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CEE0D5AFC35C9B8A149A1C7E75E7A516

Hell in One Room

This place is an atrocity. I stayed there several years ago when it was Suburban Lodge and I remember it being nice, clean and very pleasant. So when my husband came back into town after being gone for a while I decided we should stay here. HUGE mistake! Lord knows I wasn't expecting it to be like a high end hotel, but I was at least expecting it to be clean-ish. Instead I walk into the door and the entire room reeks of cheap carpet cleaner that's obviously only been used to cover up the fact that the room stinks like body odor. The curtains were moldy, the bed sheets had cigarette burns and the baseboard in the bathroom was mildewed. The air-conditioner didn't work, and the refrigerator barely kept my food at a safe temperature. On top of that they don't even replenish your toilet paper or give you more towels, you have to WASH the ones they put in the room for you. But you're also welcome to keep the cheap dollar store towels. I never actually saw any bugs, but I heard several of the other tenants complain about them. Also... the place pictured above is NOT the same location as the address. Don't let that fool you. Even if it is only $260 for 7 days... it is NOT worth it.

Hell in One Room This place is an atrocity. I stayed there several years ago when it was Suburban Lodge and I remember it being nice, clean and very pleasant. So when my husband came back into town after being gone for a while I decided we should stay here. HUGE mistake! Lord knows I wasn't expecting it to be like a high end hotel, but I was at least expecting it to be clean-ish. Instead I walk into the door and the entire room reeks of cheap carpet cleaner that's obviously only been used to cover up the fact that the room stinks like body odor. The curtains were moldy, the bed sheets had cigarette burns and the baseboard in the bathroom was mildewed. The air-conditioner didn't work, and the refrigerator barely kept my food at a safe temperature. On top of that they don't even replenish your toilet paper or give you more towels, you have to WASH the ones they put in the room for you. But you're also welcome to keep the cheap dollar store towels. I never actually saw any bugs, but I heard several of the other tenants complain about them. Also... the place pictured above is NOT the same location as the address. Don't let that fool you. Even if it is only $260 for 7 days... it is NOT worth it.

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444FAE119B81CF043196EF4654D969B3

Unique Chicago Experience!

My sister & her husband recently celebrated their anniversary downtown Chicago. I was in charge of helping my brother-in-law procure a hotel in the city. All hotels in Chicago were sold out due to a large convention but I was able to find a last minute hotel room at the Monaco, all thanks to Ryan Parker (Assistant General Manager). Ryan was extremely helpful and even arranged to have strawberries & champagne delivered to their room in honor or their anniversary. Ryan even emailed me the Monday AM after their anniversary to make sure everything went smoothly and to ensure that they had in fact had had a great time. I can’t thank the Monaco & Ryan enough! I would recommend this hotel to anyone looking for a unique Chicago experience. My sister already wants to plan a girls weekend in the city at the Monaco- we can’t wait! Thanks again Ryan & the Monaco staff!

Unique Chicago Experience! My sister & her husband recently celebrated their anniversary downtown Chicago. I was in charge of helping my brother-in-law procure a hotel in the city. All hotels in Chicago were sold out due to a large convention but I was able to find a last minute hotel room at the Monaco, all thanks to Ryan Parker (Assistant General Manager). Ryan was extremely helpful and even arranged to have strawberries & champagne delivered to their room in honor or their anniversary. Ryan even emailed me the Monday AM after their anniversary to make sure everything went smoothly and to ensure that they had in fact had had a great time. I can’t thank the Monaco & Ryan enough! I would recommend this hotel to anyone looking for a unique Chicago experience. My sister already wants to plan a girls weekend in the city at the Monaco- we can’t wait! Thanks again Ryan & the Monaco staff!

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7C07CC8FF445E547DCA6E6A08D75AAC4

Great Location

This was our first time in New York and we couldn't have chosen a better hotel. We were lucky to be upgraded to a Pent House Suite. Hotel is a bit dated but clean and maid service was great. Attached to the hotel was a great restaurant and we had breakfast included with our room. We walked everywhere as everything was so close. Times Square was close enough but far enough away so noise was not a problem. Would highly recommend this hotel. But no free wifi even in the lobby but Starbucks is right across the street.

Great Location This was our first time in New York and we couldn't have chosen a better hotel. We were lucky to be upgraded to a Pent House Suite. Hotel is a bit dated but clean and maid service was great. Attached to the hotel was a great restaurant and we had breakfast included with our room. We walked everywhere as everything was so close. Times Square was close enough but far enough away so noise was not a problem. Would highly recommend this hotel. But no free wifi even in the lobby but Starbucks is right across the street.

