inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993703961372375
},
{
"label": "POSITIVE",
"score": 0.00062956364126876
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
{
"text": "I have a cash withdrawal in my statement. Why is that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991379976272583
},
{
"label": "POSITIVE",
"score": 0.0008620069711469114
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
{
"text": "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994789958000183
},
{
"label": "POSITIVE",
"score": 0.0005209606024436653
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
{
"text": "Why was I charged an additional $1?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997938334941864
},
{
"label": "POSITIVE",
"score": 0.0020616936963051558
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
{
"text": "Why is there a fee for doing a transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987917542457581
},
{
"label": "POSITIVE",
"score": 0.0012082287576049566
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
{
"text": "Can a credit card be used to transfer money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992898106575012
},
{
"label": "POSITIVE",
"score": 0.0007101717637851834
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
{
"text": "Card refund is not showing up in my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997060298919678
},
{
"label": "POSITIVE",
"score": 0.0002939357946161181
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
{
"text": "I'm having trouble proving my identity"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997801184654236
},
{
"label": "POSITIVE",
"score": 0.0002199065638706088
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null |
{
"text": "Can cards be delivered? Where?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996701180934906
},
{
"label": "POSITIVE",
"score": 0.003298759926110506
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
{
"text": "Can you explain your refund policy, please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9922558665275574
},
{
"label": "POSITIVE",
"score": 0.007744120433926582
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
{
"text": "My wallet is empty even though I topped it up an hour ago."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995895028114319
},
{
"label": "POSITIVE",
"score": 0.00041053732275031507
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
{
"text": "I've been waiting for a top up to come through for over an hour and I need the funds now."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982386827468872
},
{
"label": "POSITIVE",
"score": 0.0017613572999835014
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
{
"text": "How many different currencies can I have my money in?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.001218120683915913
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null |
{
"text": "What is the expected delivery date of my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970219135284424
},
{
"label": "POSITIVE",
"score": 0.002978040836751461
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
{
"text": "I had to pay money for paying with my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999367892742157
},
{
"label": "POSITIVE",
"score": 0.0006320984684862196
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
{
"text": "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991579055786133
},
{
"label": "POSITIVE",
"score": 0.0008421286474913359
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
{
"text": "Can both a Visa and Mastercard be received from you?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9832537770271301
},
{
"label": "POSITIVE",
"score": 0.016746241599321365
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
{
"text": "How can I change my account details?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999563992023468
},
{
"label": "POSITIVE",
"score": 0.0004360279708635062
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
{
"text": "There is a payment in the app I did not make"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957691431045532
},
{
"label": "POSITIVE",
"score": 0.0042308359406888485
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
{
"text": "I need my PIN unlocked."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992343187332153
},
{
"label": "POSITIVE",
"score": 0.0007656394154764712
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
{
"text": "When will my deposit post to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990703463554382
},
{
"label": "POSITIVE",
"score": 0.000929680303670466
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
{
"text": "Instructions for activating card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.14767667651176453
},
{
"label": "POSITIVE",
"score": 0.8523232936859131
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
{
"text": "I need to stop a transaction that I made."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994657635688782
},
{
"label": "POSITIVE",
"score": 0.0005342278745956719
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
{
"text": "My card's expiration date is close."
}
|
[
{
"label": "NEGATIVE",
"score": 0.998625636100769
},
{
"label": "POSITIVE",
"score": 0.0013743379386141896
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
{
"text": "I bought a product a week ago, but may need to return it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986910820007324
},
{
"label": "POSITIVE",
"score": 0.0013089217245578766
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
{
"text": "I am inquiring about your auto top up feature."
}
|
[
{
"label": "NEGATIVE",
"score": 0.40870586037635803
},
{
"label": "POSITIVE",
"score": 0.5912941694259644
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
{
"text": "I can't see the transfer that I put in."
