gorkemsevinc/Customer_Support_on_Twitter · Datasets at Hugging Face

cleaned_text stringlengths 1 500 ⌀
@116646 ...anxiety, frustration, and inconveni that we have caused. *tjn 2/2
@delta nice to know that you bend over your pay custom and don't offer ani help with import changes. absolut joke
@116647 hey joan, thank for asking. the slc to lhr non-stop is a season rout and will resum 3/24/2018. *tlt
@delta good for u! r u elimin slc to lhr nonstops??
love in the state ! we’r happi to be on the ground to support #atlpride. #prideinflight https://t.co/7qc6iq3b1u
@116648 hmmm okay. thank so much for follow up with us. i will be sure to share thi with our softwar team. *hkc
@delta yes, that' correct. under the question about a specif reserv option.
@116648 is thi in our comments/complaint section? *hkc
@delta your websit comment form make return trip a requir field set. that' a problem for ask question about 1-way flights.
@116649 we'v just sent a dm your way. let' carri on chat there /an
@spotifycar okay! i did it! thank
@116649 hi nico! can you send us a dm with your account' email address or username? we'll take a look under the hood /xf https://t.co/ldfdzrinat
@spotifycar what should i do in thi cases? thank in advance! (2)
@spotifycar hi! i’v got an issu where my account is like hijack with an app/devic that i don’t even know call spotiamb 0.2.1..(1)
@116650 you'r welcome! if you ever need us again, just give us a shout. https://t.co/m4hwsbghvz /lo
@spotifycar and thi is whi i’ll love spotifi forev and whi you are my favorit music platform. thank you!
@116650 thi sound like a great idea! suggest it in our commun at https://t.co/rtdvyzof32 and get support from other user /lo
@spotifycar i dunno what system you use that decid which part of the song it gonna play- i love spotify, but mayb a custom clip option?
https://t.co/obioirq3iu are you feel someth good?🤔 well so am i but i hate my voice, so oh well. check it. #newmus
@116651 you'r welcome. ^nhp
@verizonsupport cool, thank
@116651 current pac 12 is not available. ^nhp
@116652 look like a minor increas in the blizz network but noth that should be caus you issue. ^rmd
@verizonsupport @116652 except it is caus issues. for lot of player
@verizonsupport ok, thank for look into it.
@verizonsupport 1 <1 ms <1 ms <1 ms 192.168.1.1 2 5 ms 1 ms 1 ms https://t.co/jq3mbli8az [108.53.222.1] 3 10 ms 7 ms 7 ms https://t.co/o3d5pen7l8 [100.41.128.86] 4 * * * request time out. 5 5 ms 6 ms 6 ms
@116652 could you post it here so we can assist you in verifi where the issu is? ^rmd
@verizonsupport yea i have, it appear to be rout to washington and then to franc
@116652 let' take a look. have you had a chanc to run a tracert? ^rmd
@verizonsupport wa it you or blizzard who broke the servers?
@116654 pleas follow and dm us. ^nhp
@verizonsupport https://t.co/qxyz47kip
@116654 pleas run the tracert and post your results. ^nhp
@verizonsupport i have not
@116654 have you had a chanc to run a tracert? ^rmd
@116655 heyo! i can't log into the battlenet app nor overwatch. i'm from northern nj and a fio user. it seem to be a run theme atm so if there is ani other info you need let me know!
@116656 pleas follow and dm us. ^rmd
@verizonsupport might want to check out https://t.co/vrbavhede for more report of this.
@verizonsupport dm sent.
@verizonsupport same report on @116655 from other fio user around the north east. is thi someth verizon is investig or could join in on? been over 4 hour of outag for some. https://t.co/2ecdop6zl1
@116656 we can certainli take a look. have you had a chanc to run a tracert?^rmd
@116655 myself and friend who can't connect all seem to be verizon fios, so thi could be an isp thing.
@116655 log into wow, got drop after a few minutes. after a reboot i can't even reconnect in launcher. similar result among friend in thi area, northeast us. https://t.co/bofp56vgk3
@116658 do you know where your back up batteri is located? it may look like this. ^jay https://t.co/uleohpxcxo
@verizonsupport i did
@116658 are you abl to reset the router? ^nhp
@verizonsupport ye
@116658 is it do thi on your other tv' as well? ^acm
@115722 yes. i unplug and plug everyth back in too.
@116658 that' not good. were you abl to chang channel and then back? ^jay
enjoy the end of the #ironbowl with thi top notch @115722 servic https://t.co/k0tadawjza
@116659 are you connect to wifi at all? some show are not avail outsid of your home network as well. ^rmd
@verizonsupport nope. a few state away actually. the airbnb we'r in doesn't have espnew so we sign in with our verizon account to go to espn3 and watch. doesn't allow us. which i don't get sinc i know we have espnew back home