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292853B70129C3351156230BDE702E01

Beware the name !

We stayed here four days as the second part of our visit to California - BEWARE THAT YOU ARENT DELIVERED TO THE "BEST VALUE" IN CENTRAL SAN FRAN - ITS A BUM AREA - OUR TRANSFER TRIED TO DELIVER US THERE! Lombard Street is very handy for Fishermans Wharf and its associated nightlife, trips, shops, food places and cable cars as well as Golden Gate Bridge views !! We bought a three day "hop on hop off" bus ticket which included trips to Alcatraz, across Golden Gate Bridge, parks area, night time tour, "painted ladies", central SanFran and good commentary by all guides. The motel was noisy at night as rooms are built around a central courtyard and passing walkers and traffic noise echoed into the courtyard. Good size beds, good power shower and clean - typical motel. Breakfast poor - explains why lots of local cafes.

Beware the name ! We stayed here four days as the second part of our visit to California - BEWARE THAT YOU ARENT DELIVERED TO THE "BEST VALUE" IN CENTRAL SAN FRAN - ITS A BUM AREA - OUR TRANSFER TRIED TO DELIVER US THERE! Lombard Street is very handy for Fishermans Wharf and its associated nightlife, trips, shops, food places and cable cars as well as Golden Gate Bridge views !! We bought a three day "hop on hop off" bus ticket which included trips to Alcatraz, across Golden Gate Bridge, parks area, night time tour, "painted ladies", central SanFran and good commentary by all guides. The motel was noisy at night as rooms are built around a central courtyard and passing walkers and traffic noise echoed into the courtyard. Good size beds, good power shower and clean - typical motel. Breakfast poor - explains why lots of local cafes.

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6BF8573A6FAD3E6EBBAEDCB81A146984

San Fransisco hotel

The location for a stay Fishermans Wharf is ideal. Well placed for independent sightseeing and attractions. Cable car and other public transport all only a few moments walk away. The room was a good size and comfortable. Free Wi-Fi. Air conditioning was quite noisy and we therefore used it minimally.

San Fransisco hotel The location for a stay Fishermans Wharf is ideal. Well placed for independent sightseeing and attractions. Cable car and other public transport all only a few moments walk away. The room was a good size and comfortable. Free Wi-Fi. Air conditioning was quite noisy and we therefore used it minimally.

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4B623098AEBFCD811AECAB1A801C8139

Ideal location!

Stayed at this hotel for 5 days,April 23.it was our first time to new York,rooms are a nice size bigger than some hotels,all facilities, even breakfast,which was all inclusive .staff very friendly,free Internet in lobby,even use of printer facility.its located around the corner from times square with subway close by.its located in what they call garment district,so times square isn't in your face all day.i would definitely stay there again,and recommend to any one.

Ideal location! Stayed at this hotel for 5 days,April 23.it was our first time to new York,rooms are a nice size bigger than some hotels,all facilities, even breakfast,which was all inclusive .staff very friendly,free Internet in lobby,even use of printer facility.its located around the corner from times square with subway close by.its located in what they call garment district,so times square isn't in your face all day.i would definitely stay there again,and recommend to any one.

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22D4C9154D80ABC293491F77D048BF70

Nice oasis on fringes of chelsea

We usually stay in the 50's but decided to do something different and stay in chelsea. From arrival to departure the hotel was excellent. We had a quick lunch which was great but never got the chance to have dinner. Staff is friendly and there are plenty of them to go around. A very young staff but handled with maturity. The only problem we had was we were on a corner room on the 9th floor and you could here every noise, even the subway. Our friends stayed towards the back and said it was very quiet. The surrounding streets are not the best the city has to offer. A lot of wholesale perfume and junk. Would not recommend a nighttime walk around. You are right around the corner from Eatly and the flea markets so just a short walk and you are out of the grunge. All in all a very cool hotel, hopefully the neighborhood will catch up soon.

Nice oasis on fringes of chelsea We usually stay in the 50's but decided to do something different and stay in chelsea. From arrival to departure the hotel was excellent. We had a quick lunch which was great but never got the chance to have dinner. Staff is friendly and there are plenty of them to go around. A very young staff but handled with maturity. The only problem we had was we were on a corner room on the 9th floor and you could here every noise, even the subway. Our friends stayed towards the back and said it was very quiet. The surrounding streets are not the best the city has to offer. A lot of wholesale perfume and junk. Would not recommend a nighttime walk around. You are right around the corner from Eatly and the flea markets so just a short walk and you are out of the grunge. All in all a very cool hotel, hopefully the neighborhood will catch up soon.

