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bfed652c-45d4-4ff8-b49b-462f955457af | pending | 9c5c018b-863d-424a-ab31-ffa4806c1fc3 | Is there a fee for using a European bank card to top up? | negative | null | null | [
"top_up_by_bank_transfer_charge",
"transfer_fee_charged"
] | null | null |
f1d8c504-37a7-4e72-b871-a66e63f644af | pending | 31e5a97b-a4e1-48ab-863b-6f93735c678f | Are there any fees for adding money with an international card? | negative | null | null | [
"country_support",
"receiving_money",
"transfer_fee_charged"
] | null | null |
50a7ffbc-d3a3-4dac-8dea-1dfc4b0d5b1a | pending | 85b927d4-3da9-41cf-93a9-7e6756b8d650 | i was charged when i used a us issued card. why and what cards are free to use to add money | neutral | null | null | [
"receiving_money",
"why_verify_identity"
] | null | null |
0f2dee23-cf92-49a2-8870-d24018097d2e | pending | 3acca58b-0f07-41ba-9ea5-d158d15b281f | Any hidden fees associated with the international card if money is added? | neutral | null | null | [
"country_support",
"receiving_money",
"transfer_fee_charged"
] | null | null |
3c22164a-c9ef-4325-972f-7123cbc2e928 | pending | e44558ce-dd76-4fad-86b6-4dd6a75e4837 | Will I get charged for topping off my card? | neutral | null | null | [
"topping_up_by_card"
] | null | null |
e114b74d-7be3-4d54-b772-ae5def58b8e8 | pending | ac0cca25-0b78-4fb8-93fd-220e9b6554ca | Are there charges for topping up US cards? | neutral | null | null | [
"topping_up_by_card"
] | null | null |
d59d654d-20d4-4c9e-be0f-755494a6cd94 | pending | b3b430f3-7e7f-4a31-880b-90f4ab6c9e37 | Are there fees for top ups? | negative | null | null | [
"transfer_fee_charged"
] | null | null |
7ed52f02-9e73-4f34-b60b-d8362de769df | pending | 30faabdf-7a81-4692-a1aa-f3504f7f0973 | What are the charges for US cards with top up. | neutral | null | null | [
"country_support",
"top_up_by_card_charge"
] | null | null |
70b0b28e-75da-4727-beb2-39dbb4224759 | pending | 7d9b1c3a-07c5-4965-83af-bbeb583eb0ae | Is there an additional charge for topping up using a European card? | neutral | null | null | [
"topping_up_by_card"
] | null | null |
bf8a5d09-3b18-4b8a-8f38-4a3a0c02ad81 | pending | 23639fbf-a0c7-481f-9ecf-4204cdc31f6d | In exchange for top ups will you take fees? | neutral | null | null | [
"transfer_fee_charged"
] | null | null |
05eb2c90-3752-46f5-8f0d-42421ee57beb | pending | 049e909f-d23d-4e9f-8773-4c88654bfefa | I just topped off my card will I be charged for it? | neutral | null | null | [
"cash_withdrawal_charge",
"topping_up_by_card"
] | null | null |
4c2a1524-2135-41d7-b470-a16355793da3 | pending | 485678f6-e35a-41a7-b6bb-cfd8e214733b | How much does it cost to top up by card? | positive | null | null | [
"exchange_rate",
"top_up_by_card_charge",
"transfer_fee_charged"
] | null | null |
1bf29eb8-e32a-458e-bc08-db09cfb40035 | pending | 7f5adc14-57db-4c4b-b35e-c0e5cb32c5ee | Are there any fees if I use a European bank card for a top up? | neutral | null | null | [
"top_up_by_bank_transfer_charge",
"transfer_fee_charged"
] | null | null |
0a96ddb7-1bdb-4b5e-859e-f84a614b19d0 | pending | ebd91c55-0cba-4a85-a95b-dcd69b799c72 | What are the top-up fees? | negative | null | null | [
"exchange_rate",
"transfer_fee_charged"
] | null | null |
a2b7e680-567e-48b1-a990-9a252c5558c0 | pending | 75527354-5ab0-4b5f-b814-b1968b58d229 | How much is the charge to top up my card? | neutral | null | null | [
"exchange_rate",
"transfer_fee_charged",
"wrong_amount_of_cash_received"
] | null | null |
0bb849cf-e297-4487-b94b-700ca6dd2424 | pending | 9a8a0fa1-2145-42fa-a58d-6cfdac2507da | How much can I expect to pay to top up a US card? | positive | null | null | [
