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great great way to start where is everybody mr
stevens told me i was going to meet my new colleagues
and they were going to explain everything i wonder if i've come to the
wrong department ah you must be the new arrival pleasure
to meet you i'm rachel the pleasure's all mine my name's victoria lee
mr stevens asked me to show you the office and explain everything
so over there is the facts in the photocopier
this is your desk and computer um what else
oh yes you'll find a coffee machine down the hall but please
remember a few breaks and please keep them short
this gentleman is gary reynolds head of marketing
how do you do i'm victoria mr stevens tells me that we're going to be working
closely together i must say it's quite a pleasure to spend so much time with such
a lovely young lady happily married woman married with a son
as a matter of fact well done victoria let him know who's
who gary's the kind of guy who can't control
himself with attractive women thank you for the
compliment rachel let's get down to work
here's an analysis of last year's investments
as you can see we've consistently improved our bottom line in all sectors
even if as far as i'm concerned we need to move more aggressively into the
market what exactly do you mean well improve
our e-commerce play for example um let's imagine for a moment that
pilgrim were to develop an advanced online catalog that would allow users to
purchase directly online don't you think that this way we could dramatically cut
our distribution costs certainly but what does mr stevens think
well he's a bit old school in his way of thinking
according to his world view we should focus on sales through more traditional
channels i on the other hand would be thrilled if
you saw things more along my lines why don't we develop a realistic
marketing strategy that includes possible e-commerce earnings
uh perhaps we could convince them together
i'm afraid i can't at the moment gary i've got to focus on the bookkeeping to
begin with listen uh why don't we have a little
dinner together tonight and then continue working at my house
i'm married remember gary
statistics accounts reports not much has changed from spectre
and i was hoping for a more creative position
oh hello you must be the new hire i'm anne baxter
i'm victoria lee i recognize your name have we met before
i don't think so or perhaps we met at the red lion pub
i often go there with my friends no it doesn't sound familiar
actually i have a son so i don't get out much but still i've heard your name
before just a moment now i remember we met on
the telephone when i was still working at spectre
we both had that problem with our courier fast
oh yes oh yes i remember now you were having problems with a shipment
to to china gosh what a coincidence
well who would have ever thought we would end up working together so
how are things going well it's still too early to say today's my first day at
work well i presume you've already met gary yes
earlier we're working on a project together and i
bet he's already invited you out to dinner yes as a matter of fact
and he's probably told you that he loves working with
charming young girls such as yourself yes and how do you know
he always uses the same line he did the same with me
how original well i'm pleased that you've joined us here and well
i hope we'll become great friends yes well i'm
sure we will you're very nice and who knows maybe that telephone call was
destiny
who's in charge of delivery to the blue moon bookshop
uh annandai why they've just telephoned complaining that they haven't received
anything yet well that's impossible i sent the delivery five days ago that's
just it i don't understand what could have
happened the merchandise should have arrived by now
and call the shipping agents to find out what's up
hello am i speaking to fast shipping this is anne baxter from pilgrim
publishing i'd like to follow up on the merchandise we sent five days
ago sorry that's impossible
there must be some mistake you can't have delivered it
our client has just telephone saying that they haven't received anything yet
okay okay i'll take a look at the paperwork and get back to you
bye-bye fast claims that the goods were signed for by the
consignee rachel go get the bill of lading
we need to look into what caused this mistake
gary are you sure you provided the exact address
certainly i still remember it it's 35 lafayette avenue orange
that's it all right what about the duty do you remember paying it duty excuse me
mr stevens but we're eu members and not required to pay duty merchandise is free
to move between the member states and duty is no longer required nor is
documentation eu what does europe have to do with it
excuse me but orange is in france isn't it good god gary
blue moon is in orange but not in france orange is a city in
massachusetts usa call the bookshop
immediately what an idiot that's why i paid less
on freight charges and was budgeted hello pilgrim publishing this is anne
baxter how may i help you hello this is victoria lee i'm calling
in regards to the shipment i was wondering if you had any news yet
yes actually i was just about to call you
unfortunately there's been a misunderstanding
uh but don't worry we are taking care of things on our end
and you should receive the goods very soon could you tell me exactly what's
happened my boss is extremely upset the shipping
documents were in order according to the bill of lading the
supply should have already arrived can you explain why the merchandise is
blocked in the custom warehouse customs oh
no you see i'm afraid there's been a slight problem
in addressing the goods and they've been sent to a destination in france instead
of massachusetts france massachusetts what are you
talking about the merchandise was destined for china