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F85A9555471AB3FC2C7B46EC7C3DC7A4

Two Day Get-AWay

After spending time with our son who just graduated Prescott College, we decided to have a two day get-away before flying home. We chose this hotel because of the good reviews on TripAdvisor. I must say, my husband and I really enjoyed the hotel. Make sure you don't take the cheapest suites, as they face the parking lot! We had a nice suite on the 3rd floor with a shady balcony looking into a courtyard. The cleaning staff were excellent and even vacuumed. Since it was off season (kids still in school), the hotel was quiet. The lazy pool and waterslide were great fun with no lines. The only thing I might add is that we ate at their 'Rico' restaurant, which wasn't exceptional at all. I highly recommend going out of the complex and finding better food.

Two Day Get-AWay After spending time with our son who just graduated Prescott College, we decided to have a two day get-away before flying home. We chose this hotel because of the good reviews on TripAdvisor. I must say, my husband and I really enjoyed the hotel. Make sure you don't take the cheapest suites, as they face the parking lot! We had a nice suite on the 3rd floor with a shady balcony looking into a courtyard. The cleaning staff were excellent and even vacuumed. Since it was off season (kids still in school), the hotel was quiet. The lazy pool and waterslide were great fun with no lines. The only thing I might add is that we ate at their 'Rico' restaurant, which wasn't exceptional at all. I highly recommend going out of the complex and finding better food.

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181B4F8C25A4055ADE5E5DFA1FEB74E3

Fav NYC Hotel

I love the Royalton hotel. Actually the Morgan's hotel group is a very sexy, upscale, trendy group of spots. The ST. Martin's Lane in London is a fabolous spot, but the Royalton is our favorite. Great food, great location, and excellent service. The penthouse is very impressive, but the standard room are sexy as well. Accurately priced and in a perfect location. Great place to sex it up with the better half!

Fav NYC Hotel I love the Royalton hotel. Actually the Morgan's hotel group is a very sexy, upscale, trendy group of spots. The ST. Martin's Lane in London is a fabolous spot, but the Royalton is our favorite. Great food, great location, and excellent service. The penthouse is very impressive, but the standard room are sexy as well. Accurately priced and in a perfect location. Great place to sex it up with the better half!

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1FEC79682612BC0DD531653C5150AD8C

So glad I found this place!

This hotel is definitely the best in the area, and considering they provide a free hot breakfast the price was great! They also provide dinner Mond-Thurs but since I travel alone for business I like to go out to eat so I am not spending the entire evening in the hotel! I have stayed twice and both times my room was spotless, the front desk and breakfast staff were wonderful, and I slept great. The beds are comfortable and the rooms are spacious. They provide free internet and free parking, which is awesome! I plan on staying at Homewood Suites anytime I am in this area.

So glad I found this place! This hotel is definitely the best in the area, and considering they provide a free hot breakfast the price was great! They also provide dinner Mond-Thurs but since I travel alone for business I like to go out to eat so I am not spending the entire evening in the hotel! I have stayed twice and both times my room was spotless, the front desk and breakfast staff were wonderful, and I slept great. The beds are comfortable and the rooms are spacious. They provide free internet and free parking, which is awesome! I plan on staying at Homewood Suites anytime I am in this area.

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257680348AB8427B8BBB44575661B16B

Clean and convenient to the Inner Harbor and Camden Yards

The Hilton is a good choice for downtown Baltimore. My room overlooked Camden Yards and it was a short walk to the Inner Harbor area. The staff was pleasant, rooms were immaculate, and the overall facility was great. My only reservation is that hotel was almost too sterile. The large lobby area felt functional and not comfortable or inviting, and there were not the little touches like ice water or coffee available in the lobby. There is a small bar there, but it felt exposed and the restaurant was in a different building. These comments at be a little harsh, but it just had a very corporate feel and lacked personality like some of the best Hiltons. You will definitely enjoy your stay here.

Clean and convenient to the Inner Harbor and Camden Yards The Hilton is a good choice for downtown Baltimore. My room overlooked Camden Yards and it was a short walk to the Inner Harbor area. The staff was pleasant, rooms were immaculate, and the overall facility was great. My only reservation is that hotel was almost too sterile. The large lobby area felt functional and not comfortable or inviting, and there were not the little touches like ice water or coffee available in the lobby. There is a small bar there, but it felt exposed and the restaurant was in a different building. These comments at be a little harsh, but it just had a very corporate feel and lacked personality like some of the best Hiltons. You will definitely enjoy your stay here.

