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4611c06b-d770-42ac-b5a7-b0ac4b00e577 | pending | 7166c5e8-45cc-4dac-9aff-7f30c825ace8 | Can I find the origination of my funds? | neutral | null | null | [
"verify_source_of_funds"
] | null | null |
d745c592-a487-48a7-b5d6-7ead5d9eb8aa | pending | 2e1e4780-d389-46a9-9bd7-09283757f93e | My source of funds need verified. | positive | null | null | [
"verify_source_of_funds"
] | null | null |
bc9597d6-9297-4843-b849-d18c7868f86b | pending | 6061aafd-cc8b-4168-8583-3af6b3030572 | What information do you need to verify my Source of Funds? | neutral | null | null | [
"verify_source_of_funds"
] | null | null |
675e203f-8f3e-4882-a101-2d44affa3fa8 | pending | 34addd20-bef2-42b3-b1e3-1570fba939b0 | I need the source of my funds verified. How do I do this? | neutral | null | null | [
"verify_source_of_funds"
] | null | null |
ebf9a784-3a5e-4c94-8e92-8036cab2a2c4 | pending | 915f7257-1066-4cdc-bb35-609c709227a0 | I need my funds verified. | neutral | null | null | [
"receiving_money",
"verify_source_of_funds"
] | null | null |
6f2c448b-553e-4562-836c-210b19a19941 | pending | 368ed094-f951-48ab-bacc-604f9a238c19 | Help me check where the funds came from. | neutral | null | null | [
"receiving_money",
"verify_source_of_funds"
] | null | null |
3fe1dc67-ccd6-4d73-9d39-bef6faee66c8 | pending | c5d68c3d-44d9-4956-85b3-237e91709c0b | I want to know where the funds come from. | positive | null | null | [
"receiving_money",
"verify_source_of_funds"
] | null | null |
b3b6d11d-e159-41f9-a636-4f05224c382e | pending | 6b0cd51f-6c72-48e4-beed-1f5fc5ae1cec | What is the source of my money? | positive | null | null | [
"receiving_money",
"verify_source_of_funds"
] | null | null |
8b608434-df72-4ebb-bcaa-1b153cc9de58 | pending | 0160940d-bd2f-46fb-8f47-ddec4e865745 | Where can I find the source of my available money? | positive | null | null | [
"receiving_money",
"verify_source_of_funds"
] | null | null |
b7692fb6-27ff-43ef-a4ac-a2d7f685acb2 | pending | 5022b098-80cc-49d7-8e77-f707b551c281 | How can I lookup where funds came from? | neutral | null | null | [
"receiving_money",
"verify_source_of_funds"
] | null | null |
85ee8de9-4a52-492f-82b2-f17295522f7d | pending | e7f2671c-5a02-4baf-a3d9-cf0e7f67ebba | Can I see that history on my funds and where they came from? | positive | null | null | [
"top_up_reverted",
"verify_source_of_funds"
] | null | null |
8b101e94-acf4-48ad-83d3-fa726c32aa95 | pending | 8c2150cc-5576-425a-8de9-034b10895ca1 | I have to verify the source of my funds | neutral | null | null | [
"verify_source_of_funds"
] | null | null |
a7fd8da0-52da-4fe7-91be-769f24c8ca6e | pending | 69969072-5d30-4d6f-aaf7-29cc4223e726 | How can I view the source of my available funds? | positive | null | null | [
"verify_source_of_funds"
] | null | null |
2451fa29-f445-4c01-a1e5-18f094a59c11 | pending | a61223fc-6c82-4604-84b2-618f6394e9e8 | Why does my money come from? | positive | null | null | [
"receiving_money",
"why_verify_identity"
] | null | null |
c60255b2-1b1e-4019-bc75-ee23b7e7686b | pending | c9030e24-33ec-4fc3-9782-7f4a0b6a699c | I need to validate the source of my funds. | neutral | null | null | [
"verify_source_of_funds"
] | null | null |
f866d429-486b-494f-81b5-1b3140e2596b | pending | 51a05e92-4d6e-4600-b9d0-4dbbe18e4f75 | Where are my funds coming from? I need to know. | positive | null | null | [
"receiving_money",
"verify_source_of_funds"
] | null | null |
