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F1 Race weekend in Austin was terrific. Sean at the front desk presented chocolate race cars that were custom made for hotel guests. Terrific staff, clean and friendly and will go back there again. Rooftop bar was an excellent place to relax outdoors and enjoy the city views.
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Overall this is a nice hotel. It benefits from having really good restaurants in walking distance and short distance away. Its a recent build I think it opened in 2021. It suffers from be modern over functional. Pros: Its newer, floors in the hotel rooms are lament, and large bathroom Cons: TV isnt centered in a double room, random bench extending from the closet built in to the built in desk, extremely small open space to hang clothes. The worst thing about the room is the extremely heavy not so pocket door. Its glass hanging with a small guide to keep the door on track. They really cut corners not installing a true track for the door. When you open the door it shakes making a loud noise. Its probably not a big deal for a solo or couple traveling. They can keep the door open. Its not ideal for friends sharing a room…
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4.0
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Jr27122014, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
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The breakfast buffet was delicious and so was our friendly waitress Sue. She gave a great description of our egg options and gave great recommendations. That was the best part of our stay. We would stay at this hotel again.
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4.0
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Julie, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
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Great experience, rooms were super clean and breakfast was very good. We were taken care of by Sue, she recommended the number 2 breakfast and it was delicious. Gym had the right amount of equipment to take care of a quick workout away from home. Loved the view on the roof, couldn’t ask for anything better.
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5.0
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Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
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Beautiful hotel and friendly, accommodating staff. The rooms are spacious and lovely. The hotel is located in the hill country slightly west of Austin and is in a quiet and pretty location, but still close to downtown and south Austin. All the staff was friendly, but we particularly liked Sue who works in the breakfast area and was very friendly and helpful.
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Nice clean hotel. They took very good care of us. All staff is very kind and courteous. Especially Francys taking care of our family at breakfast was wonderful. Kids loved the pool. We really enjoyed our stay.
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5.0
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W2228PVsarahm, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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Excellent location for me. Near by highway. Staff are so friendly. Sue, one of the staff, loaned me her personal umbrella so I wouldn’t been soaked during the rare rainstorm there. IT was so kind of her. I was always greeted with a “having a good day”, “welcome back” every time I entered and exited the hotel. This is my first time at the hotel but I’ll be back.
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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She is AMAZING in the breakfast area. The hotel is nice and clean and central to other areas. Here for a wedding and it was an easy and convenient experience that I would recommend for groups or Individuals
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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If you are staying here, make sure to request Sue as your waitress during breakfast. She's a joy to talk to and will make sure that you enjoy your meal! The hotel itself is great--nice rooms, responsive staff, good amenities, and a lovely rooftop bar.
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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The most beautiful, relaxing stay!! Effortless check in. Clean, comfortable rooms. Excellent food and bar options, decor, pool, outdoor space were all on point. Joi and Rachel went above and beyond to ensure the experience was positive. They were kind, knowledgeable, thoughtful, and accommodating for our last minute booking. We actually left a downtown Austin hotel early to come here. It was definitely worth it!! We will be booking another stay here in the near future!! Thank you Joi and Rachel!
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5.0
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O206TYcarolinea, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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I had to plan a last minute client meeting for 25 people and was scrambling to find a space that was affordable and would meet our needs. A friend of mine recommended the AC Hotel on Southwest Parkway and it did not disappoint. I received exceptional service from a number of people at the property, including SRhawn (event sales), Sue & Maria (event catering). They were responsive to my questions and requests from beginning to end and the day went very smoothly. We didn't need any guest rooms but the lobby and meeting room area was inviting and very clean. Highly recommend this property for an event.
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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This is a great hotel. The rooms are great, very clean. I’ve stayed here a few times when traveling for work. Staff is very friendly. Sue provided wonderful service both mornings! This is my team’s go to when in town.
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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The staff and hotel were amazing and exceeded my expectations. From the friendly and helpful front desk staff (Desmond, Mark, and Shrhawn) to the incredible Sue managing the food crew (thanks, Jessica!) to Rachel running the bars. Everyone was just simply stellar and I would absolutely recommend this hotel.
