Datasets:

Rakuto

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twitter_customer_support_dialogue

like 1

Thu Nov 30 07:53:02 +0000 2017

User_145933: Never mind early or late.... just no train today. 7.45 from Stoke on Trent to Manchester VirginTrains: Apologies, this is due to a signalling issue. The service was no longer able to call at Stoke ^LC

VirginTrains

Thu Nov 30 07:51:39 +0000 2017

User_823772: @VirginTrains £338 for a return trip to Manchester and you don’t offer free WiFi!!! Not only that but the option to buy a package isn’t working. Really out doing yourself there VirginTrains: @127472 Sorry to hear the WiFi isn't working. Can I suggest disconnecting from the WiFi, reconnecting and typing https://t.co/1JEOSVPtGN into your browser's URL bar? We are looking to offer free WiFi throughout our trains in the near future. ^BT

VirginTrains

Thu Nov 30 07:20:04 +0000 2017

User_269472: wifi not working Preston to Euston awesome VirginTrains: Which time service are you on today? ^LC User_269472: 6am service from preston its been up and down all the way was hoping to get some work done VirginTrains: Have you spoken to the Wi-Fi support team on 0330 0881271 at all? ^LC User_269472: no but staff have rebooted the router a couple of times still pants

VirginTrains

Thu Nov 30 07:42:19 +0000 2017

User_459300: Coldest day of the year. @VirginTrains has aircon on keeping us nice and cool. Thanks. VirginTrains: Oh dear, sounds like it would be cold where you are. If you speak with a member of staff Tommy, they can assist with this. ^BT User_459300: He has informed me heating is broken and he can't turn off air con. Gee thanks. VirginTrains: Sorry about the inconvenience Tommy. Hopefully it warms up onboard! ^BT User_459300: No it won't. But thanks for your "concern" and the £196 ticket to travel in a cattle truck.

VirginTrains

Thu Nov 30 07:33:59 +0000 2017

User_136417: another day of no ticket checks travelling from Rugby to London VirginTrains: Sorry to hear there were no checks on your service today. We do aim to conduct ticket checks where we can. ^BT

VirginTrains

Fri Aug 18 22:44:11 +0000 2017

User_823773: You should be proud of Rachel on fl#1801 Chicago to MN. The rest of them need to learn some manners &how to treat customers! SouthwestAir: Our apologies if our Customer Service fell short of expectation, Jen. Please know we've taken your feedback to Heart. ^NC User_823773: You guys did great in handling it!!! Thank you

SouthwestAir

Wed Nov 22 02:13:30 +0000 2017

User_587686: dear whoever finds my Eudora Welty book in the seat pocket of a @SouthwestAir flight...enjoy it! I hope you like awesome southern writers. :) SouthwestAir: Oh no! That's the pits. We've got a great search and rescue Team! Please know you can file a report here for them: https://t.co/LoYlrDF8jj. ^MA User_587686: well thank you!! i had no idea. I just filed in case someone sees it :)

SouthwestAir

Tue Oct 31 21:53:15 +0000 2017

User_823774: one of yo9ur drivers has my iphone in there car in the last checked location. you have done nothing, can you please respond Uber_Support: We can definitely take a look! Send us a DM with your email address and details so we can follow up.

Uber_Support

Tue Oct 31 21:55:57 +0000 2017

User_823775: why do I have to have a credit when you can easily refund back to my credit card? Uber_Support: Happy to follow up. Send us a note at https://t.co/OhfgxSAY58 so our team can connect.

Uber_Support

Tue Oct 31 21:47:24 +0000 2017

User_823776: @Uber_Support get it together. There's no reason for this to not work for me even after deleting, reactivating, or using another accnt https://t.co/d2MWhX0Hzc Uber_Support: Here to help! Send us a note via https://t.co/yqIhbGRNqi so our team can connect.

Uber_Support

Tue Oct 31 18:28:19 +0000 2017

User_823777: the search function on the mobile version of your website isn't working - when will it be fixed? Makes for a difficult shopping exp. Tesco: Hi Zara, are you referring the Grocery App. I've just searched using it and it works. What issues are you having? - Mart

Tesco

Wed Nov 22 02:39:16 +0000 2017

User_823778: hey what are your offers for internet only! Ask_Spectrum: Thank you for reaching out to us. While I would love to assist you with this inquiry, we don’t handle this kind of request via social media. I apologize for the inconvenience. I would ask that you please speak to one of our sales representatives. If you... https://t.co/B7UcQhv5VD

Ask_Spectrum

Wed Nov 22 03:24:02 +0000 2017

User_823779: What the fuck @AppleSupport my phone keeps hanging up calls and showing “call failure” 🤬😡 AppleSupport: We'd like to help. Send us a DM and we can start there. https://t.co/GDrqU22YpT

AppleSupport

Tue Nov 21 17:19:10 +0000 2017

User_364863: I thought sellers weren’t allowed to end an auction early to sell off of eBay. It really annoys me when they do that!! AskeBay: There are certain specific scenarios where the listing can be cancelled however this doesn't seem to be the case. Would you DM us the item number you're referring to? ~Mark Y.