"country_support",
"exchange_rate"
] | null | null |
cdfed163-f009-4693-927a-9a7d55efce51 | pending | 18a7330a-b0bd-4171-b981-dd8d28d7b113 | What fee is included if I top up by card? | neutral | null | null | [
"top_up_by_card_charge",
"transfer_fee_charged"
] | null | null |
fba31d6d-b316-46d3-8cb4-1a195dd421f6 | pending | 7841d085-886e-4ea2-a858-5f62a73ce063 | If I use a European bank card for top up, Do I get charged? | neutral | null | null | [
"top_up_by_bank_transfer_charge"
] | null | null |
065cb0d6-3bcf-40ce-a60d-6b3ec0a95604 | pending | 756c4307-7813-44c7-9e01-e3bfda95e032 | Will there be any extra fees for European bank card for top up? | negative | null | null | [
"top_up_by_bank_transfer_charge",
"transfer_fee_charged"
] | null | null |
93a83689-43aa-42dd-a0b1-3c4d0c6f8985 | pending | f9af02dc-2779-4235-ab22-fbd04a13ddfb | Will I be charged if I use European bank card for top up? | neutral | null | null | [
"top_up_by_bank_transfer_charge"
] | null | null |
90584c1a-0451-4e82-a3d1-92f7e34cf3e8 | pending | e60b2404-bdd4-4f1c-8574-046d3134e378 | I want to use a European bank card for a top up. Must I pay? | neutral | null | null | [
"top_up_by_bank_transfer_charge"
] | null | null |
325a174b-817a-4ba6-96ea-102615bcd75e | pending | beb8e974-21c9-48bc-839d-1197852fa333 | Will I be charged for topping up by card? | neutral | null | null | [
"topping_up_by_card"
] | null | null |
3d6bcf8c-c57b-4f3d-adc7-43ba74476bc1 | pending | fbda4983-9809-421a-81a6-41b055766c4a | Is there a fee for topping up | negative | null | null | [
"topping_up_by_card",
"transfer_fee_charged"
] | null | null |
a1d7dd54-2a24-471b-9f19-c7b765cef521 | pending | 50f21251-8919-4478-beae-72b8ee189d82 | What do you charge for top ups? | neutral | null | null | [
"top_up_by_card_charge"
] | null | null |
870c86b3-ea1f-46dd-9c03-6165d00a126a | pending | 70e34dcf-0854-4cbe-8c26-1b4e5fe2554f | Will it cost anything to top up a US card? | negative | null | null | [
"exchange_rate",
"transfer_fee_charged"
] | null | null |
bf2f7e53-c89d-4d7b-b5c1-05cff055bc56 | pending | adbae2d3-0e2e-4397-89e0-f8d6521d8c54 | Does topping up my card have a fee? | neutral | null | null | [
"topping_up_by_card",
"transfer_fee_charged"
] | null | null |
9083bde5-1dc3-45bf-bae4-2229f30772de | pending | add32111-9595-4bc1-8909-734993f9402b | Are there fees for adding money using an international card | negative | null | null | [
"country_support",
"receiving_money",
"transfer_fee_charged"
] | null | null |
849e0bfa-3e1d-43a5-b811-8bbc21868bfd | pending | 87004b7c-ca85-426a-bbdb-c1474deae3c4 | When using a US card, what is the cost for a top up/off? | negative | null | null | [
"exchange_rate",
"transfer_fee_charged"
] | null | null |
244dc2b0-963f-45cf-972b-dd237e71704c | pending | e25838c6-9dba-4003-9ab0-dbefc831487d | I need to use a European card for a top up, what will the charge be? | neutral | null | null | [
"country_support"
] | null | null |
859a866e-143a-4a4d-9bec-9e22a49525de | pending | 0a74dae1-a3d9-4389-b1fa-594ed8b9149f | Is it okay to use a bank card to top up | positive | null | null | [
"top_up_by_bank_transfer_charge"
] | null | null |
e945bf3c-4957-48f1-94bc-4929d5d87cfb | pending | 68561f4c-867f-4768-a485-37eb1e2ccbc2 | Any fee for topping up? | neutral | null | null | [
"topping_up_by_card",
"transfer_fee_charged"
] | null | null |
1dc9b590-84a2-4cda-a102-424c1a637c73 | pending | 2286e7c3-c31e-4d7b-84e8-b2f32cb0f42f | Are there any fees for top ups? | negative | null | null | [
"transfer_fee_charged"
] | null | null |
