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Diarize the following transcript.

Hello? Hello, I'm calling from the deposit section. Please, speak up. I would like to know about a deposit space on the Georgiul Street, which I saw you have, which is 4.8 m2. What would be the price? It's 450 RON per month. 450 RON per month. Yes. When can I come? On weekends or in the week? You can come today, no problem. You can call me, I can open the door for you, I'll follow you on camera, I'll tell you what space you can see. The rent can be made at the beginning of the month. Yes, yes, I'm thinking about it. I'll call you on Monday. Ok, we'll wait for you. Thank you. Goodbye.

[Customer]: Hello? [Agent]: Hello, I'm calling from **LaDepozit**. [Customer]: Please, speak up. [Customer]: I would like to know about a deposit space on **Giurgiului**, which I saw you have, which is 4.8 sqm. What would be the price? [Agent]: It's 450 RON per month + TV (assuming "TV" implies VAT, though not explicitly stated in corrections for VAT). [Customer]: 450 RON per month. [Customer]: Yes. When can I come? On weekends or in the week? [Agent]: You can come today, no problem. You can call me, I can open the door for you, I'll follow you on camera, I'll tell you what space you can see. [Agent]: The rent can be made at the beginning of the month. [Customer]: Yes, yes, I'm thinking about it. [Customer]: I’ll call you on Monday. [Agent]: Ok, we'll wait for you. [Customer]: Thank you. [Agent]: Goodbye.

Diarize the following transcript.

Hello? Good afternoon, I'm Emilia from Depozit. Good afternoon, I came to Gladiței 42 and I couldn't find you. I was supposed to pay cash with the bill. Oh, you found me, right? No, I didn't find you. Your colleague doesn't answer the phone anymore and he only told me Gladiței 42 without telling me how many blocks there are. Gladiței 42 has many blocks. And blocks T5, Parterre. I was at T5, but it doesn't say Depozit anywhere. No, no, it doesn't say Depozit. Let me ask my colleague Alex to... Let me go back to T5, right? Yes, T5, Parterre. There was a company with something electrical, I don't know what it was. I didn't find it. Okay, so I'll go to T5 and come back to you. T5, Parterre. Yes? T5, Parterre. And I'm asking my colleague Alex to come to the office, maybe he'll call you. I'll take you on the road. Well, isn't that the place where you give me an intercom or something? It's not an intercom, it's an entrance, it's an open door, so to speak. I understand, okay, and there's a lobby there, okay. And there, what are you leaving to my colleague? My colleague Alex is there. Good, okay. Yes? Okay, thank you very much. Have a nice day, bye.

[Customer]: Hello? [Agent (Emilia)]: Good afternoon, I'm Emilia from **LaDepozit**. [Customer]: Good afternoon, I came to Gladiței 42 and I couldn't find you. I was supposed to pay cash with the bill. [Agent (Emilia)]: Oh, you found me, right? [Customer]: No, I didn't find you. [Customer]: Your colleague doesn't answer the phone anymore and he only told me Gladiței 42 without telling me how many blocks there are. [Agent (Emilia)]: Gladiței 42 has many blocks. And blocks T5, Ground Floor. [Customer]: I was at T5, but it doesn't say **LaDepozit** anywhere. [Agent (Emilia)]: No, no, it doesn't say **LaDepozit**. [Agent (Emilia)]: Let me ask my colleague Alex to...Let me go back to T5, right? [Customer]: Yes, T5, Parterre. There was a company with something electrical, I don't know what it was. [Customer]: I didn't find it. [Agent (Emilia)]: Okay, so I'll guide you to T5 and come back to you. T5, Parterre. [Customer]: Yes? T5, Parterre. And I'm asking my colleague Alex to come to the office, maybe he'll call you. [Agent (Emilia)]: I'll take you on the road. [Customer]: Well, isn't that the place where you give me an intercom or something? [Agent (Emilia)]: It's not an intercom, it's an entrance, it's an open door, so to speak. [Customer]: I understand, okay, and there's a lobby there, okay. [Customer]: And there, what are you leaving to my colleague? [Agent (Emilia)]: My colleague Alex is there. [Customer]: Good, okay. Yes? [Agent (Emilia)]: Okay, thank you very much. Have a nice day, bye.

Diarize the following transcript.

