id
stringlengths 36
36
| status
stringclasses 1
value | _server_id
stringlengths 36
36
| text
stringlengths 13
368
| sentiment.suggestion
stringclasses 3
values | sentiment.suggestion.score
null | sentiment.suggestion.agent
null | topics.suggestion
listlengths 1
4
⌀ | topics.suggestion.score
null | topics.suggestion.agent
null |
|---|---|---|---|---|---|---|---|---|---|
74194048-4270-4e14-b5d8-58193abd969c
|
pending
|
70e66e5f-32a6-4376-9b89-48c355365e56
|
I need to reset my passcode. How do I do it?
|
neutral
| null | null |
[
"passcode_forgotten"
] | null | null |
e581fec0-b96a-4ef3-ac7b-e2d7954d7f5b
|
pending
|
5ccce4ce-dc63-4835-85f6-1dbe28b63480
|
Show me please how to reset my passcode.
|
neutral
| null | null |
[
"passcode_forgotten",
"Refund_not_showing_up"
] | null | null |
664ab62c-98f6-49bc-8d80-c2d774d3cc4a
|
pending
|
c96f455b-4367-4eab-bf5d-d283fc7e682a
|
Help me reset the passcode.
|
neutral
| null | null |
[
"passcode_forgotten"
] | null | null |
f1040193-e009-49db-9d14-c146462f21e4
|
pending
|
0b9971db-67c9-46f2-85e7-2b39266e1785
|
I have forgotten my passcode to access my app
|
neutral
| null | null |
[
"exchange_via_app",
"passcode_forgotten"
] | null | null |
847b96df-fb33-42d8-ac8e-bf909aee8ef1
|
pending
|
03b8ee11-ef51-494c-8a72-9ebfab903616
|
What should I do if the passcode doesn't work for me?
|
neutral
| null | null |
[
"passcode_forgotten"
] | null | null |
58278ebd-6a9e-4945-babf-d3f1690ee5d1
|
pending
|
6f59f135-6b28-48e5-be3c-449044316e6b
|
I do not remember the code, what should I do?
|
neutral
| null | null |
[
"passcode_forgotten"
] | null | null |
9580dacf-dfb2-4c18-afcb-8bf56bd0ef45
|
pending
|
de7d9809-7016-4776-85b7-8a39674bebe7
|
Where can I reset the passcode?
|
neutral
| null | null |
[
"passcode_forgotten"
] | null | null |
c0fc052e-ae7f-4956-8295-cde1adac1938
|
pending
|
8cafa2b6-920c-49a5-afc4-7a3b6552fea4
|
I need help resetting my passcode to access my app.
|
neutral
| null | null |
[
"exchange_via_app",
"passcode_forgotten"
] | null | null |
d90fe98e-bb47-4233-8b02-2e3238779c5e
|
pending
|
bb172187-0dc2-427d-ac62-e17496ae8868
|
What steps do I take to receive another passcode?
|
neutral
| null | null |
[
"passcode_forgotten"
] | null | null |
3fa31516-0700-46ac-a571-72eefe555731
|
pending
|
96a3e3e1-fd11-42e6-bb61-49d1fe302579
|
I forgot my password
|
positive
| null | null |
[
"passcode_forgotten",
"transfer_into_account",
"verify_my_identity"
] | null | null |
ae35bb2d-d79f-40e8-8361-5f7bd7d1516d
|
pending
|
27ce1e76-71e7-45a7-a78e-f0266cdc7f7d
|
I forgot my code to get into the app.
|
positive
| null | null |
[
"exchange_via_app"
] | null | null |
6fa77f7a-dcad-40e4-92d0-064085902f87
|
pending
|
d80a13a0-7daf-4397-8b4b-73cefbdf9491
|
I have forgotten my password.
|
positive
| null | null |
[
"passcode_forgotten",
"verify_my_identity"
] | null | null |
e671f18e-8a05-49a9-bfb4-1965d8e9ac09
|
pending
|
5fe217e7-6d30-40ba-b2b0-732b3efd094f
|
I forgot the code to access the app.
|
neutral
| null | null |
[
"exchange_via_app"
] | null | null |
c57c278c-bf32-469c-9500-22a0675f2be8
|
pending
|
90fbd65b-abe7-410f-ad3e-12887397c2fe
|
Is there a way to reset my passcode?