AskeBay

Wed Nov 22 02:45:36 +0000 2017

User_823780: Thanks @115714 love my #note8 still miss my #note3 though lol https://t.co/80WL7cdIZT sprintcare: Wow, glad to hear this! Enjoy it and, if you have any feedback or questions, please, don’t hesitate to contact us. -FG User_823780: How do I transfer all my crap have on note 8 to free up space??

sprintcare

Wed Nov 22 01:45:24 +0000 2017

User_823781: been on hold for over an hour, still no refund on refundable tickets for which I’m paying, terrible service ChaseSupport: We're sorry to hear this. This is never the type of experience we want to represent us at Chase. We'd like to know more about what happened. Please DM us your name, zip, and more details. ^MG https://t.co/znUu1W0Y0Z

ChaseSupport

Wed Nov 22 03:29:38 +0000 2017

User_823782: アマゾンからの商品が配達前に勝手に返品扱いのステータスになってるんだけどなんなの日本郵政？ AmazonHelp: アマゾンです。ご心配をおかけしております。商品がご返送となった場合はＥメールにて理由をお知らせしておりますが、確認できない場合は、カスタマーサービスにて状況をお調べいたします。こちらからご連絡ください。https://t.co/NtNAX37Sr4 ET

AmazonHelp

Wed Nov 22 03:29:16 +0000 2017

User_823783: @132995 @115850 got my #OnePlus5T at 8:45am. Thanks @115850 for fulfilling the order fast. #AmazonPrime https://t.co/uiHPMDBU4V AmazonHelp: Woohoo! That's awesome! Hope you love the phone. ^JS User_823783: Awesome phone for the price pay.

AmazonHelp

Wed Nov 22 03:43:22 +0000 2017

User_823784: なんか急にアマゾンから注文してた品物配達完了メールきて最近頼んだ覚えがないので？？？？てなってたんだけど AmazonHelp: アマゾンです。注文履歴を確認いただいても記載がない、または問題が解決しない場合はカスタマーサービスにて状況を確認させていただきます。お手数ですが文末のリンクよりお問い合わせください。https://t.co/NtNAX37Sr4 ET

AmazonHelp

Tue Oct 31 21:15:44 +0000 2017

User_823785: Fly @delta jets! https://t.co/PDmPkTAIDQ

Tue Oct 31 21:56:19 +0000 2017

User_1952: Legroom, glorious legroom! Definitely appreciated on the long flight to Amsterdam @Delta https://t.co/y1kzWsRpwd

Tue Oct 31 22:01:40 +0000 2017

User_823786: I tried on many devices and browsers but does not work. Really frustrated paying for a service she can't use. Help! SpotifyCares: Hey Paul! Could you DM us your account's username or email address, as well as your wife's? We'll take a look under the hood /GU https://t.co/ldFdZRiNAt

SpotifyCares

Tue Oct 31 15:50:00 +0000 2017

User_823787: 1455 del 2.5 hours for tech fault. Why is there not a replacement aircraft? That's why we choose BA: resource. Chaos here. British_Airways: Hi Euan, apologies for your delay today and for any inconvenience caused. ^Helen

British_Airways

Tue Oct 31 15:26:04 +0000 2017

User_359024: Short visit to Oslo complete - chance to relax for 5 minutes before the flight back @119137 @British_Airways https://t.co/fNZe25Gsji British_Airways: We hope it was an enjoyable albeit short rest before your flight. We look forward to seeing you again soon Paul. ^Oliver

British_Airways

Tue Oct 31 15:02:42 +0000 2017

User_284691: No more sleeps! See you later @British_Airways and Bangkok! ✈️ British_Airways: We can't wait to welcome you on board! We hope you have an amazing flight! ^Jane

British_Airways

Tue Oct 31 15:38:28 +0000 2017

User_305163: Purchased this aisle seat in May on exit row and found my seat had been changed. Who will reimburse me? https://t.co/KxIGsFRqzw British_Airways: Hi Robert, if we have moved your seat you can apply for a refund online. ^Helen

British_Airways

Tue Oct 31 15:01:34 +0000 2017

User_182558: When you receive your pre-flight email from @British_Airways 🙌🏼😎 https://t.co/l7vMlBbQLW British_Airways: We think someone is a little excited, Jessica! ^Jane

