dial_id
stringlengths 32
32
| utterance
list | segmentation_label
list | da
list | role
list | turn_id
list | topic_id
list |
---|---|---|---|---|---|---|
8d3b03b190ba86c699dae01cb01c52ee | [
"Can you help me learning about the graduated license law and restrictions for drivers under 18?",
"The Graduated License Law places restrictions on drivers under 18 years of age who have a junior learner permit or junior driver license Class DJ, MJ, or DJMJ.",
"Have you complied with the restricitions?",
"Yes, I have complied with the restrictions.",
"If you don't, your junior learner permit or junior driver license could be suspended or revoked for 60 days.",
"Does it depend where I am driving for privileges?",
"Yes, your driving privileges vary depending which geographic region you will be driving.",
"What if I am under 18?",
"The regional junior learner permit and junior driver license restrictions are explained on this page.",
"Am I able to driver in NY State with a learner permit, junior learner or junior driver license from another state if under 16?",
"Even if you hold a permit or license issued by another state, as long as you are under 16 you cannot drive in NY State.",
"What if I am age 16 or older and hold the learner permit, junior permit, or junior driver license from another state beside NY?",
"You would be able to drive but need to obey any restrictions imposed by the state that issued your permit or driver license."
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
2,
2
]
|
23eb1b86fd16bb3e89669781705df41a | [
"hello how I get a military skills test exemption",
"Do you have military experience driving commercial motor vehicles?",
"Yes",
"In that case you can request an exemption from the NYS CDL skills test when you apply for a CDL.",
"What requirements do I need to meet?",
"Currently you must have a valid New York State Driver's License or have a valid exit from the State Driver's License to be exchanged for a New York State Driver's License\n meet all other requirements to qualify for a New York State commercial driver's license; See Get a Commercial Driver's License",
"What requirements do I need to meet to qualify for this exemption?",
"As I told you earlier, you must currently have a valid New York State driver's license or have a valid state driver's license exit to be exchanged for a New York State driver's license that\n meet all other requirements to qualify for a New York State commercial driver's license; See Obtain a Commercial Driver's License",
"OK thanks. What is the main theme of this guide?",
"the main topic is Commercial Drivers",
"What should I present at the DMV office?",
"You will be asked for the following at a DMV office"
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2
]
|
f684a53c005e87685b2d1884c7452b54 | [
"Hello. I would like to know about how to get a military skills test waiver, please.",
"Do you have any experience driving military commercial motor vehicles?",
"Not for the army but I have experience on driving commercial vehicles.",
"Do you know the requirements you need to meet for this kind of waiver?",
"Not really, that's why I'm looking for information.",
"Great. What do I need to do this kind of waiver?",
"We need you to provide the application date if you are in active service or your date of being discharged from the military.",
"Can you give me more information?",
"If you need more information, you can see the driver license class descriptions MV-500c.",
"I must already have a driver license too, right?",
"Yes. You must be currently holding a valid new york state driver license or have a valid out of state driver license to be exchanged for a NYS driver license."
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
|
1d847ac492d6f02b2033cfe8ce8be69b | [
"I'm trying to get my NYS CDL and I want to know how to get a military skills test waiver.",
"Does your military experience including driving commercial vehicles?",
"Yes, it does.",
"Excellent. You can apply for this waiver at the same time you apply for your NYS CDL.",
"Are there any other requirements to obtain the waiver?",
"Yes, you must currently have a valid New York State driver license and meet all other requirements needed to qualify for a NYS CDL. If you have a valid out of state license, this can be exchanged for a NYS driver license.",
"How do I apply and what do I need?",
"You'll need to bring the completed waiver and other identification documents to your local DMV office to apply.",
"What do I need to prove that I have operated a CMV of the same type that I'll be operating?",
"You must prove that you have operated this CMV for at least 2 years before the application date, if you are still in active service, or the date you were discharged from the military.",
"So, after I meet all these requirements, I get my CDL?",
"Yes, you are correct. After requirements are met, you'll be issued your CDL. The class, endorsements, and restrictions on the CDL will depend on the type of CMV you operated while in the military."
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
|
ecae16da25f40f09605f09e09681e022 | [
"How would I go about getting a military skills test waiver?",
"Do you have military experience driving commercial motor vehicles?",
"No, I do not have military experience driving commercial motor vehicles.",
"Do you know the requirements for the waiver?",
"Yes, I know the requirements.",
"Then you all ready know that you must currently hold a valid NY State driver license or have an out-of-state driver license to be exchanged for a NYS driver license.",
"What happens after all requirements are met?",
"We will then issue your CDL class, endorsements and restrictions will depend upon the type of CMV you operated in the military.",
"What do I need to do to apply?",
"You must present certain requirements at the DMV office.",
"What information do I need?",
"The application date if in active service for the last two years, date of being discharged."
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
|
53b464aa2c5fa12a5cb8cdb68c85e140 | [
"I have questions about getting a military skills test waiver.",
"Do you have military experience driving commercial vehicles?",
"No, but my husband does.",
"Do you need to know what the requirements are to obtain a waiver?",
"Yes. That would be very helpful.",
"Okay. To qualify for the waiver, you must currently hold a valid NY state driver license or a valid out of state driver license that can be exchanged for a NY state driver license. ",
"Can I exchange my New Jersey license for a NY state license to meet requirements?",
"Yes, you change exchange your driver license.",
"Where can I get more information about this?",
"You can find this information on our website under Driver License Class Descriptions [ 4 ] MV-500C.",
"Where can I find more information on becoming a Commercial Driver?",
"This information can also be found on our website under Commercial Drivers."
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
1
]
|
5f15fd5ed2e71a0d4ae89a51a9f87aed | [
"I need to find out whether or not I qualify for a military skills test waiver.",
"I can help with that. Do you have military experience driving commercial vehicles?",
"Yes, I do.",
"Great. You can apply for a waiver of the NY state CDL skills road test when you apply for your CDL.",
"Where do I apply?",
"You can apply at your local DMV office. Be sure to bring all necessary documents when you go to apply.",
"What are the requirements for getting the waiver?",
"To qualify for a waiver, you must have a valid New York state driver license or a valid out of state driver license that can be exchanged for a New York driver license.",
"I was recently discharged from the military. Does that matter?",
"No. You can still qualify for the waiver.",
"What do I need to bring with me to DMV?",
"Aside from bringing your proof of military service, your driver license, and CDL waiver form, you will need to prove that you have operated a CMV for at least 2 years before the date you were discharged from the military."
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
|
5f103b80dd284c823e2e7cd5f17d760f | [
"I wanted to know more about getting a waiver on my CDL because of my military work",
"Okay, so you have military experience driving commercial motor vehicles?",
"yes I do",
"You can apply for a waiver of the NYS CDL skills road test when you apply for a CDL",
"Do I need to have a license already to get the waiver?",
"You must currently hold a valid New York State driver license or have a valid out of state driver license to be exchanged for a NYS driver license",
"and what are the NY cdl requirements?",
"I can link you to a page where you can get more information on the requirements to get a CDL",
"can I apply online when I'm ready?",
"You must apply for a military skills test waiver at a DMV Office",
"and I get my waiver and CDL that easy?",
"Yes, if you meet the requirements and pass all applicable written tests and pay the written test fee, permit fee and license fee."
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2
]
|
63ac1025f14aa5842d9867e06902c3c2 | [
"I need help with getting a military skills test waiver.",
"Do you have any military experience driving commercial vehicles?",
"Yes, I do.",
"Great. You can apply for the New York CDL skills road test waiver when you apply for your CDL.",
"What are the the requirements that I need?",
"If you meet the requirements, you'll be issued a CDL. Any class, endorsements, and restrictions placed on your CDL will depend on the type of Commercial Motor Vehicle you drove in the military.",
"How can I find more information about this topic?",
"You can find more information about Commercial Drivers on our website.",
"If I qualify for the waiver, do I still need to do the written test?",
"Yes, you will need to complete and pass all your written tests to get your CDL. You will also need to pay a written test fee, permit fee, and license fee.",
"How do I find information on the different CDL classes?",
"You can find that information on our website under Driver License Class Descriptions."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
2,
2
]
|
7b000293cd1ab5686e8631aa4ff39bba | [
"How would I get a military skills test waiver?",
"Do you have military experience driving commercial motor vehicles?",
"Yes, I have military experience driving commercial motor vehicles.",
"then you can apply for a waiver of the NYS CDL skills road test at the time you apply for a CDL.",
"How do I find out more info?",
"You can look under the Driver License Class Descriptions MV-500C",
"What happens after I meet all the requirements?",
"Your CDL will be issued and the class, endorsements and restrictions will depend upons the type of CMV you operated in the military.",
"What specific topic can I look under?",
"You would be able to look under the Topic, Commercial Drivers for more information.",
"What requirements do I need to meet for the military waiver?",
"You definitely need to hold a valid NY State driver license or have a valid out of state driver license to be exchanged for a NY State one and meet all other requirements set forth by NYS to get a CDL."
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2
]
|
0fe90f7578cc64f44c8146988248aeb4 | [
"Hello I need information about How to Verify a Title or Lien Status",
"Have you already done it online?",
"yes i have tried",
"ok You can check the status of vehicle titles and liens online. but Sorry, the service is not available for boat titles.",
"And if I already sent it but a month has passed and I have not received it?",
"it can take up to 90 days for you not to receive your title",
"ok, another question what inconveniences can I find when wanting to do my verification online?",
"You may find that The service does not display any personal information about the vehicle owner or registrant.",
"What do I have to do to have a lien recorded on a certificate of title?",
"You must file an application either through a distributor or directly to the New York State DMV to pay the required lien registration fees",
"Where can i get more information?",
"you can contact us again with pleasure we will assist you"
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
1,
1,
1,
1,
0,
2,
1,
3,
3
]
|
da1560de700a666763b6c2246bd58e02 | [
"Hello I need information about How to Verify a Title or Lien Status",
"do you want to do it online?",
"Yes",
"You can check the status of vehicle titles and liens online. Sorry, the service is not available for boat titles.",
"But if more than 90 days have passed, what should I do?",
"If more than 90 days have passed, you still haven't received your title, Email DMV to check the status of your title",
"what should I do?",
"Email the DMV to verify the status of your title",
"What should I do when I make the Customer Lien Consultation?",
"Provide your contact information if you are a credit institution, include your lien code.\nProvide complete and accurate information for the vehicle or vessel in question.",
"and the vehicle that I must provide?",
"You must provide the\n Vehicle Identification Number VIN\n vehicle model year",
"What if you have the correct form and fee to register my lien?",
"we will contact you to inform you what you need"
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
1,
1,
1,
1,
1,
1,
0,
2,
1,
3,
2,
4,
4
]
|
14e953a27093a0c497bd6c37868bd562 | [
"Hello I need information about How to Verify a Title or Lien Status",
"do you want to do it online?",
"Yes",
"You can check the status of vehicle titles and liens online. Sorry, the service is not available for boat titles.",
"Has it been 90 days since you made the request?",
"do not",
"and what information should I give?",
"Provide your contact information if you are a credit institution, include your lien code.\nProvide complete and accurate information for the vehicle or vessel in question.",
"and do I have to give the embargo code?",
"Provide your contact information if you are a credit institution, include your lien code.",
"and what does the verification service show?",
"The status verification service shows the title was issued by the DMV"
]
| [
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
1,
1,
0,
2,
2,
2,
1,
3,
3
]
|
7168177066c372e94c499a0f41a976b6 | [
"Hello I need information about How to Verify a Title or Lien Status",
"want to know How to verify a title or lien status?",
"Yes",
"You can check the status of vehicle titles and liens online. Sorry, the service is not available for boat titles.",
"Has it been more than 90 days since you made the request?",
"do not",
"Where can i get more information?",
"If you have questions or problems about any other matter, see how to contact us",
"What is a Lien not included in the list?",
"want to know what you must do to have a lien on a Certificate of Title?",
"Yes",
"You must submit an application either through a distributor or directly to the New York State DMV.\n pay the required lien registration fees",
"and can my information be compromised?",
"The service does not display any personal information about the vehicle owner or registrant."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
1,
1,
1,
1,
0,
2,
1,
3,
3,
3,
2,
4,
4
]
|
2f962499dfbb7fc2d4a619ce66663a50 | [
"How can I check a title or lien status?",
"Would you be checking this online?",
"No, I would not be checking the title or lien status online.",
"Do you have a lien not listed?",
"No, my lien is listed.",
"Do you have a customer lien inquiry?",
"No, I do not have a customer lien inquiry.",
"What topic would I look at online?",
"You would look under Topic called Registration.",
"How do I send it online?",
"You would have to click on the email address shown on the form to open an email, or open an email and paste the address into the To line and then attach the completed form to the email and send it.",
"I did everything it said to do to find my lien but it is not listed.",
"You would need to immediately contact the DMV by completing and emailing a Customer Lien Inquiry MV-910 to the email shown on your form."