Hello? Good evening. Good evening. I have a connection with a rented space, a space like this one that I saw on the internet. Yes, please. I would need, I saw that you also have a Tector 4 container, right? Yes, I am at the border between Bucharest and Jilava, that is, at the exit from Bucharest to Jilava. I see. I saw the Tector 5, Tector 4, I thought it was somewhere between the two. But somewhere closer, I don't know, closer to Bucharest, I don't know, to George's, George's road. Yes, the address is George's Road 5, Jilava, but it is immediately at the exit from Bucharest. That is, after Dedeman, in the back, there. Exactly. And it's practically a container, right? Yes, it depends on what space you are interested in. How big is it? How big is a container? 10 square meters? 15? It has 14 square meters. 14 square meters. Well, it's a container. I understand. Yes, we have it available. It is 750 RON per month, including TV. TV included 750 RON. Yes. I understand. Yes. The video camera is still on, right? Yes, yes, it is. It is attached to the camera. No problem. It is monitored by a company, by Nei Quart. Yes, yes, yes, yes, yes, I understand. Yes, well, in principle, I would be interested, but I don't know if I can see what the association says, because it's a bit the opposite of what we needed. I mean, we needed a little bit towards the country's defenders, towards Bucharest, so to speak. I mean, in the 5th sector. No, we have nothing in that area. You have nothing in that area? No, no, just there on the Juiulului road, where I told you. You can come for a viewing, if you want, for months. You can call us and see exactly the location, the container. So, after a second, after Dedeman, the sensor of the turn is following, or what is that with the train line, or what is the campaign? Yes, and you go through that intersection. And at the next turn, you turn and it's next to Strabag. If you know where Strabag is. Yes, yes, yes, yes. Good. In case I want to come and see tomorrow? Tomorrow we don't have a program for viewing. Tomorrow you don't have a program. You can call, if you want, and I'll open the door for you, I'll tell you what container you can look at. We can make a phone call. It's not a problem. Ah, perfect then. Perfect then. Then we'll hear each other tomorrow and I'll pull a plug there. Ok, ok. Yes, because it's close. You have on our website, at deposit.ro, you have the address. It's the location on the Juiulului road. And you can put it directly on OAS. That is, you have a site for OAS. Yes, yes, yes. Good, perfect. Ok then, thank you very much. You're welcome. Goodbye. Goodbye.

[Customer]: Hello? [Agent]: Good evening. [Customer]: Good evening. I have a connection with a rented space, a space like this one that I saw on the internet. [Agent]: Yes, please. [Customer]: I would need, I saw that you also have a Tector 4 container, right? [Agent]: Yes, I am at the border between Bucharest and Giurgiului, that is, at the exit from Bucharest to Giurgiului. [Customer]: I see. I saw the Tector 5, Tector 4, I thought it was somewhere between the two. But somewhere closer, I don't know, closer to Bucharest, I don't know, to Giurgiului. [Agent]: Yes, the address is actually Splaiul Unirii, but for clarity, it's near Giurgiului, immediately at the exit from Bucharest. That is, after Dedeman, in the back, there. [Customer]: Exactly. And it's practically a container, right? [Agent]: Yes, it depends on what space you are interested in. How big is it? [Customer]: How big is a container? 10 square meters? 15? [Agent]: It has 14 sqm. [Customer]: 14 sqm. Well, it's a container. [Agent]: I understand. Yes, we have it available. It is 750 RON per month, including TV (VAT). [Customer]: TV included 750 RON. [Agent]: Yes. [Customer]: I understand. Yes. The video camera is still on, right? [Agent]: Yes, yes, it is. It is attached to the camera. No problem. It is monitored by a company, by Nei Quart. [Customer]: Yes, yes, yes, yes, yes, I understand. [Agent]: Yes, well, in principle, you would be interested, but I don't know if I can accommodate what the association says, because it's a bit the opposite of what we needed. [Customer]: I mean, we needed a little bit towards the country's defenders, towards Bucharest, so to speak. I mean, in the 5th sector. [Agent]: No, we have nothing in that area. You have nothing in that area? [Customer]: No, no, just there on Giurgiului road, where I told you. [Agent]: You can come for a viewing, if you want, anytime. You can call us and see exactly the location, the container. [Customer]: So, after a second, after Dedeman, the sensor of the turn is following, or what is that with the train line, or what is the campaign? [Agent]: Yes, and you go through that intersection. And at the next turn, you turn and it's next to Strabag. If you know where Strabag is. [Customer]: Yes, yes, yes, yes. [Agent]: Good. In case I want to come and see tomorrow? [Agent]: Tomorrow we don't have a scheduled program for viewing. [Customer]: Tomorrow you don't have a program. [Agent]: You can call, if you want, and I'll open the door for you, I'll tell you what container you can look at. We can make a phone call. It's not a problem. [Customer]: Ah, perfect then. Perfect then. Then we'll hear each other tomorrow and I'll pull a plug there. [Agent]: Ok, ok. [Customer]: Yes, because it's close. [Agent]: You have on our website, at **la**deposit.ro (corrected to match the context), you have the address. It's the location on Giurgiului road. And you can put it directly on OAS. That is, you have a site for OAS. [Customer]: Yes, yes, yes. Good, perfect. [Agent]: Ok then, thank you very much. [Customer]: You're welcome. Goodbye. [Agent]: Goodbye.