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5.0
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Q6954BTkf, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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The hotel is beautiful! Rooms clean, view incredible, and most of all, Sue, our server for breakfast, made sure we had food and conversation throughout breakfast! As soon as we stepped into the dining room she was there, giving us a tour!
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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The room was ready as we arrived. The room itself was sleek and modern. The breakfast far surpassed expectations! Sue, our server, was conversational and so kind. I’d definitely recommend this location.
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5.0
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Nomad06057415259, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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We enjoyed visiting with Sue and Maria they were our servers at breakfast And did a great job, very helpful and efficient , a great asset to the business The admissions desk was very helpful and friendly. I would change one thing , I would adjust the ice machines on each floor to Work as designed, they do not produce ice unless you put a hand over the sensor!
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5.0
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505williamd, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
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Great hotel with very friendly people. Sue is the best and will take care of you, and the chef Demetrius makes some unique dishes that are amazing. At night, make sure to check out the rooftop bar with Taj, best bartender in Austin. Will definitely stay here again in the future.
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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Great hotel. Clean. Comfortable rooms and bed. Staff was exceptional also. My favorite was Sue in the dining room. She is so sweet and makes the morning a little easier with her kindness. I look forward to staying here again.
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5.0
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mikesY5993YL, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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First time staying here for business. The hotel is in a great location and is beautiful and clean. Great work spaces in the lobby and roof top area to decompress in the evening. Sue and Maria were working while I had breakfast and thoroughly made my day by their kindness and service! The gym had everything I needed as well.
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5.0
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thelittleflower, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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We stay at the AC Marriott every time we’re in Austin (usually on a monthly basis). Amenities are excellent and the staff of attentive. I am typically up early and do not get to enjoy the breakfast but this time I had a longer lay over before meeting started. Breakfast was amazing. Francys took our order and made sure that we were well taken care of during our dining experience. Highly recommend.
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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The hotel is very clean with a decent price. Special mention to Ms.Francys who prepared our breakfast. She‘s very kind and very accomodating! I will surely recommend this hotel to my friends. You can visit Austin while enjoying your stay outside the bustling city center.
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5.0
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Ralf, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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Great hotel and service. Sue was fantastic at breakfast. This AC hotel was in a great location close to the office. Clean, great staff and amenities. Really liked the roof top bar. Fantastic view. Walkable location to some decent restaurants as well.
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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Sue is the best !!! The hotel is very clean rooms are great. The bfast is always amazing the freshly shaved prosciutto. All the team is always friendly and welcoming. Perfect place to stay away from the traffic. The views are immaculate. The team is always helpful and ensure your stay is excellent
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Sue is the best and did a great serving breakfast and lunch! We had great time at the hotel and service was awesome. Room was modern, clean! TV service and WIFI worked great. Wooden floors instead of rug is great. Shower setup was awesome!
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5.0
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Hugho804, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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This was my first time visiting this hotel. We stopped by just to check it out after dining ar a nearby restaurant. The lounge was very comfortable and we were taken care of by Taj who was very hospitable and went out of his way to make us feel welcomed. He made great conversation while he crafted his mixed drinks for us. I would highly recommend going there just to hang out for a relaxing evening with Taj at the bar.
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5.0
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Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
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What a great team this location has put together. Warm welcoming morning staff, Sue and Jessica are wonderful. They get to know the guests in a genuine manner and really remember what's going on with everyone. I'm glad the management have these people working here. Every morning I look forward to the service with a personal touch. As well the chef Maria always makes fantastic food. They even work with my asks for additions and changes in the food selection. Thank for a great stay.
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5.0
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Thank you for taking the time to leave a review about your recent stay. We are thrilled you chose to stay with us and appreciate the kind words of recognition for our staff members! We hope to see you again soon and will make sure we share your review with our wonderful team.
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Say hi to Sue. She is usually there in the morning serving breakfast and is very pleasant and welcoming. Also I am a fan of the cazuela with egg, manchego cheese and la quercia prosciutto. It is delicious.