@116659 are you current on your home network? ^jay
@verizonsupport https://t.co/bcpl6i84l0
@116659 what messag you get when you tri to stream? ^acm
it is so irrit that @115725 won't let me stream thi game on espnew on https://t.co/9bvvrdqtl0 even though i have espnew back home. make no sens
if onli i could be watch thi offens first half. sounds great!
17 unansw point make it a littl better but ughhh
final got a radio broadcast of it but i'm still mad.
i can't watch the templ game becaus thi tv in vermont doesn't have espn news and our verizon account doesn't have it either. and i am not happi about thi at all. thi is absolut crap.
@verizonsupport [137.221.83.74] 14 70 ms 70 ms 70 ms https://t.co/f4g1ki0awz [137.221.65.68] 15 69 ms 69 ms 69 ms https://t.co/kgowdj7ytg [137.221.68.67] 16 70 ms 71 ms 71 ms 24.105.30.129
@verizonsupport https://t.co/bntkbb7zeu [137.221.72.33] 10 * * * request time out. 11 * * * request time out. 12 70 ms 69 ms 69 ms https://t.co/p9uzkrumvf [137.221.65.67] 13 69 ms 76 ms 69 ms https://t.co/ywkbainbc0
@verizonsupport https://t.co/dbgp1dqbgb [140.222.237.225] 6 * 3 ms 3 ms https://t.co/ewo1tt8mxn [4.68.74.21] 7 * * * request time out. 8 11 ms 11 ms 11 ms https://t.co/4hjse7g5zd [4.16.70.182] 9 10 ms 10 ms 10 ms
@116660 pleas follow and dm us. ^rmd
@verizonsupport i just tri from a wire connection. download speed at 153 mpbs, upload speed hover at 0.5 mbp befor ultim ask me to tri again later. i tri again and download speed hover at 5 mbp and eventu failed.
@116660 is it possibl we can run thi test from a wire connect to see what we are get there? ^rmd
@verizonsupport hi jay, i wa use the my fio app
@116660 that' strang can you tri a differ browser and redo the test? ^jay
@verizonsupport @115725 ... when your “gigabit” internet is so slow that the verizon speed test fail repeatedly... https://t.co/qsg0ov6rxp
@116661 is thi happen on all tv's? it sound like it could be a set on the guid that could be skip it if it not a part of your paid service. ^jay
@verizonsupport all tvs, it a local channel so it' part of my basic servic
@116661 do you know where your back up batteri is located? ^jay
@verizonsupport ye
@116661 just to be safe, could you press and hold the alarm silenc button on it for 20 second so we can reboot it and ten reboot your cabl box please. ^rmd
@verizonsupport done.. no chang
@116661 when you tune to channel 506 is that what your guid is say should be on 466? ^rmd
@verizonsupport yes. guid for 466, the program are air on 506. 506 guid doesn't correspond to anyth https://t.co/pdegjns9ox
@116661 seem that channel is in the process of moving. it will match up again within the next coupl of days. ^rmd
@verizonsupport it' been like thi for weeks. can you confirm?
@verizonsupport no, it' not select on guid or directli enter #. it goe to 455 instead
@116661 so are you see a black screen with the channel inform at the bottom? ^jay
@verizonsupport ye
@116661 doe that channel appear on your guide? ^nhp
@verizonsupport no message, can't tune to it at all
@116661 what messag are you receiv when you tune to thi channel? ^jay
@verizonsupport correct
@116661 are you state that 466 is not avail to you? ^adp
@verizonsupport channel 506 is wbin-tv, it wa 466 which data is right
@116661 the broadcast (wbin) give us what to put on the guide, we cannot chang it. there might be an out of sync issu however. unplug an unscrew the coax on the back of your router. wait 2 min then plug back up. onc the internet come back do the same to the cabl box. ^acm
@verizonsupport can you fix the guid data for channel 506 wbin-tv. the correct info is list on channel 466 still which is no longer avail
@116662 you'r welcome. ^nhp
@verizonsupport ty
@116662 after test the trace-routes, there is an issu with blizzard server right now, it is not on our end. pleas reach out to them for assistance/updates. ^acm
@116655 heyi so i am have troubl connect from central jersey on fios, saw that other are have issu as well?
@116663 we'r concern to hear this, omar. is there anyth we can help you with? ^jane
@british_airway the staff in the counter issu the board pass for me and my wife but they didnt board us on the plane
@116663 contact telephon number. we'll look at it for you. thanks. 2/2 ^liz
@116663 hi omar. pleas can you dm more information? pleas includ your book reference, your full name, email address and 1/2
@british_airway i hope you can help me, becus the way i am treat it' total unacceptable.

