topic_shift
bool
2 classes
utterance
stringlengths
1
7.9k
session_id
stringlengths
7
14
false
I have questions about VA life insurance.
superseg_2412
false
I'd be happy to assist you with any questions that you have. Do you know how much life insurance that you will need?
superseg_2412
false
No, I don't. I need help figuring this out.
superseg_2412
true
Can I connect with the Veterans Benefits Administration through social media?
superseg_2412
false
Yes, you can connect with the Veterans Benefits Administration through many social media channels including Facebook, Instagram, and LinkedIn.
superseg_2412
true
I was thinking about enrolling for SGLI. How can I get in touch with them?
superseg_2412
false
You can use their SGLI Online Enrollment System to ask any questions that you may have.
superseg_2412
true
Do they have a number I could call?
superseg_2412
false
Yes, for questions about SGLI, you can call 1-800-419-1473.
superseg_2412
true
What if I get a rejection letter for Traumatic Injury Protection Life Insurance?
superseg_2412
false
In the event that you receive a denial letter for TSGLI, you can file an appeal VA Form SGLV 8600A, by the date given in your letter.
superseg_2412
true
I suffer from hearing loss, is there a TTY number available?
superseg_2412
false
Yes, you can call TTY: 711 for help.
superseg_2412
false
I need help with creating a MyDMV account. What do i need to create one?
superseg_4063
false
Just to clarify, you want to know the requirements to create a MyDMV account?
superseg_4063
false
Yes, i don't know very well what documents i need
superseg_4063
false
Also i don't know what to do if after creating my account i forget my password
superseg_4063
false
In that case, you can use the ' Forgot your Password ' tool and follow the steps.
superseg_4063
false
What happens if i already have an NY gov ID when i sign up?
superseg_4063
false
In that case, your MyDMV account will be associated with your current NY gov ID username and you will not need to create a new username.
superseg_4063
false
I have multiple NY gov usernames and the one i used is not associated with my MyDMV account, What can i do? Please help!
superseg_4063
false
Ok, to solve that, please follow these instructions:Step 1 : Use this link to clear out your sign in information from our system. This will stop you from being redirected to the Register for MyDMV Online Services page .Step 2 : Use the Forgot your Username tool on the NY.gov ID sign in page to get a list of all of your NY.gov ID Usernames. If you have more than one email address , be sure to check all of them . Sign in with the username you created for MyDMV . If you do n't remember the password you can use the ' Forgot your Password ' tool .
superseg_4063
false
Thank you. I now ordered my driver license but it still hasn't arrived. What can i do?
superseg_4063
false
For that, you will need to wait until you receive it. Sorry if this answer doesn't resolve your problem but waiting is the only way.
superseg_4063
false
I need help with the photo document number, how do i know if i'm doing it the correct way?
superseg_4063
false
First, make sure you enter your photo document number correctly (exactly as it appears on the email) because It is very easy to mistake the following: the number 1 for letter the Is the number 0 for the letter O the letter Q and the letter O the number 5 and the letter S the number ' 8 ' and the letter ' B '
superseg_4063
false
Anything I need to do before taking the road test?
superseg_6674
false
Once you get your learner permit, you have to obey the restrictions on where and when you are allowed to drive. You should also complete a 5-hour pre-licensing course or a high school or college driver education course.
superseg_6674
true
How long it lasts the pre-licensing course certificate?
superseg_6674
false
The pre-licensing course certificate lasts for 1 year from the date it is issued, and the student certificate of completion lasts for two years.
superseg_6674
true
There is something else about Enhanced or REAL ID, if I had a REAL ID, but it has been misplaced, can I replace it by mail?
superseg_6674
false
Yes, indeed, you can. If you already have an Enhanced or REAL ID you can replace by mail and your document type will stay the same.
superseg_6674
true
What is the charge associated with replacing a REAL ID by mail?
superseg_6674
false
You should include a money order or check for $17.50 made payable to "Commissioner of Motor Vehicles".
superseg_6674
true
What is the address for replacing a REAL ID by mail?
superseg_6674
false
If you would like to accomplish that by mail, you can send your request and check or money order to NYS Department of Motor Vehicles, 207 Genesee Street, Suite 6, Utica, NY 13501-2874.
superseg_6674
true
What forms of payment were acceptable for paying for the replacement of my REAL ID by mail?
superseg_6674
false
If requesting by mail, you can include a check or money order.
superseg_6674
true
What forms of payment would be accepted if I went to the DMV?
superseg_6674
false
If you went to the DMV, you could pay by check or money order or you could pay using an American Express card, Discover card, MasterCard, MasterCard debit card, VISA Card, or Visa debit card.
superseg_6674
true
How do I request to update to the REAL ID if I have just moved to a new address and need to replace my licenses anyway?
superseg_6674
false
If you have recently moved, you need to first change your address and then order the replacement card.
superseg_6674
false
Hello there, I need to know if I have to contact a national cemetery directly or if I can do it through your service.
superseg_6112
false
Yes, you should contact a national cemetery directly in certain cases.
