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An amazing sub for a unbelievable price... what more can you ask for?!\n\nI tried the New Jersey sub and it hit every spot. It took a little but it might be because of what I ordered with all those different ingredients to cook.\n\nI can't wait to go back to try other menu items and at large subs for less than $5 I'll be back for sure! There's no need to ever go to Subway down the street ever..!
12
It's a convenience store, like Walgreens or CVS.\n\nI came in to get an Arnold Palmer iced tea. The only person manning the counter was not to enthusiastic about working there, and constantly was checking the door. When someone came in, they gave a bland generic greeting. It felt awkward to be there.
01
Omni's are usually great places to stay. This one feels a bit old, dated and run down. The room was not very nice. Musty smelling. Bathroom was not up to par to the price of the room. I would recommend the Westin, Marriott, Dunhill for uptown instead. Hopefully they can clean the place up and improve it.
01
It was a nice hotel, and if you are member of Guest Select (which is free, by the by), you get free wi-fi and other goodies in your room. The front desk was very helpful with printing out boarding passes and the exercise room had water for you to rehydrate.\n\nI also had to take a cab to the airport at 4:30 in the morning, and they made sure that I wasn't waiting around for that.\n\nMy knocks on the place are few, but should be noted. The AC was on 63 when I got there. Completely jet lagged, I fell asleep with that running all night and was definitely feeling sick the next morning. blech. Also, the shower took a tad bit of time to get warm.
12
Wireless connection at this place is HORRIBLE. NASCAR event was right outside our hotel so it was as loud as can be. However, staff was nice and accommodating. Unsure if it's just southern hospitality or if they're actually good workers - either way, not worth it. If I were back in Charlotte and needed to be close to the Federal Courthouse would I stay here? Probably not. Westin would be a better choice for a little more money.
01
I recently stayed here during a business trip, and it was so bad I had to cut my stay short and go to another hotel.\n\nI've stayed at the LA Omni numerous times, and they have nice accommodations, great service and I like staying there. I was hoping to have a similar experience and was thoroughly disappointed.\n\nI stayed on the preferential floors, but even then the rooms were horrible. Small, old furniture, old TV, dingy, musty, small bathroom, stains on the ceiling etc. I was starting to get depressed just being there. \n\nRoom service was mediocre, the complimentary drink service was not well presented, came too early, way before my requested time when I wasn't awake yet (they knocked at 5:30am). \n\nIt's right in front of the Epicenter so on Thursdays when they have bands playing there at night time, I'm sure it's really really loud.\n\nThe pool is this round small pool, that I didn't even attempt to go into.\n\nWill not stay there again until they have a major remodel of the entire inside of the hotel.
01
My in-law stayed here while visiting/job interviewing a few days ago, so based on her feedback...\n\nThe staff was happy and helpful, and she got a pretty good deal through Orbitz.- the cost ended up being only a few more dollars per night than the shiesty Holiday Inn that the company she was interviewing for had put her up in. The location is quite ideal for uptown shenanigans. And yes, the beds here are FIRM. I would hate it, but she likes a firm mattress.\n\nHowever, these fools need to invest in some sound proofing. Bands are often playing in front of Bank of America next door,the EpiCentre entertainment complex is also nearby, and frankly this city is growing so it ain't gonna get any quieter. Staying on the 12th floor, windows shut, and already a light sleeper, this was, in short, a problem. So fix it.
01
Let's be honest with each other on this review. Yes, it's downtown Charlotte, NC but who cares. For the prices that this hotel charges, they can do much better. I'd suggest that they call the Omni in Pittsburgh and find-out how its done.
01
Substandard - not a good hotel for business, and desperately in need of a renovation. 1. Hallways and rooms were dim, though the beds were comfortable. 2. There were no outlets anywhere near the desk to plug a phone/laptop in to. 3. Furniture was very dated. 4. Rooms were not quiet to say the least. I could hear alarms and laughter from two different sides, and I had a marching band (!) playing outside my window for over an hour between 8 and 9pm. I'll stay elsewhere next time I'm in town.
01
The Omni Charlotte is an immaculate luxury hotel that totally provides the Omni standard of service. I have stayed at this hotel on three separate occasions now, and each time I have been impressed. On my most recent stay, I arrived in Charlotte much earlier than expected; the wonderful front desk agent checked me into my room at 7:00 a.m.! \n\nThe rooms are somewhat dated but still nicely appointed. As a Select Guest member, my Wifi internet connection was free (the hotel otherwise charges $9.95) and the connection was decent. I ordered room service - it arrived promptly and the food was great. \n\nWorking out/hitting the gym while I travel is very important to me. At this hotel, you have two options: you can use the hotel's gym at no charge or you can go to the Charlotte Athletic Club, located in the same building, via a guest pass issued by the front desk. The pass costs $15. The hotel's gym is not what I have been accustomed to in four and five star hotels. It has a couple cardio machines and some free weights - if you want a full workout, you won't get it there. The Charlotte Athletic Club is a wonderful gym and is just as easily accessed as the hotel's own. It bothered me that I had to pay $15, however, to use the gym. The hotel should either provide its guests with a gym comparable to other hotels of its class OR using the Charlotte Athletic Club should be complimentary. \n\nOther than my frustration with the fitness aspect, the hotel is great, the staff are helpful and polite, and the location is superb.
12
The Uptown location was perfect for the purpose of our trip. We were in town for a football game. It is a nice walk from the Omni to the BOA Stadium. All of the staff that we dealt with were VERY friendly and helpful. \n\nNow for all the rest. \n\n1. Parking nightmare. We arrived shortly after check-in time, so yes it was busy. There was some kind of problem with a car, or not enough valets or something, but we could not even get turned into the driveway of the hotel. It was very backed up. \n\n2. You enter on the ground floor and must ride the elevator 1 floor to the lobby. I'm sorry but that is a personal pet peeve. A. Did you really not have enough room for the lobby and front desk on the ground floor? B. you just told me there were no stairs to this exit. If that is a case, how am I going to get out in case of a fire? \n\n3. Our room overlooked the pool, and some of Charlotte. This was scenic- and NOISY. We were not in the room all day Saturday, but the hotel was choosing to play the same songs on the loudspeaker at the pool OVER and OVER and OVER. So while we were trying to watch other football games before heading to ours, it was quite annoying. \n\n4.The room was pretty small. I have stayed in larger rooms in much smaller cities. For $9.00 more we could have had more space- but they were out of those rooms. \n\n5. Electrical cords. Maybe it was just my room, but there were lamp cords all over the floor. It is a miracle one of us did not trip. \n\n6. Bad lighting. Even with all those lamps- I still felt like there was not enough light- and the bathroom lighting? terrible. \n\n7. Water Pressure. I thought it was going to rip my skin off. \n\nOverall it seems like this hotel was poorly designed, that seems to be the root of most of the problems we had. If we were to stay in Uptown again we would stay elsewhere.
01
Wow...if you are familiar with the Omni in San Diego, or Dallas DO NOT come here expecting the same!! I would like to say this is a Holiday inn dressed up in a high rise but that would be doing a disservice to the Holiday Inn! The hotel feels old, rooms are tiny, and mustier than your grandma's basement. Beds feel like springy cement and AC rattles like a cage all through the night. I expected more from a name like Omni and pay per day Wifi! Are you serious it's??!! It's 2012!! Next time I will run not walk to the aloft down the street I only wish I knew there was one here sooner Omni Charlotte you get 1 star and 5 \""BOOOOOOOOOs\""
01
For the price this is a 2 star. For location this place is a 4 star. The rooms are small and they even gave me a corner room that said was bigger. I would hate to see what a normal room looks like. The corner room has 2 full size beds and is like a triangle. You do have space but very little and the bathrooms well the toilet and the shower are like touching each other. You can barely close the bathroom door if you want to do business in private! The corner rooms also that face 4th street just expect a night of loud music as that side faces several rooftop bars and they play music loud late into the night. Only saving grace is putting in the AC fan but that is loud as well. Either music or white noise. The signature lounge...again...small. Overall the lobby is nice, nice restaurant and attached to BofA and the center of town with everything in walking distance. As I said....for location unbeatable. For a luxury hotel for the price NOPE.