|
neutral
| null | null |
[
"passcode_forgotten"
] | null | null |
92fd1066-70a3-47e6-a30d-24a09fccb002
|
pending
|
7407626b-39c6-407e-9019-ce81ff0e8465
|
Can you help me reset my password?
|
positive
| null | null |
[
"passcode_forgotten"
] | null | null |
36d0a2ba-6cc5-4139-bd7f-d897e7dd7288
|
pending
|
e1e1b7d1-6af5-4f50-aca2-fc9e9f605904
|
Can I reset my password? I don't know what it is.
|
positive
| null | null |
[
"passcode_forgotten"
] | null | null |
826350bb-9b53-45e6-8776-bca94f9d14d1
|
pending
|
aed52edb-5c95-496e-87ff-0731be66527e
|
How do I reset the passcode?
|
neutral
| null | null |
[
"passcode_forgotten"
] | null | null |
a6468b10-48ee-4d6b-94b2-e76eb0707a4d
|
pending
|
676bbabc-18ca-42b1-a949-5094bdb607a5
|
What should I do if I forgot my passcode?
|
neutral
| null | null |
[
"passcode_forgotten"
] | null | null |
976c0cae-d7a1-45dd-85d2-9be8d1652575
|
pending
|
29bfeece-db3c-4d28-8f2a-d8f1cdfb6ea0
|
My passcode doesn't work
|
neutral
| null | null |
[
"passcode_forgotten"
] | null | null |
5417191e-3795-49da-904b-4388c6ebf3a4
|
pending
|
36de5846-167f-4ef3-8972-71a4a6d9e0bb
|
Tell me how to reset the passcode.
|
neutral
| null | null |
[
"passcode_forgotten"
] | null | null |
1ecbcba8-e085-41a9-9164-01da733da334
|
pending
|
782aa8e0-5302-46bb-a5b5-66db44f64afd
|
I need a new passcode.
|
neutral
| null | null |
[
"passcode_forgotten"
] | null | null |
40ae5128-2b06-4fb7-b6c5-9e5dd0984ba4
|
pending
|
7958c506-b2b9-4a6d-afa8-ac69761e3821
|
I don't have my access code for the app.
|
neutral
| null | null |
[
"exchange_via_app"
] | null | null |
baa64774-a882-473f-88b0-00cf7b8e10dc
|
pending
|
cce92a46-ca83-4f0b-9d7d-94f80143c097
|
Can you tell me what to do to reset my passcode?
|
neutral
| null | null |
[
"passcode_forgotten"
] | null | null |
74aa0573-ad40-4c91-b309-328ceb89813c
|
pending
|
70e04b2d-eafb-4ff2-89fb-726be57a370a
|
What is the code I need to get into the app?
|
positive
| null | null |
[
"exchange_via_app"
] | null | null |
31dbadba-5469-43e5-983e-9e5e44586cc4
|
pending
|
5e251d82-22d2-420d-94ea-bc19ab2d75cb
|
Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.
|
negative
| null | null |
[
"receiving_money",
"why_verify_identity"
] | null | null |
919b2fd4-b712-4d5a-9026-a6e9e8e67ba2
|
pending
|
d7a699a6-4bc9-43ff-afad-d389ad970421
|
My withdrawal was cancelled.
|
neutral
| null | null |
[
"cancel_transfer",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | null | null |
7936e6a6-6be8-4df1-a772-e2f728bbe2bb
|
pending
|
14e63acc-f8b1-4a9d-8bd8-c68ec7c41631
|
This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?
|
neutral
| null | null |
[
"atm_support",
"card_not_working"
] | null | null |
6ca86277-9ae4-4378-a5ac-25e4a5a1fb64
|
pending
|
8986ee28-38b8-4398-90d8-dd3be96c2736
|
The ATM did not allow me to withdraw
|
neutral
| null | null |
[
"atm_support"
] | null | null |
198c9a5c-e90d-4a6d-a25f-0708220f1d93
|
pending
|
c1f0ad40-d29f-4222-ac08-f61020eb9f21
|
Why was my ATM transaction cancelled?
