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What is the background of Amanda Surasky, a member of the MyHealth.Alberta.ca team?	Amanda Surasky is a registered nurse with experience in various pediatric settings, including emergency, post-anesthetic care, and short stay surgery departments.	Amanda Surasky is a registered nurse with experience in various pediatric settings, including emergency, post-anesthetic care, and short stay surgery departments.
What is the focus of Heather Ball's work as a Health Literacy Consultant on the MyHealth.Alberta.ca team?	Heather Ball's focus is on plain language and communications to make health information accessible and clear.	Heather Ball's focus is on plain language and communications to make health information accessible and clear.
How many modules are planned for the Healthcare 101 project on MHA?	There are four modules planned for the Healthcare 101 project.	There are four modules planned for the Healthcare 101 project.
What is the content focus of the four patient education videos related to breast cancer surgery on MHA?	The videos focus on drain care and arm and shoulder exercises for women who have undergone breast cancer surgery.	The videos focus on drain care and arm and shoulder exercises for women who have undergone breast cancer surgery.
How can users access MyHealth Records on MHA?	Users can access [MyHealth Records](https://share.albertahealthservices.ca/teams/HLA/Webdocs/Operations/tms-811-op-mha-phr-faq.pdf) on various web-accessible devices like smartphones, tablets, and computers.	Users can access [MyHealth Records](https://share.albertahealthservices.ca/teams/HLA/Webdocs/Operations/tms-811-op-mha-phr-faq.pdf) on various web-accessible devices like smartphones, tablets, and computers.
Who is responsible for managing the content on MyHealth.Alberta.ca?	The MyHealth.Alberta.ca team, in collaboration with vendor Healthwise® and provincial experts, is responsible for managing the content.	The MyHealth.Alberta.ca team, in collaboration with vendor Healthwise® and provincial experts, is responsible for managing the content.
Where can I find contact information for providing feedback to MyHealth.Alberta.ca?	You can contact MyHealth.Alberta.ca by emailing [[email protected]](mailto:[email protected]?subject=MyHealth%20Alberta%20Feedback).	You can contact MyHealth.Alberta.ca by emailing [[email protected]](mailto:[email protected]?subject=MyHealth%20Alberta%20Feedback).
How can I learn about new content and tools on MyHealth.Alberta.ca?	You can learn about new content and tools by visiting the [What's New](https://myhealth.alberta.ca/Pages/news2.aspx) section on MHA.	You can learn about new content and tools by visiting the [What's New](https://myhealth.alberta.ca/Pages/news2.aspx) section on MHA.
What is the primary goal of MyHealth Records on MHA?	The primary goal of MyHealth Records is to allow Albertans to manage their health by providing a secure and convenient place to access select health records online.	The primary goal of MyHealth Records is to allow Albertans to manage their health by providing a secure and convenient place to access select health records online.
What kind of devices can be used to access MyHealth Records on MHA?	MyHealth Records can be accessed on a variety of web-accessible devices, including smartphones, tablets, and computers.	MyHealth Records can be accessed on a variety of web-accessible devices, including smartphones, tablets, and computers.
What is the focus of the Healthier Together initiative replacing Alberta Prevents Cancer?	Healthier Together focuses on health conditions that are largely preventable, tips for healthy living, and creating supportive health environments in communities, workplaces, and healthcare settings.	Healthier Together focuses on health conditions that are largely preventable, tips for healthy living, and creating supportive health environments in communities, workplaces, and healthcare settings.
Who are the authors of the provided text on MyHealth.Alberta.ca?	The authors include various members of the MyHealth.Alberta.ca team, including Dr. Denise Watt, Irene Pathy, Amanda Surasky, and others.	The authors include various members of the MyHealth.Alberta.ca team, including Dr. Denise Watt, Irene Pathy, Amanda Surasky, and others.
What is the role of Shawnee Eidt in the MyHealth.Alberta.ca team?	Shawnee Eidt is a Health Literacy Consultant with a focus on improving health literacy by applying plain language principles and ensuring content is accessible and well-designed.	Shawnee Eidt is a Health Literacy Consultant with a focus on improving health literacy by applying plain language principles and ensuring content is accessible and well-designed.