3674e3b5-50fc-464c-b162-26835a0342e8 | pending | 6c0bd503-8b80-4167-9c07-981b9b09ee19 | What are the fees of using an international card to add money? | negative | null | null | [
"receiving_money",
"transfer_fee_charged"
] | null | null |
004419b1-e8ba-41c1-b5ed-6958a63328a0 | pending | 3da42e5e-6ef8-48bc-907f-cc3b1c5892e8 | Is there a charge or discount if I use a European bank in a top up? | neutral | null | null | [
"top_up_by_bank_transfer_charge"
] | null | null |
792c3061-a049-4530-9d9d-80ee2ffff8c2 | pending | 1899e931-0664-428c-897a-da375ce28074 | Is their a fee for top ups? | neutral | null | null | [
"transfer_fee_charged"
] | null | null |
f99a7355-ee8f-4a79-8380-dccdbe874a5f | pending | ca08a085-953a-4c76-984c-31da6e7e821c | Can I top up using an international card | neutral | null | null | [
"country_support"
] | null | null |
a2b69447-edbd-4b0b-afa4-997801856696 | pending | 8b906899-1224-41bf-b1cf-8af32a874069 | What will happen if I want to add money using an international card? Will I run into any fees? | neutral | null | null | [
"country_support",
"receiving_money",
"transfer_fee_charged"
] | null | null |
0ed6c8db-361a-4e5f-bda0-8c98f363018f | pending | 2f6a7857-8e56-4eb7-82cb-971f71d0dffb | Are there any extra fees for adding money into the international card? | negative | null | null | [
"country_support",
"receiving_money",
"transfer_fee_charged"
] | null | null |
7f8cc09e-fca7-4532-b8ea-21e75d8ab40a | pending | 8620978e-9cd9-4fa2-a9fb-73e77401daa4 | What are the fees for top ups? | neutral | null | null | [
"exchange_rate",
"transfer_fee_charged"
] | null | null |
e45994d7-c0ac-4633-8678-f58d2fce769b | pending | 69db9eaa-7b48-40ce-b6c6-8a7c2aaa79a4 | What are the top up charges for US cards? | neutral | null | null | [
"country_support",
"top_up_by_card_charge"
] | null | null |
569ab040-9c34-40db-b899-de038b0db79d | pending | 193acbfe-b1cc-4c64-addd-16a9635c8553 | Could you please activate my card | neutral | null | null | [
"activate_my_card"
] | null | null |
a7f6b700-ee20-4f25-8d5d-721a67c6c137 | pending | 540fa0f4-1cd1-4a07-b1da-ac2244d18176 | I need to activate my card can you do that now? | neutral | null | null | [
"activate_my_card"
] | null | null |
36964522-8c91-44b8-aef9-ebf286cba82d | pending | 6b486469-4bf4-40e3-88fd-1c64c9468bf3 | What do I need to do to activate my new card? | neutral | null | null | [
"activate_my_card"
] | null | null |
dcfeb85a-d494-493a-88de-371ec876244d | pending | d81e6b86-8943-4adb-bbd6-cbfbb88dbc49 | Tell me how to go about activating my new card? | neutral | null | null | [
"activate_my_card"
] | null | null |
87be040b-96e5-4ea6-94f8-82baca7c18bf | pending | d3210bdf-afca-47da-a683-5fb1142bde25 | How can I activate my card so I can start using it? | neutral | null | null | [
"activate_my_card"
] | null | null |
6386898b-842a-43bc-9bb7-d057b5c5a579 | pending | 059dff8b-6784-4b63-b84a-ed57cdd4c64a | How long will it take to activate my new card? | neutral | null | null | [
"activate_my_card",
"transfer_timing"
] | null | null |
7a80a8d6-c764-476e-8b16-8f1d30b10704 | pending | c84f41c6-bfb5-4b91-a785-436d15238af9 | What's the right way to activate my card? | neutral | null | null | [
"activate_my_card"
] | null | null |
718d9bd5-c0c1-4f83-ae3c-08769097a4e8 | pending | a72fe59f-2c88-4bc8-a373-13dfb65ba42f | I received my new card, how is it activated? | neutral | null | null | [
"activate_my_card"
] | null | null |
ace6ccf7-9df2-40ee-8d8e-57a211bed86a | pending | 2ddce3db-9807-4666-bce7-3f7d1e8cdb77 | Is there a way my new card can be renewed? | negative | null | null | [
