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568,141,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | US Airways | null | DanielaRisa | null | 0 | @USAirways is there gonna be a better day to call? I've called on 3 separate occasions the past couple of weeks and never get to a person. | null | 2/18/2015 12:14 | Chicago, IL | Eastern Time (US & Canada) |
568,808,000,000,000,000 | 0 | 0.6893 | Can't Tell | 0.3495 | United | null | ZachHonig | null | 0 | @united @upgrd I guess the Kit Kat looks tasty... not going near that "sandwich." | [0.0, 0.0] | 2/20/2015 8:24 | New York, New York | Eastern Time (US & Canada) |
569,880,000,000,000,000 | 1 | 1 | null | null | American | null | ralphmarple | null | 0 | @AmericanAir good morning, please let me know if I will be able to get those luggage tags. Tx! | null | 2/23/2015 7:20 | Chicago, IL | null |
570,022,000,000,000,000 | 0 | 1 | Customer Service Issue | 0.6688 | American | null | fsugoldy | null | 0 | @AmericanAir why would it take that long? My credit card company says the card hasn't been charged yet. Should it take 5 days for this? | null | 2/23/2015 16:46 | Ft. Lauderdale | Central Time (US & Canada) |
569,182,000,000,000,000 | 0 | 0.6473 | Lost Luggage | 0.3341 | Virgin America | null | RedSoxGirl1976 | null | 0 | @VirginAmerica We're on flight 910 Vegas to Boston today, checked in online but our bag count didn't register. Can I fix that somehow? | null | 2/21/2015 9:10 | Somewhere outside of Fenway | Eastern Time (US & Canada) |
569,715,000,000,000,000 | 0 | 0.6535 | Lost Luggage | 0.6535 | Southwest | null | johnmsanchez | null | 0 | @SouthwestAir nbd I was able to figure out a workaround. Just wanted to help. Got my bags less than 24 hours Late Flightr. Muchas grassy ass. | null | 2/22/2015 20:25 | Seattle, WA | Central Time (US & Canada) |
569,885,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | Virgin America | null | BeLeather | null | 0 | @VirginAmerica called your service line and was hung up on. This is awesome. #sarcasm | [0.0, 0.0] | 2/23/2015 7:40 | null | Pacific Time (US & Canada) |
569,660,000,000,000,000 | 0 | 0.6491 | Customer Service Issue | 0.6491 | Delta | null | aaronkinnari | null | 0 | @JetBlue okay. Names of SJ crew are Alamo, Tatiana. Keep telling me to hold, then leave desk. Ali told me he couldn't help bc going on break | null | 2/22/2015 16:46 | Gotham | Quito |
568,413,000,000,000,000 | 2 | 1 | null | null | Southwest | null | flappybirdisfun | null | 0 | @SouthwestAir the new logo is going to look amazing on the airplanes | [32.96225554, -96.80070994] | 2/19/2015 6:14 | dallas,texas | null |
569,975,000,000,000,000 | 0 | 0.6595 | Flight Booking Problems | 0.6595 | American | null | yesimsure_1 | null | 0 | @AmericanAir Hi. Get error msg when trying to check in on line. States: wrong pass#. Tickets rcvd from AA due to training in DFW. U know Y? | null | 2/23/2015 13:40 | null | West Central Africa |
569,866,000,000,000,000 | 1 | 1 | null | null | American | null | elisakathleen | null | 0 | @AmericanAir I just sent a DM | null | 2/23/2015 6:28 | Boston, MA | null |
569,968,000,000,000,000 | 2 | 1 | null | null | American | null | paylukkar | null | 0 | @AmericanAir thank you for the assistance | null | 2/23/2015 13:11 | null | Beijing |
570,205,000,000,000,000 | 1 | 0.6298 | null | 0 | American | null | VanekSue | null | 0 | @AmericanAir They said it works 80-90% of the time, DFW security entrance C26. Before/after pre-check, whereas I paid for the service. | null | 2/24/2015 4:53 | null | null |
568,806,000,000,000,000 | 2 | 1 | null | null | US Airways | null | fmrtpr1894 | null | 0 | @USAirways Reservation agent on the phone did a great job. | null | 2/20/2015 8:15 | Boston,MA | null |
