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great great way to start where is everybody mr
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stevens told me i was going to meet my new colleagues
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and they were going to explain everything i wonder if i've come to the
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wrong department ah you must be the new arrival pleasure
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to meet you i'm rachel the pleasure's all mine my name's victoria lee
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mr stevens asked me to show you the office and explain everything
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so over there is the facts in the photocopier
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this is your desk and computer um what else
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oh yes you'll find a coffee machine down the hall but please
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remember a few breaks and please keep them short
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this gentleman is gary reynolds head of marketing
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how do you do i'm victoria mr stevens tells me that we're going to be working
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closely together i must say it's quite a pleasure to spend so much time with such
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a lovely young lady happily married woman married with a son
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as a matter of fact well done victoria let him know who's
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who gary's the kind of guy who can't control
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himself with attractive women thank you for the
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compliment rachel let's get down to work
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here's an analysis of last year's investments
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as you can see we've consistently improved our bottom line in all sectors
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even if as far as i'm concerned we need to move more aggressively into the
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market what exactly do you mean well improve
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our e-commerce play for example um let's imagine for a moment that
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pilgrim were to develop an advanced online catalog that would allow users to
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purchase directly online don't you think that this way we could dramatically cut
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our distribution costs certainly but what does mr stevens think
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well he's a bit old school in his way of thinking
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according to his world view we should focus on sales through more traditional
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channels i on the other hand would be thrilled if
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you saw things more along my lines why don't we develop a realistic
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marketing strategy that includes possible e-commerce earnings
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uh perhaps we could convince them together
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i'm afraid i can't at the moment gary i've got to focus on the bookkeeping to
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begin with listen uh why don't we have a little
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dinner together tonight and then continue working at my house
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i'm married remember gary
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statistics accounts reports not much has changed from spectre
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and i was hoping for a more creative position
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oh hello you must be the new hire i'm anne baxter
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i'm victoria lee i recognize your name have we met before
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i don't think so or perhaps we met at the red lion pub
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i often go there with my friends no it doesn't sound familiar
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actually i have a son so i don't get out much but still i've heard your name
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before just a moment now i remember we met on
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the telephone when i was still working at spectre
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we both had that problem with our courier fast
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oh yes oh yes i remember now you were having problems with a shipment
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to to china gosh what a coincidence
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well who would have ever thought we would end up working together so
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how are things going well it's still too early to say today's my first day at
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work well i presume you've already met gary yes
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earlier we're working on a project together and i
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bet he's already invited you out to dinner yes as a matter of fact
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and he's probably told you that he loves working with
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charming young girls such as yourself yes and how do you know
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he always uses the same line he did the same with me
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how original well i'm pleased that you've joined us here and well
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i hope we'll become great friends yes well i'm
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sure we will you're very nice and who knows maybe that telephone call was
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destiny
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who's in charge of delivery to the blue moon bookshop
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uh annandai why they've just telephoned complaining that they haven't received
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anything yet well that's impossible i sent the delivery five days ago that's
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just it i don't understand what could have
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happened the merchandise should have arrived by now
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and call the shipping agents to find out what's up
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hello am i speaking to fast shipping this is anne baxter from pilgrim
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publishing i'd like to follow up on the merchandise we sent five days
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ago sorry that's impossible
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there must be some mistake you can't have delivered it
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our client has just telephone saying that they haven't received anything yet
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okay okay i'll take a look at the paperwork and get back to you
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bye-bye fast claims that the goods were signed for by the
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consignee rachel go get the bill of lading
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we need to look into what caused this mistake
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gary are you sure you provided the exact address
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certainly i still remember it it's 35 lafayette avenue orange
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that's it all right what about the duty do you remember paying it duty excuse me
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mr stevens but we're eu members and not required to pay duty merchandise is free
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to move between the member states and duty is no longer required nor is
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documentation eu what does europe have to do with it
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excuse me but orange is in france isn't it good god gary
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blue moon is in orange but not in france orange is a city in
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massachusetts usa call the bookshop
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immediately what an idiot that's why i paid less
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on freight charges and was budgeted hello pilgrim publishing this is anne
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baxter how may i help you hello this is victoria lee i'm calling
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in regards to the shipment i was wondering if you had any news yet
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yes actually i was just about to call you
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unfortunately there's been a misunderstanding
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uh but don't worry we are taking care of things on our end
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and you should receive the goods very soon could you tell me exactly what's
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happened my boss is extremely upset the shipping
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documents were in order according to the bill of lading the
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supply should have already arrived can you explain why the merchandise is
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blocked in the custom warehouse customs oh
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no you see i'm afraid there's been a slight problem
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in addressing the goods and they've been sent to a destination in france instead
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of massachusetts france massachusetts what are you
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talking about the merchandise was destined for china
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