British_Airways

Tue Oct 31 15:33:03 +0000 2017

User_823788: Hello, I want to buy a ticket from POA to HKG, but I'm not having succes through the website. It only allows from GIG, how British_Airways: Hi Kely, please call our lovely Sales team. They'll be able to assist with a new booking. ^Helen

British_Airways

Tue Oct 31 14:56:42 +0000 2017

User_740553: Hi! Traveling with you on a flight to Singapore on Friday evening. Could someone please dm me. Thanks! British_Airways: Hi Sam, we're following you now if you would like to DM us. ^Jane

British_Airways

Tue Oct 31 15:32:17 +0000 2017

User_614695: My suitcase was heavily damaged after flight LCY-RTM, so @British_Airways offers a replacement. Very good service! Chose this one: https://t.co/9IMWT9bvoj

Wed Nov 22 03:43:08 +0000 2017

User_311794: I'm tired of my Wi-Fi connection dropping from my roku device. It's only me at my place no other devices pulling the signal. Ask_Spectrum: I am sorry you are having issues with internet service. https://t.co/TBymjcwm6d​​ may be able to help you get that resolved. If these steps do not work, please let us know. ^TK

Ask_Spectrum

Wed Nov 22 03:39:28 +0000 2017

User_823789: I am a TWC Spectrum customer. Why no app for the AppleTV? Ask_Spectrum: I do not have an answer for why it is not available. I apologize for any inconvenience caused. ^TK

Ask_Spectrum

Wed Nov 22 01:17:56 +0000 2017

User_823790: ノートン先生が天空璋の起動を頑なに拒否してくるー NortonSupport: もし、ノートンが危険でないファイルを削除する、という問題でしたら ファイルは以下の方法で復元できます。 その際、次回以降のスキャンからの除外設定もしていただけます。 誤ってセキュリティリスクであると識別されたファイルを復元する https://t.co/sVjGvSHSIJ

NortonSupport

Tue Nov 21 17:13:35 +0000 2017

User_782980: ノートン先生に削除された…ひどい…😇 NortonSupport: ご不便をおかけしております。 ノートンに削除されたファイルは、以下の方法で復元できます。 その際、次回以降のスキャンからの除外設定もしていただけます。-hide 誤ってセキュリティリスクであると識別されたファイルを復元する https://t.co/sVjGvSHSIJ

NortonSupport

Tue Nov 21 14:57:36 +0000 2017

User_823791: 再度失礼します。 search-tinymt-seed-x86を開こうとすると、ヒューリスティックウイルスが検出され、ノートンにひっかかって開けないのですが、解決策はありますか？ NortonSupport: 削除されたファイルは、以下の方法で復元できます。-hide 誤ってセキュリティリスクであると識別されたファイルを復元する https://t.co/sVjGvSHSIJ NortonSupport: 以下の除外設定をしてみていただけますでしょうか。 https://t.co/gomXNw0MUy 「スキャンから除外」「自動保護、SONAR、ダウンロードインテリジェンスの検出から除外」両方での設定をお願いいたします。

NortonSupport

Tue Nov 21 14:17:25 +0000 2017

User_823792: ふと思いついてノートン先生を解除したら無事連携出来ました PCでもスマホでも相変わらずゲームと相性最悪だね、ノートン先生 NortonSupport: おそらくノートンのファイアウォールの動きのせいかと思われます。 以下の方法で、該当プログラムの通信を許可してみていただけますでしょうか。 https://t.co/XsigZD7gL6

NortonSupport

Tue Nov 21 13:04:06 +0000 2017

User_823793: カスノートンひで NortonSupport: 突然失礼いたします。 ノートンに削除されたファイルは、以下の方法で復元できます。 その際、次回以降のスキャンからの除外設定もしていただけます。-hide 誤ってセキュリティリスクであると識別されたファイルを復元する https://t.co/sVjGvSHSIJ

NortonSupport

Tue Nov 21 11:06:53 +0000 2017

User_823794: パムズmod入れたらノートンさんに隔離されたぞ？？？ NortonSupport: 突然失礼いたします。 ノートンに削除されたファイルは、履歴画面から復元できます。 その際、次回以降のスキャンからの除外設定をしていただけます。-hide 誤ってセキュリティリスクであると識別されたファイルを復元する https://t.co/sVjGvSHSIJ

NortonSupport

Wed Nov 22 03:54:29 +0000 2017

User_823795: Amazonの箱がひどかったから貼り残されてた前回の伝票番号調べたら…… 「調査中」って何かあった時のやつだよね？ 一旦荷物紛失して、お客さんに新しいの届けてたら見つかった！とかかな？w テープ見ると開封はされてないようだから。 https://t.co/2wx665S5af AmazonHelp: アマゾンです。お届けした商品についてご心配をおかけしております。商品に問題はございませんでしたか。状況についてご確認希望の場合は、文末のリンクよりカスタマーサービスまでお問い合わせください。https://t.co/NtNAX2Qh2u ET