]
| [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
4,
6,
6
]
|
53c651b4fbe156d35cc7f7b6af9c3262 | [
"Is there an easy way to check a title or lien status?",
"yes, do you want to do it online?",
"No, not really into filing online.",
"Do you have a lien not listed?",
"No, I do not have a lien not listed?",
"Do you want to do a Customer Lien Inquiry?",
"Yes, I would like to do a Customer Lien Inquiry.",
"You would need to provide your contact information if you are a lending institution and provide your lien code.",
"What is the process of emailing the form?",
"You need to click on the email address show on the form to open an email, or open an email and paste the address into the To line and then attach the completed form and send it.",
"What topic can I look online?",
"You can look under the topic Registration."
]
| [
0,
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
0,
2,
1,
3,
3,
3,
3,
2,
4,
4
]
|
bb0ad95060a47487a23b067fafb11b59 | [
"What happens if I had a lapse of insurance coverage during active duty?",
" You are required to maintain continuous coverage or surrender your plates before deployed",
"Were you able to do it?",
"yes",
"DMV has a procedure in place to exempt you from administrative actions upon your return . You must provide a notarized statement that the vehicle was not used during the time in question , a copy of your military ID , proof of current insurance or surrender of plates , and signed and dated copies of deployment and return papers , or DD-214 if separated from service .",
"If I have more questions",
"please contact the DMV Call Center",
"What do I need to know about active military personnel?",
"Active military personnel must show proof of date of entry into military service",
"a discharged military man who must show",
" A discharged serviceman must show a Certificate of Discharge , DD-214 . You must have been discharged within the past 30 months ",
"can the license be renewed?",
"If the NY State license was valid at any time during your military service , your license can be renewed"
]
| [
0,
0,
0,
0,
0,
0,
1,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
1,
1,
1,
1,
1
]
|
752b8258b89375510f6ce04715013340 | [
"Hi. I'm in military active duty and I'm worry that my NY State driver license expires while I am on active duty.",
"Of course. The NY state law automatically extend license privileges throughout active military service for up to 6 months after discharge or separation.",
"Was your NY State license valid at any time during your military service?",
"No, I think it wasn't.",
"This could be a problem?",
"If your license wasn't valid, then it can be renewed.",
"Is that some kind of law?",
"Yes, is a executive order no. 2 by governor andrew m. cuomo.",
"But this apply to any kind of military service?",
"Apply for new york state military personnel returning from active military service related to the war on terrorism and military action in iraq.",
"Do I have to do anything or just wait until I return?",
"It is suggested that military personnel file a notification of military service MV-75 to ensure that the license record is not purge once the expiration date has passed."
]
| [
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
1,
1,
2,
2
]
|
1634dceac70fcd50b6538f5b0448c707 | [
"Hi, i was wondering if i, in case i entry the military am required to notify DMV?",
"It is not required but i suggest you do it.",
"oh, ok. Although right now i don't plan on joining the military but thanks for the info.",
"hypothetically speaking if i were unable to notify it, what can i do?",
"DMV has a procedure in place to exempt you from administrative actions upon your return.\nYou must provide a notarized statement that the vehicle was not used during the time in question , a copy of your military ID , proof of current insurance or surrender of plates , and signed and dated copies of deployment and return papers , or DD-214 if separated from service. You can present these documents at any DMV office , or mail them",
"it is suggested that military personnel file a Notification of Military Service pdf [ 1 ] MV -75 to ensure that the license record is not purged once the expiration date has passed",
"Yes, exactly that.",
"Can my license be renewed?",
"Yes, it absolutely can be.",
"But what are the steps to do it?",
"To be able to renewe it your license should have been valid during your military service"
]
| [
0,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
0,
0,
1,
1,
2,
2,
3,
3,
3,
3
]
|
56b61cd54be71f54cb89bc955fa42226 | [
"I need to know what goes on if my license expires while I am stationed in Japan?",
"NY State law automatically extends license privileges throughout active military service for up to 6 months after discharge or separation. Discharged or separated military personnel may renew an expired NY State license up to two years after the extended expiration. No more than 30 months may have passed since discharge.",
"Was your NY State license valid at any time during your military service?",
"yes",
"Your license can be renewed.",
"is that renewal for active and discharged or is it different for each?",
"It is for both active and discharged, if their NY State license was valid at any time during their military service, their license can be renewed.",
"so if I can renew after discharge just the same?",
"Yes, your license can be renewed.",
"what happens if I didn't have insurance during some of my military time?",
"You should have continuous coverage or surrender your plates before being deployed.",
"what if I couldn't do that?",
"DMV has a procedure in place to exempt you from administrative actions upon your return. You will have to provide a notarized statement that the vehicle was not used during the time in question, a copy of your military ID, proof of current insurance, and signed and dated copies of deployment and return papers, or DD-214. You can take these documents to any DMV office or mail them. ",
"where can I call to get more answers?",
"You can contact the DMV Call Center."
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
1,
1,
1,
1
]
|
f28c0cf6b5dbc378a59bdd336113fc61 | [
"What happens if I had a lapse of insurance coverage during active duty? ",
"In order to avoid these lapses of coverage, you are required to pay enough to maintain continuous coverage or to surrender your plates before any deployments. If you were unable to do so, DMV has a procedure in place to exempt you from administrative actions upon your return. You must provide a notarized statement that the vehicle was not used during the time in question, a copy of your military ID, proof of current insurance or surrender of plates, and signed and dated copies of deployment and return papers or DD-214 if separated from service. You can present all of that at any DMV office or mail them to the Albany address. ",
"Were you unable to pay enough to maintain continuous coverage for the duration of your deployment or to surrender your plates before you left? ",
"That is not the situation as of yet. I have a deployment coming up very soon. ",
"Who can I discuss this issue with in deeper detail? ",
"For further information you can contact the DMV call center. ",
"Have extensions for registrations been granted to military returning from Iraq? ",
"Governor Andrew M. Cuomo has given an Executive Order that all licenses and registrations for NY State military personnel returning from active duty relation to the war on terrorism and military action in Iraq will automatically be extended. ",
"Do I need to notify DMV of my entry into the military? ",
"It is suggested that military personnel file a Notification of Military Service to ensure that the license record is not purged once the expiration date has passed. ",
"Is Iraq the only combat zone that will allow a service member returning from deployment to gain an extension on licenses and registrations? ",
"The Executive Order from Governor Andrew M. Cuomo allows the extensions for NY State military personnel returning from active military duty relating to the war on terrorism and military action in Iraq. "
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3
]
|
9b37a14145fdac3b22edb38e4b626550 | [
"I need to know whether or not I need to notify DMV of my military status.",
"Are you asking whether or not it is a requirement?",
"No. I was just wondering if it was something I should do.",
"What will happen if my NY registration expires while I'm on Active Duty?",
"Your registration will be extended for up to 60 days once you return to NY. The extension only applies to vehicles registered to military personnel, so you will need to show proof of military service or separation.",
"How can I get more information about being on Active Duty and having a lapse of insurance coverage?",
"Contact the DMV Call Center. They will be able to assist you with any questions that you have about that topic.",
"What if I'm not able to surrender my plates after letting my insurance lapse?",
"DMV has a procedure in place to exempt you from administrative actions once you return. You will need to provide a notarized statement that your vehicle was not used during the time in question, a copy of your military ID, and signed and dated copies of deployment and return papers. You will also need to provide proof of current insurance. If you cannot, you will need to surrender your plates.",
"Who issued these extensions for military personnel?",
"NY Governor Andrew M. Cuomo issued these extensions under Executive Order No. 2."
]
| [
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
0,
0,
1,
1,
2,
2,
2,
2,
3,
3
]
|
389cd593f62ee9cb0c54436ff48fd183 | [
"Good evening. I had a lapse of insurance coverage during my time as a soldier. Can you tell me what consequences this has, please?",
"Of course. You are required to maintain continuous coverage or surrender your plates before deployed.",
"Have you been unable to do so?",
"No, I haven't.",
"What if I have more questions about all this?",
"In that case, please contact the DMV Call Center.",
"Alright. By the way, during my service I had a valid NY license, can it be renewed?",
"Yes, your license can be renewed.",
"That's great to hear. And what happens if my driver license expires while still being a soldier on duty?",
"NY State law automatically extends license privileges throughout active military service for up to 6 months after discharge or separation. Discharged or separated military personnel may renew an expired NY State license up to two years after the extended expiration. No more than 30 months may have passed since discharge 6-month extension plus 24-month grace period.",
"Ah, I see. And what if my registration expires during that time?",
"Registrations are extended for up to 60 days from return to New York State. This extension applies only to vehicles registered to military personnel. You must show proof of military service or separation."
]
| [
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
1,
1,
2,
2
]
|
92242fcc1d1ca33023459ac4e9986cf1 | [
"Good day. Since last month I'm a soldier on active duty and I have a few questions about my drivers license. Maybe you can answer them.",
"Are you wondering if you are required to notify DMV of your entry into the military?",
"No, my superiors have informed me about that.",
"If I do have questions that your website doesn't answer, who can I talk to?",
"If you have additional questions, please contact the DMV Call Center.",
"Alright, will do. And what if my NY driving license expires during my military service?",
"NY State law automatically extends license privileges throughout active military service for up to 6 months after discharge or separation. Discharged or separated military personnel may renew an expired NY State license up to two years after the extended expiration. No more than 30 months may have passed since discharge 6-month extension plus 24-month grace period.",
"Understood. Well, I have just returned from a mission in Iraq. Do I have to worry about my license being expired?",
"Of course not. Pursuant to Executive Order No. 2 by Governor Andrew M. Cuomo, all licenses and registrations for New York State military personnel returning from active military duty relating to the war on terrorism and military action in Iraq will automatically be extended.",
"Did I have to notify DMV of joining the military?",
"It is suggested that military personnel file a Notification of Military Service (MV-75) to ensure that the license record is not purged once the expiration date has passed."
