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Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I help you at this moment?
customer: Myself Laura Hall. I met with an accident, I am unable to travel long distances. Please help me in cancelling my recent reservation.
agent: Sure, I am here to help you with that.
customer: Thank you.
agent: Please wait for a minute, so that I will check your reservation status.
customer: Sure, take your time.
agent: Sorry to inform you that, there is no reservation found based on your name in our database.
__
agent: Thank you for consulting us. Have a safe journey.
Output:
| [
"customer: Ok, no issues. Thank you for your information."
] | task574-af590551c06e47389d86691fc0ccd29b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you today?
customer: I am Karen Edwards. I want to book a flight ticket from DA to HOU. Could you help me in booking?
agent: Sure, we are willing to help you. May I know your travelling dates?
customer: My travelling dates are from Feb 26-28.
agent: Could you please share your take off airport code?
customer: It is DCA.
__
customer: Ok.
agent: Thanks for your time, there is a connecting flight available with fare 200 in economy class of Hawaiian airline.
customer: Yes, please proceed.
agent: Your booking has been confirmed with a flight number 1009.
customer: Thank you for helping me.
agent: Thank you for reaching us.
Output:
| [
"agent: Ok, please wait for a minute."
] | task574-3e4f756900cc4f0d92919154a351b48b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello,.
agent: Hello, how can I help you?
customer: I want to visit a funfair at Oakland, please book me a flight ticket with a price within 200.
__
customer: My travelling dates are from 04/08 to 04/10. I want to fly to CA- OAK from MI- DTW.
agent: May I know your journey places? Do you have any connection limit?
customer: I need a single connection.
agent: Sure, give me a second.
customer: Ok.
agent: I found a flight of Spirit airline of flight number 1008 with a single connection.
customer: Please proceed with booking.
agent: With whom name I should complete the reservation?
customer: I am Shirley Nelson.
agent: Thank you, your flight has been booked. Thank you for connecting us, have a safe journey.
Output:
| [
"agent: Sure, can you let me know your journey details?"
] | task574-84e7a51bc0a6472c9555916ddce2cb0d |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I aid you today?
customer: I want to meet my business partner at Houston, could you please help me to book my flight ticket from DCA to HOU?
__
customer: I will depart on Dec 27th and return back on Dec 29th.
agent: May I know your connection limit?
customer: I prefer for a flight with single connection.
agent: May I know your name please?
customer: My name is Brenda Turner.
agent: Here is a connecting flight with fare 200 and 1006 as flight number in United Airline. Shall I proceed with booking?
customer: Yes, please book the ticket for me.
agent: Your ticket is confirmed in economy class.
customer: Thank you so much for your help.
agent: Thank you for reaching us.
Output:
| [
"agent: Please let me know your travelling dates?"
] | task574-c11c751cc1d3406c9d3de80b26606dc2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I have made a reservation to attend for a get together party, but due to some issues the party got postponed to some other dates. Can you please help me to change my reservation?
agent: Sure, we are glad to help you to change it.
customer: Thank you for accepting my request.
agent: Can I have your name, to check with your previous reservation?
customer: You can check the reservation on the name of Anthony Brown.
agent: Thanks for providing your name. Please wait for a moment, I will check the status of your reservation in our database and get back to you.
customer: Sure, take your own time.
agent: Sorry to inform you that, we did not find any reservation on your name to change it.
customer: Not an issue, thank you for informing me.
agent: Thank you for approaching us.
Output:
| [
"agent: Hello, what kind of services are you excepting from us?"
] | task574-8fc19a7dbdb5455f926e15225c6ff17e |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I assist you now?
customer: Can you aid me to book my ticket from DEN to HOU?
agent: Ok, may I know your planned dates for this journey?
customer: My travel dates are Nov 5 and Nov 7 respectively.
agent: May I know your good name please?
customer: Gary Scott here.
agent: May I know your specifications?
customer: Make sure that connection limit is single.
agent: Gary Scott, there is o flight currently available for your journey. Thank you for approaching us.