AmazonHelp

Wed Nov 22 04:07:23 +0000 2017

User_823796: Is anyone having #iphone issues with there phone freezing randomly I have the 7 pulse updated to iOS 11.2 the newest version. Wtf is going on???? 🤬😡🤬😡🤬 @115858 @AppleSupport #whycan’tyouguysgetitright #stopmakingnewphonesuntillyoulearntomaketheoldonerunrite AppleSupport: We'd love to offer our help in making sure your iPhone is working at peak performance. Send us a DM and let us know if you are using iOS 11.1.2 or iOS 11.2. You can confirm in Settings > General > About. https://t.co/GDrqU2kzhr

AppleSupport

Wed Nov 22 04:21:48 +0000 2017

User_823797: what is it with the terrible customer service lately? I was treated so badly at my local store in Chino, CA on Philadelphia and Central that I actually felt depressed afterward. So disappointing...:( TMobileHelp: @115913 I only want the best possible experiences for you in any channel, Laura. I want to get to the bottom of this and make sure we're taking great care of you. Please DM us. https://t.co/lH0SH5fy2m *MikeRice

TMobileHelp

Wed Nov 22 04:13:19 +0000 2017

User_823798: My internet is dead in Carmel, IN. Is there an outage? Ask_Spectrum: Hello, I'm sorry your internet is not working. Please send me a DM with your account name and phone or account number and I will be happy to assist you. -STS

Ask_Spectrum

Wed Nov 22 03:29:54 +0000 2017

User_823799: help! Is this text real? Looks fake, and I don't have a bank account with you... https://t.co/H8eh5CFszH Ask_WellsFargo: This sounds like it could be a phishing attempt. It would be best to forward this text message to __email__. Please visit https://t.co/iiBpNM5FcC for more info regarding suspicious texts or emails. Thanks for bringing this to our attention. ^HH

Ask_WellsFargo

Wed Nov 22 04:49:40 +0000 2017

User_823800: ¡Hola necesito ayuda! Me mandaron un correo donde me indicaron que temporalmente bloquearon mi cuenta. ¿A qué correo puedo responder? Me urge ya que me pidieron edo de cuenta de 1 tarjeta pero es de debito (no hay edo de cuetnta) AmazonHelp: Hola Maria Jose. Lamento mucho el inconveniente. Debes responder directamente el correo que te llegó, el departamento encargado recibirá los datos solicitados y en un plazo de 24 a 48 horas se pondrán en contacto contigo. ¡Saludos! ^FQ User_823800: Hasta 48 horaaaas, es muchísimo 😱😰😭. Pensé que podría ser + rápido. Pero mis compras que realicé del buen fin, seguirán como "mias"? Me dijeron q están "en espera". Pero nos preocupa que pongan en venta justo el stock que compramos y nos cancelen lo que ya quisimos 💔

AmazonHelp

Wed Nov 22 05:19:48 +0000 2017

User_823801: これは正しくAmazon詐欺だ！ Amazonで動画なんて観たことないわε٩(｡•ˇ₃ˇ•｡)۶з https://t.co/TfEoIGxBmw AmazonHelp: アマゾンです。ご認識の通りこちらは当サイトからのご案内ではありません。個人情報を取得しようとする詐欺が発生しておりますので、どうぞご注意くださいませ。こちらも合わせてご参照ください。https://t.co/jelkm8Jpmj ET

AmazonHelp

Wed Nov 22 04:48:51 +0000 2017

User_823802: @132994 No exchange available for #OnePlus5T. I need to exchange my one plus 3 with #OnePlus5T. Kindly help. AmazonHelp: The Exchange Offer is currently available only on select Mobiles only. If a product is not eligible for the Exchange Offer, we'll not be able to help you in this regards. ^SF

AmazonHelp

Wed Nov 22 05:07:38 +0000 2017

User_823803: アマゾンのプライムビデオの調子が悪い ちょいちょい再生エラーが出る AmazonHelp: ご不便をおかけしております。お手数ですがご利用のルーターと端末の再起動により改善しないかお試しください。問題が解決しない場合は、文末のリンクよりカスタマーサービスにご連絡ください。https://t.co/NtNAX2Qh2u ET

AmazonHelp

Wed Nov 22 05:05:15 +0000 2017

User_823804: アマゾンを騙った架空請求SMS来た AmazonHelp: Amazonを騙るEメールやSMSを受信された場合、連絡したり個人情報を登録したりしないようご注意ください。当サイトからのEメールかどうかの識別方法については、リンクのヘルプページをご参照ください。https://t.co/xWXio7AP2Z TN