]
| [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
bf08f41a84468d08c2e64c18aa8956c8 | [
"hello I need information about How to pay insurance criminal penalty",
"You must first determine if you can pay, do you want to know more about it?",
"Yes",
"do you know if you can pay?",
"Yes",
"ok you can pay if your insurance expiration is 90 days or less",
"if it is less than 90 days",
"And if I pay, will they restore the service?",
"Your payment does not guarantee that the DMV will restore your registration or close any other suspensions or revocations you have. It is your responsibility to know if the DMV restored your registration before driving the vehicle. You can check the status of your driving privilege and vehicle records through MyDMV [2].",
"What if the insurance period is greater than 91 days?",
"in this case you can't pay"
]
| [
0,
0,
1,
0,
0,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
1,
0,
2,
2,
2,
1,
3,
3,
3,
3
]
|
13f7a8967e81b8856f2b98d3c82f999d | [
"can you give me details of Pay insurance lapse civil penalty\n",
"you can pay?",
"yes",
"You can pay and remove a suspension",
"yes",
" your insurance lapse is for 90 days or less",
"yes it is my case",
" You can pay (and remove a suspension) your insurance lapse is for 90 days or less",
"What guarantee do I have to solve the problem if I pay?",
"Your payment does not guarantee that the DMV will restore your registration , or close other suspensions or revocations you have . It is your responsibility to know if the DMV restored your registration before you drive the vehicle . You can check the status of your driving privilege and vehicle registrations through MyDMV",
"ok so what can i do",
"You can check the status of your driving privilege and vehicle registrations through MyDMV"
]
| [
0,
0,
1,
0,
0,
0,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
0,
2,
2,
2,
2,
1,
3,
3,
3,
3
]
|
513319640be998aeecace61a38f95430 | [
"can you give me details of Pay insurance lapse civil penalty\n",
"Your Suspension Order from the DMV shows how much you must pay . The amount depends on how long you did not have insurance coverage . Your payment is calculated based on the following table",
"your insurance lapse is 25 days?",
"yes",
"you may pay a civil penalty of $ 200 $ 8 per day for 25 days and not turn in your plates , or you must surrender your plates and serve a registration suspension of 25 days",
"which is the topic\n",
"Insurance ",
"How is the process by mail?",
"Follow the instructions on your suspension order . Send the bottom part of the order along with a certified check , personal check , or money order payable to Commissioner of Motor Vehicles for the penalty to",
"If my insurance term is 90 days",
"you may pay a total penalty of $ 900 $ 8 per day for the first 30 days = $ 240 ; plus $ 10 per day for 31 days to 60 = $ 300 ; plus $ 12 per day for days 61 - 90 = $ 360 and not turn in your plates",
"what can i do in a DMV office\n",
" You may pay this fee in person at any DMV office with a certified check , personal check or money order , payable to Commissioner of Motor Vehicles"
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
f2ba0fc9653027f39eb31a9dfe095c81 | [
"Hello, I have a suspension order. How much should I pay?",
"Your DMV suspension order shows how much you must pay. The amount depends on how long you did not have insurance coverage. Your payment is calculated based on the following table",
"the expiration of your insurance is 25 days?",
"do not",
"and once I pay, will my refund be restored?",
"Your payment does not guarantee that the DMV will restore your registration or close any other suspensions or revocations you have. It is your responsibility to know if the DMV restored your registration before driving the vehicle. You can check the status of your driving privilege and vehicle records through MyDMV",
"and can i pay by mail? ",
"Follow the instructions in your suspension order. Send the bottom of the order along with a certified check, personal check, or money order made payable to the Motor Vehicle Commissioner for the fine",
"and how much should i pay if my insurance term is 90 days?",
"If your insurance term is 90 days, you can pay a total fine of $ 900 $ 8 per day for the first 30 days = $ 240; plus $ 10 per day for 31 days at 60 = $ 300; plus $ 12 per day on days 61 - 90 = $ 360 and not delivering your dishes; or you must turn in your plates and complete a 90 day registration suspension",
"Could you tell me what is the main theme?",
"the topic is about Insurance"
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
f0de7d170318fcca91aeb87124885f56 | [
"Hello I need information about How to pay the penalty insurance",
"Want to determine if you can pay?",
"no that's not my doubt",
"you want to know if you can pay online?",
"do not",
"Do you want to know if you can pay by mail?",
"do not",
"want to pay at a DMV office?",
"do not",
"Do you want to know how much you should pay?",
"Yes please",
"Your DMV suspension order shows how much you must pay. The amount depends on how long you did not have insurance coverage. Your payment is calculated based on the following table",
"the expiration of your insurance is 25 days?",
"do not"
]
| [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"response_negative"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5,
5,
5,
5
]
|
9f565c70611e301f8725875b1e91cbfd | [
"I let my insurance lapse and DMV has suspended my registration. I need to know how much I'll have to pay to have the suspension removed.",
"Sorry to hear that. I'll be happy to help you with this. Your Suspension Order that you received from the DMV will show you how much you will need to pay. The amount owed will depend on how long your insurance was lapsed.",
"Has your insurance lapsed for more than 25 days?",
"Yes, it's been longer than that.",
"Okay. For future reference, an insurance lapse of less than 25 days will require you to pay a civil penalty of $200. In this case, you would get to keep your plates. If you choose to surrender your plates, the penalty would be a 25 day suspension of your registration.",
"Thanks for the information. Can I pay the penalty online?",
"Yes, but you will need the Suspension Order that states you are eligible to pay a civil penalty. ",
"What is the penalty for letting my insurance lapse for 90 days?",
"An insurance lapse of 90 days will result in a $900 fine. Again, you would have the option to pay the penalty and keep your plates or surrender them and serve a 90 day registration suspension.",
"How can I find more information about this topic?",
"You can find more information on our website under Insurance.",
"So, if I pay the civil penalty, I would be allowed to keep my plates?",
"Yes, that is correct."
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
662103b68302ab1ea9d5066f8b0c7a8c | [
"I let my insurance lapse and need to know how much I'll have to pay.",
"Your Suspension Order should show how much you will need to pay. This amount is based on the length of time your insurance lapsed.",
"Has your insurance been lapsed for 25 days?",
"No, it's been longer than that.",
"Can I pay by mail?",
"Absolutely. Your Suspension Order will give you instructions on how to do so. You will need to send the bottom of your Suspension Order along with a certified check, personal check, or a money order payable to Commissioner of Motor Vehicles.",
"What if my insurance has been lapsed for 90 days?",
"You will be given one of two options. You can keep your plates and agree to pay a penalty of $900, or surrender the plates and serve a registration of 90 days.",
"How can I find out more about this topic?",
"You can find more information online at our website under Insurance. ",
"Is it possible to pay the penalty online?",
"Yes, it can be paid online."
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
38ccb910d7777167d9d9dd561b2bb371 | [
"I need information from Pay insurance lapse civil penalty",
"if you can pay?",
"yes",
"if you can pay from following some suggestions",
"it's not my case",
"you already paid a civil penalty in the past 36 months 3 years?",
"not",
"How much do I need to pay?",
"If your insurance lapse is 90 days , you may pay a total penalty of $ 900 $",
"how is the online process\n",
"You need a Suspension Order that states you are eligible to pay a civil penalty see a sample insurance letter "
]
| [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5
]
|
cb3d59edb395435c80889ee6fd1355e2 | [
"I was without insurance and you guys want me to pay",
"Would you like to determine if you are able to pay and remove a suspension?",
"yes",
"Was your insurance lapse for 90 days or less?",
"nope it was longer",
"So your insurance lapse was for 91 days or more?",
"No, I was wrong....I looked at it and it was only 88 days",
"can you tell me how to take care of anything I have to pay at the DMV?",
"You can pay any fee in person at a DMV office with a certified check, personal check or money order, payable to “Commissioner of Motor Vehicles.”. ",
"can you give me an idea of how much I would have to pay under certain scenarios?",
"Okay, say your insurance lapse is 90 days, you may pay a total penalty of $900 ($8 per day for the first 30 days = $240; plus $10 per day for 31 days to 60 = $300; plus $12 per day for days 61-90 = $360) and not turn in your plates"
]
| [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5
]
|
9ddd84846bbf6268223645c8534c22fb | [
"I got married and changed my name and wanted to know how to get it on my replacement registration",
"You can't change your name while asking for a replacement registration. If you get a replacement registration it will show your old name.",
"Did you change your name recently?",
"yes",
"Okay, you can read our instructions on how to change your name on a registration.",
"can I get my replacement online?",
"You can replace registration documents online for most vehicles but you cannot replace registration documents online for vehicles older than model year 1973.",
"Do you have anymore info on this that I can look at?",
"We have a Registration PDF",
"I went in to your site and they want to use cookies, is it safe?",
"We occasionally use \"session cookies\" to enhance or customize your use of our website. Session cookies can be created automatically on the device you use to access this state agency website but do not contain personal information and do not compromise your privacy or security. The cookie is erased during operation of your browser or when your browser is closed.",
"can I change my name on the registration by mail?",
"You can't change your name by mail"
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
37f9fa4f22cd2ad8c0dbfb2541ec9fff | [
"How much is it to replace my registration?",
"The fee to replace your vehicle registration document and windshield sticker is $ 3.00",
"Was your loss of registration and/or plates the result of a crime??",
"Yes to both the registration and plates.",
"In that case you must apply by mail or at a DMV office. There is more information in the following section called lost or stolen plates [ 2 ].",
"My address has changed since I got my last registration, will this cause a problem?",
"If your are sending it in by mail, you can just write your new address on the application.",
"Am I taking a chance if my mail is being forwarded to my new address?",
"There is no guarantee that the USPS will forward all DMV documents to your new address.",
"Is there a faster way to change my address?",
"Yes, you can first change your address online and then renew the information.",
"It will be too long to send my application by mail and I don't have the time to go by the office, can't I get a registration like now?",
"Yes you can replace registration documents online for most vehicles with the condition that your computer must accept cookies.",
"Would you like to know the type of vehicles that are ineligible for online registration replacement?",
"Yes that would be helpful.",
"Amongst others, there are vehicles older than model year 1973, boats, snowmobiles or ATVs."
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
]
| [
0,
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
4,
4,
4
]
|
0c6b04b29256913bec0a8e09730c5113 | [
"You can help me on how to replace my registration by mail please.",
"When replacing your registration by mail you must complete and send a completed Application for Duplicate / Renewal Registration PDF MV-82Ds and a photocopy of your NY State driver license, permit, non - driver ID, or other proof of identity.",
"Have you had a recent address change?",
"No I'm still at the same address.",
"What do I need to show if I got to the DMV in person?",
"You will fill out the same Application for Duplicate / Renewal Registration MV-82D and bring the same identification papers.",
"What registration information do I need to show?",
"Your vehicle plate or registration numbers, registration class and the ZIP Code for the address on your registration.",
"Is it the same if my registration was stolen?",
"You must apply for a replacement by mail or at a DMV office. Click on the link here for lost or stolen plates [ 2 ] for more information.",
"Do you have more information for this topic?",
"Yes here is the link, click on the number Registration [ 12 ]."
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
812ac50824715c2ada4cc9a0baadba76 | [
"Hello, I came here to figure out how to replace a registration. Care to explain?",
"Gladly. First of all, your mailing address on DMV files must be current. You can not change your address during the transaction. You can first change your address online and then renew.",
"Do you want to file a request with the US Postal Service USPS to forward mail there?",
"Yes, that was my plan.",
"Then I'm afraid there is no guarantee that the USPS will forward all DMV documents to the new address .",
"I understand, will have to live with that. Can I send you an application by mail?",
"Yes, please send us a completed Application for Duplicate/Renewal Registration and a photocopy of your NY State driver license, permit, non-driver ID, or other proof of identity by mail, along with a check/money order for $ 3 payable to the Commissioner of Motor Vehicles.",
"I can't replace the registration document for my 1971 Dodge online, right?",
"Yes, that isn't possible. You cannot replace registration documents online for vehicles older than model year 1973. This includes boats, snowmobiles or all-terrain vehicles.",
"Ah, that's a pity. Alright, what forms should I bring with me to the DMV office?",
"Use the Application for Duplicate/Renewal Registration (MV-82D) and bring these items to a DMV office, along with a completed Application for Duplicate/Renewal Registration (MV-82D).",
"Great. Can you suggest another topic, please?",
"Registration."
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
9d3f3729b62a6c0cd8bd0b154aaab368 | [
"Can you please tell me if I can apply for a renewal registration by mail?",
"Of course. You'll need to send us a completed Application for Duplicate / Renewal Registration (MV-82D) and a photocopy of your NY State driver license, permit, non-driver ID, or other proof of identity.",
"Has your address changed?",
"No, I still have the same address. And thank you for the information.",
"Are there any cases in which I can't replace registration documents online?",
"Yes. For vehicles older than model year 1973, boats, snowmobiles or All-Terrain Vehicles ATVs.",
"I see. Is there a way to get a temporary registration?",
"Yes, you can download and print a temporary registration in PDF format that is valid for 10 days. We also attach a copy to your confirmation email. You will get your new registration document by mail within 10 days.",
"Will do. What should I do if my address has changed?",
"Your mailing address on DMV files must be current. You can not change your address during the transaction. You can first change your address online and then renew.",
"Did you file a request with the US Postal Service USPS to forward mail there?",
"No, I didn't.",
"Can I also apply by visiting a DMV office instead?",
"Yes. You can use the Application for Duplicate / Renewal Registration MV-82D, and bring everything that is needed to a DMV office. For example, a completed Application for Duplicate / Renewal Registration (MV-82D)."
