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a.On your Slack instance, select your workspace.b.Click the workspace name on the left navigation pane, and from the menu that displays, select Create a channel .Appendix A Customer Relationship Management (CRM) Recipes A-68c.In the Create a channel dialog, enter your channels name in the Name field.For example, #incident-creation .d.Optionally, enter a suitable description in the Description field to let others know what the channel is about.For example: This channel notifies whenever an incident is created in ServiceNow.e.Click Create .Repeat the steps above to create four channels.A channel to post ServiceNow asset creation notications ( #asset-creation ).A channel to post ServiceNow incident creation notications ( #incident-creation ).A channel to post ServiceNow request creation notications ( #request-creation ).A channel to post ServiceNow request closure notications ( #request-closure ).3.Add people to your channel.a.On your Slack workspace, select the channel from the left navigation pane to open it.b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.
b.Click the workspace name on the left navigation pane, and from the menu that displays, select Create a channel .Appendix A Customer Relationship Management (CRM) Recipes A-68c.In the Create a channel dialog, enter your channels name in the Name field.For example, #incident-creation .d.Optionally, enter a suitable description in the Description field to let others know what the channel is about.For example: This channel notifies whenever an incident is created in ServiceNow.e.Click Create .Repeat the steps above to create four channels.A channel to post ServiceNow asset creation notications ( #asset-creation ).A channel to post ServiceNow incident creation notications ( #incident-creation ).A channel to post ServiceNow request creation notications ( #request-creation ).A channel to post ServiceNow request closure notications ( #request-closure ).3.Add people to your channel.a.On your Slack workspace, select the channel from the left navigation pane to open it.b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.
For example, #incident-creation .d.Optionally, enter a suitable description in the Description field to let others know what the channel is about.For example: This channel notifies whenever an incident is created in ServiceNow.e.Click Create .Repeat the steps above to create four channels.A channel to post ServiceNow asset creation notications ( #asset-creation ).A channel to post ServiceNow incident creation notications ( #incident-creation ).A channel to post ServiceNow request creation notications ( #request-creation ).A channel to post ServiceNow request closure notications ( #request-closure ).3.Add people to your channel.a.On your Slack workspace, select the channel from the left navigation pane to open it.b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.Repeat the steps above for the four channels.
d.Optionally, enter a suitable description in the Description field to let others know what the channel is about.For example: This channel notifies whenever an incident is created in ServiceNow.e.Click Create .Repeat the steps above to create four channels.A channel to post ServiceNow asset creation notications ( #asset-creation ).A channel to post ServiceNow incident creation notications ( #incident-creation ).A channel to post ServiceNow request creation notications ( #request-creation ).A channel to post ServiceNow request closure notications ( #request-closure ).3.Add people to your channel.a.On your Slack workspace, select the channel from the left navigation pane to open it.b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.
For example: This channel notifies whenever an incident is created in ServiceNow.e.Click Create .Repeat the steps above to create four channels.A channel to post ServiceNow asset creation notications ( #asset-creation ).A channel to post ServiceNow incident creation notications ( #incident-creation ).A channel to post ServiceNow request creation notications ( #request-creation ).A channel to post ServiceNow request closure notications ( #request-closure ).3.Add people to your channel.a.On your Slack workspace, select the channel from the left navigation pane to open it.b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.
e.Click Create .Repeat the steps above to create four channels.A channel to post ServiceNow asset creation notications ( #asset-creation ).A channel to post ServiceNow incident creation notications ( #incident-creation ).A channel to post ServiceNow request creation notications ( #request-creation ).A channel to post ServiceNow request closure notications ( #request-closure ).3.Add people to your channel.a.On your Slack workspace, select the channel from the left navigation pane to open it.b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.
Repeat the steps above to create four channels.A channel to post ServiceNow asset creation notications ( #asset-creation ).A channel to post ServiceNow incident creation notications ( #incident-creation ).A channel to post ServiceNow request creation notications ( #request-creation ).A channel to post ServiceNow request closure notications ( #request-closure ).3.Add people to your channel.a.On your Slack workspace, select the channel from the left navigation pane to open it.b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.