}
|
[
{
"label": "NEGATIVE",
"score": 0.992390513420105
},
{
"label": "POSITIVE",
"score": 0.007609449326992035
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
{
"text": "There's a card payment I didn't make"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949819445610046
},
{
"label": "POSITIVE",
"score": 0.005018048454076052
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
{
"text": "My card has an issue, the payment has been deferred."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9904789924621582
},
{
"label": "POSITIVE",
"score": 0.00952097401022911
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
{
"text": "Can my job deposit my wages directly into the account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964348077774048
},
{
"label": "POSITIVE",
"score": 0.0035652106162160635
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null |
{
"text": "What is needed for identity verification?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983986616134644
},
{
"label": "POSITIVE",
"score": 0.0016013821586966515
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
{
"text": "I think I lost my phone. Is there a way to prevent anyone from getting into my account on it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997212290763855
},
{
"label": "POSITIVE",
"score": 0.00027874932857230306
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
{
"text": "Am I getting charged for making a payment?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968016147613525
},
{
"label": "POSITIVE",
"score": 0.003198347520083189
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
{
"text": "Is it possible to get a refund?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982591271400452
},
{
"label": "POSITIVE",
"score": 0.001740868086926639
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
{
"text": "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965890049934387
},
{
"label": "POSITIVE",
"score": 0.0034109922125935555
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
{
"text": "How can I change to my married name?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990041255950928
},
{
"label": "POSITIVE",
"score": 0.0009958648588508368
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
{
"text": "Can you tell me what countries you offer support for?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9794670939445496
},
{
"label": "POSITIVE",
"score": 0.020532844588160515
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
{
"text": "The cheque I sent a few days ago has not been deposited yet, what is the hold up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993879795074463
},
{
"label": "POSITIVE",
"score": 0.0006120516336522996
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
{
"text": "Does my top up and apple pay work together?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979281425476074
},
{
"label": "POSITIVE",
"score": 0.0020718614105135202
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
{
"text": "What does it mean if my cash withdrawal is pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986191391944885
},
{
"label": "POSITIVE",
"score": 0.001380891422741115
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
{
"text": "How do I link my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969868659973145
},
{
"label": "POSITIVE",
"score": 0.003013079287484288
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
{
"text": "How many incorrect attempts cause card to be blocked?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994863271713257
},
{
"label": "POSITIVE",
"score": 0.0005136887193657458
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
{
"text": "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993226528167725
},
{
"label": "POSITIVE",
"score": 0.0006773805944249034
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
{
"text": "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9953593015670776
},
{
"label": "POSITIVE",
"score": 0.004640709143131971
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
{
"text": "Why are you asking so many questions about who I am"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976338148117065
},
{
"label": "POSITIVE",
"score": 0.002366203349083662
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
{
"text": "Why is my disposable card not working?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997149109840393
},
{
"label": "POSITIVE",
"score": 0.0002851080207619816
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 72
}
|
Default
| null | null |
{
"text": "I would like to cancel my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997475743293762
},
{
"label": "POSITIVE",
"score": 0.0002524289593566209
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
{
"text": "Where in the European Union can I get a card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984217882156372
},
{
"label": "POSITIVE",
"score": 0.0015782450791448355
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
{
"text": "Can I get a disposable card? How many can I have? How often can I use them?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994273781776428
},
{
"label": "POSITIVE",
"score": 0.0005726264207623899
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
{
"text": "who can put money in my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993234872817993
},
{
"label": "POSITIVE",
"score": 0.0006765209836885333
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
{
"text": "Why has my payment been declined? I paid by card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968701004981995
},
{
"label": "POSITIVE",
"score": 0.003129884833469987
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
{
"text": "There are strange transactions on my account. What should I do if I think someone stole my details?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986142516136169
},
{
"label": "POSITIVE",
"score": 0.001385729992762208
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
{
"text": "I need an actual card that I can hold in my hand, how do I do that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995033740997314
},
{
"label": "POSITIVE",
"score": 0.0004965978441759944
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
{
"text": "I'm in China and need a new card. Please help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952663779258728
},
{
"label": "POSITIVE",
"score": 0.004733585752546787
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
{
"text": "I made a transfer into my account and now I need to cancel it"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996640086174011
},
{
"label": "POSITIVE",
"score": 0.0003360447008162737
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
{
"text": "How long will my transfer stay pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979429841041565
},
{
"label": "POSITIVE",
"score": 0.0020570328924804926
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
{
"text": "Can I get support?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9945036768913269
},
{
"label": "POSITIVE",
"score": 0.005496373865753412
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
{
"text": "What is the verification process for my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980971813201904
},
{
"label": "POSITIVE",
"score": 0.001902848482131958
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null |
{
"text": "I didn't receive the correct amount of cash when I exchanged it overseas."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996496438980103
},
{
"label": "POSITIVE",
"score": 0.0003503283660393208
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
{
"text": "How do I initiated a bank transfer to top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991663694381714
},
{
"label": "POSITIVE",
"score": 0.0008336447062902153
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
{
"text": "My passcode is not being accepted"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997937083244324
},
{
"label": "POSITIVE",
"score": 0.00020628927450161427
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
{
"text": "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994237422943115
},
{
"label": "POSITIVE",
"score": 0.0005762975197285414
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
{
"text": "I am still waiting for a transfer I did"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9939014315605164
},
{
"label": "POSITIVE",
"score": 0.006098535377532244