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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Sue is such an amazing service professional and Demetrius is a wonderful chef they go above and beyond for their guests at this hotel and they are so welcoming. I stay every time I’m in Austin for work
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Francis- I call breakfast lady is so friendly. Her service makes the breakfast even better. Room is clean. Bed is comfortable. It is convenience to AmD office. ÁC runs a little bit loud. This is a minus point for this place in my opinion
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4.0
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456deedeet, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
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All right, I am going to start with the GREAT, move to the good, and end with the "needs improvement." GREAT: There was one major, significant, and remarkable bright spot. That was Sue, in the morning - she works in the breakfast bar area and I was just "wowed." I have traveled for years for business and she was without a doubt the most cheerful, kind, helpful, and happiest morning person I've ever seen working in a hotel. Ever. I don't ever leave reviews but I just had to do it this time because she was such a bright spot on this trip. Good: The hotel is SUPER CLEAN. That means a lot. Needs Improvement: My hotel room had the smallest windows I've ever seen. The room was clean but the windows were sooooo small. It made the room seem smaller and less inviting. The room also…
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4.0
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Thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
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What a wonderful place to stay. We came to Austin just one one night to attend friend’s wedding and this was the closest hotel to the venue. The room was clean, bright and very European feel. The hotel is pet friendly so we brought our two cocker spaniel with us . When we got there Saturday afternoon we were a bit hungry but didn’t want to eat too much because we knew there will be plenty food at the wedding 💒 We order couple salads at the downstairs restaurant and they were just perfect sized before the party. The hotel has a sky bar on the 5th floor with beautiful views of the Texas Hill Country . Absolutely stunning sunset and sunrise. If that wasn’t enough Sunday morning we had breakfast before leaving and let me tell you …you are for a treat if you get to meet Francys.…
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5.0
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506agataz, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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Taj was the highlight of my night. His service was on point and my drinks were so good. I tried 2 of bud suggestions and both were exactly what I wanted. Good vibes and good music too. Definitely one of the better hotel bars/restaurants I’ve been to. Well done.
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5.0
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Thank you for taking the time to share your recent experience. We are thrilled you enjoyed your time in the outlets with Taj!
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Great hotel. Nice staff. Very clean. Breakfast is great here and the bar staff is fun. The pool and deck are a fun place to hang out. The rooms are very comfortable and clean. We really enjoyed our stay.
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5.0
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Thank you for sharing your recent experience! We are glad you enjoyed your stay and the amenities of our hotel during your time in Austin. We hope to see you again, should your travels bring you back to the area.
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I came down for a wedding and was greeted by Taj in the lobby. It had been a long drive from Dallas and was exhausted. Taj immediately brightened my evening offering to make me a drink. Taj made one of the most unique drinks I’ve ever had. I was there for a wedding party which i was not in. Taj took the time to also suggest some nice places for me to visit and pass some time. I’d recommend this hotel not only because it was a beautiful location but also because Taj and his drink concepts are one of a kind. 10 out of 10 would recommend.
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5.0
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Chris, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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The team here is great — I’d particularly like to note that Sue is extraordinary — she is a key pillar of the operation at the Marriott AC Austin Hill Country. Between her glowing smile, positive attitude, and prompt service, she made this my go-to hotel in Austin! Sue really made all the difference at this Marriott property, and I hope Marriott can replicate the experience she delivers at other properties across the globe.
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5.0
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We appreciate you taking the time to share your experience with us. We agree, Sue is terrific! We hope to see you again soon.
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Great bar with excellent cocktails. Hotel was clean and upscale. Gym had plenty of equipment and parking was accommodating. Nearby restaurants are incredible and 3 are within walking distance. When traveling to this area I would most certainly stay here again.
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5.0
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Christopher, thank you for taking the time to leave us a review of your recent stay! We are thrilled you enjoyed your stay and hope to see you again soon when you return to Austin.
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Great new hotel in Austin area. Francis serves in the breakfast area, and is a wonderful human! She was a pediatrician in Venzuela, retired and moved her, and is now serving at this hotel. What a treat to chat with her!
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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Francys helped us to deliver an incredible program with exceptional service at our family offsite! We came to set up our family for a successful school year and her assistance helped us focus on the program.
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Had a great meeting at the AC Austin Hill Country. The hotel and catering were fantastic. Thank you Sue and Maria! Breakfast and lunch was delicious and was far better than the typical sandwiches and breakfast fare.
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Sue has done a wonderful job taking care (serving) of our group. She is way ahead of us and always anticipating our needs. Maria’s food was great. We feel we were treated above and beyond. Our business group will be back!!