@116646 ...anxiety, frustration, and inconveni that we have caused. *tjn 2/2

@delta nice to know that you bend over your pay custom and don't offer ani help with import changes. absolut joke

@116647 hey joan, thank for asking. the slc to lhr non-stop is a season rout and will resum 3/24/2018. *tlt

@delta good for u! r u elimin slc to lhr nonstops??

love in the state ! we’r happi to be on the ground to support #atlpride. #prideinflight https://t.co/7qc6iq3b1u

@116648 hmmm okay. thank so much for follow up with us. i will be sure to share thi with our softwar team. *hkc

@delta yes, that' correct. under the question about a specif reserv option.

@116648 is thi in our comments/complaint section? *hkc

@delta your websit comment form make return trip a requir field set. that' a problem for ask question about 1-way flights.

@116649 we'v just sent a dm your way. let' carri on chat there /an

@spotifycar okay! i did it! thank

@116649 hi nico! can you send us a dm with your account' email address or username? we'll take a look under the hood /xf https://t.co/ldfdzrinat

@spotifycar what should i do in thi cases? thank in advance! (2)

@spotifycar hi! i’v got an issu where my account is like hijack with an app/devic that i don’t even know call spotiamb 0.2.1..(1)

@116650 you'r welcome! if you ever need us again, just give us a shout. https://t.co/m4hwsbghvz /lo

@spotifycar and thi is whi i’ll love spotifi forev and whi you are my favorit music platform. thank you!

@116650 thi sound like a great idea! suggest it in our commun at https://t.co/rtdvyzof32 and get support from other user /lo

@spotifycar i dunno what system you use that decid which part of the song it gonna play- i love spotify, but mayb a custom clip option?

https://t.co/obioirq3iu are you feel someth good?🤔 well so am i but i hate my voice, so oh well. check it. #newmus

@116651 you'r welcome. ^nhp

@verizonsupport cool, thank

@116651 current pac 12 is not available. ^nhp

@116652 look like a minor increas in the blizz network but noth that should be caus you issue. ^rmd

@verizonsupport @116652 except it is caus issues. for lot of player

@verizonsupport ok, thank for look into it.

@verizonsupport 1 <1 ms <1 ms <1 ms 192.168.1.1 2 5 ms 1 ms 1 ms https://t.co/jq3mbli8az [108.53.222.1] 3 10 ms 7 ms 7 ms https://t.co/o3d5pen7l8 [100.41.128.86] 4 * * * request time out. 5 5 ms 6 ms 6 ms

@116652 could you post it here so we can assist you in verifi where the issu is? ^rmd

@verizonsupport yea i have, it appear to be rout to washington and then to franc

@116652 let' take a look. have you had a chanc to run a tracert? ^rmd

@verizonsupport wa it you or blizzard who broke the servers?

@116654 pleas follow and dm us. ^nhp

@verizonsupport https://t.co/qxyz47kip

@116654 pleas run the tracert and post your results. ^nhp

@verizonsupport i have not

@116654 have you had a chanc to run a tracert? ^rmd

@116655 heyo! i can't log into the battlenet app nor overwatch. i'm from northern nj and a fio user. it seem to be a run theme atm so if there is ani other info you need let me know!

@116656 pleas follow and dm us. ^rmd

@verizonsupport might want to check out https://t.co/vrbavhede for more report of this.

@verizonsupport dm sent.

@verizonsupport same report on @116655 from other fio user around the north east. is thi someth verizon is investig or could join in on? been over 4 hour of outag for some. https://t.co/2ecdop6zl1

@116656 we can certainli take a look. have you had a chanc to run a tracert?^rmd

@116655 myself and friend who can't connect all seem to be verizon fios, so thi could be an isp thing.

@116655 log into wow, got drop after a few minutes. after a reboot i can't even reconnect in launcher. similar result among friend in thi area, northeast us. https://t.co/bofp56vgk3

@116658 do you know where your back up batteri is located? it may look like this. ^jay https://t.co/uleohpxcxo

@verizonsupport i did

@116658 are you abl to reset the router? ^nhp

@verizonsupport ye

@116658 is it do thi on your other tv' as well? ^acm

@115722 yes. i unplug and plug everyth back in too.

@116658 that' not good. were you abl to chang channel and then back? ^jay

enjoy the end of the #ironbowl with thi top notch @115722 servic https://t.co/k0tadawjza

@116659 are you connect to wifi at all? some show are not avail outsid of your home network as well. ^rmd

@verizonsupport nope. a few state away actually. the airbnb we'r in doesn't have espnew so we sign in with our verizon account to go to espn3 and watch. doesn't allow us. which i don't get sinc i know we have espnew back home

@116659 are you current on your home network? ^jay

@verizonsupport https://t.co/bcpl6i84l0

@116659 what messag you get when you tri to stream? ^acm

it is so irrit that @115725 won't let me stream thi game on espnew on https://t.co/9bvvrdqtl0 even though i have espnew back home. make no sens

if onli i could be watch thi offens first half. *sounds* great!

