Datasets:
fancyzhx
/
yelp_polarity

Dataset card Data Studio Files Community
11
text
stringlengths
1
5.27k
label
class label
2 classes
This is my favorite drive thru fried chicken joint. The chicken is always fresh and their special sauce is amazing. Menu is simple since they only keep chicken strips, which makes things easy for customers, but drive through wait can take up to 10-15 minutes during busy schedule.
12
If your a major chicken fingers fan then this is your spot. In general chicken fingers are not something I look for in a menu but I figured since everyone mentioned this place, I might as well try it. Luckily this one is close to where I live. \n\nChicken is moist and is probably one of the best chicken fingers I ever had. Usually at other places either the chicken is dry or the skin is too over cooked and ends up being chewy. A big plus is it offers a generous amount of sides. \n\nWhy the 4 stars? I've eaten here at least 5 times the past few months and sometimes the chicken fingers are small. Service in general is good.
12
So we go out to buy a car and visit a bunch of places. It came down to this place and an Exterra or something like that. \n\nSubaru won out by coming in at the price out the door including tax and license that we were willing to pay.\n\nI do not fart around with the back and forth nonsense one usually gets at auto dealerships. I state what I will pay and if they can do it fine, if not, I am out of there. To this point it was going as I wanted.\n\nI wrote a check for the car and off we drive. Two days later they call and say they lost our check, can we give them another. I tell them no, find it. They call again and this time I tell them if I write another check I expect another car. Finally I am in the area so I drop off a check, I just like messing with them. Two more days pass and the sales man who sold us our vehicle calls to ask if we have decided if we want to buy or not. I reminded him that we already bought a car from him. His response is, huh, um, huh, OK and hangs up. A week passes and he again calls to see if we are ready to buy. So once again a reminder is in order. in the week after we got about five letters to remind us they are still there when we decide we are ready to purchase a new car. Not once did they ever say thanks for buying a vehicle, thanks for bringing us another check.\n\nOh and if we show up for a service appointment they never know who we are. So I wonder if we had just driven the car off of the lot without paying for it, would they have noticed?
01
I bought a new car at the dealership and did not notice that on the paperwork that I signed, there was a tiny box that had a check on used. So they sold me a used car (that was definitely new....plastic still on carpet and only 250 miles) and so I cannot get the tax rebate that I had planned to get. I called the salesman that I dealt with several times to talk about this and he expressed that he did now know how this could have happened and that it was certainly new. Every time he said he would call back the next day and did not. I try to believe the best in people but it certainly seemed as though I was being avoided and was scammed. Of course Subaru will not do anything for me since I did sign on this paperwork. I highly recommend that you DO NOT go here.
01
Great service department, I brought my vehicle here and even checked out some Subaru's while waiting. I did not know they built such a great car, I may have to pick one up soon.
12
This review is for the service department for Camelback Subaru.\n\nFirst of all I decided to switch to Camelback Subaru for the Servicing of my vehicle after suffering through bad service and attitudes with certain advisors etc. at the Subaru Superstore in Gilbert.\n\nCamelback Subaru is a good drive for me from my home in the East Valley and after having a chance to have my vehicle serviced in the Subaru side of the business I am very pleased with the experience and outcome.\n\nCamelback Subaru Service Department did a number of things right:\n1. VERY courteous service advisor (KS) who explained options for servicing at Camelback Subaru when i called to check services after the bad experience with the service department at Subaru Superstore\n2. Received a call from service scheduling 1 day prior to my appt to confirm my scheduled appt AND to confirm that loaner car was available per my request!!! (If the Subaru Superstore would learn to handle a small detail like this they would be able to hold onto customers)\n3. Very courteous and efficient drop off of my vehicle and pick up of loaner. My Service advisor KS was really cool and was able to get all my info from Subaru Superstore and my warranty info input into Camelback system quickly.\n4. Received status update next morning from KS on service and was given option of waiting for a part for my vehicle and or keeping loaner and returning when part and vehicle were available and installed.\n5. It took a few days for the part to arrive due to having to be ordered from Subaru but KS gave me 2 more calls during this time to keep me abreast of status\n6. When vehicle was ready, KS spent some time reviewing repairs, reviewing what my warranty covered (it covered all repairs which was cool!) and reviewing other inspection results from vehicle. A review of inspection results only occurred once (out of 4 or 5 service appts) during time I was at other dealer.\n\nCourtesy and appreciation of me as a customer was very evident during the entire process for my vehicle servicing and was night and day different from Subaru SuperStore. Subaru after all only has 2.7 percent market share (vs 7.9% for Nissan/Infiniti or 14.4% for Toyota/Lexus) in the US thus you would think that all Subaru service departments would value their customers since there are so few of us...well some do..some dont....
12
stopped in to check out the Subaru Impreza's and spoke to Kyle C. who was knowledgeable, professional and took time the time to answer all my questions. He was not pushy and understood I was not purchasing today but have a feeling I will buy from him in the future. Customer service is a rare commodity these days. He explained all the services that the dealership provides and I even met Ian in the service department who was also wonderful.\nThank you Kyle, your manners are recognized and appreciated.
12
It's so hard to find good service for my Subaru. I was in because my radiator blew. It was under warranty, so they replaced it, but left a big mess of green coolant all over my engine, which was clean before the radiator blew. They didn't bother to hose it off before they gave it back to me. They also failed to replace an engine bolt when putting the engine parts back together. I've been driving around for nearly 2 months without the bolt that holds the engine cover in place. So I learned to always check the car myself before driving away.
01
Can't get rid of robocalls from the Service Department\n\nI bought my Subaru in 2010 and was reasonably satisfied with the transaction, though it took 3 days to get the car I wanted. Everyone was polite, which I attribute to the fact that I was buying through Costco. They sent me coupons for the first couple of maintenance intervals, which I appreciated. Then, instead of a coupon, I started getting automated phone calls reminding me that it was time to get the car serviced. \n\nThis was especially bad after the 30,000 mile service, because it's an expensive one. I got it done for $400 at Gab's (all genuine Subaru parts) instead of $600 at Camelback Subaru. I told them it had been done and asked them to have me taken off the robocall list. They didn't.\n\nIt's not every day but it's often enough to be annoying. Starts to feel like harassment after awhile.
01
While searching for a new Subaru my husband and I considered buying through this dealership because it was closest to our house in Scottsdale. However after awful internet and phone communication, persistent pushing of used fleet vehicles on us when we wanted to buy new, rude sales associates when visiting, and unreasonable and inconsistent price quotes it was a no-brainer to go with a different dealership. Even if this dealership had the best deal on what we were looking for (they didn't) I would have gone to a different dealership simply to avoid the poor service. As another yelper pointed out, this dealership seems to forget that they are selling cars to actual people, not just selling cars. I felt like I was actively trying to buy a car but no one was that interested in making the actual sale. We found the type of dealership and sales associates we were looking for at Chandler Subaru Superstore where I was given a competitive out the door price quote through email and it was honored with no gimmicks or add ons when we arrived at the dealership.