__
agent: Have a nice day.
Output:
| [
"customer: No issue."
] | task574-d3d2667589ca4bc88ecffc989b0d976c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Matthew Evans.
agent: Hello, how may I assist you?
customer: I am having an interview at Chicago. Can you book a ticket for me?
agent: Sure, I am here to help you. May I know your travel dates please?
customer: I am planning to start on 08/07 and return back on 08/09.
agent: Ok, may I know your airport codes please?
__
agent: Ok, hold on for a moment. Let me check the best flight for you.
customer: Take your time but make sure that connection limit is 1.
agent: Sorry Evans, there are no flights available on your requested dates.
customer: No issues. Thank you for checking.
agent: Welcome, thank you for choosing us. Have a great day.
Output:
| [
"customer: Search for the flight available from PHX to ORD."
] | task574-47a5e89fac9143aaaf1a2cd1aee0ee78 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
customer: I am William Moore. As my sister's marriage is postponed, Can you please cancel my reservation?
agent: Sure. Please wait for a while. I will check and let you know.
customer: Ok.
agent: We have not found any reservation on your given name.
__
agent: Thanks for choosing us.
Output:
| [
"customer: Thank You."
] | task574-fd777b905a0e427cb86ab3a9b9d34762 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
__
agent: What service that you are expecting from our agency?
customer: Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
agent: Sure, I am glad to help you with that.
customer: Thanks.
agent: Please wait a moment to check your previous reservation status.
customer: Ok, I will wait.
agent: We regret to inform you that, when I have checked your reservation there is no reservation showing on your name in our database.
customer: Anyway, thanks for the information.
agent: Thank you for using our services, have a great day.
Output:
| [
"customer: Stephen Young here."
] | task574-64570f9992c74108a9cba4a520bea659 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: Betty Anderson here.
agent: How can I help you today?
customer: I want to cancel my reservation today, can you help me?
agent: Ok, please wait for a moment.
customer: Take your own time.
__
customer: Oh! That's sad to know. Thank you for checking anyways.
agent: Thank you.
customer: Most welcome.
Output:
| [
"agent: Sorry Betty, no reservation found under your name."
] | task574-6be35aa054dd4788b93dd9feeabde172 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how could I help you?
customer: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me in cancellation?
agent: Sure, can you help me with your good name please?
customer: I made a reservation by this name Kenneth Jones.
agent: Ok, give me sometime to check and get back to you.
customer: Ok.
__
customer: Ok, not an issue. Thanks for your information.
agent: Thank you for consulting us.
Output:
| [
"agent: Thank you for your time. There is no reservation matching your name."
] | task574-c3042f35a4554e2281b134eeea1fc390 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi,.
agent: Hello.
customer: I am Daniel Hill.
agent: May I know, How can I be your helping hand?
customer: I heard that Santa Monica bay is the best place to enjoy with friends in Los Angeles, CA - LAX. Can you help me to book a connecting flight?
agent: Sure, Can I have your travelling dates of your journey?
customer: I want to fly on 12/18 and recur on 12/20.
agent: May I know your boarding point?
customer: I want to start from Denver, CO - DEN.
__
customer: Please proceed.
agent: Your ticket is reserved with flight 1011.
customer: Thanks for your response.
agent: Thanks for approaching us, have a safe journey.
Output:
| [
"agent: We have an Hawaiian airline, of fare- 100, connections- 1 available for your journey."
] | task574-f0da0ae925ee4d23a6255e10fd2a53d4 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. May I know your good name?
customer: My name is Margaret Davis, and I want to go to Chicago with my family to enjoy River rafting at white water centre.
agent: Ok.
customer: Can you make a reservation with a single connection?
agent: Sure, I will. Shall I know your airport codes?
customer: Sure, I need to fly from ATL to ORD.
agent: Let me know your dates of journey.
customer: Sure, I want to depart on 11/21 and 11/23.
agent: You have 1008 flight with Hawaiian airline of price 100 with 1 connection. Is it comfortable to you?
customer: Yes, please proceed.
