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I'm not happy with the high premiums for my car insurance, it feels too expensive for the coverage provided.
Negative
1
Their home insurance plan is affordable and offers great value for money.
Positive
2
The insurance rates for my policy have increased again, which is concerning and frustrating.
Negative
3
I appreciate the transparency in the pricing for my life insurance, it's easy to understand.
Positive
4
Their medical insurance policy does not cover my recent treatment, very dissatisfied with the terms.
Negative
5
The process of renewing my insurance policy is overly complicated and time-consuming.
Negative
6
The deductible amount on my policy is reasonable, and I'm pleased with the overall value.
Positive
7
The process of renewing my insurance policy is overly complicated and time-consuming.
Negative
8
The agent was very helpful in explaining the various policy options.
Positive
9
This insurance agent took too long to answer my call, leaving me anxious about my claim.
Negative
10
I recently switched to this insurance and the personalized policy options were very impressive.
Positive
11
The process of renewing my insurance policy is overly complicated and time-consuming.
Negative
12
I recently switched to their dental insurance, and the low deductible has made a big difference in my budget.
Positive
13
The agent was rude when explaining the premiums, it left a bad taste in my mouth.
Negative
14
The agent was incredibly knowledgeable and patient while explaining my options, even though the premiums are a bit high.
Positive
15
Their personal accident coverage is not comprehensive enough for my needs.
Negative
16
The customer service for my insurance claims was top-notch, very efficient and helpful.
Positive
17
Their personal accident coverage is not comprehensive enough for my needs.
Negative
18
My premium rates are consistently lower than I expected, good deal!
Positive
19
The fine print in my policy is too convoluted, making it hard to understand my coverage.
Negative
20
I'm satisfied with the quick response time when filing a claim for my home insurance.
Positive
21
Their personal accident coverage is not comprehensive enough for my needs.
Negative
22
Their car insurance bundle offers unparalleled savings when compared to other options in the market.
Positive
23
Not satisfied with the customer service response to my query about coverage limits.
Negative
24
My personal injury coverage was a lifesaver when I had an accident, and the claim process was smooth.
Positive
25
Customer service didn't understand my concerns about the policy's deductibles.
Negative
26
I was thrilled to find a competitive pricing plan for my health insurance, far better than expected.
Positive
27
Customer service didn't understand my concerns about the policy's deductibles.
Negative
28
Their loyalty program for life insurance policies is quite beneficial.
Positive
29
After a natural disaster, I realized that my policy has exclusions I wasn't informed about.
Negative
30
The online tools for comparing different insurance policies are user-friendly and informative.
Positive
31
After an accident, the claim process took months, and the support was unhelpful.
Negative
32
Their life insurance is so user-friendly, I barely need assistance to understand my policy details.
Positive
33
The claim process for my auto insurance took too long, and I had to deal with lots of red tape.
Negative
34
The flexibility of adding riders to my existing policy is a feature I've come to appreciate.
Positive
35
The monthly premium for my family insurance policy is way too high for what's included.
Negative
36
The coverage details for my property insurance are crystal clear and easy to navigate.
Positive
37
The monthly premium for my family insurance policy is too high given the benefits included.
Negative
38
Very pleased with the customer service when I had a claim. Thanks for the swift response!
Positive
39
I found a cheaper policy elsewhere, but switching costs are too high due to early termination fees.
Negative
40
My agent was very helpful in explaining the long-term benefits of my car insurance plan.
Positive
41
Disappointed with the lack of discounts available for loyal customers.
Negative
42
Their disability insurance has such a straightforward claims process, it's reassuring.
Positive
43
I feel misled by the advertised discounts on my insurance plan, the savings were nowhere to be seen.
Negative
44
I was thrilled to see a personalized plan that aligns with my adventurous lifestyle, especially for my travel insurance.
Positive
45
I feel like the insurance company doesn't offer fair pricing compared to their competitors.
Negative
46
My car insurance has been very flexible with the premium adjustments during the pandemic.
Positive
47
The insurance agent was rude and unhelpful when I asked about the renewal process.
Negative
48
Discounts offered for bundling home and auto insurance make it worthwhile.
Positive
49
The customer service was helpful at first but became unresponsive when I had an urgent issue.
Negative
50
I found their flexible payment options for life insurance to be a lifesaver during my transition period.
Positive
51
The policy's terms and conditions are hard to understand, and they don't explain them well.
Negative
52
I'm thrilled with the home insurance plan's coverage of my water damage from the last storm.
Positive
53
The insurance agent dismissed my concerns about a potential loophole in the policy.
Negative
54
The customer service department's quick response to my query regarding my policy details was exemplary.
Positive
55
The lack of clarity on the terms of the renter's insurance has caused me much confusion.
Negative
56
The group insurance package I purchased has many perks, including free gym membership and discounts.
Positive
57