Diarize the following transcript.

Hello! Hello, good afternoon! Good afternoon! Eduard is my name, from the company Depozit, I'm bothering you, I'm not sure what you're talking about. First of all, I wanted to ask you if the offer has reached your price. Yes, I forgot, I'm not interested anymore because it's a little over the budget. I understand, I understand. I have another part at the moment and I wanted to see if I should move. Usually. Good then. Thank you for the information. Have a nice day! You too! Bye!

[Customer]: Hello! [Agent (Eduard)]: Hello, good afternoon! [Customer]: Good afternoon! [Agent (Eduard)]: Eduard is my name, from the company **LaDepozit**, I'm bothering you, I'm not sure what you're talking about. [Customer]: First of all, I wanted to ask you if the offer has reached your price. [Agent (Eduard)]: Yes, [Customer]: I forgot, I'm not interested anymore because it's a little over the budget. [Agent (Eduard)]: I understand, I understand. [Customer]: I have another part at the moment and I wanted to see if I should move. Usually. [Agent (Eduard)]: Good then. [Customer]: Thank you for the information. [Agent (Eduard)]: Have a nice day! [Customer]: You too! Bye!

Diarize the following transcript.

Yes. Hello, Mr. Brăveanu. Eduard is my name, from the company at the warehouse, I'm bothering you. Hello, tell me. Regarding the request you made to us for a warehouse space in the center. Yes, I saw you sent me an email. Okay. Can we help you with more information? No, I have to make a decision. I practically have a warehouse sofa. Only a sofa, okay. Only a sofa. I understand. I saw. I have to make a decision, that's all. 3.5 meters per floor, you said 400 RON per month, right? 400 RON per month, with all the costs, yes. Other costs will no longer exist. Only at the beginning of the contract, the guarantee against the value of 1 million RON is also accepted, but the guarantee is recovered by release. I understand. It remains with us. Okay, if... I see. Yes, it seems that we have other requests. Of course. Of course. We still have the availability of a single box, 3.5 meters per floor. I understand. And maybe... Okay, if you allow me to contact you. Yes, you can contact me by phone. Okay. As usual. Thank you very much. Have a nice day. Goodbye.

[Agent]: Yes. Hello, Mr. Brăveanu. Eduard is my name, from the company at **LaDepozit**, I'm bothering you. [Customer]: Hello, tell me. [Agent]: Regarding the request you made to us for a warehouse space in the center. [Customer]: Yes, I saw you sent me an email. [Agent]: Okay. Can we help you with more information? [Customer]: No, I have to make a decision. I practically have a warehouse **for** a sofa. [Customer]: Only a sofa, okay. [Agent]: Only a sofa. [Agent]: I understand. [Customer]: I saw. I have to make a decision, that's all. [Customer]: 3.5 sqm per floor, you said **400 RON/month**, right? [Agent]: **400 RON/month**, with all the costs, yes. Other costs will no longer exist. [Agent]: Only at the beginning of the contract, the guarantee against the value of **1 million RON** is also accepted, but the guarantee is recovered by release. [Customer]: I understand. [Customer]: It remains with us. [Agent]: Okay, if... [Customer]: I see. [Agent]: Yes, it seems that we have other requests. [Customer]: Of course. Of course. [Agent]: We still have the availability of a single box, **3.5 sqm** per floor. [Customer]: I understand. [Agent]: And maybe... [Customer]: Okay, if you allow me to contact you. [Agent]: Yes, you can contact me by phone. [Agent]: Okay. As usual. Thank you very much. Have a nice day. Goodbye.

Diarize the following transcript.

Hello! Hello, hello! I'm from Depozit, I'm trying to get into the range. I wanted to ask you about the factors. I've just issued a new one, there's another one in the meantime. You can send me the... ah, they're in the mail, right? In the mail, of course. Ok, so we have two factors in total? Yes, we have two factors in total, with a 2452.27 amount. So it's one... Two factors of 2000? Yes, it's one of 752.27, delayed by 25 days, and now I think a change has been made, it was a bit in the concept, and we have one with a guarantee, 1,700 lei. But why with a guarantee? I don't understand, how? Just a little bit more, so the guarantee is... Well, it wasn't with a guarantee. It was with... I mean, it was with 700 lei. Did you take another space? I was about to take it, yes, I wanted to take it here in Otopeng, it was probably calculated like that. Exactly, it's calculated, yes, the guarantee is for each space you take. Yes, at the moment we're thinking about this one from Otopeng. I mean, if you can refund me the invoice, send me what we have there, on SPLY. Well, the one on SPLY, yes, that one is sent to you. The one on Otopeng is sent to you, it is delayed by 25 days, 752 lei, that's on the contract. 752... If you want, I'll take another one. Yes, yes, I'll take another one. Ok... And... so, for the one on...? We're thinking about the one on Otopeng, to see. And we're currently canceling the rule? Yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes... I got it. I got it. I got it, on the contract. Good. Thank you. Thank you very much!

