File size: 40,677 Bytes
f4344ba
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722
723
724
725
726
727
728
729
730
731
732
733
734
735
736
737
738
739
740
741
742
743
744
745
746
747
748
749
750
751
752
753
754
755
756
757
758
759
760
761
762
763
764
765
766
767
768
769
770
771
772
773
774
775
776
777
778
779
780
781
782
783
784
785
786
787
788
789
790
791
792
793
794
795
796
797
798
799
800
801
802
803
804
805
806
807
808
809
810
811
812
813
814
815
816
817
818
819
820
821
822
823
824
825
826
827
828
829
830
831
832
instruction,input,output
Diarize the following transcript.,"Hello?
Hello, I'm calling from the deposit section.
Please, speak up.
I would like to know about a deposit space on the Georgiul Street,
which I saw you have,
which is 4.8 m2.
What would be the price?
It's 450 RON per month.
450 RON per month.
Yes.
When can I come?
On weekends or in the week?
You can come today, no problem.
You can call me, I can open the door for you,
I'll follow you on camera, I'll tell you
what space you can see.
The rent can be made
at the beginning of the month.
Yes, yes, I'm thinking about it.
I'll call you on Monday.
Ok, we'll wait for you.
Thank you.
Goodbye.
","[Customer]: Hello?
[Agent]: Hello, I'm calling from **LaDepozit**.
[Customer]: Please, speak up.
[Customer]: I would like to know about a deposit space on **Giurgiului**, which I saw you have, which is 4.8 sqm. What would be the price?
[Agent]: It's 450 RON per month + TV (assuming ""TV"" implies VAT, though not explicitly stated in corrections for VAT).
[Customer]: 450 RON per month.
[Customer]: Yes. When can I come? On weekends or in the week?
[Agent]: You can come today, no problem. You can call me, I can open the door for you, I'll follow you on camera, I'll tell you what space you can see.
[Agent]: The rent can be made at the beginning of the month.
[Customer]: Yes, yes, I'm thinking about it.
[Customer]: I’ll call you on Monday.
[Agent]: Ok, we'll wait for you.
[Customer]: Thank you.
[Agent]: Goodbye.

"
Diarize the following transcript.,"Hello?
Good afternoon, I'm Emilia from Depozit.
Good afternoon, I came to Gladiței 42 and I couldn't find you. I was supposed to pay cash with the bill.
Oh, you found me, right?
No, I didn't find you.
Your colleague doesn't answer the phone anymore and he only told me Gladiței 42 without telling me how many blocks there are.
Gladiței 42 has many blocks.
And blocks T5, Parterre.
I was at T5, but it doesn't say Depozit anywhere.
No, no, it doesn't say Depozit.
Let me ask my colleague Alex to...
Let me go back to T5, right?
Yes, T5, Parterre.
There was a company with something electrical, I don't know what it was.
I didn't find it.
Okay, so I'll go to T5 and come back to you.
T5, Parterre.
Yes?
T5, Parterre. And I'm asking my colleague Alex to come to the office, maybe he'll call you.
I'll take you on the road.
Well, isn't that the place where you give me an intercom or something?
It's not an intercom, it's an entrance, it's an open door, so to speak.
I understand, okay, and there's a lobby there, okay.
And there, what are you leaving to my colleague?
My colleague Alex is there.
Good, okay.
Yes?
Okay, thank you very much.
Have a nice day, bye.
","[Customer]: Hello?
[Agent (Emilia)]: Good afternoon, I'm Emilia from **LaDepozit**.
[Customer]: Good afternoon, I came to Gladiței 42 and I couldn't find you. I was supposed to pay cash with the bill.
[Agent (Emilia)]: Oh, you found me, right?
[Customer]: No, I didn't find you.
[Customer]: Your colleague doesn't answer the phone anymore and he only told me Gladiței 42 without telling me how many blocks there are.
[Agent (Emilia)]: Gladiței 42 has many blocks. And blocks T5, Ground Floor.
[Customer]: I was at T5, but it doesn't say **LaDepozit** anywhere.
[Agent (Emilia)]: No, no, it doesn't say **LaDepozit**.
[Agent (Emilia)]: Let me ask my colleague Alex to...Let me go back to T5, right?
[Customer]: Yes, T5, Parterre. There was a company with something electrical, I don't know what it was.
[Customer]: I didn't find it.
[Agent (Emilia)]: Okay, so I'll guide you to T5 and come back to you. T5, Parterre.
[Customer]: Yes? T5, Parterre. And I'm asking my colleague Alex to come to the office, maybe he'll call you.
[Agent (Emilia)]: I'll take you on the road.
[Customer]: Well, isn't that the place where you give me an intercom or something?
[Agent (Emilia)]: It's not an intercom, it's an entrance, it's an open door, so to speak.
[Customer]: I understand, okay, and there's a lobby there, okay.
[Customer]: And there, what are you leaving to my colleague?
[Agent (Emilia)]: My colleague Alex is there.
[Customer]: Good, okay. Yes?
[Agent (Emilia)]: Okay, thank you very much. Have a nice day, bye.
