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you also agree that spotify may also reclaim your username for any reason . | 1 |
please be thoughtful about how you use the spotify service and what you share . | 0 |
the spotify service includes social and interactive features , including the ability to post user content , share content , and make certain information about you public . | 0 |
remember that shared or publicly available information may be used and re-shared by other users on spotify or across the web , so please use spotify carefully and be mindful of your account settings . | 0 |
spotify has no responsibility for your choices to post material on the service . | 0 |
your password protects your user account , and you are solely responsible for keeping your password confidential and secure . | 0 |
you understand that you are responsible for all use of your username and password on the service . | 0 |
if your username or password is lost or stolen , or if you believe there has been unauthorized access to your account by third parties , please notify us immediately and change your password as soon as possible . | 0 |
9 infringement and reporting user content | 0 |
spotify respects the rights of intellectual property owners . | 0 |
if you believe that any content infringes your intellectual property rights or other rights , see spotify 's copyright policy . | 0 |
if spotify is notified by a copyright holder that any content infringes a copyright , spotify may in its absolute discretion take actions without prior notification to the provider of that content . | 0 |
if the provider believes that the content is not infringing , the provider may submit a counter-notification to spotify with a request to restore the removed content . | 0 |
if you believe that any content does not comply with the user guidelines , please fill out our notice form . | 0 |
spotify will make reasonable efforts to keep the spotify service operational . | 0 |
however , certain technical difficulties or maintenance may , from time to time , result in temporary interruptions . | 0 |
to the extent permissible under applicable law , spotify reserves the right , periodically and at any time , to modify or discontinue , temporarily or permanently , functions and features of the spotify service , with or without notice , all without liability to you , except where prohibited by law , for any interruption , modification , or discontinuation of the spotify service or any function or feature thereof . | 1 |
notwithstanding the foregoing , if you have prepaid fees for paid subscriptions that spotify permanently discontinues prior to the end of the pre-paid period -lrb- defined in the payments , cancellations , and cooling off section -rrb- , spotify will refund you the prepaid fees for the pre-paid period after such discontinuation . | 0 |
you understand , agree , and accept that spotify has no obligation to maintain , support , upgrade , or update the service , or to provide all or any specific content through the service . | 0 |
this section will be enforced to the extent permissible by applicable law . | 0 |
spotify and/or the owners of any content may , from time to time , remove any such content without notice to the extent permitted by applicable law . | 1 |
if you establish a spotify account on behalf of a company , organization , entity , or brand -lrb- a `` brand '' , and such account a `` brand account '' -rrb- , the terms `` you '' and `` your '' , as used throughout the agreements , apply to both you and the brand , as applicable . | 0 |
if you open a brand account , you represent and warrant that you are authorized to grant all permissions and licences provided in the agreements and to bind the brand to the agreements . | 0 |
the brand may only follow users who first follow the brand ; and the brand may not take any action that implies an endorsement or relationship between the brand and the followed user , unless the brand has independently obtained the rights to imply such an endorsement . | 0 |
upon spotify 's request , in its sole discretion , a brand must cease following a user . | 0 |
the brand may not stream media . | 0 |
the brand may only send messages to users who first send messages to the brand . | 0 |
the brand may not create or share any spotify playlists , whether within the spotify service or elsewhere , that imply an endorsement or relationship between the brand and any artist or any other party , unless the brand has independently obtained the rights to imply such an endorsement . | 0 |
brands may wish to consult spotify 's brand playlist guidelines . | 0 |
the spotify support community is a place for discussions and exchange of information , tips , and other materials related to the spotify service . | 0 |
in order to use the spotify support community , you must -lrb- 1 -rrb- have an existing spotify account ; and -lrb- 2 -rrb- authenticate your spotify account for use on the support community -lrb- a `` spotify support account '' -rrb- . | 0 |