superseg_6112
false
Does any of the cases listed on our website apply to you?
superseg_6112
false
No, none of them.
superseg_6112
false
Unfortunately, no relevant information is found.
superseg_6112
true
The reason I want to know is my husband was a veteran, he recently passed away, and I need to plan his burial. Can you help me by covering a part of my burial costs or how does it work?
superseg_6112
false
Of course. You may be able to get financial help for burial and funeral costs, if you apply for a Veterans burial allowance.
superseg_6112
true
I also need more information on appointing a person to be the claimant's representative, who can apply? what forms do I need? Where can i get more information?
superseg_6112
false
To make an appointment of individual as claimant's representative VA form 21-22a. Which you have to download.
superseg_6112
true
I think I don't have all the documents, I still can apply for this benefit?
superseg_6112
false
You can still apply, and we'll help you by finding the supporting the documents we need. Keep in mind that the more information you can give us when you apply, the faster we can review your application and give you a decision.
superseg_6112
false
That's great. And if you need even more information?
superseg_6112
false
If we need even more information we'll contact you, so you can provide us any additional information.
superseg_6112
false
Hello there. Can you please explain how I can request a forbearance? I'm not doing so well financially at the moment.
superseg_4705
false
Most types of forbearance are not automatic. You need to submit a request to your student loan servicer, often using a form.
superseg_4705
false
Are there any other procedures I have to go through for certain types of forbearances?
superseg_4705
false
Yes. For some types of forbearance, you must provide your student loan servicer with documentation to show that you meet the eligibility requirements for the forbearance you are requesting.
superseg_4705
true
How long does a general forbearance last?
superseg_4705
false
Are you inquiring for a loan made under one of the three programs?
superseg_4705
false
Yes, I am.
superseg_4705
false
In that case a general forbearance may be granted for no more than 12 months at a time.
superseg_4705
true
Do I have any other options if I have trouble paying my loan?
superseg_4705
false
Yes. A better option might be to change to an income-driven repayment plan. Income-driven repayment plans base your monthly payments on your income and family size. In some cases, your payment could be as low as $ 0 per month.
superseg_4705
true
I see. And what can you tell me about teacher loan forgiveness?
superseg_4705
false
You are performing teaching service that would qualify you for teacher loan forgiveness.
superseg_4705
false
Hi, I want to apply for disability benefits and would like to know what document I need to have in order to complete the application?
superseg_714
false
Do you know if you are eligible for disability benefits?
superseg_714
false
Yes I am eligible.
superseg_714
false
You may have to provide documents to show your eligibility, such as a birth certificate or other proof of birth, do you have such a document?
superseg_714
false
Yes I have a birth certificate.
superseg_714
false
You may also need proof that you are a U.S. citizen or that you are a lawful alien, do you have such documentation?
superseg_714
false
As I was born in the U.S. I don't think I will need to proof that I am a U..S. Citizen.
superseg_714
false
Yes in that case you will not need any other documentation.
superseg_714
true
I am glad to hear. Do you know of other ways to apply for retirement benefits? maybe I should apply in person or can I call?
superseg_714
false
Yes, you can apply by phone. Call 1 - 800 - 772 - 1213 or TTY 1 - 800 - 325 - 0778 from 7 AM to 7 PM Monday through Friday .
superseg_714
true
Will I have any problems if I already have Medicare benefits?
superseg_714
false
If you already have Medicare you can still use the online application to apply for retirement benefits .
superseg_714
false
Hello! I would like to get a welcome kit.
superseg_2374
false
Of course. The welcome kit can help guide you to the benefits and services you have earned.
superseg_2374
true
Can I download the VA benefits and services guides?
superseg_2374
true
I am a veteran, does this apply to me?
superseg_2374
false
Yes absolutely.
superseg_2374
false
You can to request the VA Health Care PDF.
superseg_2374
true
Is it convenient for me to explore VA.gov?
superseg_2374
false
Yes, there you will get information on how to manage your benefits over time.
superseg_2374
true
Can I share the benefits guide with my friends or is it confidential?
superseg_2374
false
You can do it, it is not confidential information.
superseg_2374
true
Will you help me if I have a service related disability?
superseg_2374
false
Yes, sure.
superseg_2374
false
I need some advice how to avoid student aid scams.
superseg_4711
false
Of course. Avoid student aid scams and protect your identity while searching for scholarships, filling out the Free Application for Federal Student Aid (FAFSA) form, managing your loans, and giving information to schools and lenders. FREE help is available.
superseg_4711
true
What about all those student loan debt relief companies? How can I tell the difference between good ones and bad ones?
superseg_4711
true
Would you like to know how to identify a student loan scam?
superseg_4711
false
No, my question is more specific than that.
superseg_4711
true
Would you like to know how student loan debt relief companies work?
superseg_4711
false
No, thank you.
superseg_4711
true
Would you like to see a list of companies banned from debt relief?
superseg_4711
false
No. I mean, that'd be helpful, but it isn't what I came here for.
superseg_4711