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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The hotel is modern chic. The rooms are quaint and quiet. The best thing by far is this hotel Team. They're personable, professional and always seeking to serve the guests. I stayed here for a little over 2 weeks for work. As someone out on the road, living hotel to hotel, I came back to this one because of the people. It's important to surround yourself with good humans when you're far from home. Francys, Siron, Chris and Jessica. All of them were a real joy to chat with during my stay.
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Stayed at this hotel for 10 days; everyone at the hotel was very friendly. The lady that works in the cafe/lounge room -Francis was amazing; she always went above and beyond. She was not only very attentive but helpful and tried to do always her best with everything my team (group of 22 people) were asking.Always keeping a big smile. I would absolutely recommend staying at this hotel and Francis will make your stay feel better.
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5.0
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Thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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We liked everything about this hotel. It has a very European flair, and the location was good. We could get anywhere in the Austin area within 20 minutes. The breakfast was especially good, and we received excellent and friendly service from Sue and Francis.
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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All of the staff was great. Francys made our mornings with an extremely hospitable greeting. She was the best. We enjoyed the pool and the rooftop bar. All the food was phenomenal. The Tapas style dishes come out to be the perfect size and the bartenders can’t miss. They make great Micheladas, Margaritas, and bloody Mary’s. What a great stay we had. Thank you to all of the staff, especially Francys!
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Sue in the breakfast room is super sweet and helpful and very accommodating to both my children and I. She truly made our stay extra special. The room was nice and bed was comfortable and quiet.
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5.0
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emathes828, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
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Our guests chose this hotel because it is close to our home but is also conveniently situated amongst great restaurants and amenities. The hotel is beautiful and the staff is super! Their in-house house breakfast menu is small but mighty. And Sue took the best care of us while dining with the family! Definitely recommend this hotel for your out of town guests or your next trip to Austin!
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5.0
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Thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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The hotel was so comfortable for us. And sue at the AC breakfast kitchen was so hospitable to us and our puppy! She really made us feel welcome here. The location is so peaceful out in the hill country.
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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We have had a lovely stay at the AC Hotel Austin Hill Country Hotel. The hotel is very clean and very quiet ! The beds are comfortable and we all slept well. As a woman traveling alone with a special needs child I felt extremely safe. The hotel has a beautiful pool and out door area. The breakfast was amazing and Sue was very kind and helpful ! The hotel staff was very helpful with our requests and even switched our rooms for us during check in.
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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I had stayed there for 17 days when moved to Austin, this place was awesome! Especially Rachel (thanks for cocktail advise), Jessicain the bar (scotch whisky sour lol), Jessica at the reception desk (thanks for the warm welcome and help with the account), Taj (thanks for keeping uber ears food for me), and Kaitlin especially were super awesome! They all made my stay extra nice!!
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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great hotel in a great location. i think the pool is chilled which certainly makes it nice in the summer heat. the staff is extremely accommodating and the breakfast is top notch. sue and frances at breakfast are so wonderful with the children and very helpful and friendly overall.
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5.0
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Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
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This hotel was phenomenal!! Sparkling clean, beautifully decorated, great breakfast buffet, spacious and quiet rooms, beautiful contemporary rooftop bar and great atmosphere! Liked it so much we joined Marriott rewards program!
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Outstanding friendly service and beautiful accommodations. Check in was personal and Sue is great! We really appreciate the lighting and outlets for electronics in the room. Beds are awesome with just the right covering for the climate. Our only comment would be as plant-based eaters. There was not enough choices on the breakfast buffet for the cost. We would suggest offering a tofu-based hot dish, and more greens. That is consistent with European style breakfast.
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5.0
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lyno792, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
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Just checked in.. had an old fashion.. and man.. Jessica the bartender made one of the best old fashions I’ve had in my life.. props to her.. my trip will be A1 because of her.. Hotel room was clean.. and looks very modern. Bed is also very comfortable.
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5.0
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Lance2034, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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I came to the drag brunch show and it was absolutely amazing the workers Taj, Jess, Angel and Rachel the service was amazing 💚 I definitely will come again and share this experience with everyone I know
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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Breakfast is a little pricey but well worth it. Sue provided us with some excellent service and conversation. Pool out back. Nice assortment of things within walking distance. Would highly recommend staying here.