instructions for creating a spotify support account can be found on the community registration page . | 0 |
in addition to the agreements , you also agree to adhere to the spotify support community guidelines that you will be presented with upon registration -lrb- the `` support community guidelines '' -rrb- when using the spotify support community . | 0 |
if you do not agree to the agreements or the support community guidelines , you may not use the spotify support community . | 0 |
by creating a spotify support account , you confirm that any registration information that you submit to spotify is true , accurate , and complete and that you will update such information in order to keep it current . | 0 |
it is strictly prohibited to include information in your profile that suggests that you are a spotify employee or moderator or to otherwise pose as such an employee or moderator when using the spotify support community . | 0 |
you also acknowledge and agree that spotify may remove or reclaim your username at any time if spotify in its absolute discretion considers such action appropriate . | 1 |
no user content or other content posted by spotify employees , moderators and/or representatives on the spotify support community should be construed as official support provided by spotify . | 0 |
for details regarding official support , see the section customer support . | 0 |
any content provided or made available to you on the spotify support community by spotify employees , moderators , and/or representatives is provided on an `` as is '' basis without warranties of any kind . | 0 |
you acknowledge that opinions expressed in user content on the spotify support community are those of contributors of such user content only and do not reflect the opinions or policies of spotify or any of its officers , shareholders , employees , agents , directors , subsidiaries , affiliates , suppliers , or licensors . | 0 |
the spotify support community features a reward system whereby spotify , in its sole discretion , may reward users based on the amount of `` kudos '' received or quality of responses by a user . | 0 |
you agree to only give kudos to other users -lrb- and not to yourself -rrb- and only when deserved , and to refrain from any attempts to manipulate the reward system , e.g. , by creating multiple accounts or artificial responses . | 0 |
you acknowledge that spotify 's decision in respect of any reward shall be final and binding . | 0 |
for customer support with account-related and payment-related questions -lrb- `` customer support queries '' -rrb- , please submit a ticket to our customer service department using the customer service contact form on the about us section of our website . | 0 |
we will use reasonable endeavours to respond to all customer support queries within a reasonable time frame but we make no guarantees or warranties of any kind that any customer support queries will be responded to within any particular time frame and/or that we will be able to satisfactorily answer any such queries . | 0 |
spotify 's products may be subject to u.s. export and re-export control laws and regulations or similar laws applicable in other jurisdictions , including the export administration regulations -lrb- `` ear '' -rrb- maintained by the u.s. department of commerce , trade and economic sanctions maintained by the treasury department 's office of foreign assets control -lrb- `` ofac '' -rrb- , and the international traffic in arms regulations -lrb- `` itar '' -rrb- maintained by the department of state . | 0 |
you warrant that you are -lrb- 1 -rrb- not located in cuba , iran , north korea , sudan , or syria ; and -lrb- 2 -rrb- are not a denied party as specified in the regulations listed above . | 0 |
you agree to comply with all applicable export and reexport control laws and regulations , including the ear , trade and economic sanctions maintained by ofac , and the itar . | 0 |
specifically , you agree that you shall not -- directly or indirectly -- sell , export , reexport , transfer , divert , or otherwise dispose of any products , software , or technology -lrb- including products derived from or based on such technology -rrb- received from spotify under the agreements to any destination , entity , or person prohibited by any applicable laws or regulations of the united states or any other jurisdiction without obtaining prior authorization from the competent government authorities as required by those laws and regulations . | 0 |
this export control clause shall survive termination or cancellation of the agreements . | 0 |
15 payments , cancellations , and cooling off | 0 |
paid subscriptions can be purchased directly from spotify or through a third party , such as a telephone company , either by -lrb- 1 -rrb- paying a monthly subscription fee ; or -lrb- 2 -rrb- pre-payment giving you access to the spotify service for a specific time period -lrb- `` pre-paid period '' -rrb- . | 0 |