AmazonHelp

Wed Nov 22 05:00:01 +0000 2017

User_823805: 10月半ばに密林で注文したピンセットが未だに届かないんだが いくらなんでも遅すぎだろう ブラジルあたりから発送したのか？ https://t.co/TUyVWLhars AmazonHelp: アマゾンです。予定日を過ぎても商品が届かないとのことでご迷惑をおかけしております。カスタマーサービスにて状況を確認させていただきます。お手数ですがこちらのリンクよりご連絡ください。https://t.co/NtNAX37Sr4 ET

AmazonHelp

Wed Nov 22 05:02:47 +0000 2017

User_491844: I saw a offer on your https://t.co/qZywaSeaFx in which if I recharge with Rs 392 on my 9471288272 no I'll get 84 GB for 84 days along with unlimited local and national call for 84 days. Is it valid? https://t.co/GxkZAdTdTm idea_cares: Please to inform there is no offer of Rs 392 on your number ,you can download My Idea App through this link https://t.co/lzIYPJt0Cd? for best offers,If you can see this offer then please recharge the same through that mode only for getting the correct benefits.

idea_cares

Thu Nov 30 07:55:31 +0000 2017

User_823806: is there any hope for better service in NYC? TMobileHelp: We're always looking to improve our network. Let's take a look at what's going on with your service in your area. DM us with some details about what you're experiencing. *KananiB

TMobileHelp

Thu Nov 30 07:44:21 +0000 2017

User_823807: I really hate @115911 right now 😡😡😡😡 paid off my phone and still cant get it unlocked until 40 days... BS TMobileHelp: Hey Christopher, we want to make sure you have a great experience with us. Shoot us a DM. We're here to assist you. *ValerieP

TMobileHelp

Thu Nov 30 06:51:11 +0000 2017

User_823808: Hi @115777 @134484 @AdobeCare , your #Adobe #Acrobat #Reader #DC is spamming my computer desktop all the time. Please stop doing this. #fail #advertisement https://t.co/c626r8d2cp AdobeCare: Would you mind private messaging your Adobe ID(Email) so that we can look into it. Thanks ^Raj https://t.co/iuwZCjz4Or

AdobeCare

Thu Nov 30 07:29:48 +0000 2017

User_331085: I wish the @115783 app wasn’t such a nightmare for looking up your host’s address. I can’t find the booking or address for the place I’m staying at tonight. WTH. AirbnbHelp: Hi! If you have an accepted reservation, you can find the listing address under your Trips tab. DM us your email and more info (screenshots) if you need further assistance! https://t.co/WCQEFGIlXC

AirbnbHelp

Thu Nov 30 07:18:09 +0000 2017

User_823809: Nou lekker dan @115783 jullie fucking verificatieproces werkt voor geen meter. Heb nu al 6x mijn ID gescand en nog is het niet goed. En helpdesk werkt niet want ID is niet gecontroleerd #WTF #arbnbnl AirbnbHelp: We're sorry to hear this and would like to take a closer look. Can you please DM us your email address so we can locate your account? We're here to help.

AirbnbHelp

Wed Nov 22 04:38:47 +0000 2017

User_823810: Got notification that my @118916 points will expire soon. That's so unfortunate - you guys have cut back so much - making it harder to earn points and taking them away sooner IHGService: We regret your disappointment about the new Terms and condition of the IHGRewardsClub program. I have forwarded your feedback to the program administrators to be used for future enhancement. I appreciate your patronage. Pls DM us if needed. ^gp https://t.co/2rT0l9N9Cu

IHGService

Thu Nov 30 00:41:42 +0000 2017

User_823811: what’s up with this month’s ad? It’s ridiculous and awkward. Who signed off on this? Do you really sell bourbon? #fail #somanyquestions AskTarget: Thanks for reaching out to us regarding this matter. We would like to fully understand your concern, and ask that you DM us providing a screenshot or picture of the part of our weekly ad you are referring to. We look forward to your message! https://t.co/bEVlRVM6db

AskTarget

Thu Nov 30 00:40:58 +0000 2017

User_823812: I need an everything bagel and like, a Target shopping spree. User_823812: hello, can you hear me? AskTarget: Thanks for reaching out to us. We're here to help! Let us know your comments, questions, or concerns so that we may determine the best way to assist you. We look forward to your response!