|
negative
| null | null |
[
"atm_support",
"cancel_transfer",
"why_verify_identity"
] | null | null |
6b2d850a-7d99-46cd-8397-e67364314320
|
pending
|
9945e16d-b4dd-4d5a-945c-deda8cc72654
|
The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?
|
negative
| null | null |
[
"atm_support"
] | null | null |
3035d2c8-85a2-4a27-8d67-4443af5a2a67
|
pending
|
d311a740-979b-49b1-9c70-503d909ef863
|
I was at the ATM trying to made a withdraw and I was declined.
|
negative
| null | null |
[
"atm_support",
"declined_cash_withdrawal"
] | null | null |
0186d67e-1b47-460a-a9aa-1559193c1406
|
pending
|
ba3534bc-52fe-45f9-a787-826cf2fd7062
|
The ATM didn't let me get any cash
|
neutral
| null | null |
[
"atm_support"
] | null | null |
90dbf28c-6991-4f15-8197-155ab9d18dc2
|
pending
|
7f6bfca9-7afe-4994-9bbe-0225615e9823
|
I want to know why I have been unable to withdrawn funds.
|
negative
| null | null |
[
"unable_to_verify_identity",
"why_verify_identity"
] | null | null |
6dc048ae-c9b1-4af8-94c7-a73506ef39a2
|
pending
|
959ba9b7-3b37-41d6-bd9c-6df69e8a3ea6
|
I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!
|
neutral
| null | null |
[
"atm_support",
"verify_my_identity"
] | null | null |
65e5314c-e4f9-4824-a33f-8e55ebc6c5e1
|
pending
|
c5d07789-6193-4e02-8944-4bc1fe8b76df
|
Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.
|
negative
| null | null |
[
"declined_cash_withdrawal"
] | null | null |
c07698ca-a15c-4bdb-ada6-9984291b86ae
|
pending
|
bb6eec2c-bb4e-45fa-861e-c166ce0b2081
|
Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.
|
neutral
| null | null |
[
"atm_support"
] | null | null |
1432ba09-7ff0-4133-8400-982f262efa9a
|
pending
|
80e94074-1ac5-483e-8d75-470289ae8e6f
|
I tried to make a cash withdrawal and it was declined. Why did this happen?
|
negative
| null | null |
[
"declined_cash_withdrawal",
"why_verify_identity"
] | null | null |
74a688fd-82e5-4c28-a0e4-dfa6fb98c1a4
|
pending
|
078340b3-fc4f-4dbe-8f3e-893a33948d05
|
I can't get money out of the ATM
|
negative
| null | null |
[
"atm_support",
"receiving_money"
] | null | null |
04f996f8-285d-4740-ad04-174510a050f8
|
pending
|
47562831-f6db-473b-9b96-4a72d71a64cc
|
The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?
|
negative
| null | null |
[
"atm_support",
"card_payment_wrong_exchange_rate"
] | null | null |
90b68fb7-dbe0-40a9-b7e7-4727d5413447
|
pending
|
9ba2be1b-95c1-4377-a0d6-ed4ad14f7b6a
|
The withdrawal was declined I am unsure as to why this happened?
|
negative
| null | null |
[
"declined_cash_withdrawal",
"why_verify_identity"
] | null | null |
4fc61700-a572-4e5e-a819-ec8019082ce1
|
pending
|
d497c956-1e3b-4d15-a2d4-4c3764f499ac
|
I was declined when I tried to get cash.
|
negative
| null | null |
[
"declined_card_payment",
"declined_cash_withdrawal"
] | null | null |
94cd50db-2a34-4af7-b1a6-5f19b0230b0a
|
pending
|
03ba0343-5aac-4c2a-a728-9eceac255662
|
Why was I declined at the ATM today when I was trying to make a withdraw?
|
negative
| null | null |
[
"atm_support",
"declined_cash_withdrawal",
"why_verify_identity"
] | null | null |
5ba3e3d0-791e-40ad-bc60-f8c40966ef57
|
pending
|
0e3bb4f5-7d13-417b-b453-371671ed209c
|
What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!
|
negative
| null | null |
[
"atm_support",
"why_verify_identity"
] | null | null |
1709bf6b-2df8-45e4-ac6d-477854918bda
|
pending
|
4a7c8434-a476-4ad0-a674-9f7c421569e9
|
Why did the ATM machine fail to give me a cash withdrawal?