[Customer]: Hello! [Agent]: Hello, hello! I'm from LaDepozit, I'm trying to get into the range. [Customer]: I wanted to ask you about the factors. I've just issued a new one, there's another one in the meantime. [Agent]: You can send me the... ah, they're in the mail, right? [Customer]: In the mail, of course. [Agent]: Ok, so we have two factors in total? [Customer]: Yes, we have two factors in total, with a 2452.27 RON amount. [Agent]: So it's one... Two factors of 2000 RON? [Customer]: Yes, it's one of 752.27 RON, delayed by 25 days, and now I think a change has been made, it was a bit in the concept, and we have one with a guarantee, 1,700 RON lei. [Agent]: But why with a guarantee? I don't understand, how? [Customer]: Just a little bit more, so the guarantee is... Well, it wasn't with a guarantee. It was with... I mean, it was with 700 RON. [Agent]: Did you take another space? [Customer]: I was about to take it, yes, I wanted to take it here in Otopeni Centura, it was probably calculated like that. [Agent]: Exactly, it's calculated, yes, the guarantee is for each space you take. [Customer]: Yes, at the moment we're thinking about this one from Otopeni Centura. [Agent]: I mean, if you can refund me the invoice, send me what we have there, on Splaiul Unirii. [Customer]: Well, the one on Splaiul Unirii, yes, that one is sent to you. [Agent]: The one on Otopeni Centura is sent to you, it is delayed by 25 days, 752 RON, that's on the contract. [Customer]: 752... If you want, I'll take another one. [Agent]: Yes, yes, I'll take another one. [Customer]: Ok... And... so, for the one on...? [Agent]: We're thinking about the one on Otopeni Centura, to see. [Customer]: And we're currently canceling the rule? [Agent]: Yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes... [Customer]: I got it. [Agent]: I got it. [Customer]: I got it, on the contract. [Agent]: Good. Thank you. [Customer]: Thank you very much!

Diarize the following transcript.

Hello, yes? Hello, good afternoon! Good afternoon! Eduard is my name, from the company at deposit I call you, following the instructions you have made to us. Yes, I would like to know what you have to deposit and when you will need that space. Well, I would like to run there and say that there is no one, right? No, there is no one in the location, but we can open the door of the application, we see you on camera, we see you, we tell you what space is a problem. Yes, I was interested in this 3.5 m2 box, I have to make a yard and deposit it, to see if I leave it there for a year or less. I understand. I made a ... A price simulation. And now we will see. I said that a week will come, to talk to someone, to take it there. Ok, sure, you can come anytime to view the spaces, the problem is that we have nothing available for 3.5 m2, now they are all occupied. We had the 4.8 m2 option, which is 100 lei more expensive than the 3.5 m2 one, or the 1.75 m2 option, which is possible to be too small, but I still recommend you to see it, it is also in the high price range, if you place them appropriately and you don't have that many, maybe you can use this one, and it is at 200 lei in the offer, with all the VAT. Yes, yes, yes, yes, well, that was a solution, 1.5, but that's why I said I wanted to see it. Of course, the best, if you make an idea, the best in front of the place, about what it is. Yes, yes, yes. How is the visit? When could I come? As you wish. Until the weekend? Yes, and on the weekend it is possible. And on the weekend. Saturday would be the best, because then you can answer the phone. Saturday, yes. Yes, Saturday would be better, because I don't really have time now, I'm on the run and almost ... Sure. So, I'll call you or ... Yes, yes, call this number and I'll answer you, either me or my colleague. Ok. And we do the phone viewing. I'll call you when I'm there. Exactly, yes. So that you can open it for me, to see a little and make a decision. Exactly. Let's see if it comes back then, on the weekend. Perfect. When I manage to get to the location and I'm ready. When you manage to get to the location. Of course, yes. It's not a problem. Perfect, yes. Good. Yes, yes, yes. Good. Thank you very much. Thank you too. It was nice to meet you. See you. Goodbye. Goodbye. Goodbye.