AskTarget

Thu Nov 30 07:11:16 +0000 2017

User_823813: I hv prblm input window my Dell plz DellCares: Hi , We have replied to you on the Direct message. We request you to please check and share the details there, so we can assist you. ^RM

DellCares

Tue Oct 31 21:59:21 +0000 2017

User_480489: I used to get #FS2 with @117830 ... not sure why @115900 doesn’t carry it, but they need to bone up on their sports package... comcastcares: Thanks for your channel request and feedback. Feel free to reach out if you have any other questions or concerns. -VG

comcastcares

Tue Oct 31 22:00:13 +0000 2017

User_823814: #mobile_Care comcastcares: Are you having a billing or service issue that I can assist you with today? -VG

comcastcares

Tue Oct 31 21:42:34 +0000 2017

User_823815: blatant sexism aside, please tell me how does one respond to that? I tried laughing it off but that was beyond disgusting AmericanAir: Here at American we want everyone to feel comfortable when travelling with us. Please DM flight details so we can follow-up. User_823816: @823815 Pretty disgusted! Hope you actually take action. Can't believe a person would think this was professional or appropriate to say to ANYONE!

AmericanAir

Tue Oct 31 21:42:31 +0000 2017

User_323286: why does your app still suck? Every international trip you bug me to check in via app then don’t allow it?!? AmericanAir: We're sorry for any difficulties that you're experiencing. We'll get this over to our App Team and have them take a look.

AmericanAir

Tue Oct 31 21:41:39 +0000 2017

User_823817: Seriously time for an airline change. @AmericanAir ruined the start of our vacation and cust. serv. doesn't care. #moneydownthedrain AmericanAir: We care. If you'd like, please share your record locator and details in DMs.

AmericanAir

Tue Oct 31 21:42:10 +0000 2017

User_115892: Gorgeous sky over @AmericanAir jets at @164688 tonight! https://t.co/PmRcjatBaa AmericanAir: Looks like you have a pretty good view today! Thanks.

AmericanAir

Tue Oct 31 21:43:18 +0000 2017

User_116121: And also, why AA1048 diverted to MDT? AmericanAir: We're not showing that either of these flights have be diverted, Sven. User_116121: Thanks. Looks like a lot of mistakes in @116125 at this time. Same as LH 410. isn’t diverted to LGA User_116121: Thanks

AmericanAir

Tue Oct 31 22:11:12 +0000 2017

User_823818: been a customer for over a decade. Still the worst service I pay for. Drops 9/10 calls, Can't download images, web browse. Thnx

Tue Oct 31 22:12:27 +0000 2017

User_823819: Man bro y’all so fucking trash and im irritated as fuck @115911 how tf my calls not coming thru or going out but I can do other shit. Pmo!! TMobileHelp: Let's get to the bottom of that ASAP! Please DM so we can help. *JohnWard

TMobileHelp

Tue Oct 31 22:08:40 +0000 2017

User_404235: @115911 a mile apart, difference is too great to ignore. Especially when the 1st one is in an area where data is needed most. https://t.co/6IHGw7NoLi TMobileHelp: @117543 We want the best speeds for you where you need it, Jess. Please DM us. https://t.co/lH0SH5fy2m *MikeRice

TMobileHelp

Tue Oct 31 22:05:15 +0000 2017

User_823821: Vudu credit is not working TMobileHelp: Hey Chris! Send a DM our way and I'd be happy to get to the bottom of this with you! https://t.co/senzStoecA *HillaryTurner

TMobileHelp

Tue Oct 31 22:00:45 +0000 2017

User_823822: Back again with another issue. @115911 TMobileHelp: I've just responded to your DM and look forward to assisting you! https://t.co/gAmFrAsnx1 *PatrickUllmann

TMobileHelp

Tue Oct 31 21:57:35 +0000 2017

User_823823: it's been two weeks. fix this. https://t.co/fGPEKVvuZO TMobileHelp: That's weird, let's check that out. DM us, we're here to help. *JoanO

TMobileHelp

Tue Oct 31 21:30:37 +0000 2017

User_630312: on flight 1454. FA tells 2 AList preferred we can’t sit in front row and store roller bags above seat. Makes us move 5 rows User_630312: Proceeds to let someone 30 people behind put large duffel in exact same spot. TERRIBLE way to treat two business travelers for their loyalty User_630312: Icing on the cake was flight was 1/2 full. If I had a negative comment coupon to give, I would. Make some of those for your “loyal” traveler User_630312: Flight attendant name is Brady. He’s working the forward main cabin. Good to know that someone in B group got a better seat then me. Thanks SouthwestAir: We're sorry to hear of your experience, Caroline. Please DM us your confirmation # so we can followup with you. ^VP

SouthwestAir

Tue Oct 31 22:09:46 +0000 2017

User_823824: .@SouthwestAir just applied for your communications summer internship! excited to hear back and potentially work for an amazing company! SouthwestAir: Fingers and toes crossed, Rebecca! We hope to share the LUV soon! ^SL