01
Great location but not the best value. Tiny bathrooms - could barely close the door with the rug. Noisy guests had a party - we could hear the door slam as our beds were positioned on the wall of the hall. Poor design. Security finally broke the party up at 1:30 am. Lots of other hotel choices in the area.
01
I recently stayed at the Omni in Charlotte, NC for the week of the Democratic National Convention. While the hotel has a great location and friendly staff, I slept on a cot for three nights and became infected with BEDBUGS and had to go to the ER when I got home today for treatment. First we thought it was fleas, then scabies but apparently it is really BEDBUGS....the WORST. The hotel told me they were going to have to do \""tests\"" to be sure the bugs came from their hotel, but two doctors so far and my own common sense suggest I got them from bedding at the Omni. The hotel does not seem very interested in dealing with the situation either; I have talked to them many times this week and they have not told me about any corrective measures. BEWARE.
01
Hair in the sheets and stain on the pillow! Yuk!!!!! I don't think they changed the sheets. Maybe the previous guest made the bed, so the roomkeeper left it? I don't know, but it gave me the creeps, and we looked closely at everything else and found everything grungy. On the surface, it looks OK, but OMG, it is GROSS!!!!!!!\n\nStaff was very curt bordering on rude. No smiles anywhere, just treated us like cattle - unwanted cattle at that. Don't dare ask for clean sheets..... you may become a \""problem guest\"" and get the hairy eyeball for the rest of your visit.\n\nIs it unreasonable to expect CLEAN SHEETS? This place is not cheap. I don't expect to be treated like royalty, but nor do I expect to be treated like a bum off the sttreet!!!!
01
I just stayed at the Omni for the DNC and lets just say they REALLLY don't know how to handle bad situations. I was sharing the room with two other girls and we got a cot for the week. After the first night my roommate woke up with what she thought was a rash on her forehead and a few bug bites. We thought she had an allergic reaction to the sheets so called down to have them changed. The next day she woke up again with even more bites - which is when we all started to panic. She saw a doctor who told her based on the bites that he/she thought it was FLEAS which were probably in the cot she slept on each night. \n\nWhen we complained to the hotel they only switched our room. Now I've been to hotels that reimbursed people because they had cold water in the shower. THIS IS FLEAS PEOPLE!! NO reimbursement for our hotel stay which was 6 whole days. They didn't even give my friend $30 for her visit to the local Charlotte Clinic. They kept saying the had to \""TEST first.\"" Its been 5 days since we left and 8 days since they took the cot to test and still nothing. Not even an apology note. Oh and my friend asked them to wash all her clothes to rid them of fleas and get it to her before she left on Friday. The couldn't even do that right - when she left they said they'd ship her clothes to her. \n\nNow I'm told that my friend saw a doctor at home who said they think it's BED BUGS!! Which I could have brought home to my own house!! I'm freaking out.\n\nDO NOT STAY HERE!!!
01
Just attended a conference for four nights. Got great service from every single encounter - front desk, housekeeping, bartender, parking valet. I don't write many reviews, but felt compelled because I really enjoyed my stay. Terrific breakfast buffet, hot beverage delivered to my room with newspaper every morning, turn-down service. Everything I asked for, and more.
12
Painfully Blah, older business hotel that needs updates and upgrades. \nThe Good: Central Location, Clean, Friendly Staff \nThe Bad: Paid $300+ for a blah hotel, rooms are old and out-dated, internet is really really slow for a business hotel, food is mediocre. \nNot a fan of this large downtown business hotel. Omni's can be hit or miss, this is a miss. Room decor is old and bed was not comfortable. Internet was super-slow, really? In 2012? TV was newer, but remote was terrible. Small bathroom, loud heater-A/C. I did like the location and service was very friendly (front desk, valet, concierge, bellman, room service). But, I simply cannot explain how they can charge $300+ on a busy week. That's more than the Ritz in most towns. Meh. Needs total re-do to be worthy. Charlotte is really weak on nice business hotels... The RItz... and then what? Amazingly average hotels here, even name chains (Marriott, Westin, Omni).
01
Stayed here for the Belk bowl. Great location all kinds of restaurants nearby and the football and basketball stadiums are in walking distance. \nThe staff was friendly and helpful from the valet to the check in to the food service. The room was good, it actually had king size pillows for a king size bed!! There is a Walgreens downstairs for items you forgot to pack.
12
As others have mentioned -- this hotel is extremely outdated. The location is perfect, however! The parking area opens directly (across the street) to the elevators that lead to the Epicenter. \n\nThe staff seemed ok, but it just could not make up for the room. Everything felt so old. Old towels, old decor, old carpet, old halls. \n\nI would not stay again, unless a major renovation takes place.
01
Looks fine, seems fine, but it's not fine. The walls and doors are paper thin. We could hear people whispering down the hall (no exaggeration) and those enjoying their rooms in a more or less romantic way were known to all.... completely. This is a hotel with zero privacy- from the loud clubs outside heard throughout the night as if our hingeless window could open and was open, to the screams of ecstasy from the rooms behind us and across the hall. \n\nIf you join the select guest free membership be sure to ask the front desk what you get. There are perks but none were mentioned until we received the checkout bill in the morning under our door. I personally would have enjoyed free juice in the morning, or at least would have appreciated knowing it was an option. We will not be staying here again. Truly unfortunate as my partner is moving to this area and the Omni is in a wonderful location. \n\nStaff was friendly, can't tell you about the food or beverages since we never had any (though the completely and perpetually empty restaurant looked beautiful), parking was simple enough (garage is $15/day with in and out privileges or $22/day valet). \n\nWe wanted desperately to like this hotel, just didn't happen for us. Best of luck to those that go for it ;)
01
Decent hotel downtown but has noise problem.\n\nEverything was more or less ok except for the noise. Entertainment district across the way had throbbing disco beat that wouldn't let us sleep. . Had to change rooms with my 3 kids at 02:30 a.m and we were flying back to Germany the next morning.\n\nAsk for room on side not facing entertainment district or simply book elsewhere. Otherwise you will NOT get a good night's sleep. It is simply inexcusable to book a nice downtown Hotel in a supposedly \""World\"" city and feel like you're trying to sleep directly on the disco dance floor. This Hotel is in need of sound-proofing renovations.\n\nExtra note in case Omni reads this. You should sue the pants off the entertainment district for the late night noise.
01
I wish I would've read the Yelp reviews prior to booking this hotel, because if I had, I would've stayed elsewhere. This hotel left so much to be desired, sadly. We arrived and went up to our room. Walked in and smelled the musty smell that other Yelpers described. The room was pretty clean but so so worn down for the price per night. See pictures for proof. I mean, a stain on a chair and bed skirt isn't acceptable when you're paying upwards of $300 for two nights. The water pressure was borderline painful and the shower head was very low. The bed was hard as rocks and very uncomfortable. There was an issue with parking as the machines weren't working this past Saturday morning. Finally, I told the guy at the desk I needed to go and to get me out of the deck however he could because I was in a wedding and was late at this point (because of their issue) to meet with the bridal party. Nothing was done to accommodate the crappy situation unfortunately. \n\nThis hotel is extremely loud and the walls are very thin. Some gals strolled in at 3am Sunday morning talking about strippers and we were listening to the bumping of Katy Perry's \""Roar\"" remix blasting from the EpiCenter all. night. long!!!!!! See night stands for ear plugs. \n\nWord to the wise: steer clear of this dump. Spend your money at a hotel that actually has good customer service and cares about the quality of their hotel.
01
This hotel is centrally located and there is plenty around to eat and do for those staying here while in town for work. They also were very accommodating when I required transportation in the early morning hours and arranged car service for me. \n\nHowever, my room was foul. Not the worst or most disgusting I've ever stayed in but it was gross. The walls were bubbling and discolored, it smelled dingy and the air conditioning didn't convince me it worked appropriately. \nThe worst was that the shower didn't drain and every time I showered I was standing in water up to my calves. \n\nI had much higher expectations for an Omni. I've stayed in Holiday Inns that were nicer.