"
Diarize the following transcript.,"Hello?
Good evening.
Good evening.
I have a connection with a rented space, a space like this one that I saw on the internet.
Yes, please.
I would need, I saw that you also have a Tector 4 container, right?
Yes, I am at the border between Bucharest and Jilava, that is, at the exit from Bucharest to Jilava.
I see. I saw the Tector 5, Tector 4, I thought it was somewhere between the two.
But somewhere closer, I don't know, closer to Bucharest, I don't know, to George's, George's road.
Yes, the address is George's Road 5, Jilava, but it is immediately at the exit from Bucharest.
That is, after Dedeman, in the back, there.
Exactly.
And it's practically a container, right?
Yes, it depends on what space you are interested in. How big is it?
How big is a container? 10 square meters? 15?
It has 14 square meters.
14 square meters. Well, it's a container.
I understand. Yes, we have it available. It is 750 RON per month, including TV.
TV included 750 RON.
Yes.
I understand. Yes. The video camera is still on, right?
Yes, yes, it is. It is attached to the camera. No problem.
It is monitored by a company, by Nei Quart.
Yes, yes, yes, yes, yes, I understand.
Yes, well, in principle, I would be interested, but I don't know if I can see what the association says, because it's a bit the opposite of what we needed.
I mean, we needed a little bit towards the country's defenders, towards Bucharest, so to speak.
I mean, in the 5th sector.
No, we have nothing in that area.
You have nothing in that area?
No, no, just there on the Juiulului road, where I told you.
You can come for a viewing, if you want, for months. You can call us and see exactly the location, the container.
So, after a second, after Dedeman, the sensor of the turn is following, or what is that with the train line, or what is the campaign?
Yes, and you go through that intersection.
And at the next turn, you turn and it's next to Strabag.
If you know where Strabag is.
Yes, yes, yes, yes.
Good. In case I want to come and see tomorrow?
Tomorrow we don't have a program for viewing.
Tomorrow you don't have a program.
You can call, if you want, and I'll open the door for you, I'll tell you what container you can look at.
We can make a phone call. It's not a problem.
Ah, perfect then. Perfect then. Then we'll hear each other tomorrow and I'll pull a plug there.
Ok, ok.
Yes, because it's close.
You have on our website, at deposit.ro, you have the address. It's the location on the Juiulului road.
And you can put it directly on OAS.
That is, you have a site for OAS.
Yes, yes, yes. Good, perfect.
Ok then, thank you very much.
You're welcome. Goodbye.
Goodbye.
","[Customer]: Hello?
[Agent]: Good evening.
[Customer]: Good evening. I have a connection with a rented space, a space like this one that I saw on the internet.
[Agent]: Yes, please.
[Customer]: I would need, I saw that you also have a Tector 4 container, right?
[Agent]: Yes, I am at the border between Bucharest and Giurgiului, that is, at the exit from Bucharest to Giurgiului.
[Customer]: I see. I saw the Tector 5, Tector 4, I thought it was somewhere between the two. But somewhere closer, I don't know, closer to Bucharest, I don't know, to Giurgiului.
[Agent]: Yes, the address is actually Splaiul Unirii, but for clarity, it's near Giurgiului, immediately at the exit from Bucharest. That is, after Dedeman, in the back, there.
[Customer]: Exactly. And it's practically a container, right?
[Agent]: Yes, it depends on what space you are interested in. How big is it? 
[Customer]: How big is a container? 10 square meters? 15?
[Agent]: It has 14 sqm.
[Customer]: 14 sqm. Well, it's a container.
[Agent]: I understand. Yes, we have it available. It is 750 RON per month, including TV (VAT).
[Customer]: TV included 750 RON.
[Agent]: Yes.
[Customer]: I understand. Yes. The video camera is still on, right?
[Agent]: Yes, yes, it is. It is attached to the camera. No problem. It is monitored by a company, by Nei Quart.
[Customer]: Yes, yes, yes, yes, yes, I understand.
[Agent]: Yes, well, in principle, you would be interested, but I don't know if I can accommodate what the association says, because it's a bit the opposite of what we needed.
[Customer]: I mean, we needed a little bit towards the country's defenders, towards Bucharest, so to speak. I mean, in the 5th sector.
[Agent]: No, we have nothing in that area. You have nothing in that area?
[Customer]: No, no, just there on Giurgiului road, where I told you.
[Agent]: You can come for a viewing, if you want, anytime. You can call us and see exactly the location, the container.
[Customer]: So, after a second, after Dedeman, the sensor of the turn is following, or what is that with the train line, or what is the campaign?
[Agent]: Yes, and you go through that intersection. And at the next turn, you turn and it's next to Strabag. If you know where Strabag is.
[Customer]: Yes, yes, yes, yes.
[Agent]: Good. In case I want to come and see tomorrow?
[Agent]: Tomorrow we don't have a scheduled program for viewing.
[Customer]: Tomorrow you don't have a program.
[Agent]: You can call, if you want, and I'll open the door for you, I'll tell you what container you can look at. We can make a phone call. It's not a problem.