SouthwestAir

Tue Oct 31 22:04:13 +0000 2017

User_823825: I paid for early bird, but got boarding group B. This is a huge bummer, since I paid to ensure I'm in group A. Any help here? SouthwestAir: Hey there, Rachael. EarlyBird guarantees automatic check in 36 hrs prior to departure, not a specific boarding position. ^TL

SouthwestAir

Tue Oct 31 22:06:20 +0000 2017

User_435743: I get two carry ons or two checked bags? SouthwestAir: Both! Check out our Baggage Policies here: https://t.co/EKa36bfPT8 ^SL

SouthwestAir

Tue Oct 31 21:59:12 +0000 2017

User_823826: You can always find a little bit of home, even in the big city. Thanks @southwestair for this bit 😉 https://t.co/celsbReK5a https://t.co/B4spha4qxC SouthwestAir: Home is whenever we're with you, Sarah! We look forward to our next adventure together soon. ^SL

SouthwestAir

Sun Oct 29 21:39:16 +0000 2017

User_505355: will the new shameless episodes be on hulu when they premiere @115940 @hulu_support hulu_support: Hi! You will be able to watch all of the dysfunction when the season airs if you have the SHOWTIME Add-on.

hulu_support

Wed Nov 22 03:51:22 +0000 2017

User_823827: where you pay a lot of money for no internet... ATT: How are you doing, K? Thank you for contacting the AT&T social media team. We are here to help you look into your internet service issue. Can you please troubleshoot your device through this link:https://t.co/0Mh2MHnGWu? Let us know if link is helpful. ^WaleA.

ATT

Wed Nov 22 06:18:41 +0000 2017

User_823828: さっきつくったクレカが届いてAmazonプライムに早速なった〜(*⌒▽⌒*)♥幸せだ〜♥はやくiPadほちい〜 AmazonHelp: Amazonプライムにご登録いただき、誠にありがとうございます🙇　特典には、配送特典以外にも、プライム・ビデオをはじめさまざまなサービスをご用意しておりますので、ぜひたくさんご活用くださいませ☺️ 　https://t.co/a4QNwGgU6R　SM

AmazonHelp

Wed Nov 22 05:51:23 +0000 2017

User_823829: there should be bonus and gifts for regular customers. Even shops give that. Cant ,t a regular customer get prime membership as loyality gift?:p AmazonHelp: We do not have any such offer at this point in time. However, I've noted your comments and have forwarded your feedback internally. ^AH User_823829: I was talking about a custom made offer for regular customer .i use amazon almost in every 4 weeks. I missed the previous prime membership offer but one loyal customer can get free prime membership as a loyality gift :p

AmazonHelp

Wed Nov 22 06:00:24 +0000 2017

User_823830: Amazonで注文したDVDがまだ届かない･･･ 昨日まで到着予定なんだけど問い合わせするかなぁ･･････ AmazonHelp: ご心配をおかけしております。ご案内しているお届け予定日を経過しても未着の場合はカスタマーサービスでお調べしますので、こちらからお問合せください。https://t.co/J6YEizFHia 出品者が発送する商品の場合は、直接出品者にお問い合わせください。SM

AmazonHelp

Wed Nov 22 06:10:09 +0000 2017

User_823831: たいへん！！Amazonでピンク動画見たら請求来た！！私の消息途絶えたらAmazonに社会から消されたと思ってください。 https://t.co/SLol5IqIiO AmazonHelp: 該当のメッセージは、https://t.co/st4oU5QbhPからお送りしたものではございません。当サイトの名をかたる架空請求詐欺が増えております。記載されている連絡先には、ご連絡なさらないようお気を付けください 。 YM

AmazonHelp

Wed Nov 22 02:47:45 +0000 2017

User_823832: package “out for delivery” in my city today at 10am. Still not here at 10pm. Should I give up? UPSHelp: If you need assistance, please use the link provided to DM us your tracking and contact information. Thanks ^AD https://t.co/wKJHDYehJo

UPSHelp

Wed Nov 22 05:31:31 +0000 2017

User_823833: your call agents are ill prepared to deal w/problems and their managers are no better. The CS I received today was a tragic comedy of poor service. UPSHelp: I'm very sorry to hear about the service you received. Feel free to DM us the details and your contact information so we can look into what happened. ^KS https://t.co/wKJHDYehJo

UPSHelp

Thu Nov 30 08:00:23 +0000 2017

User_823834: was awarded free 4gb data and am enabled to use it even on 4G network. What's wrong? Safaricom_Care: Sorry we have a slight technical fault with the bundle but we are working to resolve. ^NP User_823834: Until when? Safaricom_Care: We will keep you updated on progress. ^OA

