dial_id
stringlengths 32
32
| utterance
list | segmentation_label
list | da
list | role
list | turn_id
list | topic_id
list |
|---|---|---|---|---|---|---|
78c5ceafd81a543b6455b0689140f33c | [
"Can you tell me more about disability benefits?",
"Of course I can, I'd be happy to help.",
"Are you currently receiving Social Security disability benefits?",
"Yes. As a matter of fact, I do.",
"Great. In this case you can find information and services for managing your benefits online.",
"Can I apply for adult disability benefits online if I'm at least 18 years old?",
"Of course. You can use the online application to apply for disability benefits, if you fulfill the requirements.",
"What if I'm unable to work because of a medical condition?",
"In that case you can apply, as long as this condition is expected to last at least 12 months or results in death.",
"What if I'm applying for Social Security Disability Insurance at the same time as having an SSI claim?",
"You can also file for Supplemental Security Income SSI online, but only if you meet certain requirements.",
"How can I find out if I'm eligible?",
"I can tell you the requirements if you want. Should I do that?"
]
| [
0,
0,
0,
0,
1,
0,
0,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
1,
1,
1,
1,
1,
1,
1,
1
]
|
531be6d16f601f457e366e32d0c9b764 | [
"Greetings. I need some information on disability benefits, please.",
"No problem. Disability benefits are a kind of benefit which is paid to those persons that can't work because some medical issue, which could result in a long inactivity period or even death.",
"Are you currently receiving disability benefits?",
"No, i'm not.",
"So, i suppose i can apply and see if i'm eligible, huh?",
"That's correct. it would depend on your disability, though.",
"Good. Would you complete your application on any other language?",
"No, i prefer English for doing this.",
"Can you tell me if there is another way to apply, please?",
"Of course. you can use our toll free number or if you like, you can go visit your local Social Security office. If you go with the last option, please call beforehand to make an appointment."
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"agent",
"user",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
1
]
|
044c39beab0f0415d04f705efe4e1acb | [
"Hey, can you tell me something about disability benefits?",
"Of course. I can tell you all you want about disability benefits.",
"Are you currently receiving Social Security disability benefits?",
"Yes, I do.",
"In this case you can get information and services for managing your benefits online.",
"That's great, but what are the advantages if I do it online?",
"Our online disability application process offers several advantages. You can, for example, start your disability claim immediately.",
"Hm, so no waiting. Interesting. And how do I apply for benefits?",
"To apply for benefits online, print and review the Adult Disability Checklist. It will help you gather the information you need to complete the application. Then simply go through the Disability Benefit Application.",
"Awesome. So, what if I'm applying for a SSI claim at the same time as I do for the insurance? Will that cause any problems?",
"It's simple: you can now also file for Supplemental Security Income SSI online, but only if you meet certain requirements.",
"How do I find out if I'm eligible for those benefits?",
"In order to become eligible for those benefits, you need to fulfill several requirements.",
"Hm, alright. And why is that?",
"Good question. Social Security pays disability benefits to people who can't work because they have a medical condition that's expected to last at least one year or result in death. Let's find out if you qualify and how Social Security can help you."
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
]
| [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
4,
4
]
|
a4b119b41dcc90c28c18f3ae9aede91a | [
"I'm trying to work on some disability benefits",
"Okay, would you like to learn about Disability Benefits?",
"Are you already receiving benefits?",
"Nope, need help on disability and a claim",
"I want to know more about applying for Social Security Disability Insurance and my SSI claim and can I just do it on my computer?",
"You can file for Supplemental Security Income online if you meet some requirements .",
"but what if my application was denied already?",
"You can still apply online. If your application was recently denied. The Internet Appeal application will help you request a review of why it was denied.",
"Okay, and can I get more info on disability benefits and medical conditions?",
"Yes, Social Security pays disability benefits to people who can't work because they have a medical condition that 's expected to last at least one year or result in death . You can find out if you qualify and how Social Security can help you by using the DIsability Planner.",
"Will I need information or paperwork about my work and pay for this last year?",
"Yes, you will need the amount of money earned last year and this year, and name and address of your employer for this year and last year"
]
| [
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3
]
|
b4793a271505df46eda8615407357ac8 | [
"What are disability benefits?",
"Sure, I can help you with that. Learn about Disability Benefits",
"Can you no longer work",
"No I can still work I am close to retiring",
"Can anyone apply online?",
"You can use the online application to apply for disability benefits if you Are age 18 or older \n",
" Can I apply for Social Security Disability Insurance at the same time as your SSI claim",
"You can now also file for Supplemental Security Income SSI online but only if you meet certain requirements",
"What reasons do you sign up for disability?",
"Social Security pays disability benefits to people who ca n't work because they have a medical condition that 's expected to last at least one year or result in death ",
" If your application was recently denied",
"You can use the online application to apply for disability benefits if you"
]
| [
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3
]
|
962f0e9d960eb3dba4a8e3a62dab784b | [
"Can you tell me about Social Security disability benefits?",
"Sure. You can learn more about Disability Benefits with us. These benefits are paid to people who can't work due to any medical condition that lasts for at least a year or can result in death.",
"Are you receiving Social Security disability benefits?",
"Currently no, I'm not receiving disability benefits.",
"Is it better to apply for the benefits online?",
"It offers certain advantages, like to start your disability claim immediately.",
"How can Iknow if I qualify for the benefits and what kind of help can I get?",
"you can use our Disability Planner.",
"Do you need to do the application in a language other than English?",
"Can I do that? yes please, tell me more.",
"When using the online application you'll get the option to schedule an appointment to apply for benefits in your preferred language. Take into consideration that the online application is only available in English.",
"Can I apply for the benefits if my previous application was denied?",
"Only if it's been at least 60 days since your previous application was denied."
]
| [
0,
0,
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
2,
3,
3
]
|
c0d7836cc0d8607d8670f09a8edc2df3 | [
"What exactly are disability benefits?\n",
"I will be glad to help with that Social Security pays disability benefits to people who ca n't work because they have a medical condition that 's expected to last at least one year or result in death \n",
"What if I receive social security benefiots?",
"No I do not",
"Can I apply an appeal?",
"Yes you can please refer to Apply for DisabilityReturn to a Saved ApplicationCheck Application or Appeal Status",
"Who can apply online?",
"You are eligible to file online for SSI if you Are between the ages of 18 and 65 ;",
"is there a calculator or a way to manage my benefits?",
" USE OUR DISABILITY PLANNER here",
"What are the advantages for apply online?",
"Start your disability claim immediately There is no need to wait for an appointment .",
"any other way to apply?",
"You can also apply By phone - Call us at 1 - 800 - 772 - 1213 from 7 a.m. to 7 p.m. Monday through Friday"
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
bf48f124429123164ef5c509c6c8df7e | [
"Hi. I would like to learn about disability benefits.",
"I can help you learn about disability benefits.",
"Do you already receive SS disability?",
"Yes, I do.",
"Okay. You can learn about managing your benefits online.",
"How can I find out if I qualify?",
"Do you have a medical condition that prevents you from working for at least one year?",
"Why should I apply online?",
"It will allow you to start your claim right away.",
"What information will I need to give?",
"Date of birth, place of birth, social security number for you along as for your spouse. We will also need your spouse's name.",
"Is it a problem if I am not blind?",
"No, you will still be eligible to apply online."
]
| [
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3
]
|
a0530001bd11288480139ab6d424a59e | [
"Hello, I would like to know what are the disability benefits please?",
"They are various benefits that are giving, you can locate you business administrator and ask for the respective advice.",
"What About Disability Benefits?",
"This is because if they have a medical condition that is expected to last at least a year or cause death.",
"Can I apply online to request an appointment?",
"Of course, it will also give you the option to schedule an appointment to request benefits in your preferred language.",
"What does it mean to prove that you are eligible?",
"Primarily Birth Certificate or other proof of birth.",
"Perfect, what else?",
"You must also provide certain documents to achieve this end.",
"What if you do not want to send these documents?",
"You have to take them, and for your convenience you can take them to a Social Security office."
]
| [
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"respond_solution_negative",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
1,
1,
2,
2
]
|
d9ebf25efeef3086c372b726d76138dd | [
"Hello, can you give me information about Disability Benefits?",
"It is primarily aimed at people who are unable to work because they have a medical condition that is expected to last at least a year or cause death.",
"Of course, it is important if you receive disability benefits from Social Security.",
"What else can I know about it?",
"You have to search for information regarding managing your benefits online.",
"How can you prove that you are eligible?",
"You have to present a birth certificate or other proof of birth, among other things.",
"Perfect, and what else can you tell me?",
"You should seek information regarding the topic.",
"What happens if you send us a document by mail?",
"It is important that you write the Social Security number on a separate sheet of paper among other things.",
"Can you tell me what is Federal Employee Compensation?",
"You have to look for information on the subject."
]
| [
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"respond_solution_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3
]
|
ad113cc254427eeedf41b6880018bd9f | [
"Hi, I need to learn about Disability Benefits.",
"I can help you learn about Disability Benefits.",
"Do you receive Social Security disability benefits?",
"I do.",
"Ok, you can get information and services for managing your benefits online.",
"What information do I need to apply for the benefits?",
"You should have the following information to make completing the application easier.",
"I assume you need information about me?",
"Yes, name, Social Security number, date of birth or age of current spouse and all former spouses, to start.",
"What documents do I need?",
"Do you have a birth certificate?",
"Oh, no I don't.",
"We have other information we can ask for."
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"respond_solution_negative"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
3,
3
]
|
8e31b576ffa3b12c2e07999cebff283b | [
"Hi, do I need information regarding Disability Benefits?",
"There are several disability benefits that you can get.",
"Perfect, what else do I need to know?\n",
"I recommend that you obtain information and services to manage your benefits online.",
"What if you are already receiving benefits?",
"You should search for information online.",
"What data are you requesting?",
"Names, addresses, phone numbers, patient identification numbers and treatment dates are primarily requested from all doctors, hospitals and clinics.",
"Hello, do I need information on the documents to submit for disability benefits?\n",
"Documents are normally requested in order to demonstrate that you are eligible.\n",
"Perfect, what else do I need to know?\n",
"In addition, a birth certificate or other proof of birth is vitally important.\n",
"Where can I find more information?\n",
"You are required to present Evidence of US Citizenship.\n"
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"respond_solution_negative"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
2,
2
]
|
53753b764bc3434c9d07b62bbf2c6ce6 | [
"Good, what is the disability benefits?",
"It is important that you search for information regarding disability benefits.",
"It is important to note if you already receive the benefit.",
"What if I am already receiving the benefit?",
"What document can you request?",
"In addition, a birth certificate or other proof of birth is vitally important.\n",
"Perfect, what else do I need to know?\n",
"Documents are normally requested in order to demonstrate that you are eligible.\n",
"What are the means to send the information?",
"You can use email if you need to send any document.",
"Perfect"
]
| [
0,
0,
0,
1,
0,
0,
0,
1,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"query_condition",
"response_negative",
"respond_solution_negative",
"query_condition",
"query_condition",
"response_negative"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
2
]
|
ae33acca8b531ac65930fdfb0c18e49b | [
"What can you tell me about disability benefits?",
"You can learn about disability benefits.",
"Can I find information online if I all ready receive Social Security disability benefits?",
"Yes, you can get info and services for managing your benefits online if you all ready receive Social Security disability benefits.",
"Are there particular documents I would need to provide?",
"Did we ask you to send documents to show that you are eligible?",
"Yes, you did ask me to send in some documents.",
"Do you have your birth certificate?",
"Yes, I have my birth certificate.",
"Do you have proof of US citizenship?",
"No, I do not have proof of citizenship.",
"Then you do not have the documents we need to show you are eligible."