[Customer]: Ah, perfect then. Perfect then. Then we'll hear each other tomorrow and I'll pull a plug there.
[Agent]: Ok, ok.
[Customer]: Yes, because it's close.
[Agent]: You have on our website, at **la**deposit.ro (corrected to match the context), you have the address. It's the location on Giurgiului road. And you can put it directly on OAS. That is, you have a site for OAS.
[Customer]: Yes, yes, yes. Good, perfect.
[Agent]: Ok then, thank you very much.
[Customer]: You're welcome. Goodbye.
[Agent]: Goodbye."
Diarize the following transcript.,"Hello! Hello, good afternoon!
Good afternoon!
Eduard is my name, from the company Depozit, I'm bothering you, I'm not sure what you're talking about.
First of all, I wanted to ask you if the offer has reached your price.
Yes, I forgot, I'm not interested anymore because it's a little over the budget.
I understand, I understand.
I have another part at the moment and I wanted to see if I should move.
Usually.
Good then.
Thank you for the information.
Have a nice day!
You too!
Bye!
","[Customer]: Hello!
[Agent (Eduard)]: Hello, good afternoon!
[Customer]: Good afternoon!
[Agent (Eduard)]: Eduard is my name, from the company **LaDepozit**, I'm bothering you, I'm not sure what you're talking about.
[Customer]: First of all, I wanted to ask you if the offer has reached your price.
[Agent (Eduard)]: Yes, 
[Customer]: I forgot, I'm not interested anymore because it's a little over the budget.
[Agent (Eduard)]: I understand, I understand.
[Customer]: I have another part at the moment and I wanted to see if I should move. Usually.
[Agent (Eduard)]: Good then.
[Customer]: Thank you for the information.
[Agent (Eduard)]: Have a nice day!
[Customer]: You too! Bye!
"
Diarize the following transcript.,"Yes.
Hello, Mr. Brăveanu. Eduard is my name, from the company at the warehouse, I'm bothering you.
Hello, tell me.
Regarding the request you made to us for a warehouse space in the center.
Yes, I saw you sent me an email.
Okay. Can we help you with more information?
No, I have to make a decision. I practically have a warehouse sofa.
Only a sofa, okay.
Only a sofa.
I understand.
I saw. I have to make a decision, that's all. 3.5 meters per floor, you said 400 RON per month, right?
400 RON per month, with all the costs, yes. Other costs will no longer exist.
Only at the beginning of the contract, the guarantee against the value of 1 million RON is also accepted, but the guarantee is recovered by release.
I understand.
It remains with us.
Okay, if...
I see.
Yes, it seems that we have other requests.
Of course. Of course.
We still have the availability of a single box, 3.5 meters per floor.
I understand.
And maybe...
Okay, if you allow me to contact you.
Yes, you can contact me by phone.
Okay.
As usual. Thank you very much. Have a nice day. Goodbye.
","[Agent]: Yes. Hello, Mr. Brăveanu. Eduard is my name, from the company at **LaDepozit**, I'm bothering you.
[Customer]: Hello, tell me.
[Agent]: Regarding the request you made to us for a warehouse space in the center.
[Customer]: Yes, I saw you sent me an email.
[Agent]: Okay. Can we help you with more information?
[Customer]: No, I have to make a decision. I practically have a warehouse **for** a sofa.
[Customer]: Only a sofa, okay.
[Agent]: Only a sofa.
[Agent]: I understand.
[Customer]: I saw. I have to make a decision, that's all. 
[Customer]: 3.5 sqm per floor, you said **400 RON/month**, right?
[Agent]: **400 RON/month**, with all the costs, yes. Other costs will no longer exist.
[Agent]: Only at the beginning of the contract, the guarantee against the value of **1 million RON** is also accepted, but the guarantee is recovered by release.
[Customer]: I understand.
[Customer]: It remains with us.
[Agent]: Okay, if... 
[Customer]: I see.
[Agent]: Yes, it seems that we have other requests.
[Customer]: Of course. Of course.
[Agent]: We still have the availability of a single box, **3.5 sqm** per floor.
[Customer]: I understand.
[Agent]: And maybe... 
[Customer]: Okay, if you allow me to contact you.
[Agent]: Yes, you can contact me by phone.
[Agent]: Okay. As usual. Thank you very much. Have a nice day. Goodbye.

"
Diarize the following transcript.,"Hello!
Hello, hello!
I'm from Depozit, I'm trying to get into the range.
I wanted to ask you about the factors. I've just issued a new one, there's another one in the meantime.
You can send me the... ah, they're in the mail, right?
In the mail, of course.
Ok, so we have two factors in total?
Yes, we have two factors in total, with a 2452.27 amount.
So it's one...
Two factors of 2000?
Yes, it's one of 752.27, delayed by 25 days, and now I think a change has been made, it was a bit in the concept, and we have one with a guarantee, 1,700 lei.
But why with a guarantee? I don't understand, how?
Just a little bit more, so the guarantee is...
Well, it wasn't with a guarantee.
It was with...
I mean, it was with 700 lei.
Did you take another space?
I was about to take it, yes, I wanted to take it here in Otopeng, it was probably calculated like that.