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
4,
4
]
|
65fac938fb9ba3fb82c8b48b7391326f | [
"Hey there, I'm here to figure out how to replace a registration. Would you walk me through the process?",
"Of course. The fee to replace your vehicle registration document and windshield sticker is $ 3.00, unless you are also replacing plates.",
"Do you need to replace vehicle plates or documents that were lost in a crime?",
"No, I don't.",
"Can you suggest a topic to me?",
"Registration.",
"Right. By the way, what does your website use cookies for?",
"We occasionally use \"session cookies\" to enhance or customize your visit to this website. Session cookies can be created automatically on the device you use to access this state agency website but do not contain personal information and do not compromise your privacy or security. We may use the cookie feature to store a randomly generated identifier on the device you use to access this website.",
"What if I file a request with the US Postal Service USPS to forward mail?",
"Then there is no guarantee that the USPS will forward all DMV documents to the new address, I'm afraid.",
"Oh, and do you erase cookies when I'm not on the website anymore?",
"Yes. A session cookie is erased during operation of your browser or when your browser is closed.",
"For what kind of vehicles can't I replace registration documents online?",
"You can't replace registration documents online for vehicles older than model year 1973, boats, snowmobiles or all-terrain vehicles (ATVs).",
"That's what I thought. But what about a temporary registration?",
"You can download and print a temporary registration in PDF format that is valid for 10 days. We also attach a copy to your confirmation email. You will get your new registration document by mail within 10 days."
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5,
6,
6
]
|
4cdbb143fd63f9bc458e3b0c5078dda5 | [
"What do I need to do if my address has changed?",
"You would need to first change your address online and then you can renew your registration because you would not be able to change once transaction has started.",
"Did you file a request with the US Postal Service to forward mail?",
"Yes, I did.",
"The documents might arrive at the new address; but it not guarenteed.",
"What does it mean when it says the use of cookies will better serve me?",
"We will use session cookies to customize your visit to our website and they do not contain personal information and do not compromise security and each session cookie is erased once your browser is closed.",
"What if I had a change name?",
"You would need to read the instructions to change your name or other information on your registration.",
"What do I need to bring to the DMV office?",
"Complete the Application for Duplicate/Renewal Registration and bring it and the items to the DMV with you.",
"What if I want to mail the items can I?",
"You would need to send in a completed Application for Duplicate/Renewal Registration and a photocopy of your NY State driver license, permit, no-driver ID or other proof of identity."
]
| [
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3
]
|
92df37f1dbd27246033a7427434e4387 | [
"I need to replace my vehicle registration, but I recently changed my last name. ",
"When you apply for a vehicle registration replacement, you will not be able to change your last name during the transaction. Therefore, your new registration document will have your previous name on it. ",
"Have you already changed your last name?",
"Not yet, but I will be doing so very soon.",
"Okay. Before we discuss things further, I must disclose to you that our site uses cookies to better serve customers like yourself. Are you okay with this?",
"NNo. I'd rather you didn't do that.",
"Where can I get more information about the topic of replacing my vehicle registration?",
"You can find additional information about replacing your registration on our website under Registration.",
"In addition to the name change, I've also recently moved to a new home. Will this be a problem when I try to replace my registration?",
"Yes. Your mailing address must be current on your DMV files. I recommend that you first change your address online, then apply for a replacement registration.",
"What do these cookies that you talked about earlier track?",
"A session cookie may be created automatically on the device you use to access this website, but rest assured that these cookies do not contain any of your personal information and will not compromise your privacy. They are used to store a randomly generated identifier on the device you use to access the site and are erased when you close your browser."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3
]
|
db2090f01f1e4ace1a9610907a3ce10c | [
"I want to get some custom plates",
"Do you want to know how to order personalized plates?",
"not yet, I want to know more first",
"Would you be ordering online when you decide to get them?",
"yes",
"You can get your personalized plates online unless you want personalized plates for people with disabilities that have the Universal Symbol of Access",
"Would you like to know what is needed to order online?",
"no I'm not ready for that just wanted to know a few things",
"do you have more info on this that I can look at later?",
"Yes, you can learn more about personalized plate fees, requirements and restrictions.",
"can we order these plates by phone?",
"Yes, but it would be easier to do it online. ",
"can I have the phone number just to have it if I need it?",
"You can call the Custom Plates Unit at 1-518-402-4838. Office hours are 8:00am - 4:00pm, Monday through Friday"
]
| [
0,
0,
1,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
1,
0,
2,
2,
2,
2,
1,
3,
2,
4,
4,
4,
4
]
|
ef52c1464d501ee99abfe9261f5977f9 | [
"how to request personalized dishes",
" I order personalized plates?",
"yes",
"You can order personalized plates for passenger vehicles , commercial vehicles and motorcycles",
"How do you order by mail?",
"To order personalized plates by mail , use the Application for Custom Plates PDF [ 14 ] CP-30 .",
"how is the online order",
"Order personalized plates online",
"how is the order By phone",
"It is faster and easier to do it online, do you want to use the phone?",
"do you want to order by phone?",
"no"
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
0,
2,
1,
3,
2,
4,
4,
4,
4
]
|
c863d2f82130a1681160a559d6286b24 | [
"can you give me details of Order personalized plates\n",
"you order personalized plates?",
"yes",
"You can order personalized plates for passenger vehicles , commercial vehicles and motorcycles",
"Where do I send the completed form and payment?",
"NYS DMV Custom Plates UnitP.O. [36] Box 2775Albany ",
"Si su registro expira dentro de los próximos 60 días?",
"renew your registration before you order personalized plates. Change your address online before ordering personalized plates.",
"which is the topic",
"Plates ",
"how do i order custom plates",
"call the Custom Plates Unit at 1 - 518 - 402 - 4838 . Office hours are 8:00am - 4:00pm , Monday through Friday",
"How will the online order be?",
"You can order personalized plates online unless you want personalized plates for people with disabilities that have the Universal Symbol of Access"
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
1,
1,
0,
2,
1,
3,
2,
4,
3,
5,
4,
6,
6
]
|
a0c56bd43e56587ffcea8d8aed234463 | [
"I'm interested in personalized plates.",
"Would you like to know about personalized plates?",
"No thank you, I would like to order them now.",
"Do you need some assistance with online ordering?",
"No.",
"Would you prefer to order them by mail?",
"Yes I would prefer that way.",
"Will they be personalized plates?",
"No.",
"I need personalized plates for someone with a disability and I have their Universal Symbol of Access.",
"If you need to do that then you will have to call the Custom Plates Unit at 1-518-402-4838. Their office hours are 8:00am - 4:00pm, Monday through Friday.",
"How long until I receive the new plates?",
"The timeline is as follows: In approximately 10 days or less after your order is processed, you will receive new registration documents that show your current plate number and your new plate combination. You should allow at least six weeks for the custom plates to arrive."
]
| [
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
1,
0,
2,
1,
3,
3,
3,
2,
4,
3,
5,
5
]
|
c1a4cbc482f5e6d6d19caba91b065233 | [
"Hi, I am looking for information related to get a personalized plates.",
"Sure. Are you interested into get a personalized plate?",
"Yes, I would like to get one.",
"Alright. You need to know that you can get a personalized plate for passenger, commercial vehicles and motorcycles.",
"But, I have doubts about how do I get sure nobody else use my plates?",
"You need to make sure to mark them with permanent ink pen and do not put both vehicle plates in the recycling/garbage on the same day.",
"Do I need to update my information before order he new plates?",
"Yes. You will need to renew your registration before get the new plates.",
"It's possible to include in a personalized plate the symbol for disability person? ",
"Yes, for that you'll have to call to the custom plates unit at 1-518-402-4838, between 8:00 am to 4:00 pm, monday through friday.",
"Great. Do I have to go to the dmv office for this process?",
"Not really, you can save time and do this faster and easier through the online service."
]
| [
0,
0,
0,
1,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
0,
2,
2,
2,
2,
2,
1,
3,
3
]
|
59b46ed20c49974ccf74c5281aa9e2ff | [
"I need the know how on how to get a personalized plate",
"Would you like to order a personalized plate?",
"yes sir",
"You can order personalized plates for passenger vehicles, commercial vehicles and motorcycles.",
"is there a way to know what is fair game when it comes to customizing it?",
"Yes there is, we can help you learn more about restrictions.",
"do you have those picture plates I've seen on the internet?",
"Yes, we have picture plates that can be personalized. You can browse our collection of picture plates online.",
"what do I do with my plates after I get my new custom plates?",
"You should mark each vehicle plate with a permanent ink pen. Do not put out both vehicle plates in the recycling/garbage on the same day.",
"do you have a DMV locator so I can look up where to go?",
"Yes, we can help you find a DMV office"
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
1,
1,
1,
1,
0,
2,
1,
3,
3
]
|
26c9f548815631b5f4eee7744638e7a2 | [
"I want personalized plates",
"Would you like to know more about ordering personalized plates?",
"yes I would",
"Okay, you can order personalized plates for passenger vehicles, commercial vehicles and motorcycles.",
"can I get a Buffalo Bills plate?",
"We have sports plates and many other categories. You can browse our collection of picture plates online. Some of our picture plates can be personalized.",
"can I call and get one with the wheelchair symbol?",
"Yes, just call the Custom Plates Unit at 1-518-402-4838. Office hours are 8:00am - 4:00pm, Monday through Friday.",
"can I do it online?",
"You can order personalized plates online unless you want personalized plates for people with disabilities that have the Universal Symbol of Access. ",
"Did you want to order a regular plate without the Universal Symbol of Access online?",
"yes",
"To order online you must have a valid New York State vehicle registration in the passenger, commercial or motorcycle registration class that does not expire within 60 days. The mailing address on your vehicle registration record must be your current mailing address.Your vehicle registration record must match your current name if your name has changed, and we can help you with other information as you proceed"
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
1,
1,
1,
1,
0,
2,
1,
3,
3,
3,
3,
3
]
|
9a073b348bc46e328b94b5e16d99e121 | [
"I am excited! Getting my first car and I want a personalized license plate.",
"Are you asking how to order a personalized plate?",
"Yes please!",
"You can orders personalized plates for passenger vehicles, like cars and vans.",
"What about picture plates, where can I see the options?",
"You can see them all online.",
"Is there somewhere that list more about personalized plates fees and such?",
"Yes, online.",
"Can I chat with someone online about it?",
"You can call 1-518-402-4838.",
"What are the different categories of picture plates?",
"We have lots! I Love NY Adventure, Sports, lots to see."
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
1,
1,
1,
1,
0,
2,
1,
3,
3
]
|
6ef8847676b9eb6e5abb608eba7a48d4 | [
"Hello I need information about the Sales Tax Payment Proof",
"did you pay new york state sales tax to the leasing company?",
"Yes",
"in that case please provide your lease stating that you paid New York State sales tax and complete the Sales Tax Exemption Claim {Sales Tax Form} PDF [5] at the Department of New York State Tax and Finance DTF-803.",
"and where do I have to make that request?",
"Take your completed registration application and additional documents to a local DMV office",
"and what things do i need?",
"New York State Driver's License and Permit",
"and How do I register a leased vehicle?",
"The dealership normally registers the vehicle for you by providing all the evidence and your registration request to the DMV. In this case, you don't need to do anything else",
"What happens if I don't pay New York State sales tax to the leasing company?",
"in that case please provide your lease, and the complete Statement of Transaction {Sales Tax Form} PDF in the New York State Department of Taxation and Finance DTF-802. You must pay New York State sales tax at the DMV office on any lease payments if the leasing company or dealer did not collect the sales tax.",
"What happens if I don't pay New York State sales tax to the leasing company?",
"In that case, please provide your lease and the full PDF of the Transaction Statement {Sales Tax Form} at the New York State Department of Taxation and Finance DTF-802. You must pay New York State sales tax at the DMV office on any lease payments if the company or the leasing dealer did not collect the sales tax."