]
| [
0,
0,
0,
1,
0,
0,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"respond_solution_negative"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
1,
1,
1,
1,
1,
1
]
|
3f818905ca7d8c2bdffb93730dc128d0 | [
"Oh, hello. Please, can you help me to clarify some doubts about mailing disability documents?",
"Are you going to mail any document to us?",
"Yes, i'm planning to do that.",
"Very good. Then you must proceed including the SSN in order to match it with the correct application. I must remind you to not write anything on the original documents and to write your SSN in a separate sheet and then include it in the mailing envelope.",
"What about if i decide to not send these documents? There's an option?",
"Indeed, there is. I f you don't want to mail your documents, just bring them yourself to the Social Security office.",
"Ok, but lets say i don't want to go to the office, is there any other option?",
"Yes, you can make a call to our toll free number. ",
"Which persons receive disability payment?",
"Well, SS can pay disability to persons who can't work because having a medical condition.",
"After my application, what's next?",
"We'll go through a process, mainly providing confirmation on your application.",
"What benefits i get using online process?",
"Well, for example you can start your disability claim immediatly."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
9965211c330baf44f1073e08556a26d6 | [
"Am I able to mail documents pertaining to my disability benefits?",
"Yes you can mail documents to us as long as you follow the specified criteria.",
"Yes, I can follow the criteria that was specified.",
"The documents must include your social security number. Do not write anything on the document and please write down you social security number on separate sheet of paper and include it in the envelope with the other documents. ",
"Why do you need my social security number?",
"We need your social security number so that we can match you with the correct application. ",
"What other options are available if I don't want to mail the documents? ",
"You can bring the documents to a social security office.",
"Is there a number I can call if I am hard of hearing?",
"Yes you may call us at TTY 1-800-325-0778 or visit us in person at your local social security office.",
"Do you have specified hours for phone calls?",
"Yes, our agents are available by phone 7am to 7pm Monday through Friday.",
"Are there advantages of applying online for disability? ",
"Yes, applying online is quicker as it allows you to start your disability claim immediately. "
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
1,
1,
2,
2
]
|
f9a9e32ed4fa80848a38e40e9fcb6935 | [
"Can you help me with mailing my documents?",
"Of course. You want to mail any documents to us?",
"Yes, I do.",
"If you want to mail us the documents, you must include the Social Security number so that we can match them with the correct application. Do not write anything on the original documents. Please write the Social Security number on a separate sheet of paper and include it in the mailing envelope along with the documents.",
"Alright, and what happens after I apply?",
"After we receive your online application, we will provide confirmation of your application. This may happen either electronically or by mail.",
"Are there any other ways I can apply?",
"Of course. You can also apply by phone. Call us at 1-800-772-1213 from 7 a.m. to 7 p.m. Monday through Friday.",
"I see. And what exactly are the advantages of applying using the online disability application process?",
"There are several advantages our online disability application process offers. For example, you can start your disability claim immediately.",
"What if I want to apply using the phone, but I'm deaf or hard of hearing?",
"You can call us at TTY 1-800-325-0778 or visit us in person at your local Social Security office. Please call first to make an appointment. "
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
207225611f72253a01bcb42684005d37 | [
"Hey, can you tell me how to mail any documents to you?",
"Are you planning to mail any documents to us?",
"No, no, I just want some information for my dad.",
"Can you tell me what he needs to include with the documents?",
"If you are planning to mail documents to us, you must include the Social Security number so that we can match them with the correct application. Do not write anything on the original documents. Please write the Social Security number on a separate sheet of paper and include it in the mailing envelope along with the documents.",
"What if I don't want to send you these documents by mail?",
"Then you may bring them to a Social Security office. Do not mail foreign birth records or any documents from the Department of Homeland Security DHS, formerly the Immigration and Naturalization Service INS, especially those you are required to keep with you at all times.",
"Can I call you instead? I'm deaf, so it might be difficult on the phone.",
"Of course, you can call us at TTY 1-800-325-0778. Or visit us in person, in your local Social Security office. Please call first to make an appointment.",
"What advantages do I have if I use your online disability application process?",
"Our online disability application process offers several advantages. For example, you can start your disability claim immediately.",
"Alright. And what documents do I need to provide?",
"We may ask you to provide documents to show that you are eligible, for example a birth certificate or other proof of birth or a proof of U.S. citizenship or lawful alien status if you were not born in the United States. "
]
| [
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3
]
|
ba6c5bbea95257ddbea33c21633c354d | [
"I need to figure out how to mail my disability benefit documents.",
"Have you mailed us any documents?",
"No, what should I include when mailing you something?",
"Most importantly you must include your Social Security number so that we can match them with the correct application.",
"I am nervous about mailing original documents, can I mail photocopies?",
"In that case it would be best if you can bring them to the Social Security Office.",
"Should I mail my foreign birth records? I think I am supposed to keep them with me at all times.",
"You are correct. It is best to keep those with you. Bring them to the office instead of mailing them.",
"What other ways can I apply, my hearing isn't great.",
"You can call us at TTY 1 - 800 - 325 - 0778 or visit us in person, but call first to make an appointment.",
"Are there advantages of using the online application process?",
"You will be able to start your claim immediately."
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2
]
|
781ee54c710dbea11baaad1fe58ab73e | [
"Am I able to mail my disability benefits documents?",
"Yes, you are able to mail those documents to us, do you have your social security number?",
"Yes, I know my social security number.",
"Great, you can mail your documents if you include your social security number on a separate sheet of paper and as long as you don't write anything on the original documentation.",
"Are there other ways, besides online, I can apply for disability benefits?",
"Yes, you can apply by calling us at 1-800-772-1213 from 7am to 7pm Monday through Friday.",
"Should I still apply for benefits even if I don't have all the correct paperwork?",
"Yes, you should still apply, we can always help you get the correct documentation that you need.",
"Will the application process go quicker if I have my information on hand?",
"Yes, the process will be quicker and smoother if you have your information ready to go.",
"What kind of information do I need to have on hand?",
"You would need to have your personal info such as date of birth and social security number.",
"What happens after I apply for my disability benefits?",
"After we receive your application we will confirm with either by email or mail that it was received. "
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
4,
4
]
|
adf77aa4475b054ec217cd3d71a526a2 | [
"hello. IS there a way to mail the documents needed?",
"Hello, I will be glad to help you with that. YEs you can. you must include the Social Security number so that we can match them with the correct application",
"Ok thanks so much",
" you must include the Social Security number so that we can match them with the correct application",
"What other ways can I apply?",
"By phone - Call us at 1 - 800 - 772 - 1213 from 7 a.m. to 7 p.m. Monday through Friday",
"What if I do not want to mail it?",
"Sure no problem, there are other options. you may bring them to a Social Security office",
"What is the next step after I apply? ",
"We will Provide confirmation of your application- either electronically or by mail",
"I have a hearing issue, is there a certain number to call?",
"Not a problem! you can call us at TTY 1 - 800 - 325 - 0778"
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
ac11541e27a08c8bd149396727e5460c | [
"I was curious if I could mail my documents in for disability benefits?",
"Yes you can, is that what you want to do?",
"Yes",
"Ok, you have to be sure to include your social security number, so that we can match it to the correct application. Also, please make sure you do not write anything on the original documents-use a separate piece of paper to write your SSN.",
"If I don't want to do that, what are other ways to apply?",
"You can also apply by phone at 1-800-772-1213 from 7 am to 7 om Monday-Friday.",
"What if I an hard of hearing?",
"You can then call us at TTY 1-800-325-0778 or make an appointment and visit your Social Security Office.",
"What work information is needed?",
"You need Worker' Comp, Black Lung Benefits, or Longshore and Harbor Worker's Comp.",
"What are the advantages of applying online?",
"Doing it online offers several advantages bu starting your claim immediately."
]
| [
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3
]
|
c9590391c73e73ff7d0e8a6a04463b40 | [
"Can you tell me if it is safe to mail my documents especially seeing that I am mail original documents?",
"What documents are you mailing to us? All documents must include your Social Security number so that we can match them to the correct application.",
"I have not mailed any documents yet.",
"Are there any advantages to applying for disability online?",
"There are definitely advantages to applying online, one is that you can start your disability claim immediately.",
"What do I have to include with the documents if I am mailing them in?",
"If you are mailing your documents you must include the Social Security number so that we can match them with the correct application, however, remember do not write anything on your original documents. Also please write your Social Security number on a separate sheet of paper and include it in the envelope with your documents.",
"Do you have a contact phone number for a person who is hard of hearing?",
"Yes a person who is hard of hearing can call us at TTY 1-800-325-0778.",
"What happens to my application after I apply?",
"Once your application has been received you will receive a confirmation that we have received your application either by mail or electronically."
]
| [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
5a703d314108a1e2dfa4f972f1e01feb | [
"What information do I need to know about mailing documents?",
"Do you want to know what happens if mail documents to us?",
"Yes, I would like to know the information about mailing documents.",
"If mailing documents, then you must include the Social Security number so that we can match them with the correct application. Also, do not write anything on the original documents and please write the number on a separate sheet of paper and include it in the mailing envelope with the documents.",
"Will I be able to schedule an appointment to apply for benefits in my preferred language?",
"Yes, the online application will give you the option to schedule an appointment to apply for benefits in the language you need. ",
"What happens after i apply?",
"After we receive your online application, we will provide confirmation of your application electronically or by mail.",
"What happens if I do not want to mail documents?",
"You can bring the documents to your local Social Security office. Please do not mail foreign birth records or any documents from the Department of Homeland Security DHS.",
"What documents do I need to provide?",
"We may ask you to provide birth certificate or other proof of birth; proof of U.S. citizenship or lawful alien status if not born in the U.S.",
"What are the other ways I can apply?",
"You can also apply by phone at 1-800-772-1213 from 7 a.m. to 7 p.m. Monday through Friday."
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5
]
|
f5397d043f24f2815b34633dc8b84bc7 | [
"Hi, hope your day is going good. I have a question about the documents I need to provide?",
"You need to provide documents to show you are eligible.",
"Like what?",
"Do you have a birth certificate or other proof of birth?",
"I don't think that I do. What should I do?",
"Do you have proof of U.S. citizenship or lawful alien status?",
"Oh yes! I do have proof of U.S. citizenship.",
"Or do you have a U.S. military discharge paper if you had military service before 1968?",
"No, I don't have that.",
"We will need to see the documents to show you are eligible.",
"If I mail my documents what will happen if they get lost?",
"Bring them to a social security office instead."
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"respond_solution_negative",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
1
]
|
297064221f3def5367c65946957240e3 | [
"Hello, do I need information on the documents to submit for disability benefits?",
"Documents are normally requested in order to demonstrate that you are eligible.",
"Perfect, what else do I need to know?\n",
"In addition, a birth certificate or other proof of birth is vitally important.",
"What else do I need to know?\n",
"You are required to present Evidence of US Citizenship.",
"What if you were not born in the United States?",
"It is also important to present the US military discharge document. USA",
"Can you tell me more than those mentioned above?",
"You must show last year's self-employment tax returns.",
"Perfect, what else do I need to know?\n",
"You must be aware of the requirements you must carry to qualify."