__
customer: Thanks for your help.
agent: Thank you for availing us.
Output:
| [
"agent: Your ticket was confirmed."
] | task574-d7124740c4754f28a98993f0a04bcf35 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Jacob Hernandez.
agent: Hello, Jacob. Which service are you looking for today?
customer: I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me in this?
agent: Sure, I can help you with that. Let me check with your details and I will revert to you.
customer: Sure.
agent: Jacob, sorry to inform you that I didn't found any reservation under your name.
__
agent: Thank you for reaching us.
Output:
| [
"customer: It's ok, not a problem. Thank you for your information."
] | task574-a5e8d5f7443c4f459fa7a505af7147cb |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I am Patricia Lee.
agent: Patricia Lee, how may I render you?
customer: I have a plan to attend the nature festival in Seattle, can you please book a flight ticket from PHL to SEA?
agent: Sure, please provide your itinerary dates.
__
agent: Do you have any specifications?
customer: I need a lay by.
agent: Sorry, no flight is providing service on your planned dates.
customer: Ok, not an issue. Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: My planned journey dates are Oct 15th and Oct 17th."
] | task574-f569df77fbd2429caca769c55365a34c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, Brandon Martinez here.
agent: Hello, how may I assist you?
customer: I would like to go on a Seattle city tour with my family, can you be my helping hand in booking a reservation?
agent: Sure, We are happy to help you. May I know your journey details?
customer: Sure, I am looking for a single connection. And price limit should not cross 500. And my departure and arrival date is on 01/23 and 01/25.
agent: Ok, Let me know your travelling dates.
customer: I would like to depart from TX - DFW to WA - SEA.
__
customer: Sure.
agent: Thank you for waiting, We found an AA airline with flight number 1014 and price is 200 matched your information. Shall I proceed for booking?
customer: Yes, you can.
agent: Your booking has been done with one connection. Thank you for approaching us, Have a nice journey.
customer: I appreciate your service.
Output:
| [
"agent: Thank you for the details provided. Please wait a moment, I will check the availability and get back to you."
] | task574-c4faf4627cc54d5bb5b1c988dacfe066 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you today?
customer: I am Jason Edwards. Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
agent: Sure, please allow me a moment to check for the previous reservation.
__
agent: Jason Edwards, there is no reservation found under your name.
customer: Not an issue. Thank you.
agent: You are welcome. Thank you for contacting us.
Output:
| [
"customer: Ok."
] | task574-6fa6550c23a2455eb95d6769ee9978b2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I am Jack Johnson.
agent: Hello, how can I help you?
customer: I would like to conduct a sports festival at Atlanta. Can you help me in my booking?
agent: Sure, we are here to help you. Kindly share your source point.
customer: My source airport code is Denver, CO - DEN.
agent: Ok, please let me know your journey dates.
customer: I will start my journey on 11/08. I will return on 11/10.
agent: Ok, please mention Atlanta airport code.
customer: My destination is airport code is Atlanta, GA - ATL.
agent: Ok, please provide your price limit.
__
agent: Ok, please wait for a moment.
customer: Sure.
agent: Thank you for being patient, There is a flight found in 1023 UA airline with price 400. Can I proceed for booking with a halt?
customer: Proceed with my booking.
agent: Sure, your ticket has been booked.
customer: Thank you for your help.
agent: Thank you for reaching us.
Output:
| [
"customer: I can pay up to 1000."
] | task574-f7a651f3452c437fba01f9a7f47418c1 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I serve you?
customer: I am Scott Nelson. I have an appointment with doctor at GA-ATL. Can you book a ticket from NC-CLT?
agent: Sure, can I know your connection limit?
customer: I need a connecting flight within 1000 range.
agent: May I know your trip dates?
customer: My trip dates are 10/16 and 10/18.