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
4,
4
]
|
4019984cd0fd4c57f519c02376f7a42b | [
"can you give me details of Proof of sales tax payment\n",
"paid New York State sales tax to the leasing company or dealer?",
"yes",
"provide your lease agreement that indicates that you paid the NY State sales tax , and complete the Claim for Sales Tax Exemption { Sales Tax Form } PDF [ 5 ] at NY State Department of Tax and Finance DTF-803 .",
"What to do if you leased the vehicle from a dealer in New York State",
"the dealer normally registers the vehicle for you by providing all your proofs and your registration application to the DMV",
"what are the summaries that I need",
"NY State driver license,permit",
"I need information from the identification card",
"current NY State Insurance ID card auto liability insurance 2",
"If you did not pay New York State sales tax to the leasing company?",
"provide your lease agreement , and complete Statement of Transaction PDF at NY State Department of Tax and Finance DTF-802",
"which is the topic?",
"Registration "
]
| [
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
4,
4
]
|
573a88dde5d8a830e799b41c512888c5 | [
"hi i want to know how to register a leased vehicle",
"do you want to register a leased vehicle?",
"Yes",
"leased the vehicle from a dealer in New York State?",
"Yes",
"If you leased the vehicle from a dealer in New York State, the dealer normally registers the vehicle for you by providing all the evidence and your registration request to the DMV. In this case, you don't need to do anything else",
"and can you be a minor?",
"Must be at least 16 years old, except for ATV records.",
"and what proof do i need?",
"proof of payment of sales tax, tax exemption, or purchase price see below for instructions to demonstrate proof",
"What if I made the payment in another state?",
"This process can reduce the amount of your New York State sales tax if the State of New York and the other state have a sales tax agreement."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
1,
1,
0,
2,
1,
3,
2,
4,
4
]
|
cd9989eb38b8b20aff4fcda6e71dcc6f | [
"I'm leasing a vehicle and need to know whether or not I have to pay sales tax at the DMV.",
"Have you already paid your NY sales tax to the leasing company?",
"Yes, I have.",
"Since you have already paid your sales tax at the leasing company, you will need to provide your lease agreement that shows you have already paid the NY sales tax. You will also need to complete the Claim for Sales Tax Exemption { Sales Tax Form } PDF [ 5 ] at NY State Department of Tax and Finance DTF-803.",
"Where do I register my vehicle at?",
"Your vehicle must be registered at the DMV office. Be sure to complete the Document Guide to find out which documents that you will need to bring with you.",
"Do I need to provide proof of insurance?",
"Yes, you will need to provide your current NY State Insurance ID card.",
"What do I need to provide proof of authorization by the leasing company to register my vehicle in NY?",
"You will need to provide a letter from the leasing company that gives you permission to register the vehicle in NY, a power of attorney from the leasing company that authorizes you to register the vehicle, and the leasing company officer's signature in box 3 on the Vehicle Registration/Title Application.",
"How do I find out more information about this topic?",
"You can view more information about vehicle registrations on our website."
]
| [
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
3,
3
]
|
32314786f94aba1b2684ea43f109dd66 | [
"I have some questions about sales tax and registering lease vehicles.",
"Have you already paid the New York State sales tax to your leasing company or dealer?",
"Yes, I have.",
"To show your proof of sales tax payment, you will need to provide your lease agreement that shows you paid the sales tax and complete the Claim for Sales Tax Exemption at NY State Department of Tax and Finance DTF-803.",
"What would I need to do if I didn't pay the sales tax?",
"In that case, you would need to provide DMV with your lease agreement and complete Statement of Transaction at NY State Department of Tax and Finance DTF-802. Then, you would need to pay the sales tax at a DMV office for any lease payments, if your leasing company didn't collect the sales tax.",
"What do I need to register my vehicle in New York?",
"You'll need a letter from the leasing company giving you permission to register the vehicle in NY, a power of attorney from the leasing company that authorizes you to register the vehicle, and the signature of the leasing company officer in box 3 on the Vehicle Registration/Title Application or on the Registration Authorization.",
"I don't think I paid sales tax for all of the lease payments. What do I do?",
"The process will be the same as if you hadn't paid any sales tax at all. You'll have to provide DMV with your lease agreement and fill out a Statement of Transaction at NY State Department of Tax and Finance. The sales tax for any existing lease payments you have will be paid to DMV.",
"Can this be done online?",
"No, you will need to do this in person at a DMV office.",
"I leased the vehicle in New Jersey and think I paid some sales tax there. Do I have to pay it again in NY?",
"This will depend on whether NY and the state where you leased your vehicle have an agreement about sales tax. If there is an agreement, you'll receive a credit for the tax you paid. "
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
ec6590e8534ca6e8cd0b87146cc38e0f | [
"Hello. I have a few questions about registering a leased vehicle. Can you help me out?",
"Do you want to register a leased vehicle?",
"No, not me. I'm asking for my brother who runs a business of his own.",
"Do you have a proof of sales tax payment?",
"No.",
"Let's say I leased a vehicle from a dealer located in NY, do I have to register it?",
"The dealer normally registers the vehicle for you by providing all your proofs and your registration application to the DMV. In this case, you don't need to do anything more.",
"Can you suggest a topic that could interest me?",
"Registration.",
"I've already filled out a registration application. Can I bring it to a DMV office near me?",
"Yes, you can bring your completed registration application and additional documents to a local DMV office.",
"How old do I have to be to register? 18 years or older?",
"You must be at least 16 years old except for ATV registrations."
]
| [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
4,
6,
6
]
|
d993945f04aa6bd817ac3c0700bb5bdd | [
"I would like information on registering a leased vehicle?",
"do you need to register a leased vehicle?",
"No, I do not need to register a lease vehicle at this time.",
"Do you need to know how to show proof of sales tax payment of your leased vehicle?",
"No, not right now.",
"Can I register at the DMV?",
"You would need to bring in your completed registration application and any additional documents to your local DMV office.",
"What Topic would I look at online?",
"You would need to look under the Topic of Registration.",
"What proofs of ID can I use?",
"You are able to use a NY State Driver License, Learner Permit, or Non-Driver ID card that is current or has not been expired for more than 2 years."
]
| [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5
]
|
21be972b2011a7078f450d549d48e89b | [
"how do i get a learner's permit",
" Obtener un permiso es el primer paso para obtener su licencia de conducir. La mayoría de las personas solicitan un permiso de Clase 'D - Operador'. 1 Debe tener 16 años o más y debe presentar una solicitud en persona en una oficina del DMV.",
"tell me the sizes of the exam",
" before your permit expiress take your road test you renew a permit",
"And after I passed the exam?",
"the examiner will give you an interim license that allows you to drive",
"what should i do for faster service",
"make a reservation online before visiting offices in New York City , Westchester , Nassau , Suffolk , Rockland , Onondaga , Monroe or Albany Counties",
"how are the written tests",
" study the NY State Driver 's Manual and take the practice tests",
"Do you want to know how much you need to approve?",
"yes",
" you must get at least 14 of the 20 multiple - choice questions correct"
]
| [
0,
1,
0,
0,
0,
1,
0,
1,
0,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
1,
1,
1,
1,
2,
2,
3,
3,
3,
3,
3
]
|
d691232d2fb57ed34050002f02eaaf1d | [
"What is the learner permit for?",
"A learner's permit is the first step in getting your drivers license and you must be 16 years old to apply at the DMV office.",
"What if I want a motorcycle permit?",
"Then it you should get at least three out of the five questions correct.",
"What is Step 6?",
"In step 6 you need to take your road test before your permit expires or renew your permit.",
"Would you need to know what happens when you pass your test?",
"No, I all ready know what happens.",
"Do you know what the procedure is if you fail?",
"No, I do not know the procedure if I fail the test.",
"What do I need to bring to the DMV in step 2?",
"You would need certain documents and you can complete the guide to make sure you have the right ones to bring to the DMV.",
"What if I need haven't found all info I need?",
"There is a list of learner permits topic you can read such as special requirements to apply for a motorcycle permit, commercial learner permit, taxi license, or enhance permit."
]
| [
0,
1,
0,
1,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
1,
1,
2,
2,
2,
2,
2,
2,
3,
3,
4,
4
]
|
25fe12530d20af8f63f19017336e8e39 | [
"hi how do i get a learner's permit",
"Obtaining a permit is the first step in obtaining your driver's license. Most people apply for a Class 'D - Operator' permit. 1 Must be 16 years of age or older and must submit an application in person at a DMV office.",
"and the request must be made in person?",
"you must file the application in person at a DMV office",
"What happens if I pass my exam?",
"the examiner will give you an interim license that allows you to drive",
"What should I do to prepare to take the written permission test?",
"study the New York State Driver's Manual and take the practice tests",
"want to know what you need to pass?",
"do not",
"What else should I do to prepare?",
"learn how to find a pre-license course and prepare for your practical exam\n must follow all restrictions on learning permits"
]
| [
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
3,
3
]
|
b3498a6c5f648799a8ea896753185ebb | [
"Hey, i'm want to get a driver license, but i was told i must get a novice or apprentice card or something. Could you help me out there?",
"What you are talking about is a learner permit. That's one of the first things in your to do list to get a driver license. In order to apply, you must be 16 or older.",
"Oh, really? So i have to start from there, huh? I guess i'll be required some preparation, right?",
"That's right. Because you'll have to prove your driving skills on a road test, you'll have to comply with have supervised driving practice and take a pre-license course or driver education course before you take your road test.",
"Are you under 18 right now?",
"Yeah, i'm 17 right now.",
"Good, That implies that you'll have to wait at least 6 months to schedule your road test, once you hopefully get your learner permit.",
"Oh, that's quite some time. Oh, well. In case i pass that test, Will i be able to keep my temporal permit?",
"Sure, In fact, you keep that interim license until your new license arrives by mail in a 2 weeks time.",
"If i need to read about this on your platform, How i must search for it?",
"Do your search under the \"Driver License\" topic.",
"Umm ok. A last question. How many questions i must answer correctly in order to pass the test?",
"You must get at least 14 of the 20 multiple choice question correct in order to pass."
]
| [
0,
1,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
1,
1,
1,
1,
1,
2,
2,
3,
3,
4,
4
]
|
499a4bda413e3c1be09a919b80b03f2a | [
"I'm about to turn 16 and I need help with getting a learner permit.",
"I can help you with that. Obtaining a permit is your first step to getting a driver license. Once you turn 16, you can apply for your learner permit in person at a DMV office.",
"How do I get a driver license?",
"Once you have made it through all the requirements and have passed the road test, your examiner will give you an interim license that allows you to drive.",
"What should I do before I complete my road test?",
"Before you take your road test, you must have supervised driving practice and you'll be required to take a pre-licensing course or driver education course.",
"You said you were about to turn 16, is that right?",
"Ueah. I'm turning 16 in two weeks.",
"Okay. Since you are under 18, you will need to wait 6 months from the date you received your learner permit, before you can schedule your road test.",
"How can I find out what my local DMV office's hours are?",
"You can find office locations and their operating hours online at our website.",
"What should I do before I go to DMV to obtain my learner permit?",
"You should complete the guide found on our website to make sure you bring the documents and proofs of ID that you will need before going to DMV."
]
| [
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
1,
1,
2,
2,
2,
2,
2,
3,
3,
4,
4
]
|
3dc6cfa607278bcca0c3d71a5713d44f | [
"How are you doing today? I came here to learn more about getting a learner permit. Hopefully you can help me with the questions I have.",
"Of course. Getting a permit is the first step to get your driver license. Most people apply for a Class 'D-Operator' permit. You must be 16 or older and must apply in person at a DMV office.",
"Do I need to bring my proofs to the DMV office?",
"Yes, you need to bring along your proofs.",
"And how should I prepare for the tests?",
"You can study the NY State Driver's Manual and take the practice tests.",
"Can you suggest a topic that might interest me?",
"Driver license.",
"What should I know in order to prepare for my road test?",
"You must have supervised driving practice and you must take a pre-licensing course or a driver education course before you take your road test.",
"Are you under the age of 18?",
"No. I wish I was, I'm already an old man of 48 years of age."
]
| [
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
4,
4
]
|
1e6197052a4bc43fa4987f349f8d2774 | [
"I need help getting a learner permit.",
"I can help you with that. You need to be 16 or older to obtain a permit and you must apply in person at a DMV office.",
"Where do I go if I need to find more information about this?",
"You can find a list of various learner permit topics and information for each online at our website. These topics include getting a Certification of Supervised Driving form and special requirements needed for motorcycle and commercial learner permits.",
"How can I find out the operating hours at my local DMV?",
"You can find a list of locations and their hours online at the DMV website.",
"What should I do to prepare for the road test?",
"Before you take your driving test, you will need to have supervised driving practice. You will also need to take a pre-licensing or driver education course.",
"Are you under the age of 18?",
"Yes. I just turned 16.",
"Okay. Due to your age, you will have to wait 6 months from the date you received your learner permit before you can schedule to road test.",
"How do I pass the written permit test?",
"It's very important to study before taking the written test. You will need to get at least 14 of the 20 multiple choice questions correct to pass."
