive","Breakfast was good.","Food ordered, were really expensive. Tariff is also expensive. + +The hotel took 1 days room rent extra from my credict card instead of the rent for the actual stay. They realised this and called me and told me that they will refund the same. However, this took a lot of follow up and after some delay, i eventually got it back. + +But for the above expereience, very exepnsive food, higher room traiff; this hotel has been a good place to stay.","Hotel response:","Dear Guest, +Greetings of the day..!! +We thank you for the..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" \ No newline at end of file