569,975,000,000,000,000 | 0 | 0.6714 | Customer Service Issue | 0.6714 | American | null | MusseZam | null | 0 | @AmericanAir I really can't there though to an agent, and I am worried about my reservation. Can you help me out! | null | 2/23/2015 13:41 | null | null |
568,779,000,000,000,000 | 0 | 1 | Lost Luggage | 1 | Southwest | null | LENSconcept | null | 0 | @SouthwestAir sure did. Also read on there that Southwest doesn't believe it is liable for the incident. How is it my fault that SW lost it? | null | 2/20/2015 6:27 | null | Eastern Time (US & Canada) |
569,981,000,000,000,000 | 0 | 0.6632 | Customer Service Issue | 0.3474 | US Airways | null | jasemccarty | null | 0 | @USAirways awesome... Doors close in 2 minutes, flight leaves in 17 minutes... And the plane just got here. WTH? | null | 2/23/2015 14:03 | BTR/DCA/IAD/MSY - etc | Central Time (US & Canada) |
568,837,000,000,000,000 | 2 | 1 | null | null | Delta | null | datminecraftboz | null | 0 | @JetBlue thank you for being jetblue and not jetgreen or jetred. blue is my favorite color! and jet blue makes it better :) | null | 2/20/2015 10:17 | null | null |
568,063,000,000,000,000 | 1 | 0.6842 | null | null | United | null | WeatherWes | null | 0 | @united flying out of STL Saturday where they are expecting ice & snow. When should we start looking for travel waivers? Thanks! | null | 2/18/2015 7:00 | Raleigh, North Carolina | Eastern Time (US & Canada) |
569,545,000,000,000,000 | 0 | 1 | Late Flight | 1 | Delta | null | jackburke | null | 0 | @JetBlue nope. This 8:45am flight is now not leaving until almost 5pm. 5! I can't believe I paid money for this. | null | 2/22/2015 9:12 | austin | Eastern Time (US & Canada) |
569,930,000,000,000,000 | 2 | 1 | null | null | US Airways | null | Blasterjaxx | null | 9 | @USAirways Wow unbelievable how you treat your customers at Puerto Rico airport! 👍 | null | 2/23/2015 10:42 | TotalWorldJaxxination | null |
569,210,000,000,000,000 | 1 | 0.6196 | null | 0 | Southwest | null | Dnovs | null | 0 | @SouthwestAir flying back to Denver tomorrow. Should I rebook? | null | 2/21/2015 11:01 | Denver | Eastern Time (US & Canada) |
568,930,000,000,000,000 | 2 | 1 | null | null | Southwest | null | TroyDWhite | null | 0 | @SouthwestAir Great trip on 2672 yesterday - outstanding flight attendants | null | 2/20/2015 16:26 | Washington, D.C. | Eastern Time (US & Canada) |
568,192,000,000,000,000 | 2 | 1 | null | null | Southwest | null | kjzukow | null | 0 | @SouthwestAir just had a great flight #4223 with Damion! He was the best #damionflight4223 | null | 2/18/2015 15:35 | null | Eastern Time (US & Canada) |
568,598,000,000,000,000 | 1 | 1 | null | null | Southwest | null | bhammock | null | 0 | @SouthwestAir Just realized my Luv Voucher expired today. :( Any chance of getting some luv with an extension? Please? #VeryLoyalCustomer | null | 2/19/2015 18:28 | Queenstown, MD | Eastern Time (US & Canada) |
568,607,000,000,000,000 | 0 | 1 | Can't Tell | 0.3663 | US Airways | null | Allisonjones704 | null | 0 | @USAirways due to your expensive change fees either. Out of all the airlines, we chose yours, all do you could screw us. STRANDED!! No help! | null | 2/19/2015 19:05 | null | null |
568,387,000,000,000,000 | 1 | 1 | null | null | Delta | null | juntocaustic | null | 0 | @JetBlue hi. Just DM'd info | null | 2/19/2015 4:31 | null | Atlantic Time (Canada) |
569,553,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | US Airways | null | OthalieGraham | null | 0 | @USAirways NOW they're not even accepting calls AT ALL! Come on. | [40.04903686, -75.1035816] | 2/22/2015 9:42 | null | null |
570,125,000,000,000,000 | 1 | 0.615 | null | 0 | Virgin America | null | TenantsUpstairs | null | 0 | @VirginAmerica LAX to EWR - Middle seat on a red eye. Such a noob maneuver. #sendambien #andchexmix | [33.94540417, -118.4062472] | 2/23/2015 23:34 | Brooklyn | Atlantic Time (Canada) |