A channel to post ServiceNow asset creation notications ( #asset-creation ).A channel to post ServiceNow incident creation notications ( #incident-creation ).A channel to post ServiceNow request creation notications ( #request-creation ).A channel to post ServiceNow request closure notications ( #request-closure ).3.Add people to your channel.a.On your Slack workspace, select the channel from the left navigation pane to open it.b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.3.In the menu that displays, click Copy link .
A channel to post ServiceNow incident creation notications ( #incident-creation ).A channel to post ServiceNow request creation notications ( #request-creation ).A channel to post ServiceNow request closure notications ( #request-closure ).3.Add people to your channel.a.On your Slack workspace, select the channel from the left navigation pane to open it.b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.
A channel to post ServiceNow request creation notications ( #request-creation ).A channel to post ServiceNow request closure notications ( #request-closure ).3.Add people to your channel.a.On your Slack workspace, select the channel from the left navigation pane to open it.b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.
A channel to post ServiceNow request closure notications ( #request-closure ).3.Add people to your channel.a.On your Slack workspace, select the channel from the left navigation pane to open it.b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.
3.Add people to your channel.a.On your Slack workspace, select the channel from the left navigation pane to open it.b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.
a.On your Slack workspace, select the channel from the left navigation pane to open it.b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.
b.Click Add people on the top right of the channel.c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.
c.In the resulting Add people dialog, enter names, emails, or user groups of people you want to add in the field provided.d.Click Add.Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.
d.Click Add.Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.
Repeat the steps above for the four channels.Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .
Get the Slack Channel ID You must get the channel ID of the channel that you created on your Slack workspace.You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .
You'll use the channel ID for configuring the integration properties in Oracle Integration, so that notifications are sent to the right Slack channel.1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.
1.On your Slack workspace, navigate to the channel under Channels in the left navigation pane.2.Right-click the channel name.3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.
2.Right-click the channel name.3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.
3.In the menu that displays, click Copy link .4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.
4.Copy the link to a text editor, such as Notepad.5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .
5.Note the nine characters after the last forward slash (/) in the link.This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .The app gets created and its Basic Information page appears.
This is the channel ID of the Slack channel.Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.
Note that the channel ID can be a combination of letters and numbers.For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.
For example, CB64YSB2D.Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.
Repeat the steps above for all the four Slack channels to get their Channel IDs.Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.
Create and Configure a Slack App You have to create a Slack app, and configure it to receive notifications sent by Oracle Integration when an asset, incident, or request is created, and when a request is closed in ServiceNow.1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.
1.Create a Slack App.a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.
a.Log in to the Slack app platform at https://api.slack.com.Appendix A Customer Relationship Management (CRM) Recipes A-69b.In the Slack API title bar, click Your Apps .c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .
c.Click Create an App , and in the resulting Create an app dialog, select From scratch .d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.
d.In the Name app & choose workspace dialog, enter the following details.Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.
Field Information to Enter App Name Enter the name of your app.For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.
For example, Oracle Integration App.Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .
Pick a workspace to develop your app inSelect your workspace from the drop-down list.e.Click Create App .The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .
e.Click Create App .The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.
The app gets created and its Basic Information page appears.2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.
2.Get the Slack App API credentials.a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.
a.In the app's Basic Information page, scroll down to the App Credentials section.b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.
b.Note the client ID in the Client ID field, and the client secret in the Client Secret field.These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .
These API credentials, that is the client ID and secret, were automatically generated when you created the app.You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.
You'll use these later while configuring connections to your Slack instance from Oracle Integration.3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .
3.Set permissions for your Slack App.a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.
a.In the left menu, under Features , select OAuth & Permissions .b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .
b.In the OAuth & Permissions page, go to the Redirect URLs section.c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.
c.Click Add New Redirect URL and enter the URL of your Oracle Integration instance.For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.
For example, https:// your_instance_URL :443/icsapis/agent/ oauth/callback , where your_instance_URL is the Host URL of your Oracle Integration instance.d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .
d.Click Add, and then click Save URLs .e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.
e.Scroll down to the Scopes section, and under User Token Scopes click Add an OAuth Scope .f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.
f.Enter the following scopes: channels:read channels:write chat:write groups:read groups:write usergroups:write Note the scopes.You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.
You'll use these later while configuring connections to your Slack instance from Oracle Integration.g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .
g.Press Enter.Appendix A Customer Relationship Management (CRM) Recipes A-70Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.