Who is responsible for creating the breast cancer surgery patient education videos on MHA?	The breast cancer surgery patient education videos were produced by AHS (Alberta Health Services) and feature actual breast cancer patients from Alberta.	The breast cancer surgery patient education videos were produced by AHS (Alberta Health Services) and feature actual breast cancer patients from Alberta.
What is the role of Jay Bersaluna in the MyHealth.Alberta.ca team?	Jay Bersaluna is responsible for administrative support, drawing on his international experience in business administration and office operations.	Jay Bersaluna is responsible for administrative support, drawing on his international experience in business administration and office operations.
What is the aim of Healthcare 101 on MHA, and who collaborated on this project?	Healthcare 101 aims to help Albertans understand the basics of healthcare in Alberta. It is a co-designed project involving several community and health organizations, including IMAGINE Citizens Collaborating for Health, Alberta Health Services, and the Health Quality Council of Alberta (HQCA).	Healthcare 101 aims to help Albertans understand the basics of healthcare in Alberta. It is a co-designed project involving several community and health organizations, including IMAGINE Citizens Collaborating for Health, Alberta Health Services, and the Health Quality Council of Alberta (HQCA).
What is the goal of Navigation Resources at Health Link?	The goal of Navigation Resources at Health Link is to ensure timely access to accurate and relevant information, in a usable format, for the right person.	The goal of Navigation Resources at Health Link is to ensure timely access to accurate and relevant information, in a usable format, for the right person.
What services are available when accessing Health Link's intranet site?	When accessing Health Link's intranet site, you can find useful applications and centralized resources such as Emerging Events, News and Updates, Process flowcharts, Links to programs and services, and Department initiatives.	When accessing Health Link's intranet site, you can find useful applications and centralized resources such as Emerging Events, News and Updates, Process flowcharts, Links to programs and services, and Department initiatives.
How often is the information updated on Health Link's intranet site?	Information on Health Link's intranet site is updated daily to keep users informed.	Information on Health Link's intranet site is updated daily to keep users informed.
What is InformAlberta, and who benefits from its information?	InformAlberta is a resource that Navigation Resources works on throughout the year to ensure that the information in the database is current. It benefits Health Link's frontline staff as well as external stakeholders and community partners.	InformAlberta is a resource that Navigation Resources works on throughout the year to ensure that the information in the database is current. It benefits Health Link's frontline staff as well as external stakeholders and community partners.
What activities does Navigation Resources coordinate during Influenza Season?	Navigation Resources coordinates activities during Influenza Season to support Public Health's strategy by providing information on influenza immunization clinics to protect Albertans.	Navigation Resources coordinates activities during Influenza Season to support Public Health's strategy by providing information on influenza immunization clinics to protect Albertans.
What is the responsibility of Navigation Resources in maintaining physician data?	Navigation Resources is responsible for entering and maintaining physician data and contact information in RightFax and EchoAccess.	Navigation Resources is responsible for entering and maintaining physician data and contact information in RightFax and EchoAccess.
What is the purpose of the Tabbed Pages for frontline staff at Health Link?	The Tabbed Pages provide links to the most frequently used Health Link intranet pages and external resources for managing calls, catering to the unique needs of each business unit.	The Tabbed Pages provide links to the most frequently used Health Link intranet pages and external resources for managing calls, catering to the unique needs of each business unit.
Where can staff find notifications for emerging events and updates on Health Link's intranet?	Notifications for emerging events and updates are provided in the 'Read Now' message area on Health Link's intranet, linking to information posted in the 'Current Topics' section.	Notifications for emerging events and updates are provided in the 'Read Now' message area on Health Link's intranet, linking to information posted in the 'Current Topics' section.
Where can you find event-specific information and notices on Health Link's intranet?	Event-specific information and notices are contained within the 'Current Topics' section on Health Link's intranet.	Event-specific information and notices are contained within the 'Current Topics' section on Health Link's intranet.
Where can Health Link staff find tips and resources related to workplace applications and technical equipment?	Health Link staff can find tips and resources related to workplace applications and technical equipment in the 'HL Applications & Support' section of the intranet.	Health Link staff can find tips and resources related to workplace applications and technical equipment in the 'HL Applications & Support' section of the intranet.