01
The hotel is in downtown Charlotte and is with an area of night clubs with loud outdoor music. Was in town for Business and was not able to sleep for two nights due to loud banks in the area.\nThe rooms and halls smell MUSTY and DAMP!!\nThe menu for the restaurant/lounge needs some updating. There is LIMITED items for those looking for a healthy diet.\nWill not be my choice for future stays in Charlotte.
01
This was my first trip to Charlotte. I've looked up other hotels in the area and have decided upon the Omni. The Omni is very overrated. When we checked-in, they had a five day wedding celebration in progress. No bell captains available upon check-in. When we got up to the room, I was very surprised to see how outdated it was for the money. Ripped curtains, blown out light bulbs in bathroom. And most of the extra electrical outlets did not work. I had my cell phone charging, come to find out the outlet never worked. I switched it to another outlet, and, again, no charge. Upon my morning cup of coffee in the room, the mini creamers were sour. I called room service, and they never brought them up. Nor did they refresh the coffee station when they cleaned the room. No fresh creamers and two sugars for two days! I take my coffee serious. Lol. The second day in the morning starting at 7:00 AM, I was woken by a pounding sound of music coming from the courtyard. This was the ritual going on for the wedding. It continued for two hours. If the wedding was going to be honored on the lower floors, they should have put the other guests on the upper floor to avoid all the commotion. The garbage cans on site were overflowing with garbage for two days. No one took the responsibility of emptying them. We paid good money for a nice, clean, quite break. Only to have nothing but a out of date room, tons of noise, and a unclean looking surrounding. Guests should have been forewarned of the wedding festivities when booking. Although, the staff was very accommodating, they weren't on a mini vacation, we were. The only thing we were offered was free coffee or a breakfast beverage in the morning ! Also, be aware, if you don't join their rewards club, check your bill for a $9.95 a day charge for Internet. We were really disappointed in this hotel and will not be returning at all. See attached pictures.
01
Stayed here because I was in town for a wedding. Hadn't stayed here in years. It could use some updating but the rooms are still nice and comfy. But, the staff are what make this hotel awesome. Everyone was so nice. They know your name and take care of your every need. The location is also great. You can walk anywhere you need to go. I've always hated the entrance to the hotel but again, this is where the wonderful staff make this hotel with a strange entrance a great experience. \n\nParking is $15 a day. Valet parking is $22 a day. \n\nAlso know that it's location is great for eating and hanging out. The epicenter along with many other places are close by. One thing you must remember when staying here, it is uptown so it can be very noisy outside and you will hear it in your room.
12
Made a reservation in May through Expedia, which I needed to cancel. I called the hotel and cancelled, and was told I'd be charged a $25 cancellation fee. Well, lo and behold, Oct 7, I saw a charge to my card for $435.00. Called the hotel and was told that the charge was for the cancellation back in May. I explained what happened and was told that there was nothing they could do. \""who did you talk to\"", they asked? Sure, I wrote that down and remembered it 6 months later. Not. So, obviously will not be staying there on future visits to Charlotte.
01
Reid's is a fun little market where you can find eclectic grocery items that you might not find anywhere else. It's fun to browse the few aisles to see what else is in the world out there besides what's offered in your local Harris Teeter. The only bad thing is that the pricing is a little higher than I usually like to pay, but it's fun to splurge every once in awhile. \n\nIf you're hungry, grab a small bite at the cafe or hot bar and sit indoors or outdoors (and watch the lightrail pass by). Again, prices are a little higher for the basically self-serve food items, but sometimes you've just gotta support your local non-chain markets.
12
Went here on a Tuesday night w/out reservations in an effort to try something new. Great wine list with both affordable and expensive options. The decor is cool and the atmosphere seemed lively. Great spot for work dinners or events. But the food was just not good, especially at the prices they are charging. For $20, small portion of flavorless halibut, no side included and halibut was like cardboard. Really boring beef carpacchio and bland herb risotto. I never complain about service, but they did not bus surrounding tables for over 30 mins and for a dinner/drinks bill of $100+ it would be nice to not stare at unfinished food for the entire meal.\n\nIt is very possible we caught this place on an off night, but I doubt it. Go for drinks, eat elsewhere.
01
I appreciate small, quaint bookstores and I understand that the big box Barnes & Nobles can be a bit frustrating. But there's a difference between a \""Mom 'n' Pop\"" book shop and a poorly-stocked one with books that pertain to a really limited scope of interest. I was in here early one weekday afternoon and I was the only person in the store. The few shelves of books they have at The Bookmark were somewhat sparsely stocked. The store has little atmosphere and seems out of place in Founder's Hall. I mean, I'm sure they could order whatever you'd like, but you'll need to wait a while and you'll also pay through the nose for it--publisher's price--because they do have to pay uptown rent after all. \n\nWhen I walk into a bookstore I like to be inspired to read and I want to be excited by what's on the shelves. I could spend hours in a Barnes & Noble just pulling interesting stuff off the shelves and perusing the pages. There's not really an opportunity for any of that at this place.
01
Lunch is casual and reasonably priced. The Cubanos and shoe-string fries are great---not quite up to the level of what you can get in southern FL, but still pretty good for this area. Lunches are generally busy, but I've rarely had to wait more than 5 minutes for a table.\n\nThe dinner menu is much more expensive than lunch and the atmosphere changes...it's almost like two different restaurants. It's still not bad, though, and the food is so good that I think it's worth the extra cash. The Arepas con Cerdo appetizer is excellent...one of my favorite things in Charlotte dining. The few times I've gotten the fish it has been overcooked, so I generally stick to the land-animal entrees. Overall it's a really nice regular lunch spot, and a good place for an occasional dinner.
12
Yum yum yum!!! LaTorre's is one of my favorite lunch spots and I'd highly recommend it to anyone who hasn't been! My personal fave is the Pollo Chipotle sandwich with skinny fries. Their food is amazing and the prices aren't too bad either.\n\nI have a slight issue with LaTorre's and here it is: Once upon a time, I asked for the Cubano sandwich but with NO mustard. Well, Mr. Waiter kindly informed me that their sandwiches are pre-made and they are unable to alter them in any way. Hmm...pre-made hot sandwiches that are deliciously devine? I'm a skeptic. After asking around, I found an inside source that said that their sandwiches are NOT pre-made but the managers/chefs say that so that they don't get overwhelmed with nit-picky custom orders by my fellow corporate cube monkeys during the lunch rush. My point: the next time you want your Cubano with no mustard or extra sauce, don't believe the hype and make them customize it for you! By the way, my spy happens to be an employee so I know it's true. \n\nAll in all, this place is great.
12
Tennis sale anyone?! Don's tennis has had a sale every time I've driven by. Located at the intersection of Morehead and McDowell, Don's tennis has everything a tennis fan/player would want. Tennis channel on the small TV all day. Demo racquets available. Every racquet you could want is for sale here, as well as shoes, balls, bags, hoppers, string, grips, etc, etc. Don is there most days and provides some fast talking, but is genuine in his advice and feedback. Usually a full time stinger working too, so getting your racquet re-strung same day usually isn't an issue.\n\nOne point to mention...only cash or check...no plastic.
12
Great place to grab lunch on a beautiful day.\n\nI had the French Quarter Salad w/ grilled chicken and it was fantastic. Service was good and the food came relatively fast for a lunch rush. The best part of the experience was eating outside on a beautiful day, when we went inside to pay it was pretty loud.
12
Salads are good, but this place's secret is their Thursday special, Baked Chicken. French Quarter is busy for lunch every day. Indoor seating is limited, but creates good atmosphere for this place. They are usually open before Panther games. \n\nTip:\nTo avoid the weekday lunch rush, I recommend arriving no later than 11:30 a.m., or you'll stand in line to get in. They offer outside seating when the weather is nice.
