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What Is Information Literacy?
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Human beings are passionate, curious, and always seeking to connect with each other and make sense of
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things. Learning is more effective when new information is meaningful and linked to some personal
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experience or prior knowledge. Learning is about both context and content. It is necessary to learn how to
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assess, evaluate, and connect in order to make information become knowledge. Information literacy skills are
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the hallmark of the ability to do research. What is important is for you to learn how to find information that
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“matters” and then figure out why it might matter.
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Information literacy is a link between the life experiences of you as a student, the academic world of
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scholarship, and the postcollege real world of application of learning. An information-literate person has the
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ability to ask questions and knows the difference between ignorance and understanding. (When do I need
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information?) Information literacy builds a lifelong ability to determine where information is kept (Where is the
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best place to find this?) and in what forms knowledge is stored (Which knowledge products will likely have
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what I need?).
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Information literacy relies on the use of a critical mind to discern credible from not credible, valid from not
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valid. It is actually the core of the first-year experience. It lasts, while the specifics of particular courses fade
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over time. After all, the nature of research, the core of higher education, is a learning process: “How do I learn
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about something?” Communication skills are essential to your ability to both learn and share what you’ve
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learned.
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What Are the Steps to a Good Research Study?
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Research is a part of life. In fact, you conduct research daily. You look things up whenever you want a hotel or a
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good restaurant in a new city, or a recipe for cookies you’d like to make for a party. Sometimes you use Google
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for answers, and other times you ask people to help you answer your question. At times you might need to
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398
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A • Conducting and Presenting Research
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visit specific websites to find good information on the kind of used car you should buy or tickets to a sporting
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event or concert you hope to attend. All of this is part of research at its most basic level—asking a question
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and then answering it. Research can be defined as an activity that produces new knowledge. However, it is not
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timeless. Questions change, and so do answers. New questions bring new light to bear on any topic or issue.
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For example, consider the way we have controlled the use of pesticides. Over time, we moved from acceptance
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to shock and now horror at some of the side effects. It is new information on pesticides that has influenced
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our change in thinking. And the reason we know this information is that someone did the research and then
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communicated it to our community through newscasts, newspapers, online sites, and so forth.
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We often accept ideas as fact. For instance, how do we come to believe such things as “Three out of four
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dentists recommend . . . ” or “McDonald’s french fries are preferred three to one over . . .”? Or that heroin is
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addictive, or that putting infants in car seats prevents fatal injuries, or that drinking while pregnant can be
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harmful? It is important to know that these statements are the result of questions that led to serious research.
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Understanding the methods used to do research will help us understand how we come to know what we know.
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In cases such as these, someone was interested in knowing the answer to a particular question, planned a
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research study, and then published the findings. When people do this kind of research, their purpose is not
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only to find an answer but also to communicate what they found to the rest of us. They are communicating
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new knowledge.
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Research is exploration and the search for possible answers to questions. Most students think research is
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about finding answers, but it is more about the questions we ask that lead us to the answers. Good research
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starts with good questions. Researchers ask themselves a question, create a possible answer in the form of a
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hypothesis, and then begin a process of gathering information with a methodology. If we understand how
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important questions are to doing research, we are then better able to determine the credibility and validity of
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the information sources we use. When evaluating sources, we can ask: Why should I believe this author? What
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does she know that makes her someone I should pay attention to? And when deciding on credibility, we can
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ask: What did the author do to convince me his answer is the correct one? Did the evidence really match the
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question the author was asking? Thus, information literacy is the ability to evaluate sources on the basis of
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what questions were asked, determine if those are the best questions to ask, assess whether the answers
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offered really answer the questions, and decide if the author is prepared to answer those questions well.
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Remember the literacies that Howard Rheingold suggested in the “Communicating” chapter. Using these as
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guides leads us to mindfully explore the vast array of information available to us. And when we do so, we won’t
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find ourselves taking information at face value and passing it on as though it were valid, like some of the “fake
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news” that is prevalent today.
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So let’s start the process of doing research. The activity below will help you begin the process. After this, you
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will be introduced to the simple steps you need to take to do the research and then communicate your
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findings appropriately.
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ACTIVITY
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Pick a topic you might like to research or have already been assigned to research for a class. Then take a
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close look at the list of knowledge products below, and rank them in order of which ones you would most
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likely use for a research paper. After ranking them, explain why you put them in that order.
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• Books: histories, pictures, topic overviews
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•
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•
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•
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•
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Journals: research studies, expert opinions, analyses, lists of other information sources
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Magazines: basic and recent information, pictures, reviews
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Newspapers: very recent information, place-specific information, reviews
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Films, videos, television, music: pictures, speeches, sound
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Access for free at openstax.org
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A • Conducting and Presenting Research
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399
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• Internet sources: current or historical information from a variety of sources or individuals, data or
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commentary compiled by individuals or specific organizations or companies, graphics, sound, music,
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animation, video, pictures
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• Conversations, interviews: opinions, direct experiences, personal viewpoints, attitudes, histories
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• Government publications: reports, studies, statistics, laws, regulations
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• Documents: reports, laws, statistics, facts
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• Diaries: personal stories, histories, opinions, reflections
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These can also categorized by types of knowledge products. For your research, you have to choose wisely
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among these, too. There are scholarly knowledge products, which are mostly written for scholars in a
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particular field. The author is identified, and credentials are available. Sources are documented, and
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technical language is often used. Secondly, some knowledge products might be considered professional.
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These are written for professionals in a field, the author is most often identified, sources are not always
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documented, and the language may or may not be technical. Finally, there are popular knowledge
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products, which communicate a broad range of information. The author is often not identified, sources are
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