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"respond_solution_negative"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
|
2cccd1279f6791fbf23683fc600986a6 | [
"Hello, do I need information on the documents to submit for disability benefits?\n",
"Documents are normally requested in order to demonstrate that you are eligible.\n",
"Perfect, what else do I need to know?\n",
"In addition, a birth certificate or other proof of birth is vitally important.\n",
"What else do I need to know?\n",
"You are required to present Evidence of US Citizenship.\n",
"Where can I find more information?",
"You can call 1 - 800 - 772 - 1213 or 1 - 800 - 325 - 0778 and request more information on the subject.",
"What benefits can I qualify for?",
"You can rate several.",
"What are the benefits of applying online for disability?",
"It offers several advantages."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"respond_solution_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3
]
|
a59f0468956bdb99034ebdb6c3198fb5 | [
"I'm applying for disability benefits and need to know what documents I need.",
"I can assist you with this. Would you like a list of documents need to prove eligibility?",
"Yes. That would be very helpful.",
"First you will need a birth certificate. Do you have one?",
"Okay. You will need to obtain one or provide another proof of birth.",
"Okay. You will need to obtain one or provide another proof of birth.",
"Okay. Is the online application available in Spanish?",
"The online application is currently available in English only, but you do have the option to schedule an appointment to apply for benefits in your preferred language.",
"Can I mail my documents?",
"Yes. Will you be mailing your documents to us?",
"I'm not sure. I will probably just provide them online."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"respond_solution_negative",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_negative"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
2
]
|
ed27bfff41c3c73a71090bb23416252d | [
"Hey, good afternoon. Please, i'm looking for information about how much i can receive in retirement benefits. Can you help me?",
"Are you going to apply for retirement benefits for you and as spouse?",
"No ,i'm just asking out for curiosity.",
"Ok.Now, are your benefits as spouse higher than your own retirement benefits?",
"Yes, they are.",
"If that's the case, you'll get a combination of those benefits but equaling the higher benefit.",
"Um, that's good to know it. Now, what can you tell me about family benefits?",
"Do you have any child who could qualify for benefits?",
"No, i don't have any in that condition.",
"Anyway, let's say i get that payment, It will decrease my retirement benefit?",
"Not at all. the benefits you receive, does not decrease your retirement benefit.",
"oh i see now. Please, age has something to do with the benefit she is from 1953.",
"Oh i see, well in that case, your spouse can get a benefit ."
]
| [
0,
0,
0,
0,
0,
1,
0,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
1,
2,
2,
2,
2
]
|
f37e7029b52aba151ce1b04e4190e15a | [
"I was wondering how much I will receive when I go into full retirement.",
"Do you qualify and apply for your own retirement benefits and for benefits as a spouse?",
"Yes, I do.",
"Are your benefits as a spouse higher than your own retirement benefits?",
"Yes, that would be the case.",
"Then you will get a combination of benefits equaling the higher spouse benefit.",
"What if I'm under the full retirement age and I continue to work while receiving benefits?",
"In that case, your benefits may be affected by the retirement earnings test.",
"Does this mean my benefits will be less?",
"Yes. Between age 62 and your full retirement age, the amount will be permanently reduced by a percentage based on the number of months up to your full retirement age.",
"Ah, I see. Will I be able to take only one benefit at full retirement age then?",
"No, unfortunately the option to take only one benefit at full retirement age no longer exists."
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
|
7705316e11e1de3ce081288da2d04a1f | [
"Hi there, I am enquiring about benefits for my spouse in retirement",
"You may be able to get spouse's retirement benefits even if you never worked under Social Security. You may qualify for these benefits if you are at least years of age and your spouse is receiving retirement of disability benefits. You may also qualify for Medicare at the age of 65",
"What happens with spouse's benefits if I am divorced?",
"If you are divorced, you may still qualify for benefits on your ex-spouse's record",
"How do I know how much I will receive in spouse's benefits?",
"Will you be applying for your own retirement benefits and for benefits as a spouse?",
"No, not at this time",
"Do you know if your benefits as a spouse will be higher than your own retirement benefits?",
"Yes, my benefits as a spouse will be higher",
"In this case, you will receive a combination of benefits that will equal the higher spouse benefit",
"How do I apply for benefits if I am hard of hearing?",
"If you are deaf or hard of hearing, you can contact us at TTY 1-800-325-0778",
"How can I apply for spouse benefits?",
"You can apply online using our Social Security Retirement/Medicare Benefit Application. This can be used to apply for retirement, spouse's, divorced spouse's or Medicare benefits"
]
| [
0,
0,
0,
1,
0,
0,
0,
0,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
1,
1,
1,
1,
1,
1,
2,
2,
2,
2
]
|
8a00cbaeeb147e7849053f687823417d | [
"Hi, good afternoon. I was searching about retirement benefits and have some doubts. I wanted to know how much i could receive in case i qualify for retirements benefits but i got spouse benefits as well?",
"I understand you want to know what can apply to you in case you have both situations, isn't?",
"Yes, that's correct, i want to know about that.",
"Perfect. Well, if that scenario happens to you, you'll always receive your retirement benefits first.",
"Oh, so good to know that. Look, another question. what about if my spouse is at retirement age already? Can apply for this condition?",
"Sure. If your spouse is at full retirement age, then can apply via online, making use of the retirement application. Another option if for your spouse contact us directly to schedule an appointment.",
"Umm, i'll take that into account if needed. Now, what can you tell me in case i'm not located in the U.S? Do you have any option for that?",
"Yes, there are options. If you happens to be outside the U.S or any of its territories, you can contact your nearest U.S social security office, U.S embassy or consulate. They'll help you out in that regard.",
"Pretty nice to know that, thank you dearly. Now, i'm asking this for a friend. Her spouse is already receiving benefits and he's applying. There's anything he needs to know about?",
"Yeah, you can tell him that probably is being evaluated for eligibility as well. If he qualify, then his application will turn automatically in a request for spousal benefits.",
"Oh, 'ill make sure to tell him soon. Look, what happens once i start to get benefits?",
"Well, if you're between 62 and your full retirement age, your benefits will be reduced until you reach your full retirement age. That would work in a percentage.",
"Sweet, thanks. Last question,where do i get more info?",
"You can use any of our toll free numbers or if you want, go to an SS office."
]
| [
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3
]
|
31a93295bba3455afa6b3c64c908ff55 | [
"How much will I receive applying for benefits from my spouse?",
"It is based on if you qualify and apply for your own retirement benefits and for benefits as a spouse",
"Do you fall under these requirements?",
"It also depends on if your benefits as a spouse are higher than your won reitrement benefits",
"I have never worked",
"I am deaf how do I apply?",
" If you are deaf or hard of hearing , you can call us at TTY 1 - 800 - 325 - 0778 .",
"Is that the only number to call?",
"For calls applying to the deaf or hard of hearing this is the only number",
"What about maximum family benefits?",
" If one of your spouse 's children also qualifies for benefits they can apply for maximum family benefits",
"No they do not qualify"
]
| [
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_negative"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
2
]
|
7d87dd480ef7c70cd206f3f7109a89bd | [
"How can I get spouse SS benefits?",
"you may be able to get spouse retirement benefits if you are at least 62 years old and your spouse is receiving benefits. ",
"Are you divorced?",
"no",
"I have noted that this is N/A to you",
"I am not divorced what else do I need to know?",
"read \" If You Are Divorced",
"How much will I receive at full retirement?",
"your benefits may be affected by the retirement earnings test",
"Will this decrease my spouses retirement benefit?",
"This will not decrease your spouses retirement benefits",
"HoWhat happens if I begin receiving benefits before full retirement age?",
"If your receive benefits begore full retiremtn age the amount will be reduced based on the percentage of nu mber of months up to your full retirement age",
"What if I don't live in the U.S. how do I apply?",
"You can contact the nearest U.S. Social Security office , U.S. Embassy or consulate if you do not live in the U.S. or territorie of"
]
| [
0,
0,
0,
0,
0,
0,
1,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
1,
1,
1,
1,
1,
2,
2
]
|
33d13ae1fbee35d7284c81b1b876cb74 | [
"How much will I receive applying for benefits as a spouse?",
"Will you be appying for your own benefits also?",
"yes",
"If you qualify and apply for your own retirement benefits and for benefits as a spouse , we always pay your own benefits first .",
"I am hard of hearing is there a special number I can call?",
"You can call us at [52] you can call us at TTY 1 - 800 - 325 - 0778 and apply if you are deaf or hard of hearing",
"How can I apply online?",
"Online - Use our Social Security Retirement / Medicare Benefit Application to apply for retirement , spouse 's , divorced spouse 's or Medicare benefits ",
"How much will I reeive if my spouse is full retirement age and how do they apply online?",
"they also can apply online by using the retirement application .",
"What steps do I take if some members of my family might qualify for benefits?",
"go to \" How You Apply For Retirement Benefits Or Medicare"
]
| [
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3
]
|
b10d0c141ec155bb710ebe3aae439e51 | [
"I need to apply for spouse benefits",
"Have you worked under social security ",
"Are you divorced?",
"Yes I am divorced",
"see For information on the requirements for Divorced Spouse 's Benefits ",
"II am caring for a child who is also receiving benefits",
"ead \" If You Are Divorced",
"Can I take only one benefit?",
"the option to take only one benefit at full retirement age no longer exists",
"Will my application serve as a request for spouse benefits?",
"your application will automatically serve as a request for spousal benefits .",
"Can I qualify for Medicare also?",
" You can also qualify for Medicare at age 65 "
]
| [
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3
]
|
bb327155eebc5d578e23e153ae1628b2 | [
"How do I find out how to get benefits for my spouse?",
" Even if you have never worked under Social Security you may be able to get spouse s retirement benefits if you are at least 62 years of age and your spouse is receiving retirement or disability benefits ",
"Are you divorced?",
"Yes",
"Read For information on the requirements for Divorced Spouse 's Benefits",
"What are the requirments?",
" If you do not live in the U.S. or one of its territoriess you can also - Contact the nearest U.S. Social Security office , U.S. Embassy or consulate ",
"If you do not live in the U.S. or one of its territoriess you can also - Contact the nearest U.S. Social Security office , U.S. Embassy or consulate",
"What age does my spouse need to be?",
" the option to take only one benefit at full retirement age no longer exists",
"When do I begin to receive benefits?",
"] between age 62 and your full retirement age the amount will be permanently reduced by a percentage based on the number of months up to your full retirement age "
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
2,
2
]
|
0f98b7d165ae14161a06969d1646ce20 | [
"Which benefits will I receive first, retirement benefits or benefits as a spouse?",
"We will always pay your own benefits first, do you qualify for both?",
"Yes, I qualify for both kinds of benefits.",
"Then yes, in that case you would get your benefits first before you receive spousal benefits.",
"Cannot write a turn that is coherent with the chat history",
"Cannot write a turn that is coherent with the chat history.",
"Will my spousal benefits decrease my spouse's retirement benefit?",
"No, it will not decrease your spouse's retirement benefits.",
"When can I choose to receive only the benefit and delay receiving retirement benefits?",
"You can make that choice if you were born before January 2nd, 1954 and have already reached full retirement age.",
"Will my benefits ever be reduced?",
"If you are between age 62 and your full retirement age, the benefits amount will be permanently reduced by a percentage based on the number of months up to your full retirement age.",
"Where can my spouse, who is at full retirement age, apply for spousal benefits only?",
"They can apply online by using the retirement application or by contacting us to schedule an appointment."