12
On my first day working in CLT, my team member raved about this restaurant and their daily lunch specials.\n\nSooooo, the Shrimp Creole, in a nutshell is one of the Tuesday specials. Its pretty much rice (that's not cooked all the way), embryo shrimp (of the frozen kind from your local grocer), and red spicy sauce (umm, creole sauce?). I tried my best, but I could only eat a 1/4 of the plate, and really that much b/c I was hungry. \n\nWe were seated quickly and the food came in 6min....so I was able to make it back to the office ontime. Guess that's worth 2 stars eh?
01
This place is downright bizarre. it's run by the same people who run Greek Isles, which means most of the menu is Greek with some pasta and \""creole\"" items. I say \""creole\"" because there is like 2 items on the menu that are supposed to be New Orleans style and those at the tables around us who ordered the special (chicken creole) left most of it on their plate. \n\nI had a caesar salad and it, I kid you not, comes out in a mixing bowl. it's huge and really a total waste of salad because it would take 3-4 people to finish one. I barely made a dent in it. The salad was just alright, nothing terribly impressive. \n\nDuring the week it's full of blue shirts watching ESPN.
01
Went here on a football Sunday and I was told that the menu was reduced to be quick and more American. This was a disappointment to me as I would not mind waiting for some good French cuisine. I ordered the only traditional plate left on the menu, avoiding the burgers and fries... it was good but there are better places and better food. I don't know much about about French food so I was curious. The music was too loud an rappish (or R&B) so, although I dined alone, I would imagine it would be difficult to carry a conversation. The staff was friendly and service good but that is not enough to bring me back so I will not repeat.
01
Visited on Friday 3/25 for supper. I was really looking forward to a good Cajun meal. Out of fish on a Friday???? Are you kididng? And, crab soup so salty, was not edible. The waitress, who was really good, did not charge for it after complaining. Rice and beans pretty good, and wait staff quite attentive. I really did expect better. Will not be going there again.
01
I have been here three times now. For some reason a lot of my coworkers really like it. It's a popular lunch-time destination. \n\nThey are known for their southern, Louisiana style dishes. I would say it's just pretty typical, heaving-tasting foods. Their gyros are not bad actually, but the creole with shrimp and blacken fish I had as a lunch special were just too salty and heavy for me. I'm sure some who love their soul food would appreciate it, but it wasn't for me. \n\nIt gets pretty crowded during lunch hours, and the spaces are quite tight.
01
Went here on a weekday night. I didn't like it and I probably won't be back.
01
The in-laws were in town this past weekend, so we decided to show them the newly opened Romare Bearden Park. The park was a lot of fun and after checking it out we decided to stroll over to French Quarter for lunch. \n\nI had high hopes for French Quarter, given my love of Uptown restaurants and my affinity for Cajun-inspired food, but I have to say both the food and the customer service was a major letdown.\n\nOur server was not very attentive, forgot what we ordered, brought our food out without silverware and took several minutes to provide us with silverware so that we could actually eat, and failed to refill our drinks. The restaurant was also FREEZING... last Saturday was literally the nicest day of the year and they had the air on what had to be 65, totally unnecessary! \n\nOnce we were finally able to eat our food, it was a) cold from us not getting silverware for a few minutes and the restaurant being crazy cold & b) not that great. The gumbo tasted like it came from a can and the mashed potatoes tasted like they were instant.\n\nIf the food and service wasn't enough to leave a bad impression, the restrooms were disgusting and there was no toilet paper. I will definitely not be returning to French Quarter... which is a shame because they're in a primo location!
01
Very confused by this spot. When I lived up town (2012), I remember this place being very different. The location is so so amazing so I hope they really step their game up. They are right across from the brand new park Uptown. They advertise their dishes to be \""comfort food with a touch of cajun\"" but that really doesnt come through at all. It is simply a Greek restaurant called French Quarter. \n\nHaving said that, they do have very good daily lunch specials and numerous local beers on tap up at the bar. I have stopped in here a few times for a quick lunch while at work and ordered the chicken tips. The best part was the gravy. Everything else... so-so. \n\n-Ian M.
01
Came with with friends during lunch. Very busy with short wait times. Very loud too. Difficult to hold conversations. Seating too close together. \n\nWaitress was polite and very attentive. I had the Friday special- salad and cup of lobster soup. Very basic. Soup was mediocre. Definitely not homemade.
01
The experience I had here at the clinic was one of the best I've had at a big hospital. It might have helped that I was the first appointment of the day, but for a mandatory yearly ritual it was quite enjoyable. Dr. Karner was very attentive and really listened to my input and opinions about my treatment. So since I have to spend 1-2 hour of my life every year getting pointlessly getting checked out, I'm glad I chose to do it here.
12
I have actually been seeing Dr. Karner for a while. So long, in fact, that he has moved offices. That is probably not all that uncommon. More so is that doctors change the rules of their practices to make seeing them that much of an onerous process. I have gone through that too. A while back, this happened here, and Carolina Neurological rewrote their terms of service (or whatever it is called) so that if you are X minutes late to an appointment, you have to reschedule. Guess who was X minutes late?\n\nReally, it is not that I have a problem with such a policy. What I do have a problem with is that they said that they could still fit me in, and some X + Y (note that I did not use variable K, nor did I multiply so as to end up with K * Y, as that could result in KY, which is for another review) minutes later, I was told that I could not, in fact, keep my appointment. And since I was already running late - if you could not tell - it just made my day that much better.\n\nThat in turn led to me trying to find another neurologist. Yes, I am sick in the head. But I digress.\n\nThe first could not keep the appointment on their end - the complete reverse of the problem that I had just experienced (though it still led to a bad day on my part).\n\nThe second I actually tried for the better part of a year. Or so. But ultimately I went back to Dr. Karner. And when I did, I had to find him, being that he had changed offices (we covered that already, right?). To make matters worse, since everyone loves Dr. Karner, he now goes to multiple locations across Charlotte throughout the week, making it even more difficult to get in.\n\nBut what are you going to do? The guy is that cool.
12
I've always enjoyed the food at Aquavina, so it's a shame that the lunch service is so horrible. \n\nI've had several bad experiences (we just kept giving it another chance for whatever reason). Here's the worst: I, along with a few friends, arrived there to have lunch on a work day. Eventually, the hostess returned to the front of the restaurant and seated us.Ten minutes passed and still, no server. Then the waiter finally arrived and we said we were ready to order (because we had had plenty of time to study the menu). Then, in a harsh tone, he said, \""We're really busy. Let me just get your drink orders.\"" Um, OK. Then several more minutes passed before we got our drinks and ordered our food. It took forever for the food to arrive. By the end of our meal, we were the only people left in the restaurant and it still took a long time to get our check. \n\nOne of my friends, who is not a confrontational person, even complained to the manager. He expressed no remorse and stared blankly at her. Then we finally left, about two hours after we arrived.\n\nIf you still want to try Aquavina, I'd suggest you order the black olive encrusted chicken breast with macaroni and goat cheese and tomato compote. At least your food will be good.
01
My bosses used to drag me here for business get-togethers and meetings.\n\nI know it's hard to imagine hating a place where someone else has picked up the tab. But consistently, once the waiters figure out who's paying, if it's not you, forget it.\n\nBut I guess what the Aquavina staff can't figure out is, if they treat you badly when you're not paying, you won't return when it's your turn to pick up the tab. And I've had such consistently mediocre to bad service here, that will never happen.\n\nI once waited an hour for a drink and chips that never came, surrounded by a dozen people eating and drinking. What a lovely time. \n\nThat same night, asking the \""greeter\"" at the door to help find my party drew nothing but a blank stare, and I had to wander the place looking for them.\n\nIt's not always THAT bad, but it's never met expectations.\n\nFor the record: I've had lunch and attended social get-togethers there. It's been about two years since I've been there. The very last time I went, service was tolerable.
01
The lunch service is absolutely horrible. I work in the building so my co-workers like to eat here. Soda is always flat and service is very inconsistent.