__
customer: Ok.
agent: We have a delta airline, flight number as 1027 with the cost of 100.
customer: Ok, you can proceed.
agent: Your ticket has been reserved.
customer: Thank you for booking.
agent: Thank you for reaching us.
Output:
| [
"agent: Hold on a second."
] | task574-18df89d7bc8d4e35a13eff8184034c7a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Ryan Carter.
agent: Hello, How can I help you?
customer: I have a reservation to attend a meeting due to some reasons meeting was postponed, so I need to cancel my recent reservation. Can you help me in that?
agent: Sure, Wait a minute I will check and get back to you.
__
agent: Thanks for waiting. Sorry to tell that there is no reservation on your specific name.
customer: Ok, Thank you for your service and information.
agent: Thank you for contacting us.
Output:
| [
"customer: Sure."
] | task574-e4de901d8f68410ea09a47ee02b1c293 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I am Jessica Wilson.
agent: Hello, How exactly I can serve you the best today?
customer: I need to cancel my reservation as my exams got postponed, can you please help me?
agent: Sure, I will help you with that.
__
agent: Please wait a while.
customer: Ok.
agent: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
customer: Ok, no problem. Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: Thank you."
] | task574-f6cf5df7cb23414db8ee2fe3ec0723a8 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How can I help you?
customer: Please book a ticket from ATL to ORD.
agent: Your travelling dates please?
__
agent: May I know your name please?
customer: My name is James Smith.
agent: I am sorry no flights found on your route.
customer: Thanks.
agent: Thank you for choosing us.
Output:
| [
"customer: Travelling dates are Apr 19 to Apr 21."
] | task574-d73779e0ab2347e48cee9dc782af0244 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I aid you?
customer: Can you aid me to book a ticket from MSP to AUS?
agent: Sure, can I have your travelling dates please?
customer: My trip dates are June 9 and June 11 respectively.
agent: Please provide your specifications.
customer: Make sure that connection limit is single.
agent: May I know your good name please?
__
agent: Unfortunately there is no flight found with your given details.
customer: Oh! ok.
agent: Thank you for reaching us.
customer: Thank you.
Output:
| [
"customer: David Carter here."
] | task574-cbab629195554d5dbc4a8030831420cc |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I help you?
customer: My name is Deborah Adams. I need your help in booking a flight ticket from ATL to PHL.
__
customer: Sure, my departure date is on 06/26 and the return date is 06/28.
agent: OK, please wait a moment.
customer: Sure. Please make sure that the price limit should not exceed 500 and the connection limit should be 1.
agent: I found a flight for you with flight number 1021 and airline is Southwest.
customer: Thank you for the details.
agent: The price is 200 with single connection. Shall I book it?
customer: Yes, please.
agent: I have booked your ticket.
customer: Thank you for your help.
agent: Thank you for reaching us, have a safe journey.
Output:
| [
"agent: May I know your travel dates please?"
] | task574-cc7f0659eade4119b34f365614f07676 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I help you today?
customer: Can you please help me to book a flight from HOU to SEA?
agent: Sure, can you please mention your depart and arrival dates of your journey?
customer: My travel dates are Apr 06 to 08.
agent: Do you have any connection limit?
__
agent: Are there any other specifications?
customer: No.
agent: Can I know your good name?
customer: I am Alexander Turner.
agent: Sorry, no flights are available in this route as per your requested dates.
customer: No problem, thank you for the information.
agent: Thank you for reaching us.
Output:
| [
"customer: I prefer connecting flight."
] | task574-83f7002cf1db46638e469516ec0f7bde |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: Anthony Lewis here.