01
I am brutally honest when it comes to auto dealers and my purchasing experience so take this for what you will. I have purchased a number of cars in my life and I always judge a dealership by the people, the experience, and the deal. I purchased an STI here last week. \n\nThe People: The sales people are nicer than your average dealership and the pressure is probably low to average. I never felt uncomfortable or like I was anything other than a car buyer (though more on that later). Employees passing by would even stop and chat. The only person I wasn't all that thrilled with was the manager (I think he was the manager) who was brought in to talk me into being ok with all the add ons. NY/NJ accent. He was nice enough but it was the typical sales pitches and likely embellishments (\""it costs me this much and it's really for your protection...\"") to get me to sign. B+ on the people.\n\nThe Experience: Overall pretty typical. I actually went here by mistake. I was supposed to go AutoNation Subaru but I mixed up the addresses. As most car buyers do, I went in knowing what I wanted and got talked up into taking something else. I'm not terribly disappointed as I love the car but there's always that lingering spite of buying something you don't think was worth it. More on that in the deal section. We had to go back and forth a number of times on price because I had a dam good quote in writing from AutoNation. I was about to leave twice and of course they kept making me offers. Some insulting, others more reasonable. After the deal was said and done, the rest of the finance process was not bad. \n\nThe Deal: So here's the thing. Camelback Subaru...and I'm guessing a lot of other dealers put a bunch of dealer add ons and stuff that is WAY over priced and generally not worth it. Tint? Fine, that was only about $50 more than aftermarket but $600 for paint protection that I have no choice in rejecting? Door and handle guards for another $600? You can find them on Amazon for under $10!!! ZakTek? You can get 3 years of applications/coverage for $180 ($30/application every 6mo). Here's the thing, you want to sell all this overpriced stuff to people, give them a choice and let them know they have a choice! Hiding the truth is just as bad as lying to make a buck. As far as the price of the car...typical markup I guess. Well over what Subaru advertises online and in media. Just know that you can easily get them down by walking out. Never go look at cars thinking you are going to walk out the door with one. Always go in with the idea that you will buy one next week. Don't let the draw of driving away NOW cost you a few thousand. Do research and have quotes ready. Hard numbers for the base price of the cars you want, the car you are trading in, and if possible, an offer from another dealer.\n\nSome tips: Talk your way out of paying for any of the extra stuff they put on the car without asking you first. You don't want it and don't need it. The tint in AZ is probably the only exception. The paint protection...hell no. You can get that cheaper aftermarket...and it's probably only a warranty they are selling you. You have no proof that they even put anything on the car. The door guards are 99% marked up. The ZakTek is about a 400% markup. Don't even bother. As far as the second round of negotiating (in the finance office) reject everything. The only possible thing you might want is the extended warranty but first, check your insurance company. Geico offers mechanical breakdown insurance on new cars for a whole lot cheaper. It costs me $16 every 6mo with a $250 deductible each time I use it. Way cheaper on a new vehicle than the $2000 plan the dealer wants you to buy (and finance so you are paying interest on it). It's also an exclusionary policy so it covers almost everything.\n\nOverall, if you can get them to keep their overpriced add ons, this is as good of a dealership as you will find. Car buying, sadly, is of the few purchase experiences that hasn't changed at all in decades. Everything is stacked against you. Know that going in and also know that 90% of what you hear in a dealership is a half truth at best.\n\nUPDATE:\nSo a customer relations manager contacted me regarding my purchase and I explained all my concerns with the dealer package that I was forced to by. I explained that I was not happy at the value of the package and that I wanted at least a partial refund on the ZakTek and door guards. I was told that they would not work with me and that I was basically out of luck. Please do not purchase a vehicle from these people. Like all dealerships I have worked with, they rip you off with a nod and smile.
01
My attempted car buying experience was not so great. They tried to throw on the Camelback buyer's package (unaffectionately know as the 'Camelback difference' by other dealerships) which depending on the mood of the general manager and how much money they think you're willing to dish out can vary from $400 to $1700. It includes window tinting, some paint protection junk, some anti door ding junk and nitrogen in the tires which is a completely useless option. Try to negotiate all this stuff out and get the window tint thrown in for free.
01
When I started my car-purchasing process, I absolutely did not think I'd be writing a glowing review for a car dealership, but then I didn't start out at Camelback Subaru. By the time I found Camelback Subaru, I was a pretty frustrated camper but I had no choice: my old car was going down, and I needed a new one - preferably a car that got great gas mileage and yet could take me and my Great Dane on all of our Arizona travel adventures. (To me, for my budget, that meant Subaru, mos def.)\n\nA note about shopping. Shopping for a car is a special kind of shopping hell, not unlike going through Dante's Inferno. I was doing my best to stay positive, but the first dealership I contacted was terrible. They are slightly closer to my home, which is not a minor issue: I like keeping my tax dollars in my neighborhood and deplore the inconvenience of long drives to deal with car repairs. But Tempe AutoNation lived *down* to my worst expectations about car shopping and car dealer culture. I couldn't say goodbye to them fast enough, but I had this nagging fear that the experience would be the same anywhere I went. So even though I wasn't optimistic that I'd have a better buying and service experience anywhere else, I decided to give another dealership a try before entering a long term relationship with a dealership that was clearly awful.\n\nI pulled up the Cameback Subaru website, found several possibilities of both new and used cars that fit my needs, and called to set up a test drive. To their immense credit, I did not get spammed with phone calls or emails. I did not get any kind of \""upsale\"" pressure: George Henderson, who managed all of the sales-related details, was just as excited about showing me the used vehicles as the new ones. Very helpful and no bluster - if he didn't know something, he'd ask one of his colleagues, all of whom were great. There was truly no bull here. When I settled on the right car for me, I negotiated a very good price and some important extras - the \""We Owe\"" list was small but delivered in a timely manner, with great kindness, and with very little fuss. While there was a tiny bit of confusion when I showed up for my service appointment, Johnny Cuevas handled everything anyway, with no ruffled feathers (and a loaner car, to boot). George stayed in touch with me throughout this whole process to make sure everything was on track for me, too. This was a great place to do business. Highly recommended!
12
I received by far the WORST haircut I have ever gotten in my life.\n\nWe got some coupons from their grand opening, but a $6 haircut just isn't worth it if you get scalped.\n\nMy son just wanted his hair buzzed, and they managed to mess that up too somehow. He required a re-do with my clippers at home.\n\nWe will not be going back.
01
Reformed Central opened its doors on Monday! It is the second location for Reformed Pilates that started in Arcadia. The new location has 10 Allegro 2 reformers and 30 Keiser M3 Plus I spin bikes. They offer a mixture of high-intensity pilates, spin and 30/30 classes (25 minutes pilates and 25 minutes spin). If you live in the area you MUST check them out. 1st Week Unlimited is FREE for new clients.
12
I am in love with the Reformed Studios! What I like most about Reformed Central are the combo classes! I took the Reform & Ride class yesterday and it was a great workout - it's the best combo of Pilates and cardio. Prior to coming to Reformed Central, I was terrified to try a spin class but who can resist a candlelit bike ride featuring great music!?! :) The class is intense & relaxing at the same time! I feel amazing afterwards. \n\nHats off to the Reformed team, they run a really well oiled machine! It's flawless!!!
12
Gave this a try for lunch. Like the idea of the fast food mexican but found this a bit bland.\n\nFast service, okay prices. Service could have been a little bit more informative, never asked if we knew about any of their deals.
01
Good food. Nice place friendly staff A++++\n Highly recommended. Right in the middle of old town.
12
I noticed this lounge when I was looking at nearby places on Yelp! Since it's right in my neck of the woods I couldn't wait to check it out. When my good friend Carrie wanted to have dinner and catch up on a Friday night I suggested this spot. \n\nWe got there first and got a table. It was great we were immediately greeted and our waitress came over and I told her two more people were coming and we'd just start with water. I started to look over the menu as Carrie and her hubby walked in. The menu has lots of sandwiches and salads. It reminded me of almost a deli menu, but in a bar. Love it! Plus, all their meat is from Boarshead which I love as well. I was looking forward to chicken wings that I read someone say they had on Yelp. There were no wings on the menu. I decided on the pastrami ruben, but with no sauerkraut. Joel ordered the pastrami burger. Carrie had the pulled pork and her hubby Mike had the roast beef dip. \n\nOur food came out pretty fast. Only two things were forgotten our ranch that we asked for when we ordered and they put sauerkraut on my sandwich. A lot of it! But instead of saying anything cause I was so hungry I just scraped off what I could. I loved the grilled rye bread and the fries were really tasty. Plus, it was piled high with pastrami. I also loved that everyone got a huge pickle with their sandwich. Everyone else at the table liked what they ordered and cleaned their plates. \n\nThe staff was super friendly and did after we asked again bring us a lot of ranch. The decor is kinda modern and I love the view that all the windows give you of Water street. \n\nI'd definitely want to go back for their happy hour and for dinner again. Their prices are very reasonable when it comes to food. I didn't get to see a drink menu, but I heard they make an excellent Bloody Mary which I can't wait to try. Berwicks is a great new spot for Henderson locals.