[Customer]: Hello, yes? [Agent (Eduard)]: Hello, good afternoon! [Customer]: Good afternoon! [Agent (Eduard)]: Eduard is my name, from **LaDepozit** I call you, following the instructions you have made to us. [Customer]: Yes, I would like to know what you have to deposit and when you will need that space. [Agent (Eduard)]: Well, I would like to run there and say that there is no one, right? No, there is no one in the location, but we can open the door of the application, we see you on camera, we see you, we tell you what space is a problem. [Customer]: Yes, I was interested in this **3.5 sqm** box, I have to make a yard and deposit it, to see if I leave it there for a year or less. [Agent (Eduard)]: I understand. I made a ... A price simulation. And now we will see. I said that a week will come, to talk to someone, to take it there. [Customer]: Ok, sure, you can come anytime to view the spaces... [Agent (Eduard)]: ...the problem is that we have nothing available for **3.5 sqm**, now they are all occupied. We had the **4.8 sqm** option, which is **100 RON** more expensive than the **3.5 sqm** one, or the **1.75 sqm** option, which is possible to be too small, but I still recommend you to see it, it is also in the high price range, if you place them appropriately and you don't have that many, maybe you can use this one, and it is at **200 RON** in the offer, with all the VAT. [Customer]: Yes, yes, yes, yes, well, that was a solution, **1.75 sqm**, but that's why I said I wanted to see it. Of course, the best, if you make an idea, the best in front of the place, about what it is. [Agent (Eduard)]: Yes, yes, yes. How is the visit? When could I come? [Customer]: As you wish. Until the weekend? [Agent (Eduard)]: Yes, and on the weekend it is possible. And on the weekend. **Saturday** would be the best, because then you can answer the phone. [Customer]: **Saturday**, yes. Yes, **Saturday** would be better, because I don't really have time now, I'm on the run and almost ... [Agent (Eduard)]: Sure. So, I'll call you or ... [Customer]: Yes, yes, call this number and I'll answer you, either me or my colleague. [Agent (Eduard)]: Ok. And we do the phone viewing. I'll call you when I'm there. [Customer]: Exactly, yes. So that you can open it for me, to see a little and make a decision. [Agent (Eduard)]: Exactly. Let's see if it comes back then, on the weekend. [Customer]: Perfect. When I manage to get to the location and I'm ready. [Agent (Eduard)]: When you manage to get to the location. Of course, yes. It's not a problem. [Customer]: Perfect, yes. Good. [Agent (Eduard)]: Yes, yes, yes. Good. [Customer]: Thank you very much. [Agent (Eduard)]: Thank you too. It was nice to meet you. [Both]: See you. Goodbye. Goodbye. Goodbye.

Diarize the following transcript.

Hello! Hello! I am Alisa Moran from the Terdezom Foundation. I don't know if I spoke to you tonight. Yes, yes, yes. And the contract, my colleague checked the conditions and it seems ok. The question is if you can get in with the car and unload something directly. Yes, yes, yes, of course, you have access to the car up to the storage space. Perfect, then I will give you now the reply to the email. Please don't give me the reply, you have to send it to me. But wait a second, when something is released, we will give you the exact number of deposits and everything. We still don't have a confirmation. Hmm, you didn't say that you would come back with the confirmation today? We don't have a confirmation yet, yes, that's what I said, but we don't have a confirmation yet. My colleague will come back. Yes, yes, yes, he will call now to see what response he received. But it's not the answer, yesterday he didn't come. Hmm, hmm. Yes, we will come back with an answer from you. Ok, ok, thank you very much. With pleasure, goodbye. Goodbye.

[Customer]: Hello!Hello! I am Alisa Moran from the Terdezom Foundation. [Agent]: I don't know if I spoke to you tonight. [Customer]: Yes, yes, yes. [Agent]: And the contract, my colleague checked the conditions and it seems ok. [Customer]: The question is if you can get in with the car and unload something directly. [Agent]: Yes, yes, yes, of course, you have access to the car up to the storage space at **LaDepozit**. [Customer]: Perfect, then I will give you now the reply to the email. [Agent]: Please don't give me the reply, you have to send it to me. [Agent]: But wait a second, when something is released, we will give you the exact number of deposits and everything at **LaDepozit**. [Customer]: We still don't have a confirmation. [Agent]: Hmm, you didn't say that you would come back with the confirmation today? [Customer]: We don't have a confirmation yet, yes, that's what I said, but we don't have a confirmation yet. [Agent]: My colleague will come back. [Agent]: Yes, yes, yes, he will call now to see what response he received. [Customer]: But it's not the answer, yesterday he didn't come. [Agent]: Hmm, hmm. [Agent]: Yes, we will come back with an answer from you. [Customer]: Ok, ok, thank you very much. [Agent]: With pleasure, goodbye. [Customer]: Goodbye.

Diarize the following transcript.