01
We had a few cocktails here during a rained-out event they put on with the Young Affiliates of the Mint Museum. The venue was very trendy and relaxing. I enjoyed the furniture and thought it was a great spot to grab a nice glass of wine or a cocktail. You're in such a fabulous location in the middle of everything and I can imagine the view is quite nice when it isn't so crowded.\n\n I am not sure if they were solely in charge of food, but my one complaint is that it was very sparse at an event featuring quite a bit of wine directly after work. The event flyer specifically mentioned food so that was a bit of a let down as I was definitely hungry towards the end. Overall they handled the rain situation smoothly so they get kudo's for that!
12
I was looking forward to my first visit to Aquavina but came away disappointed. I'm quite easy to please food wise so this experience was a surprise to me. This restaurant is relatively pricey so perhaps my expectations were high based on what I perceived would be value for my dollar.\n\nWe dined on a surprisingly quiet Friday night. Even so, the service was adequate - nothing more, nothing less. Not very friendly and welcoming, just adequate.\n\nAs for the food. We started with the blue crab fondue served with french baguette toasts, which was absolutely fabulous. I'd definitely recommend this dish but don't eat too much or you'll have no room left for the entrees to come. \n\nEntrees were ribeye with roquefort cheese sauce, and my companion ordered the petit filet mignon. Sides are ordered separately; we selected grilled asparagus and potato gratin. The portions are quite generous but the presentation was way off for me. My ribeye arrived on a big plate with a large portion of roquefort smeared across the top, looking quite lonely without something (anything) to make it look appealing. Yes, I know the sides are served separately so that limits how the dish might be displayed, but more could have been done to appeal to the eye. \n\nAll in all, the food was adequate (except the delicious fondue!). But I expected a much better experience for the price. I don't mind spending money to go out and have a delicious meal and lovely experience. But I do expect just that - a delicious meal and a lovely experience.
01
I was so looking forward to my birthday dinner at Aquavina on Sept 29, 2012. What a disaster! www.aquavina.com states the following: \""Complimentary Valet service is available Monday through Saturday after 5pm, on College Street, between Stonewall & 2nd Street\"". Upon going to this location, there was no valet parking, so we parked in the parking garage below the restaurant for a $5 charge. Upon entering the restaurant we asked our waiter about the valet parking and he stated \""there was no valet parking, but I will stamp a sheet of paper so you can be be reimbursed by the parking attendant when you leave.\"" Then the waiter brought our water, and poured from a pitcher. Another couple said down a few minutes after us and they were asked by a different waiter if they wanted sparking water, bottled water or tap water. We were never given that option. After this, it was quite a while before our waiter even came back to take our order. The other couple who arrived after us ordered and received their food before we did. Once we ordered, my husband ordered filet mignon which came with asparagus. He asked to substitute the asparagus (which was only two pieces) for macaroni and cheese and the waiter said that would be fine. The meal came by someone other than our waiter and came with the asparagus. He advised the food server he asked for mac and cheese, so this person said he would get the mac and cheese. Several minutes later the server brought the mac and cheese and our waiter still had not been back to our table. In addition, we had asked for an extra napkins and that was never delivered, so my husband asked the server to bring one which he did. From the beginning to the end of our visit, we saw our waiter maybe three times., once to bring the water, once to take our order, once to bring the bill. He did visit our table only once during our meal to see if all was o.k. It was necessary to ask another waiter to bring a glass of wine. Then we received the check and there was an additional $7 charge for the mac and cheese. This was a substitution for the asparagus, not a side dish. No one ever mentioned an additional $7. We talked with the manager about this and in addition we discussed the non-existent service we had received. The manager brought us a corrected check with an $11 discount. The price for this meal was over $100 without the discount and without a tip. So we were more than ready to leave asap,. We return to our vehicle with our validated stamp for the parking refund. No attendant was to be found to refund our $5 parking charge. I did call and speak with the manager regarding this and we were told I could come back to the restaurant and he would refund the $5. Now really, would I want to re-visit this restaurant under any circumstances? NOT IN A LIFETIME!!! This is supposedly one of Charlotte's finest.....well our experience was not one of Charlotte's finest. For this type of so-called upscale restaurant, what we experienced was less than the service one would receive at McDonald's. My birthday dinner turned out to be a disaster.
01
The food was good and I would probably be back if it was half the price(literally). Although, I would ask in advance if they actually have any of the sides they offer.\n\nI wanted to take my lovely lady friend out for a nice meal and I didn't quite want to spend Capital Grill money. So off to Aquavina we went.\n\nYour choices of parking are either on the street or in the parking deck, and they do validate. After a nice little walk through the park you see their sign and you have to walk upstairs. Once inside the decor is nice, but not overwhelming by any means. The chunks of clay on the wall are interesting, I guess. We sat at the bar to have a drink and wait for our booth.\n\nUpon being seated and seeing the menu I realized we were going to be spending capital grille money, but we were already there and I didn't want to look cheap. We ordered spinach salads and the blue crab cheese fondue a long with a couple glasses of the malbec. I liked the salad, but it was nothing special. Lots of dressed spinach a little dollop of cheese and a \""onion ring\"" style shallot. The consistency of the blue crab fondue was a little too runny. The flavor was full of seafood notes, which I liked, but the thin cheese on stale tasting toast points didn't do it for me. The little copper pot it came in was cool though. I took the left overs home and mixed it with a Gorgonzola and put it over broccoli, YUMMY!\n\nFor our entrees, the seafood didn't look like anything special and I'm pretty awesome at cooking salmon so we both went for steaks. My counter part ordered the filet medium rare. After some time It came out medium to medium well and was only an inch thick. At $36, I was not impressed. Her mushroom risotto lacked creaminess and only had a few little button mushrooms in it(could have been cremini).\n\nI ordered the RIbeye, it was large, but at almost $40 I was expecting an at least above average steak for that kind of money. Shortly after I ordered my ribeye the waitress came back to tell me that they didn't have potatoes gratin and I needed to order something else. After the blue crab cheese dip I was overloaded on cheese anyhow, so I didn't mind getting asparagus. A few minutes later she came back to tell me they were out of asparagus as well. At this point I had decided against carbs in general but I had no choice, so I ordered the baked potato. One more time she came out and honestly I was getting pissed off. They had no baked potatoes. So, I just asked her, what do you have. Mashed potatoes was my only choice. For $40, they can't find I potato?\n\nWhen I finally got my meal, I noticed my mixed veggies almost looked like something out of those microwave steamer bags. Little bit of peas, a couple spears of broccoli, and such. The couple of mushroom bits I had did have some flavor. My ribeye lacked any of this chimicurri that it was supposed to have, which was the main reason I ordered the malbec. The waitress told me it was on there, I just couldn't see it. I used to live with an Argentinian, you can see chimichurii, it almost looks like an oil heavy pesto. I did get a side of it, and it did accentuate the flavor of the steak. The steak was served on top of the overly buttered mash potatoes. I ate them, but nothing special.\n\nAfter $150 for 2 people, I was not impressed. Honestly, I don't see how they stay in business, I guess the bankers don't mind dropping that kind of loot on average food. I may come back for lunch for the sandwiches or to try some of the seafood, but only if I'm already downtown and there aren't other options.
01
Recently had dinner, she had caesar salad + lobster mac, I had caesar salad + salmon dinner. Unfortunately, we were both ill after. Nothing else to eat since morning & felt good all day. Next day when I informed managing partner Blerim Meta, he claimed his food could not make us sick that quickly. Disappointing reaction. I can't imagine going anywhere at any level & getting such dismissive teatment.
01
Just have to say my room had a missing light bulb to help hide dinginest. Left in 3 minutes and booked room across the street at La Quinta. Paid more but will sleep better. Wish I could have given Red Roof a quarter of a star.
01
DON'T STAY HERE. room was not clean had coke bottle and spit cup with cig but ts in it and read of urine. Crack head central. Canceled reservation and found another place.
01
It's like they are trying to make the ghetto look classy. But, a ghetto with new bed dressing and a half assed paint job is still a ghetto. Even the \""newly renovated\"" room we asked for, since only 50% are, is disgusting and not actually renovated. It's just a shoddy job of putting lipstick on a very nasty pig.