12
We walked over here to eat a late lunch after picking up some goodies at Flemming's bakery. I had the chicken wrap with sweet potato fries and he had the classic burger with coleslaw. Everything was really good. Along with the check our waitress brought 2 ginger snaps - soft and delicious. We will be back!
12
I have been there twice now, didn't want to write a bad review based on 1 visit, especially since they just opened. But after today definitely won't go back. Do not sit in a booth! There are big crossboards poking through that are very uncomfortable. I had the lunch special, a turkey and ham sandwich on a sub roll. Absolutely awful. There was a lake of water/mayo on my plate after one bite that dripped out of my sandwich. The cook must have no experience. The two slices of tomato were hot, like fresh out of the microwave, and ruined. My friend had their avocado BLT, and the bacon was so burnt she couldn't eat it. But they gave us a $1.50 discount off of our bill. The waitress tried her best, but good service can't make up for lousy, over priced food. Probably an ok place to drink at. But I do not recommend it for lunch. Too bad, was excited for a new lunch place right by my office.
01
I have always like this place and now this location is finally open. It opened a week ago and I still love the food! While the combo plates might be priced a little high for some people, I think it is worth the quality and the quantity of the food. I had the filet and lamb kabob combo with rice and greek salad. My GF had the chicken kabob and filet combo with \""all salad\"" as her side. These combos are $13.99 each, but I think worth the price. If you like this type of food, I think you will like this place.
12
My husband and I were working out next door and decided to try ZK Grill. He got done before I did so he went to order food. He told me he didn't know if the hostess was trying to get a tip or hit on him. She told him, you have pretty eyes. He was taken aback by it and said something like thanks my wife seems to think so too. She proceeded to say oh your married, how long? First off, don't appreciate her hitting on my husband. Her job is to take the order and collect the money. Second off, food was just mediocre. We had been told by friends from the gym that it was weird in there and now it's been confirmed.
01
Subpar greeting and service first time they're terrible first impression we attempted to order 3 different items on the menu each time being told that they were out of that item basically leaving us with ground beef and chicken which i could go to any restaurant and gekeep in mind this was only 6pm on a Friday. I came here because I wanted quality Mediterranean food which they could not provide I keep my business in Gilbert AZ that is my community and like to support local small business this place will not be getting any of my business nor recommendations we did happen to go 1 mile away and find a wonderful place called flaming kabob with the most incredible service and even better food I HIGHLY do not recommend going here as it is a complete waste of time
01
We enjoyed a great night at Crave! \nThey had a pre-opening night, as their official opening is tonight. \n\nThe place is very pretty with a clean, well designed, modern feel. Nice little outside seating area overlooking the beautiful downtown Sunmerlin mall landscape. Our bartender Chris was outstanding! His Cosmos are made just right with a hint of a blush, not too much. We decided to call them Christini's as they are done so perfectly, grouping them in with run of the mill Cosmos seems wrong. Lol. \nWe requested our favorite Alien Tequila, & hopefully they will have it very soon. \n\nThe staff and servers were very nice & doing their best to give 5 star service.... getting everything out on time. The food all tasted great... Medium rare came out perfectly for both the burger and the steak. The chicken was moist and tasty. The pork tenderloin was very nice and Sea Bass was excellent. Asian noodles were Flavorful & not too hot. The Geisha-boat is a large Sushi boat and is stunning & the portion is very generous. The sushi is a little spicy, but in a good way. \n\nDeserts were Amazing! The chocolate cake is not a sweet milk chocolate... It is a dark chocolate lovers desert. Tiramisu is Fabulous!! Those two deserts were the highlights with our group. \n\nThe General Manager, Ryun Chastain was very nice... He has an impressive resume, including s long stint at Wolfgang Puck & he is very observant & service oriented. He came over to chat & check on everything. \n\nGreat New Reataurant with an upbeat vibe & really nice quality food.
12
30 minutes to get drinks, (beer for me, and lemonade for kids). This was very disorganized situation understandably being the opening day of downtown summerlin. The food was above average actually so they get 2 stars when you factor in 30 minutes to get the first drinks, and almost 1.5 hours for food to arrive. The complete disorganized situation negates the desire to return here.
01
Crave! Such. A beautiful restaurant indeed. The service was fantastic except for the rude hostess. The food was incredible, I had a margherita flatbread which was phenomenal and ordered the turkey burger! It was absolutely delicious except for the fact when I picked it up a pool of oil/grease fell all over my hand in large amounts.... I couldn't eat the bun cause there was literally too much compared to the patty, and it was soggy!! but it was amazing! For fries, I recommend the gluten free and not the normal ones... Mine were stale and dry:(
01
We just went to crave for lunch. We were given a high top, which we asked politely if we could change, to no avail. We felt like we were annexed to a time out seat! The hamburger was rare, when I had ordered med well. My husband ordered a noodle chicken stir fry, which looked and tasted as if it came out of a can! Inedible! We won't be back.
01
We wanted to check out the new Downtown Sunmerlin with a very hungry appetite for much-needed food. We were told the wait at Crave was a 25 minute wait for a table. We put our names down. Granted, Crave was the only sit-down food place open. We waited 30 minutes and went back 2x thinking they forgot about us. Now, it was creeping up to an hour. We waited inside next to the over occupied hostess stations. There were a lot of tables open but, clearly not enough wait staff. After we complained again about our wait time, we FINALLY got seated. By now, it was well over the hour mark. Our waiter was prompt but then dropped a BOMB on us by telling us that the kitchen is backed up and that it will take 45 minutes to AN HOUR to get food!!!!!!! 40 minutes for appetizers!!!! We have literally never stormed out of a restaurant! You would think the 5-6 hostesses they had huddled around the one hostess stand would've warned customers about the kitchen wait time on top of making people wait for their tables!!! So, even if you had a reservation, you would've had to have waited a least an hour for your food, and this includes their sushi menu!!!! Unbelievable. Note to this establishment--make sure to either have enough employees to cater to the influx of curious people coming to check out the grand opening or, don't serve people at all, especially if you make them wait from lunch to dinner time! Unfortunately, I didn't get the chance to sample the food so, I can't comment on the menu items.
01
Went for lunch with my girlfriends today...we all thought it was AMAZING!! From the crab artichoke dip all the way to the end! Betty took great care of us and suggested the angry dragon for our cocktail. Talk about hitting the nail on the head!! It was perfect with our meals. I had the grilled chicken salad which was presented very well along with everything else we had. Ended the meal with the individual salty caramel mousse. YUM!!! The only thing that made the meal from being perfect is that the website says happy hour is on Saturday from 11 to 5. We were informed by the hostess that they weren't doing it for opening weekend!! Bummer!! We'll still be back!!! Go quick!!!
12
We stopped in on the opening weekend. It was predictably packed, but we were seated promptly for our reservation. We were incredibly fortunate to have Emily as our server. It was obvious she was very busy, but she never seemed rushed or flustered. She even managed to find the time to chat us up about my iPhone. \n\nI ordered a Paloma. Excellent. I had the bison burger which was the best burger that I've had. Ever. The only real drawbacks were the uncomfortable bistro-style stools and that it was ridiculously loud to the point that it was hard to carry a conversation. Other than that, a pretty good experience all the way around.
12
Overall experience was not memorable. Took over an hour to get seated. After being seated took about 25 minutes to get my drink. Ordered Sweet Peach Ice Tea. Waiter kept coming back to table saying the bar was making it. About 4 trips. Finally after another 16 mins she said that they ran out. This place sells sushi but not that great. Food wait times are horrible. While I must say that the place looks fabulous and upscale, the presentation of food is below par. Sushi wait times are bad for a place that claims that has a sushi bar. The only thing I liked was that it was family friendly.
01
Just left Crave right now in huge disappointment. . Chicken was super dry. Wait time was long but of course It is their 2nd day opening totally understanding. . \n\nTo MANAGEMENT: \nPlease teach your staff to be more professional. I was eating at the end of the bar. My wife ordered a roasted chicken and I ordered a sushi boat while I was eating by your well station you have servers and bartenders giving guest checks right next to my plate invading my personal place and i just couldn't enjoy my food. We have your long black hair bartenders giving out free drinks to these two guys. Gosh, mind as well give me some free drinks too while she and her friends talk over my shoulder! \n\nAdvice to everyone: please give this restaurant some time to improve trust me. The food quality and service is not worth the price yet.. But we shall wait n see..