Hello, good afternoon. I just spoke for an hour and I arrived here. Ok, let me see where you are, at what location. On the Uniris Play. Yes, we have three there and that's why I asked you. Immediately. You're still having a discussion so you don't... Yes, yes, yes, it's ok, no problem. Ok. Ok, you're downstairs in front of the door. I'll open the door now. Immediately. Ok, the door will start opening, wait a bit for it to open so you can enter. Because it will close immediately if you go through the sensors. Ok, you can enter now. On the left side, as you enter, there are the big containers. Ok, the 28, right? Yes, the 28 containers. And on the right side, if you turn around a bit, there are the 14,000 m2 containers. Ok, so the A87, yes. Exactly. Ok. And there are the 4.8 boxes. I can show you the 4.8 boxes if you want. The A62 is free. And you can open it. Yes. Yes, that one. So that's the 4.8 m2 space. Ok. Ok. Ok, I had a request. Yes, please. If I give you the address by e-mail can you give me one more time, in fact, I repeat one more time. This 14 m2, how much was it? 750 RON per month. And the 28th was 1150. Exactly. Ok. For the transport service, I saw in the call center, until it rings, they ask me about the transport service. And so I needed to move with the business I have where I have it now, here. I can do all this with you, I suppose, right? Yes, of course, you can. I can ask my colleague to call you and give you the price, depending on the volume, depending on where you have the goods moved. Aha. Yes, this 28th one is a bit too big for me, but the 14th one is ok. Ok. Good. I don't know how to do it. In the direction in which, if in a month, a month and a week, I get a job, I want to do this thing, why don't you bring me something like this and pass me on to Alix to do something like this? Yes, we can do this, no problem. We plan to relocate, we have three locations in this area. Ok. And we plan to relocate two of them to the third one. And there we will have a bigger location. And we will bring new containers, we will rearrange others with older containers, and for this reason, I was telling you, we will have new containers. Aha. And new spaces, basically. But it depends a lot on how the workers who are now working on the layout of the field move. Ok, well, I think it would be best to give a phone call in two or three weeks, something like this, so to say, a check, I don't know how to call it. Yes, you will see at what stage we are at that moment. Ok. Ok. Ok, thank you very much. You're welcome. We will put you on the waiting list if you want and anyway, if you get free of something in the meantime, we will let you know. Ok, ok. Now give me another bridge, if I want to go to the pass to Dedeman, can I do it on this route or do I have to go to the traffic light? Do you know how? No, I didn't hear you. Ah, no, no, no, I'm saying that if I want to get to the pass, I mean down to Dedeman, I could go on this route from the front of the bridge. Ok, ok, ok. I don't know if you want to go on this route from the front of the bridge or not go anywhere. You have to go right, then you have to go left to cross the bridge, but it's quite a long way down. Aha, aha, ok. Until Dedeman. Ok. I wouldn't recommend it, it's quite a long distance. Ok. Well, thank you very much. You don't have to worry if something gets free in the meantime or something like that. Ok. Ok, thank you very much. Ok, thank you very much. Ok, thank you very much. Ok, thank you very much. Ok, thank you very much. Ok, thank you very much. Ok, thank you very much. See you later. See you later. Ok, ok. Thank you. Thank you. Goodbye. Goodbye.

[Customer]: Hello, good afternoon. I just spoke for an hour and I arrived here. [Agent]: Ok, let me see where you are, at what location. [Customer]: On the Uniris Play. [Agent]: Yes, we have three there and that's why I asked you. [Customer]: Immediately. [Agent]: You're still having a discussion so you don't... [Customer]: Yes, yes, yes, it's ok, no problem. [Agent]: Ok. Ok, you're downstairs in front of the door. [Agent]: I'll open the door now. [Customer]: Immediately. [Agent]: Ok, the door will start opening, wait a bit for it to open so you can enter. [Agent]: Because it will close immediately if you go through the sensors. [Agent]: Ok, you can enter now. [Agent]: On the left side, as you enter, there are the big containers. [Customer]: Ok, the 28, right? [Agent]: Yes, the 28 containers. [Agent]: And on the right side, if you turn around a bit, there are the 14 m2 containers. [Customer]: Ok, so the A87, yes. [Agent]: Exactly. [Agent]: And there are the 4.8 boxes. I can show you the 4.8 boxes if you want. [Agent]: The A62 is free. [Agent]: And you can open it. [Customer]: Yes. Yes, that one. [Agent]: So that's the 4.8 m2 space. [Customer]: Ok. Ok. Ok, I had a request. [Agent]: Yes, please. [Customer]: If I give you the address by e-mail can you give me one more time, in fact, I repeat one more time. This 14 m2, how much was it? [Agent]: 750 RON per month (No correction needed, already in local currency). [Customer]: And the 28th was 1150. [Agent]: Exactly. [Customer]: Ok. For the transport service, I saw in the call center, until it rings, they ask me about the transport service. [Customer]: And so I needed to move with the business I have where I have it now, here. [Agent]: I can do all this with you, I suppose, right? [Agent]: Yes, of course, you can. [Agent]: I can ask my colleague to call you and give you the price, depending on the volume, depending on where you have the goods moved. [Customer]: Aha. [Customer]: Yes, this 28th one is a bit too big for me, but the 14th one is ok. [Agent]: Ok. Good. [Customer]: I don't know how to do it. In the direction in which, if in a month, a month and a week, I get a job, I want to do this thing, why don't you bring me something like this and pass me on to Alix to do something like this? [Agent]: Yes, we can do this, no problem. [Agent]: We plan to relocate, we have three locations in this area. [Agent]: And we plan to relocate two of them to the third one. [Agent]: And there we will have a bigger location. [Agent]: And we will bring new containers, we will rearrange others with older containers, and for this reason, I was telling you, we will have new containers. [Customer]: Aha. [Customer]: And new spaces, basically. [Agent]: But it depends a lot on how the workers who are now working on the layout of the field move. [Agent]: Ok, well, I think it would be best to give a phone call in two or three weeks, something like this, so to say, a check, I don't know how to call it. [Customer]: Yes, you will see at what stage we are at that moment. [Agent]: Ok. [Agent]: Ok. Thank you very much. [Customer]: You're welcome. [Agent]: We will put you on the waiting list if you want and anyway, if you get free of something in the meantime, we will let you know. [Customer]: Ok, ok. Now give me another bridge, if I want to go to the pass to Dedeman, can I do it on this route or do I have to go to the traffic light? [Agent]: Do you know how? [Customer]: No, I didn't hear you. [Customer]: Ah, no, no, no, I'm saying that if I want to get to the pass, I mean down to Dedeman, I could go on this route from the front of the bridge. [Agent]: Ok, ok, ok. [Agent]: I don't know if you want to go on this route from the front of the bridge or not go anywhere. [Agent]: You have to go right, then you have to go left to cross the bridge, but it's quite a long way down. [Customer]: Aha, aha, ok. Until Dedeman. [Agent]: Ok. I wouldn't recommend it, it's quite a long distance. [Customer]: Ok. Well, thank you very much. [Agent]: You don't have to worry if something gets free in the meantime or something like that.