17 unansw point make it a littl better but ughhh

final got a radio broadcast of it but i'm still mad.

i can't watch the templ game becaus thi tv in vermont doesn't have espn news and our verizon account doesn't have it either. and i am not happi about thi at all. thi is absolut crap.

@verizonsupport [137.221.83.74] 14 70 ms 70 ms 70 ms https://t.co/f4g1ki0awz [137.221.65.68] 15 69 ms 69 ms 69 ms https://t.co/kgowdj7ytg [137.221.68.67] 16 70 ms 71 ms 71 ms 24.105.30.129

@verizonsupport https://t.co/bntkbb7zeu [137.221.72.33] 10 * * * request time out. 11 * * * request time out. 12 70 ms 69 ms 69 ms https://t.co/p9uzkrumvf [137.221.65.67] 13 69 ms 76 ms 69 ms https://t.co/ywkbainbc0

@verizonsupport https://t.co/dbgp1dqbgb [140.222.237.225] 6 * 3 ms 3 ms https://t.co/ewo1tt8mxn [4.68.74.21] 7 * * * request time out. 8 11 ms 11 ms 11 ms https://t.co/4hjse7g5zd [4.16.70.182] 9 10 ms 10 ms 10 ms

@116660 pleas follow and dm us. ^rmd

@verizonsupport i just tri from a wire connection. download speed at 153 mpbs, upload speed hover at 0.5 mbp befor ultim ask me to tri again later. i tri again and download speed hover at 5 mbp and eventu failed.

@116660 is it possibl we can run thi test from a wire connect to see what we are get there? ^rmd

@verizonsupport hi jay, i wa use the my fio app

@116660 that' strang can you tri a differ browser and redo the test? ^jay

@verizonsupport @115725 ... when your “gigabit” internet is so slow that the verizon speed test fail repeatedly... https://t.co/qsg0ov6rxp

@116661 is thi happen on all tv's? it sound like it could be a set on the guid that could be skip it if it not a part of your paid service. ^jay

@verizonsupport all tvs, it a local channel so it' part of my basic servic

@116661 do you know where your back up batteri is located? ^jay

@verizonsupport ye

@116661 just to be safe, could you press and hold the alarm silenc button on it for 20 second so we can reboot it and ten reboot your cabl box please. ^rmd

@verizonsupport done.. no chang

@116661 when you tune to channel 506 is that what your guid is say should be on 466? ^rmd

@verizonsupport yes. guid for 466, the program are air on 506. 506 guid doesn't correspond to anyth https://t.co/pdegjns9ox

@116661 seem that channel is in the process of moving. it will match up again within the next coupl of days. ^rmd

@verizonsupport it' been like thi for weeks. can you confirm?

@verizonsupport no, it' not select on guid or directli enter #. it goe to 455 instead

@116661 so are you see a black screen with the channel inform at the bottom? ^jay

@verizonsupport ye

@116661 doe that channel appear on your guide? ^nhp

@verizonsupport no message, can't tune to it at all

@116661 what messag are you receiv when you tune to thi channel? ^jay

@verizonsupport correct

@116661 are you state that 466 is not avail to you? ^adp

@verizonsupport channel 506 is wbin-tv, it wa 466 which data is right

@116661 the broadcast (wbin) give us what to put on the guide, we cannot chang it. there might be an out of sync issu however. unplug an unscrew the coax on the back of your router. wait 2 min then plug back up. onc the internet come back do the same to the cabl box. ^acm

@verizonsupport can you fix the guid data for channel 506 wbin-tv. the correct info is list on channel 466 still which is no longer avail

@116662 you'r welcome. ^nhp

@verizonsupport ty

@116662 after test the trace-routes, there is an issu with blizzard server right now, it is not on our end. pleas reach out to them for assistance/updates. ^acm

@116655 heyi so i am have troubl connect from central jersey on fios, saw that other are have issu as well?

@116663 we'r concern to hear this, omar. is there anyth we can help you with? ^jane

@british_airway the staff in the counter issu the board pass for me and my wife but they didnt board us on the plane

@116663 contact telephon number. we'll look at it for you. thanks. 2/2 ^liz

@116663 hi omar. pleas can you dm more information? pleas includ your book reference, your full name, email address and 1/2

@british_airway i hope you can help me, becus the way i am treat it' total unacceptable.