01
This is a standard gas station and not really worth reviewing. I just wanted to say that if you can, avoid this station. It's super sketchy at night--lots of unsavory characters lurking around. I definitely kinda feel unsafe, so head elsewhere to fill up if you can, especially if it's nightime!
01
I've been hospitalized here at least 3 times in ICU for 2 week stretches for severe breathing problems and pneumonia. The first time I was admitted i was stuck in a room the air was set to something like 76 degrees. For someone who is laboring to breathe, coughing continuously to circulate oxygen - this is unbearable. I broke a sweat. When I requested them to turn the thermostat down (I had my own in the room) I was told it wouldn't help because they were moving me to my permanent room shortly. \n4 hours later - I have requested the air to be turned down several times - I'm still in the same room. And I'm being repeatedly told to sit up, it'll help me breathe. Finally, I had to get mean with the nurse - and I'm NEVER mean to medical help. She finally realized that I'd now then been laboring to breathe for over 6 hours, was exhausted, in pain and had no more patience and turned the air down. I didn't get my permanent room til nearly a day and a half later. \nEvery other experience there was nearly as bad. Although I have to say that the third and final time I gave them a chance I was sent home after 2 breathing treatments and released. An hour later I was back in the hospital, this time I went to Presby, and diagnosed with walking pneumonia and hospitalized for a week. \nMercy is a joke and I only suggest going there if you have no choice - like post-mortem.
01
I work in a pretty desolate area, and there isn't much to choose from in the food category. I'd say that I've pretty much kept Bojangles in business over here because for about 3 months that's where I'd gone just about daily. Which there's nothing wrong that... I love me some Bojangles..\n\nWell a coworker told me and a friend about Gardenia, and I'm glad he did. It's close to work, but down a different road I'd never thought of taking. We got there and at first were dismayed by the parking lot until we pulled into the actual place. It stretches all the way around to the back. Ok, initial thoughts were replaced by the smelly good aroma floating out the door and straight up my nostrils to smack my brain. \n\nThis created a chain reaction and my stomach automatically started rubbing blisters on my backbone due to hunger. You can sit anywhere you like, and we chose a booth against the wall. The menus are already on the table and the service is very fast. Great for a lunch time run in. I ordered a chicken pita and mashed potatoes. Both were just delicious. No fake taters here, yum! \n\nThe prices were good, portions were good, etc. We headed over to the register to pay and my bill came up to $6.66, and being the superstitious person I am made an ACK!! noise. She laughed at me, and changed it to $6.65, so I could go on about my day. haha I thanked her and she said it happens all the time. :)\n\nI'm sure I'll be back within the week. It's usually the end of the week choice for a treat!
12
Fast fast fast diner food. Delicious Chicken Pot Pie! Seriously, we went for lunch and i SWEAR the waitress took our order, walked back to the kitchen and returned with our food. Southern Home cooking Fast.
12
Had to wait for my husband to arrive at Charlotte airport, since I was flying in from a different city. Came to Gardenia cause it was close to airport and rental car company. Best home style southern cooking I've had in a long time! And the prices were on the really inexpensive side. Loved that the waitresses knew the regulars by name!
12
I am not sure how someone thinks this food is great. It is subpar and out of the freezer. There is no way that this is Southern fare that is good or even tasteful. Nothing is homemade and food is dry. Service is nice and the lobby is good. But please close and stop serving food that comes out of the freezer. Grocery stores are always open.
01
Okay, so my big beef here is not so much with this LOCATION of Bath and Body Works, but rather with Bath and Body Works as a company in general. Let me explain. \n\nFor starters, I just want to say that this store is clean, well-presented and has some very nice girls working in it. The scents of candles and lotions are incredible, and they were hard to resist with their Fall displays front and center with names like \""Autumn Leaves\"" and \""Cinnamon Pumpkin\"". Their prices are reasonable and their gift items are very nice. (Sigh)...so here's why I'll never shop here again. \n\nI came in to check out the store and in my browsing around, grabbed a tester for a particular scent and gave it a try. I always like to do this with lotions and perfumes; before I commit to purchasing, I put it on and walk around with it for a few hours to let it soak in since it always smells different than when you first put it on. So I left the store and for the next hour could not stop smelling my hands - it was so good it was intoxicating. I don't even remember which scent it was, but that's not important anyway. An hour and a half later I was back in the store and heading for the counter, bottle in hand. \n\nSo I'm reading the back. I'm trying to be ever so conscious about my purchases, especially beauty products, in that I only buy products that are paraben-free and NOT tested on animals. Call me uptight, but I just don't think animals should be tortured so I can smell like fake juniper. I scan the label and see that it does contain parabens, but it smells so friggin good I make an exception. Then I see it: \""This finished product not tested on animals.\"" And for a minute I think, Great! Ready to buy. And then...this...\""finished\"" product? What the heck does that mean? Normally if a product is not tested on animals it will just say \""Not tested on animals\"", or \""We NEVER test our products on animals\"", or the like. And if it says nothing, you always assume that they do test on animals. But \""This FINISHED product\""? So, the final product that fills the bottle in my hand, the one that I intend to use, has not been tested on any animal. But what about everything before that? And then I just got mad. Very mad. Do they think we are idiots? Some big shot at BBW must believe that their customers are totally mindless, lazy, and can be easily fooled by the wording they chose. I don't know what made me more mad; the fact that they do test on animals, or the fact that they take us all for idiots and try to play like they don't run the tests. Either way, out of principle, I put the bottle back and decided I will never again give a dime of my money to BBW. Excuse the rant, but this just really pissed me off.
01
Arrived and waited for 10 minutes before I grabbed a menu and asked an employee if the guests were supposed to seat themselves.. He responded \""You can\"" and walked by with out furthering assisting me.
01
From my one and only visit today so far, I rate this restaurant poorly because it took the server a long time to come to my table after I was seated. I ordered something on the menu called Sly Scottie because next to it in italics it said 'We're famous for this one!' It sounded okay: Turkey, broccoli, and cranberry sauce on top of a muffin (they mean English muffin). But when it came out it just looked like a bowl of lard. It also felt like I was eating a bowl of lard. I should have probably ordered from the diet menu. Haven't had this bad of an experience in a while.
01
Hit and miss for lunch and summer. Was told that veggies were all fresh, no way..breakfast better. Homefries good. Omlettes dry and not so good.
01
Pathetic, no other way to describe this brunch.\nI did have breakfast here once before and it wasn't this bad. Feel my pain: \n\n.....I get there on Sunday at 1:30pm after the rush was over. Their house special \""Eggs Benny\"" covers the whole front of the menu. I order that with a cup of black coffee. I get the coffee then my waitress disappears until 20 minutes later when she brings me my plate. I stop her from running off because the food looks suspicious. Sure enough the poached eggs were hard boiled. \""Is that too cooked for you?\"" YES.\n\nI wait and I wait and I wait ( just a few customers in the house) and a whole 15 minutes later she quickly drops off the new plate and runs off, NEVER TO BE SEEN AGAIN. It's been 35 minutes since I first ordered.\n\n One egg is borderline ok, the other is hard boiled again, the Hollandaise is dry and starting to curdle, the English muffins are not toasted properly and they're chewy as hell, the hash browns are absolutely tasteless. Not a micro-gram of salt, pepper, paprika, onions nothing to give it any flavor. \n\nNo waitress anywhere, not only mine but all the ladies wearing black tee-shirts are anywhere but in the dining room. After a few more minutes I lose patience, go to the counter find a waitress and ask her for my check.\n\nThe girl at the cash register asks me how was my meal and I tell her exactly how it went.... in detail. She is very very very sorry but doesn't offer to comp even the coffee. For maybe only the second or third time in my whole life I don't leave a tip. \n\nThe worst Eggs Benny I've ever had, coupled with ridiculously bad service: $15 and some change including a cup of coffee. That's right, over FIFTEEN DOLLARS for this.\n\nedit: check out the review that was filtered, I don't see why it was. It reports a very similar experience to the one I had with the kitchen unable to cook the food right and the customer still being charged for it.
01
Rough start for lunch. Waitress with an attitude.