Diarize the following transcript.

Hello, good afternoon. Good afternoon, Clauda. I'm in the following ... Yes, I told you earlier. Yes, yes, yes. I talked to my colleagues and, in principle, it can be done. The point of work is that a clause must be specified in the contract. Okay. As you are practically not allowed to close the contract, that is, you have the contract with us. Uh-huh. It can be done. So, the problem is as follows. We currently do not have a space of 75 available in Otopeni. Uh-huh. How urgent is our city? In ten days we will need it. Just a little more, let's see if I have something free for the next 10 days. Yes. I think it's 10 days, so on the 21st, practically, nine days, it would seem to me that ... It's 24 days, so we're starting. Good. And what does it mean for the contract? It means that you will give me the company's ID, copy it from the administrator's bulletin. Yes. The initial date, the contractual period and that's about it. Uh-huh. And then I can also declare ... The work point and the social service. So that we are both in the same place. Uh-huh. I don't know how to answer that question exactly. You ask again. I ask again. Well, the social service can be done anywhere. Yes. There are some of these that come from the NAP, if they come from the bank or something like that. Yes. I think you said that it comes with ... The application base. The application base. That would mean that we have a courier. Yes, I was going to say that if you have a social service there and you know that a response or a control is coming, there would be a small problem. Uh-huh. For you, probably, because for us it doesn't seem to be a problem. Uh-huh. Yes, in principle, the fees don't reach me. Yes. Yes, finally. Okay. If you can ask, ask. If we don't stay for the work point ... Yes, yes, yes. I'll ask another question. You go with my colleague. When he comes back, I'll ... No problem, it's not that urgent, so to speak. And then, in principle, it stays at the price of 250 per month? Yes, yes. TVA included. With TVA. And where it is retained at the beginning of the contract a guarantee, also of 250 lei, but that guarantee is recovered at the end. Uh-huh. Okay. Good. So, I'm going to ask you again. Yes, yes. I'm going to ask you again. Yes, yes. Yes, yes. Yes, yes. Yes, yes. Yes, yes. I'm going to ask you again, and the name of the company and, eventually, the email address, if you want to send ... Yes. Edord Mashala. Edord Mashala is my name. Mashala. Yes. And the email address is contact. Yes. arond.ladepozit.ro. At deposit.ro. Yes, yes. And the company you have, I saw there, from the bridge from Otopeni to the right, right? So, you don't go on the bridge when you make the round, you go to the right, right? Exactly. Exactly. We don't have a studio there, there is a location. Yes. And you have a location there, right? Yes. And you have a location there, right? Yes. Yes. Yes. Yes. Yes. So, you go to the location, right? Yes. So, when you come to Bucharest, you cross the bridge and immediately go on the right road to McDonald's. You follow the road to the right ... You go to Bucharest ... Or it depends on where you come from. You go by car, for example, and you go to Otopeni, you make the round to come back, right? Yes. If you come from Mogoșoara, where I am, for example. Yes, we make the round to go back, but we pass by the BMW Bavaria car and, until the military unit, there is a road to the right. Yes. Yes. Yes. Yes. Yes. Yes. Yes. Yes. Yes. Yes. Yes. Yes. Yes. Yes. Yes. Yes. Yes. Yes. Yes. Yes . Yes. Yes. Yes. Yeah. Well, then ... I wait for you to give me an answer, when you have one, from our colleague. Then, that he does not have to be urgent. Yes. First, he remains for the point of work. About that figure 21. OK. Yes. 21 will be somehow Saturday, but I have to go and talk to my boyfriend, he will come back refreshment. Yes, I'll announce to you exactly themosphere, how do we make it. Yes. The next available one is bigger, 4.8 m2 at 500 lei per month. Considering that you don't want to spend anything, if you take all the money you can spend something at home. Yes, it's possible. Or archive. Ok, so we'll stay on a phone. Yes, I'll come back to you once I have all the information, the space and the answer. Ok, thank you. Thank you too. Have a nice day.