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
|
c191276c9a63fd15e2af9a68929706ed | [
"can you help me apply for retirement benefits?",
"Yes, I can help you apply for benefits.",
"do I need to do something different when I apply because my husband is already getting benefits?",
"In that situation we will check your eligibility for benefits as a spouse. If you are qualified, your application will automatically serve as a request for spousal benefits",
"so I must qualify before getting married benefits?",
"If you qualify, your application will automatically serve as a request for spousal benefits.",
"does any of this mean that my husband's benefits will get smaller because I'm qualified and taking some of that for myself?",
"Your husband's retirement benefit will not decrease.",
"where can I look for more information on family members that may qualify for benefits?",
"Did you want links to other resources on benefits for the family?",
"yes I do, but only if they can qualify",
"Even if you do not qualify for benefits on someone else's record some members of your family may qualify for benefits on your record",
"what happens if I qualify with my husband but it is a lower benefit than I would have gotten on my own?",
"We always pay your own benefits first and you will get the higher amount"
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution_positive",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
3,
3
]
|
f81df7ee21c054db8476ece487de6f72 | [
"I don't think I qualify, but who qualifies for what benefits?",
"Even if you do not qualify for benefits on someone else's record some members of your family may qualify for benefits on your record.",
"Do you have more info on this?",
"Yes, are you interested in information about benefits for your family?",
"no, mainly about myself",
"Has the person you want to qualify for benefits never married or had children?",
"no they haven't",
"You can look at some of our resources to find more information.",
"when someone else qualifies for benefits because of someone who worked do the benefits for the person that worked get lower?",
"Benefits paid to a spouse will not decrease the other spouse's retirement benefit.",
"if a few people qualify for one person will they get a whole lot of money?",
"The total amount they can all receive is about 150 to 180 percent of the worker's full retirement benefit ."
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"respond_solution_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2
]
|
9b335ee163ee13a95d8811fdfe3384e4 | [
"Hi, good afternoon. I've heard that is possible to get some social security benefits for your spouse. If that's true, could you tell me how i can be able to get those?",
"Sure, no problem at all. There are many ways to do that, and get the benefit, such as going Online, via Phone Call, going in person or even using U.S. Embassies or consulates if you're outside the U.S.",
"Wow, many ways indeed. That's something nice to hear. Look, I have certain doubt. If was the case I was the one to get those benefits, my spouse's income wouldn't become affected, right?",
"That's correct. Your spouse retirement income won't be affected this benefits paid to you. As a matte of fact, the combination of both incomes could play a part in your spouse's decision to take those benefits earlier.",
"Oh, that's a relief, you know?. Last thing I would like to do is to causing her any trouble. Look, if i wanna know something else, like benefits for someone else, do you know where i have to look?",
"Do you mean benefits for your family?",
"Yes, for my family, mainly.",
"Well, it is possible for them to get benefits, even if yourself don't qualify for it. So, just go to our \"Benefits for your family\" section and look for the information there.",
"O.k, i'll do that. Say, when I apply, Do I have to fill another application for my spouse?",
"No need for that. If you are granted a qualification, your application will serve as request for spousal benefits too.",
"Ah, pretty neat. Appreciated. Look, just to be sure. Which age do I or my spouse to be for these benefits?",
"That would be at least 62 years of age, plus your spouse being receiving retirement or disability benefits."
]
| [
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution_positive",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
4,
4
]
|
4a38b2724222b207c1629e954c0520b1 | [
"tell me about who can qualify for what",
"Even if you do not qualify for benefits on someone else's record some members of your family may qualify for benefits on your record ",
"is there any more info I can look into on this?",
"Are you interested in information about benefits for your family?",
"no I wanted to know about my benefits",
"Have you never married or had children?",
"no",
"You can have a look at \"How You Apply For Retirement Benefits Or Medicare\"",
"will benefits decrease the other's benefits?",
"Benefits paid to you as a spouse will not decrease your spouse's retirement benefit",
"what are the ages I need to know about as I get ready for this?",
"You may be able to get spouse's retirement benefits if you are at least 62 years of age and your spouse is receiving retirement or disability benefits. You can also qualify for Medicare at age 65"
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"respond_solution_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2
]
|
e64fc884ac310b979804bd713b396d28 | [
"Hi there. We are looking for information related to the steps to follow when we apply for some social security benefits.",
"Sure. This also apply for family members too.",
"I see. But can you tell me about a bit more?",
"Sure, but have you seen the information section \"benefits for your family\"?",
"No, we haven't seen that part yet.",
"Are you a never married person?",
"No, not at all we are a married couple.",
"In that case, your family members can not apply for the benefits.",
"What happens if we both apply for the benefits at the same time?",
"We will check you eligibility for benefits as a spouse too. ",
"This would cover both even if one of us have never worked under the social security, right?",
"Yes, that's right. That will apply if one of you is 62 years of age or older and you can also apply for medicare at age of 65 or more."
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"respond_solution_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2
]
|
dc5a04ffee216348abf9e9c850a3a7fa | [
"Good morning. I'm trying to get into the retirement matter. I've already read some info, but i would like to know what else can do?",
"Good morning. Don't know if you know already, but aside of you, your family members can qualify for benefits based on your record.",
"Are you interested to know more about this?",
"Yeah, i would like to know more about it.",
"Excellent. Then you'll need to check our documentation and look for the Benefits for your family section. If you don't have any children or are not even married, then you should check the How to apply for retirement benefits or medicare section.",
"Ok. i'll get into it. Now, can i apply for these benefits even if i'm outside the U.S?",
"Sure, no problem with that. All you need to do is to contact the nearest U.S Social Security office, or go to your nearest U.S Embassy or consulate.",
"Soryy to ask, but what was that section you mentioned in case to be never married?",
"Yeah, don't worry. That would be How to apply for retirement benefits or medicare section.",
"Thanks, i got it now. Oh, another thing. I was told that even if i never worked, i could get some benefit from spouse, is that true?",
"Sure you can. Only need to be 62 and your spouse to be receiving retirement or disability benefits. Also , you can qualify for medicare at 65.",
"Thank you. A last question. Is there any kind of discount on the benefit i will receive if i'm not in full age of retirement yet?",
"Yeah. Until you reach full retirement age, your benefit amount will be reduced based n the number of months up to your retirement age."
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
e585bca899698ac2e2678d2cd6c15296 | [
"I'd like to know which steps to do next.",
"Consider this: even if you do not qualify for benefits on someone else's record, some of your family members may qualify for benefits on your record.",
"Are you married?",
"No, I've never been married and I don't have any children.",
"How can I apply?",
"You can apply online for example. Use our Social Security Retirement/Medicare Benefit Application to apply for retirement, spouse's, divorced spouse's or Medicare benefits .",
"What if I live outside the U.S.?",
"If you do not live in the U.S. or one of its territories you can also do this by contacting the nearest U.S. Social Security office , U.S. Embassy or consulate.",
"How much will I receive if I go into retirement earlier?",
"Between age 62 and your full retirement age, the amount will be permanently reduced by a percentage based on the number of months up to your full retirement age.",
"I see. Can I get benefits for my spouse?",
"Yes, you may. If you are divorced, you may still be able to get benefits on your ex - spouse's record."
]
| [
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3
]
|
a47082824b1dc1de97b048ab39e3cd31 | [
"I need to know how to colect social security under my spouse",
"Are you at least 62 years of age and is your spouse currently receiving retirement or disablilty benefits?",
"yes",
"even if you have never worked under social security you may be able to get your spouses retirement benefits because you are at least 62 years old. You can also qualify for medicare at age 65",
"What if we are divorced?",
"you may still be able to get benefits on your ex-spouse's recod",
"What are the requirements for Divorced spouses benefits?",
"For information on the requirements for divorced spouses benefits read \" If You Are Divorceds",
"How much will I receive if they only files for one benefit?",
"If your spouses birthday is Jan.2, 1954 or later the option to take only one benefit at full retirement age no longer exists. read they will be effectively filing for all retirement or spousal benefits .",
"Will this decrease my spouses retirement benefit?",
"Benefits paid to you as a spouse will not decrease your spouse s retirement benefit. In fact ,the value of the benefits you may receive , added to their benefits , may help your spouse decide if taking benefits sooner may be more advantageous .",
"How do I apply?",
" ICall first to make an appointment f you do not live in the U.S. or one of its territories,you can also - Contact the nearest U.S. Social Security office , U.S. Embassy or consulate ."
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
1,
1,
1,
1,
1,
1,
0,
2,
2,
2,
1,
3,
3
]
|
a3add2697fe996d98c20ad0f57fc69f3 | [
"Are there steps I need to take to get members of my family on my benefits?",
"Yes, because even if you don't qualify, some of your family members may still be eligible for benefits on your record.",
"Are you interested in learning more about this?",
"Yes I am, where would I go for more information?",
"Is there someone I can contact if I don't live in the U.S.?",
"Yes, you can contact your nearest U.S. Social Security Office or a U.S. Embassy or Consulate.",
"Where should I go to find more information?",
"For more information, please visit \"Benefits For Your Family.\"",
"Will a U.S. Embassy be able to help me if I don't live in the U.S. anymore?",
"Yes, a U.S. Embassy or Consulate can provide you with more help on the matter.",
"Even if I don't qualify for benefits on someone else's record, can a family member still qualify for benefits on my record?",
"Yes, they may still be eligible to receive benefits from your record."
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
d3efc1e3a694c643674fea9ec3d1d18e | [
"I need help with retirement benefits.",
"Are you asking about spousal benefits?",
"Yes, I want to see if I'm eligible for spousal benefits.",
"If you are at least 62 years old and your spouse is receiving benefits, you may be eligible.",
"Are you divorced?",
"Yes, we are.",
"You may still be eligible even if you're divorced.",
"What if I don't live in the U.S.?",
"You can contact the closest U.S. Embassy, Consulate or Social Security Office.",
"There isn't one close. Is there anywhere else I can go for help?",
"You can contact your nearest U.S. Embassy or consulate.",
"I can't hear very well. Is there a TTY number I can call?",
"Yes, it's 1-800-325-0778",
"Are there exceptions to the age requirements on spousal benefits?",
"Yes, if you are caring for a child that is receiving benefits.",
"Can I go in person to apply?",
"Absolutely! Just call first to make an appointment."
]
| [
0,
0,
0,
0,
0,
0,
1,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15,
16
]
| [
0,
1,
1,
1,
1,
1,
0,
2,
2,
2,
2,
2,
1,
3,
2,
4,
4
]
|
1745200da8dfbaec47cb561c92866726 | [
"Can my family qualify for benefits on my record even if I didn't qualify for benefits on someone else's record?",
"Yes, some members of your family may still qualify for benefits on your record.",
"Would you like to learn more information about this?",
"No, thank you I don't need more information.",
"Is there more information regarding benefits if you were never married?",
"Yes, you can visit \"How You Apply For Retirement Benefits Or Medicare.\"",
"Do you have to be a certain age to get a spouse's retirement benefits?",
"Yes, you must be at least 62 years of age.",
"Is there someone I can contact about benefits for my spouse if I don't live in the U.S.?",
"Yes, you can contact the nearest U.S. Social Security Office, a U.S. Embassy, or a consulate.",
"Will the benefits I receive decrease my spouse's retirement benefit?",
"No, it will not.",
"At what age can I qualify for Medicare?",
"You can qualify for Medicare at age 65.",
"At what ages will my benefits be permanently reduced?",
"Between age 62 and your full retirement age."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5
]
|
9c7dad5ab440ee8acf8631f3ac97bdcc | [
"I need to plan for retirement ",
"Are these benefits for you spouse?",
"Yes I need to get spouse retirement benefits",
"Do you need to know how much you will receive?",
"yes I need to know how much I will receive",
"And You need to know how do you apply?",
"Yes how do I apply?",
"ou can apply online with our Social Security Retirement / Medicare Benefit Application ",
"What if my spouse is already receiving benefits when I apply?",
" If your spouse is already receiving benefits when you apply we will also check your eligibility for benefits as a spouse .",
"Even If I have never worked under social security?",
"Even if you have never worked under Social Security you may be able to get spouse s benefits if you are at least 62 years of age and your spouse is receiving retirement or disability benefits ."