Exactly, it's calculated, yes, the guarantee is for each space you take.
Yes, at the moment we're thinking about this one from Otopeng.
I mean, if you can refund me the invoice, send me what we have there, on SPLY.
Well, the one on SPLY, yes, that one is sent to you.
The one on Otopeng is sent to you, it is delayed by 25 days, 752 lei, that's on the contract.
752...
If you want, I'll take another one.
Yes, yes, I'll take another one.
Ok...
And... so, for the one on...?
We're thinking about the one on Otopeng, to see.
And we're currently canceling the rule?
Yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes...
I got it.
I got it.
I got it, on the contract.
Good.
Thank you.
Thank you very much!
","[Customer]: Hello!
[Agent]: Hello, hello! I'm from LaDepozit, I'm trying to get into the range.
[Customer]: I wanted to ask you about the factors. I've just issued a new one, there's another one in the meantime.
[Agent]: You can send me the... ah, they're in the mail, right?
[Customer]: In the mail, of course.
[Agent]: Ok, so we have two factors in total?
[Customer]: Yes, we have two factors in total, with a 2452.27 RON amount.
[Agent]: So it's one... Two factors of 2000 RON?
[Customer]: Yes, it's one of 752.27 RON, delayed by 25 days, and now I think a change has been made, it was a bit in the concept, and we have one with a guarantee, 1,700 RON lei.
[Agent]: But why with a guarantee? I don't understand, how?
[Customer]: Just a little bit more, so the guarantee is... Well, it wasn't with a guarantee. It was with... I mean, it was with 700 RON.
[Agent]: Did you take another space?
[Customer]: I was about to take it, yes, I wanted to take it here in Otopeni Centura, it was probably calculated like that.
[Agent]: Exactly, it's calculated, yes, the guarantee is for each space you take.
[Customer]: Yes, at the moment we're thinking about this one from Otopeni Centura.
[Agent]: I mean, if you can refund me the invoice, send me what we have there, on Splaiul Unirii.
[Customer]: Well, the one on Splaiul Unirii, yes, that one is sent to you.
[Agent]: The one on Otopeni Centura is sent to you, it is delayed by 25 days, 752 RON, that's on the contract.
[Customer]: 752... If you want, I'll take another one.
[Agent]: Yes, yes, I'll take another one.
[Customer]: Ok... And... so, for the one on...?
[Agent]: We're thinking about the one on Otopeni Centura, to see.
[Customer]: And we're currently canceling the rule?
[Agent]: Yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes...
[Customer]: I got it.
[Agent]: I got it.
[Customer]: I got it, on the contract.
[Agent]: Good. Thank you.
[Customer]: Thank you very much!"
Diarize the following transcript.,"Hello, yes?
Hello, good afternoon!
Good afternoon!
Eduard is my name, from the company at deposit I call you, following the instructions you have made to us.
Yes, I would like to know what you have to deposit and when you will need that space.
Well, I would like to run there and say that there is no one, right?
No, there is no one in the location, but we can open the door of the application, we see you on camera, we see you, we tell you what space is a problem.
Yes, I was interested in this 3.5 m2 box, I have to make a yard and deposit it, to see if I leave it there for a year or less.
I understand.
I made a ...
A price simulation.
And now we will see.
I said that a week will come, to talk to someone, to take it there.
Ok, sure, you can come anytime to view the spaces, the problem is that we have nothing available for 3.5 m2, now they are all occupied.
We had the 4.8 m2 option, which is 100 lei more expensive than the 3.5 m2 one, or the 1.75 m2 option, which is possible to be too small,
but I still recommend you to see it, it is also in the high price range, if you place them appropriately and you don't have that many, maybe you can use this one, and it is at 200 lei in the offer, with all the VAT.
Yes, yes, yes, yes, well, that was a solution, 1.5, but that's why I said I wanted to see it.
Of course, the best, if you make an idea, the best in front of the place, about what it is.
Yes, yes, yes.
How is the visit? When could I come?
As you wish.
Until the weekend?
Yes, and on the weekend it is possible.
And on the weekend.
Saturday would be the best, because then you can answer the phone.
Saturday, yes. Yes, Saturday would be better, because I don't really have time now, I'm on the run and almost ...
Sure.
So, I'll call you or ...
Yes, yes, call this number and I'll answer you, either me or my colleague.
Ok.
And we do the phone viewing.
I'll call you when I'm there.
Exactly, yes.
So that you can open it for me, to see a little and make a decision.
Exactly.
Let's see if it comes back then, on the weekend.
Perfect.
When I manage to get to the location and I'm ready.
When you manage to get to the location.
Of course, yes. It's not a problem.
Perfect, yes.
Good.
Yes, yes, yes.
Good.
Thank you very much.
Thank you too.
It was nice to meet you.
See you.
Goodbye.
Goodbye.
Goodbye.
","[Customer]: Hello, yes?
[Agent (Eduard)]: Hello, good afternoon!
[Customer]: Good afternoon! 
[Agent (Eduard)]: Eduard is my name, from **LaDepozit** I call you, following the instructions you have made to us.