eecbd573-7dd3-462d-9a41-50cdf672c9af | pending | bac11f5a-4067-4700-a067-fb4b67dda566 | Where has my available money come from? | positive | null | null | [
"receiving_money"
] | null | null |
f67ef006-017d-4f97-bad9-ce8d7703d117 | pending | 58aac1c8-1873-4a9a-8943-01522e108fdd | Why do you need to know where my money is coming from? | positive | null | null | [
"receiving_money",
"why_verify_identity"
] | null | null |
39d96fae-8378-4e4f-9ded-3db2b3bf6d2f | pending | ce212e8b-5fa1-4e0a-ab18-15171431af7f | How can I see where my money comes from? | positive | null | null | [
"receiving_money",
"Refund_not_showing_up"
] | null | null |
e1098566-1791-4f6a-9a46-a80517dd5cce | pending | bea9c240-ae58-46bf-aee8-2e01d687624d | How can I check the source for my funds? | neutral | null | null | [
"verify_source_of_funds"
] | null | null |
e6ae950d-b0e3-4d36-9a58-8c340ea4f353 | pending | 29857ee2-1804-49c4-959e-f1b084044ce5 | Where can I see the source of my money? | positive | null | null | [
"receiving_money",
"verify_source_of_funds"
] | null | null |
df8227cb-39b3-4805-abf2-8328cf71f3a1 | pending | 55b49b04-925e-4291-ba22-3aa9b5db1a3f | what is source of my funds, need to verify | neutral | null | null | [
"verify_source_of_funds"
] | null | null |
012c6248-cb55-4445-8099-b917701f06a6 | pending | 400fe8f7-c56a-4bec-8c92-b8d00676b44f | Where do my funds come from? | positive | null | null | [
"receiving_money",
"verify_source_of_funds"
] | null | null |
921e07b9-4880-421a-b1dd-815925bc2a89 | pending | f1c9b716-b26b-431d-b445-f5107777314d | How can I check the source of my fund? | positive | null | null | [
"verify_source_of_funds"
] | null | null |
146e85dc-de13-4ed8-860c-ee550a4a2f56 | pending | fa7a236c-1849-41eb-9a7f-158c91196fa7 | How can I see my source of funds? | positive | null | null | [
"verify_source_of_funds"
] | null | null |
fd598e14-bb1b-42a3-a2f6-7616d6954b39 | pending | c6a05206-124f-420d-a41d-533c88d0f49e | How do I become aware of where my funds come from? | positive | null | null | [
"receiving_money",
"verify_source_of_funds"
] | null | null |
07fefdf1-315d-420c-88e0-895cb10736cf | pending | eecc0413-ad96-48ae-a10e-309d164f7b6e | Where does all this money come from though? | positive | null | null | [
"receiving_money",
"why_verify_identity"
] | null | null |
6d37ed14-4710-4e7b-9437-fd880cefc178 | pending | 337c3d53-7a91-43c7-895f-0755daf7bf18 | What do I need to do to verify the source of my funds? | neutral | null | null | [
"verify_source_of_funds"
] | null | null |
a06d01d0-75fd-4186-9fbb-a82d717ad5dc | pending | e0dbb66e-8805-482b-80dc-78ccaffffd23 | What is the number of days I have to wait for my Europe transfer? | neutral | null | null | [
"transfer_timing"
] | null | null |
34b46496-0829-4ed1-b21f-1bfe3f73db4d | pending | 21d9a5b6-d5ba-442a-8c49-354744cd0dd8 | What is the wait time for a transfer from the US? | neutral | null | null | [
"card_arrival",
"transfer_timing"
] | null | null |
bf15a3ee-da63-456b-9aa6-d39f538afb60 | pending | 20786038-56d6-489f-b46a-c34ad5eba603 | I need a fast transfer from China? How fast will it be? | neutral | null | null | [
"pending_transfer",
"transfer_timing"
] | null | null |
94aaf35f-f34f-431c-b52f-5fe8d0d93771 | pending | 56f6e862-638c-4c5a-a634-f5e79bce6b72 | how soon will I see the transfer in my account? | neutral | null | null | [
"Refund_not_showing_up",
"transfer_into_account",
"transfer_timing"
] | null | null |