568,894,000,000,000,000 | 0 | 1 | Customer Service Issue | 0.3467 | United | null | jayfalck | null | 0 | @united I know where to check. My complaint is my ticket said dinner when I booked now it's changed to refreshments. Where's my refund? | null | 2/20/2015 14:04 | Austin, TX | Central Time (US & Canada) |
568,634,000,000,000,000 | 2 | 1 | null | null | US Airways | null | jdbwaffles | null | 0 | @USAirways Exicted to be flying with y'all soon !! | null | 2/19/2015 20:52 | null | null |
568,091,000,000,000,000 | 2 | 0.7139 | null | null | Delta | null | cristinaroe | null | 0 | @JetBlue #flyfi thank you! Seattle and #UDUB here we come! @cameron__roe http://t.co/kbHYM5GkAP | null | 2/18/2015 8:53 | Newport Beach | Pacific Time (US & Canada) |
568,831,000,000,000,000 | 0 | 1 | Late Flight | 0.3594 | United | null | theoli_co | null | 0 | @united that's the reply? Lol hoping that at least the new plane was maintained before the flight. 😒 | null | 2/20/2015 9:53 | Newark, NJ | Central Time (US & Canada) |
570,111,000,000,000,000 | 0 | 0.6758 | Flight Booking Problems | 0.6758 | American | null | meg4miles | null | 0 | @AmericanAir hey! I have a name issue on my reservation can you help? | null | 2/23/2015 22:39 | N to da Y to da C | null |
569,242,000,000,000,000 | 2 | 0.6344 | null | null | Delta | null | PGAShowAndrew | null | 0 | Cool thx! Only a couple more #PGAShow flights til I'm #Mosaic...can't wait. Will be easier to change flights when weathers bad
@JetBlue | [41.05811177, -73.53637216] | 2/21/2015 13:07 | Stamford, CT | Eastern Time (US & Canada) |
570,279,000,000,000,000 | 2 | 1 | null | null | US Airways | null | mlmoore2 | null | 0 | @USAirways great job today from your team with a challenging weather delay on flight 1925 out of Charlotte. #travel #friendlyteam | null | 2/24/2015 9:48 | Gulfport, MS | Central Time (US & Canada) |
569,868,000,000,000,000 | 1 | 1 | null | null | United | null | The5y5Adm1n | null | 0 | @united I DM'd child's birthdate and full name. | null | 2/23/2015 6:35 | null | null |
567,849,000,000,000,000 | 2 | 1 | null | null | United | null | mortgagejake | null | 0 | @united awesome. Thx. And thx for replying so damn fast, sure as hell beats 80s cheeze hold music!! | null | 2/17/2015 16:51 | toronto | Atlantic Time (Canada) |
570,017,000,000,000,000 | 0 | 1 | Flight Booking Problems | 0.6347 | American | null | msofka | null | 0 | @AmericanAir any ways to get through the 50 minute wait to book a flight? | [41.45847861, -81.86764536] | 2/23/2015 16:26 | Cleveland, OH | Central Time (US & Canada) |
570,266,000,000,000,000 | 0 | 1 | Can't Tell | 0.3378 | Southwest | null | Heavenlychc9 | null | 0 | @SouthwestAir from groupA to group C. We have never got to sit next to each other on any south west flight not even on our honey moon | null | 2/24/2015 8:54 | null | null |
569,882,000,000,000,000 | 1 | 0.6593 | null | 0 | Virgin America | null | drcaseydrake | null | 0 | @VirginAmerica I was scheduled for SFO 2 DAL flight 714 today. Changed to 24th due weather. Looks like flight still on? | [37.79374402, -122.39327564] | 2/23/2015 7:28 | Dallas, TX | null |
570,306,000,000,000,000 | 0 | 1 | Customer Service Issue | 0.6728 | American | null | HollyKinnamon | null | 0 | @AmericanAir 1hr 46 min. Cost of flight change $788. Was $188 2hrs ago b/f drop call. Cancelled Flighted flight. Asked 4 refund. | null | 2/24/2015 11:36 | Washington, DC | Quito |
568,483,000,000,000,000 | 1 | 0.688 | null | null | US Airways | null | diansnyder | null | 0 | @USAirways no problem...just funny have a nice day | null | 2/19/2015 10:52 | null | Central Time (US & Canada) |