[Customer]: Yes, I would like to know what you have to deposit and when you will need that space.
[Agent (Eduard)]: Well, I would like to run there and say that there is no one, right? No, there is no one in the location, but we can open the door of the application, we see you on camera, we see you, we tell you what space is a problem.
[Customer]: Yes, I was interested in this **3.5 sqm** box, I have to make a yard and deposit it, to see if I leave it there for a year or less.
[Agent (Eduard)]: I understand. I made a ... A price simulation. And now we will see. I said that a week will come, to talk to someone, to take it there.
[Customer]: Ok, sure, you can come anytime to view the spaces...
[Agent (Eduard)]: ...the problem is that we have nothing available for **3.5 sqm**, now they are all occupied. We had the **4.8 sqm** option, which is **100 RON** more expensive than the **3.5 sqm** one, or the **1.75 sqm** option, which is possible to be too small, but I still recommend you to see it, it is also in the high price range, if you place them appropriately and you don't have that many, maybe you can use this one, and it is at **200 RON** in the offer, with all the VAT.
[Customer]: Yes, yes, yes, yes, well, that was a solution, **1.75 sqm**, but that's why I said I wanted to see it. Of course, the best, if you make an idea, the best in front of the place, about what it is.
[Agent (Eduard)]: Yes, yes, yes. How is the visit? When could I come?
[Customer]: As you wish. Until the weekend?
[Agent (Eduard)]: Yes, and on the weekend it is possible. And on the weekend. **Saturday** would be the best, because then you can answer the phone.
[Customer]: **Saturday**, yes. Yes, **Saturday** would be better, because I don't really have time now, I'm on the run and almost ...
[Agent (Eduard)]: Sure. So, I'll call you or ... 
[Customer]: Yes, yes, call this number and I'll answer you, either me or my colleague.
[Agent (Eduard)]: Ok. And we do the phone viewing. I'll call you when I'm there.
[Customer]: Exactly, yes. So that you can open it for me, to see a little and make a decision.
[Agent (Eduard)]: Exactly. Let's see if it comes back then, on the weekend.
[Customer]: Perfect. When I manage to get to the location and I'm ready.
[Agent (Eduard)]: When you manage to get to the location. Of course, yes. It's not a problem.
[Customer]: Perfect, yes. Good.
[Agent (Eduard)]: Yes, yes, yes. Good.
[Customer]: Thank you very much.
[Agent (Eduard)]: Thank you too. It was nice to meet you.
[Both]: See you. Goodbye. Goodbye. Goodbye."
Diarize the following transcript.,"Hello!
Hello! I am Alisa Moran from the Terdezom Foundation.
I don't know if I spoke to you tonight.
Yes, yes, yes.
And the contract, my colleague checked the conditions and it seems ok.
The question is if you can get in with the car and unload something directly.
Yes, yes, yes, of course, you have access to the car up to the storage space.
Perfect, then I will give you now the reply to the email.
Please don't give me the reply, you have to send it to me.
But wait a second, when something is released, we will give you the exact number of deposits and everything.
We still don't have a confirmation.
Hmm, you didn't say that you would come back with the confirmation today?
We don't have a confirmation yet, yes, that's what I said, but we don't have a confirmation yet.
My colleague will come back.
Yes, yes, yes, he will call now to see what response he received.
But it's not the answer, yesterday he didn't come.
Hmm, hmm.
Yes, we will come back with an answer from you.
Ok, ok, thank you very much.
With pleasure, goodbye.
Goodbye.
","[Customer]: Hello!Hello! I am Alisa Moran from the Terdezom Foundation.
[Agent]: I don't know if I spoke to you tonight.
[Customer]: Yes, yes, yes.
[Agent]: And the contract, my colleague checked the conditions and it seems ok.
[Customer]: The question is if you can get in with the car and unload something directly.
[Agent]: Yes, yes, yes, of course, you have access to the car up to the storage space at **LaDepozit**.
[Customer]: Perfect, then I will give you now the reply to the email.
[Agent]: Please don't give me the reply, you have to send it to me.
[Agent]: But wait a second, when something is released, we will give you the exact number of deposits and everything at **LaDepozit**.
[Customer]: We still don't have a confirmation.
[Agent]: Hmm, you didn't say that you would come back with the confirmation today?
[Customer]: We don't have a confirmation yet, yes, that's what I said, but we don't have a confirmation yet.
[Agent]: My colleague will come back.
[Agent]: Yes, yes, yes, he will call now to see what response he received.
[Customer]: But it's not the answer, yesterday he didn't come.
[Agent]: Hmm, hmm.
[Agent]: Yes, we will come back with an answer from you.
[Customer]: Ok, ok, thank you very much.
[Agent]: With pleasure, goodbye.
[Customer]: Goodbye.
"
Diarize the following transcript.,"Hello, good afternoon. I just spoke for an hour and I arrived here.
Ok, let me see where you are, at what location.
On the Uniris Play.
Yes, we have three there and that's why I asked you.
Immediately.
You're still having a discussion so you don't...
Yes, yes, yes, it's ok, no problem.
Ok.
