tweet_id
float64
567,588,000B
570,311,000B
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0
2
airline_sentiment_confidence
float64
0.34
1
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10 values
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6 values
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3 values
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2
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78 values
568,141,000,000,000,000
0
1
Customer Service Issue
1
US Airways
null
DanielaRisa
null
0
@USAirways is there gonna be a better day to call? I've called on 3 separate occasions the past couple of weeks and never get to a person.
null
2/18/2015 12:14
Chicago, IL
Eastern Time (US & Canada)
568,808,000,000,000,000
0
0.6893
Can't Tell
0.3495
United
null
ZachHonig
null
0
@united @upgrd I guess the Kit Kat looks tasty... not going near that "sandwich."
[0.0, 0.0]
2/20/2015 8:24
New York, New York
Eastern Time (US & Canada)
569,880,000,000,000,000
1
1
null
null
American
null
ralphmarple
null
0
@AmericanAir good morning, please let me know if I will be able to get those luggage tags. Tx!
null
2/23/2015 7:20
Chicago, IL
null
570,022,000,000,000,000
0
1
Customer Service Issue
0.6688
American
null
fsugoldy
null
0
@AmericanAir why would it take that long? My credit card company says the card hasn't been charged yet. Should it take 5 days for this?
null
2/23/2015 16:46
Ft. Lauderdale
Central Time (US & Canada)
569,182,000,000,000,000
0
0.6473
Lost Luggage
0.3341
Virgin America
null
RedSoxGirl1976
null
0
@VirginAmerica We're on flight 910 Vegas to Boston today, checked in online but our bag count didn't register. Can I fix that somehow?
null
2/21/2015 9:10
Somewhere outside of Fenway
Eastern Time (US & Canada)
569,715,000,000,000,000
0
0.6535
Lost Luggage
0.6535
Southwest
null
johnmsanchez
null
0
@SouthwestAir nbd I was able to figure out a workaround. Just wanted to help. Got my bags less than 24 hours Late Flightr. Muchas grassy ass.
null
2/22/2015 20:25
Seattle, WA
Central Time (US & Canada)
569,885,000,000,000,000
0
1
Customer Service Issue
1
Virgin America
null
BeLeather
null
0
@VirginAmerica called your service line and was hung up on. This is awesome. #sarcasm
[0.0, 0.0]
2/23/2015 7:40
null
Pacific Time (US & Canada)
569,660,000,000,000,000
0
0.6491
Customer Service Issue
0.6491
Delta
null
aaronkinnari
null
0
@JetBlue okay. Names of SJ crew are Alamo, Tatiana. Keep telling me to hold, then leave desk. Ali told me he couldn't help bc going on break
null
2/22/2015 16:46
Gotham
Quito
568,413,000,000,000,000
2
1
null
null
Southwest
null
flappybirdisfun
null
0
@SouthwestAir the new logo is going to look amazing on the airplanes
[32.96225554, -96.80070994]
2/19/2015 6:14
dallas,texas
null
569,975,000,000,000,000
0
0.6595
Flight Booking Problems
0.6595
American
null
yesimsure_1
null
0
@AmericanAir Hi. Get error msg when trying to check in on line. States: wrong pass#. Tickets rcvd from AA due to training in DFW. U know Y?
null
2/23/2015 13:40
null
West Central Africa
569,866,000,000,000,000
1
1
null
null
American
null
elisakathleen
null
0
@AmericanAir I just sent a DM
null
2/23/2015 6:28
Boston, MA
null
569,968,000,000,000,000
2
1
null
null
American
null
paylukkar
null
0
@AmericanAir thank you for the assistance
null
2/23/2015 13:11
null
Beijing
570,205,000,000,000,000
1
0.6298
null
0
American
null
VanekSue
null
0
@AmericanAir They said it works 80-90% of the time, DFW security entrance C26. Before/after pre-check, whereas I paid for the service.
null
2/24/2015 4:53
null
null
568,806,000,000,000,000
2
1
null
null
US Airways
null
fmrtpr1894
null
0
@USAirways Reservation agent on the phone did a great job.