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5.0
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connorsH8687IA, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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The breakfast is delicious, highly recommend!!! Good food and high quality!! Our Waitress Sue was amazing, she took great care of us for our 3 day stay!! The food always came out quick and with no issues.
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5.0
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Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
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My daughter and I visited on business and this hotel is clean and well cared for. The highlight, however, is the staff. They go above and beyond to keep you comfortable and happy. I recommend the Cazuela from Francys in the morning—the best way to start your day! Thank you, Francys!
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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Do you miss the hotel service pre-COVID? Since COVID, most of my Austin hotel stays are built on an attitude that I should be grateful to be paying for a room, as opposed to the hotel appreciates I am a paying customer. I’ve stayed in Austin well over 20 times, & most stays leave me packing extra things to fill the gaps of the lackluster hotels/services. Not here: this hotel reminds me of the travel days pre-COVID. The management & service staff make it clear they are happy to be there & work to provide exceptional customer service. The response time for any question or request for help is short & sweet. I stay in Austin often for business & pleasure, & Austin’s growth has led to more demand than supply, but this hotel is a rare gem with the quality of the facility & entire…
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5.0
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Kim K, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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Sue at breakfast was the best! We’ve never been taken care of so well by any hotel staff ever. We really enjoyed getting to visit with her, and she was very attentive. Highly recommend. This team cares!
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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We were greeted with the nicest, friendly person at the front desk, Katy. She was an asset to this hotel. The hotel is very nice and the breakfast was very good but a little pricy. We did have some issues with housekeeping which Katy apologized for and they were resolved.
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3.0
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Hi Navigate35934227919, thank you for taking the time to let us know about your interaction with Katy. Katy is a valued member of our team here and it is with great pleasure that we read reviews like these to let us know what a great job she is doing. We will be sure to share this review with her!
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This hotel was a pleasant surprise. It has a great atmosphere, including great views in general, particularly from the rooftop bar, in a great location. Very nice staff especially Sue in the breakfast area who is very friendly and helpful. A Peloton in the gym was a bonus. Only downside was small pool area.
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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Excellent service, accommodation and the breakfast. Especially Ms Sue (in charge of kitchen) made me our morning gorgeous . Thank you all. If we come to this area again then this will be the place we will live.
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Great breakfast and commons areas. Very open and bright. Tables were available throughout the common areas and on the patio. A special compliment to Francys who really makes breakfast a happy occasion Staff was very helpful and considerate
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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Amazing staff (Sue was such a gem). Beautiful facilities. Comfortable rooms. I appreciated the lack of carpeting, but it did make for a very noisy experience. One can hear every toilet flush, every door opening, every conversation in adjoining rooms. The room and pool areas were not as clean as I would have hoped for a newer hotel. But overall, quite a lovely stay.
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4.0
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388colettel, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
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I was thoroughly impressed with this wonderful new hotel. The design is so well thought-out and the staff, especially Kai and Francys, made me feel like an honored guest. The breakfast buffet is bar-none. I recommend AC Hotel in Austin Hill Country.
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5.0
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betsykent, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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Wedding weekend a complete success! Clean rooms, intimate feel, great patio with fire pit off lobby bar, breakfast buffet with made to order options… But the staff is what takes this to a 5 star rating! Ky at the front desk went above and beyond for our family when we had a health issue and needed to call 911. Absolutely amazing!
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. We hope everything is okay with your family and we look forward to welcoming you back again soon!
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This has been a great experience coming down here for a business trip and staying here for almost a month. To the front desk staff to the bartenders and to the morning breakfast crew! Thank you too Francés and Sue for always having a smile every morning when I come down and making me feel like I'm at home you guys are truly very heart warming to everyone. And thank you Taj for always giving us great service at the bar. You guys rock!
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5.0
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johnlewism2023, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Yeah been since the first day we got here, guest service was incredible, always was a pleasure to be served by him he’s the only reason we kept revisiting the bar in our hotel instead of going out always had so much fun
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5.0
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robertwN3258BC, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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the amenities and the vibe of the hotel is overall amazing, but my highlight is the bar. Taj is absolutely AMAZING. I’ve been coming to this bar specifically every night he’s working just for him and his over the top service. I came in from California on a business trip, and he always brings me from a 3/10 vibe to a 12/10.