Ok, you're downstairs in front of the door.
I'll open the door now.
Immediately.
Ok, the door will start opening, wait a bit for it to open so you can enter.
Because it will close immediately if you go through the sensors.
Ok, you can enter now.
On the left side, as you enter, there are the big containers.
Ok, the 28, right?
Yes, the 28 containers.
And on the right side, if you turn around a bit, there are the 14,000 m2 containers.
Ok, so the A87, yes.
Exactly.
Ok.
And there are the 4.8 boxes.
I can show you the 4.8 boxes if you want.
The A62 is free.
And you can open it.
Yes.
Yes, that one.
So that's the 4.8 m2 space.
Ok.
Ok.
Ok, I had a request.
Yes, please.
If I give you the address by e-mail can you give me one more time, in fact, I repeat one more time.
This 14 m2, how much was it?
750 RON per month.
And the 28th was 1150.
Exactly.
Ok.
For the transport service, I saw in the call center, until it rings, they ask me about the transport service.
And so I needed to move with the business I have where I have it now, here.
I can do all this with you, I suppose, right?
Yes, of course, you can.
I can ask my colleague to call you and give you the price, depending on the volume, depending on where you have the goods moved.
Aha.
Yes, this 28th one is a bit too big for me, but the 14th one is ok.
Ok.
Good.
I don't know how to do it.
In the direction in which, if in a month, a month and a week,
I get a job,
I want to do this thing,
why don't you bring me something like this and pass me on to Alix to do something like this?
Yes, we can do this, no problem.
We plan to relocate, we have three locations in this area.
Ok.
And we plan to relocate two of them to the third one.
And there we will have a bigger location.
And we will bring new containers, we will rearrange others with older containers,
and for this reason, I was telling you, we will have new containers.
Aha.
And new spaces, basically.
But it depends a lot on how the workers who are now working on the layout of the field move.
Ok, well, I think it would be best to give a phone call in two or three weeks, something like this, so to say, a check, I don't know how to call it.
Yes, you will see at what stage we are at that moment.
Ok.
Ok.
Ok, thank you very much.
You're welcome.
We will put you on the waiting list if you want and anyway, if you get free of something in the meantime, we will let you know.
Ok, ok. Now give me another bridge, if I want to go to the pass to Dedeman, can I do it on this route or do I have to go to the traffic light?
Do you know how?
No, I didn't hear you.
Ah, no, no, no, I'm saying that if I want to get to the pass, I mean down to Dedeman,
I could go on this route from the front of the bridge.
Ok, ok, ok.
I don't know if you want to go on this route from the front of the bridge or not go anywhere.
You have to go right, then you have to go left to cross the bridge, but it's quite a long way down.
Aha, aha, ok.
Until Dedeman.
Ok.
I wouldn't recommend it, it's quite a long distance.
Ok.
Well, thank you very much.
You don't have to worry if something gets free in the meantime or something like that.
Ok.
Ok, thank you very much.
Ok, thank you very much.
Ok, thank you very much.
Ok, thank you very much.
Ok, thank you very much.
Ok, thank you very much.
Ok, thank you very much.
See you later.
See you later.
Ok, ok.
Thank you.
Thank you.
Goodbye.
Goodbye.
","[Customer]: Hello, good afternoon. I just spoke for an hour and I arrived here.
[Agent]: Ok, let me see where you are, at what location.
[Customer]: On the Uniris Play.
[Agent]: Yes, we have three there and that's why I asked you.
[Customer]: Immediately.
[Agent]: You're still having a discussion so you don't... 
[Customer]: Yes, yes, yes, it's ok, no problem.
[Agent]: Ok. Ok, you're downstairs in front of the door.
[Agent]: I'll open the door now.
[Customer]: Immediately.
[Agent]: Ok, the door will start opening, wait a bit for it to open so you can enter.
[Agent]: Because it will close immediately if you go through the sensors.
[Agent]: Ok, you can enter now.
[Agent]: On the left side, as you enter, there are the big containers.
[Customer]: Ok, the 28, right?
[Agent]: Yes, the 28 containers.
[Agent]: And on the right side, if you turn around a bit, there are the 14 m2 containers.
[Customer]: Ok, so the A87, yes.
[Agent]: Exactly.
[Agent]: And there are the 4.8 boxes. I can show you the 4.8 boxes if you want.
[Agent]: The A62 is free.
[Agent]: And you can open it.
[Customer]: Yes. Yes, that one.
[Agent]: So that's the 4.8 m2 space.
[Customer]: Ok. Ok. Ok, I had a request.
[Agent]: Yes, please.
[Customer]: If I give you the address by e-mail can you give me one more time, in fact, I repeat one more time. This 14 m2, how much was it?
[Agent]: 750 RON per month (No correction needed, already in local currency).
[Customer]: And the 28th was 1150.
[Agent]: Exactly.
[Customer]: Ok. For the transport service, I saw in the call center, until it rings, they ask me about the transport service.
[Customer]: And so I needed to move with the business I have where I have it now, here.
[Agent]: I can do all this with you, I suppose, right?
[Agent]: Yes, of course, you can.