569,560,000,000,000,000 | 0 | 1 | Late Flight | 0.3386 | Delta | null | Worldtravelure | null | 0 | @JetBlue According to your ground staff, it hasn't even been taken off the plane yet! | [40.64646912, -73.79133606] | 2/22/2015 10:10 | New York, New York | Eastern Time (US & Canada) |
568,644,000,000,000,000 | 1 | 0.6401 | null | null | US Airways | null | jrfigo | null | 0 | @USAirways I am following you now | null | 2/19/2015 21:32 | null | null |
570,095,000,000,000,000 | 2 | 0.6809 | null | 0 | Delta | null | marcmansfield | null | 0 | @JetBlue after my second call to customer service and the fifth person I talked to, an amazing rep fixed it in about 5 mins! :) #persistence | null | 2/23/2015 21:37 | null | null |
568,645,000,000,000,000 | 0 | 0.6524 | Can't Tell | 0.6524 | Southwest | null | Yaardiegurl | null | 0 | @SouthwestAir so for an extra luggage, it cost $75???? | null | 2/19/2015 21:34 | Merica | Alaska |
567,867,000,000,000,000 | 2 | 1 | null | null | US Airways | null | Corybranan | null | 0 | @USAirways Will do. I appreciate the response. | null | 2/17/2015 18:05 | Nashville, Tennessee | Central Time (US & Canada) |
570,272,000,000,000,000 | 0 | 1 | Late Flight | 1 | Southwest | null | Heavenlychc9 | null | 0 | @SouthwestAir @SMiles1307 over two hours now. Ugh we should all get vouchers this is inexcusable ESP after a pre flight check that was ok. | null | 2/24/2015 9:21 | null | null |
570,203,000,000,000,000 | 1 | 0.3384 | null | 0 | American | null | superyan | null | 0 | @americanair One question.. my wife didn't get the bonus. Should I call about it today? | null | 2/24/2015 4:45 | null | null |
569,730,000,000,000,000 | 0 | 0.6641 | Customer Service Issue | 0.6641 | American | null | _rtuck | null | 0 | @AmericanAir I was told it would be emailed to me, but I haven't received anything yet. How can I follow-up? | null | 2/22/2015 21:25 | null | Pacific Time (US & Canada) |
569,651,000,000,000,000 | 0 | 1 | Cancelled Flight | 0.6211 | US Airways | null | WritelySoul | null | 0 | @USAirways sucks. Delayed my mom's flight 2X, Cancelled Flightled it, delayed her flight again today,all for mech. issues.She had 2 sleep in airport! | null | 2/22/2015 16:10 | Boston, MA | null |
570,294,000,000,000,000 | 0 | 1 | Customer Service Issue | 0.6465 | Southwest | null | Sarahtherower | null | 0 | @SouthwestAir can you have someone call me back? I have been on hold two times today for over 20 min and still haven't gotten through | null | 2/24/2015 10:46 | Orange County | Arizona |
568,566,000,000,000,000 | 1 | 0.6667 | null | 0 | Southwest | null | mikeroblescomic | null | 0 | @SouthwestAir DM Sent. | null | 2/19/2015 16:22 | New York City/San Antonio | Central Time (US & Canada) |
568,945,000,000,000,000 | 1 | 1 | null | null | Delta | null | kbosspotter | null | 0 | @JetBlue do you think snow in boston on 2/24 will effect my flight? | null | 2/20/2015 17:26 | Logan International Airport | Atlantic Time (Canada) |
569,924,000,000,000,000 | 0 | 1 | Can't Tell | 1 | Delta | null | constrobuz | null | 1 | @JetBlue well, now I'll make sure to never fly JetBlue | null | 2/23/2015 10:19 | null | Eastern Time (US & Canada) |
569,884,000,000,000,000 | 0 | 1 | longlines | 0.6646 | American | null | nataliadarling | null | 0 | @AmericanAir I've been in line for over half hour trying to see a representative, now I might even miss the next flight too, unacceptable | null | 2/23/2015 7:40 | ⋆city of lost angels⋆ | Central Time (US & Canada) |
569,686,000,000,000,000 | 0 | 1 | Cancelled Flight | 1 | American | null | TranceInJail | null | 0 | @AmericanAir hi my flight to DFW 2463 was Cancelled Flightled tonight. Called in and left my number for call back it's been 3hrs please help. | null | 2/22/2015 18:33 | NYC/TX | Central Time (US & Canada) |