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AB3BDAB88F58D81754FF07AB7BCBB07A

Good value but who stays here?

I chose this property for convenience and value, and it met my needs on both. It's right off an interstate in an industrial area, with a Wendy's next door. While check-in took a few extra minutes, I appreciated the call I received a short while later making sure the room was acceptable. However, I was concerned by all the anti-theft signs in the room, leading me to wonder what type of people stay there (and whether I'd bring my family there). The hangers in the closet were also anti-theft, a problem for hanging up a shirt to de-wrinkle. Breakfast options included make-your-own waffles, which was a nice alternative to the basic economy buffet foods offered. Overall a good night sleep for not much money.

Good value but who stays here? I chose this property for convenience and value, and it met my needs on both. It's right off an interstate in an industrial area, with a Wendy's next door. While check-in took a few extra minutes, I appreciated the call I received a short while later making sure the room was acceptable. However, I was concerned by all the anti-theft signs in the room, leading me to wonder what type of people stay there (and whether I'd bring my family there). The hangers in the closet were also anti-theft, a problem for hanging up a shirt to de-wrinkle. Breakfast options included make-your-own waffles, which was a nice alternative to the basic economy buffet foods offered. Overall a good night sleep for not much money.

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810CF5CCCC5263AE9094970AC707B3FE

don't stay in a room ending in 10

This is overall a nice hotel with all of the amenities of a typical Residence Inn. All of the staff is friendly and helpful. The room was clean and comfortable. Breakfast was good. My only complaint is that our first room was a 2 bedroom unit, number 310. It is a corner room. We were not advised to wear ear plugs as we should have been. Room 310 (and 110, 210 and 410) are end rooms and the railroad tracks are right under the window. To make matters worse the hotel is next to an intersection, so the trains blow their whistles before lumbering past the window. They have a big problem. If they tell people who check in that the train goes right by the window and will practically knock you out of bed several times per night, the end rooms would probably not be used, but if they don't notify people (as was our case) the surprise is not well received. After the first night, I gave up our 2 bedroom unit for 2 one bedroom units on the inside away from the train. Rachel was most accommodating and did her best to be sure we were made comfortable. We did not hear the train from our second room (303). It made all the difference in the world. I don't know what the solution to the problem is. Maybe they can take out the windows on the rooms in that section and add more sound proofing, but unless I could be assured of a quiet room, I would not stay there again.

don't stay in a room ending in 10 This is overall a nice hotel with all of the amenities of a typical Residence Inn. All of the staff is friendly and helpful. The room was clean and comfortable. Breakfast was good. My only complaint is that our first room was a 2 bedroom unit, number 310. It is a corner room. We were not advised to wear ear plugs as we should have been. Room 310 (and 110, 210 and 410) are end rooms and the railroad tracks are right under the window. To make matters worse the hotel is next to an intersection, so the trains blow their whistles before lumbering past the window. They have a big problem. If they tell people who check in that the train goes right by the window and will practically knock you out of bed several times per night, the end rooms would probably not be used, but if they don't notify people (as was our case) the surprise is not well received. After the first night, I gave up our 2 bedroom unit for 2 one bedroom units on the inside away from the train. Rachel was most accommodating and did her best to be sure we were made comfortable. We did not hear the train from our second room (303). It made all the difference in the world. I don't know what the solution to the problem is. Maybe they can take out the windows on the rooms in that section and add more sound proofing, but unless I could be assured of a quiet room, I would not stay there again.

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4C6504F1CBAFA1414BBCB937C7090A3D

Perfect location for a reasonable price

Close to Central Park , Times Square , 5th avenue and subway system. Rooms were small but clean with private toilet and shower., but no view. Very noisy : construction work beginning at 7 am. Staff not very friendly and very slow elevator. Regarding the price paid and the location, we think the hotel is good value for tourists who want to visit NYC.

Perfect location for a reasonable price Close to Central Park , Times Square , 5th avenue and subway system. Rooms were small but clean with private toilet and shower., but no view. Very noisy : construction work beginning at 7 am. Staff not very friendly and very slow elevator. Regarding the price paid and the location, we think the hotel is good value for tourists who want to visit NYC.

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276B11BD86ACE5BF4036014D6DFD7237

A decent business hotel, nothing more.