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5.0
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We appreciate you taking the time to share your experience with us. We agree, Taj is terrific! We hope to see you again soon.
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The staff here is top notch. The people at the front desk were great, friendly efficient and professional. Sue in the dining area at breakfast recognized my wife from her previous stays and welcomed us as though we were family. Sue and the other staff made sure I had a great coffee and a tasty fresh breakfast. The bartender upstairs made great Old Fashions and was also friendly and professional. 100% recommend this hotel to stay for business or pleasure. Clean rooms, and Spanish porcelain in the bathroom with a great walk in shower we're fantastic as well. Nice all around job AC!
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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My husband and I had breakfast and Sue was our server. She was so sweet, like she had always known us. She made us feel so welcome. We had pleasant conversation while waiting for our food, which didn’t take long. You should definitely come in to see Sue for breakfast.
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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The staff is some of the nicest, friendliest and accommodating. Sue, Francis were awesome. So nice and always a kind word. Every day. I also thought I had left my curling iron on, and the gentleman who answered the phone took care of it and called me back to let me know that all was good. There is some noise transfer that happens, but it was not that big a deal. As it is so close to where I needed be. Thank you for a pleasant stay.
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4.0
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We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
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New and clean. The staff is extremely friendly. Francis and Sue helped make our breakfast experience such a delight. They spent time with us and helped us make great decisions on the breakfast casserole. The bartender Sat. night was friendly and we spent time reliving our day.
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5.0
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111debbiee, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
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All of the staff went above and beyond for us. 11 out of 10!! The breakfast staff were so charming it was like having breakfast with your favorite aunties. This is my first time staying in an AC property and I think I’ve found a new favorite.
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5.0
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kacia2021, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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Great experience all around. Kai at the front desk was very helpful both at check-in and throughout our stay. The breakfast was fantastic; particularly the a la carte menu items I ordered. Francys and Sue were very attentive and great to talk with. Mark at the rooftop did a great job with a full, but understaffed bar. It was also nice to see the general manager walking the floor and checking in on guests, even though the staff seemed to always have everything under control.
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5.0
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rralber88, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Very new and well designed hotel, comfortable rooms and good service. The breakfast team was excellent, particularly Sue who was extremely welcoming and friendly! The food was delicious as well. Would stay here again.
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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My first stay was impressive. Pleasnant atmosphere. All staff were curteous but i especially want to highlight Ms. Sue. Her beautiful smile and welcome at bfast makes ur day. It gives you the push to achieving a better day and the desire of wanting to be a better person. She is indeed an inspiration. Treating all equally and making sure everyone is pleased n happy. She is an asset to AC hotel.
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5.0
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We appreciate you taking the time to share your experience with us. We agree, Sue is terrific! We hope to see you again soon.
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The accommodations were great. The staff were very friendly and helpful. Sue in dining was the best. She was so helpful and friendly. Interacting with her for breakfast really started my day off right. The food was great as well. I travel to Austin for work frequently and I will be staying here again.
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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It was a pleasure to stay in this hotel. Modern design rooms, fire pits on a patio. I especially like tasty breakfast served by Sue and made by Ukrainian chef Maria. Thank you! You made my day. Дякую пані Марія, нехай Вам щастить!
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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Great birthday weekend. We enjoyed our time at the hotel. We were greeted upon check in by the assistant manager. She gave lots of information of what all there was to do on property and the hours things were open. We got a king room. The room was great. The room had a good layout. The bed was good. The blackout curtains did a great job of keeping the morning sun out. The bathroom had a good layout and the shower was wonderful having a nozzle spray or a waterfall spray. The automatic sensor on the light was a great feature in the night. Another great feature was the built in nightlight that had the ability to be turned on or off or adjusted in brightness. The rooftop bar had nice views of the Austin skyline. The patio on the ground level had a nice variety of…
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5.0
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steno225, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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We have fallen in love with this simple beautiful boutique hotel in austin. Our three adult children live there so we travel frequently. We used to stay in downtown but this place is so welcoming and friendly its like we have an apartment or condo in austin. Kudos to EVERYONE who works there. The hotel is small enough for employees to get to know you and it seems like they try extra to do just that. Special shout out to Francis and Sue the breakfast ladies. We actually got hugs when we returned for our next visit! Also shout out to Chris the manager for helping me with the silly high tech ice machines and just being nice and helpful every day. I wish I got more names because everyone was so nice. It will be our go to hotel for Austin. Also: very cool coffee shop BlackRock…
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5.0
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jazarneb, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Great location between dripping springs and downtown Austin. The hotel is about a year and half old and has a beautiful modern look with a comfortable ambience. The lobby and rooftop dining / lounge is fantastic day and night. The breakfast was all you can eat for $19 and the service was note worthy. Sue was was an amazing help, extremely kind and accommodating; she definitely made my solo breakfast a positive one and started my day of right.