569,715,000,000,000,000 | 1 | 0.6727 | null | null | American | null | KellyOlexa | null | 0 | @AmericanAir no worries you're swamped I know just dmd back THANK U | null | 2/22/2015 20:25 | Chicago, IL | Central Time (US & Canada) |
569,168,000,000,000,000 | 0 | 1 | Flight Booking Problems | 0.6508 | Southwest | null | arteriesrus | null | 0 | @SouthwestAir VERY frustrated. Saw seats avail. online for pref alt. flight, unable to book online, lost those seats during >2 hr phone hold | null | 2/21/2015 8:15 | Salt Lake City | Mountain Time (US & Canada) |
570,180,000,000,000,000 | 1 | 1 | null | null | American | null | CamaroGuySteve | null | 0 | @AmericanAir Embassy Suites
13341 Woodland Park Drive
Herndon, Virginia, 20171
US
+1-703-464-0200 | null | 2/24/2015 3:14 | null | null |
569,983,000,000,000,000 | 0 | 1 | Customer Service Issue | 0.3507 | United | null | ryanaround | null | 0 | @united Premier Gold desk changes flight. Waives fees. Gives me wrong flight. Now Jana Acosta in Salt Lake refuses the same service. Angry. | null | 2/23/2015 14:12 | San Francisco | Pacific Time (US & Canada) |
569,774,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | American | null | bethany_ft | null | 0 | @AmericanAir is the 24/7 phone line open? On hold for over 2 hours now. Your check-in agents cannot help at the airport itself. Please help. | null | 2/23/2015 0:22 | null | Eastern Time (US & Canada) |
567,728,000,000,000,000 | 0 | 1 | Late Flight | 1 | United | null | alvintylaw | null | 0 | @united did not let me get on the IAH-HNL direct. Now weather delay for my SFO leg. Stop being reactive and be proactive! | null | 2/17/2015 8:49 | Island of Oahu, Hawaii | null |
569,147,000,000,000,000 | 1 | 1 | null | null | Delta | null | domitilarodrig1 | null | 0 | @JetBlue I would like to receive offers. | null | 2/21/2015 6:49 | null | null |
568,205,000,000,000,000 | 0 | 1 | Lost Luggage | 1 | United | null | vina_love | null | 0 | @united hello. I'm overseas & my bag is lost. I can't call customer service but can you help me? | null | 2/18/2015 16:25 | ny | Quito |
567,727,000,000,000,000 | 0 | 1 | Late Flight | 1 | US Airways | null | DAngel082 | null | 0 | @USAirways well its 11:45am and just got an email that my 11am flight is delayed-thats not right | null | 2/17/2015 8:45 | New York | null |
569,961,000,000,000,000 | 0 | 1 | Flight Booking Problems | 0.3535 | American | null | softwaredoug | null | 0 | @AmericanAir the original receipt lists my flight cost as $89ish, and doesn't reflect the use of a voucher | null | 2/23/2015 12:44 | Charlottesville, VA | Hawaii |
568,703,000,000,000,000 | 2 | 1 | null | null | United | null | dan_roam | null | 0 | Thank you United! “@united: @dan_roam That's a beautiful place to stay a day longer. Have you been re-booked? If not, let me know. ^MN” | null | 2/20/2015 1:25 | null | null |
569,971,000,000,000,000 | 0 | 1 | Late Flight | 1 | US Airways | null | suetrio | null | 0 | @USAirways thank you for putting me on a flight that will be leaving Late Flightr than the original flight I was booked on. | null | 2/23/2015 13:24 | null | null |
569,484,000,000,000,000 | 0 | 0.6843 | Cancelled Flight | 0.6843 | Southwest | null | marysilvadoctor | null | 0 | @SouthwestAir do you ever reinstate Cancelled Flighted flights? | [41.65451582, -70.61064187] | 2/22/2015 5:07 | Nashville, TN | Central Time (US & Canada) |
568,796,000,000,000,000 | 0 | 1 | Can't Tell | 0.6509 | US Airways | null | mjmena001 | null | 0 | @USAirways now I am on flight to FLL, and told to take a train back to PBI to get my car. There are no trains to PBI! | null | 2/20/2015 7:36 | West Palm | null |