2db7aa86-5a23-4760-ae72-2299d34ea4c0 | pending | 670013bd-e3fa-4502-8865-aefbbd2cba73 | How many days does it take until funds are in my account? | positive | null | null | [
"transfer_timing"
] | null | null |
03dc8f31-7193-4d21-9efb-d4724980b46f | pending | f7a0048b-27c2-453e-8954-d6ca4d83b292 | How long until my transfer goes through? | neutral | null | null | [
"transfer_timing"
] | null | null |
ae6c9e54-16df-4667-9d87-b8859feee349 | pending | a9528b3f-a933-4612-8070-b9ceb6f88919 | Do transfers from Europe take longer? | neutral | null | null | [
"transfer_timing"
] | null | null |
0230fa47-3349-4484-9b69-8a027cc2d9fe | pending | fe2bc912-401a-42e4-b8df-a5d06ad14e3d | What is the fastest that I can make a transfer? | neutral | null | null | [
"transfer_timing"
] | null | null |
7cfe3512-8284-4e2a-9cf2-3c396bd0c73a | pending | b1e9178f-a0f8-4ff5-9a8d-adcd72fb5a7a | I like to Mastercard rather than Visa. | negative | null | null | [
"visa_or_mastercard"
] | null | null |
88000b51-b4b5-42d7-b744-1a01b561f233 | pending | e5976e9c-20c8-489f-b94e-7ab9ed7b1df9 | Do I qualify for a visa card? | positive | null | null | [
"card_payment_not_recognised"
] | null | null |
a3d37392-e23d-470f-92cf-c39b91f8a0ca | pending | 9ab75e15-cf84-4932-90ad-d29f0c53ee2b | How do I get a visa card? | neutral | null | null | [
"getting_virtual_card",
"visa_or_mastercard"
] | null | null |
2103ddb0-ae56-459b-8061-144c8c078f79 | pending | 49dd4bb8-13ab-4135-9135-1817e43f1ddd | Do you guys accept Visa or Mastercard? | positive | null | null | [
"visa_or_mastercard"
] | null | null |
e0d888f8-17af-464d-bafd-73df82591e23 | pending | 7ce5baa1-a1de-4a00-8e74-f2cd43175997 | Are both Visa and Mastercard accepted? | neutral | null | null | [
"card_acceptance",
"visa_or_mastercard"
] | null | null |
2a111c8d-e34a-4b53-a240-da21078a872f | pending | f5fb5d49-c314-4ad3-a2fb-05c5eb9e8e51 | Do you guys accept mastercard or visa? | positive | null | null | [
"visa_or_mastercard"
] | null | null |
c655f6e4-7726-4074-957a-ff48a906b775 | pending | 8269b98f-5f07-42e8-92bf-5841ab484dbd | Are both Visa and Mastercard offered? | neutral | null | null | [
"visa_or_mastercard"
] | null | null |
37fbc1be-71fa-4fa2-9de4-6ea5458b79f1 | pending | e972cf63-d76f-4f66-84d1-0a00de965aeb | Can you give me a visa? | positive | null | null | [
"visa_or_mastercard"
] | null | null |
c892531a-596e-46a5-939b-a9b55b2090dc | pending | 480a55e6-c1f1-4831-83b1-71e055c973db | How to decide if I get a Visa or Mastercard? | positive | null | null | [
"visa_or_mastercard"
] | null | null |
bb246e2e-b380-4f01-a53a-909f1b6ce41c | pending | 7692672e-42e8-4f2a-9139-015aaed86d35 | Can I get a mastercard? | negative | null | null | [
"visa_or_mastercard"
] | null | null |
9bbb3df6-e475-4ab2-9a06-486771404bc0 | pending | 3ed4f946-7ebb-41fe-baf8-4cbd5739d139 | What steps must I follow to get a Visa credit card? | positive | null | null | [
"pending_card_payment"
] | null | null |
fbb55584-9f45-49aa-b064-a72c8358c8aa | pending | f7bd2b91-1e6e-418e-a6ba-07fe08e00ebf | I'd rather get a Mastercard | negative | null | null | [
"visa_or_mastercard"
] | null | null |
5918bf80-5430-45ca-9e1c-64d34f4a0f69 | pending | 69024d3d-9642-4ec3-a9de-6add9891c7aa | Do I get a choice between Visa and Mastercard? | neutral | null | null | [
"visa_or_mastercard"
] | null | null |
4d942e47-e4c3-45e8-9f8e-9ae8bfb8f49f | pending | 17cd028d-f3b3-4c5b-8e70-298808bc3458 | What do I have to do to get a Visa credit card? | neutral | null | null | [