|
negative
| null | null |
[
"atm_support",
"why_verify_identity"
] | null | null |
8bde0ee9-a39b-4450-8ac1-e8283a54fae8
|
pending
|
b41efb05-9faf-4a20-a641-8179106672b3
|
My ATM transaction was unsuccessful.
|
negative
| null | null |
[
"atm_support",
"failed_transfer",
"top_up_failed"
] | null | null |
73e9e852-88df-448a-87d9-a5c5277ba25d
|
pending
|
11974535-9167-4e6c-99da-19a3513881b2
|
I attempted to get cash but was declined.
|
negative
| null | null |
[
"declined_card_payment",
"declined_cash_withdrawal",
"declined_transfer"
] | null | null |
7b2edfcf-0d49-4e41-889b-17a3caa9e309
|
pending
|
72a69b1a-3792-4b16-b0fa-ced8856e02fa
|
I tried to withdraw money but I was declined!
|
negative
| null | null |
[
"declined_cash_withdrawal",
"receiving_money"
] | null | null |
9ee506ad-51b6-4ef1-814d-1fb14f541563
|
pending
|
ab5c77eb-890b-4ad1-a249-ad272517ca64
|
How come I can't take money out of the ATM?
|
negative
| null | null |
[
"atm_support",
"receiving_money"
] | null | null |
8212664b-7bcf-498a-bad1-c58083da1411
|
pending
|
caf0f8b7-16c5-4df2-afc4-07ad3e5d45d0
|
The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?
|
negative
| null | null |
[
"atm_support",
"transaction_charged_twice"
] | null | null |
a69582af-1afe-4f92-8797-de3839772ba6
|
pending
|
0a37c9d9-c3f3-430c-9bfe-8793a15c9f52
|
Why was my cash withdrawal declined?
|
negative
| null | null |
[
"declined_cash_withdrawal",
"why_verify_identity"
] | null | null |
ec27db6b-2382-4203-a0d2-f7ec902cda38
|
pending
|
aa3044ce-5642-445c-ad2d-f8268570e706
|
Why could I not get cash?
|
negative
| null | null |
[
"why_verify_identity"
] | null | null |
e092b837-fe34-48c7-abbb-8bd4bf7a672f
|
pending
|
2da4763c-5ddb-4994-bc28-72a75593463d
|
why couldn't I get cash in the ATM?
|
negative
| null | null |
[
"atm_support",
"why_verify_identity"
] | null | null |
0a1ee38f-d63b-4c53-8579-d55dbe9adf62
|
pending
|
e1542ef3-f43a-496c-955a-e48eddee80ad
|
Why can't I get cash?
|
negative
| null | null |
[
"receiving_money",
"unable_to_verify_identity",
"why_verify_identity"
] | null | null |
887afca3-a454-4cf5-a63d-0c6017e9603f
|
pending
|
3d21fd09-a205-412e-831f-df0fb796e717
|
Why didn't the ATM give me my money?
|
negative
| null | null |
[
"atm_support",
"receiving_money",
"why_verify_identity"
] | null | null |
3ea8a70d-5b0b-4105-9f1c-ac7d5b23f858
|
pending
|
b194c6cf-7243-43c0-ae8e-4e4da4f8cee9
|
i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen?
|
negative
| null | null |
[
"atm_support",
"declined_cash_withdrawal",
"why_verify_identity"
] | null | null |
215ea8f8-06fa-4804-9971-768303b6bd12
|
pending
|
5cea3b64-9b6e-417a-a0c5-a1d1f84be9ab
|
The ATM isn't giving out any money.
|
negative
| null | null |
[
"atm_support",
"receiving_money"
] | null | null |
bb86e2fb-9f37-4d8e-aabe-8aa231c809d8
|
pending
|
929136db-4731-4d90-b62f-57d20b5c9ded
|
Why was I declined getting cash?
|
negative
| null | null |
[
"declined_card_payment",
"declined_cash_withdrawal",
"why_verify_identity"
] | null | null |
1dca1ee1-0ca1-4953-bb0f-8ff2fe2ef054
|
pending
|
b8f0a10d-7e0b-4ab4-846d-86b8099f0737
|
I couldn't get cash at the atm
|
neutral
| null | null |
[
"atm_support",
"unable_to_verify_identity"
] | null | null |
0ceddad9-f648-48dd-a3ed-22987a10292c
|
pending
|
c48b55ff-33ce-4596-97ff-370172c81151
|
Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?