]
| [
0,
1,
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
3,
4,
4
]
|
f52fb6e5e973395586709fc103e043d6 | [
"Hello I need information about How to renew a registration",
"You must renew your registration before it expires. Your new registration documents will arrive in the mail in approximately 10 days. Early renewal will not change the new expiration date of your new registration.",
"but I have a situation, I don't know the correct amount that I should put in the check to renew, how do I do?",
"You can send a check payable to the 'Commissioner of Motor Vehicles', but do not write the amount",
"I don't know the correct amount to put in the check to renew, how do I do it?",
"As I said earlier, send a check made payable to the 'Commissioner of Motor Vehicles', but do not write the amount.",
"and how do I renew if My registration is about to expire?",
"It is very easy. You can renew online up to one year after the expiration date. You can download and print a temporary registration that is valid for 10 days on the day you renew.",
"And how can I do if my address is not the same as when I gave the data?",
"Your email address on DMV files must be current. You cannot change it during the transaction. First change your address online and then renew.",
"I already submitted an application to the US Postal Service. UU?",
"do not",
"and can I renew an online registration?",
"if you can renew a registration online"
]
| [
0,
1,
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
1,
1,
1,
1,
2,
2,
3,
3,
3,
3,
4,
4
]
|
98a45d4d93a8ee6e89c616080b7ed5df | [
"Hello I need information about How to renew a registration",
"You must renew your registration before it expires. Your new registration documents will arrive in the mail in approximately 10 days. Early renewal will not change the new expiration date of your new registration.",
"What if my address changed?",
"Your email address on DMV files must be current. You cannot change it during the transaction. First change your address online and then renew.",
"Do you want to apply to the US Postal Service?",
"do not",
"and can i renew by mail?",
"Send the bottom of your MV-3 or OP-3 renewal notice to the address on the notice. Include a personal check or money order made payable to the 'Commissioner of Motor Vehicles' for the fee.",
"What if I don't have my MV-3 or OP-3?",
"If you don't have your MV-3 or OP-3, use the Duplicate Registration / Renewal Application PDF MV-82D",
"and what do i need to register online?",
"You will need to\n your license plate number\n your registration classes",
"What if I don't have your MV-3 or OP-3?",
"If you don't have your MV-3 or OP-3, complete the Duplicate Registration / Renewal Application PDF MV-82D."
]
| [
0,
1,
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
1,
1,
1,
1,
2,
2,
2,
2,
3,
3,
4,
4
]
|
7989f6d7f4bd215247f2ed499e3f477b | [
"Hello there. I'm searching information related to how to update some information.",
"Sure, no problem. You just need to renew your registration before it expires.",
"Great. I have to go to a office or I can do this through mail?",
"You can do this process by mail. Just need to complete the application for duplicate of renewal registration MV-82d.",
"If I have changed my address, there won't be problem when you send the documents to my new address, right?",
"There is no guarantee that the usps will forward all the dmv documents to your new address.",
"O.k. I get it. But the whole process can be done by mail, right?",
"Yes, you be able to do it, without problem.",
"Great, thanks. But I would like to know what happens if my registration expires, and I haven't complete the renewal?",
"Your registration still have time or is already expired?",
"Is not yet expired, but I have that doubt.",
"Is your address the same or have you changed it?",
"I have already changed my address. I'm living somewhere else.",
"O.k., To avoid troubles, your address on the dmv files must be the current, so we recommend you to update your address online first and then do the renew."
]
| [
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
1,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
1,
1,
2,
2,
3,
3,
4,
5,
4,
6,
6,
6
]
|
94a63ebaa70cd9cab06cb33868fc274d | [
"I'm here for registration renewal",
"Okay, you need to renew your registration before it expires. Your new registration documents will arrive in the mail in about 10 days. Renewing early will not change the new expiration date for your new registration ",
"can I do it online?",
"Some registrations are not eligible. Don't renew online if you are eligible for a 'no fee' renewal. The fee is on your renewal notice , and displayed on your computer screen when you renew online.",
"can I get my new last name on the registration online?",
"You can not change your name during the online transaction. You can still renew online but the new document will display your previous name. ",
"Are you eligible for a 'no fee' registration?",
"yes I am",
"Okay, you will need to renew at an office, and you will need to bring documentation to prove you are eligible for exempt status. You can also use this visit to make the name change you wanted.",
"will you guys get me my stuff if I've had an address change and let the postal office know?",
"We will try but there is no guarantee that the USPS will forward all DMV documents to your new address",
"what will I need besides my personal info when I renew the registration online?",
"You will need your registration plate number and your registration class."
]
| [
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
1,
1,
2,
2,
2,
2,
2,
3,
3,
4,
4
]
|
ab3ebcfcac58aae0a79ead07a9d21424 | [
"I need to renew my truck's registration.",
"I can help you with that. Please be advised that you must renew your registration before the expiration date. ",
"Do I need a MV-3 or OP-3 to renew my registration at DMV?",
"It's best that you bring your renewal notice MV-3 or OP-3 with you when you renew, but if you don't have one, you can still renew your registration by completing the Application for Duplicate/Renewal Registration form.",
"Can I renew my registration by mail?",
"Absolutely. You'll need to mail the bottom part of your registration renewal notice MV-3 or OP-3 to the address listed on that notice, as well as a personal check or money order payable to the Commissioner of Motor Vehicles for the fee.",
"Do you have your MV-3 or OP-3?",
"Yes, I do.",
"Excellent. For future reference, you would need to complete the Application for Duplicate/Renewal Registration form that I mentioned earlier, if you did not have your MV-3 or OP-3.",
"How long will it take for me to receive my new registration documents?",
"Your new registration documents will arrive in the mail about 10 days after you renew.",
"Where do I need to mail my information and payment to, if I choose to renew by mail?",
"You'll need to mail your form and payment to the New York State Department of Motor Vehicles Utica Processing Center, P.O. Box 359, Utica, NY 13503."
]
| [
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
1,
1,
2,
2,
2,
2,
2,
3,
3,
4,
4
]
|
b76240e7594ea09a8b4b6e7ce7b3fcdd | [
"hi, I think I need to renew my registration",
"Okay, you will need to renew your registration before it expires. Renewing early will not change the new expiration date for your new registration",
"how long does it take to get the new registration?",
"The new registration documents will arrive in the mail in about 10 days",
"how do I go about registering if I am eligible for a 'no fee' registration?",
"You will need to renew at a DMV office and you will need to bring documentation to prove you are eligible for exempt status.",
"will there be a problem if I have a new name? can I still do it online or do I have to walk in to a DMV with proof?",
"You can still renew online but the new document will display your previous name. You won't be able to change your name during the online transaction, but we can give you information on how to change your name on a registration or title.",
"Did you know you will receive a temporary registration while you wait for your new registration documents to arrive in the mail?",
"yes",
"so I can't register online while I have an exempt registration fee?",
"You can not renew registrations online for vehicles that are exempt registration fees. You will have to bring proof that the vehicle is eligible for exempt status to a DMV office."
]
| [
0,
0,
0,
1,
0,
0,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"response_positive",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
1,
1,
1,
1,
1,
1
]
|
734d2d675edef9dfb54b5af522a37c33 | [
"When must someone renew there registration for a vehicle?",
"You need to renew your registration before it expires and they will arrive in the mail within ten days; and renewing early will not change the new expiration date.",
"How do I renew at DMV office?",
"Please bring your registration renewal notice MV-3 or OP-3 along with your payment to the DMV office.",
"Do you know what to if you don't have your MV-3 or OP-3?",
"No, I don't know what to do.",
"Are all registrations able to be filed online?",
"Some registrations are but you cannot renew online if you are eligible for a no fee renewal",
"How do I find the fee?",
"The fee is on your renewal notice and also displayed on your computer screen if you decide to renew online.",
"What should I do if my address has changed?",
"You should always have your current address on file with the DMV and you are not able to change it during the transaction; you would have to change your address online; then make a renewal transaction."
]
| [
0,
1,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
1,
1,
1,
1,
2,
2,
2,
2,
3,
3
]
|
118cb47d996f2b8468135d39f6ef8253 | [
"I need some info about how to renew a registration, please",
"You have to renew your registration before it expires. Your new registration documents will arrive in about 10 days, check your mail. Renewing early will not change the new expiration date for your new registration.",
"Can you give me more information?",
"Is your registration about to expire or has it expired?",
"Yes, it has expired.",
"In that case, you an renew online up to one year past the expiration date. And you can download and print a temporary registration that's valid for 10 days the day you renew, if you wish.",
"What if I don't know the correct amount to renew?",
"You can send a check payable to 'Commissioner of Motor Vehicles', but do not write the amount, please.",
"Is there another way to renew?",
"Yes, you can do it online.",
"What if my address has changed?",
"In that case, your mailing address on DMV files must be current. You can't change it during the transaction. Please, you need change your address online first and then renew"
]
| [
0,
1,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
1,
2,
2,
1,
3,
2,
4,
3,
5,
5
]
|
edc522ec662b08533f61f2a8fcb54c8c | [
"Can you help me with the process of renewing a registration, please?",
"Of course. You need to renew your registration before it expires. Your new registration documents will arrive in the mail in about 10 days. Renewing early will not change the new expiration date for your new registration.",
"Makes sense. Do you have any additional information for me?",
"Is your registration about to expire or already expired?",
"No, it is still valid.",
"Has your address changed?",
"No, it's still the same.",
"Has your name changed?",
"Yes, my family name did. I recently married a very wonderful man.",
"In that case you can still renew online but the new document will display your previous name. You can not change your name during the online transaction. See how to change your name or other information on a registration or title on our website.",
"What if I qualify for a registration without fees?",
"Then you will need to renew at an office. You will need to bring documentation to prove you are eligible for exempt status. ",
"What if I don't have the MV-3 or OP-3 listed on the website and I can't bring it to the DMV office?",
"Then you need to complete the Application for Duplicate/Renewal Registration (MV-82D)."
]
| [
0,
1,
0,
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
1,
2,
1,
3,
2,
4,
4,
4,
4,
3,
5,
5
]
|
7098695526a5ee7696f3ee20dfd03d01 | [
"I need standard driving record info",
"Do you need to know what a Standard driving record has in it?",
"yes",
"Standard driver records contain information related to your record for the past few years.",
"is there anyway to get records that go beyond a few years?",
"A lifetime driving record has all the information that the DMV has on you",
"what are the differences if we get it online or by mail?",
"There are no differences between a driving record you order online or by mail. They are all certified DMV records. They all include a certification statement and the signature of the Commissioner of Motor Vehicles, as well as the same security watermark. ",
"no that is not what I meant. can I ask something else, can you tell me about getting a MyDMV account?",
"If you are renewing by mail then you have to wait for it to arrive before you can create a MyDMV account",
"can I just go in to the DMV and get my lifetime abstracts there?",
"You can get your standard driving record at the DMV but you can not get CDL or Lifetime abstracts there"
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
1,
1,
1,
1,
0,
2,
1,
3,
3
]
|
a59f84de19fe8eb35eb62c53bbdaa3bb | [
"How to get my own driving record",
"Do you want to know what is a standard driving record?",
"not",
"Do you want to know what is a lifetime driving record?",
"not",
"Do you want to know what a commercial driving record is?",
"yes",
"See an explanation of CDL driving record abstracts. You can order them online or have your employer order them through the License Event Notification Service LENS",
"Can I order my registration at the same time that I renew my license?",
"yes, mark the blue box on your renewal notice and add the $ 10.00 search fee to your renewal fee .",
"how to get standard, lifetime summaries and CDLs online through MyDMV",
" You can save and print a PDF version of your record . You will have 5 days after your order to download it . The fee is $ 7 ."
]
| [
0,
0,
1,
0,
1,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
0,
2,
1,
3,
3,
2,
4,
3,
5,
5
]
|
d0093094b9627744a6368d9992dc6acd | [
"Hello I need information about How to get my own driving record",
"Do you want to know what is a standard driving record?",
"do not",
"Do you want to know what is a lifetime driving record?",
"Yes",
"See an explanation of the \"lifetime\" driving records issued by the New York DMV, and a Summary Description of the lifetime driving record PDF DS-242.3, which also shows a sample record.",
"What is a business driving record (CDL) (summary)?",
"See an explanation of CDL management record summaries. You can request them online or have your employer request them through the LENS Leave Event Notification Service.",
"What is a standard driving record?",
"See an explanation of the 'Standard' driving record summaries issued by the New York DMV, and a PDF Driving Record Summary Description DS-242.1, which also shows a sample summary.",
"And if I request the summary in an office or in the mail, is there a difference?",
"There is no difference between an abstract that you request online, in an office, or by mail. They are certified DMV records. All include a certification statement and the signature of the Commissioner of Motor Vehicles, as well as the same safety watermark."