]
| [
0,
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
0,
2,
1,
3,
3,
3,
3,
2,
4,
4
]
|
f497a56c2e6054bc62e9f53b11480695 | [
"I need some help with retirement benefits.",
"Are you needing help with benefits on your record or your spouse's record?",
"Yes, i'm the spouse.",
"We can help you with that. Many people who have never worked under Social Security still qualify for benefits under their spouse.",
"Can a divorced spouse get benefits?",
"You may still be eligible to receive benefits even if you are divorced.",
"Can my children receive benefits?",
"Other members of your family may be eligible for benefits. You can go to \"Benefits For Your Family\" If you never married or had children, then go to \"How You Apply For Retirement Benefits Or Medicare\"",
"Can you qualify for your own benefits and spousal benefits?",
"Yes, it is possible to qualify for both. Your benefits are paid first.",
"How do I apply for benefits?",
"You can apply online with the online Social Security Retirement/Medicare Benefit Application for your benefits, spousal, divorced spouse or Medicare.",
"Can I apply if I don't live in the U.S.?",
"Yes, you can contact the nearest U.S. Social Security office, U.S. Embassy or consulate to apply."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
1,
1,
1,
1,
0,
2,
1,
3,
2,
4,
4,
4,
4
]
|
dbd34bb25320eaf3c6c085d765984873 | [
"Hello there. I was looking into some info about retirement benefits. I came up with some info already, but I would like to know what could be the next steps now.",
"No problem. You'll have to wait, but even if you don't qualify for benefits, some members of your family could qualify for benefits on your record.",
"Are you interested in more information about benefits for your family?",
"Yes, i'm interested into knowing more.",
"Good. Then you need to go to our section \"How to apply for Retirement Benefits or Medicare\" to know more.",
"Thanks, i'll keep that in mind and i'll check that out later. Another question, I have never worked for social security. Even so, can i be able to qualify for benefits?",
"Sure. You can qualify. You only to be at least age 62 and your spouse be receiving retirement or disability benefits. Oh, and you can also qualify for medicare at age 65.",
"And what can you tell me, if i don't live in the U.S?",
"Don't worry, you have an option even in that scenario. You can go to your nearest local Social Security Office, U.S embassy or consulate.",
"Now, lets say i'm already receiving benefits, this fact will affect my spouse's benefits too?",
"Not at all. Those benefits paid to you won't decrease your spouse's benefits. In fact, that could help your spouse to decide if she wants to take her benefits earlier.",
"Thanks. Another thing, please. Could be my benefit amount be reduced if I begin to receive my benefits between age 62 and my full retirement age?",
"Certainly, it will. In that case the amount will be permanently reduced by a percentage based on the number of months up to you full retirement age."
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
3,
3
]
|
dda8028d74007d0c562ed223213d81c5 | [
"for Retirement benefits How do I apply?",
"can you apply several types you want to know them?",
"Yes, I know that you are on the Internet but if my spouse is already receiving benefits when I am applying for it?",
"well in that case even if you and your spouse apply at the same time, we will also verify your eligibility for spouse benefits and if you qualify, your application will automatically serve as a request for spousal benefits.",
"If I don't qualify for benefits on someone else's record, can some members of my family qualify for benefits on my record?",
"Yes, they can, but are you interested in obtaining information about the benefits for your family?",
"it's not my case",
"ok so you never married or had children?",
"I never had children",
"in this case your spouse may qualify for the benefit",
"can you give me more information about the benefits for my spouse",
"Good Even if you've never worked under Social Security, you may be able to get spousal retirement benefits if you are at least 62 years old and your spouse receives retirement or disability benefits. You can also qualify for Medicare at age 65."
]
| [
0,
0,
0,
1,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution_positive",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
1,
1,
1,
1,
2,
2
]
|
22191669abc0c8958fae53d7a6bcfa8b | [
"Hi, I applied for benefits but my application was denied. Are there benefits that members of my family can apply for?",
"Yes even if you don't qualify for benefits on someone else's record some of your family may qualify for benefits on your record.",
"How do I go about applying for benefits?",
"You can apply in person. All you have to do is visit your local Social Security office. I suggest that you call them first and make an appointment.",
"What is the maximum benefits my family can receive?",
"There is a limit to the amount that is paid to family members. The total depends on your spouse's benefit amount and the number of family members who also qualify on the same record. The total varies but generally the total amount you and your family can receive is about 150 to 180 percent of your full retirement benefit.",
"As the main applicant for retirement benefits how much will I receive?",
"Benefits paid to your spouse will not decrease your retirement benefits.",
"Where can I find information about benefits for my family?",
"Are you interested in finding out about benefits for your family?",
"No I am not.",
"Are you married or do you have children?",
"No I have never married and don't have children.",
"Well then the benefits for family member don't apply to you."
]
| [
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"respond_solution_negative"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
4,
4,
4,
4
]
|
79da9ec01291f3718d153f84d2fe11f6 | [
"I need help applying for my retirement benefits.",
"I'll be happy to assist you in applying for your benefits.",
"Thanks. What if I apply before I reach full retirement age?",
"The amount that you will receive will be permanently reduced by a percentage based on the number of months until you reach full retirement age.",
"What are the next steps after I apply?",
"You could find out if your family is eligible for any benefits. Are you interested in this information?",
"Yes, I'm interested.",
"Great. This information is important to know, because members of your family may still qualify for benefits on your record, even if you do not qualify for benefits.",
"What if my wife is already receiving retirement benefits?",
"In that case, we would also check your eligibility for spousal benefits and your application will automatically serve as a request for these benefits.",
"What happens if I'm found eligible for spousal benefits?",
"You would not need to take any further action, because your application would serve as a request for spousal benefits."
]
| [
0,
1,
0,
1,
0,
0,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution_positive",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
3,
3
]
|
d4c5f8b2151d238bb98560e8dc72322c | [
"I need help with applying for my retirement benefits.",
"I'll be happy to help you apply.",
"Thanks. I've never worked under Social Security. Can I still qualify for benefits?",
"Yes. If you are at least 62 years of age and your spouse receives retirement or disability benefits, you may qualify for spouse's retirement benefits.",
"I'm deaf. Do you all have a TTY number I can call, if I have more questions?",
"Absolutely. You can call us at TTY 1-800-325-0778.",
"Does it matter that my wife will be applying for her retirement benefits at the same time as I do?",
"In that case, we would also check your eligibility for spousal benefits.",
"What if she starts receiving her benefits before I get mine?",
"We would still check your eligibility for spousal benefits and if you are eligible, your application would automatically serve as a request for these benefits.",
"What are the next steps after I apply?",
"You could find out if members of your family are eligible for benefits. Are you interested in this information?",
"Yes, this information would be helpful.",
"This information can be very important for you, because members of your family could qualify for benefits on your record, even if you do not qualify for benefits on someone else's record.",
"At what do you qualify for Medicare?",
"You can qualify for Medicare at age 65."
]
| [
0,
1,
0,
1,
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution_positive",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
]
| [
0,
0,
1,
1,
2,
2,
2,
2,
2,
2,
3,
3,
3,
3,
4,
4
]
|
5aa0c7d07d9f9ba4881e6608fb299d39 | [
"I need to know what the next steps are after I apply for retirement benefits.",
"After you apply, you'll find out whether or not you qualify. You can also find out if members of your family qualify for benefits on your record.",
"How would I find this information?",
"Are you familiar with the \"Benefits For Your Family\" section on our website?",
"No, I've never heard of that.",
"Okay. I can help you find it. Do you have children or were never married?",
"No, I'm married without children.",
"Okay. In that case, you may qualify for benefits on your spouse's record.",
"Can I apply in person?",
"Absolutely. You can file in person at your local Social Security office. Be sure to call first to make an appointment.",
"Do I have the option of taking only my benefit once I reach full retirement age?",
"This will depend on your spouse's birthdate."
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"respond_solution_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2
]
|
6f808082a96dbcc9627fb7269ce1c8c0 | [
"Hello, i was directed here for information about replacing a SS card for a child.",
"Sure no problem. First thing you need to do is to prove child's citizenship.",
"Have you reported child's citizenship before?",
"No, i haven't do that.",
"Can i present copies of the documents you require?",
"Well, sorry, but you need to present original documents or at least copies certified by the agency that issued them. We do not accept photocopies.",
"What can i do if i don't have available a document?",
"You can submit a state issued non driver identification card or, if applies, an adoption decree.",
"And do i need to pay anything if the card is lost or stolen?",
"No, it's free of charge, but if you do know your SS number, then you don't need a replacement.",
"Do i have to present documentation too?",
"Yeah, in order to verify your identity. Just show us a U.S driver license or a state issued non driver identification card.",
"And if i don't have any of those? what then?",
"We'll ask you for any other valid documents. As such, an employee identification card, could do the trick."
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
4,
4
]
|
496d749252fef2e84a7040252899ca65 | [
"What original documents do i need to replace card?",
"You need proof of citizenship.",
"Did you previously report child's U.S. citizenship?",
"No, I have not reported child's U.S. citizenship to you.",
"Does it cost anything to replace my child's card?",
"To replace you child's Social Security it is free if it is lost or stolen. However, you may not need to replace card yet if you know the social security number.",
"What proof do I need to show my identity at Social Security?",
"We must see your driver's license or state issued no-driver card.",
"What happens if I do not have one of these documents or cannot get replacement within ten days?",
"We will ask for other documents that are current and they need to show your name, date of birth or age and preferably a recent photograph.",
"Do I really need to replace my child's card?",
"As long as you know your child's social security number, that is all you need. You do not always need to replace it."
]
| [
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
3,
3
]
|
f5f7592e8a88f2634bb15915b8d3934d | [
"Hello there, I would like to know what documents I need.",
"You'll need to provide a proof of citizenship to us.",
"Have you previously reported your child's U.S. citizenship to us?",
"No, I haven't.",
"What if I don't have a proof of citizenship available?",
"Then we may accept the child's state-issued non-driver's identification card or adoption decree.",
"And what if I don't have any of these documents?",
"In that case we will ask to see other documents. Any documents submitted, including the following, must be current not expired and show your name, identifying information date of birth or age and preferably a recent photograph. We could for example ask for an employee identification card.",
"I see. And what would work as a proof of identity?",
"For example a U.S. driver's license or a state-issued, non-driver identification card.",
"Actually, a friend of mine lost their Social Security card. If that happens to me, can I get it replaced somehow?",
"You can replace your child 's Social Security card for free if it is lost or stolen. However you may not need to get a replacement card, knowing your child's Social Security number is what's important."