|
negative
| null | null |
[
"atm_support",
"transaction_charged_twice"
] | null | null |
4ad46d7e-1a14-4c9e-8cf1-5619c790c669
|
pending
|
50147398-431b-4959-9dad-f258215b6829
|
Why could I not choose cash at the ATM?
|
negative
| null | null |
[
"atm_support",
"why_verify_identity"
] | null | null |
6515fbae-8369-4d64-858b-c14ca763a8b9
|
pending
|
cd067280-b195-4974-9edf-48e3be282d75
|
My cash withdrawl was declined why?
|
negative
| null | null |
[
"declined_cash_withdrawal",
"why_verify_identity"
] | null | null |
b2dea1c1-f03e-46aa-b047-823cf531bb83
|
pending
|
4b827c89-889d-438d-91f6-e6f237140f5e
|
Is there a reason that the ATM declined my transaction?
|
negative
| null | null |
[
"atm_support",
"why_verify_identity"
] | null | null |
af123426-6268-4e7e-ba4d-faff00e06e21
|
pending
|
c695d566-1aba-408d-95bc-7c506aefbc10
|
The cash I tried to draw from the ATM was not approved.
|
neutral
| null | null |
[
"atm_support"
] | null | null |
3d9bd8ff-8c09-47bf-ad45-36fa7753b208
|
pending
|
755b4d30-c146-4991-ace3-5e4069f7df5f
|
atm would not give me cash
|
negative
| null | null |
[
"atm_support"
] | null | null |
467ea6a9-57a9-4043-9c28-8e159f91ea81
|
pending
|
3ee5e54f-c4fc-449f-9b0a-2e01987d2b26
|
My card payment is still on hold, why is it so?
|
positive
| null | null |
[
"pending_card_payment",
"why_verify_identity"
] | null | null |
0a1cb5ff-1a4b-4499-be94-c9ff44d773a8
|
pending
|
5dc241cc-6b0f-4eb0-8a54-b5caa63cf6c2
|
Why is my payment pending?
|
neutral
| null | null |
[
"pending_card_payment",
"why_verify_identity"
] | null | null |
fd939ff0-24e6-426f-b3ff-5cb377f6576b
|
pending
|
3cd1d9ba-0a4e-4865-a606-00bb4e1eab81
|
My card payment is still pending.
|
neutral
| null | null |
[
"pending_card_payment"
] | null | null |
92c659ee-b93a-4846-8a7d-53ca0feeade1
|
pending
|
f0ea26ac-5a4d-40d9-9c87-3982b78276f1
|
How do i finalize a card payment
|
neutral
| null | null |
[
"pending_card_payment",
"reverted_card_payment?",
"terminate_account"
] | null | null |
2223fce0-6c72-447b-a998-8dfb76e693f8
|
pending
|
e27c46a1-7038-4756-9587-0227031aaf42
|
Why is my card payment showing as pending?
|
neutral
| null | null |
[
"pending_card_payment",
"Refund_not_showing_up",
"why_verify_identity"
] | null | null |
fd1e2e99-d1e3-428a-9e84-1d83c41f4183
|
pending
|
a9f13434-126b-45c3-ba6e-b05ecb5e3d6c
|
Why has my payment not gone through?
|
neutral
| null | null |
[
"why_verify_identity"
] | null | null |
47e8210b-8444-4b4f-97fd-17d6b7fc86c6
|
pending
|
f7516b7b-605a-4308-a09a-d66a0b508c12
|
Please help me to know the status of my card payment as its pending since a while.
|
neutral
| null | null |
[
"pending_card_payment"
] | null | null |
fe2fe4ff-c6a7-46f9-8d9f-3431301053fa
|
pending
|
3075c196-2a41-4c9f-a6c0-2dc808a5ab0b
|
I recently made a payment, and it is showing up in my account as "pending". What does that mean?