"card_payment_not_recognised",
"pending_card_payment"
] | null | null |
949c7308-026f-4365-9f13-699e2f83f9c3 | pending | 5f2b48a9-f84a-4cdf-94e0-28fe907be337 | I would prefer a visa card | neutral | null | null | [
"visa_or_mastercard"
] | null | null |
5b5f7abe-d812-4d46-80b5-4e2f4dab831d | pending | f449136b-8e04-418a-952f-1759eaa5ea43 | May I choose between Visa and Mastercard? | positive | null | null | [
"visa_or_mastercard"
] | null | null |
8db9da56-53c1-4301-8bed-13c1e20b9566 | pending | 27c53cb7-b632-4a79-b496-9749f9293a41 | Am I allowed to use any card to make a payment? | neutral | null | null | [
"card_payment_not_recognised",
"declined_card_payment"
] | null | null |
b404f336-3257-4fcb-8b78-b85608631b77 | pending | e97211bc-90e4-476b-bd1e-ab050689cc3f | What are the available cards? | negative | null | null | [
"getting_spare_card"
] | null | null |
d751539c-7a0b-4379-a383-09a2010c40a3 | pending | fcf75248-8549-42ae-9ae3-e9795b7d1449 | I want to get Visa and Mastercard | neutral | null | null | [
"visa_or_mastercard"
] | null | null |
7dc67a55-5485-4d80-82a4-f3affc6b1c54 | pending | 2938b6d1-7443-4bda-b20b-d0f75e7e9443 | Am I able to choose my card? | neutral | null | null | [
"verify_my_identity"
] | null | null |
c1c772c3-138a-4057-956e-0e81d761e84f | pending | 7e25638f-8dac-4b42-b3b4-f9fcb6425324 | are both visa and mastercard available to me? | neutral | null | null | [
"visa_or_mastercard"
] | null | null |
55066cf0-be3f-458c-bef8-15e83cdaeb35 | pending | 6f369f07-b136-4cf3-b76c-ee3e1e667644 | Do you do Visa or Mastercard? | negative | null | null | [
"visa_or_mastercard"
] | null | null |
f69f71b9-c2a6-4606-bc32-36cbe19e27de | pending | 8463eb45-d174-4d8c-99b3-b71a0c1500fc | How do I select a Mastercard instead of a Visa? | negative | null | null | [
"visa_or_mastercard"
] | null | null |
e1c0280a-b20f-4839-9e0f-3dafaf21d55a | pending | add09fd1-5427-4dfe-b245-65170ffae43d | I would like to apply for a visa card. | positive | null | null | [
"visa_or_mastercard"
] | null | null |
c41785f5-cdda-45c8-a8b6-6b9c7378af00 | pending | d8258456-535d-47e4-afc2-7f603fa08215 | Do I get to choose between Visa and Mastercard? | neutral | null | null | [
"visa_or_mastercard"
] | null | null |
eadbb99a-5345-4179-b0b6-cc4c92dad309 | pending | 7b0f4fff-f1df-48c2-8b83-fde747bf5d97 | We need both a visa and a Mastercard. | neutral | null | null | [
"visa_or_mastercard"
] | null | null |
6e4b9fbc-1202-4ffa-a5e5-8af0535ddb81 | pending | e69d8544-11d2-451e-b1f6-66a606755f96 | Hello. Can you tell me if you use Visa or Mastercard? | neutral | null | null | [
"visa_or_mastercard"
] | null | null |
290e6beb-c7b7-4d47-8e85-8ee298b7c213 | pending | 3bb03e87-d77b-4ca2-91ae-71c478493a77 | I'd like more information about choosing a Visa or Mastercard. | positive | null | null | [
"visa_or_mastercard"
] | null | null |
428783fa-82e6-4b0b-95ec-2b8049037b24 | pending | 42b79153-43f3-4b58-9915-af00cb0d3805 | Do you have Visa or Matercard? | neutral | null | null | [
"visa_or_mastercard"
] | null | null |
6af041bd-d642-440b-b900-585ef12c03d6 | pending | c4e1f040-f694-4f98-a323-e886590bae1b | Is it possible to have both a Visa and a Mastercard from you? | neutral | null | null | [
"visa_or_mastercard"
] | null | null |
2cb5afe8-06c7-4f0e-81dc-5abaa6f66ed2 | pending | 75b5c06d-079c-4e41-9c71-21fa6aa272aa | I like Mastercard better. | positive | null | null | [
"visa_or_mastercard"