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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We stayed at the AC Hotel for two weeks in February. My husband was there on a business trip and our one year old daughter and I accompanied him. We felt very welcomed there. All the staff was super friendly and helpful. Especially Sue the breakfast attended was the best. It was a pleasure to see her every morning. She made us feel so welcome and took really good care of us.
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5.0
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Laggy_la, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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Taj was amazing! The customer service provided was top notch and he has extensive knowledge of drinks. His espresso martini was one of the best I've had! On top of the amazing drinks, he was also very personable and made my day brighter. 10/10 would recommend it!
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5.0
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Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Super clean, nice rooms with a waterfall shower. A little pricey but well worth it for the room quality. Be warned that their breakfast is $20 and not included in the room! But there’s a free coffee bar in lobby next to it that’ll cover the basics.
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5.0
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Kelly, thank you for taking the time to review us and share your experience. We are happy to see our property and staff provided you with a great stay, and we hope you come visit us again soon!
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I always enjoy my stays with Marriott, but Taj made my most recent stay even more memorable. Not only was the hotel gorgeous, stylish, and clean, but Taj added the cherry on top. He was courteous, funny, knowledgeable about the hotel and even educated us on different alcohols. We all enjoyed our stay and the time spent at the bar with Taj.
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5.0
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We appreciate you taking the time to share your experience with us. We agree, Taj is terrific! We hope to see you again soon.
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Sue at Breakfast was Amazing She went above and beyond to make our experience wonderful Sue is Top Notch Great experience over all was great Outdoor Seating was a plus for sure *(sound proofing in rooms is needed )
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5.0
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Thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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This hotel is great and was a comfortable stay for a business trip. There are a few new and fun restaurants to walk to. Rooftop bar is a nice touch, and breakfast is great before starting the day. Sue, waitress who manages the breakfast, is a total gem! Looked forward to chatting with her every morning and her hospitality goes a long way. Will return.
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5.0
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Thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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What a great hotel. The staff was incredibly helpful and personable. I would particularly like to mention Sue in their breakfast/catering department, SRhawn Powell as sales director, Bruce Carter in Engineering and Kevin, who does a little bit of everything at the hotel. This group of people made our stay a success and each one deserves individual recognition. Well done!
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5.0
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Lynn, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Wow. Just wow. I typically stay at Hilton properties, but due to the wedding block, I ended up here at the AC Austin Hotel Hill Country. Mostly apples to apples from what I am used to, but with one exception…the FOOD! Best hotel breakfast I have ever had (and I travel a lot for work). I had the croissant breakfast sandwich, which was made-to-order by Chef Dimitri so it was always hot and fresh. It was absolutely incredible from texture to taste. The pancakes (made from scratch) were phenomenal, and I’ve never been a huge pancake fan…but I went back for a second helping since it’s all you can eat! The spread was amazing, plentiful, diverse, fresh, and delicious. But that is only half of it. The staff were the most delightful people! Sue greeted me every morning with her…
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5.0
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Thank you so much for the amazing TripAdvisor review of our hotel and our AC Kitchen breakfast crew! We truly appreciate you taking the time to recognize our superstars Sue and Chef Demetrius for their hard work and excellence of service. We are thrilled to have the opportunity to share and celebrate this feedback with them. We hope you will return to the AC Austin Hill Country the next time your travels bring you to Austin.
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Exceptional staff! Especially Francys in the dining room every morning, and Elaine and Celia in housekeeping! Very nice and I loved being able to get a good meal at night without leaving the hotel. The roof top bar is amazing with a breathtaking view. Don’t remember the server’s name but she was awesome as well. Great place!