|
neutral
| null | null |
[
"pending_card_payment",
"Refund_not_showing_up"
] | null | null |
5d65cc61-d49e-41fc-980f-67d162fde71c
|
pending
|
6481bb75-5271-4f75-a39a-0fb94055d005
|
What does it mean by pending payment?
|
neutral
| null | null |
[
"pending_card_payment"
] | null | null |
817619d4-6426-4882-9692-44c94c32b5d6
|
pending
|
07c18585-c628-401f-a57c-cc7799d215d6
|
When will my card payment be done pending?
|
neutral
| null | null |
[
"pending_card_payment"
] | null | null |
78a55baa-4748-45dd-8fbf-9206c83fcf32
|
pending
|
46780c95-7e43-450f-b7b4-a55096fd8491
|
I made this payment days ago so why hasn't it gone through yet?
|
neutral
| null | null |
[
"pending_card_payment",
"why_verify_identity"
] | null | null |
7a5d0bd5-2d79-4f74-b4d1-e9dbf0ebc903
|
pending
|
7f53ad39-c49f-4315-abc1-a7e414dfb6f3
|
I am seeing pending from the card payment I made.
|
neutral
| null | null |
[
"pending_card_payment",
"Refund_not_showing_up"
] | null | null |
b8bca6d1-c1e5-4a75-9186-0e6e3c995d7b
|
pending
|
50347e67-924c-4b00-8286-a41533129c42
|
My card payment is showing pending.
|
neutral
| null | null |
[
"pending_card_payment",
"Refund_not_showing_up"
] | null | null |
bc4e0b87-ceb1-41cc-8d8d-120070993739
|
pending
|
2639dc02-6a21-4773-b896-b7471603b843
|
I bought some stuff this morning but the payment shows as pending
|
neutral
| null | null |
[
"pending_card_payment",
"Refund_not_showing_up"
] | null | null |
f9fd8e4f-df63-401b-9838-73dd492d5436
|
pending
|
daadca2e-71b3-4495-88fb-ea3e3ee9d413
|
I am waiting for a payment to go through.
|
positive
| null | null |
[
"pending_card_payment"
] | null | null |
28124a2b-cdb1-406c-a9e9-a3840ca1e2c5
|
pending
|
1cf6d2fa-47ef-4637-9bf6-90a3a86a69e1
|
How long does an item I bought show as pending?
|
neutral
| null | null |
[
"Refund_not_showing_up",
"transfer_timing"
] | null | null |
45d53301-f6e2-4c96-a13b-4bc82f7d8fd6
|
pending
|
43055099-3811-47a0-8e59-8fd894ae6996
|
What is a pending payment?
|
neutral
| null | null |
[
"pending_card_payment"
] | null | null |
7637d83b-49e4-4306-bdcc-3bc93046e961
|
pending
|
bfd5f305-1e2a-470f-9111-9f14a4069299
|
I would like to know why my purchases from this morning are still pending.
|
neutral
| null | null |
[
"pending_top_up",
"why_verify_identity"
] | null | null |
44559137-0368-4486-b3ed-0b758eccc73b
|
pending
|
82c397d1-9644-4188-b45b-6d59a00ad8d3
|
Why is there a pending transaction on my card?
|
neutral
| null | null |
[
"compromised_card",
"pending_card_payment",
"why_verify_identity"
] | null | null |
7daf4c12-41c8-45f1-b39a-a2cc2f0a64a9
|
pending
|
90dbb083-f034-4d0a-960c-4e816c4c88f5
|
My card payment is pending.
|
neutral
| null | null |
[
"pending_card_payment"
] | null | null |
6e39bf4d-0c38-4ba7-ad11-db04116f88ec
|
pending
|
21097c6b-f7ea-4892-b4d4-fc7202f3e972
|
Why is a payment showing up on my card as pending?
|
neutral
| null | null |
[
"pending_card_payment",
"Refund_not_showing_up",
"why_verify_identity"
] | null | null |
1262da2a-51ee-484e-b414-1d02cab3cea3
|
pending
|
2a3eda42-7fe3-4729-b8b8-c01807b0a36b
|
I made a purchase and it says it's pending. What does that mean?
|
neutral
| null | null |
[
"pending_card_payment",
"pending_top_up"
] | null | null |
60b03055-2f79-4102-b58b-f826bbe661f6
|
pending
|
d19091af-849b-41c4-81a1-418da58d0365
|
How long do card transactions take to clear?