During the recent RIMS conference, my company booked me into this hotel. The location is borderline, not exactly in a nice neighborhood but just a short walk away from City Hall and the Ben Franklin Parkway. The rooms are typical for US business hotels. Large, practical but not exciting. Apparently the staff was overwhelmed with the bookings and many of my colleagues still had no room late in the day. Personally, I got lucky and got right in.

A decent business hotel, nothing more. During the recent RIMS conference, my company booked me into this hotel. The location is borderline, not exactly in a nice neighborhood but just a short walk away from City Hall and the Ben Franklin Parkway. The rooms are typical for US business hotels. Large, practical but not exciting. Apparently the staff was overwhelmed with the bookings and many of my colleagues still had no room late in the day. Personally, I got lucky and got right in.

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1B434839FC0CF1ABE4D61E5E9D9D9FEA

Overall a pleasant stay

My partner and I stayed here for 6 days in April 2012 and were pretty satisfied with our stay here. The location was great; Humphrey's was about a 10 minute drive to downtown, to Seaworld, to Coronado and close to the highway exits. The room was partially overlooking the bay and downtown San Diego (even though it also overlooked some of the parking lot, it still had nice views and was not noisy at all!). The bathroom was nice and updated and the bed was not the most firm but not bad. Yes the carpet needs updating but it wasn't bad; at least overall the rooms and area were kept clean. The only complaint we had was the fan and fan light suddenly started turning on by itself. After maintenance came (he took out the light bulb) but the fan randomly kept going on. It eventually stopped after awhile, but other than that the service and stay was good. Shelter island has some good restaurants and cafes like Point Break Cafe (good, inexpensive breakfast), Brigantine's and of course Humphrey's restaurant - good breakfast and dinners.

Overall a pleasant stay My partner and I stayed here for 6 days in April 2012 and were pretty satisfied with our stay here. The location was great; Humphrey's was about a 10 minute drive to downtown, to Seaworld, to Coronado and close to the highway exits. The room was partially overlooking the bay and downtown San Diego (even though it also overlooked some of the parking lot, it still had nice views and was not noisy at all!). The bathroom was nice and updated and the bed was not the most firm but not bad. Yes the carpet needs updating but it wasn't bad; at least overall the rooms and area were kept clean. The only complaint we had was the fan and fan light suddenly started turning on by itself. After maintenance came (he took out the light bulb) but the fan randomly kept going on. It eventually stopped after awhile, but other than that the service and stay was good. Shelter island has some good restaurants and cafes like Point Break Cafe (good, inexpensive breakfast), Brigantine's and of course Humphrey's restaurant - good breakfast and dinners.

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E34E3FCDE88F77D7D6B452A72B9A8B0F

Very noisy

The room was clean ill them that, there was construction happening right across the street so it was very loud in the morning, & there's a trolley/Bart train thing right in the middle of the street & goes by ringing its loud bell till 2 in the morning so we didn't really get to sleep like we wanted & we were on vacation. The lights in our room kept going off so there was a shortage or something wrong with the wiring & when we told the front desk they didn't really seem to bothered by it. There was a $60 dollar charge to hold the room it took 3 days to have them put it back when the front desk said it would go in right away. I would not go back ;(

Very noisy The room was clean ill them that, there was construction happening right across the street so it was very loud in the morning, & there's a trolley/Bart train thing right in the middle of the street & goes by ringing its loud bell till 2 in the morning so we didn't really get to sleep like we wanted & we were on vacation. The lights in our room kept going off so there was a shortage or something wrong with the wiring & when we told the front desk they didn't really seem to bothered by it. There was a $60 dollar charge to hold the room it took 3 days to have them put it back when the front desk said it would go in right away. I would not go back ;(

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76B1AF81219D254D84E9CC12F2056779

Quaint Property - Outstanding Service

I was enchanted by the historic building and found it to be very quaint. The room was comfortable - fabulous walk in closet that I wish I had at home - and very comfortable bed. The bathroom was a little small but well lit which is very important to me! And the service - Hotel Carlton was one of 6 hotels we visited in a two week period - the service was by far the best we encountered. From the front desk to the bellmen - everyone was friendly and helpful. My only complaint - the restaurant had stopped serving breakfast when we arrived at 10:20 am.