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
{
"text": "In my app, a direct debit payment I didn't do shows in my app"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956507682800293
},
{
"label": "POSITIVE",
"score": 0.00434923404827714
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
{
"text": "Where can I go to find out how to verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992928504943848
},
{
"label": "POSITIVE",
"score": 0.0007071568979881704
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
{
"text": "My card hasn't been working when I try to use it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990946054458618
},
{
"label": "POSITIVE",
"score": 0.0009053899557329714
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
{
"text": "I can't figure out why a transfer is still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992181062698364
},
{
"label": "POSITIVE",
"score": 0.0007818598533049226
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
{
"text": "The exchange rate looks wrong on a holiday purchase"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994460940361023
},
{
"label": "POSITIVE",
"score": 0.0005539007252082229
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
{
"text": "I just bought an item and would like to stop payment can you tell me if the item has been sent yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995644092559814
},
{
"label": "POSITIVE",
"score": 0.0004355456621851772
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
{
"text": "Are there any extras for exchanging currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991353750228882
},
{
"label": "POSITIVE",
"score": 0.0008646126952953637
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
{
"text": "I had a card payment that was declined. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956997632980347
},
{
"label": "POSITIVE",
"score": 0.004300241824239492
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
{
"text": "Do you support direct deposits from my employer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9780305027961731
},
{
"label": "POSITIVE",
"score": 0.021969495341181755
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null |
{
"text": "My virtual card isn't working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997713565826416
},
{
"label": "POSITIVE",
"score": 0.00022864065249450505
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 72
}
|
Default
| null | null |
{
"text": "Is this card available to United States Residents?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9832047820091248
},
{
"label": "POSITIVE",
"score": 0.016795199364423752
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
{
"text": "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987308382987976
},
{
"label": "POSITIVE",
"score": 0.00126912712585181
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
{
"text": "What if there is an error on the exchange rate?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995203614234924
},
{
"label": "POSITIVE",
"score": 0.0004795942804776132
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
{
"text": "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992255568504333
},
{
"label": "POSITIVE",
"score": 0.0007744707982055843
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
{
"text": "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990074038505554
},
{
"label": "POSITIVE",
"score": 0.000992625136859715
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
{
"text": "I could not get the top-up to go through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996699094772339
},
{
"label": "POSITIVE",
"score": 0.0003301357210148126
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
{
"text": "Can both Visa and Mastercard be chosen?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9940531253814697
},
{
"label": "POSITIVE",
"score": 0.005946848075836897
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
{
"text": "Do you need to know my first and last name?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989706873893738
},
{
"label": "POSITIVE",
"score": 0.0010292819933965802
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
{
"text": "Why would my card payment be cancelled?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988930225372314
},
{
"label": "POSITIVE",
"score": 0.0011069283355027437
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
{
"text": "How much is a physical card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966422319412231
},
{
"label": "POSITIVE",
"score": 0.0033578069414943457
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
{
"text": "The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997131824493408
},
{
"label": "POSITIVE",
"score": 0.0002868626907002181
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
{
"text": "How do I find out my source of funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989156723022461
},
{
"label": "POSITIVE",
"score": 0.0010843618074432015
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
{
"text": "Will the duplicated payment be refunded?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998343288898468
},
{
"label": "POSITIVE",
"score": 0.0016567397397011518
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
{
"text": "I tried to make a withdrawal from the ATM, but it was cancelled."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996045231819153
},
{
"label": "POSITIVE",
"score": 0.00039542323793284595
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
{
"text": "How do I find out what countries you service and what countries you do not?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9935470819473267
},
{
"label": "POSITIVE",
"score": 0.00645291106775403
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
{
"text": "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9939296841621399
},
{
"label": "POSITIVE",
"score": 0.006070389412343502
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
{
"text": "My card will expire next month, will I need to order a new one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986214637756348
},
{
"label": "POSITIVE",
"score": 0.001378550543449819
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
{
"text": "Is there a limit for top ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9925641417503357
},
{
"label": "POSITIVE",
"score": 0.007435867562890053
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
{
"text": "I have a direct debit on my records that is strange and I need help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978680610656738
},
{
"label": "POSITIVE",
"score": 0.002131938235834241
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
{
"text": "My card doesn't seem to work anymore"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995097517967224
},
{
"label": "POSITIVE",
"score": 0.0004902235232293606
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
{
"text": "I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990715980529785
},
{
"label": "POSITIVE",
"score": 0.0009284362313337624
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
{
"text": "I was wondering if you will take any fees in exchange for top ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988712072372437
},
{
"label": "POSITIVE",
"score": 0.001128813368268311
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
{
"text": "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975972771644592
},
{
"label": "POSITIVE",
"score": 0.0024027188774198294
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
{
"text": "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9029766321182251
},
{
"label": "POSITIVE",
"score": 0.09702332317829132
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
{
"text": "How can I get funds into my account from my American Express?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995903968811035
},
{
"label": "POSITIVE",
"score": 0.0004096380725968629
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
{
"text": "What are the disposable cards restrictions?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987779855728149
},
{
"label": "POSITIVE",
"score": 0.0012220075586810708
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
{
"text": "I think I was double charged"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9368529915809631
},
{
"label": "POSITIVE",
"score": 0.06314700841903687
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
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