] | null | null |
a970cb57-cfd7-4cf2-baee-c951f8e6924d | pending | 2091a062-70f9-43f8-a2da-0265cc25040b | Do you offer Visa or Mastercard? | negative | null | null | [
"visa_or_mastercard"
] | null | null |
0903fc41-a279-4bb3-8edc-70a4298a1632 | pending | 6d94a333-2a8f-4967-894d-7737eb77cbf8 | I would rather the Mastercard. | negative | null | null | [
"visa_or_mastercard"
] | null | null |
f76d4617-d7f6-4c36-bfad-add5a46b47f6 | pending | 51552229-1b42-456f-bf9d-d2b19d69d61a | Please give me both a visa and a master card. | neutral | null | null | [
"visa_or_mastercard"
] | null | null |
d1377bff-21df-450d-a692-f51a98d10c8d | pending | 31ff9d6a-bd85-4375-856e-c2a5d1449bc2 | Is it possible to receive a Visa and a MasterCard? | positive | null | null | [
"visa_or_mastercard"
] | null | null |
0d6fa17d-1c89-4a6d-91ce-901d8a42ada9 | pending | 3d916336-17ee-4072-a2fb-f0cb23ea5bc3 | What major card payments are accepted? | neutral | null | null | [
"card_acceptance",
"pending_card_payment"
] | null | null |
01287071-bd0f-46f8-99fd-cd72c092b838 | pending | 3dc84b0c-26b2-40a7-b372-f6f33cd3aa99 | Is Visa or Mastercard available? | positive | null | null | [
"visa_or_mastercard"
] | null | null |
a32caa7d-123d-4205-9129-c12b6c4d22bc | pending | 85d2e196-58ee-4d1c-9b53-65f5d1d7ac79 | Can you let me know if Visa is among the card scheme assignments? | neutral | null | null | null | null | null |
5b3e6d79-2548-43fb-a763-cb9ba39418d6 | pending | b67c9ed4-24d4-4140-ba6b-2b117c5e2c01 | Do you use Mastercard or Visa? | neutral | null | null | [
"visa_or_mastercard"
] | null | null |
4c4bca25-70ee-4f56-8701-4146a2121767 | pending | 17f40145-f6b5-4539-934d-f09af582a08a | Is it possible to get a Visa here? | positive | null | null | [
"country_support",
"getting_virtual_card"
] | null | null |
25d822bb-84cb-4755-acaa-91ddaced89d9 | pending | 04a420f2-42fc-4c2c-af09-7d8449c78cb8 | How can I top up my account with a card? | positive | null | null | [
"top_up_by_card_charge",
"transfer_into_account"
] | null | null |
12b4c7ea-21de-4209-8067-6dcd424ebf84 | pending | 2f1eba88-c596-4f85-a6ad-067a92592d36 | WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED | neutral | null | null | [
"receiving_money"
] | null | null |
6b039b6f-5db7-4aec-b2f2-fbcf6a2139c2 | pending | 9d8c8366-8c39-4414-9240-e5dc446e4f78 | How can I top up by card? | positive | null | null | [
"top_up_by_card_charge"
] | null | null |
27f2025e-63a2-44df-9a55-f4a804c35612 | pending | 1be77eb5-79bc-4465-b4d9-377515cf86cb | What is the process for using my credit card to transfer money? | neutral | null | null | [
"receiving_money"
] | null | null |
6ff3a685-4634-4898-bb6e-f811980bc9a3 | pending | de6c18a1-cef6-48b1-b68d-4c44e4b0b878 | How do I top up my card using your app? I'm new to this. | positive | null | null | [
"exchange_via_app"
] | null | null |
d686ff59-078b-4117-b690-6c39991ad813 | pending | 10b7735b-b2ae-41bb-8b51-fc9349fbc6d3 | Can friends add to my account | negative | null | null | [
"transfer_into_account"
] | null | null |
c289be48-97b2-45f8-b0fe-045d72bf916b | pending | f9a4f6d3-fd81-476d-b0c8-6d940d184bf9 | Can I top up using my car? | negative | null | null | [
"fiat_currency_support"
] | null | null |
80bf0843-dd52-4a8d-aac6-7f4055fd8d81 | pending | 9ca2eedb-2240-485f-835b-b133901601e2 | Why can't I see my topup in my wallet anymore? | positive | null | null | [
"Refund_not_showing_up",
"why_verify_identity"
] | null | null |