"card_about_to_expire",
"change_pin"
] | null | null |
88a243e2-7219-4fe1-8e50-dae3d03640ca | pending | 3855440e-3028-4e6e-bc06-6f3477558a60 | How do I activate a card I received? | neutral | null | null | [
"activate_my_card"
] | null | null |
7ee0effb-55b6-4e76-bd6e-2f5461741a21 | pending | 8f169d68-945e-48f7-95ad-5b3a2142dac5 | Why can't I activate my card? | neutral | null | null | [
"activate_my_card"
] | null | null |
6ac7f906-d151-464f-962a-4f23df533bb6 | pending | 7a9132d4-7ab0-4c5c-8785-c668bd1f4db8 | What is the process of card activation? | neutral | null | null | [
"activate_my_card"
] | null | null |
8db3a899-4a86-4eb3-aadd-58b1274bfb8f | pending | 1b14ab54-157b-4d4f-b370-1a9d37cb62af | WHAT CAN I DO AFTER THE CARD MISSING | neutral | null | null | [
"lost_or_stolen_card"
] | null | null |
b2dc300a-8fdc-4e65-8cb3-ab6a2d3d25f6 | pending | d7b8218f-1bb8-41a0-93ea-d12130c601dd | I got my new card where do I go to activate it? | neutral | null | null | [
"activate_my_card"
] | null | null |
24b0e3a7-27dd-4045-976e-2fd3827bab25 | pending | 63ffbd80-40e6-4a1c-aa72-d33356d6bdfd | Would like to use my card and need to activate it first. Can you help me do this? | neutral | null | null | [
"activate_my_card"
] | null | null |
a5983286-d244-4c47-a93d-246a7787706e | pending | f2691df8-f826-49b4-ab0f-a5105a436b81 | I need help activating my new card. | neutral | null | null | [
"activate_my_card"
] | null | null |
2b88c9ed-785f-431c-9fea-9fb97724043b | pending | fca1478f-67fa-430e-b528-1ae93c318824 | how to activate card? | neutral | null | null | [
"activate_my_card"
] | null | null |
bbec4ec0-4510-48bd-9095-19e52a335482 | pending | d18f6bae-d91f-445f-88a8-d46f33802964 | Please, activate my card | neutral | null | null | [
"activate_my_card"
] | null | null |
2c617be9-a141-4f08-8e04-91d96573bd6e | pending | ed51736f-d68b-4ed1-984e-0b22c15a958d | I tried activating my bill of fare and it didn't workplace | neutral | null | null | [
"activate_my_card"
] | null | null |
b5430e12-4c4d-4258-968b-401c4715742d | pending | 3b83f631-9d7d-47e7-85f3-efa1bb0ef6ff | I just got my card and want to use it, how do I activate my card? | neutral | null | null | [
"activate_my_card"
] | null | null |
4a44726c-6cd3-4610-92ad-d94f981215b9 | pending | 8d3d30cb-2280-4768-9db4-3839a48d289b | I have a new card and I want to activate it | neutral | null | null | [
"activate_my_card"
] | null | null |
946487a2-0ab6-423e-90d0-6c3733f75218 | pending | 59488705-4b44-47b5-8f42-9ba4d052b503 | Assist me please with card activation. | neutral | null | null | [
"activate_my_card"
] | null | null |
a7c0ec7b-41dc-4407-9e43-2a8e6ac9b0ba | pending | d793a54c-b027-4eb7-9501-10af0be57899 | I need help with activating my card | neutral | null | null | [
"activate_my_card"
] | null | null |
dd274a1f-f9eb-4d8f-99ae-5439ba7d988d | pending | 692cd924-7c85-4b5a-ba42-bac6bd52071c | How can I start using my card? | neutral | null | null | [
"activate_my_card"
] | null | null |
da329821-a90c-433d-a89a-f6e12df69666 | pending | be88a14c-5f51-464f-bd17-07327c4a0b20 | Activating my card | neutral | null | null | [
"activate_my_card"
] | null | null |
842667ce-540d-4927-82ab-7b186acd0406 | pending | d468c5ff-8708-4bda-8b08-970c10e149cb | When will my card be activated? | neutral | null | null | [
"activate_my_card"
] | null | null |
9ca81526-3e84-4eb3-b9bf-7e58287eb616 | pending | 752147e7-8c6a-4121-9de9-ae6c59d448da | How can I activate my card> | neutral | null | null | [
"activate_my_card"
] | null | null |
6988b773-7985-4931-970f-2046db49954c | pending | a273ce16-fe97-4958-aed8-3bc35b018804 | What are the steps in order to activate my new card? | neutral | null | null | [