01
Made a 4pm reservation for the three of us including my 6 year old son. Still waited 20 minutes to be seated. Ordered an appetizer and they forgot to bring it out. Food was mediocre at best. Spent 90$ for what! I would never return to this place again. Don't know what all the rave was about Crave.
01
For being open less than a week, this restaurant is horrible. 6 hostesses at the front telling us it is a 45min wait only to be seated in a restaurant that is only 1/3 full. The meal took an insane amount of time to be brought to us only to have soggy luke warm fries. Sushi was average but not memorable. Dessert (a small mousse cup) took nearly 15 min to be served and STILL had a shortbread cookie in it in spite of us being told it was the only gluten free dessert and us making it clear we needed it without the cookie. Since we had to leave (since the whole meal took twice as long as necessary) The waitress merely suggested it be removed from the bill since it could take another 20 minutes to put mousse in a 2in cup. Absolutely absurd. Looking around the restaurant at any time one saw waiters just loitering around....so they are clearly not under staffed on the floor , maybe the issues stem from the kitchen that isn't even prepared to serve to a restaurant less than half full. I won't bother returning.
01
My party of 4 was told there would be a 30 minute wait for a table. Since it was opening weekend that didn't seem so bad. The whole front desk situation was pretty disorganized and chaotic.\nWhile waiting, I asked to use the restroom and walked through a half empty restaurant which we were told was due to a \""shift change\"".\nWe were finally seated right next to the open kitchen and placed our orders. Plates that were out when we first sat down were waiting for a least 30 minutes before they were finally thrown away. In fact, by my estimation, at least (and probably more) than half of the food put out was thrown away because it sat too long. This didn't make much sense because there were tons of wait staff standing around waiting for plates that were never passed to them. \nI can't speak about the quality of the food because after an hour we never received our food. I had a hard time sitting any longer watching food get thrown away while we waited. \nCrave is the only restaurant open at Downtown Summerlin which seems like it would put them in a great position. If they don't get their act together then I don't see them still being open in 6 weeks when all the other restaurants open.
01
I went to Crave yesterday, 10.13.2014 around 2 p.m. I was told a 45 minute wait when there were empty tables all over the place. We ended up sitting in the bar. The service was awful. When the server Julie did come over she was writing everything down on an OUTBACK notepad and when I asked if the restaurant was part of outback she said the restaurant was too cheap to supply paper for them to write their orders on so she was using the outback notepads. Her attitude was less than professional at the start.\n\n I ordered the sandwich with chicken, apple and brie and when it arrived after about a 35 minute wait the fries were cold and chicken cold. I asked the person who brought me the sandwich if it was suppose to be a cold sandwich. He said Yes. When the server came over I asked her and she said no and took the sandwich back. 20 minutes later when everyone else had eaten the sandwich came so I ended up taking it to go. The manager came over and apologized and said he would be back in a \""few\"" never did see him again. The bill came; it was wrong and when I mentioned it to the server instead of wanting to correct it she wanted to give me the cash in lieu of fixing the bill so I would pay the bigger amount on my credit card. When I asked her to fix the bill she slammed it on the table and said it would take a while to fix it. Let's just say that this experience was not good and it will be a LONG time before I would try this restaurant again. Too bad because it has a nice ambiance but the service and food has to improve.
01
Atmosphere: What a benefit to Crave that they are one of the only restaurants open during the opening of DTS. Crave feels like it's menu of Sushi/Burgers... Identity confused. The sushi smell will likely knock you over when you walk in the door.The hostess could use some classes on cordiality, and possibly look at you when speaking, let alone a smile. My family and I waited for 30min, to be set at the bar when there were open booths available, not the most comfortable. The hiring manager likes blondes with tattoos, that's clearly evident by the very attractive tattooed waitresses.\n\nFood: I was surprised that I had to pay for the bread basket (usually complimentary), but ok. The burger, well it had a patty. Now the flatbread apple sausage was totally worth all the BS that I had to deal with. Also, the crab cake (with salad) was pretty darn good. For desert, the smores brownie... Or the snores browie... \n\n\nNot really for the fam, Ironic since Summerlin (the target demo) is mostly families. I hope this place gets it together before any competition opens up.
01
Don't go hungry. This place is slowwwwwwwww. Party of 5 last night. Watched my daughters COLD sushi sit near a heat lamp for 37 minutes before attempting to be served. Then when they did we refused it. Brought us another. Manager came over. Lady and I don't think she was a manager and just apologized. I felt very sorry for our server. She was working hard but the kitchen staff needs work yet. They opened way too soon. Won't try again until next year!! Save your $$$ on this place until they work the kinks out!
01
Decided to give this new restaurant a try since this was just a few of the restaurants that were actually open for the grand openining of Downtown Summerlin. Sorry to say that my boyfriend and I were not impressed. The quality of food was something I would expect from Applebee's but with a 75% mark up in their prices. \n\nWe started off with the Aloha roll and the Pork Belly Sliders. The roll it wasn't anything special but for $15 I was expecting more and the sliders came on some hawaiian roll bread, it was just ok. My boyfriend ordered a their signature Crave burger, the meat patty was a bit dry and the fries were soggy. I ordered turkey BLT and I got somewhat of a flat bread sandwich, kind of threw me off. The smell of the bread was too dough-y, wasn't very pleasant.\n\nIn conclusion, we left dissapointed and unsatisfied. Probably won't be coming back.
01
Front desk seemed a little confused and unorganized. We walked in at lunch time and left my name and number and was told that the table should be ready in about 20 minutes and that I will be receiving a text from them. We took a stroll around the area and went into a couple of the stores nearby to kill some time. 50 minutes had passed by and still no text. My boyfriend and I remembered that there was a BJ's across the street. We went there instead. No regrets (:\n\nI know that this place had just opened up. So hopefully they get it together.
01
We sat at the bar and were given menus. Then we were subsequently ignored for 15 minutes after putting the menus aside. Customers around us were served multiple times but we were not addressed at all. They were busy, but there were 7 bartenders for 12-15 customers at the bar. There's really no excuse for the bad service. After futilely waiting for a few more minutes, just sitting and waiting, we left. I will not be returning here anytime soon.
01
The family and I decided to check out this new restaurant because there seemed to be a lot of buzz around it. We stopped by for a late afternoon bite and walked into a crowded entry. The place just opened, why wouldn't it be packed in here! However, that was not the case, there were 4 tables and 2 couch areas opened on the outside patio and the bar area had only a handful of patrons. There were 3 women at the hostess podium who were engaged in their own conversation. It looked like they were trying to figure what they were going to do. There was no friendly greeting nor did they even acknowledge our existence. One walked away, another when to seat the group in front of us, the blonde in the white shirt (I'm assuming she was management since everyone else was in all black) continued to ignore us and stare at her laptop even as I walked up to her. Another girl came by and greeted us, I asked if we could be seated outside. She commented that we can but she's not sure if there were any open tables as she hesitantly went to go check. My Husband commented that there were open tables, she returned a minute later and directed us to the patio. \n\nOur server was friendly, however service was bad. It took a while for him to greet us, take our drink order, take our food order, and our food took 40 mins. If the food was good, the wait time could easily be overlooked. The food is MEDIOCRE AT BEST! Seriously, we travel a lot, we eat out a lot and we love trying new places, nor are we snooty food critics. We simply enjoy dining out and appreciate getting what we pay for.\n\nThe menu is all over the place so I had a hard time deciding on what I wanted. There's sushi, burgers, pasta, salads, etc. There's no rhyme or reason for the menu. I ordered a salad and added a grilled chicken breast, my husband got the crave burger and our daughter got the baked mac n cheese. Yeah, we settled for this because nothing else seemed appetizing and as much as we love sushi I'm glad we didn't order from here. \n\nAgain, the food was mediocre at best you can go elsewhere to get better food. The icing on the cake however was that THEY RAN OUT OF BEER! The server was kind enough to tell my husband that there was a possibility that they were out of Stella and make a 2nd choice just in case. The server ended up coming back because they were also out of his 2nd choice which was Miller Lite. Are you kidding me?? OH and did I mention, I also ordered a cocktail, some dragon drink. I don't remember the name of it nor can I comment on it because I NEVER GOT MY DRINK! I get it they just opened up, but you ran out of at least 2 types of beer at 4pm?\n\nThere's not too many restaurants open at Downtown Summerlin yet, until then go to the Red Rock Casino and enjoy better food and over 150 beers on tap at the Yard House!