1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.
2.Click Search All .The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.
The list of available recipes appears.3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.
3.Find and select the recipe package that you want to install, then click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.
A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .
4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.
Configure the Oracle ServiceNow Connection Configure the Oracle Slack Connection Configure Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .
1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.
2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.
The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.
3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .
For example, https://< instance_name >.service- now.com 4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .4.Click Provide Consent .
5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .4.Click Provide Consent .A new browser window opens to approve access to Slack.
6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .4.Click Provide Consent .A new browser window opens to approve access to Slack.5.Click Allow .
In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .4.Click Provide Consent .A new browser window opens to approve access to Slack.5.Click Allow .6.On the Slack Connection window, click Save .
You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .4.Click Provide Consent .A new browser window opens to approve access to Slack.5.Click Allow .6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.
7.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .4.Click Provide Consent .A new browser window opens to approve access to Slack.5.Click Allow .6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.
Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .4.Click Provide Consent .A new browser window opens to approve access to Slack.5.Click Allow .6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.
Click Save .Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .4.Click Provide Consent .A new browser window opens to approve access to Slack.5.Click Allow .6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.
Configure the Oracle Slack Connection You must configure connection details for your Slack instance.1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .4.Click Provide Consent .A new browser window opens to approve access to Slack.5.Click Allow .6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.
1.On the Configuration Editor page, select Oracle Slack Connection.Appendix A Customer Relationship Management (CRM) Recipes A-712.Click Edit .The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .4.Click Provide Consent .A new browser window opens to approve access to Slack.5.Click Allow .6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .
The Slack Connection window appears.3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .4.Click Provide Consent .A new browser window opens to approve access to Slack.5.Click Allow .6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.
3.Under the Security section: In the Client ID and Client Secret fields, enter the Client ID and Client Secret you obtained earlier while creating and configuring a Slack app.In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .4.Click Provide Consent .A new browser window opens to approve access to Slack.5.Click Allow .6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.
In the Scope field, enter the permission scopes you configured while creating and configuring a Slack app.See Create and Configure a Slack App .4.Click Provide Consent .A new browser window opens to approve access to Slack.5.Click Allow .6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.
See Create and Configure a Slack App .4.Click Provide Consent .A new browser window opens to approve access to Slack.5.Click Allow .6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.
4.Click Provide Consent .A new browser window opens to approve access to Slack.5.Click Allow .6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.
A new browser window opens to approve access to Slack.5.Click Allow .6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.
5.Click Allow .6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.
6.On the Slack Connection window, click Save .7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.
7.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.
In the dialog that displays, click Test again.You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .
You get a confirmation message if your test is successful.8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.
8.Click Back to return to the Configuration Editor page.Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .
Note that since the connection is used by multiple integrations in the recipe package, you may be prompted in a Save and Exit dialog to save your changes before you exit the connection window.Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .You get a confirmation message that the properties have been updated.
Click Save .Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .You get a confirmation message that the properties have been updated.Activate and Run the Recipe After you've configured the connections and integration properties, you can activate and run the recipe.
Configure Integration Properties You must configure the integration properties for each of the integrations in the recipe package so that notifications are sent to the right channel and runtime exception emails are sent to the right email ID.1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .You get a confirmation message that the properties have been updated.Activate and Run the Recipe After you've configured the connections and integration properties, you can activate and run the recipe.1.On the Configuration Editor page, click Activate .
1.On the Configuration Editor page, select the integration.For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .You get a confirmation message that the properties have been updated.Activate and Run the Recipe After you've configured the connections and integration properties, you can activate and run the recipe.1.On the Configuration Editor page, click Activate .2.In the Activate Package dialog, click Activate .
For updating properties for ServiceNow asset creation notifications, select the Oracle ServiceNow Slack Asset Creation integration.For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .You get a confirmation message that the properties have been updated.Activate and Run the Recipe After you've configured the connections and integration properties, you can activate and run the recipe.1.On the Configuration Editor page, click Activate .2.In the Activate Package dialog, click Activate .You get a confirmation message that the integration is activated.