Quaint Property - Outstanding Service I was enchanted by the historic building and found it to be very quaint. The room was comfortable - fabulous walk in closet that I wish I had at home - and very comfortable bed. The bathroom was a little small but well lit which is very important to me! And the service - Hotel Carlton was one of 6 hotels we visited in a two week period - the service was by far the best we encountered. From the front desk to the bellmen - everyone was friendly and helpful. My only complaint - the restaurant had stopped serving breakfast when we arrived at 10:20 am.

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582EA029CE5ABD5EA0CA89A8A98537DF

Good in general but...........

The overall experience and conditions of the hotel are excellent, however some of our expectations were deceiving. The breakfast is very good and their chef is very nice and helpful. The reception staff are friendly and helpful as well as their concierge. The room is clean and big. Housekeeping staff are not noisy and you do not notice their existence. The bad side was the Internet in rooms. We paid and yet we were not able to connect and it was frustrating to do the work in the lobby. There is no mini bar and in windy / rainy weather mini bar is very essential. They do not have a big comprehensive gift shop and if you dcide to buy anything you pay at the reception and some times you wait long just for a bar of chocolate.

Good in general but........... The overall experience and conditions of the hotel are excellent, however some of our expectations were deceiving. The breakfast is very good and their chef is very nice and helpful. The reception staff are friendly and helpful as well as their concierge. The room is clean and big. Housekeeping staff are not noisy and you do not notice their existence. The bad side was the Internet in rooms. We paid and yet we were not able to connect and it was frustrating to do the work in the lobby. There is no mini bar and in windy / rainy weather mini bar is very essential. They do not have a big comprehensive gift shop and if you dcide to buy anything you pay at the reception and some times you wait long just for a bar of chocolate.

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8D1130E78EB90A89C89207B4AB0DC512

Fantastic!

Spent 4 nights at this hotel last week to celebrate my 50th birthday. Cannot fault the hotel at all, the most comfortable hotel bed I've ever slept in! The service was excellent, the staff were friendly, everything was perfect,a will definitely be back.

Fantastic! Spent 4 nights at this hotel last week to celebrate my 50th birthday. Cannot fault the hotel at all, the most comfortable hotel bed I've ever slept in! The service was excellent, the staff were friendly, everything was perfect,a will definitely be back.

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4FC9E0D827354521DCDA6A0A851340F8

A classic hotel in a great location

We pulled in during after driving 8 hours through heavy traffic. We were immediately greeted and taken care of by a bellman, Charles (from Cameroon). The front desk staff was friendly and professional. The hotel was elegant in a classic sort of way with its small elevators and smaller rooms than you may get in a newer hotel in a less populated city. The beds were comfy, the rooms were decorated nicely. It's a good location as you are close to the capital building (home of the all the honest people we elected to put our interests ahead of theirs) and many of the Smithsonian's. Another nice feature is that it is connected to the Dubliner Irish Pub and Restaurant. It was nice to relax to a snake bite (Harp and Magners Cider) after walking around in the hot sun. Stay away from the blue cheese beef but stick with the chicken pot pie.

A classic hotel in a great location We pulled in during after driving 8 hours through heavy traffic. We were immediately greeted and taken care of by a bellman, Charles (from Cameroon). The front desk staff was friendly and professional. The hotel was elegant in a classic sort of way with its small elevators and smaller rooms than you may get in a newer hotel in a less populated city. The beds were comfy, the rooms were decorated nicely. It's a good location as you are close to the capital building (home of the all the honest people we elected to put our interests ahead of theirs) and many of the Smithsonian's. Another nice feature is that it is connected to the Dubliner Irish Pub and Restaurant. It was nice to relax to a snake bite (Harp and Magners Cider) after walking around in the hot sun. Stay away from the blue cheese beef but stick with the chicken pot pie.

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30C464213A703C8B9EA9D241263B21F8

Top location!

Good: Nice friendly service, clean roomes, perfect location! Not so good: Noisy airconditioning, rooms are a bit small Pretty good: I complained about the airconditionng and they gave me another room. Too bad that room had the same noisy airconditioning I stayed ok in this hotel, and would stay there again on a next city trip to chicago

Top location! Good: Nice friendly service, clean roomes, perfect location! Not so good: Noisy airconditioning, rooms are a bit small Pretty good: I complained about the airconditionng and they gave me another room. Too bad that room had the same noisy airconditioning I stayed ok in this hotel, and would stay there again on a next city trip to chicago

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418E8CE9580AF1D54EF79143F00B6A13

Prefer Hampton Inn

We often use Hampton Inns and decided to stay here instead. Not bad, but probably not quite as good as the Hampton Inn. Good service, food about like Hampton. Generally ok and good value. Next to a Goode's Barbecue that was fun but not very good food. Outdoor pool not in use because of temperature in December.