if you have purchased a paid subscription using a code , your paid subscription will automatically terminate at the end of the pre-paid period , or when there is an insufficient pre-paid balance to pay for the service . | 0 |
when you register for a paid subscription , trial , or code online , you consent to get access to spotify premium immediately . | 0 |
if you reside outside the united states and register for a paid subscription or code online , you may change your mind for any or no reason and receive a full refund of all monies paid within fourteen -lrb- 14 -rrb- days starting from the day you sign-up for the relevant service -lrb- the `` cooling-off period '' -rrb- . | 0 |
refunds will not , however , be provided if you have accessed spotify at any time during the cooling-off period . | 0 |
unless your paid subscription has been purchased as a pre-paid period , your payment to spotify will automatically renew at the end of the subscription period , unless you cancel your paid subscription through your subscription page before the end of the current subscription period . | 0 |
the cancellation will take effect the day after the last day of the current subscription period , and you will be downgraded to the free service . | 0 |
however , if you cancel your payment or paid subscription and/or terminate any of the agreements -lrb- 1 -rrb- after you have accessed spotify during the cooling-off period , or -lrb- 2 -rrb- after the cooling-off period is over -lrb- where applicable -rrb- , or -lrb- 3 -rrb- before the end of the current subscription period , we will not refund any subscription fees already paid to us . | 0 |
the refund method will depend upon the payment method . | 0 |
if you wish to receive a full refund of all monies paid before the cooling-off period is over , you must contact customer support . | 0 |
if you have purchased your paid subscription through a third party , your subscription is also subject to the terms of your agreement with that third party -lrb- in addition to these terms -rrb- . | 0 |
to cancel your subscription , you must cancel directly with that third party . | 0 |
spotify may change the price for the paid subscriptions , pre-paid period -lrb- for periods not yet paid for -rrb- , or codes from time to time , and will communicate any price changes to you in advance and , if applicable , how to accept those changes . | 1 |
price changes for paid subscriptions will take effect at the start of the next subscription period following the date of the price change . | 0 |
as permitted by local law , you accept the new price by continuing to use the spotify service after the price change takes effect . | 0 |
if you do not agree with the price changes , you have the right to reject the change by unsubscribing from the spotify service prior to the price change going into effect . | 0 |
please therefore make sure you read any such notification of price changes carefully . | 0 |
the agreements will continue to apply to you until terminated by either you or spotify . | 0 |
however , you acknowledge and agree that the perpetual licence granted by you in relation to user content , including feedback , is irrevocable and will therefore continue after expiry or termination of any of the agreements for any reason . | 0 |
spotify may terminate the agreements or suspend your access to the spotify service at any time , including in the event of your actual or suspected unauthorised use of the spotify service and/or content , or non-compliance with the agreements . | 1 |
if you or spotify terminate the agreements , or if spotify suspends your access to the spotify service , you agree that spotify shall have no liability or responsibility to you and spotify will not refund any amounts that you have already paid , to the fullest extent permitted under applicable law . | 1 |
to learn how to terminate your spotify account , please contact us through the customer service contact form which is available on our about us page . | 0 |
this section will be enforced to the extent permissible by applicable law . | 0 |
you may terminate the agreements at any time . | 0 |
sections 6 , 7 , 8 , 10 , 14 , 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23 , and 24 herein , as well as any other sections of the agreements that , either explicitly or by their nature , must remain in effect even after termination of the agreements , shall survive termination . | 0 |
we endeavour to provide the best service we can , but you understand and agree that the spotify service is provided `` as is '' and `` as available '' , without express or implied warranty or condition of any kind . | 0 |
you use the spotify service at your own risk . | 0 |
to the fullest extent permitted by applicable law , spotify and all owners of the content make no representations and disclaim any warranties or conditions of satisfactory quality , merchantability , fitness for a particular purpose , or non-infringement . | 0 |
neither spotify nor any owner of content warrants that the spotify service is free of malware or other harmful components . | 0 |