For updating properties for ServiceNow incident creation notifications, select the Oracle ServiceNow Slack Incident Creation integration.For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .You get a confirmation message that the properties have been updated.Activate and Run the Recipe After you've configured the connections and integration properties, you can activate and run the recipe.1.On the Configuration Editor page, click Activate .2.In the Activate Package dialog, click Activate .You get a confirmation message that the integration is activated.3.On the Configuration Editor page, select the integration you want to run, and click Run .
For updating properties for ServiceNow request creation notifications, select the Oracle ServiceNow Slack Request Creation integration.For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .You get a confirmation message that the properties have been updated.Activate and Run the Recipe After you've configured the connections and integration properties, you can activate and run the recipe.1.On the Configuration Editor page, click Activate .2.In the Activate Package dialog, click Activate .You get a confirmation message that the integration is activated.3.On the Configuration Editor page, select the integration you want to run, and click Run .4.In the resulting dialog, note the WSDL URL.
For updating properties for ServiceNow request closure notifications, select the Oracle ServiceNow Slack Request Closure integration.2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .You get a confirmation message that the properties have been updated.Activate and Run the Recipe After you've configured the connections and integration properties, you can activate and run the recipe.1.On the Configuration Editor page, click Activate .2.In the Activate Package dialog, click Activate .You get a confirmation message that the integration is activated.3.On the Configuration Editor page, select the integration you want to run, and click Run .4.In the resulting dialog, note the WSDL URL.You'll use this for configuring basic authentication in ServiceNow to invoke the integration in Oracle Integration from ServiceNow.
2.Click Actions , and then select Update Property Values from the menu.3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .You get a confirmation message that the properties have been updated.Activate and Run the Recipe After you've configured the connections and integration properties, you can activate and run the recipe.1.On the Configuration Editor page, click Activate .2.In the Activate Package dialog, click Activate .You get a confirmation message that the integration is activated.3.On the Configuration Editor page, select the integration you want to run, and click Run .4.In the resulting dialog, note the WSDL URL.You'll use this for configuring basic authentication in ServiceNow to invoke the integration in Oracle Integration from ServiceNow.Complete the post activation task of invoking the integration, and then test the recipe.
3.In the Update Property Values dialog, note the two properties that have been configured - SlackChannelID and EmailNotification.4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .You get a confirmation message that the properties have been updated.Activate and Run the Recipe After you've configured the connections and integration properties, you can activate and run the recipe.1.On the Configuration Editor page, click Activate .2.In the Activate Package dialog, click Activate .You get a confirmation message that the integration is activated.3.On the Configuration Editor page, select the integration you want to run, and click Run .4.In the resulting dialog, note the WSDL URL.You'll use this for configuring basic authentication in ServiceNow to invoke the integration in Oracle Integration from ServiceNow.Complete the post activation task of invoking the integration, and then test the recipe.Invoke the Integration from ServiceNow Test the Oracle ServiceNow Slack Asset Creation Recipe Test the Oracle ServiceNow Slack Incident Creation Recipe Test the Oracle ServiceNow Slack Request Creation Recipe Test the Oracle ServiceNow Slack Request Closure Recipe Invoke the Integration from ServiceNow After activating the recipe, you must configure basic authentication to invoke the integration from ServiceNow.
4.Click SlackChannelID and in the New Value field enter the channel ID of your Slack channel.For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .You get a confirmation message that the properties have been updated.Activate and Run the Recipe After you've configured the connections and integration properties, you can activate and run the recipe.1.On the Configuration Editor page, click Activate .2.In the Activate Package dialog, click Activate .You get a confirmation message that the integration is activated.3.On the Configuration Editor page, select the integration you want to run, and click Run .4.In the resulting dialog, note the WSDL URL.You'll use this for configuring basic authentication in ServiceNow to invoke the integration in Oracle Integration from ServiceNow.Complete the post activation task of invoking the integration, and then test the recipe.Invoke the Integration from ServiceNow Test the Oracle ServiceNow Slack Asset Creation Recipe Test the Oracle ServiceNow Slack Incident Creation Recipe Test the Oracle ServiceNow Slack Request Creation Recipe Test the Oracle ServiceNow Slack Request Closure Recipe Invoke the Integration from ServiceNow After activating the recipe, you must configure basic authentication to invoke the integration from ServiceNow.Configure basic authentication in your ServiceNow instance with the WSDL generated automatically while activating and running the recipe.