Safaricom_Care

Thu Nov 30 07:45:34 +0000 2017

User_823835: i have rcvd the two msgs and i have not activated any bundle apart from data. Kindly refund my 30shs. https://t.co/w2DUwYy1Xu Safaricom_Care: Hi, kindly DM https://t.co/jF6LqBUAqM your number for us to check and advise. ^NO

Safaricom_Care

Thu Nov 30 07:39:32 +0000 2017

Safaricom_Care: Hi, your airtime has been reversed. Kindly confirm your M-Pesa balance. ^NO User_823836: Thank you i appreciate the help Safaricom_Care: Pleasure is ours, have a good day.^LA

Safaricom_Care

Thu Nov 30 07:17:21 +0000 2017

Safaricom_Care: Hi, we would love to assist kindly DM your number, names and id number.^WK User_823837: Joshua mnawe wesonga 0720442899 id 22561168 Safaricom_Care: Hey Joshua, thanks for your time on call we believe this has been resolved. Have a good day.^WW

Safaricom_Care

Thu Nov 30 07:31:19 +0000 2017

User_823838: Hi, I have a problem with these texts from bahatika i have to pay to stop them yet i never text or use their services what mischief is going on here Safaricom_Care: Hi Kenneth, kindly DM your number we check.^WK

Safaricom_Care

Thu Nov 30 07:38:37 +0000 2017

User_199665: Morning? Does your app really work ? Safaricom_Care: Yes, optimally. ^RM User_199665: Can't do Transactions.

Safaricom_Care

Thu Nov 30 07:32:32 +0000 2017

User_823839: tufanye aje ndio instagram ianze kuresist bundles zenu? Safaricom_Care: Kindly adjust your settings on instagram :Open Instagram options>Go to Settings>Cellular Data Use>then tick Use Less Data.^KC

Safaricom_Care

Thu Nov 30 07:28:08 +0000 2017

User_265951: Morning team. Am still experiencing👇with my safaricom app. https://t.co/E8g8hbBzZx Safaricom_Care: Hi,please dial *234#>Mpesa products>Simcard Update.^UA User_265951: No change yet but its ok,ill do without it. Thanks for assistance.

Safaricom_Care

Thu Nov 30 07:31:28 +0000 2017

User_823840: asante kwa hio 4GB ya bure, finally loyalty for not resisting 👌 Safaricom_Care: Enjoy, karibu. ^NO

Safaricom_Care

Thu Nov 30 07:27:33 +0000 2017

User_823841: Hey @Safaricom_Care my first time with you proved chaotic, you are beautiful but too toxic for me. See you later in life. https://t.co/MBK0L4SJZN Safaricom_Care: Data billing is volume based, not time based, click here https://t.co/NFXKAUXOND for insights to manage usage of your bundles. ^RM

Safaricom_Care

Thu Nov 30 07:18:28 +0000 2017

User_128446: Nothing new. Same old story of poor Internet. Can't browse at all. Refresh ur network Safaricom_Care: Apologies. Our network team is aware of the issue in the Campus and plans are underway to improve coverage. ^KD

Safaricom_Care

Thu Nov 30 08:03:08 +0000 2017

User_823842: I was just dying to get home but the other people in my Lyft ride were picking up drugs so I had to wait forever 🙂🙂🙂 just my luck lmfao AskLyft: Please report this to our Critical Response Line by tapping the pink 'Call Me' button at https://t.co/93jojKlTCK.

AskLyft

Thu Nov 30 07:17:08 +0000 2017

User_823843: @AskLyft i am in Glendale trying to figure out the solution to my billing info issueHave written so many emails to you’ll but no reply AskLyft: Hi, there. Can you send us a DM so we can help? https://t.co/SXpdictw1A

AskLyft

Thu Nov 30 07:06:35 +0000 2017

User_823844: had to cancel 2 rides now because your drivers were way off my pickup spot. ☹️ AskLyft: Sorry to hear about that. Please DM us the phone number associated with your account so we can look into it. https://t.co/SXpdictw1A

AskLyft

Thu Nov 30 07:16:45 +0000 2017

User_556017: Greetings! I got the standard email: ‘Lyft is investigating a potential violation of our community guidelines and Terms of Service. According to policy..’. I’ve responded numerous times asking what this is all about but get no response. AskLyft: Please DM us the phone number associated with your account so we can look into that. https://t.co/SXpdictw1A User_556017: I’ve gone ahead and deleted the app. If this is how drivers are treated, I no longer want to be a driver. I’m assuming the money that is owed to me will still be deposited on the weekly cycle?

AskLyft