null
2/20/2015 8:15
Boston,MA
null
569,975,000,000,000,000
0
0.6714
Customer Service Issue
0.6714
American
null
MusseZam
null
0
@AmericanAir I really can't there though to an agent, and I am worried about my reservation. Can you help me out!
null
2/23/2015 13:41
null
null
568,779,000,000,000,000
0
1
Lost Luggage
1
Southwest
null
LENSconcept
null
0
@SouthwestAir sure did. Also read on there that Southwest doesn't believe it is liable for the incident. How is it my fault that SW lost it?
null
2/20/2015 6:27
null
Eastern Time (US & Canada)
569,981,000,000,000,000
0
0.6632
Customer Service Issue
0.3474
US Airways
null
jasemccarty
null
0
@USAirways awesome... Doors close in 2 minutes, flight leaves in 17 minutes... And the plane just got here. WTH?
null
2/23/2015 14:03
BTR/DCA/IAD/MSY - etc
Central Time (US & Canada)
568,837,000,000,000,000
2
1
null
null
Delta
null
datminecraftboz
null
0
@JetBlue thank you for being jetblue and not jetgreen or jetred. blue is my favorite color! and jet blue makes it better :)
null
2/20/2015 10:17
null
null
568,063,000,000,000,000
1
0.6842
null
null
United
null
WeatherWes
null
0
@united flying out of STL Saturday where they are expecting ice & snow. When should we start looking for travel waivers? Thanks!
null
2/18/2015 7:00
Raleigh, North Carolina
Eastern Time (US & Canada)
569,545,000,000,000,000
0
1
Late Flight
1
Delta
null
jackburke
null
0
@JetBlue nope. This 8:45am flight is now not leaving until almost 5pm. 5! I can't believe I paid money for this.
null
2/22/2015 9:12
austin
Eastern Time (US & Canada)
569,930,000,000,000,000
2
1
null
null
US Airways
null
Blasterjaxx
null
9
@USAirways Wow unbelievable how you treat your customers at Puerto Rico airport! 👍
null
2/23/2015 10:42
TotalWorldJaxxination
null
569,210,000,000,000,000
1
0.6196
null
0
Southwest
null
Dnovs
null
0
@SouthwestAir flying back to Denver tomorrow. Should I rebook?
null
2/21/2015 11:01
Denver
Eastern Time (US & Canada)
568,930,000,000,000,000
2
1
null
null
Southwest
null
TroyDWhite
null
0
@SouthwestAir Great trip on 2672 yesterday - outstanding flight attendants
null
2/20/2015 16:26
Washington, D.C.
Eastern Time (US & Canada)
568,192,000,000,000,000
2
1
null
null
Southwest
null
kjzukow
null
0
@SouthwestAir just had a great flight #4223 with Damion! He was the best #damionflight4223
null
2/18/2015 15:35
null
Eastern Time (US & Canada)
568,598,000,000,000,000
1
1
null
null
Southwest
null
bhammock
null
0
@SouthwestAir Just realized my Luv Voucher expired today. :( Any chance of getting some luv with an extension? Please? #VeryLoyalCustomer
null
2/19/2015 18:28
Queenstown, MD
Eastern Time (US & Canada)
568,607,000,000,000,000
0
1
Can't Tell
0.3663
US Airways
null
Allisonjones704
null
0
@USAirways due to your expensive change fees either. Out of all the airlines, we chose yours, all do you could screw us. STRANDED!! No help!
null
2/19/2015 19:05
null
null
568,387,000,000,000,000
1
1
null
null
Delta
null
juntocaustic
null
0
@JetBlue hi. Just DM'd info
null
2/19/2015 4:31
null
Atlantic Time (Canada)
569,553,000,000,000,000
0
1
Customer Service Issue
1
US Airways
null
OthalieGraham
null
0
@USAirways NOW they're not even accepting calls AT ALL! Come on.