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
1
]
|
e59cec80450fb2dd4d932b5efdb9f1e9 | [
"What documents do I need to apply for a social security card?",
"You need original documents of citizenship",
"What doucments do I need for a child not born in the U.S.?",
"What doucments do I need for a child not born in the U.S.?",
" we need to see proof of U.S. citizenship",
"What if I can't suply proof?",
"we will ask to see other documents identifying date of birth or age and preferably a recent photograph",
"Do you accept an Adoprion decree?",
"yes we may accept an original document decree",
"What other document can I use?",
"We can accept these documents as proof of citizenship. Certification of Report of Birth, Consular Report of Birth Abroad ,U.S. passport or Certificate of Citizenship",
"Can I get a replacement card for a foreign born U.S. Child?",
"You can replace your child 's Social Security card for free if it is lost or stolen . or you may not need to replace the card if you know the childs SS number.",
"What if I do not have a certification of report of birth?",
" If that document is not available we accept a State issued non - driver 's identification card or an adoption decree"
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2
]
|
3968406728a35182f6e3130026157b55 | [
"Hey, could you maybe tell me what documents I need? I'm a bit confused and lost.",
"Of course. First of all we require a proof of citizenship.",
"Have you previously reported your child's U.S. citizenship to us?",
"No, I haven't. I had no reason to.",
"Do you need a proof of identity?",
"Yes. For example, Social Security might want to see your U.S. driver's license or a state-issued non-driver identification card.",
"That should be no problem, but you said before I need a proof of citizenship. Am I right?",
"Correct. We need a proof of citizenship.",
"What if I have no such document available?",
"In that case we may accept the child's state-issued non-driver's identification card or adoption decree.",
"Anything else important I need to know about a card replacement?",
"(can't write more)"
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
1
]
|
b3078d47562c1e971190c006e626d088 | [
"Hello, hope you are well. What documents do I need?",
"Iam well thank you. You will need proof of citizenship",
"What if I have children, do you need proof of theirs as well?",
"yes we need to see proof of U.S. citizenship",
"So you need proof of citizenshiip for myself and my children?",
"That is correct. ",
"If that document is not available there are other ways to provide",
"Oh ok I have the proof thank you",
"What other things can I provide for my childs proof?",
"State issued non - driver 's identification card",
"How do I get a replacement card for a foreign born child?",
"You can replace your child 's Social Security card for free if it is lost or stolen "
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
1
]
|
342db067a433e357503ff15c4376cc52 | [
"I need a replacement card for my foreign born U.S. child",
"You need to provide orignial documents proving citizenship",
"Have you previously reported the chld's U.s. citizenship to us?",
"no",
"we need to see proof of U.S. citizenship We can accept only certain documents as proof of U.S. citizenship",
"What documents do I need as proof of identity?",
"We will need original document as proof of identity ",
"What documents will be accepted as proof of citizenship?",
"Proff of citizenship",
"What if a document is not available?",
"We prefer to see the child 's U.S. passport . If document is not available the child 's\n State issued non - driver 's identification card or Adoption decree ",
"Is identity the same as citizenship?",
"no",
"As proof of identity we must see An acceptable document must be current not expired and show your name , identifying information date of birth or age and preferably a recent photograph ",
"A U.S. driver 's license or a State - issued non - driver identification card ;s"
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
|
d323271989a81f87275c5328baa43bdf | [
"do I need original documents?",
"Hello I will be glad to help you with that. You must present original documents or copies certified by the agency that issued them",
"Do you have that information? ",
"YEs I do\n",
"If you have not previously reported the child 's U.S. citizenship to us we need to see proof of U.S. citizenship",
"do i need them to be original?",
"If you do not have one of these specific documents or you can not get a replacement for one of them within 10 days",
"Do you accept consular report of birth abroad?",
" State issued non - driver 's identification card",
"how do I get a Replacement Card for a Foreign Born U.S. Child",
" You can replace your child 's Social Security card for free if it is lost or stolen .s However you may not need to get a replacement card knowing your child s Social Security number is what 's important",
"What original documents do I need?",
"For example: U.S. driver 's license do you have one?"
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2
]
|
63a8b5ea6ced1a8ee67b3c24f59cb90a | [
"I'm planning to retire soon and I have some questions.",
"What age you be retiring at?",
"I'm hoping to retire next year at the age of 65.",
"Would you be interested in delaying your retirement beyond the age of 65?",
"I'm not sure and was wondering what impact delaying would have.",
"Would you be interested in knowing more about how to proceed?",
"Yes I would.",
"When planning your retirement you might ask yourself what the best time to start your retirement benefits is. Have you thought about this?",
"Yes but with my savings and all it's a little confusing.",
"We can provide you with some information to help you time your retirement more carefully.",
"When is the earliest that I will receive benefits?",
"If you need to you can choose to start receiving benefits before the month you apply."
]
| [
0,
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
0,
2,
1,
3,
3,
3,
3,
2,
4,
4
]
|
80ffa5b4a571427aa78aaf73b2ac9795 | [
"What is a benefits planner for retirement",
"Social Security retirement benefits are increased by a certain percentage depending on date of birth if you delay your retirement beyond full retirement age .",
"Do they increase?",
" Social Security retirement benefits are increased by a certain percentage depending on date of birth if you delay your retirement beyond full retirement age",
"Please explain further?",
" in some circumstances your Medicare coverage may be delayed and cost more",
"Does it increase",
"If you 've already reached full retirement age you can choose to start receiving benefits before the month you apply . ",
"When can i choose to get them?",
" you can choose to start receiving benefits before the month you apply",
"Why are they delayed?",
"Delayed Retirement Creditsr\nSocial Security retirement benefits are increased by a certain percentage depending on date of birth if you delay your retirement beyond full retirement age"
]
| [
0,
0,
0,
1,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
0,
2,
2,
2,
2,
2,
1,
3,
3
]
|
6ac661738817b193376015850d3e4b58 | [
"I am planning my retirement. Where do i begin?",
"Delayed Retirement Creditsp\n [3] Social Security retirement benefits are increased by a certain percentage depending on date of birth if you delay your retirement beyond full retirement age .",
"ok that is not applicable to me but thank you",
"f you 've already reached full retirement age , [7] you can choose to start receiving benefits before the month you apply does this apply to you?",
"no it does not",
"ok no problem, any other questions?",
"yes is there any othe rinfo? ",
"When do you plan to start your benefits?",
"What 's the best time to start your retirement benefits ?",
" Here 's some additional information that may help you decide what 's right for you :\n [20] Early or Late Retirement ?",
"ok is that all?",
"How are they increased?",
"Social Security retirement benefits are increased by a certain percentage depending on date of birth if you delay your retirement beyond full retirement age"
]
| [
0,
0,
1,
0,
1,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
1,
0,
2,
1,
3,
3,
3,
3,
3,
2,
4,
4
]
|
d53e585a5d52b73ee9897a7e579d575e | [
"I need information about planning for retirement benefits.",
"Do you have delayed retirement credits?",
"No, I don't think so.",
"If Do you need information about delayed retirement increases?",
"No.",
"Would you like more information on retirement benefits?",
"No, I need help with planning for retirement.",
"What's the best age to retire?",
"There is no one age that is best for everyone, but we can provide you with information to help you decide what is the right age for you.",
"What should I be considering?",
"One thing to consider is whether or not you will have medicare beneficiaries."
]
| [
0,
0,
1,
0,
1,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
1,
0,
2,
1,
3,
3,
3,
3,
3,
3
]
|
3483db7b73a32601ef38d54c52bda69b | [
"I need to plan for retirement",
"What is your age?",
"This is N/A to me",
"Have you reached full retirement age?",
"This is N/A I need to kn ow if there is an increase for dleayed retirement",
"What additional information do you need?",
"This is not applicable to me",
"When can I start decieving benefits?",
"you can choose to start receiving benefits before the month you appy we can not pay retroactive benefits for any month before you reached full retirement age or more than 6 months in the past ",
"Shoud I start at age 62?",
" We 're not recommending that you start at age 62 , your full retirement age , age 70 , or any age in between"
]
| [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5
]
|
a8b90fcd84fc920a3ddb323aa06ab0ce | [
"What is a Benefits Planner: Retirement?",
"Do you have delayed retirement credits?",
"yes",
"Social Security retirement benefits are increased by a certain percentage depending on date of birth if you delay your retirement beyond full retirement age",
"When can i Increase for Delayed Retirement",
"Have you reached full retirement age?",
"no",
"What 's the best time to start your retirement benefits ?",
" We 're not recommending that you start at age 62 , your full retirement age , age 70 , or any age in between ",
"Do I need to sign up?",
"in some circumstances your Medicare coverage may be delayed and cost more "
]
| [
0,
0,
0,
1,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
1,
1,
0,
2,
2,
1,
3,
2,
4,
4
]
|
c544f41a607a32217f9fdba086921ea5 | [
"What are delayed retirement credits?",
"Do you get retirement benefits?",
"yes",
"Social Security retirement benefits are increased by a certain percentage depending on date of birth if you delay your retirement beyond full retirement age",
"What if you did not sign up for medicare?",
" If you do not sign up , [13] ",
"what if I do not sign up",
" in some circumstances your Medicare coverage may be delayed and cost more ",
"where can I get more information?",
"refer to #20, #21 ",
"what if i decide to delay my retirement?",
" be sure to sign up for just Medicare at age 65"
]
| [
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
0,
2,
2,
2,
1,
3,
2,
4,
4
]
|
1c4eafc3dc20bb04c2e7dac4bbb274fe | [
"I need help",
"do you need delayed retirement credits?",
"no",
"ok great",
"thank you",
"Have you reached full retiremtn age?",
"not yet. ",
"what if I decided to delay retirement?",
"ok that is fine. Be sure to sign up for just medicare at age 65",
"what if I reached full retirement age",
"If you 've already reached full retirement age , you can choose to start receiving benefits before the month you apply",
"What 's the best time to start your retirement benefits",
" in some circumstances your Medicare coverage may be delayed and cost more ."
]
| [
0,
0,
1,
0,
0,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
1,
0,
2,
2,
2,
2,
2,
2,
2,
1,
3,
3
]
|
6cb8449416c148ab47a9d86c8257ee50 | [
"What happens when I have been approved for disability benefits?",
"Do you want to know when your benefits start?",
"yes I do, when do they start after I get approved",
"Was your application already approved?",
"no, not yet but I want to know about medicare and prescriptions",
"can I get more info on prescription coverage for part D and enrollment?",
"For more information on the enrollment periods for Part D , you should read Medicare 's page .",
"any other info or place I should go?",
"yes, for more information we recommend you read Medicare 's page .",
"okay, and what if we need help paying for things? are there coupons or things to help us?",
"Yes, there is assistance available. If you receive Medicare and have limited resources and income , you may be eligible for Extra Help with Medicare Prescription Drug Plan Costs ."
]
| [
0,
0,
0,
0,
1,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
1,
1,
1,
0,
2,
2,
2,
2,
2,
2
]
|
84e3f54aadf9d7d2c115c7463d15a336 | [
"I need help with disability benefits",
"Do you want to know when your benefits start?",
"Yes I do, and I need medicare info",
"So was your application already approved?",
"No, it was not approved yet",
"I want to know about help for poorer people on medicare. can you help me?",
"Are you on Medicare and have low-income?",
"yes to both of those",
"OK, If you get Medicare and have low - income your state may pay your Medicare premiums and , in some cases , other Medicare costs for which you are normally responsible such as deductibles and coinsurance .",
"Can I also get information about my Medicare Part D plan?",
"Yes, for that we recommend you read Medicare 's page .",
"will do, also can you tell me about qualifying for assistance?",
"Only your state can decide if you qualify for assistance, you should contact your state or local welfare office or Medicaid agency for more information."