I was quoted a price for my policy that seemed inflated compared to other quotes I received.
Negative
58
It's nice to see competitive pricing compared to other providers.
Positive
59
I was misled about the benefits in my insurance plan during the sales process, which is disappointing.
Negative
60
The company's commitment to community service really resonates with me, and I support their values.
Positive
61
I found a cheaper alternative to their car insurance with better coverage.
Negative
62
Their health insurance rates for family plans are unbeatable, and they offer multiple wellness programs.
Positive
63
My premiums went up unexpectedly, and I was not given a clear reason for the increase.
Negative
64
Appreciate the loyalty program discounts that apply to my insurance premiums, it's quite beneficial.
Positive
65
The insurance agent pressured me into a policy that I later realized was overpriced for my situation.
Negative
66
I've found great peace of mind with the disability insurance, knowing that my family is covered in case of unforeseen events.
Positive
67
Their health insurance deductible is too high, which makes me hesitant to use my coverage.
Negative
68
I have been with this company for years and their service and prices have never disappointed.
Positive
69
My claims were processed swiftly, but the payout was less than I expected, raising questions about the value.
Negative
70
I've noticed they provide discounts for bundling home and auto insurance, which has been cost-effective.
Positive
71
Their deductible amounts are higher than any other insurance I've seen, which is frustrating.
Negative
72
I've found great value in their pet insurance, with a high coverage limit and low excess.
Positive
73
The insurance company failed to cover the damages in my accident, even though I have comprehensive coverage.
Negative
74
The app allows me to track my insurance claims and premiums easily, making management convenient.
Positive
75
There's no flexibility in the insurance policy to adjust for my changing needs.
Negative
76
The policy renewal terms were fair, and the transition was seamless.
Positive
77
I was given the runaround when trying to get an explanation for the terms in my life insurance policy.
Negative
78
Reasonable deductibles for my health insurance have kept my expenses manageable.
Positive
79
I've had issues with online account access repeatedly, suggesting poor IT support from the insurance company.
Negative
80
Their dedication to sustainability in insurance products is inspiring and aligns with my personal beliefs.
Positive
81
I was overcharged for my insurance policy and had to fight to get a refund.
Negative
82
Their travel insurance package covers everything from flight cancellations to trip interruptions.
Positive
83
I had to jump through many hoops to get my insurance claim approved, it was a very cumbersome process.
Negative
84
The policy's coverage for my rare medical condition has given me peace of mind.
Positive
85
I've experienced repeated issues with claims being denied without clear justification.
Negative
86
My new auto insurance quote was surprisingly low, without compromising on the coverage.
Positive
87
I've experienced billing errors with my car insurance payments which led to an unnecessary increase in premiums.
Negative
88
The comprehensive coverage for travel insurance provided peace of mind on my recent trip.
Positive
89
My family was unaware of the optional add-ons available, and now we are facing higher premiums for missing them.
Negative
90
The premium reductions I received for adding safety features to my car were well-deserved.
Positive
91
The customer service representative was rude and dismissive when I asked questions about my policy.
Negative
92
Their liability insurance has given me peace of mind knowing that I'm well protected.
Positive
93
I received a bill for a claim I never made, and the company is not being transparent about how they investigated it.
Negative
94
I've saved a lot on my home insurance after bundling it with my auto insurance, it's a smart move.
Positive
95
Their health insurance policy requires me to pay out of pocket for essential services.
Negative
96
The term life insurance plan provides excellent benefits and worth every penny.
Positive
97
The coverage for natural disasters in my home insurance was not as advertised, leaving me vulnerable.
Negative
98
Their online tools for comparing insurance policies are user-friendly and informative.
Positive
99
Their mobile app frequently crashes, making it difficult to manage my insurance policy remotely.
Negative

CustomerPricingFeedback

tags: SentimentAnalysis, Insurance, PriceRelated

Note: This is an AI-generated dataset so its content may be inaccurate or false

Dataset Description:

The 'CustomerPricingFeedback' dataset contains a collection of customer feedback comments specifically related to pricing policies of an insurance company. Each entry includes the customer's sentiment towards the pricing and a label indicating the nature of the feedback.

CSV Content Preview:


CommentID,Feedback,Label

001,"I'm not happy with the high premiums for my car insurance, it feels too expensive for the coverage provided.",Negative

002,"Their home insurance plan is affordable and offers great value for money.","Positive"

003,"The insurance rates for my policy have increased again, which is concerning and frustrating.",Negative

004,"I appreciate the transparency in the pricing for my life insurance, it's easy to understand.",Positive

005,"Their medical insurance policy does not cover my recent treatment, very dissatisfied with the terms.",Negative

Source of the data:

The dataset was generated using the Infinite Dataset Hub and microsoft/Phi-3-mini-4k-instruct using the query 'customer feedback for an insurance company price related':

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