[Agent]: I can ask my colleague to call you and give you the price, depending on the volume, depending on where you have the goods moved.
[Customer]: Aha. 
[Customer]: Yes, this 28th one is a bit too big for me, but the 14th one is ok.
[Agent]: Ok. Good.
[Customer]: I don't know how to do it. In the direction in which, if in a month, a month and a week, I get a job, I want to do this thing, why don't you bring me something like this and pass me on to Alix to do something like this?
[Agent]: Yes, we can do this, no problem.
[Agent]: We plan to relocate, we have three locations in this area.
[Agent]: And we plan to relocate two of them to the third one.
[Agent]: And there we will have a bigger location.
[Agent]: And we will bring new containers, we will rearrange others with older containers, and for this reason, I was telling you, we will have new containers.
[Customer]: Aha. 
[Customer]: And new spaces, basically.
[Agent]: But it depends a lot on how the workers who are now working on the layout of the field move.
[Agent]: Ok, well, I think it would be best to give a phone call in two or three weeks, something like this, so to say, a check, I don't know how to call it.
[Customer]: Yes, you will see at what stage we are at that moment.
[Agent]: Ok. 
[Agent]: Ok. Thank you very much.
[Customer]: You're welcome.
[Agent]: We will put you on the waiting list if you want and anyway, if you get free of something in the meantime, we will let you know.
[Customer]: Ok, ok. Now give me another bridge, if I want to go to the pass to Dedeman, can I do it on this route or do I have to go to the traffic light?
[Agent]: Do you know how?
[Customer]: No, I didn't hear you.
[Customer]: Ah, no, no, no, I'm saying that if I want to get to the pass, I mean down to Dedeman, I could go on this route from the front of the bridge.
[Agent]: Ok, ok, ok. 
[Agent]: I don't know if you want to go on this route from the front of the bridge or not go anywhere.
[Agent]: You have to go right, then you have to go left to cross the bridge, but it's quite a long way down.
[Customer]: Aha, aha, ok. Until Dedeman.
[Agent]: Ok. I wouldn't recommend it, it's quite a long distance.
[Customer]: Ok. Well, thank you very much.
[Agent]: You don't have to worry if something gets free in the meantime or something like that.
"
Diarize the following transcript.,"Hello, good afternoon.
Good afternoon, Clauda. I'm in the following ...
Yes, I told you earlier.
Yes, yes, yes.
I talked to my colleagues and, in principle, it can be done.
The point of work is that a clause must be specified in the contract.
Okay.
As you are practically not allowed to close the contract,
that is, you have the contract with us.
Uh-huh.
It can be done.
So, the problem is as follows.
We currently do not have a space of 75 available in Otopeni.
Uh-huh.
How urgent is our city?
In ten days we will need it.
Just a little more, let's see if I have something free for the next 10 days.
Yes.
I think it's 10 days, so on the 21st, practically, nine days, it would seem to me that ...
It's 24 days, so we're starting.
Good.
And what does it mean for the contract?
It means that you will give me the company's ID, copy it from the administrator's bulletin.
Yes.
The initial date, the contractual period and that's about it.
Uh-huh.
And then I can also declare ...
The work point and the social service.
So that we are both in the same place.
Uh-huh.
I don't know how to answer that question exactly.
You ask again.
I ask again.
Well, the social service can be done anywhere.
Yes.
There are some of these that come from the NAP, if they come from the bank or something like that.
Yes.
I think you said that it comes with ...
The application base.
The application base.
That would mean that we have a courier.
Yes, I was going to say that if you have a social service there and you know that a response or a control is coming, there would be a small problem.
Uh-huh.
For you, probably, because for us it doesn't seem to be a problem.
Uh-huh.
Yes, in principle, the fees don't reach me.
Yes.
Yes, finally.
Okay.
If you can ask, ask.
If we don't stay for the work point ...
Yes, yes, yes.
I'll ask another question.
You go with my colleague.
When he comes back, I'll ...
No problem, it's not that urgent, so to speak.
And then, in principle, it stays at the price of 250 per month?
Yes, yes.
TVA included.
With TVA.
And where it is retained at the beginning of the contract a guarantee, also of 250 lei, but that guarantee is recovered at the end.
Uh-huh.
Okay.
Good.
So, I'm going to ask you again.
Yes, yes.
I'm going to ask you again.
Yes, yes.
Yes, yes.
Yes, yes.
Yes, yes.
Yes, yes.
I'm going to ask you again, and the name of the company and, eventually, the email address, if you want to send ...
Yes.
Edord Mashala.
Edord Mashala is my name.
Mashala.
Yes.
And the email address is contact.
Yes.
arond.ladepozit.ro.
At deposit.ro.
Yes, yes.
And the company you have, I saw there, from the bridge from Otopeni to the right, right?
So, you don't go on the bridge when you make the round, you go to the right, right?
Exactly.
Exactly.
We don't have a studio there, there is a location.
Yes.
And you have a location there, right?
Yes.
And you have a location there, right?
Yes.
Yes.
Yes.
Yes.
Yes.
So, you go to the location, right?
Yes.