]
| [
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
1,
1,
1,
0,
2,
2,
2,
1,
3,
2,
4,
4
]
|
de074355151e01a832dac136eec38c30 | [
"What happens after my application is approved",
"When you are approved your benefits start",
"My application is approved",
"This will start the payment ",
"When do I get payment?",
" benefit will be paid for the sixth full month after the date we find that your disability began",
"I don't have an estimate of how much I will receive. Where do I get this?",
"You can go online with your personal my Social Security account or use our Benefit Calculators",
"When do the payments start?",
" They are paid in the month following the month for which they 're due",
"Where can I find infromation how other payment may affect my disablitly benefits?",
"You can refer to the following publications \nHow Workers Compensation And Other Disability Payments May Affect Your Benefit and Windfall Elimination Provision ",
"What about medicare parts A and B?",
" For more information we recommend you read Medicare "
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
1,
1,
1,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5
]
|
88c1016bf7335dc0b3b7c9f6432bf75c | [
"I want help understanding some disability benefits stuff",
"Are you trying to find out when your benefits begin?",
"yes and what I get when they begin",
"Was your application approved?",
"no it wasn't but still looking for info",
"can you tell me how other benefits can affect my disability benefits?",
"Are you currently on other government benefits?",
"No, not now but could be soon",
"just trying to find out about how much I could receive when I get approved. so can you give me an estimate about how much I can receive?",
"Yes, we can help. The amount of your monthly disability benefit is based on your lifetime average earnings covered by Social Security .you can go online to your personal my Social Security account or use our Benefit Calculators to determine how much you would get if you became disabled right now ."
]
| [
0,
0,
0,
0,
1,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_condition",
"query_condition",
"response_negative",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9
]
| [
0,
1,
1,
1,
0,
2,
2,
1,
3,
3
]
|
95cd4b3f324322778b77f7b460f74bee | [
"What happens after I'm approved?",
"Do you need to know when your benefits start?",
"No, I already know that.",
"Do you need to know how much you qualify for?",
"No, I know how much I'm getting.",
"Do you have other payments that may affect your disability?",
"Yes, I get other benefits.",
"Do you receive other governments?",
"No, none are from the government.",
"What if I get Medicare and am low-income?",
"Are you low-income?",
"No, I don't qualify for that."
]
| [
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_condition",
"query_condition",
"response_negative"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
0,
2,
1,
3,
3,
3,
2,
4,
4,
4
]
|
42e4f6654077616fd496ba0196a67321 | [
"I have been approved for disability payments but don't know when they will start can you please tell me when my first payment will be?",
"When was your application approved?",
"My application was approved on November 12th, 2019.",
"Did you receive notification of the approval?",
"No I did not received notification of this approval.",
"I submitted the application early in November and approval was to be emailed to me. My email address changed so that is why I did not receive the notification. When will my first payment be paid into my bank account?",
"I see your application was approved on November 12, 2019 so your first payment will be made after the sixth full month after your disability began which would be May 12, 2020.",
"Is there any further help for low-income medicare beneficiaries?",
"Yes there is help for low-income medicare beneficiaries but only your state can decide if you qualify for this assistance.",
"Where can I find out if I qualify?",
"You can find this information on the Medicare's page. The information is given under the section \"Who Can Get Medicare?\" section of the Medicare booklet or you could visit Medicare.gov and find it there."
]
| [
0,
0,
0,
0,
0,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
1,
1,
1,
1,
1,
0,
2,
2,
2,
2
]
|
5d1e0e37416956e2197a7e07453f8b54 | [
"Hello. When we my benefits start?",
"Hello, how are you today? I will be happy to assist you. your first Social Security benefit will be paid for the sixth full month after the date we find that your disability began",
"Ok thanks so much! ",
"Was your application approved?",
"Yes it was, thank you",
"You are very welcome.",
"How do I go about getting medicare?",
" your state may pay your Medicare premiums and , in some cases , other Medicare costs for which you are normally responsible such as deductibles and coinsurance ",
"IS there a page I can go to to get more information?",
" please go to the Medicare 's page ",
"When are the benefits paid?",
"Social Security benefits are paid in the month following the month for which they 're due"
]
| [
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
1,
1,
0,
2,
2,
2,
1,
3,
3
]
|
a443f78ed3fe62bddd908ccbc9475141 | [
"I need help with disability.",
"When do your benefits begin?",
"I have already been approved, so I do not know.",
"So your application is approved?",
"Yes.",
"Your benefits should begin six months after your disability began.",
"Does it matter if I have medicare?",
"You may be eligible for help with your prescriptions.",
"Is there anything else regarding Medicare?",
"You may be able to receive health care services through private companies.",
"How can I learn more?",
"You will need to review Medicare's Prescription Drug Coverage Part D."
]
| [
0,
0,
0,
0,
0,
1,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
1,
1,
1,
1,
0,
2,
2,
2,
2,
2,
2
]
|
a112572507ad09239e27f3f297f6ab5e | [
"I think someone is trying to scam me by e-mail by using you guys as a cover. What should I do?",
"Are you sure the e-mail did not come from Social Security or one of our marketing firms?",
"yes, I am mostly sure",
"Okay, in that case don't respond to the email or click on any links contained in the email message . We recommend you report the incident by forwarding the suspicious email to the U.S. Computer Emergency Readiness Team US - CERT at [email protected] or go to http://www.us-nocert.gov/nav/report_phishing.html .",
"and how do you guys protect my account so no one signs in and looks at my info?",
"When you sign in to your account ,you will complete two steps Enter your username and password, then you enter the security code we send by text message or email ",
"Okay, I hope you guys really take care of our info, right?",
"One of our most important responsibilities is protecting your investment and personal information .Social Security takes this responsibility very seriously , and we have a robust cybersecurity program in place to help us succeed .",
"Is this all new with the signing in and code?",
"we are using a new identity verification process . that Requires you to sign in with a username and password for extra security",
"what other steps can I take to make sure no one uses you guys to try to scam me?",
"If an email includes a business name , telephone number , or website link , verify the legitimacy of these items by searching for the official number or website in a search engine .Do not respond to emails requesting personal information .Reputable businesses and public agencies will not ask you for personal information in an email .",
" what are some places I should look out for?",
"here are two that we know of; https://www.socialsecurity.gov.gmx.de/ and http://www.socialsecurity.gov.bx.co.rx/setup"
]
| [
0,
0,
0,
1,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
1,
1,
1,
1,
1,
1,
2,
2,
3,
3
]
|
36787e573656cf1ba6dcc14b129ff1d8 | [
"Hello there, greetings. I've been told that i must create an account on this page My Social Security, in order to manage some benefits, Is that mandatory?",
"Are you experiencing issues with account creation or you simply, don't want to create one online?",
"Yes i'm having problems to create an account.",
"If you're having problems, you may still create an account in person by visiting your local Social Security office.",
"Um, so you are telling me that i'll have to get into that online thing anyway, huh. Ok then, Is there any way to improve that account's security? IT changes anything inside?",
"You don't have to worry too much. You can always disable extra security whenever you want. The only change would be an extra security code provided by us for you to log in. All the other details remain the same.",
"OK, i suppose that's good to know that. To confirm, if i'm unable to create an account on my own, i go to the social security office,right?",
"That's correct. That what you should do.",
"I heard about something called phishing, could you tell me more about it.",
"For that, you can go to OnGuard Online section.",
"Ok, i'll check it out later. say if i see any suspicious link, how do i verify that?",
"That's simple. Just hover over the link with your mouse until a text appears with the web address and be sure it ends in .gov/..For example: https://www,ssa.gov/myaccount/"
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
fa79893f7d943e15d7c4f21cbac7914a | [
"How do I begin this process?\n",
"I will be glad to help you with that. To begin, let me explain some things. One of our most important responsibilities is protecting your investment and personal information",
"To begin this process, how do you protect the privacy of your identity?",
"I am not sure, do you have any ideas for me?",
"How do I tell a real email from social security department from a fake one?",
"Good question! Most emails from Social Security will come from a .gov email address\n",
"an you explain what phishing is?",
"Phishing is the practice of using social engineering techniques over email to trick a recipient into giving personal info",
"What is the process?",
"Yes we are using a new process.",
"Are there other tools I can use to learn about phishing?",
"One way is to keep your browser up to date"
]
| [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
02561f1e36d70324ad0191064a6f1021 | [
"Hello, I would like to know how to get started to verify?",
" One of our most important responsibilities is protecting your investment and personal information",
"we are using a new identity verification process .",
"Oh ok that does not relate to me",
"I got a weird email, it may be fake, what should I do?",
" If you are not certain that an e - mail you received came from Social Security or one of our marketing firms \n",
"oh ok thank you",
"Do I need to respond to the emails If i get one?",
" DO NOT respond to the email or click on any links contained in the email message",
"What else should I look for in a phishing email?",
"Reputable businesses and public agencies will not ask you for personal information in an email"
]
| [
0,
0,
0,
1,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
0,
0,
0,
1,
1,
1,
1,
1,
2,
2
]
|
f0ce8be3049568a181fc5da107c90ee3 | [
"I need some information about the Online ID Verification Process.",
"Protecting your personal information is our responsibility and it's a responsibility that we do not take lightly. To ensure that we succeed, we have put a cybersecurity program in place.",
"Would you like to hear more about how we protect your identity and information?",
"No, thank you.",
"Why do I need two forms of ID when signing into my account?",
"Having two forms of identification helps us better protect your account from unauthorized users and identity theft.",
"What do I do each time I sign in?",
"Each time you sign in, you will be required to enter your username and password.",
"What can I do to protect myself from phishing?",
"One very important thing you can do is to always make sure your web browser is up to date.",
"Do you have any additional information about phishing?",
"Yes. To learn more about phishing, you can go to OnGuard online.",
"What are these internet phishing scams I'm hearing about?",
"A phishing scheme is a technique used by internet scam artists to trick you into giving personal information or clicking on a malicious link or attachment through your email."
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
1,
1,
2,
2
]
|
6b987e02e15e5fe08590b4c53571bbae | [
"I am unable to create an account online as I don't have access to the internet. What else can I do to get information about Social Security?",
"Are you not able to create an account online at a family member who has internet?",
"No I am not able to do this?",
"Once I have opened an account online how can I detect that the emails I receive are from Social Security?",
"I can give you examples of websites pretending to direct you to Social Security that will help you detect fraudulent sites.",
"I would appreciate that but are there other resources available that I can use to learn more about phishing?",
"Yes you can do a Google search about phishing and learn more there or you can go to OnGuard Online which is a very informative site about phishing.",
"Is there a quick way that I will be able to detect that emails are from Social Security?",
"Yes there is. Most emails from Social Security will come from a .gov email address.",
"How can I be sure that the online identity verification process is secure?",
"We re now using a new identity verification process that is more secure. You will be required to sign in with a username and password."