569,474,000,000,000,000 | 0 | 1 | Cancelled Flight | 1 | Delta | null | JohnFMacky | null | 0 | @JetBlue that's where we all get on the same page. Cancelled Flighted it 45 mins ago. @delta @SouthwestAir help flights from @tfgreenairport to MCO? | null | 2/22/2015 4:29 | null | Eastern Time (US & Canada) |
570,294,000,000,000,000 | 1 | 0.6769 | null | 0 | Virgin America | null | idk_but_youtube | null | 0 | @VirginAmerica did you know that suicide is the second leading cause of death among teens 10-24 | null | 2/24/2015 10:48 | 1/1 loner squad | Eastern Time (US & Canada) |
568,972,000,000,000,000 | 2 | 0.6749 | null | null | United | null | DManonog | null | 0 | @united thank you. | null | 2/20/2015 19:15 | null | null |
569,903,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | American | null | Alfgeiger | null | 0 | @AmericanAir the customer service today is unsat, Flight cnx, not notified, called for 6 hours and the phone line does not even let me hold | null | 2/23/2015 8:54 | null | null |
569,724,000,000,000,000 | 0 | 1 | Can't Tell | 1 | United | null | rebeccafrack | null | 1 | @united it will be on a different airline. | null | 2/22/2015 21:02 | Monkton, Maryland | Eastern Time (US & Canada) |
567,735,000,000,000,000 | 0 | 1 | Cancelled Flight | 0.6995 | US Airways | null | erickofiejones | null | 0 | @USAirways Just contaced EYEWITNESS NEWS about the ripoff the Cancelled Flighted now they want me to pay | null | 2/17/2015 9:20 | null | Eastern Time (US & Canada) |
568,563,000,000,000,000 | 0 | 1 | longlines | 1 | United | null | whyyylie | null | 0 | @united line is just getting longer and moving slower. Lady working the counter is doing great, she just needs help. #customerservicefail | null | 2/19/2015 16:11 | null | null |
568,070,000,000,000,000 | 1 | 1 | null | null | US Airways | null | Shrubbette | null | 0 | @USAirways through, can you confirm that I haven't been charged? | null | 2/18/2015 7:32 | Melbourne, Australia | Adelaide |
567,833,000,000,000,000 | 0 | 0.6627 | Can't Tell | 0.3373 | US Airways | null | Ltos5363 | null | 0 | @USAirways ticket couldnt be used bc unable to get to departing dest (RSW) bc of blizzard in BOS. Told only way to use credit is $200 fine | null | 2/17/2015 15:47 | South Shore, MA | Eastern Time (US & Canada) |
569,114,000,000,000,000 | 0 | 1 | Lost Luggage | 0.7081 | US Airways | null | LindsaySweeting | null | 0 | @USAirways Cool. Now @SweetingR has been told you can't re-route his bags after he was told to leave them last night. He needs them to race. | null | 2/21/2015 4:38 | Asheville, NC | Central Time (US & Canada) |
569,943,000,000,000,000 | 0 | 1 | Flight Attendant Complaints | 0.6723 | US Airways | null | Blasterjaxx | null | 1 | @USAirways One of your workers was very rude with us. We can tell you in DM cuz it won't be any good publicity... | null | 2/23/2015 11:34 | TotalWorldJaxxination | null |
569,881,000,000,000,000 | 0 | 1 | Flight Booking Problems | 0.6495 | United | null | christinphillip | null | 0 | @united I am trying to make/change reservations and getting extremely frustrated!!! Giving up and trying another airline!!! | null | 2/23/2015 7:28 | Princeton, NJ | Central Time (US & Canada) |
568,082,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | US Airways | null | djxsv | null | 0 | @USAirways Why not have an option for a call back? I'm just sitting here burning through my minutes waiting for an error to be fixed. | null | 2/18/2015 8:16 | Charlottesville, VA. | Eastern Time (US & Canada) |
569,832,000,000,000,000 | 0 | 1 | Cancelled Flight | 0.6422 | American | null | ThatsKathalina | null | 0 | @AmericanAir , I was told my flights 2516 & 2244 was Cancelled Flightled. But I don't seem to have any date/time changes. I've been waiting for a call | [27.69540747, -97.34836874] | 2/23/2015 4:13 | null | Eastern Time (US & Canada) |