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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The breakfast staff was fantastic and kind and great resource to what the area had to offer, Sue was very kind and sweet kitchen staff. And made our staff very pleasant. I would stay at this property again.
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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My husband and I stayed 8 nights at the AC Hotel Austin Hill Country in February of 2023. The hotel had been open just over a year and everything was still new, shiny and very clean. The beds were comfortable and the room was very quiet. Our favorite thing by far was the breakfast. Sue and Francys provided excellent, friendly service and the food was unusually good. Not your typical hotel breakfast!! Overall, definitely a hotel to recommend!
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5.0
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Thank you for the excellent review on TripAdvisor! It truly means a great deal to the entire team when lovely guests such as yourself takes the time to share the wonderful experience our talent members helped provide while at our hill country hotel in Austin. We look forward to sharing this with Francys and Sue during our morning team meetings so we can all celebrate their excellence in service together. Thank you again and we hope to see you back again soon!
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Stayed this hotel 2nd times and each time spent about a week or so. The breakfast ladies Sue and Francys are two of the best asset of this hotel. Putting on smile and greet every guests every day even how busy they are. Room - clean and practical. Room are not housekeep daily but upon request, I am fine with that. Aircon just too loud to have a a good night sleep especially for light sleeper like me. Lack of laundry service is a big let down especially if you have a long stay. Overall still very good hotel I will recommended. Definitely showcase “people-the employees” are more important than the hardware.
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5.0
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Thank you for taking the time to share your experience on TripAdvisor, Nomad. I do apologize that you did not received daily housekeeping during your stay as that is something we provide. We only had to halt services for a day during the recent ice storm due to staffing limitations. We are working on a same-day solution to provide valet laundry service with a local partner and hope to have this available soon. In the meantime, there are options for next-day service and Sud Share is a local company that will wash, dry and fold for our guests. Thank you again for giving us the opportunity to respond to your concerns from the last stay with us. We hope you will visit us again the next time your travels bring you to Austin.
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Clean, bright, beautiful! Just a few words to describe this lovely hotel, but what stands out the most was the service. Sue and Francis went out of there way to may our experience top notch. It’s fabulous and will be our go to hotel in the future when visiting Austin.
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5.0
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Thank you for the excellent review and recommendation on TripAdvisor. We truly appreciate your recognition of Sue and Francys in our AC Kitchen and are delighted to know that they exceeded your expectations. We hope to see you again soon!
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I woke this morning stunning view out my window. Decided to wander down for coffee and got blessed with the happiest breakfast host I have ever met in a hotel. Sue M is bar none the best at what she does. Ensuring all the things are taken care of with a smile on her face. Willing to get you whatever you need to make sure your experience is 100%. I give Sue 10/10 she exceeded expectations.
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5.0
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Good day, Loewenator! Thank you sincerely for the warm-hearted review and for taking the time to share your experience with our amazing and wonderful Sue in our AC Kitchen. We love sharing great feedback with the entire team and praising her for her service excellence! Thank you again for recognizing Sue. We are delighted to know she took great care of you and we know she and all of us here at the AC are looking forward to your next stay with us.
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Very nice hotel, great location and great hospitality. Especially Sue, who manages the delicious breakfast offering. She took the time to ask me about my family and tell me about hers, and went the extra mile to make it welcoming. Looking forward to my next visit.
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5.0
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Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
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Setting in Austin Hill Country is perfect with great views. Cafe/bar works like a pub in evening, B&B in morning. Staff was great, particularly including Sue, my breakfast server. Always looking out for anything I might need, and taking care of the other customers the same way. Room is modern, clean, and quite functional. Good place to stay for a getaway.
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5.0
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Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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I stayed here for 2 weeks and the experience was amazing. Everyone was very accommodating. There’s a lady named Sue always made sure breakfast was taken care of. I would definitely stay here again. 10/10
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5.0
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Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
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Sue was an amazing server. Will come back for sure. Rooms were clean and pleasant. Definitely recommend to all guests. Courteous staff. Almost a home away from home. Food upstairs was also great. Only issue is review needs to be 200 characters long so a little lengthy.
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5.0
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Thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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