]
| [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
adb1eadbb163640a3b2ab0ec0086d5f7 | [
"Hi, i've been reviewing information about the online verification process, an specially about online fraud. In your system, how can i be sure if a communication from you is legit?",
"Ok. The most of the email from social security will have away to verify them. The most common one is the .gov extension in the email address, so you better check that out when reviewing any mail regarding social security. ",
"Have you received any mail which doesn't end in .gov?",
"Yeah, i have received some of those, that's why i'm asking.",
"Very well. I'm sure you have taken the right measures, but i must say to you to be cautious before any suspicious email. Do not open any attachments or go clicking any link. The current social security addresses are [email protected], [email protected] and [email protected].",
"Umm, better write that down. Say, the other day i was told that i should create a social security account online, but i don't understand those process very well, you could give me some option?",
"Sure. If you are unable to create an account online, you can always visit your local social security office to create an account in person.",
"Ok, that's good to know i have options. Say, i'm pretty sure about what to do, but anyways, what should i do if a receive a suspicious email?",
"If that happens and you are not sure about email's origin, please do not respond to the email or click on any link inside, reporting the suspicious email to the U.S computer emergency readiness team.",
"And in that regard, how can i verify a link of a picture?",
" You can hover the link or image with your mouse and check the address. It should end with .gov as in the following https://www.ssa.gov/myaccount.",
"What is phishing, sorry to ask?",
"It's a practice where you use techniques to fraud a person."
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
d5ff88cc1523cd57a739621f99b1eee1 | [
"Are there other ways to learn more about phishing?",
"Yes, you can learn more about phishing so that you can avoid security problems, do you have internet access?",
"No I do not have access to the internet.",
"Would you like to learn about phishing from non-internet sources?",
"No, thank you.",
"When will I be taken to an official social security site?",
"Links, logos, or photos in an official social security email will always direct you to an official social security website.",
"Will I be offered extra security for my account?",
"Yes, we now offer you the choice to add extra security when you create your online account.",
"What is the new identity verification process online?",
"The new process requires you to sign in with a username and password and to choose whether or not you want to add extra security measures.",
"How do I know if an email I received is legit?",
"Do not respond to emails that request personal information, reputable businesses never ask for personal info."
]
| [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
]
|
e710594f2b5f9b712f5b1234bb68e0f7 | [
"I'm trying to learn more about the online identification process and I want to know how to protect myself from phishing. Are there any resources I can use to get informed about it?",
"Do you want to know how to avoid security problems?",
"Yes, that's correct.",
"good advice is to always keep your browser up to date.",
"And about phishing?",
"You can get more information about phishing by going to OnGuard Online.",
"What other tips can you give me to avoid phishing email?",
"You must know that Social Security sends emails from [email protected], [email protected], and [email protected]. If you get an email from any email address that does not end in .gov you should be careful before opening attachments or clicking any links in the email.",
"Are you guys doing anything to protect our privacy and information?",
"yes, we are using a new identity verification process.",
"Please, give me more tips about security when dealing with suspicious emails.",
"Always verify the legitimacy of the information given in the email, before clicking anything in the email. Verify if the phone numbers, website or any other information present in the mail are valid by searching that information in a search engine. Also, do not respond to any email requesting personal information."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3
]
|
d108a319ad2a18705fbb8a012c12f67f | [
"Can I report a survivors death online?",
"IYou can not reiport a death online. Are you getting benefits on your spouses record?",
"yes",
"Are you getting retirement on your own record?",
"no",
"We will check to see whether you can get a higher benefit as a widow or widower",
"What document do I need to apply ?",
"Widows / Widowers or Surviving Divorced Spouse 's Benefits or childs benefits",
"Do you have all the documents you need?",
" do n't delay applying for Social Security .",
"I am already getting benefits do I need to report the death?",
"We automatically change any monthly benefits you receive to the survivors benefits after we receive a report of death "
]
| [
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
1,
1,
2,
2
]
|
d4c0ddc6e4758fc71a38b91416adc896 | [
"hi, thanks for having me. I'm in need to know what occurs when i report a family member death?",
"Are you asking to get benefits for your spouse's or parent's record?",
"No, it doesn't have anything to do with those.",
"Are you asking to get benefits for retirement or disability on your own?",
"Neither, i'm not planning any retirement or have any disability.",
"Then, Are you asking because currently you are not getting any benefits? ",
"Yeah, now we are talking. That's the one.",
"Good. If that last situation fits you, you should look to apply for survivors benefits asap. I'm telling you this, because there are cases in which benefits may not be retroactive.",
"Oh, i see, and doesn't like how it sounds. I suppose i need to get into it. Anyway, what documents would i need to apply?",
"Well, required documentation would depend on the benefit you will be applying, for example, Widows / Widower or surviving divorced spouse's benefits or child's benefits.",
"Are you in possession of all documentation?",
"Yeah, i've been collecting those for a while.",
"Perfect. Then don't take more time, and go apply for Social Security asap."
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
1,
1,
1
]
|
c7d5d34d93262756ebfab27f21cb3ad9 | [
"When do I report the death of my spouse that I am getting venefits from",
"You can visit the local SS office if you are getting benefits on your spouse",
"Yes I am getting benefits on my deceased spouse",
"Are you getting disability or retirement on your own record?",
"no",
"We will check to see whether you can get a higher benefit as a widow or widower .",
"Do I need to apply for survivors benefits?",
"Only if you are getting retirement benefits on you own record so this is n/a to you",
"So I don't need to report the death?",
"We 'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death .\n ",
"Do I need to file an application for survivors benefits?",
"We 'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death We may be able to pay the Special Lump - Sum Death Payment automatically ",
"What documents do I need to apply",
"Widows / Widowers or Surviving Divorced Spouse 's Benefits"
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
1
]
|
8d90e97236aae5ec0a29d5612469e09a | [
"How do I apply for SS as a surviving spouse?",
"You will need to apply for survivors benefits ",
"You will need to fill out Widows / Widowers or Surviving Divorced Spouse 's Benefits",
"What other document do I need to apply",
"How do you verity my information",
"Widows / Widowers or Surviving Divorced Spouse 's Benefits",
"Is there a number to apply for benefits?",
"You can call 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778 .",
"Do I need to file an application for survivors benefits?",
"You generally will not need to file an application for survivors benefits if you are getting benefits on your spouse",
"Should I apply for survivors benefits?",
"you should apply for survivors benefits promptly because , in some cases , benefits may not be retroactive "
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
2,
2
]
|
267ed804139e233362d201738336fb1f | [
"Do I need any special paperwork to apply?",
"Yes, depending on the type of benefit you are applying for.",
"Do you have all the documents you need?",
"Yes, I think so. But I'm not sure.",
"That's okay, you need to apply now anyway.",
"What if you can't verify anything online?",
"That's fine, we can still help you get all the info you need.",
"What if I'm getting benefits from my husband?",
"We will help you! We will automatically change your monthly benefits as soon as we receive a report of his death.",
"Do I need to reapply?",
"You don't need to. We will process that without a new application.",
"Can I talk to a live person on the phone?",
"Absolutely! Agents are available 7-7, Monday through Friday.",
"How can I report a death?",
"You can do it online."
]
| [
0,
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
]
| [
0,
0,
0,
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
2,
2
]
|
523f010740d61149b0d48fc38b6b7197 | [
"I could use some help with survivor benefits",
"are you getting benefits on your spouse 's or parent 's record?",
"no",
"Are you getting retirement or disability benefits on your own record ?",
"yes to that",
"OK, then you will need to apply for the survivors benefits and we will check for you to see whether you can get a higher benefit as a widow or widower .",
"what documents will I need when I apply?",
"We need to know how you will be applying so that we can tell you what information and documents you may need when you apply. ",
"What if I get all that info but still can't come up with everything I need? will you still work with me?",
"Yes, we can help even if you don't have all the documents you need. Don't delay applying for Social Security, we can help you get the information you need .",
"What if I was getting benefits on my spouse's or parent's record?",
"You generally will not need to file an application for survivors benefits .We 'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death .We may be able to pay the Special Lump - Sum Death Payment automatically ."
]
| [
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
1,
1,
2,
2
]
|
ce37d65599c324eec03fcada0fdbe388 | [
"Hello, I would like to know more about reporting a death. Can you help me out?",
"Of course. Are you currently receiving benefits on your spouse's or parent's record?",
"Yes, I do. Why?",
"In this case you generally will not need to file an application for survivors benefits. We'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death. We may be able to pay the Special Lump-Sum Death Payment automatically.",
"Oh, so you'll do it automatically?",
"Correct. You don't need to worry about anything.",
"Alright then. And which documents do I need to apply?",
"First you need to select the benefit you will be applying for from the list below to see what information and documents you may need when you apply. For example a widows/widowers or surviving divorced spouse's benefits or a child's benefits.",
"Gotcha. Is there a possibility I can do this over the phone? I feel more comfortable talking to a person.",
"Of course. You can call 1-800-772-1213 or TTY 1-800-325-0778 and speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday. You can also visit your local Social Security office.",
"Well, I don't have the documents yet. Should I still apply?",
"Yes, please don't delay applying for Social Security, even if you don't have all documents you need."
]
| [
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
]
| [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
]
| [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3
]
|
c18f2458251845ece888f8ea69a0766d | [
"Is there any paperwork I need to have?",
"Yes, the documents you need depend on the benefits you're applying for.",
"Do you have all the paperwork?",
"Yes, I think I have everything.",
"Even if you don't, go ahead and apply as soon as possible.",
"Can I do it online or do I have to come in?",
"Yes, we can help you verify your info online.",
"So I can verify info without the paperwork online?",
"Yes, we'd be glad to help you with that.",
"Are the documents the same for all the kinds of benefits?",
"Some are the same, but you can click on the particular benefit to find out more.",
"Do I need to report a death?",
"Yes, you need to report and file for benefits."
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
1
]
|
55d76d06197d9200c137b5c6b9265451 | [
"Hey, good morning, how yo doing. Look, i need to know some things about a possible effect on my disability payments for other payments, could you help me?",
"That would apply if you are receiving other government payments. Are you currently receiving any of those?",
"No, i'm not receiving any of those right now.",
"What can you tell me about being of low income and receiving medicare?",
"Well, if you are a individual in that scenario, you certainly could be eligible for an Extra Help with Medicare Prescription Drug Plan Costs.",
"Well, that would be useful. do you have any other place i can ask for more information about medicare coverage?",
"Sure. You can use Medicare toll free number. There you can talk with a medicare representative.",
"I'll make sure to get it. After what period can i be eligible for Medicare Coverage? And what can offer me Medicare?",
"Well, if you have been receiving disability benefits for at least two years straight, you get automatically enrolled in Medicare. That means you get signed up in hospital insurance and medical insurance, which can help you to pay some of your medical expenses plus receive some medical follow up.",
"I'm totally interested in that, how i could know more?",
"For that, use Medicare toll free number, and you'll be able to talk with a Medicare representative."
]
| [
0,
0,
1,
0,
1,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
]
| [
0,
0,
0,
1,
1,
2,
2,
2,
2,
2,
2
]
|
99ba5bb9f9ca2bdbd7dafde1a6c6e138 | [
"How much will i receive for a monthly disablitly benefit?",
"This is based on your lifetime average earnings covered by Social Security ",
"Do you have an estimated monthly amount?",
"How do I get an estimate?",
" You can go online with your personal my Social Security account or use our Benefit Calculators",
"Is there an enrollment period for Medicare?",
" we recommend you read Medicare 's page",
"Where do I enroll for medicare if I have limited resourses and income?",
" you may able to apply for Extra Help with Medicare Prescription Drug Plan Costs",
"Thank you for the information",
" More information is on the enrollment periods for Part D",
"Can I receivehealth care serives through my private companies with Medicare?",
"With Medicare Parts A and Part B you can choose to receive all of their health care services through plans that are offered by private companies and approved by Medicare ",
"Do you have mediare part A or B?",
"Yes"
]
| [
0,
0,
0,
0,
1,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
| [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"response_negative"
]
| [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
]
| [
0,
0,
0,
0,
0,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1
]
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.