]
| [
0,
0,
1,
0,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
0,
2,
2,
1,
3,
2,
4,
4,
4,
4
]
|
6a17c01be7824ffafea7177326337cc1 | [
"Hello I need information about How to get my own driving record",
"you want to know What is a standard driving record?",
"do not",
"want to know what is a lifetime driving record?",
"Yes",
"See an explanation of the \"lifetime\" driving records issued by the New York DMV, and a Summary Description of the lifetime driving record PDF DS-242.3, which also shows a sample record.",
"I recently ordered mine and haven't received it in the mail yet, what should I do?",
"If you haven't received it in the mail yet, you will need to wait for it to arrive before you can create a MyDMV account.",
"What should I send to request the standard driving record by mail?",
"Please send\n a complete request for DMV records in PDF MV-15\n a photocopy of your proof of identity",
"and a question can I hide my photo in the license?",
"This can be a driver's license or other government issued photo identification card, you can hide your photo or 6 identification points."
]
| [
0,
0,
1,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
0,
2,
2,
1,
3,
2,
4,
3,
5,
5
]
|
087f543df0c052e99cd870241fb8708d | [
"I need help with getting my driving record abstract.",
"I can help you with that. Would you like more information about what your standard driving record abstract entails?",
"Yes, this would be very helpful.",
"You can see a sample of a driving record abstract under Description of Abstract of Driving Record PDF [ 3 ] DS-242.1 on our website.",
"Do you happen to need all information that DMV has on file for you?",
"No, I just need to see the last few years.",
"For future reference, how would I obtain this information?",
"To get a record of all your information, you'll need a lifetime driving record.",
"Can I get my abstract online?",
"Absolutely, and rest assured that no matter whether you order online, at an office, or by mail, there will be no difference in your abstract. They are all certified DMV records that come with a certification statement and the signature of the Commissioner of Motor Vehicles.",
"What do I need if I decide to obtain one by mail?",
"If you wish to obtain your abstract by mail, you'll need a completed Request for DMV Records PDF [ 11 ] MV-15 and a photocopy of your proof of identity.",
"What if I just wait and get it at the DMV, when I renew my license?",
"In this case, just mark the blue box on the renewal notice. Be advised, there will be an extra $10 search fee added to your renewal fee."
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
1,
1,
1,
1,
1,
1,
1,
1,
0,
2,
2,
2,
2
]
|
51c754b5b81501edeae73a0f025cd3da | [
"How to get my own driving record",
"Do you want to know what is a standard driving record?",
"yes",
" See an explanation of ' Standard ' driving record abstracts [ 2 ] issued by the New York DMV , and a Description of Abstract of Driving Record PDF [ 3 ] DS-242.1 , which also shows a sample abstract",
" If i need a record of all information DMV has",
"it's not my case",
"What do the standard driver registers have?",
"Standard driver records contain information related to your record for the past few years",
"how to request my standard driving record at a DMV office,",
" a completed Request for Driving Record Information PDF MV-15C proof of identity 3",
"How to Get Standard, Lifetime Summaries, and CDLs Online Through MyDMV",
" You can save and print a PDF version of your record. You will have 5 days after your order to download it. The fee is $7 ."
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
1,
1,
1,
1,
0,
2,
1,
3,
3
]
|
2953228e86d7782e5d5d1bf885961e38 | [
"I need to get a hold of my driving record for a job",
"Would you like to know more about a standard driving record?",
"no, I want my driving record..",
"Would you like a Lifetime driving record and do you need more information about it?",
"no, just need the standard record for a new job",
"Will you need to know more about a CDL driving record?",
"no, you're a chat bot right....I need my driving record for a job!!!",
"Would you like to know more about getting your standard driving record online?",
"yes",
"You can safe and print a PDF version of your Standard driving record through MyDMV. You will have 5 days after your order to download it and the fee is $7. ",
"Would you like to create a MyDMV account?",
"yes, if I will need it",
"To create an account you will need your most recent New York State driver license , permit , or non-driver ID "
]
| [
0,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
1,
0,
2,
1,
3,
2,
4,
4,
4,
4,
4,
4
]
|
bcc89c8984beaa6eb4a54791dc957508 | [
"I need information on how to get my driving record abstract.",
"I can help you with that. Are you aware of what your driving record abstract entails?",
"I know a little about it, but I could definitely use more information.",
"Do you know how the abstract differs from your lifetime driving record?",
"No, I do not.",
"Are you inquiring about a CDL driving record abstract?",
"Yes, that's what I need.",
"You can order your CDL driving record abstract online. You can also ask your employer to order them through the License Event Notification Service.",
"Can I order by phone instead?",
"Sorry, but no. These cannot be ordered by phone.",
"Can I get my CDL abstract at a DMV office?",
"No. You can not get your CDL or Lifetime abstract at a DMV office."
]
| [
0,
0,
1,
0,
1,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
0,
2,
1,
3,
3,
2,
4,
3,
5,
5
]
|
970f262f2c3682b6290c4bb170842045 | [
"I have questions about getting my driver record abstract.",
"I can help you with that. Do you need help with understanding what a driver record abstract is?",
"Yes. ",
"You can find an explanation of Standard driving record abstracts issued by NY DMV on our website. Here you will also find a sample abstract.",
"What if I need a record of all information that DMV has?",
"To obtain a full record, you will need your lifetime driving record.",
"Where can I get more information about this topic?",
"You can go to our website and search under DMV Records for more information.",
"Will an abstract that I order online be the same as one that I obtain at a DMV office?",
"Yes. Your abstract will be the same whether you order it online, by mail, or at an office.",
"How much does it cost to get a driving record abstract at the Albany DMV office?",
"You will need to pay a $10.00 search fee and provide a proof of your identity. You must also certify that you have DPPA permissible use."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
1,
1,
0,
2,
1,
3,
2,
4,
4
]
|
667c0872e37251b024e118a63e5d4a29 | [
"How could I go about opening a public emissions station?",
"Do you know what is important when you want to open an inspection station?",
"Yes, I have been reading up on opening public emissions station.",
"Do you actually want to apply to have an official public emissions inspection station?",
"Yes, I really would like to open an inspection station.",
"Then you may be subject to Public Emissions Inspection State Cap and you should read the information about it before you apply.",
"What will happen during an on-site investigation when the automotive facilities inspector arrives?",
"The AFI will be checking that you have permanently mounted signs visible from the street and if not visible they will deny your application; and you will need proof of identification for everyone named on the application with a driver license or government issued photo ID.",
"What is required to become a licensed Inspection Station in the state of New York?",
"If you want to become a licensed Inspection Station by the DMV in New York state then you should consult the DMV Commissioner's Motor Vehicle Inspection Regulations.",
"What topic should I look for?",
"You should look for the topic under Inspection.",
"Is the DMV Commissioner's Motor Vehicle Inspection Regulations able to be downloaded?",
"Yes, you can download them and read Facility Requirements Inspection Stations.",
"What happens if I do not have proof of Workers Compensation Insurance at this time?",
"Since you don't have your proof of Workers Compensation Insurance, then it is in your best interest not to submit an application with DMV yet."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
]
| [
0,
1,
1,
1,
1,
0,
2,
1,
3,
2,
4,
3,
5,
4,
6,
6
]
|
2684ea7a3302f566d64392d713ab233f | [
"can you give me details of Computerized Vehicle Inspection System\n",
"Only stations that inspect group 1a vehicles are required to have a CVIS .",
"Do you want to sign the station agreement and request equipment?",
"not",
"can you give me details of Official inspection station sign\n",
" DMV does not provide official inspection station signs . You may purchase these signs from various sign shops and automotive supply stores . Your sign requirements will differ based on the types of vehicles you will be inspecting",
"How do you become an authorized inspection station?",
"o become a licensed Inspection Station by the Department of Motor Vehicles DMV in New York States\nconsult the DMV Commissioner s Motor Vehicle Inspection Regulations pdf CR-79\ndownload and read Facility Requirements Inspection Stations pdf VS-143",
"What else do I need to know?",
" In addition to the items listed above , the AFI will be examine your location for these characteristicss a mailbox at the business address dedicated to your business only mailboxes shared with other businesses or entities are not acceptable",
"and how is the process by mail",
"Send your completed application , a copy of your Sales Tax Certificate of Authority and all fees to",
"which is the topic",
"Inspection ",
"can you give me details of Computerized Vehicle Inspection System \n",
" Only stations that inspect group 1a vehicles are required to have a CVIS. Opus Inspection is the current vendor providing the equipment to New York State inspection stations ."
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5,
6,
6
]
|
4b26033bffefdd0a8e783527a4dddc96 | [
"hello I need information about on-site research",
"good to know When the AFI Automotive Facility Inspector arrives to inspect your facility",
"do not",
"What if I don't have my business name proof?",
"If you don't have your business name proof yet, don't submit an application with the DMV yet! s\n Corporations and LLC: You must send a copy of your State Department filing receipt.",
"and what should i bring?",
"You must send a copy of your State Department filing receipt.",
"And those who inspect the vehicles they must have?",
"Only stations that inspect Group 1a vehicles must have a CVIS. Opus Inspection is the current vendor supplying the equipment to New York State inspection stations.",
"Where can i get more information?",
"do not"
]
| [
0,
0,
1,
0,
0,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative"
]
| [
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
0,
0,
1,
1,
1,
1,
2,
2,
2,
2
]
|
4c539c8c235d903733728e2bc5f0606e | [
"can you give me details of Computerized Vehicle Inspection System\n",
"Only stations that inspect group 1a vehicles are required to have a CVIS . Opus Inspection is the current vendor providing the equipment to New York State inspection stations .",
"Do you want to sign the station agreement and request equipment?",
"To sign the station agreement and order equipment visit www.nyvip.org For additional information Opus Inspection can be reached at 866 623 - 8378 .",
"which is the topic\n",
"Inspection ",
"can you give me details of Official inspection station sign\n",
"DMV does not provide official inspection station signs . You may purchase these signs from various sign shops and automotive supply stores . Your sign requirements will differ based on the types of vehicles you will be inspecting .",
"How is the process by mail?\n",
"Send your completed application , a copy of your Sales Tax Certificate of Authority and all fees to",
"AFI who will examine?",
"In addition to the items listed above , the AFI will be examine your location for these characteristicss a mailbox at the business address dedicated to your business only mailboxes shared with other businesses or entities are not acceptable"
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
0d7be0a945bcd4f96b83906dd7c2ec99 | [
"I'm thinking into opening a emissions station and like to get some guidance?",
"Very good. But before proceeding, you must know that you may be subject to the Public Emissions Inspection State Cap. Did you were aware of that?",
"No, i didn't.",
"Would you like to know how to apply then?",
"Yes, i would like to know that.",
"Excellent. To apply, you must submit an Original Facility Application, so you can proof that you have permission to use the property at the business location. Second, a notarized statement from property owner.",
"um, i have those already, Think i can submit my application then. It doesn't matter if i don't have a Certificate of Authority, isn't?",
"Wait. I understand that you don't have a Certificate of Authority?",
"Yes, i do not have that yet. Is there a problem?",
"In fact, there is. If you are lacking that document, then please do not submit your application to us yet.",
"Oh, o.k, didn't know that was such a deal. I'll have to get it then. Anyway, do you have any other channel for information?",
"Yes, of course. You can make use of our toll free number at 1-518-474-4653 to reach the Office of Vehicle Safety and Clean Air."