[40.04903686, -75.1035816]
2/22/2015 9:42
null
null
570,125,000,000,000,000
1
0.615
null
0
Virgin America
null
TenantsUpstairs
null
0
@VirginAmerica LAX to EWR - Middle seat on a red eye. Such a noob maneuver. #sendambien #andchexmix
[33.94540417, -118.4062472]
2/23/2015 23:34
Brooklyn
Atlantic Time (Canada)
568,894,000,000,000,000
0
1
Customer Service Issue
0.3467
United
null
jayfalck
null
0
@united I know where to check. My complaint is my ticket said dinner when I booked now it's changed to refreshments. Where's my refund?
null
2/20/2015 14:04
Austin, TX
Central Time (US & Canada)
568,634,000,000,000,000
2
1
null
null
US Airways
null
jdbwaffles
null
0
@USAirways Exicted to be flying with y'all soon !!
null
2/19/2015 20:52
null
null
568,091,000,000,000,000
2
0.7139
null
null
Delta
null
cristinaroe
null
0
@JetBlue #flyfi thank you! Seattle and #UDUB here we come! @cameron__roe http://t.co/kbHYM5GkAP
null
2/18/2015 8:53
Newport Beach
Pacific Time (US & Canada)
568,831,000,000,000,000
0
1
Late Flight
0.3594
United
null
theoli_co
null
0
@united that's the reply? Lol hoping that at least the new plane was maintained before the flight. 😒
null
2/20/2015 9:53
Newark, NJ
Central Time (US & Canada)
570,111,000,000,000,000
0
0.6758
Flight Booking Problems
0.6758
American
null
meg4miles
null
0
@AmericanAir hey! I have a name issue on my reservation can you help?
null
2/23/2015 22:39
N to da Y to da C
null
569,242,000,000,000,000
2
0.6344
null
null
Delta
null
PGAShowAndrew
null
0
Cool thx! Only a couple more #PGAShow flights til I'm #Mosaic...can't wait. Will be easier to change flights when weathers bad @JetBlue
[41.05811177, -73.53637216]
2/21/2015 13:07
Stamford, CT
Eastern Time (US & Canada)
570,279,000,000,000,000
2
1
null
null
US Airways
null
mlmoore2
null
0
@USAirways great job today from your team with a challenging weather delay on flight 1925 out of Charlotte. #travel #friendlyteam
null
2/24/2015 9:48
Gulfport, MS
Central Time (US & Canada)
569,868,000,000,000,000
1
1
null
null
United
null
The5y5Adm1n
null
0
@united I DM'd child's birthdate and full name.
null
2/23/2015 6:35
null
null
567,849,000,000,000,000
2
1
null
null
United
null
mortgagejake
null
0
@united awesome. Thx. And thx for replying so damn fast, sure as hell beats 80s cheeze hold music!!
null
2/17/2015 16:51
toronto
Atlantic Time (Canada)
570,017,000,000,000,000
0
1
Flight Booking Problems
0.6347
American
null
msofka
null
0
@AmericanAir any ways to get through the 50 minute wait to book a flight?
[41.45847861, -81.86764536]
2/23/2015 16:26
Cleveland, OH
Central Time (US & Canada)
570,266,000,000,000,000
0
1
Can't Tell
0.3378
Southwest
null
Heavenlychc9
null
0
@SouthwestAir from groupA to group C. We have never got to sit next to each other on any south west flight not even on our honey moon
null
2/24/2015 8:54
null
null
569,882,000,000,000,000
1
0.6593
null
0
Virgin America
null
drcaseydrake
null
0
@VirginAmerica I was scheduled for SFO 2 DAL flight 714 today. Changed to 24th due weather. Looks like flight still on?