__
customer: I would like to attend a meeting at Oakland, please help me in booking a ticket from DCA to OAK.
agent: Anthony Lewis, may I know your preferable dates for this journey?
customer: My planned travel dates are on Feb 04 and Feb 06.
agent: Do you have any class preference?
customer: Yes, I want to travel in an economy class.
agent: Sorry to say, there are no flights available for your journey.
customer: Ok, no problem. Thank you for your information.
agent: Thank you for reaching our services.
Output:
| [
"agent: How may I assist you now?"
] | task574-989b81dfd46f4e8f929229584abc19c7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: I am Matthew Green.
agent: How can I help you now?
customer: Please search flights on these routes LAX to JFK?
agent: Sure, can you please mention the travelling dates of your journey?
customer: I am going to start my journey on 05/01 and I would like to return on 05/03.
__
customer: OK.
agent: Thank you for waiting, there is a flight 1001 in Delta airline has the price 100 with 1 connection. Can I proceed with this booking?
customer: Ok proceed to booking.
agent: Your booking is done, have a safe journey.
customer: Thank you for booking.
agent: Thank you for approaching us, have a nice day.
Output:
| [
"agent: Ok, please wait for a while."
] | task574-47f5c28dd531432089c5d2fffeea5d57 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Raymond Parker.
agent: Hello, how may I help you?
__
agent: Sure, may I know your travelling dates?
customer: My travelling dates are from 11/09 to 11/11.
agent: Yes, I found a flight-1026 with Jet blue airlines, can I proceed?
customer: Yes, you can proceed.
agent: Yes, your ticket has been booked.
customer: Thank you.
agent: Thank you for contacting us.
customer: Most welcome.
Output:
| [
"customer: We, friends made a trip during vacation for SFO. will you please help me in booking my ticket from CLT to SFO?"
] | task574-bc88888602304fa2a9289d78568b96b3 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. May I know your name?
customer: I am Catherine Taylor.
agent: Catherine, how can I help you?
customer: Actually, my plan got cancelled. Can you help me to cancel my ticket? Please check.
agent: Catherine, will you wait for a moment?
customer: Sure.
agent: Than you for waiting. Sorry, there is no reservation found on your name Catherine.
__
agent: Thank you for contacting us.
customer: Anyway, thank you for your great support.
Output:
| [
"customer: That's fine for me."
] | task574-0584aed3c3774e48824ff37942d4c364 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Christopher Moore.
agent: Hello, how may I render you?
__
agent: Nice. Please share your journey dates.
customer: I would like to go on 05/12 and return back on 05/14.
agent: Can I have your nearby airport codes?
customer: My source and destination airport codes are DTW and ATL.
agent: There is a connecting flight available with Frontier airline, shall I book it?
customer: Ok, please proceed for further if it costs you below 1000.
agent: Your booking is done with flight number 1015. Happy journey.
customer: Thank you for booking.
agent: Welcome. Thank you for opting us, have a nice day.
customer: Welcome.
Output:
| [
"customer: I would like to visit World of Coca-Cola in Atlanta, so could you please book a ticket for me?"
] | task574-56bb361b44bf445ebf5fe38dd40b90db |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, How can I assist you?
customer: Help me in booking a flight from LGA to DTW?
agent: Sure, May I know the travelling dates?
customer: I like to travel on Aug 24 to 26.
agent: Do you have any connection limit?
customer: I prefer to travel in connection flight.
agent: Is there any other requirements?
customer: No.
agent: May I know your name?
customer: I am Melissa Wright.
agent: Please wait a minute.
__
agent: Sorry, No flights found with your chosen dates.
customer: That's ok, thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: Ok."
] | task574-108be9d5bfd640b1aa8c29e448749a1e |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Katherine Adams.
agent: Hello. How may I be of your assistance?
customer: I intend to cancel my reservation due to bad weather at my place. Can you help me with that?
agent: Sure, give me a moment.
customer: Sure.
agent: Thanks for your time, we did not found any reservation by this name.
__
agent: Thanks for approaching us.
Output:
| [
"customer: It's ok, thank you for your response."