|
neutral
| null | null |
[
"transfer_timing"
] | null | null |
c78bec4e-7c74-45a4-ae99-699f0f3bccfa
|
pending
|
dc5f0028-64c1-47fb-9acc-2dd20e728c59
|
what does pending mean?
|
neutral
| null | null |
[
"pending_card_payment",
"pending_cash_withdrawal",
"pending_top_up"
] | null | null |
62a1d65b-5504-4bc5-ae12-a739ff1aca41
|
pending
|
a7223e47-e912-4097-8a88-7f020f259236
|
How long will this card payment stay pending?
|
positive
| null | null |
[
"card_about_to_expire",
"pending_card_payment",
"transfer_timing"
] | null | null |
a4d6e534-b269-4fc8-be29-75b5715aa7f8
|
pending
|
3ca407f0-d217-44db-aa69-cdaebf24339a
|
My payment still hasn't processed!
|
neutral
| null | null |
[
"pending_card_payment"
] | null | null |
34f36fc7-8da5-46e8-9d6f-006d0e380fe8
|
pending
|
3d38b08a-54a5-470c-881c-4c1af51be9c0
|
I was double charged, and the second charge is showing as "pending". How long will it be before I get my money back once the second charge has been refunded?
|
neutral
| null | null |
[
"Refund_not_showing_up",
"transaction_charged_twice",
"transfer_timing"
] | null | null |
ebebd489-ceea-4782-95a9-9b32519143e9
|
pending
|
ebb62f76-6c55-4a00-80e6-fb7787e5f4f7
|
I have waited 15 days, but my payment still hasn't cleared.
|
neutral
| null | null |
[
"balance_not_updated_after_cheque_or_cash_deposit",
"pending_card_payment",
"top_up_failed"
] | null | null |
1b1d8e75-f46a-4424-ae05-dc78cefa22ee
|
pending
|
afb8548e-63fb-4739-ba8b-d4f100610be7
|
Why would I have a pending payment?
|
neutral
| null | null |
[
"pending_card_payment",
"why_verify_identity"
] | null | null |
32d5f893-023d-49d7-ad81-c43d408c6074
|
pending
|
911637e2-c3e3-4607-a5da-a7cb62b57019
|
Explain what the pending payment means?
|
neutral
| null | null |
[
"pending_card_payment"
] | null | null |
864c7371-acaa-4846-992e-48df917f4675
|
pending
|
13d884b8-c12b-4bb6-b639-fb3d7e9f6766
|
Why are my payments showing pending?
|
neutral
| null | null |
[
"pending_card_payment",
"Refund_not_showing_up",
"why_verify_identity"
] | null | null |
8e02e1a4-cb1a-4750-8cc2-b00c97259fe5
|
pending
|
15ba48ee-4c8f-472e-aaef-eb094856dbeb
|
My card is still pending, I've been waiting a while.
|
positive
| null | null |
[
"pending_card_payment",
"pending_cash_withdrawal",
"pending_top_up"
] | null | null |
19d470a6-e37f-4fd9-b001-7c1d76cd2068
|
pending
|
9da67178-6c01-4876-948b-2f876f9ef559
|
How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.
|
neutral
| null | null |
[
"transfer_timing"
] | null | null |
e34465c4-cceb-4aee-881a-7f5c852a0faa
|
pending
|
661d7964-ea0f-45e3-a368-647c3d726d60
|
I bought some things this morning but the payment shows that it is pending
|
neutral
| null | null |
[
"pending_card_payment",
"Refund_not_showing_up"
] | null | null |
153169e5-e6ff-4261-aca6-882509b69bfb
|
pending
|
17460f83-85f8-47b8-a5d2-8476cdfc07e8
|
How long does it take to authorise a payment?
|
positive
| null | null |
[
"pending_card_payment",
"transfer_timing"
] | null | null |
ba29624b-6f09-486a-9c8b-8e690f117be4
|
pending
|
c3d995c3-21a9-4021-a8c3-c975c502e9b0
|
I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though.
|
neutral
| null | null |
[
"card_about_to_expire",
"pending_card_payment",
"transfer_timing"
] | null | null |
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