[37.79374402, -122.39327564]
2/23/2015 7:28
Dallas, TX
null
570,306,000,000,000,000
0
1
Customer Service Issue
0.6728
American
null
HollyKinnamon
null
0
@AmericanAir 1hr 46 min. Cost of flight change $788. Was $188 2hrs ago b/f drop call. Cancelled Flighted flight. Asked 4 refund.
null
2/24/2015 11:36
Washington, DC
Quito
568,483,000,000,000,000
1
0.688
null
null
US Airways
null
diansnyder
null
0
@USAirways no problem...just funny have a nice day
null
2/19/2015 10:52
null
Central Time (US & Canada)
569,560,000,000,000,000
0
1
Late Flight
0.3386
Delta
null
Worldtravelure
null
0
@JetBlue According to your ground staff, it hasn't even been taken off the plane yet!
[40.64646912, -73.79133606]
2/22/2015 10:10
New York, New York
Eastern Time (US & Canada)
568,644,000,000,000,000
1
0.6401
null
null
US Airways
null
jrfigo
null
0
@USAirways I am following you now
null
2/19/2015 21:32
null
null
570,095,000,000,000,000
2
0.6809
null
0
Delta
null
marcmansfield
null
0
@JetBlue after my second call to customer service and the fifth person I talked to, an amazing rep fixed it in about 5 mins! :) #persistence
null
2/23/2015 21:37
null
null
568,645,000,000,000,000
0
0.6524
Can't Tell
0.6524
Southwest
null
Yaardiegurl
null
0
@SouthwestAir so for an extra luggage, it cost $75????
null
2/19/2015 21:34
Merica
Alaska
567,867,000,000,000,000
2
1
null
null
US Airways
null
Corybranan
null
0
@USAirways Will do. I appreciate the response.
null
2/17/2015 18:05
Nashville, Tennessee
Central Time (US & Canada)
570,272,000,000,000,000
0
1
Late Flight
1
Southwest
null
Heavenlychc9
null
0
@SouthwestAir @SMiles1307 over two hours now. Ugh we should all get vouchers this is inexcusable ESP after a pre flight check that was ok.
null
2/24/2015 9:21
null
null
570,203,000,000,000,000
1
0.3384
null
0
American
null
superyan
null
0
@americanair One question.. my wife didn't get the bonus. Should I call about it today?
null
2/24/2015 4:45
null
null
569,730,000,000,000,000
0
0.6641
Customer Service Issue
0.6641
American
null
_rtuck
null
0
@AmericanAir I was told it would be emailed to me, but I haven't received anything yet. How can I follow-up?
null
2/22/2015 21:25
null
Pacific Time (US & Canada)
569,651,000,000,000,000
0
1
Cancelled Flight
0.6211
US Airways
null
WritelySoul
null
0
@USAirways sucks. Delayed my mom's flight 2X, Cancelled Flightled it, delayed her flight again today,all for mech. issues.She had 2 sleep in airport!
null
2/22/2015 16:10
Boston, MA
null
570,294,000,000,000,000
0
1
Customer Service Issue
0.6465
Southwest
null
Sarahtherower
null
0
@SouthwestAir can you have someone call me back? I have been on hold two times today for over 20 min and still haven't gotten through
null
2/24/2015 10:46
Orange County
Arizona
568,566,000,000,000,000
1
0.6667
null
0
Southwest
null
mikeroblescomic
null
0
@SouthwestAir DM Sent.
null
2/19/2015 16:22
New York City/San Antonio
Central Time (US & Canada)
568,945,000,000,000,000
1
1
null
null
Delta
null
kbosspotter
null
0
@JetBlue do you think snow in boston on 2/24 will effect my flight?
null
2/20/2015 17:26
Logan International Airport
Atlantic Time (Canada)
569,924,000,000,000,000
0
1
Can't Tell
1
Delta
null
constrobuz
null
1
@JetBlue well, now I'll make sure to never fly JetBlue
null
2/23/2015 10:19
null
Eastern Time (US & Canada)
569,884,000,000,000,000
0
1
longlines
0.6646
American
null
nataliadarling
null
0
@AmericanAir I've been in line for over half hour trying to see a representative, now I might even miss the next flight too, unacceptable
null
2/23/2015 7:40
⋆city of lost angels⋆
Central Time (US & Canada)
569,686,000,000,000,000
0
1
Cancelled Flight
1
American
null
TranceInJail
null
0
@AmericanAir hi my flight to DFW 2463 was Cancelled Flightled tonight. Called in and left my number for call back it's been 3hrs please help.