01
These guys are lost. Whoever trained this staff needs to be trained themselves. We stood out front of hostess desk and told three people our name and reservation time. 3 different times they asked who we were. At 715, 20 minutes later the ask a 4th time and say \""ohh we have been waiting on you\"". I said we have been standing here for 25 minutes. She replies. \""Did u get lost, the place is hard to find\"". I looked at her and said her and said ...I just told you we have been here 25 minutes. OMG. Ok now at dinner. Ran out of kids cups crayons. 40 minutes now no salad. Salads now have come but mine is missing. I'm not going to say anything cause I want the torture to end I should also state. They are not even busy. It's a thur night Here is the deal. I lived here for 20\nYears. If this place near strip it may survive. But up in Summerlin. I give it 18 months and their gone. Food was average
01
Our food took so long to come out. On top of that, it comes out and the order was wrong but I was too hungry and exhausted to complain. We paid $15 a plate. The service was very slow even though there weren't very many people in there. Definitely not worth it.
01
Wait staff was really nice, but the whole place was really disorganized. We were brought to our table which already had people seated at it, then, it was right by the kitchen which was very crowded and the wait staff was clearly didn't know the layout of the restaurant yet. The beer they brought me was warm from the tap and the food I ordered was way too spicy and the lamb meatballs were overly dry. It will be a long time before I go back.
01
This place is another sad case of a confused restaurant who, in trying too hard to be innovative and sexy with flavor pairings, and trying to catch all the food trends, has achieved nothing but mediocrity. Not to mention that for the same prices I can get the real gourmet version of what they are trying to do at a strip restaurant. My Mahi Mahi was over cooked , and had a bizzare banana and curry sauce. The sushi roll we had was edible...if you are the type that likes American AYCE places. The best thing was the burger, which was ok, but for $17 I expected better grade beef and more interesting bun. The service was good. I liked the waitress but In the end, I don't think I would come back. Too many other better places to spend $100 on dinner for 2.
01
Haven't even tried the food or drinks yet but have been sitting in the patio after the host told us we can sit wherever and will be served. 20 minutes later and nobody will acknowledge us. I know the place is new but the service is the worst I've experienced in a very long time. Once more places open in downtown summerlin this will be last on my list.
01
Loud, Service sucked. Waiter should have paid more attention to our food than trying to play nice guy. \nI asked for my salad to be served before main course and still have to wait after asking twice. Of course half way through eating it down comes my dinner. \nLet's talk about that. Had the chefs special steak and while it didn't taste bad it's was one step above cold. The Brussels sprouts were cold and hard, mashed potatoes tasted like they came out of a box\nNow let's top of the fact the server while I was still eating plops down to the others sitting at the table this \""sign up for points card\"" DUDE IM STILL FREAKING EATING HERE! Next he was plopping down the check. AGAIN IM STILL EATING MY DINNER WHY THE HELL ARE YOU RUSHING US. \nOh wait, now that you closed out the check did you even offer desert? \nI so can't wait for the rest of the mall restaurants to open cause business will drop there with service and food served this way
01
I ordered one of the sushi boats, and the sushi tasted like supermarket sushi. The boat itself was $26. They were probably one of the worst tasting sushi I've had in my entire life..... Fish was far from fresh, and the rice was definitely not sushi rice. My boyfriend liked their ribeye steak though so that was fine. Service was great. Just avoid their sushi at all cost....
01
This place needs some serious help. First off the girls at the front were quoting waits despite that tons of tables were open all over the restaurant. They informed us that we could sit at the sushi bar with no wait so we sat immediately. Our server was quick with greeting and very friendly so she was absolutely not the issue with this train wreck. So here it goes first off the wine glasses weren't polished so they had water spots all over, balsamic chicken salad was mediocre and full of leaves with huge hard stems, servers seemed to be standing around hanging out and not one moved aside to give me the right away when I walked through, they had an entire section being used to polish silverware out in the dining room, managers seemed to not care about what was going on, oh and there was no seat covers in the bathroom. \nSo disappointed, I should've just grabbed a pretzel.
01
There are five things that I want to review my opinions upon this restaurant.\n1. WELCOME- Hostess was very polite, giving us a 30min. Wait time since this is the only sit down restaurant that's open in downtown summerlin mall.\n2. SETTING- Very nice furniture and lighting is amazing. It feels like walking into an Asian infused American restaurant, maroon and red and gold interior, you can tell by it's design that it's been very well thought through.\n3. CUSTOMER SERVICE- From the hostess and the waitress, they have been extremely polite, taking our drink orders once we sat and our entree orders as well. Time is a precious matter and no matter how busy they were, they helped us at any chance they get.\n4. FOOD- I ordered the aloha sushi roll and it was amazing, it had ginger and a sweet teriyaki sauce that meshed well with the raw tuna, my friend had the \""crave burger\"" and it was cooked just right medium rare, and the French fries had a great seasoning not just plain. \n5. OVERALL REVIEW- Great setting, customer service and food. Definitely coming back.
12
1) Front desk girls are TERRIBLE! 40 min wait at lunch with tables open. \n\n2) The servers are COMPLETELY CLUELESS! \n\n3) The managers look LOST! \n\n4) The bar is a constant mess and totally unorganized! \n\n5) The food is better at Olive Garden! \n\nDONT WASTE YOUR TIME HERE!!! \n\nI promise you will regret it!!! \n\nThey will be out of business by this time next year!\n\n\n\nLOL....I received a \""compliment badge\"" by someone from CRAVE and they tried to get rude because I left a negative review!!! Lmao!!! How about you educate your staff, instead of arguing with your customers! You asked me if, \""I knew how to run a restaurant\"" in your rant....I'm a JWU graduate...and I clearly know more than you! I had one of the worst dining experience in your establishment! You can look at my record here on YELP...I rarely complain! So please stop harassing customers Shawn and focus your time on improving your Yelp rating! \n\nThanks lol
01
I didn't like this place at all!!!! Service is awful!!!! Went here today sit at the bar... I was starving and ordered right away, menu was just handed to me and have no idea how the portions are, the salmon salad was decent and I had some crab cakes for appetizer which came out together with my salad... The bartender didn't even ask how my food was, the guy next to me ask me \""how was the crab cakes\"" bartender was In front of me when I response \""it's really salty\"" and he didn't say a word! Bad bad service....
01
Service is terrible. Had a drink spilled on me by the busser within 20 min.
01
The food in this restaurant sucks had the sushi roll that was bland. Also had some cooked fish dish was was ok at best. The burger was cooked incorrectly and I had to return it. This place is nicely decorated. It was real noisy when we were there. The menu has too many food options they should concentrate on one type and keep the menu simple! $80.00 for two people dinner and left disappointed!!! I'll take my money elsewhere next time!!!\n\nDefinitely won't be back to this place!
01
Very very noisy ..... Did I mention it's very noisy ??? Almost have to yell just to speak to my wife who is sitting across from me... :-(
01
Came here with a group of 8. Took 25 minutes to just get our drink orders. 6 out of 8 orders were incorrect. I ordered the steak medium and it came out well done and the appetizer soup came out after my steak???\n\nThe waitress was very nice but you could tell the the mess the kitchen was in was taking its toll on her and her customers.\n\nIt almost felt that there was too many staff working Friday night and they would just form these little groups and chat for 5-10 minutes and then go off and do some work again.\n\nLike I mentioned above most of what we ordered came out all wrong. Sushi orders were all mixed up, items we didn't even order were constantly being dropped off at our table. It was chaos and we pretty much rolled with the ouches and just had to laugh at how it was one thing after another. It was definitely one of the most bizarre dinners we ever had.\n\nOh and someone might want to let the hostess know she doesn't have to scream the large font headers on the menu to the patrons at the table when she seats them, I was near deaf afterwords and we could barely keeps ourselves from bursting out laughing.\n\n\n\n\nI won't be returning.