Prefer Hampton Inn We often use Hampton Inns and decided to stay here instead. Not bad, but probably not quite as good as the Hampton Inn. Good service, food about like Hampton. Generally ok and good value. Next to a Goode's Barbecue that was fun but not very good food. Outdoor pool not in use because of temperature in December.

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0AC25C7A21DDB4CA80766567E60FDAD5

Clean, Friendly, Great Location, Great Room Size

Everyone was very friendly. The hotel was very clean and the location is why you pay what you do. For a NYC hotel the rooms are large and I LOVE the wood work. The view on the top of the hotel looking over Central Park at sunset was breathtaking! The coffee bar on the 2nd floor was nice but I always like coffee in my room but you don't really get that anywhere in NYC. The beds are super comfortable, even the fold out couch bed was the best fold out couch I have ever slept on!

Clean, Friendly, Great Location, Great Room Size Everyone was very friendly. The hotel was very clean and the location is why you pay what you do. For a NYC hotel the rooms are large and I LOVE the wood work. The view on the top of the hotel looking over Central Park at sunset was breathtaking! The coffee bar on the 2nd floor was nice but I always like coffee in my room but you don't really get that anywhere in NYC. The beds are super comfortable, even the fold out couch bed was the best fold out couch I have ever slept on!

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2BEFC27B3B2191AF056CC6409409A6F5

Dirty, Dirty, Dirty

Room 241. I have to set my husband up with hotels for traveling on business on a reqular basis and this hotel seemed convenient to his work location. That being said, it was filthy. My feet were black in 10 minutes just walking around in the room. When the air conditioner was off the room smelled like p--s. The women at the front desk could have cared less about our discomfort, and said that she'd send someone up to clean the carpet, but could not give him another room. So that's the last time I send him into this pit of a hotel.

Dirty, Dirty, Dirty Room 241. I have to set my husband up with hotels for traveling on business on a reqular basis and this hotel seemed convenient to his work location. That being said, it was filthy. My feet were black in 10 minutes just walking around in the room. When the air conditioner was off the room smelled like p--s. The women at the front desk could have cared less about our discomfort, and said that she'd send someone up to clean the carpet, but could not give him another room. So that's the last time I send him into this pit of a hotel.

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A5F51BA3CCAD57D198DD905A05A70430

Great location, huge rooms - but some glaring flaws

After coming from and returning to friendly North Carolina, the curt front desk team was a shock! The only person there who was friendly and welcoming was Lawrence, the Maintenance Engineer who delivered our car as we departed. ($36/day for valet) The rooms, while not shabby, are dark and outdated. The sheets for the pullout bed were worn well past their useful life, and for all the available space in the room, I am left wondering why the bathroom is the size of a postage stamp; it would be easy to move the door over and include the nice little closet area inside the bathroom so there is room to turn around. We got caught in a major downpour during our trip to DC, and had to run for cover back to our room (in a taxi), and once we were locked in there, we discovered that the TVs didn't work; we called the front desk and were told that was due to the rain - WHAT??? I stay 50-60 nights a year in hotels and have never encountered this; we were stuck inside and couldn't even watch TV. Time for a different cable provider. However, the neighborhood is pleasant, and the Metro nearby ... if you can get over the unhelpful staff, this might be the place for a large family, or a lengthy stay.

Great location, huge rooms - but some glaring flaws After coming from and returning to friendly North Carolina, the curt front desk team was a shock! The only person there who was friendly and welcoming was Lawrence, the Maintenance Engineer who delivered our car as we departed. ($36/day for valet) The rooms, while not shabby, are dark and outdated. The sheets for the pullout bed were worn well past their useful life, and for all the available space in the room, I am left wondering why the bathroom is the size of a postage stamp; it would be easy to move the door over and include the nice little closet area inside the bathroom so there is room to turn around. We got caught in a major downpour during our trip to DC, and had to run for cover back to our room (in a taxi), and once we were locked in there, we discovered that the TVs didn't work; we called the front desk and were told that was due to the rain - WHAT??? I stay 50-60 nights a year in hotels and have never encountered this; we were stuck inside and couldn't even watch TV. Time for a different cable provider. However, the neighborhood is pleasant, and the Metro nearby ... if you can get over the unhelpful staff, this might be the place for a large family, or a lengthy stay.