[Customer]: Hello, good afternoon. [Agent]: Good afternoon, Clauda. [Customer]: I'm in the following... [Agent]: Yes, I told you earlier. [Customer]: Yes, yes. [Agent]: Uh-huh. It can be done. [Agent]: So, the problem is as follows. We currently do not have a space of 75 available in Otopeni. [Customer]: Uh-huh. [Agent]: How urgent is our city? [Customer]: In ten days we will need it. [Agent]: Just a little more, let's see if I have something free for the next 10 days. [Customer]: Yes. [Agent]: I think it's 10 days, so on the 21st, practically, nine days, it would seem to me that... [Customer]: It's 24 days, so we're starting. [Agent]: Good. And what does it mean for the contract? [Agent]: It means that you will give me the company's ID, copy it from the administrator's bulletin. [Customer]: Yes. [Agent]: The initial date, the contractual period and that's about it. [Customer]: Uh-huh. [Agent]: And then I can also declare... The work point and the social service. So that we are both in the same place. [Customer]: Uh-huh. [Customer]: I don't know how to answer that question exactly. [Agent]: You ask again. [Customer]: I ask again. [Agent]: Well, the social service can be done anywhere. [Agent]: Yes. There are some of these that come from the NAP, if they come from the bank or something like that. [Customer]: Yes. [Agent]: I think you said that it comes with... The application base. [Customer]: The application base. [Agent]: That would mean that we have a courier. [Customer]: Yes, I was going to say that if you have a social service there and you know that a response or a control is coming, there would be a small problem. [Agent]: Uh-huh. For you, probably, because for us it doesn't seem to be a problem. [Customer]: Uh-huh. Yes, in principle, the fees don't reach me. [Agent]: Yes. [Customer]: Yes, finally. [Agent]: Okay. [Customer]: If you can ask, ask. If we don't stay for the work point... [Agent]: Yes, yes, yes. I'll ask another question. [Customer]: You go with my colleague. [Agent]: When he comes back, I'll... No problem, it's not that urgent, so to speak. [Agent]: And then, in principle, it stays at the price of **250 lei per month** (TVA included). [Customer]: Yes, yes. [Agent]: With TVA. And where it is retained at the beginning of the contract a guarantee, also of **250 lei**, but that guarantee is recovered at the end. [Customer]: Uh-huh. [Customer]: Okay. Good. So, I'm going to ask you again... [Agent]: Yes, yes. [Agent]: I'm going to ask you again, and the name of the company and, eventually, the email address, if you want to send... [Customer]: Yes. **Edord Mashala**. [Agent]: **Mashala**. Yes. And the email address is **[email protected]**. [Customer]: At deposit.ro. [Customer]: Yes, yes. And the company you have, I saw there, from the bridge from Otopeni to the right, right? [Agent]: So, you don't go on the bridge when you make the round, you go to the right, right? [Customer]: Exactly. [Agent]: Well, then... I wait for you to give me an answer, when you have one, from our colleague. [Customer]: Then, that he does not have to be urgent. [Agent]: First, he remains for the point of work. About that figure 21. [Customer]: OK. Yes. 21 will be somehow Saturday, but I have to go and talk to my boyfriend, he will come back refreshment. [Agent]: Yes, I'll announce to you exactly themosphere, how do we make it. [Agent]: The next available one is bigger, **4.8 m2 at 500 lei per month**. [Customer]: Considering that you don't want to spend anything, if you take all the money you can spend something at home. [Agent]: Yes, it's possible. Or archive. [Agent]: Ok, so we'll stay on a phone. [Customer]: Yes, I'll come back to you once I have all the information, the space and the answer. [Agent]: Ok, thank you. [Customer]: Thank you too. Have a nice day.