"activate_my_card",
"order_physical_card"
] | null | null |
4bf9fbd1-068c-43a2-bd6b-c7b1b04c5cd3 | pending | b10b0e2d-2f44-4d7c-a604-fea1fb3b13d3 | How do I go about activating my new card? | neutral | null | null | [
"activate_my_card"
] | null | null |
b78a4aa8-2e4c-4b45-ad8d-32668f4bfd7e | pending | 7c657b7c-01c0-4ced-a143-508ceecb2f2a | What is the activation process on my new card? | neutral | null | null | [
"activate_my_card"
] | null | null |
cc5e8c4d-bece-45ad-8a5b-656908c40fda | pending | 208767c6-ab42-4194-ba55-8a052ebed1c0 | I would like to get help from someone with activating my card. | positive | null | null | [
"activate_my_card"
] | null | null |
8785f9a8-5b9e-43e3-bfdf-2acf411585bc | pending | fa0384d3-00b6-42d5-8c64-407793889292 | What is the process for activating my card? | neutral | null | null | [
"activate_my_card"
] | null | null |
fe7793de-e6a1-4c8e-9e4c-eb05a78f2f58 | pending | 35ee0f22-a438-446d-95fb-dc4c5e071c7a | How do I use my new card? | neutral | null | null | [
"activate_my_card",
"change_pin"
] | null | null |
3b08f6e6-04fe-4ea2-a5f8-1e158a16dfd5 | pending | 704021e9-fddd-4ccd-b38c-01c97578e134 | I got my new card but I am not sure if it need s activated and how? | neutral | null | null | [
"activate_my_card"
] | null | null |
d6ad24d8-399b-48c0-b0b1-b517201bd58f | pending | 82b35459-02f1-46ce-b136-57278b2bacc5 | What are the steps to activating a new card? | neutral | null | null | [
"activate_my_card",
"change_pin"
] | null | null |
74a13e35-4df4-4042-8699-f0eabb644c46 | pending | 7cbfa757-8db8-4e7b-bd57-c4e35c015c0e | I would like to activate my card to use now, can you help me? | neutral | null | null | [
"activate_my_card"
] | null | null |
2ad73ccb-1e97-4b8d-9d4a-8a087de95cea | pending | 8f4f222f-a815-46de-9cb8-41f99e2a59ad | How do I activate a new card? | neutral | null | null | [
"activate_my_card"
] | null | null |
81b1c25a-3a79-452e-8b99-af218421c0b7 | pending | e4860cf9-be57-4914-836f-6784fe2e41f1 | I just got this card & I don't know how to activate it. | neutral | null | null | [
"activate_my_card"
] | null | null |
a58745d6-56fd-48ad-b02a-4efd07a105e6 | pending | 79b4dfbf-6b51-496f-9245-9af2e209eb41 | I got my new card. How do I activate it? | neutral | null | null | [
"activate_my_card"
] | null | null |
8d346db5-bf26-4fa4-9ca0-736b92482c9f | pending | 25c8c148-5431-438b-a819-09efc157cb6f | What do I need to do to activate my card? | neutral | null | null | [
"activate_my_card"
] | null | null |
b293f085-f767-4624-85e8-f74d0e2c2b84 | pending | c9ac8c18-d2a6-4e8a-9544-34c96df59b1f | I see some fees for cash withdraw. | negative | null | null | [
"cash_withdrawal_charge",
"transfer_fee_charged"
] | null | null |
232b74d2-4d43-4b7b-b14d-137157da94de | pending | b1f79c66-fc46-4489-a798-34f992cd8dbd | How come I was charged extra when I withdrew cash? | neutral | null | null | [
"cash_withdrawal_charge",
"why_verify_identity"
] | null | null |
6f593dda-5370-4c20-bd3c-190371c618a8 | pending | 114da86e-e84e-422e-9b98-2c61bea2fce0 | Why am I being charged when I withdraw cash? | neutral | null | null | [
"cash_withdrawal_charge",
"why_verify_identity"
] | null | null |
4d6d866d-7878-40cb-b10c-59e7c0b00abd | pending | 22992558-0320-4625-b3fc-fbd59bf7d232 | What is this charge on my account for a cash withdrawl? | neutral | null | null | [
"cash_withdrawal_charge",
"transfer_into_account"
] | null | null |
d8a36ac8-4873-4748-81d0-d6153562aa65 | pending | db7efbae-95c7-4b9a-9ad7-5addd002aa09 | Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before. | neutral | null | null | [