null
2/22/2015 18:33
NYC/TX
Central Time (US & Canada)
569,715,000,000,000,000
1
0.6727
null
null
American
null
KellyOlexa
null
0
@AmericanAir no worries you're swamped I know just dmd back THANK U
null
2/22/2015 20:25
Chicago, IL
Central Time (US & Canada)
569,168,000,000,000,000
0
1
Flight Booking Problems
0.6508
Southwest
null
arteriesrus
null
0
@SouthwestAir VERY frustrated. Saw seats avail. online for pref alt. flight, unable to book online, lost those seats during >2 hr phone hold
null
2/21/2015 8:15
Salt Lake City
Mountain Time (US & Canada)
570,180,000,000,000,000
1
1
null
null
American
null
CamaroGuySteve
null
0
@AmericanAir Embassy Suites 13341 Woodland Park Drive Herndon, Virginia, 20171 US +1-703-464-0200
null
2/24/2015 3:14
null
null
569,983,000,000,000,000
0
1
Customer Service Issue
0.3507
United
null
ryanaround
null
0
@united Premier Gold desk changes flight. Waives fees. Gives me wrong flight. Now Jana Acosta in Salt Lake refuses the same service. Angry.
null
2/23/2015 14:12
San Francisco
Pacific Time (US & Canada)
569,774,000,000,000,000
0
1
Customer Service Issue
1
American
null
bethany_ft
null
0
@AmericanAir is the 24/7 phone line open? On hold for over 2 hours now. Your check-in agents cannot help at the airport itself. Please help.
null
2/23/2015 0:22
null
Eastern Time (US & Canada)
567,728,000,000,000,000
0
1
Late Flight
1
United
null
alvintylaw
null
0
@united did not let me get on the IAH-HNL direct. Now weather delay for my SFO leg. Stop being reactive and be proactive!
null
2/17/2015 8:49
Island of Oahu, Hawaii
null
569,147,000,000,000,000
1
1
null
null
Delta
null
domitilarodrig1
null
0
@JetBlue I would like to receive offers.
null
2/21/2015 6:49
null
null
568,205,000,000,000,000
0
1
Lost Luggage
1
United
null
vina_love
null
0
@united hello. I'm overseas & my bag is lost. I can't call customer service but can you help me?
null
2/18/2015 16:25
ny
Quito
567,727,000,000,000,000
0
1
Late Flight
1
US Airways
null
DAngel082
null
0
@USAirways well its 11:45am and just got an email that my 11am flight is delayed-thats not right
null
2/17/2015 8:45
New York
null
569,961,000,000,000,000
0
1
Flight Booking Problems
0.3535
American
null
softwaredoug
null
0
@AmericanAir the original receipt lists my flight cost as $89ish, and doesn't reflect the use of a voucher
null
2/23/2015 12:44
Charlottesville, VA
Hawaii
568,703,000,000,000,000
2
1
null
null
United
null
dan_roam
null
0
Thank you United! “@united: @dan_roam That's a beautiful place to stay a day longer. Have you been re-booked? If not, let me know. ^MN”
null
2/20/2015 1:25
null
null
569,971,000,000,000,000
0
1
Late Flight
1
US Airways
null
suetrio
null
0
@USAirways thank you for putting me on a flight that will be leaving Late Flightr than the original flight I was booked on.
null
2/23/2015 13:24
null
null
569,484,000,000,000,000
0
0.6843
Cancelled Flight
0.6843
Southwest
null
marysilvadoctor
null
0
@SouthwestAir do you ever reinstate Cancelled Flighted flights?