So, when you come to Bucharest, you cross the bridge and immediately go on the right
road to McDonald's.
You follow the road to the right ...
You go to Bucharest ...
Or it depends on where you come from.
You go by car, for example, and you go to Otopeni, you make the round to come back,
right?
Yes.
If you come from Mogoșoara, where I am, for example.
Yes, we make the round to go back, but we pass by the BMW Bavaria car and, until
the military unit, there is a road to the right.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes .
Yes.
Yes.
Yes.
Yeah.
Well, then ... I wait for you to give me an answer, when you have one, from our
colleague.
Then, that he does not have to be urgent.
Yes.
First, he remains for the point of work.
About that figure 21.
OK.
Yes.
21 will be somehow Saturday, but I have to go and talk to my boyfriend, he will
come back refreshment.
Yes, I'll announce to you exactly themosphere, how do we make it.
Yes.
The next available one is bigger, 4.8 m2 at 500 lei per month.
Considering that you don't want to spend anything, if you take all the money you can spend something at home.
Yes, it's possible.
Or archive.
Ok, so we'll stay on a phone.
Yes, I'll come back to you once I have all the information, the space and the answer.
Ok, thank you.
Thank you too. Have a nice day.
","[Customer]: Hello, good afternoon.
[Agent]: Good afternoon, Clauda.
[Customer]: I'm in the following... 
[Agent]: Yes, I told you earlier.
[Customer]: Yes, yes. 
[Agent]: Uh-huh. It can be done.
[Agent]: So, the problem is as follows. We currently do not have a space of 75 available in Otopeni.
[Customer]: Uh-huh.
[Agent]: How urgent is our city?
[Customer]: In ten days we will need it.
[Agent]: Just a little more, let's see if I have something free for the next 10 days.
[Customer]: Yes. 
[Agent]: I think it's 10 days, so on the 21st, practically, nine days, it would seem to me that...
[Customer]: It's 24 days, so we're starting.
[Agent]: Good. And what does it mean for the contract?
[Agent]: It means that you will give me the company's ID, copy it from the administrator's bulletin.
[Customer]: Yes.
[Agent]: The initial date, the contractual period and that's about it.
[Customer]: Uh-huh.
[Agent]: And then I can also declare... The work point and the social service. So that we are both in the same place.
[Customer]: Uh-huh.
[Customer]: I don't know how to answer that question exactly.
[Agent]: You ask again.
[Customer]: I ask again.
[Agent]: Well, the social service can be done anywhere.
[Agent]: Yes. There are some of these that come from the NAP, if they come from the bank or something like that.
[Customer]: Yes.
[Agent]: I think you said that it comes with... The application base.
[Customer]: The application base.
[Agent]: That would mean that we have a courier.
[Customer]: Yes, I was going to say that if you have a social service there and you know that a response or a control is coming, there would be a small problem.
[Agent]: Uh-huh. For you, probably, because for us it doesn't seem to be a problem.
[Customer]: Uh-huh. Yes, in principle, the fees don't reach me.
[Agent]: Yes. 
[Customer]: Yes, finally.
[Agent]: Okay.
[Customer]: If you can ask, ask. If we don't stay for the work point...
[Agent]: Yes, yes, yes. I'll ask another question.
[Customer]: You go with my colleague.
[Agent]: When he comes back, I'll... No problem, it's not that urgent, so to speak.
[Agent]: And then, in principle, it stays at the price of **250 lei per month** (TVA included).
[Customer]: Yes, yes. 
[Agent]: With TVA. And where it is retained at the beginning of the contract a guarantee, also of **250 lei**, but that guarantee is recovered at the end.
[Customer]: Uh-huh.
[Customer]: Okay. Good. So, I'm going to ask you again...
[Agent]: Yes, yes. 
[Agent]: I'm going to ask you again, and the name of the company and, eventually, the email address, if you want to send...
[Customer]: Yes. **Edord Mashala**.
[Agent]: **Mashala**. Yes. And the email address is **[email protected]**.
[Customer]: At deposit.ro.
[Customer]: Yes, yes. And the company you have, I saw there, from the bridge from Otopeni to the right, right?
[Agent]: So, you don't go on the bridge when you make the round, you go to the right, right?
[Customer]: Exactly.
[Agent]: Well, then... I wait for you to give me an answer, when you have one, from our colleague.
[Customer]: Then, that he does not have to be urgent.
[Agent]: First, he remains for the point of work. About that figure 21.
[Customer]: OK. Yes. 21 will be somehow Saturday, but I have to go and talk to my boyfriend, he will come back refreshment.
[Agent]: Yes, I'll announce to you exactly themosphere, how do we make it.
[Agent]: The next available one is bigger, **4.8 m2 at 500 lei per month**.
[Customer]: Considering that you don't want to spend anything, if you take all the money you can spend something at home.
[Agent]: Yes, it's possible. Or archive.
[Agent]: Ok, so we'll stay on a phone.
[Customer]: Yes, I'll come back to you once I have all the information, the space and the answer.
[Agent]: Ok, thank you.
[Customer]: Thank you too. Have a nice day."