461980b6-c4a7-4c6b-980e-d3635a82c094 | pending | 3da40867-a203-41b7-9f8e-a9b7e7bc2d51 | Use credit card to transfer money | neutral | null | null | [
"receiving_money"
] | null | null |
fe25dea6-d087-49b6-a891-1cfd7d780de4 | pending | d5a46aec-2671-4828-a1bd-ce0f89eafdba | How do my friends top up my account | positive | null | null | [
"transfer_into_account"
] | null | null |
07222060-8823-450c-a55a-a609c3b8cbfa | pending | a4efa68f-b413-480f-9ab6-a5226175ce2b | I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened. | neutral | null | null | [
"receiving_money"
] | null | null |
c782d099-a835-404c-94ec-55a262e9d8a5 | pending | 3e06ae17-f078-450c-aa4d-92dbcead6c1e | Where's the money that got charged to my card? It's not showing up in my account balance | neutral | null | null | [
"Refund_not_showing_up"
] | null | null |
a4b8912a-9ff1-4550-b375-c12060fc4bb7 | pending | c88d8fe2-3f30-4033-9f84-293977954aae | how can i top up? | positive | null | null | [
"pending_top_up",
"top_up_by_card_charge"
] | null | null |
5e7f79c7-3b5f-4508-bdc9-c12870ce27b5 | pending | 09e61e4a-5bf6-4564-98ef-69ef09e1d6be | I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared. | neutral | null | null | [
"transfer_into_account",
"verify_source_of_funds"
] | null | null |
7850f37e-156c-442d-b8a0-765486236a3e | pending | 009aef0c-dbe5-47e6-b362-cb9cec47a976 | I have friends that would like to top-up my account is that possible? | negative | null | null | [
"transfer_into_account"
] | null | null |
3883f469-b9fe-4c50-907f-23b5430b6ed9 | pending | 52466b1d-bcb7-4867-8370-d3a4b7fd47f9 | How do I transfer money using a credit card? | neutral | null | null | [
"receiving_money"
] | null | null |
38043f70-c7ce-40c0-993d-8f6ba8a97067 | pending | 9b4bd842-78c7-4ee6-889c-5a515f1fa340 | Can I give my friends access to my account so they can top it up for me? | positive | null | null | [
"transfer_into_account"
] | null | null |
70a672b4-f0a9-4aae-949b-1a930ba138c1 | pending | 79c7133c-3d34-4de3-8391-ed9a495f2c3f | I did a top-up, but I'm not seeing it in my wallet yet. | positive | null | null | [
"Refund_not_showing_up"
] | null | null |
2d2644ca-6d20-43d1-bd14-d99daa3904ff | pending | 4c7392ed-0692-4c98-988e-7ab13aaa46a1 | i know i entered the right info, but my top up isn't in my balance | neutral | null | null | [
"verify_my_identity"
] | null | null |
73552d7a-4445-479c-a87c-d18908fd52e3 | pending | 109fbbc1-14be-4a44-8171-d3ec1bdece79 | Will my friend be able to top off my account? | negative | null | null | [
"transfer_into_account"
] | null | null |
fbd0c75b-ebb5-4fd1-b8a4-ef19826da661 | pending | 6409d17b-607a-4fc2-b4ce-dc2a83534361 | Is there a way to transfer funds directly from my card? | neutral | null | null | [
"receiving_money",
"verify_source_of_funds"
] | null | null |
4232863a-577c-4603-9fe2-081312eab471 | pending | 5880656d-5d0d-42e5-ace6-569a5bd3518b | Why isn't my top up showing on my wallet? | positive | null | null | [
"Refund_not_showing_up",
"why_verify_identity"
] | null | null |
09d4de9c-8805-44ac-8e26-2c834bbc6c5c | pending | e39f2176-1e56-4a58-9405-bc31e5510c16 | I tried to top up using my card, but now the money just disappeared! | positive | null | null | [
"receiving_money",
"top_up_failed"
] | null | null |
c77f73b1-6654-454c-9920-3a1f5dede28f | pending | b9d9643f-95ad-4bfb-a429-73c8922423e5 | Help me transfer money to my credit card. | positive | null | null | [
"receiving_money"
] | null | null |