in addition , spotify makes no representation nor does it warrant , endorse , guarantee , or assume responsibility for any third party applications -lrb- or the content thereof -rrb- , user content , or any other product or service advertised or offered by a third party on or through the spotify service or any hyperlinked website , or featured in any banner or other advertising . | 0 |
you understand and agree that spotify is not responsible or liable for any transaction between you and third party providers of third party applications or products or services advertised on or through the spotify service . | 0 |
as with any purchase of a product or service through any medium or in any environment , you should use your judgment and exercise caution where appropriate . | 0 |
no advice or information whether oral or in writing obtained by you from spotify shall create any warranty on behalf of spotify in this regard . | 0 |
some aspects of this section may not apply in some jurisdictions if prohibited by applicable law . | 0 |
this does not affect your statutory rights as a consumer . | 0 |
you agree that , to the extent permitted by applicable law , your sole and exclusive remedy for any problems or dissatisfaction with the spotify service is to uninstall any spotify software and to stop using the spotify service . | 1 |
while spotify accepts no responsibility for third party applications or the content thereof , and while your relationship with such third party applications may be governed by separate agreements with such third parties , to the extent permitted by applicable law , your sole and exclusive remedy , as with respect to spotify , for any problems or dissatisfaction with third party applications or the content thereof , is to uninstall and/or stop using any such third party applications . | 0 |
to the fullest extent permitted by law , in no event will spotify , its officers , shareholders , employees , agents , directors , subsidiaries , affiliates , successors , assigns , suppliers , or licensors be liable for -lrb- 1 -rrb- any indirect , special , incidental , punitive , exemplary , or consequential damages ; -lrb- 2 -rrb- any loss of use , data , business , or profits -lrb- whether direct or indirect -rrb- , in all cases arising out of the use or inability to use the spotify service , third party applications , or third party application content , regardless of legal theory , without regard to whether spotify has been warned of the possibility of those damages , and even if a remedy fails of its essential purpose ; or -lrb- 3 -rrb- aggregate liability for all claims relating to the spotify service , third party applications , or third party application content more than the amounts paid by you to spotify during the prior twelve months in question , to the extent permissible by applicable law . | 1 |
nothing in the agreements removes or limits spotify 's liability for fraud , fraudulent misrepresentation , death or personal injury caused by its negligence , and , if required by applicable law , gross negligence . | 0 |
some aspects of this section may not apply in some jurisdictions if prohibited by applicable law . | 0 |
you acknowledge and agree that the owners of the content and certain distributors -lrb- such as app store providers -rrb- are intended beneficiaries of the agreements and have the right to enforce the agreements directly against you . | 0 |
other than as set out in this section , the agreements are not intended to grant rights to anyone except you and spotify , and in no event shall the agreements create any third party beneficiary rights . | 0 |
furthermore , the rights to terminate , rescind , or agree to any variation , waiver , or settlement of the agreements are not subject to the consent of any other person . | 0 |
if you have downloaded the app from the apple , inc. -lrb- `` apple '' -rrb- app store or if you are using the app on an ios device , you acknowledge that you have read , understood , and agree to the following notice regarding apple . | 0 |
this agreement is between you and spotify only , not with apple , and apple is not responsible for the service and the content thereof . | 0 |
apple has no obligation whatsoever to furnish any maintenance and support services with respect to the service . | 0 |
in the event of any failure of the service to conform to any applicable warranty , then you may notify apple and apple will refund any applicable purchase price for the app to you ; and , to the maximum extent permitted by applicable law , apple has no other warranty obligation whatsoever with respect to the service . | 0 |
apple is not responsible for addressing any claims by you or any third party relating to the service or your possession and/or use of the service , including , but not limited to : -lrb- 1 -rrb- product liability claims ; -lrb- 2 -rrb- any claim that the service fails to conform to any applicable legal or regulatory requirement ; and -lrb- 3 -rrb- claims arising under consumer protection or similar legislation . | 0 |
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