01
I am a big fan of breakfast & brunch, so I am always on the lookout for new options. One Sunday, I decided to check this place out instead of going to my usual brunch place. Sad to say, this was a big mistake. For me, they did not have a good breakfast/brunch menu.. the offerings were very limited in comparison to other area brunch spots. But, I found something that sounded ok, and placed my order. \n\nUnfortunately, the service was very slow and I waited forever for my food to come out - and it was not even anything special - scrambled eggs, home-fries, and toast. Even worse than the slow service, was the fact that my food was cold and flavorless. The price point was not bad, but I will not be back because I was not at all happy with the quality of the food.
01
While some people might not think Park Road Books measures up to a huge chain like Border's, this shop is every bit as good in terms of books and customer service. Park Road Books is one of the few remaining independently owned book stores in Charlotte and it deserves our support. Due to size, it doens't have quite the selection of a store like Borders, but they have good fiction and children's sections, and be sure you will find all the classics here. If there is something you want that they don't have just ask, they'll be happy to order it for you.
12
I love that I've found a bookstore that isn't a chain. As much as Borders and Barnes are tried and true, it's refreshing to know that an indy is still around. They've got racks of books outside that will charm you and entice you to come inside, and once you do you'll be sure to find a great selection and gifty items on top of it. Brides, they give away a complimentary bridal book with lots of great resources - it's pretty thick! ;)
12
Great, independent bookstore! I ventured in here for the first time a few days ago and will definitely be back. It's a nice change of pace from the over-sized mega bookstores out there and has a nice, small town feel to it. I love the handwritten recommendations from the staff on the books and the huge selection of planners, journals, notecards, etc. They host a number of authors doing discussions and signings from what I can see on their calendar (bummed I missed Chelsea Handler though) No, they don't have the selection of the huge bookstores or all the glitz and glitter but I feel a little better knowing that my money is going to the local economy to keep it running.
12
For as many times I have been to Park Road Shopping Center, I don't think I ever came inside Park Road Books. I'm glad I took a stroll inside this weekend. I love book stores, I love it even more when it's local and not big box (which are all dying down anyhow). \nBefore you enter the store, there're carts of used books on sale (think $4 for a hardback) on the sidewalk. At the entrance they post upcoming author/book signing events (unfortunately they tend to be mid-day on weekdays when most are at work). \nOnce entered, the first few shelves have feature books (ex. they're offering a discount on the 1st shelf of NY Times Bestsellers). There is a small sitting area as well in the middle toward the back. \nIt was a quick visit. I didn't get to browse long, but I was there long enough to see 2 new books I want to read. \nStop by, buy a book, support a local bookstore!
12
NEVER USE THIS PLACE. DO NOT RECOMMEND. THEY DO NOT FOLLOW UP, ASSOCIATES ARE RUDE, AND THE CUSTOMER SERVICE IS AWFUL. HARD TO BELIEVE HOW THEY STAY IN BUSINESS. I HAVE BEEN WAITING ON BOOKS FOR ALMOST TWO WEEKS AND WAS TOLD THEY WOULD ARRIVE IN TWO DAYS. DUE TO THEIR INCOMPETENCE I AM NOW HAVING TO DROP A CLASS.\nI am very upset and disappointed with the service that I have received. I was told by Frank the order would be placed on 8/27 and the order would arrive on 8/29. Now, almost two weeks later, my order still has not arrived. And the order was placed on 8/28 instead of 8/27. I have had to call every day to check on status, no one until today, after calling every day since last Friday has reached out to me. The customer service is not what I expected. These books were needed last Friday for a class that meets on Mondays. I will be two weeks behind since they will not come in until this Monday. This is unacceptable. If I had known that, I would have used another company to receive my books on time. Now, I do not have time to obtain the books from any other source before Monday. This has been a major inconvenience for me and I will know not to use your business in the future.
01
I absolutely Love Harold and the staff at Brownlee Park Road. I Have been their customer for over 20 years now, and would not think of doing business with any other jeweler. Why is that? Great value, great service - CONSISTENTLY. Pat J. Schulz (Charlotte, NC) - FB
12
We purchased our wedding bands from the Park road location. The service was excellent helping us find exactly what we were looking for. When no wedding band matched exactly, we had ours custom made and they came out even better than expected. They were up front about the timing and what they would do to make the molding etc. I enjoyed my experience with brownlee jewelers and the staff. I will go back for my next jewelery purchase.
12
Great service. Total transaction took about 15mins. Got $722 for five pcs of old jewelry. I almost fell out when Michelle told me the amount. Lol
12
Some nice settings for rings but some of the center stones were literally yellow to the eye and priced at $3000+. They definitely need to look at their inventory, quality and pricing. Wouldn't go back.
01
You better run from this place. The owner must be a crook! Our house was burglarized and the police found our very expensive watch for sale at this store. My husband went with the detective to pick up the watch and the owner was rude and arrogant. The police told us multiple times that this business is well known for buying stolen goods off the street and they continue to buy items from criminals although the police keep coming to their store and identifying stolen goods. If you buy something from these guys you better make sure it has papers, authenticity and can be verified that it wasn't stolen. Too bad that a local business would do this to their own clientele.
01
I got a tattoo of Africa on my chest here when I turned 18 to remind me of my many summers spent in Kingston, Jamaica, and I was happy with the result. However, this place is the Walmart of tattoo parlors. If you are getting a tattoo without much detail, I would recommend coming here. But, if you are looking to get any kind of tattoo with an intricate design, I would recommend Immortal Images, because this place accepts anyone as employees. \n\nNonetheless, all of the employees are friendly, but demented. The girl who tattoed me claimed to be a vampire and played heavy metal during the entire experience. Come here for simple work!
01
I got a piercing here when I was 18 - after I had already pierced myself several times. I know, I know - but I'm not a sadist. Anyhow, out of all the piercings I did myself non of them got infected. The one I got done here was infected for months! blech! i guess when you pay $20 for someone to jab some metal into you you should just expect that. Of course, from what I understand this is where you go to get your experience in the tatoo industry and once you've perfected your craft you move on to a more reputable shop. That could be totally bogus but I'm leaning more towards that explanation.
01
The worst ! Brookdale Drive - Rocky River....Always trying to get you to do another eye exam. Took in my son's new prescription in June to make sunglasses. They wanted to do another eye exam today. They said it had been 2 years since last eye exam. I explained to them - I brought in the new prescription in June and you used it on his sunglasses. The lady kept arguing. My son walked out. I called and finally had to hang up. Also, one other time I told them only an eye exam not the doctor exam (due to diabetes) they went ahead and did the doctor exam after I was very clear with them not to do a doctor's exam. Had to have them take it off. My husband's eye exam that was done here was wrong too. Had to pay to have another eye exam. Going elsewhere... Brookdale is the worst for customer service.\n\nLet me add: Received a call from the manager, December this morning and she said my son did not tell them that he had sunglasses made in June. I told her, yes he did and so did I on the phone. I told December that they need to look in the computer and her reply was: \""thank you for that tip\"". Another unprofessional smart mouth. All this could have been avoided if they knew how to use their computers. Need some training in customer service too.
01
HORRIBLE customer service. I was called at 7:30 am to schedule a service call (having not spoke to the company before) telling me they would be there in 2 hours.\n\nWe had a bad connection and got disconnected. When they called me back the gentleman said \""Get your damn phone fixed\"". Yes, I heard that.\n\nWhen I called this afternoon to schedule service I mentioned the disappointment with the call this morning. Jack (was the name I was given) said go find someone else for service, he did not want me as a customer. HOW RUDE!!!\n\nThis is the worst customer service I have ever experienced. Not a way to gain a new customer!!