For example, if you're configuring the properties for Oracle ServiceNow Slack Asset Creation integration, then enter the channel ID of the Slack channel you created to post notifications for ServiceNow asset creation ( #asset-creation ).Appendix A Customer Relationship Management (CRM) Recipes A-72See Get the Slack Channel ID .5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .You get a confirmation message that the properties have been updated.Activate and Run the Recipe After you've configured the connections and integration properties, you can activate and run the recipe.1.On the Configuration Editor page, click Activate .2.In the Activate Package dialog, click Activate .You get a confirmation message that the integration is activated.3.On the Configuration Editor page, select the integration you want to run, and click Run .4.In the resulting dialog, note the WSDL URL.You'll use this for configuring basic authentication in ServiceNow to invoke the integration in Oracle Integration from ServiceNow.Complete the post activation task of invoking the integration, and then test the recipe.Invoke the Integration from ServiceNow Test the Oracle ServiceNow Slack Asset Creation Recipe Test the Oracle ServiceNow Slack Incident Creation Recipe Test the Oracle ServiceNow Slack Request Creation Recipe Test the Oracle ServiceNow Slack Request Closure Recipe Invoke the Integration from ServiceNow After activating the recipe, you must configure basic authentication to invoke the integration from ServiceNow.Configure basic authentication in your ServiceNow instance with the WSDL generated automatically while activating and running the recipe.This invokes the integration in Oracle Integration from ServiceNow.
5.Click EmailNotification and in the New Value field enter the email ID where you want to notify in case a runtime exception/error occurs while running the integration.6.Click Submit .You get a confirmation message that the properties have been updated.Activate and Run the Recipe After you've configured the connections and integration properties, you can activate and run the recipe.1.On the Configuration Editor page, click Activate .2.In the Activate Package dialog, click Activate .You get a confirmation message that the integration is activated.3.On the Configuration Editor page, select the integration you want to run, and click Run .4.In the resulting dialog, note the WSDL URL.You'll use this for configuring basic authentication in ServiceNow to invoke the integration in Oracle Integration from ServiceNow.Complete the post activation task of invoking the integration, and then test the recipe.Invoke the Integration from ServiceNow Test the Oracle ServiceNow Slack Asset Creation Recipe Test the Oracle ServiceNow Slack Incident Creation Recipe Test the Oracle ServiceNow Slack Request Creation Recipe Test the Oracle ServiceNow Slack Request Closure Recipe Invoke the Integration from ServiceNow After activating the recipe, you must configure basic authentication to invoke the integration from ServiceNow.Configure basic authentication in your ServiceNow instance with the WSDL generated automatically while activating and running the recipe.This invokes the integration in Oracle Integration from ServiceNow.For detail information on how to configure basic authentication in ServiceNow, see Configure Basic Authentication in Using the ServiceNow Adapter with Oracle Integration .
6.Click Submit .You get a confirmation message that the properties have been updated.Activate and Run the Recipe After you've configured the connections and integration properties, you can activate and run the recipe.1.On the Configuration Editor page, click Activate .2.In the Activate Package dialog, click Activate .You get a confirmation message that the integration is activated.3.On the Configuration Editor page, select the integration you want to run, and click Run .4.In the resulting dialog, note the WSDL URL.You'll use this for configuring basic authentication in ServiceNow to invoke the integration in Oracle Integration from ServiceNow.Complete the post activation task of invoking the integration, and then test the recipe.Invoke the Integration from ServiceNow Test the Oracle ServiceNow Slack Asset Creation Recipe Test the Oracle ServiceNow Slack Incident Creation Recipe Test the Oracle ServiceNow Slack Request Creation Recipe Test the Oracle ServiceNow Slack Request Closure Recipe Invoke the Integration from ServiceNow After activating the recipe, you must configure basic authentication to invoke the integration from ServiceNow.Configure basic authentication in your ServiceNow instance with the WSDL generated automatically while activating and running the recipe.This invokes the integration in Oracle Integration from ServiceNow.For detail information on how to configure basic authentication in ServiceNow, see Configure Basic Authentication in Using the ServiceNow Adapter with Oracle Integration .Test the Oracle ServiceNow Slack Asset Creation Recipe Test the recipe to check if a notification is sent to Slack when an asset is created in ServiceNow.