"cash_withdrawal_charge",
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
0a231122-ddf6-4ea9-9b9d-6e42e2245859 | pending | 2ddaed2d-4ba0-4d26-9b19-d884a8221843 | How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee | neutral | null | null | [
"cash_withdrawal_charge",
"transfer_fee_charged"
] | null | null |
24136d66-3ffb-4a2a-9fcc-c46798ffcab3 | pending | c676f3be-139a-4f0a-84bd-47cbf4993364 | It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so? | neutral | null | null | [
"atm_support",
"cash_withdrawal_charge",
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
2d8743ac-65aa-478b-be66-00af8d539886 | pending | 23ad6862-062a-48db-ac65-7357a28db611 | Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals? | negative | null | null | [
"atm_support",
"cash_withdrawal_charge"
] | null | null |
85bece59-f623-4ca2-9af5-d711aede498b | pending | f35b097a-c58c-482a-9a42-c350dad4dfb0 | Why is there an extra charge for money that was withdrawn? | neutral | null | null | [
"cash_withdrawal_charge",
"receiving_money",
"why_verify_identity"
] | null | null |
a367b0ac-a2c0-4a9e-9af1-2c1bf6d63cdc | pending | 252b8824-eb6f-4177-b784-e8ae1509bff2 | Why was I charged a fee for withdrawing cash? | neutral | null | null | [
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
264e3c17-bef5-4a82-95a3-999960b2aa3c | pending | 5d052695-c4eb-4013-836d-1bd97a967d6c | Why did I get a fee? | neutral | null | null | [
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
8693df57-11cf-425a-b6b6-2cadab49a7e6 | pending | db2049e2-c3bf-4093-a7b6-d3ca076b7990 | Why did my cash get charged a fee that should not be there. | neutral | null | null | [
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
b31da771-07b7-4a69-a4f2-3eb8020f6eec | pending | f0c73db8-22f0-407a-bc38-8a85f6e1168c | Why did I have to pay a fee when I got cash? | neutral | null | null | [
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
10241e46-6d4b-484b-ae2a-4b994aafff6e | pending | 05cf146f-866c-4715-8a4a-de41721b0b1d | Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action. | neutral | null | null | [
"atm_support",
"cash_withdrawal_charge",
"transfer_fee_charged"
] | null | null |
d1e11611-5783-4a0c-91e7-f0e450d479a4 | pending | 438563d2-ff7a-48e5-8a21-e37cc7ae8817 | A fee was charged for my recent withdrawal. | neutral | null | null | [
"cash_withdrawal_charge",
"transfer_fee_charged"
] | null | null |
ab58d2a4-d7c6-4bd8-b007-69bdafd0c78c | pending | c5239de1-9a6d-4d88-9a76-5919651b8b57 | I got a fee for an ATM withdrawal. | neutral | null | null | [
"atm_support",
"transfer_fee_charged"
] | null | null |
29e1a9e1-b8eb-4299-bc8d-b97f86025483 | pending | 7f65dc57-b08d-453a-8172-e3fdf089aa39 | What is the reason for this fee I got after a simple cash withdrawal? | neutral | null | null | [
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
14093683-f1c5-4379-8655-799087757958 | pending | e13cfe42-223f-452a-b6e0-ad2967ac564b | Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay? | neutral | null | null | [
"card_payment_fee_charged",
"cash_withdrawal_charge",
"transfer_fee_charged"
] | null | null |
85b94043-8649-4f0e-860f-865e7dd300f8 | pending | 87b111e5-8c5b-40fb-81e9-f42e57d8b44f | Is there a fee for withdrawing cash? | negative | null | null | [
"transfer_fee_charged"
] | null | null |
662085ac-bfc2-4007-8b97-ccef8ab85be9 | pending | 5c3704b2-72e3-4554-93e7-609757879913 | I've notice I was charged for withdrawing cash, can you explain why? | neutral | null | null | [
"why_verify_identity"
] | null | null |