01
Here is my review of the restaurant. The decor is nice and modern, upscale looking but the food doesn't match the ambience. Portions are small and bland. Do not order Steak Sliders if you are hungry!! It's consider an entree/burger which looks like it should be an appetizer $14.95!! A White Castle burger is bigger than the sliders I got. The wait staff was decent and friendly which is why I gave 2 stars. FYI you'll be \""Crave\""ing that you had more food on your plate. Pass!!
01
Very slow service at 3pm even if it was after lunch hours....it took 30 minutes to serve my food, but manager apologized.....can you imagine if it is during lunch or dinner times.....food is mediocre and not worth the money.....
01
Simply not worth the excessive time or the calories. Despite three separate reassurances from our waitress and two managers that a computer glitch was the issue, it took 2 hours for three people to receive some bland sushi (that was not what was ordered - and the spicy tuna roll contained lettuce?!) and the salmon plate. Chopsticks took another 10 minutes. Each dish finally arrived - in separate 15 minute blocks - and was unremarkable, however, they comped the meal.
01
HORRIBLE!!!! We get there and order our food...we ask for a bread basket and it cost extra. My son had hair in his food..When I told the waiter he said do you want me to take his food back to the kitchen???? I'm like did you really need to ask that question??? Then they bring my salmon and it is under cooked in fact just about raw. I told the waiter and while he's somewhat apologizing he spits on the table and keeps talking. We are like WHAT??.? So they bring my son out his food and a whole 20 minutes later they brought my food and I'm like keep it...we're leaving. Prices and high. .\nService bad. ..\nI WILL NOT BE RETURNING!!!
01
Terrible terrible terrible !!!! Food was horrible !
01
I will never go back again! My husband and I went there for the 1st time; needless to say, we were starving. The hostess sat us down and nobody showed up to take our orders. We literally sat at our table for 12 minutes w/o any service. We walked out, but before leaving we stopped at the hostess stand. We politely told them why we were leaving. They stared at us blankly without remorse, and did not even try to stop us.
01
Me and my friend made a reservation for this place. We were sat immediately. However, we were not greeted by a server for 20 minutes. I'm sure we could have sat for an hour without being greeted if I hadn't said anything. There were other people sitting near us and servers walked by us multiple times. It was obvious we hadn't been greeted, yet no one took the time to make sure we had been greeted. The manager never came to the table, however he told our server that we would get free desserts. By the time our checks came out, we were charged for our desserts. We asked them to take them off which they did, but it took a while before we got our cards back. The food was good, but not worth the service. I can't say I will be going back...
01
The food was hit and miss the last time I ventured here. The service was terrible and the reception was as bad as it can get. 3 minimum wage females with attitude. I was at a movie and thought I would give it another try. Hostesses are clueless. .. the only reason they are busy is the other sit down dining are not open yet. I walked out as they just don't know how to treat a customer. No hello, no I will be with you in just a moment, nothing but attitude. They were too busy with their chit chat than doing their job.\n\nI predict closure if they don't fix the lack of service as MTO, California Pizza, Wolfgang Puck and Grape Street will pull 90% of their current business. \n\nOwner and Management, make changes before you loose your investment.
01
This place has so much potential. The service was good and we were seated right away. The crab and artichoke dip wasn't bad but the 2 bento boxes and the premium bento box were terrible. The panko shrimp was basically all panko. The sushi tasted fishy. I was going to give the place a second chance but when i saw the bill i changed my mind. For the price we payed and the location, I was expecting a lot more. I'm not saying that you shouldn't go and give crave a chance but, yeah i was a little disappointed.
01
First time with my wife. Had happy hour and the Sushi and Kogi Beef Taco are wonderful. Great greeting at the door and wait staff was great. Being they are new they have a lot in training and they all seem very attentive and professional. Beautiful Resturant. We will be back. 5 stats guus. Keep up the great job. Will be back for my birthday on the 20th. Looking for a full dinner. Will post how that goes.
12
Let me start by saying that this place has been open a few weeks, ample time for a new restaurant to get it together. We went in the middle of the afternoon, so it was not busy. We were sat right away, and our waiter came out shortly after to get our drinks in. We paid the $2 for the bread basket, and while it was adequate, the stuff that was supposed to be crispy was soggy. Just, no. it really should have been free. The runner who dropped it off took the time to explain what each of the breads were, by touching each one! Wtf! We had to laugh. The menu is extensive and appealing, but, They were out of the sandwich my boyfriend ordered, which seems to be a theme in alot of other reviews. He settled on a burger that featured a foie grais butter, and i got the steak sliders, both with fries. As we waited for our food, we had time to look around the restaurant, It was not busy at all, and it was obvious because there were waiters everywhere, standing around and talking in the middle of the restaurant, one guy even stood in the middle of the restaurant and texted on his phone! Gross! Some food got dropped off at a table near us and we could hear the waiter say to another one, \""bet that food gets sent back, looked pretty bad.\"" Umm what? At least we were entertained while we waited for our food. Our food comes, and yikes, it didn't look good. My sliders were sloppily put together, the crispy fried onion strings were really pale and under done, the steak had no flavor and the color of it was... Unappealing. There was no detectable juniper mayo, and the buns were underwhelming. There were about 9 soggy greasy French fries on my plate, and the temperature of my food was Luke warm. My boyfriends burger was ordered at medium well, it came out well done, and the bun was burnt to a crisp. His fries were also cold and soggy. There was no foie grais butter to speak of, either. I felt really bad for our waiter, he must know how bad their kitchen is because he brought us out fresh fries without us even saying a word about them. \n\nWe left our waiter a nice tip, as it wasn't his fault, it is clear to me that he was trying his best despite a kitchen that doesn't seem to care.\n\nBottom line, this place needs to get it together quick, or it will be gone as soon as the other restaurants open. It seems poorly managed and the kitchen is a mess to say the least, zero quality control. For a $40 lunch, we would have had a better meal at 5 guys.
01
CRAVE... I tried to enjoy this place...\nWe came in to Crave to kill some time before our movie.\nThis review has nothing to do with wait time...lucky for us there were two seats open at their bar. The restaurant has a nice vibe...very comfortable. \n\nOrdered the Kogi beef tacos...\nThe food runner came out with the tacos and another entree looking a bit lost as to where to deliver it to. After realizing that it was our order, I told him we never ordered the second item so he hands it to the bartender who then passes it around the bar asking if it belongs to anyone. It ended up sitting behind the bar for the rest of the time that we were there. \nVery unorganized system they have going on...\n\nThe Kogi beef tacos itself was very bad. I took one bite and passed it off to my friend who eats anything and everything but even admitted that it was pretty terrible. The meat tasted as if it was marinated in butter rather than cooked with it. The bite left a very unpleasant greasy film like taste in my mouth. \nI will not be coming back to try anything else on their food menu.
01
From the service, to the food, everything was fantastic!\n\nWe started off with the crab cakes for an appetizer along with the Godzilla roll. Crab cakes were fantastic! Sushi roll was 20$ but a fairly larger portion.\n\n I got the mahi mahi. It was to die for! A burst of flavor! It had hints of pecan and cinnamon on a bed of shrimp rice. My friend got the apple sandwich that came on pita. Very good, great for a tasty lunch. \n\nWe finished off with The tiramisu shooter, and the chocolate cake. \n\nEverything was excellent! We will definitely be back next time we spend our day in dt summerlin!