568,440,000,000,000,000 | 0 | 1 | Customer Service Issue | 0.3754 | Southwest | null | gotschiavi | null | 0 | @SouthwestAir . I don't like the new schedule. No more nonstops from PHL to FLL or PBI? We are not free to move between those cities. Sad. | null | 2/19/2015 7:59 | florida | Quito |
569,700,000,000,000,000 | 0 | 1 | Late Flight | 1 | US Airways | null | fischer_pricee | null | 0 | @USAirways you're really fudgin up with all these delays 😡 #justwantmybed | null | 2/22/2015 19:25 | ODU swim and dive '17 | Quito |
568,643,000,000,000,000 | 2 | 0.6809 | null | null | Virgin America | null | TMAnderson10 | null | 0 | @VirginAmerica How about some free drinks on the flight back for the free promo? | null | 2/19/2015 21:27 | Dallas, TX | null |
569,807,000,000,000,000 | 2 | 1 | null | null | United | null | Bridget__Walsh | null | 0 | @united hi JP, with the help of an awesome TSA representative, I was able to get it all taken care of. Thank you! | null | 2/23/2015 2:32 | Cleveland, Ohio | Atlantic Time (Canada) |
570,246,000,000,000,000 | 0 | 1 | Late Flight | 0.6743 | Southwest | null | JLPoeschl | null | 0 | @SouthwestAir Switching planes due to mechanical problems. How does reboarding work? Was A49, now at end of long line. Stuck in middle? | null | 2/24/2015 7:34 | null | null |
569,699,000,000,000,000 | 0 | 1 | Can't Tell | 0.3461 | US Airways | null | CourtneyyKay | null | 0 | @USAirways Thanks for ruining my last night of vacation because I have to worry about my flight because y'all don't have record of it | null | 2/22/2015 19:22 | Michigan ➡️ Florida | Eastern Time (US & Canada) |
570,020,000,000,000,000 | 0 | 0.6914 | Customer Service Issue | 0.3704 | United | null | bartha75 | null | 0 | @united i have a weekend of dealing with your company that would say otherwise. | [0.0, 0.0] | 2/23/2015 16:39 | san diego | null |
569,623,000,000,000,000 | 0 | 1 | Lost Luggage | 1 | US Airways | null | Brendanhwalters | null | 0 | @USAirways please help! No bags, no way to get through to customer service since 8AM this morning! Help!! | null | 2/22/2015 14:21 | NYC | null |
568,467,000,000,000,000 | 0 | 1 | Late Flight | 0.6949 | United | null | theo | null | 0 | @united of the airplane otherwise they would call the Police, because the flight had to take off before 12h30am | null | 2/19/2015 9:46 | São Paulo / Brasil | Brasilia |
567,744,000,000,000,000 | 0 | 1 | Customer Service Issue | 0.6737 | Virgin America | null | texasjuls | null | 0 | @VirginAmerica my group got their Cancelled Flightlation fees waived but I can't because my ticket is booked for 2/18? Your reps were no help either 😡 | null | 2/17/2015 9:56 | Texas | Central Time (US & Canada) |
570,199,000,000,000,000 | 0 | 1 | Lost Luggage | 1 | US Airways | null | bcruz1028 | null | 0 | @USAirways @AmericanAir Day 3 & still no luggage Chkd http://t.co/MbLTALr4BS STATUS=AWAITING ASGMNT TO DRIVER Since yest 10:15am | null | 2/24/2015 4:32 | null | null |
570,275,000,000,000,000 | 0 | 0.6656 | Lost Luggage | 0.6656 | US Airways | null | tuneday | null | 0 | @USAirways - 800# referred me back to baggage services but I left the airport. I was on seat 17A | null | 2/24/2015 9:32 | Philadelphia, PA | null |
569,558,000,000,000,000 | 0 | 1 | Cancelled Flight | 1 | US Airways | null | smw04 | null | 0 | @USAirways @corybronze INCONVENIENCE? Are you people freaking nuts? This guy has TWO KIDS WITH HIM and you STRAND him in an airport! #FAIL | null | 2/22/2015 10:04 | null | Atlantic Time (Canada) |
568,450,000,000,000,000 | 2 | 1 | null | null | Delta | null | alexnazaryan | null | 0 | @JetBlue Utah, I think. And thanks! | null | 2/19/2015 8:41 | New York City | Atlantic Time (Canada) |
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