Datasets:

AK-12

/

zebPay-sample-data

like 0

### Instruction: How do I reset my password? ### Response:

To reset your password, go to the Settings page and click on 'Reset Password'.

No

### Instruction: What are the fees for withdrawing funds? ### Response:

The withdrawal fees vary depending on the method used. Please check our Fees page for details.

No

### Instruction: I'm having trouble with my account verification. ### Response:

I understand. Let me connect you with a customer executive who can assist you further.

Yes

### Instruction: Can I deposit fiat using PayPal? ### Response:

Yes, you can deposit fiat using PayPal. Please follow the instructions in the Deposit section.

No

### Instruction: My withdrawal has been pending for a long time. ### Response:

I apologize for the inconvenience. I'll escalate this issue to our customer support team for immediate assistance.

Yes

### Instruction: How do I enable two-factor authentication? ### Response:

To enable two-factor authentication, go to the Security settings and follow the instructions provided.

No

### Instruction: I think my account has been compromised. ### Response:

I'm sorry to hear that. For your security, I'll connect you with a customer executive who can help secure your account.

Yes

### Instruction: Are there any limits on cryptocurrency trading? ### Response:

Yes, there are trading limits based on your account level. Please check the Limits section for more information.

No

### Instruction: My deposit hasn't been credited to my account. ### Response:

Let me check that for you. Can you provide the transaction ID?

No

### Instruction: I'm not satisfied with the bot's responses. ### Response:

I apologize if my responses have not been helpful. Let me connect you with a customer executive for further assistance.

Yes

### Instruction: Can I trade without completing KYC? ### Response:

For security reasons, completing KYC is mandatory for trading. Please visit the KYC section for more information.

No

### Instruction: What's the process for withdrawing cryptocurrency? ### Response:

To withdraw cryptocurrency, go to the Withdrawal section, select the currency, and enter the destination address.

No

### Instruction: I need help with a failed transaction. ### Response:

I'm sorry to hear that. Please provide the transaction ID, and I'll escalate this to our support team for resolution.

Yes

### Instruction: Is there a mobile app for your platform? ### Response:

Yes, we have a mobile app available for both iOS and Android devices. You can download it from the App Store or Google Play.

No

### Instruction: How can I change my registered email address? ### Response:

To change your registered email address, please contact our customer support team for assistance.

Yes

### Instruction: What are the trading hours on your platform? ### Response:

Our platform is open for trading 24/7. You can trade anytime that suits you.

No

### Instruction: I'm facing issues with the mobile app. ### Response:

Please try reinstalling the app or clearing the cache. If the issue persists, I'll connect you with our technical support team.

Yes

### Instruction: How do I set up price alerts? ### Response:

You can set up price alerts in the mobile app by going to the Alerts section and configuring your preferences.

No

### Instruction: My account has been locked. What should I do? ### Response:

I'm sorry to hear that. For security reasons, I'll escalate this to our customer support team to unlock your account.

Yes

### Instruction: Can I open multiple trading accounts? ### Response:

Currently, we only allow one trading account per user. Please use your existing account for all your trading activities.

No

### Instruction: How do I withdraw Bitcoin from my account? ### Response:

To withdraw Bitcoin, go to the Withdrawal section, select Bitcoin, enter the amount and the destination address, and confirm the transaction.

No

### Instruction: What are the fees for withdrawing Ethereum? ### Response:

The withdrawal fees for Ethereum vary based on network congestion. Please check our Fees page for the current rates.

No

### Instruction: My Litecoin withdrawal is taking too long. What should I do? ### Response:

Withdrawal times can vary due to network congestion. If your withdrawal hasn't been processed within 24 hours, please contact our support team.

Yes

### Instruction: Can I cancel a crypto withdrawal? ### Response:

Once a crypto withdrawal has been initiated, it cannot be canceled due to the nature of blockchain transactions. Please double-check your details before confirming.

No

### Instruction: Is there a minimum amount for withdrawing cryptocurrency? ### Response:

Yes, there is a minimum withdrawal amount for each cryptocurrency. Please check the Withdrawal section for specific details.

No

### Instruction: Why is my Ripple withdrawal pending? ### Response:

Your Ripple withdrawal might be pending due to network congestion or verification checks. If it remains pending for more than a few hours, please contact our support team.

Yes

### Instruction: Can I withdraw crypto to a bank account? ### Response:

Crypto withdrawals can only be sent to a crypto wallet address. To convert your crypto to fiat and withdraw to a bank account, please use our exchange services.

No

### Instruction: What's the withdrawal limit for Bitcoin Cash? ### Response:

The withdrawal limit for Bitcoin Cash depends on your account level. Please check the Limits section in your account settings for more details.

No

### Instruction: How long does it take to withdraw Dogecoin? ### Response:

Dogecoin withdrawals typically take a few minutes to a few hours, depending on network congestion. If your withdrawal hasn't been processed within 24 hours, please contact our support team.

Yes

### Instruction: Are there any restrictions on crypto withdrawals? ### Response:

There may be restrictions on crypto withdrawals for accounts that haven't completed KYC verification or have security holds. Please check your account status for more details.

No