] | task574-7cdd5d73767a4358a6c8ada1fe08963a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: Mark Evans here.
agent: How may I help you?
customer: I need to have a flight ticket booking from IAH to ATL in the month of November to attend a workshop in Atlanta. Can you please help me with my flight ticket booking?
agent: Ok, mention your dates of travel.
customer: Sure, I am planning to leave my location on 11/25 and please book my return ticket also on 11/27.
agent: There is a connecting flight-1006 on UA airlines with price 200 and connection 1. Shall I book it?
__
agent: Ok, booking is done on your preferable dates.
customer: Thank you for your great help.
agent: Thanks for contacting us.
Output:
| [
"customer: That's fine for me to travel, you can proceed with booking."
] | task574-3a0ab26d912345cda236c63e9a2276c7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I best serve you now?
customer: I want to change my reservation. Can you help me for that one?
agent: Sure, I can change your reservation right now. Before that I need to know your good name please to track the details?
__
agent: Ok, Please stay online, I will check the previous list and revert to you.
customer: Sure.
agent: Thanks for remaining so positive. We are sorry to specify that, there is no active reservation found on your name.
customer: No issues, thank you for your time.
agent: Thanks for choosing us, wish you a great day.
Output:
| [
"customer: Sure, Justin Nelson here."
] | task574-3e619f8e54994a799ca5880cc39a83df |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I want to travel from DCA to CLT. Can you book a flight ticket for me?
agent: Sure, can you please forward your journey dates?
customer: I want to fly in the flight on Dec 13 and Dec 15.
agent: Do you need any stopover in between journey?
customer: I am looking for a connecting flight.
agent: Do you have any other requirements?
customer: I want to return in afternoon time.
agent: May I know your name please?
customer: Virginia Moore.
agent: We found a Frontier airlines, flight number 1009, price is 100 in economy class, your return flight time is 12:00 hours. Shall I proceed?
customer: Proceed to booking.
agent: Your ticket has been reserved with connecting flight.
customer: Thank you for your help.
agent: Thank you for opting us.
Output:
| [
"agent: Hello, how may I assist you at this moment?"
] | task574-3c079ec7a70344cdba034713ebbc68b3 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Amy Brown.
agent: Hello Brown, how may I assist you?
__
agent: Sure, may I know your journey dates please?
customer: My travel dates are 02/08 to 02/10.
agent: Do you have any other requirements?
customer: See for the connections 1.
agent: Ok, I found a flight matching your requirements.
customer: Please book it for me.
agent: Shall I proceed? Your ticket has been booked. Thank you for reaching us.
customer: Cabn I getr the details of flight?
agent: Airline is JetBlue with single connection and number is 1011.
customer: Thank you for the help.
Output:
| [
"customer: I want to book a ticket from OAK to AUS, can you please help me."
] | task574-0e82f94389874b1a98cf77a8e17c4a83 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Michael Carter.
agent: Hello, how may I support you today?
customer: I need to book a ticket from BOS to DFW for visiting the Urban Air Trampoline Park with my office colleagues.
agent: Sure, could you please share your dates of travelling?
customer: My travelling dates are 03/05 and 03/07.
agent: Ok, please specify your airport codes to proceed? Sorry for inconvenience. Do you have any other restrictions to be met?
customer: Make sure that the price should be below 1000 and with 1 connection.
agent: OK, please wait for a while, let me search a flight for you.
customer: Sure.
agent: Thanks for waiting, we are happy to inform you that we have found a flight of Southwest airline, flight number-1014 connections-1 and ticket fare is 100. Would you like me to proceed?
customer: You can proceed with booking.
__
customer: Thank you for your service.
agent: Thanks for consulting us, have a great journey ahead.
Output:
| [
"agent: Sure, your dates has been reserved."
] | task574-a811b7dfb70d43e7a98cee7a335329c2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you today?