[41.65451582, -70.61064187]
2/22/2015 5:07
Nashville, TN
Central Time (US & Canada)
568,796,000,000,000,000
0
1
Can't Tell
0.6509
US Airways
null
mjmena001
null
0
@USAirways now I am on flight to FLL, and told to take a train back to PBI to get my car. There are no trains to PBI!
null
2/20/2015 7:36
West Palm
null
569,474,000,000,000,000
0
1
Cancelled Flight
1
Delta
null
JohnFMacky
null
0
@JetBlue that's where we all get on the same page. Cancelled Flighted it 45 mins ago. @delta @SouthwestAir help flights from @tfgreenairport to MCO?
null
2/22/2015 4:29
null
Eastern Time (US & Canada)
570,294,000,000,000,000
1
0.6769
null
0
Virgin America
null
idk_but_youtube
null
0
@VirginAmerica did you know that suicide is the second leading cause of death among teens 10-24
null
2/24/2015 10:48
1/1 loner squad
Eastern Time (US & Canada)
568,972,000,000,000,000
2
0.6749
null
null
United
null
DManonog
null
0
@united thank you.
null
2/20/2015 19:15
null
null
569,903,000,000,000,000
0
1
Customer Service Issue
1
American
null
Alfgeiger
null
0
@AmericanAir the customer service today is unsat, Flight cnx, not notified, called for 6 hours and the phone line does not even let me hold
null
2/23/2015 8:54
null
null
569,724,000,000,000,000
0
1
Can't Tell
1
United
null
rebeccafrack
null
1
@united it will be on a different airline.
null
2/22/2015 21:02
Monkton, Maryland
Eastern Time (US & Canada)
567,735,000,000,000,000
0
1
Cancelled Flight
0.6995
US Airways
null
erickofiejones
null
0
@USAirways Just contaced EYEWITNESS NEWS about the ripoff the Cancelled Flighted now they want me to pay
null
2/17/2015 9:20
null
Eastern Time (US & Canada)
568,563,000,000,000,000
0
1
longlines
1
United
null
whyyylie
null
0
@united line is just getting longer and moving slower. Lady working the counter is doing great, she just needs help. #customerservicefail
null
2/19/2015 16:11
null
null
568,070,000,000,000,000
1
1
null
null
US Airways
null
Shrubbette
null
0
@USAirways through, can you confirm that I haven't been charged?
null
2/18/2015 7:32
Melbourne, Australia
Adelaide
567,833,000,000,000,000
0
0.6627
Can't Tell
0.3373
US Airways
null
Ltos5363
null
0
@USAirways ticket couldnt be used bc unable to get to departing dest (RSW) bc of blizzard in BOS. Told only way to use credit is $200 fine
null
2/17/2015 15:47
South Shore, MA
Eastern Time (US & Canada)
569,114,000,000,000,000
0
1
Lost Luggage
0.7081
US Airways
null
LindsaySweeting
null
0
@USAirways Cool. Now @SweetingR has been told you can't re-route his bags after he was told to leave them last night. He needs them to race.
null
2/21/2015 4:38
Asheville, NC
Central Time (US & Canada)
569,943,000,000,000,000
0
1
Flight Attendant Complaints
0.6723
US Airways
null
Blasterjaxx
null
1
@USAirways One of your workers was very rude with us. We can tell you in DM cuz it won't be any good publicity...
null
2/23/2015 11:34
TotalWorldJaxxination
null
569,881,000,000,000,000
0
1
Flight Booking Problems
0.6495
United
null
christinphillip
null
0
@united I am trying to make/change reservations and getting extremely frustrated!!! Giving up and trying another airline!!!
null
2/23/2015 7:28
Princeton, NJ
Central Time (US & Canada)
568,082,000,000,000,000
0
1
Customer Service Issue
1
US Airways
null
djxsv
null
0
@USAirways Why not have an option for a call back? I'm just sitting here burning through my minutes waiting for an error to be fixed.
null
2/18/2015 8:16
Charlottesville, VA.