]
| [
0,
0,
1,
0,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
0,
2,
2,
1,
3,
3,
3,
2,
4,
4
]
|
58857a57428fe826d4c3de70e4f37100 | [
"hi",
"hi",
"No, i'm not scheduled for that, but wanted to know in any case.",
"O.k. Another question, DMV doesn't provides any station signs, right?",
"That's right. You can use sign shops and automotive supply stores to purchase those signs required for your station. Be aware that your signs requirements may vary depending on waht types of vehicles you will be inspecting.",
"Oh, i see. I heard that you don't do that, but i wanted to know it for sure. Now another topic. Does my station needs to be equipped with a computerized inspection system?",
"Not necessarily. The Computerized Vehicle Inspection System is just required in case you are going to inspect vehicles from the group 1a.",
"If anyone wants to search this on your online platform, How they should look for it?",
"The search should be under the \"Inspection\" topic.",
"If i get approval after the inspector visit, What will happens next?",
"If you have positive results, then you'll receive a license once you have purchased the computerized system if you are grup 1a station."
]
| [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
7fd8007590574e92191ff2c979fac0de | [
"Hello, i want to open an inspection station.",
"Sure, but first you must know that Opus is the current vendor providing the equipemnt to New York inspection stations.",
"Do you know how to sign the station agreement? That is necessary to open an inspection station",
"Yes, visiting the nyvip website",
"But i actually don't know how to sign it, only that it is on the website, could you help me please?",
"Oh, sure, you can find these signs in various sign shops and automotive supply stores.",
"I don't have my proof of workers compensation insurance yet, should i submit an application with DMV? I heard that it wasn't that important.",
"Don't do it! it is a required document for registration so i suggest you to get it first before applying.",
"In addition to the listed items on the website, what will the AFI do? I'm kind of lost in that section.",
"the AFI will be examine your location for these characteristics:\nA mailbox at the business address dedicated to your business only .",
"What is necessary to become a licensed inspection station? Where can i find information regarding this",
"You can find that information in the DMV Commissioner s Motor Vehicle Inspection Regulations pdf. There all your questions should be answered. In case you don't understand something, you can always write again here."
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
5714212aee929ad6b7bc5155a91ea15b | [
"How would I update my vehicle registration and title?",
"Do you need to update your name on your vehicle registration and title?",
"Yes, I have to change my name.",
"Would this be to update your legal name?",
"Not at this time.",
"Can you tell me when I get my new registration and title how much it will be?",
"If you have a 10 year non driver ID and are 62 age or older and a recipient of SSI there is no fee.",
"How do I change my address?",
"Do you need information about changing your mailing or residence addresses on DMV records or documents?",
"No, not my residence address my mailing address has changed."
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_negative"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9
]
| [
0,
1,
1,
1,
0,
2,
1,
3,
3,
3
]
|
4780aeee8ee0deba3ee8bfb79241ac92 | [
"I want to change my ID so it shows my new married name",
"Okay, you must visit your local DMV office and bring proof of the change",
"I also have an ID that might not be real or whatever you call it even though you issued it to me, so what should I do so I'm ready when I want to travel?",
"You should come to the DMV and get an Enhanced or REAL ID ",
"what do I need to bring with me to get the new ID?",
"We have a guide you can use to make sure you have to correct proofs of identification you need.",
"do you have more info I can look at about the new real ID?",
"Yes, we have more information for you so you can learn about Enhanced, REAL ID and Standard documents",
"can I also change my address if I need to?",
"yes, you can see our change of address section for more information",
"Do I need to change the name on my vehicle registration too?",
"If you are going to update your legal name we can help you with what items you need to bring to your local DMV to make the change",
"what forms do I need to change the name on my ID?",
"Do you want to update a legal change of name on the DMV records?",
"yes, I'm married now and want my ID and records to show my new name",
"Okay, you should have: a completed Application for Permit, Driver License or Non-Driver ID Card when you go to the DMV"
]
| [
0,
1,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
]
| [
0,
0,
1,
1,
1,
1,
1,
1,
2,
2,
3,
3,
3,
3,
3,
3
]
|
bd26ef209a686abf221e0a14e7829e38 | [
"hello I need information about Driver's License, Permit or Non-Driver Identification",
"You must visit your local DMV office and bring proof of the change.",
"How do I change gender?",
"Did you have a gender change or are you transgender?",
"do not",
"what if it's not time to renew?",
"Take to a DMV office\n a completed Permit Application, Driver's License or Driverless Identification Card PDF MV-44",
"and to change name?",
"do you want to update your legal name?",
"Yes",
"To update your legal name, please bring these items to your local DMV office"
]
| [
0,
1,
0,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
0,
1,
1,
1,
2,
2,
3,
3,
3,
3
]
|
af78ef55e4fafd53a3f24227d5a8ec9f | [
"can you give me details of Vehicle registration and title\n",
"do you want to change your name?",
"yes",
"do you want to update your legal name?",
"not",
"how are the fees?",
"There is no fee to change your name on your registration documents and title certificate",
" If we made an error on your document ",
"use the Ask DMV a Question service to request a correction .s [99] We may be able to correct it without you coming a DMV office. There is no fee for a correction",
"If you have a 10-year non - driver ID",
"are age 62 or older and a recipient of Supplemental Security Income SSI there is no fee ."
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
1,
1,
1,
0,
2,
1,
3,
2,
4,
4
]
|
61b9fb15cae005a318c39fb96c74f2fe | [
"how is the Vehicle registration and title",
"you want to change the name",
"yes",
"you want To update your legal name",
"yes",
"bring these items to your local DMV office ",
"how to correct a mistake in the record or title",
"did they make a mistake in your document?",
"do not",
"How do I make a reservation?",
"Have the proof you need first before you go to the office.",
"want a faster service?",
"Yes",
"Make an online reservation before visiting offices in New York, Westchester, Nassau, Suffolk, Rockland, Onondaga, Monroe or Albany counties."
]
| [
0,
0,
0,
0,
0,
1,
0,
0,
1,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
1,
1,
1,
1,
0,
2,
2,
1,
3,
3,
3,
3,
3
]
|
03d6294fcfddd10b258137623e0b0972 | [
"Hi! I'm in a commercial process with a vehicle, I have some doubts about the registration process.",
"O.k., no problem. Are you looking information about how to change the legal name of the owner of the vehicle?",
"Yes, that's correct.",
"In this case you wish to update the name your legal name?",
"Yes, related to the status of the vehicle.",
"O.k., great. You'll just need to bring some documents to your local dmv office.",
"There is a specific hour to go to for kind of things?",
"Yes, you'll need to check the local office hours, to make a reservation.",
"Once I do this process I'll have to go to the dmv office?",
"We recommend you come to the dmv now to get an enhanced or real id, so you can avoid a second office visit later.",
"Ok, I get it. But I'm planning to travel soon, probably I'll change my residence, do I have to go to the dmv to change anything?",
"Just if you want to change your driver license, permit or non-driver id. Then You must visit your local dmv office to bring proof your change.",
"When I registered myself the first time at the dmv, I was single, but now I'm married, do I have to do any change on my name ID?",
"If you changed your name, you can change your middle name or chose a different one."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
1,
1,
1,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5
]
|
6bb4e663e37ed164536fe0961d38adcc | [
"Hello, I would like to learn more about vehicle registration. Can you answer a few questions for me, please?",
"Of course. Do you want to change your legal name?",
"Yes, I plan to.",
"Would you like to know what you need to do to update your legal name then?",
"No, I'm familiar with that procedure.",
"What is the fee for a non-driver ID card?",
"Such a card would cost $ 5.00.",
"Do you have any information on how to change my address?",
"Yes, simply read the \"change address\" section on our website.",
"What if you made a mistake on my document?",
"Then you should use the Ask DMV a Question service to request a correction. We may be able to correct it without you coming a DMV office. There is no fee for a correction.",
"What do I need to bring for a change of a name?",
"Bring a completed application for permit and a driver license or non - driver ID card."
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
1,
1,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5
]
|
c73cb9e99fcbc2740db5f242c3b3a4e2 | [
"I need to update some info on my ID",
"You have to visit your local DMV office and bring proof of the change ",
"what is the new ID that I heard about? they said you needed the new ID to travel",
"If you plan on traveling we recommend you come to the DMV now to get an Enhanced or REAL ID. We also have more information if you want to learn more about Enhanced or REAL ID",
"can I change my last name to my husband's last name? we are gay partners",
"Regardless of the genders of you and your spouse, if your marriage certificate shows both your spouse's surname and your former surname you may change your surname to your spouse 's surname.",
"how long will it take to get my new ID?",
"You will receive your new ID in the mail in about 2 weeks. You will also be given a temporary non-driver ID at the DMV. ",
"is it possible to change the gender on my ID later on?",
"Yes, just visit your local DMV office and bring proof of the change. ",
"Have you had a gender change?",
"not yet but I want to do it"
]
| [
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
4,
4
]
|
a2dc70890ea44eb702dd3bfa19ae7ab0 | [
"want to change the info on a title",
"Do you want to change the name on a title?",
"yes",
"Do you want to update your legal name?",
"no, I'll update later",
"how do I change my gender?",
"You have to visit your local DMV office and bring proof of the change.",
"Have you had a gender change?",
"yes",
"You will need a completed Vehicle Registration/Title Application, your registration and title, and proof of a gender change to make changes to your DMV information.",
"will this take long like all DMV visits or can I do something to make it a fast visit?",
"For quicker service you can make a reservation online before visiting the DMV offices in New York City, Westchester, Nassau, Suffolk, Rockland, Onondaga, Monroe or Albany Counties."
]
| [
0,
0,
0,
0,
1,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
1,
0,
2,
2,
2,
2,
1,
3,
3
]
|
75d023ab0824b3ce82d9f316278103f1 | [
"What are the requirements to become a driving school instructor?",
" First , you must be employed by a driving school licensed by DMV . You must also meet several requirements identified in Commissioner s Regulations , including",
"you want to teach the Pre - licensing Course",
"yes",
"you successfully complete a 30-hour Teaching Techniques and Methodology course a college - level course and have at least one year experience as a behind - the - wheel certified driving school instructor",
"ok I want to present that proof",
"you must first know all the requirements",
"ok tell me the other requirements",
"you must first be employed by a licensed driving school .",
" If a customer or DMV employee asks to see the certificate?",
"you must be able to present it .",
"what should i include in the application",
" you must include a certified copy of your driving record from the state agency that issued your license ",
"you can from a state other than New York",
" you must include with your application a certified copy of your driving record from the state agency that issued your license"
]
| [
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
3,
3
]
|
b2fa189323c2af64ebfa324868bd500b | [
"How to Become a Driving Instructor What tests do I have to pass?",
" The is similar to the vision test you must pass to qualify for , or renew , your driver s license . You can take the vision test at DMV , or you can have your eye doctor or physician conduct this test and complete the Vision Test Report form MV-619 ",
"did you not pass this test?",
"yes",
"you will have to submit a new application including photos and $ 10 fee ",
"can you give me details of About Your Driving School Instructor Certificate\n",
"you pass all tests?",
"not",
"Do I have to have a valid driver's license to operate in New York State?",
"yes, that has been valid for at least 2 years preceding application in the class of vehicle that the instructor intends to teach in",
"If a customer or DMV employee asks to see the certificate",
" you must be able to present it ",
"What do I have to complete for the instructor certificate?",
"Before your Driving School Instructor Certificate can be renewed , you must also complete a course in driver training and traffic safety , approved by the Commissioner , consisting of at least 30 hours known as the This 30-hour course is taught by various community colleges and driving schools that have been approved by DMV to provide this course"
]
| [
0,
0,
0,
0,
1,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
0,
1,
1,
1,
2,
2,
3,
3,
4,
4
]
|
cb15b94e53b111247fe20a37f7753385 | [
"How do I become certified as a driving school instructor?",
"Do you want to become an instructor at a driving school?",
"yes",
"you must first be employed by a licensed driving school",
"If my driver's license is issued from a state other than New York?",
" you must include with your application a certified copy of your driving record from the state agency that issued your license .",
"If I want to teach the Pre-license Course?",
"you must also successfully complete a 30-hour Teaching Techniques and Methodology course a college - level course and have at least one year experience as a behind - the - wheel certified driving school instructor",
"What are the tests that I have to pass?",
"The is similar to the vision test you must pass to qualify for , or renew , your driver s license . You can take the vision test at DMV , or you can have your eye doctor or physician conduct this test and complete the Vision Test Report form MV-619 ",
"if I don't pass the test",
" you will have to submit a new application including photos and $ 10 fee"
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
2,
2
]
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.