__
agent: Please share your origin point?
customer: Austin, TX - AUS is my origin.
agent: Please provide your planned travelling dates?
customer: 08/02 and 08/04 are my travelling dates.
agent: We found a flight 1000 in Jet blue airline the price is 100 with one halt.
customer: Please proceed for booking.
agent: Your ticket has been confirmed.
customer: Thanks for booking my ticket.
agent: Thank you for availing with us.
Output:
| [
"customer: I am Samuel Lopez. Can you please book a flight ticket to Detroit, MI - DTW?"
] | task574-5db600d7859e486db29d14444b0c5f0f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How may I assist you?
customer: Mary Rodriguez here. I am planning to attend a Hockey competition in JFK from CLT. Can you find a flight ticket for me?
agent: Sure, may I know your travelling dates please?
customer: Ok, my planned journey dates are from 04/25 to 04/27.
agent: Delta airlines is available in your route with the ticket fare of 200, shall I proceed with the booking?
customer: Please go ahead for booking.
agent: Your ticket is booked with the flight-1001.
__
agent: Thank you for reaching us.
Output:
| [
"customer: Thank you for assisting me."
] | task574-cbf00db6196e43fdbd535c67b2e204ce |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
customer: Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please help me for cancellation?
agent: Sure, please share your good name?
customer: Sure, I am Susan Robinson.
agent: Please wait for a while.
customer: Ok.
agent: Sorry, no reservation found on your given name.
__
agent: Thank you for choosing us.
Output:
| [
"customer: Ok, Thank you."
] | task574-d1a7ccf464ff4acaa5fdfe4f1214cb7c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I help you?
customer: Myself Benjamin Edwards. I want to book a ticket from DEN to DTW.
agent: Can I know your travel dates?
customer: My trip dates are from 07/05 to 07/07.
agent: Ok. Sorry Edwards, there are no flights available on your request.
__
agent: Welcome.
Output:
| [
"customer: Oik, thank you for your help."
] | task574-cd26a21f2b3346bd94f6c338512a5955 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I am Daniel Allen.
agent: Hello, how can I help you?
customer: I would like to attend a meeting in National Center for Civil and Human Rights at Atlanta, ATL. Can you please help me in booking?
agent: Sure, please share me your travelling dates?
customer: My travel dates are from 05/04 to 05/06.
agent: Kindly assign me your origin code?
customer: My source is at CA-SFO.
agent: Please wait a minute.
customer: Ok.
__
customer: You can proceed with booking.
agent: Your ticket has been booked.
customer: Thank you for your help.
agent: Thank you for reaching us.
Output:
| [
"agent: We found 1008 AA airline with single connection and price of 100. Shall I proceed with it?"
] | task574-3c5c73c3904b46b18eca682c1c59c0b0 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
__
agent: How may I aid you today?
customer: I want to attend transportation festival at Phoenix, PHX. Can you help me in booking with a connecting flight?
agent: Sure, I will help you. Can I have your trip dates?
customer: My travelling dates are from 08/21 to 08/23.
agent: Help me with the source code?
customer: My source code is Houston, HOU.
agent: Thank you for your details, we found a direct flight to your destination. Shall I proceed to book?
customer: Do not proceed. Thanks for the information.
agent: Thank you for reaching us.
Output:
| [
"customer: I am Karen Johnson."
] | task574-66e291b432204e54be01e3d2f077a775 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, is this ABC flight booking agency?
__
customer: Actually, I want to travel Denver on 07/17 to participate in a sport event which is going to be held, can you find an airlines to travel?
agent: Can I know your airport codes please?
customer: My airport codes are from SFO to DEN.
agent: May I know your travel dates?
customer: I would like to be return on 07/19.
agent: There is a flight available with price 100 and flight number is 1018, would you like to proceed with the booking?
customer: Perfect, let's go a head and book it.
agent: Your ticket is confirmed. And may I know your name please?
customer: Thank you, you've made this process very easy for me. My name is Stephanie Lee.
agent: Thank you Lee for contacting us.
customer: Welcome.