What does the 'Operations' section of Health Link's intranet describe?	The 'Operations' section describes the higher-level functions and responsibilities of Health Link's many business units and provides administrative resources and tools.	The 'Operations' section describes the higher-level functions and responsibilities of Health Link's many business units and provides administrative resources and tools.
What type of information is included in the 'Process Resources' section of Health Link's intranet?	The 'Process Resources' section includes information to manage calls, such as caller FAQs, telephone scripts, referral processes, and contact information.	The 'Process Resources' section includes information to manage calls, such as caller FAQs, telephone scripts, referral processes, and contact information.
What does the 'Service & Process Overview' section on the intranet provide information about?	The 'Service & Process Overview' section provides an introduction to many of the services Health Link provides to callers and serves as a reference for internal processes and resources available to staff.	The 'Service & Process Overview' section provides an introduction to many of the services Health Link provides to callers and serves as a reference for internal processes and resources available to staff.
What kind of information can be found in the 'Staff Corner' section on Health Link's intranet?	The 'Staff Corner' section provides information about staff engagement, social committees, and staff newsletters.	The 'Staff Corner' section provides information about staff engagement, social committees, and staff newsletters.
What information does the 'Staff Learning & Development' area contain?	The 'Staff Learning & Development' area contains information for professional development, as well as announcements and links for workshops, lunch & learns, AHS, and Health Link compulsory education.	The 'Staff Learning & Development' area contains information for professional development, as well as announcements and links for workshops, lunch & learns, AHS, and Health Link compulsory education.
What is the purpose of the 'Glossary' section on Health Link's intranet?	The 'Glossary' section provides health advisories, warnings, recalls, and updates on situations that may affect the health and well-being of Albertans.	The 'Glossary' section provides health advisories, warnings, recalls, and updates on situations that may affect the health and well-being of Albertans.
What are the types of content included in the 'Glossary' section?	The 'Glossary' section includes information about events likely to increase Health Link call volumes, key messages for staff during health-related events, changes to existing events, and unexpected changes to service referral information.	The 'Glossary' section includes information about events likely to increase Health Link call volumes, key messages for staff during health-related events, changes to existing events, and unexpected changes to service referral information.
Where can you find recent communications provided through Health Link's intranet?	Recent communications provided through the intranet can be found in the 'Current Topics' section.	Recent communications provided through the intranet can be found in the 'Current Topics' section.
What is the purpose of Health Unlimited Television (HUTV), and how is it related to Health Link?	Health Unlimited Television (HUTV) is a network in partnership with Alberta Health Services that provides health-focused video content. Health Link videos are part of HUTV and address callers' top health concerns.	Health Unlimited Television (HUTV) is a network in partnership with Alberta Health Services that provides health-focused video content. Health Link videos are part of HUTV and address callers' top health concerns.
How can closed captions be turned on for HUTV videos, and where are these videos delivered?	Closed captions for HUTV videos can be turned on by clicking the CC button on the video player. HUTV videos are delivered to 383 locations throughout Alberta.	Closed captions for HUTV videos can be turned on by clicking the CC button on the video player. HUTV videos are delivered to 383 locations throughout Alberta.
Who is Janice Shah, and what does she speak about in the HUTV video?	Janice Shah, Clinical Manager at Health Link, speaks about air quality and ways to stay safe when outdoors in the HUTV video.	Janice Shah, Clinical Manager at Health Link, speaks about air quality and ways to stay safe when outdoors in the HUTV video.
Who is Paula, and what topic does she discuss in the HUTV video?	Paula, RN at Health Link, talks about 'Calling for Someone Else' in the HUTV video.	Paula, RN at Health Link, talks about 'Calling for Someone Else' in the HUTV video.
What is the purpose of the video with the title 'Have a medical question about a family member?'	The video with the title 'Have a medical question about a family member?' emphasizes that Health Link (Dial 811) can help with health-related questions for family members.	The video with the title 'Have a medical question about a family member?' emphasizes that Health Link (Dial 811) can help with health-related questions for family members.
Who is Edith Friesen, and what does she discuss in the HUTV video from March 2019?	Edith Friesen, RN at Health Link, discusses 'What to know about a fever' in the HUTV video from March 2019.	Edith Friesen, RN at Health Link, discusses 'What to know about a fever' in the HUTV video from March 2019.