Eastern Time (US & Canada)
569,832,000,000,000,000
0
1
Cancelled Flight
0.6422
American
null
ThatsKathalina
null
0
@AmericanAir , I was told my flights 2516 & 2244 was Cancelled Flightled. But I don't seem to have any date/time changes. I've been waiting for a call
[27.69540747, -97.34836874]
2/23/2015 4:13
null
Eastern Time (US & Canada)
568,440,000,000,000,000
0
1
Customer Service Issue
0.3754
Southwest
null
gotschiavi
null
0
@SouthwestAir . I don't like the new schedule. No more nonstops from PHL to FLL or PBI? We are not free to move between those cities. Sad.
null
2/19/2015 7:59
florida
Quito
569,700,000,000,000,000
0
1
Late Flight
1
US Airways
null
fischer_pricee
null
0
@USAirways you're really fudgin up with all these delays 😡 #justwantmybed
null
2/22/2015 19:25
ODU swim and dive '17
Quito
568,643,000,000,000,000
2
0.6809
null
null
Virgin America
null
TMAnderson10
null
0
@VirginAmerica How about some free drinks on the flight back for the free promo?
null
2/19/2015 21:27
Dallas, TX
null
569,807,000,000,000,000
2
1
null
null
United
null
Bridget__Walsh
null
0
@united hi JP, with the help of an awesome TSA representative, I was able to get it all taken care of. Thank you!
null
2/23/2015 2:32
Cleveland, Ohio
Atlantic Time (Canada)
570,246,000,000,000,000
0
1
Late Flight
0.6743
Southwest
null
JLPoeschl
null
0
@SouthwestAir Switching planes due to mechanical problems. How does reboarding work? Was A49, now at end of long line. Stuck in middle?
null
2/24/2015 7:34
null
null
569,699,000,000,000,000
0
1
Can't Tell
0.3461
US Airways
null
CourtneyyKay
null
0
@USAirways Thanks for ruining my last night of vacation because I have to worry about my flight because y'all don't have record of it
null
2/22/2015 19:22
Michigan ➡️ Florida
Eastern Time (US & Canada)
570,020,000,000,000,000
0
0.6914
Customer Service Issue
0.3704
United
null
bartha75
null
0
@united i have a weekend of dealing with your company that would say otherwise.
[0.0, 0.0]
2/23/2015 16:39
san diego
null
569,623,000,000,000,000
0
1
Lost Luggage
1
US Airways
null
Brendanhwalters
null
0
@USAirways please help! No bags, no way to get through to customer service since 8AM this morning! Help!!
null
2/22/2015 14:21
NYC
null
568,467,000,000,000,000
0
1
Late Flight
0.6949
United
null
theo
null
0
@united of the airplane otherwise they would call the Police, because the flight had to take off before 12h30am
null
2/19/2015 9:46
São Paulo / Brasil
Brasilia
567,744,000,000,000,000
0
1
Customer Service Issue
0.6737
Virgin America
null
texasjuls
null
0
@VirginAmerica my group got their Cancelled Flightlation fees waived but I can't because my ticket is booked for 2/18? Your reps were no help either 😡
null
2/17/2015 9:56
Texas
Central Time (US & Canada)
570,199,000,000,000,000
0
1
Lost Luggage
1
US Airways
null
bcruz1028
null
0
@USAirways @AmericanAir Day 3 & still no luggage Chkd http://t.co/MbLTALr4BS STATUS=AWAITING ASGMNT TO DRIVER Since yest 10:15am
null
2/24/2015 4:32
null
null
570,275,000,000,000,000
0
0.6656
Lost Luggage
0.6656
US Airways
null
tuneday
null
0
@USAirways - 800# referred me back to baggage services but I left the airport. I was on seat 17A
null
2/24/2015 9:32
Philadelphia, PA
null
569,558,000,000,000,000
0
1
Cancelled Flight
1
US Airways
null
smw04
null
0
@USAirways @corybronze INCONVENIENCE? Are you people freaking nuts? This guy has TWO KIDS WITH HIM and you STRAND him in an airport! #FAIL
null
2/22/2015 10:04
null
Atlantic Time (Canada)
568,450,000,000,000,000
2
1
null
null
Delta
null
alexnazaryan
null
0
@JetBlue Utah, I think. And thanks!
null
2/19/2015 8:41
New York City
Atlantic Time (Canada)