01
My wife and I are having a problem with our washing machine, so we called a company that had been recommended to us. They didn't have any openings in their schedule, so they referred us to Carolina Appliance Service. We called on Monday, 12/17/12 and were told the technician would call us the morning of Friday, 12/21 between 7:00 and 7:30 am to inform us when he would arrive. My wife then confirmed her day off from work.\n\nBy 9:00, she had not received a phone call, so she called the company. The person answering the phone said he would find out what was going on and call back in 20 minutes. 40 minutes later, having not received a phone call, my wife called back, to be told that the technician had called in sick. She asked who would be taking his place for the service call, and was informed that no one would, since he is the only one who serves this area (Steele Creek, southwest Mecklenburg County) and that we would have to reschedule.\n\nIn summary:\n\n- Carolina Appliance Service set up a day to service our washing machine and failed to provide service on the day agreed upon.\n- Carolina Appliance Service did not call us to inform us that the technician was out sick, and apparently didn't even know their technician wasn't working until we called.\n- Carolina Appliance Service did not make an attempt to replace the technician with another, and placed the responsibility of handling the situation caused by this technician's illness onto us.\n\nIn addition, the representative on the phone (my wife spoke with the same man with each phone call) treated her as if it was a great inconvenience to him that he had to deal with her. When my wife asked if he had planned to call her to tell her that they would not be servicing our washing machine, he said, \""Well, he's sick,\"" as if the technician's illness absolves them of all responsibility of contacting their customers.\n\nEach interaction with this company suggests that they are an amateur organization who only deals with their customers when it is convenient to them to do so. I would love to comment on their actual service prowess, but given the difficulty we had in getting them to simply answer our questions on the phone, I doubt the day will ever come when we give them the chance to prove themselves in that category.
01
I'd give this company zero stars if it were an option. \n\nCarolina appliance was sent by out Best Buy Geek Squad protection plan to fix our brand new dryer when it started overheating and making a scratching noise. They came quickly - only three days from when we reported the problem. They said they needed to order a part and would be back within 7 business days to install it. When two weeks go by, I called to check in. No one answered the phone during business hours. My husband called back later. Neither of our messages were returned. We called Best Buy who contacted them and requested they get in touch with us. After about 15 phone calls from Best Buy, my husband, and myself, we just have up. Not one of these calls was ever returned and no one answers the phone during business hours so it is impossible to follow up. THE WORST CUSTOMER SERVICE EVER!\n\nNow we are working with another Geek Squad recommended company but having problems since our dryer was under warranty and the company already paid for the part Carolina Appliance ordered for our dryer (and is apparently holding hostage). Not to mention, it will now be another week and a half or two weeks for the part to come in again - leaving us without a dryer for a month and a half. I would never recommend this company to anyone. Probably the least professional business I've ever worked with. Beware!!
01
Wow- similar experience as other reviewers. Purchased Lg\nDishwasher from Best Buy. On the 2nd load every it refused to turn off. Called LG and they sent Carolina Appliance. First go around - not too bad. After it was fixed - same thing. LG and BEst Buy promised a replacement but Carolina appliance had to sign off on it as a lemon . \n\nthe owner was beyond rude!!!! Made many promises and failed to keep them. Claimed his repair guy was out of cell range all day. \n\nHe started taunting me -Serves you right for shopping at Best Buy he says. Maybe you should call the Geek Squad.\n\nAsked hubs to call - 30 seconds into the the call, the guy is out if control. He get Threatened him and hung up. \n\nWe were also being held hostage by This guy at Carolina Appliance - as they won't release us so LG could assign another repairman. \n\nI'm really thinking this guy has some serious anger management issues!\n\nThe final result - DW was used two times- Best Buy took it back and we are waiting for our Bosch.
01
Very rude and unprofessional guy! Not willing to work out anything with the customer. Very short on the phone. I called for some appliance repair... Called back after almost a week and flat out said he was booked for over a week. He did not even offer to make an appointment after his busy time. Would not recommend this company to anyone.
01
I could have sworn I've wrote a reveiw on this place since i'm here about every Third weekend. ahhh o well\n\nanyway.. @ Lauren P... I'm coming for that Dutch Badge... lol\nIf you've been to a Wal-Mart then you been here. \nIf you've heard many comedy stand up about this place.. welp.. you've been here\nIf you can imagin Wally World on Red Bull... then... welp yelpers.. you've guessed it!\n\nIf you under/overtstand the concept (Cosco's, Bj's) then welp. yet again.. you've been here.\n\nnothing about this place that stands out. I like it, I use it often.\n\nGo early Saturdays... free samples of a lot of different things.
12
Researched the three chains of warehouse style stores to figure which would be the best deal. Went to the sams club website which stated I would be allowed to obtain a one day pass with a surcharge. I needed something specific but was interested in obtaining a membership to knee of the three clubs. After driving the 25 miles to get to the club I was told that I had to come with a printout of the actual day pass. I tried to tell the employee that the website stated I did not need to bring a pass but visit the customer service desk and would receive one. I was ready total pay whatever surcharge I needed to pay. After speaking to a second person at customer service and told that \"" they ran out of day passes\"", that quickly changed to needing to bring in the day pass and \""not handing out day passes\"". I went less than a half mile to BJs who had the option to deduct any surcharge from the cost of items purchased from the cost of the membership. I can't say I am shocked given that Sams club and Walmart are one ands the same. Its consistent, bad service or lack there of.
01
I went here for cheaper gas without the drive all the way down to the South Carolina border. Then I had the thought hey might as well check out the store while I'm here!\n\nI actually appreciate people who buy in bulk, it uses a lot less resources to package everything when you do that and indirectly help the environment yay! What happened was I saw a bunch of individually packaged things packaged into one big thing. Well that's sure different, way to waste money on that. The store itself is fairly clean and generic. I did find some cool organic detergent to try out and bought a few baguettes as well as a cheap bottle of wine that I ended up liking quite a bit. Then when I finished checking out I had to get my receipt checked when walking out, geez do they treat everyone like a potential thief here?\n\nI don't like Walmart due to long queues, shoddy service, shoddy products, and shoddy employment practices. But Sam's Mart has relatively short queues, and uh well I guess that's all I can really say.
01
False advertisement on gas prices:\n\nThe gas price on the boards inside the store and in front of the store was different from the price at the pump. After I pumped my gas, I realized that I was charged more. The attendant told me that the prices on the pump are changed by the corporate office and the store doesn't always keep up with the boards.\nI called to speak to the manager and after being transferred, he/she never answered the phone. There was no voicemail option. This was the second time they tricked me. Grrr!
01
I called this Sam's Club to order some sheet cakes on behalf of a friend who is a member and was going to be the one picking up the cakes. The \""ladies\"" in the bakery who answered the phone were extremely rude and unhelpful, even when I asked to speak to a manager. I have never in my life encountered such awful customer service. I told them to forget it and that I was going to get cakes through a local grocery store chain... and I did. We will never use Sam's Club again.
01
I am so sick of Walmart and Sam's Club associates. My visit today at Sam's Club was beyond aggravating. I understand you have to have a membership to shop and I was going to apply for one today but soon as I walked in the door which was about 3:00pm this lady or so call greeter was very disrespectful and didn't even give me a chance to go get me a membership card. She kept asking if I had a card and I said no I going to apply for one right now. I wanted to cuss her out so bad but I didn't. And the next time she does something like that again I will tell her about herself. Both Walmart and Sam's Club need to learn valuable customer service.
01
Walmart on steroids... Customer service is a joke. I cancelled my Sam's membership because of the lack of customer service at this store! Sam's Club is fine as long as you don't ever have to interact with an employee.
01
This place is a great frame place! I got some custom work done here, and it was done super well! It is a little pricey, but I was a very important piece, so it made it well worth it!
12
I love some BBQ, but Sonny's just doesn't cut it for me. First of all, this place is a franchise so that's automatically blasphemy in the BBQ world. I love some hometown BBQ & going into a place a franchised BBQ place just isn't on my list of favorite things to do.\n\nTheir BBQ is good & you can order family style, so everything here is not so bad. But there are plenty of other better, hometown BBQ joints close by in Charlotte. Sonny's doesn't have anything that's spectacular, but you'll leave full & satisfied.\n\nBut for my money, I'd rather get some better BBQ, at a better price, from a hometown place. If you don't mind the franchise feel added into your BBQ eating experience, then you won't mind heading to Sonny's to get filled up. But for me, you'll enjoy your BBQ much better from a local place with local recipes.
01
Service & food was great . Would go again .
12