12
Food was excellent. We ordered scallop shooters, lemon garlic wings, Bison burger and the Lamb meatball pasta. All had fantastic flavor, no complaints there. \n\nBut the service........ Terrible. \nFirst, we waited 10minutes after getting seated for someone to notice us. Food took a long time to come out even if they were about half capacity. They served us the wrong food. I had to stand up to ask for water 2x. It was hard to get the servers to pay attention even if a lot of them were just standing around.
01
Well my husband and I with some friends decided to ignore the recent reviews and try this new restaurant. We all thought let's give it a try and chance. We went for happy hour and at first it was ok. We ordered drinks and appetizers though our food came first warm we had to ask for our drinks ... A bit strange !!! Then we ordered a second round food was cold and our drinks were not only total wrong and completely off with no alcohol and they served a martini in a juice glass !! Who does that !! The drink that was to be made with rum was served with a splash of whisky instead. Service was horrible had to ask for everything at least twice. Happy hour for what you got is pricy and don't go in the bathrooms I had to rummage thru the storage units to find the toilet paper. To say the least if they don't get it together this Restaurant won't last !!! I expected a lot more especially from a new Summerlin hot spot.
01
Just had lunch here and I must disagree with a lot of the reviews. \n\nService was spot-on. Waitress was great and very attentive. Refills for drinks constantly. \n\nLove the decor, environment, the total vibe. I feel really bad that so many people reviewed based on a brand new establishment and not giving them credit for just opening. \n\nFood was good: the bbq pork sliders with kimchi was tender and juicy. The chicken apple and brie sandwich was bomb. Such a unique flavor. \n\nWill definitely be coming back.
12
At first we went, everything was perfect. The food was delicious, or so we thought, everything went well. The waitress messed up our orders but it was ok, not a big deal. We had to pay for bread which was kinda strange but again, not a big deal. Dinner went well and everything was alright. It's what's in the food that I question. My boyfriend and I and his parents we to eat there, we all ordered different things but idk something in the food have ALL FOUR of us diarrhea and tummy aches. Boyfriend and I have been on the toilet for two days now along with his parents. This is really sketchy, I don't know how they did or what they did in the kitchen but I'm definitely never coming back. Awful explosive diarrhea and stomach aches. Spent $170 there just to get sick after. Very disappointed, I had really high expectations.
01
I visited Crave for the first time tonight, and I have to say that it was a wonderful experience. The service and promptness was impeccable. Hayley was our waitress and she did a fantastic job, always making sure we were taken care of.
12
Even after my wife and I (accidentally) made two reservations for 7pm we still had to wait almost 30 minutes to be seated. And we were seated in the Bar, not the restaurant. Okay so be it. It doesn't get any better though. The wine was rancid, the margarita was lame and the main course came 5 minutes after the soups and salads were delivered. It was a disaster and the worse part is the food was just okay. I so want local restaurants to succeed however Crave has some work to do if they are going to last.
01
We were starving and since this was the only restaurant open, we decided to give it a try.\nFrom the moment we walked in, the hostesses were pretty clueless and despite many empty tables, they said there was a 15 minute wait. No problem we said, we will have a drink at the bar. There were three bartenders working, and the tall male bartender directly in front of us wouldn't turn around to ask me if I wanted anything to drink. He was too busy chatting to the other bartenders and slicing his lemons and garnish. I was practically waiving the menu to get his attention but was unsuccessful. Luckily the hostess came over and said our table was ready. She brought us to a high top table in the bar area which was too small for me and my guest. I asked for a normal table in the restaurant area and she said no problem, but it will be another 10-15 minutes. Ok, I will try to get that pumpkin spice Ale that I was thirsty for. Still unsuccessful in getting the bartenders attention (he is really focused) the hostess comes back and seats us at a booth in the back. On the way, I told her about the problem with the bartender. She just smiled and told me to ask my server for a beverage. She was totally unaccommodating.\n\nThe server came and she was great, so no real complaints about her. I did notice however that most of the servers came and went like waves. I mean they would be all over the tables and then they would all disappear for 7-10 minutes at a time. I mean no service staff at all in the restaurant. \n\nThe appetizers came and they were fantastic. It took about an hour for our entrees to make it to the table, steak salad and burger. Steak salad was great, however the french fries on the burger plate were soggy as a sponge. So they were sent back and replaced. When I went to eat the burger, the bottom bun was saturated from grease. In fact, the hamburger was sitting in an oil slick puddle of grease. Pretty gross. The manager came to the table after speaking to our server about the issue after about 10-15 minutes. Seems there were some problems with their Point of Sale system and he was concerned with that issue. He took the burger away and he replaced it with a sandwich which was more of a wrap, and it was tasty. He replaced the replacement fries as well again as they were just as soggy as the first if not more.\n\nThe acoustics in the restaurant are not very good either, it is very loud inside. Very much like a sports bar. Good luck having a conversation.\n\nI know this restaurant just opened, but I expected more from them. I would be willing to give them another try, but it wont be any time soon. Hopefully they will still be in business by the time I do decide to patronize them again.
01
I just went there there for lunch today. The food was good and it was a great price.
12
Came here with the mr. for an early week happy hour. Our server was nice but our food was ready before our drinks. We had the pork belly sliders, tuna roll, and philly roll. The food was meh, who puts lettuce in a philly roll? Good luck keeping customers when all of the resturaunts are open.
01
Being the only place open in Downtown Summerlin we were kind of forced to try this restaurant out. \n\nThe atmosphere was alright, it was your typical chain restaurant bland atmosphere.\n\nI know I can't give 0 stars but even if I could I would still give 1 star because our server, Victor, was fun and knowledgeable. \n\n I LOVE sushi and was excited to see that they had a menu that was relatable to sushi and non sushi lovers. I ordered the Mexican Roll and a side of sashimi. I was super excited because i love anything spicy. I ate the majority of my roll because it was good! Everything was going great until early the next morning when I felt extremely sick, as did my other friend (who also got the sashimi).
01
We walked in and asked for outside seating, got it right away.\n\nWe ordered drinks and our food after about ten minutes, I feel like that is a normal wait time. Our waitress was running around I could overhear other tables being quite needy (as in can you move my umbrella I wanted to sit outside but not deal with the sun or the heat or the birds ha) \n\nI asked for a recommendation on which fish dish was better in her opinion and she recommended the salmon but warned me about the mustard flavor. Honestly it was delicious so kudos. \n\nI think people need to give the place a chance it's just opened give it awhile to work out the kinks.
12
Sushi was ok.... Very fishy taste for some reason.....Serivce however was great.... The drinks served were horrible.... Probably would not recommend..... Next ...
01
When can a steakhouse be great and great sushi? When it's Crave! Great filet mignon, delicious tomato basil soup! Husband got sushi and it was delish!! I recommend this place!
12
After my 81 year old mother prepared our Thanksgiving meal I decided to take her out last Saturday to relax and enjoy a good dinner. The $5 cup of black bean soup was fine, however after that, things got bad. We ordered the \""steak\"" sliders as an appetizer. They were a sad shade of gray, tasteless, tough and luke warm. Couldn't figure out if it was salisbury steak, or something more sinister. $15 for 3 of these monstrosities was criminal. The calamari was tasty, but skimpy, and again luke warm. The caeser salad was bland, with absolutely no flavor, and next to no dressing. \n Ordering the 'signature' rib eye for the main course was another huge disappointment. $31 for a steak 3/8ths of an inch thick is absurd. I don't think they are getting nervous at Del Frisco's. After all this mediocrity, we decided to skip desert at Crave, and purchase some items from the nearby Trader Joe's.\n The highlight of the meal was the desert from Trader Joe's. I am not a malicious person, however I need to warn other yelp fans about this $155 fiasco. For that type of money we could have had an outstanding meal at the nearby Vintner's Grill or Honey Salt.
01
The cheesecake is amazing. Everything else was an expensive disappointment. The service was lackluster, the food uninspiring.
01
The few times we have been there have been a mediocre experience. I was expecting more being one of the anchor restaurants for the Downtown Summerlin mall. Maybe it's just because they are working out the bugs. The food is decent and presented well but the service is a little off still. We've been there a total of 4 times and will wait to try again in the future when they have some more experience.