Output:
| [
"agent: Yes, how may I help you today?"
] | task574-bab49e9a6d4c487d84d369cbe3894432 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: I am Deborah Martin.
agent: How may I assist you now?
customer: Can you please reserve me a flight ticket from Oakland, CA - OAK to Detroit, MI - DTW?
agent: Sure, I am glad to help you with that. Can you please provide your preferable dates of travelling?
customer: My trip dates are 02/11 - 02/13.
__
customer: I need a single connection.
agent: Please wait a moment to check the flights on your route.
customer: Sure.
agent: Based on your travel details, I have found a flight with a single connection with a fare of 100 from Frontier airlines. If you are ok with this, please inform me to book the flight.
customer: Please proceed to book.
agent: Ok, your ticket has been confirmed in flight number 1029 in economy class.
customer: Thank you.
agent: Thank you for reaching to our services, hope you have a great day.
Output:
| [
"agent: Is there any additional preferences do you want?"
] | task574-5a8e1fe4e7824c3091de0225cf0ff708 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I be at your service today?
customer: I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
agent: May I know your name please to check the status of your reservation?
customer: Jessica Davis here.
__
customer: Sure.
agent: Sorry, there is no reservation matching with your name in our portal.
customer: That's ok, thank you for checking.
agent: Thank you for reaching us.
Output:
| [
"agent: Thank you. Please stay online for a while, I will check your reservation status and let you know."
] | task574-900c0c2942a14041b238d3f51e197cc3 |
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Dataset Card for Natural Instructions (https://github.com/allenai/natural-instructions) Task: task574_air_dialogue_sentence_generation
Additional Information
Citation Information
The following paper introduces the corpus in detail. If you use the corpus in published work, please cite it:
@misc{wang2022supernaturalinstructionsgeneralizationdeclarativeinstructions,
title={Super-NaturalInstructions: Generalization via Declarative Instructions on 1600+ NLP Tasks},
author={Yizhong Wang and Swaroop Mishra and Pegah Alipoormolabashi and Yeganeh Kordi and Amirreza Mirzaei and Anjana Arunkumar and Arjun Ashok and Arut Selvan Dhanasekaran and Atharva Naik and David Stap and Eshaan Pathak and Giannis Karamanolakis and Haizhi Gary Lai and Ishan Purohit and Ishani Mondal and Jacob Anderson and Kirby Kuznia and Krima Doshi and Maitreya Patel and Kuntal Kumar Pal and Mehrad Moradshahi and Mihir Parmar and Mirali Purohit and Neeraj Varshney and Phani Rohitha Kaza and Pulkit Verma and Ravsehaj Singh Puri and Rushang Karia and Shailaja Keyur Sampat and Savan Doshi and Siddhartha Mishra and Sujan Reddy and Sumanta Patro and Tanay Dixit and Xudong Shen and Chitta Baral and Yejin Choi and Noah A. Smith and Hannaneh Hajishirzi and Daniel Khashabi},
year={2022},
eprint={2204.07705},
archivePrefix={arXiv},
primaryClass={cs.CL},
url={https://arxiv.org/abs/2204.07705},
}
More details can also be found in the following paper:
@misc{brüelgabrielsson2024compressserveservingthousands,
title={Compress then Serve: Serving Thousands of LoRA Adapters with Little Overhead},
author={Rickard Brüel-Gabrielsson and Jiacheng Zhu and Onkar Bhardwaj and Leshem Choshen and Kristjan Greenewald and Mikhail Yurochkin and Justin Solomon},
year={2024},
eprint={2407.00066},
archivePrefix={arXiv},
primaryClass={cs.DC},
url={https://arxiv.org/abs/2407.00066},
}
Contact Information
For any comments or questions, please email Rickard Brüel Gabrielsson
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