01
We were at this restaurant about 4'ish on Monday afternoon during happy hour. I ordered the Kobe tacos as an appetizer and they were so spicy I could hardly eat them. My girlfriend ordered the roast chicken w/salsa and specifically asked for no halopenias. The meal came out spicy hot. Upon complaining to the waiter, who was also the bartender, we were given the bill with no apologize or reduction in the amount. Although the restaurant is very quaint, customer service needs to be improved. We will not be going back to this facility.
01
This midwest chain recently opened in the new Downtown Summerlin complex. It claims to be chef driven -- and maybe it is -- but the quality and execution is on par with similar chain restaurants. The duck confit flatbread ($15.95) was one of the more interesting sounding dishes, but there wasn't enough duck to balance out the sweetness of all the fig marmalade. The lemon garlic wings ($13.95) were huge, but the heavy lemon flavor made them unappealing. The Crave burger ($13.95) wasn't bad. It's a simple burger made up of an angus patty, smoked cheddar, lettuce, tomato, onion and their signature burger sauce. The undercooked and under seasoned patty were the only thing holding it back from being a decent burger. Desserts fared much better. Although for someone with a sweet tooth like mine it's tough to screw up chocolate cake ($7.95) -- five layers of dense, moist, sweet chocolate cake. It was, however, lacking a sufficient amount of the orange creme anglaise mentioned on the menu. The S'mores brownie ($7.95) had some enticing elements like the chewy brownie and the marshmallow ice cream, but the amount of torched marshmallow topping the brownie was overload.\n\nWith so many other places in town to try, I'm not sure I'll return. Sure, they have a large menu, which also includes sushi but the combination of that and American food in the same restaurant is an even bigger deterrent to my return.\n\n2.5 Stars
01
Came here tonight for a company dinner party , and too put it nicely it was nothing special , their menu is very random from sushi to burgers to pasta . I ordered the rainbow roll and the fish was okay again nothing amazing very similar to sushi from a grocery store and for the price defiantly not worth it I also ordered the albacore nigiri and that was a huge disappointment, a coworker ordered the Godzilla roll it was so big and tasteless too much work for a blain roll , onto the burgers the bison burger was served literally burnt and the fries were over salted ,the lobster linguini was flavored good but for the price you get 1 1/2 claw very tiny and a very small portion of pasta that was undercooked lastly another coworker ordered the gluten free chicken salad (a plus this place has a gluten free menu) so you really couldn't go wrong with lettuce , we also had to constantly ask for refills mind you our group was only 9 people very disappointed . It's such a great location and very nice place itself but the food just isn't up to par
01
We went here for dinner a few weeks ago with another couple and everything from the time we get their was poor--they sat us 20 minutes late, everything that all of us ordered wasn't good, the atmosphere feels like a chain and there are many other places on DT Summerlin to eat at.
01
I took my husband here for his birthday with my daughter. We were seated and they only brought us two waters. They brought us another water and took our order. I asked for the dressing on the side for my salad and when it came the dressing was drizzled on the salad. The food is pretty pricey and the fish is not fresh. My daughter had the California roll and it was $9 for 6 little pieces. The imitation crab was dry and the roll did not hold together. Our bill came out to be $100 with some other things. But other than that the server was nice and helpful.
01
Dining review: CRAVE Downtown Summerlin\n\nFood was ok. Service....SUCKED. It was only 3pm and not busy. Waited approx 10 minutes to get seated basically since they were waiting for the new shift of staff to come in. Waited at our table for another 15-20 minutes for a server to arrive. We had plenty of time to figure out what we wanted so we did drink and food order at the same time. Drinks arrived (we only ordered water and never were given refills)....then waited well over 30 minutes for just a turkey burger and chicken stir fry to show up. We saw our server only 3 times in the hour we were there and had to almost tackle him to pay attention to us to get our tab. Manager walked around a lot and was on his cell. Not a good view when people are waiting for food or have that look like they need assistance but no one is showing up. We weren't the only table that seemed to be forgotten. Staffing needs some work and management could step up and help out more as well in my opinion. We probably won't be going back.\nTurkey burger was average and the chicken in the chicken stir fry was thinly sliced like it could of been used in a chicken sandwich or BLT style sandwich.
01
I had the bison burger with pork belly. The pork belly was under cooked and I got severe food poisoning, which worked out great since it was Christmas eve. I had the worst holiday ever on the toilet.\n\nBesides the food poisoning, the menu is all over the place, the ambience is nothing special, and the food is a bit over priced. I hope this place goes out of business ASAP. Oh, the server took 15 minutes to get my beer as well and they weren't even packed.\n\nThis place is GARBAGE.
01
My wife and I have been here twice now, and the food has been fantastic both times. That said, we were even more impressed with the service. The first time we were here, the waitress was incredibly knowledgeable about the menu, which always makes ordering much easier. The second time we came because we received an email about a four course meal being offered 26-31 December. We came on the 26th with the intention of having the four course meal, but as it turned out, this location was not prepared to offer the four course meal until the 31st. We were bummed, but stayed anyway and had a great meal which was comped by the manager Jamie. Excellent service all around!
12
If you know ANYTHING about food, don't eat here. The food is mediocre at best. Service is great though.
01
I really wanted to like this place, but was EXTREMELY disappointed! The server was clueless and gave us the wrong information. Ended up moving tables because sat by cold front door area. Waited for service,\nbut server never came back. Moved to bar and totally regretted that because the bartender was soooooo rude. Very short w us when he took our order like we were completely bothering him. We observed him with the other guests and he was the same way with them. Our food came out wrong and he blamed us! We showed him what we ordered on the menu and what was supposed to come, but he got defensive and was almost fighting with us. So crazy!!! I have worked in the hospitality industry for 15 years and have never seen anything like it. I will never go back to this place and will advise anyone who asks not to bother trying it. They need to start fresh with staff that is competent and actually want to be there. Your food can be great, but if your service is terrible, your restaurant is doomed to fail miserably...but the food was mediocre so good luck...
01
Terrible service and terrible food. It took the 1 hour to deliver food to our table and 20 minutes for 2 glasses of water.\n\nWould never recommend to anyone, a total disappointment.l
01
I was amazed as soon as I walked in! The hostesses were very welcoming and enthusiastic. The waiter had so many great recommendations for their sushi and sandwiches. The food arrived in a timely fashion, the prices maybe a little high for some but it's well worth it.
12
Crave - a strong desire/ yearning for something (usually food, experience). \n\nThis was one of the first few restaurants that opened in Downtown Summerlin and I remember this place being so busy it was so hard to get in. My sister made a reservation for lunch. A few friends of mine warned me about the taste of the food but it was too late and I'm pretty stubborn.\n\nI just had a great shopping trip at my favorite store nearby. I was happy. We walked in and the host took us through a maze of high tables and high chairs. Did you not see my big shopping bags and yoga mat I was knocking things on the tables with? Why would you seat us at cramped tables when you have booths available? Lack of perception and care. Woosah!\n\nCRAVE Grilled Chicken Salad:\nCandied walnuts, goat cheese, field greens, grilled chicken breast with balsamic vinaigrette. I was leaning towards the Baby Kale and Steak Salad but this had the place's name in it so, it must be a must-have item, right? Not really. Everything that does not require cooking was ok but the chicken was dry. 2/5\n\nNorwegian Salmon Salad:\nCouscous, salmon, quinoa, pomegranate, pickled grapes and wilted spinach. The chef must not be good at checking for meat temperature and doneness. The outside of the fish was cooked but a big portion of the core was not. The manager got involved and offered another piece of cooked salmon. Why can't you just get it right the first time? 1/5\n\nNigiri:\nMy sister got salmon and escolar (super white). I didn't have any. The cuts looked good and the fish seemed fresh. I won't ever touch escolar due to its natural laxative properties - I don't need that!\n\nI normally would try to be understanding of things. Mistake after mistake...after we were done, I was yearning for my bathroom. I had plans to continue shopping with my sister but I had to go. I guess it didn't matter if I ate escolar or not, the food here has the same effect. I don't CRAVE for pain and suffering that's for sure. Holy borborygmus, I gotta go!
01