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437D88E987B8322903F93B9D9D069087

Close to wharf but not to clean

I liked the fact that we were so close to the wharf. We could go walk around and head back to the hotel easily if we bought things to drop off or to add clothes etc. My biggest issue with this place is that is doesn't seem to be updated since the 70's- 80's. Bathrooms are in serious need of updating. If there is one room that needs to be in good shape it is the bathroom. To many issues here. Caulking was in disrepair, bath fan was dirty and all I could think is how clean can I get in a filthy bathroom. Be prepared for a noisy room. It is situated on a busy street. I had read this in a review so we brought a box fan to help drown out the noise. On high speed we could still hear the street. I will check the raddison next time.

Close to wharf but not to clean I liked the fact that we were so close to the wharf. We could go walk around and head back to the hotel easily if we bought things to drop off or to add clothes etc. My biggest issue with this place is that is doesn't seem to be updated since the 70's- 80's. Bathrooms are in serious need of updating. If there is one room that needs to be in good shape it is the bathroom. To many issues here. Caulking was in disrepair, bath fan was dirty and all I could think is how clean can I get in a filthy bathroom. Be prepared for a noisy room. It is situated on a busy street. I had read this in a review so we brought a box fan to help drown out the noise. On high speed we could still hear the street. I will check the raddison next time.

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B88D253DE4923A62D1D03DABE1A847B8

IMPRESSIVE!

I want to thank Alex, the concierge! We arrived to the hotel with a stroke of bad luck (car trouble). Alex noted our stress level and went above and beyond to make our day all the better! His kindness made such an impact on our wonderful weekend! As for the hotel, BEAUTIFUL and very clean! Thank you!!!

IMPRESSIVE! I want to thank Alex, the concierge! We arrived to the hotel with a stroke of bad luck (car trouble). Alex noted our stress level and went above and beyond to make our day all the better! His kindness made such an impact on our wonderful weekend! As for the hotel, BEAUTIFUL and very clean! Thank you!!!

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358EF1623413DD2BC0007BBF914C7E8E

Great location. Cute old hotel.

As someone else recently said, the rooms have great views, but the hotel is a bit tired. We snagged a Bloomspot deal for $169 a night, and for that I think it was great. I'm not sure I would pay the regular rate though. We were lucky to be able to check in early and had a top floor room with fantastic views of Huntington Park and the Bay. Since it's situated on top of Nob Hill I'd imagine most of the views are good, and it's an easy walk downhill to the waterfront (but I'd suggest a cab back up!). The room was rather large, but the bathroom was a bit small and the showerhead was very low (and I'm only 5'5"). The bed was comfortable, but everything looked a little old. We also had a hard time regulating the temperature and had to open to window most of the time we were there to keep the room cool enough (even though the temperature outside never got above 65). Bottom line is that with a deal, it's worth it, but at full price, I think I'd pass.

Great location. Cute old hotel. As someone else recently said, the rooms have great views, but the hotel is a bit tired. We snagged a Bloomspot deal for $169 a night, and for that I think it was great. I'm not sure I would pay the regular rate though. We were lucky to be able to check in early and had a top floor room with fantastic views of Huntington Park and the Bay. Since it's situated on top of Nob Hill I'd imagine most of the views are good, and it's an easy walk downhill to the waterfront (but I'd suggest a cab back up!). The room was rather large, but the bathroom was a bit small and the showerhead was very low (and I'm only 5'5"). The bed was comfortable, but everything looked a little old. We also had a hard time regulating the temperature and had to open to window most of the time we were there to keep the room cool enough (even though the temperature outside never got above 65). Bottom line is that with a deal, it's worth it, but at full price, I think I'd pass.

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7FE44C9DCBC6AAADB8C49FC16178AE27

Great room, fabulous service ... but not a great location

Everything about this hotel AFTER we entered the front doors was nothing but fabulous: awesome room, above-and-beyond service from the front desk, newly renovated bar and lobby. Although the hotel is in close proximity to a lot of tourist attractions (Union Square, San Francisco trolley, etc) the area is not pleasant. I certainly didn't feel comfortable walking back to the hotel after dark. If you're a traveller who does most of your exploring during the day, you're fine (also, there are a few great breakfast places within a block or two). If you like to hit the town at night, take a cab back to the hotel or simply keep your feet moving on Geary and avoid all the side streets.

Great room, fabulous service ... but not a great location Everything about this hotel AFTER we entered the front doors was nothing but fabulous: awesome room, above-and-beyond service from the front desk, newly renovated bar and lobby. Although the hotel is in close proximity to a lot of tourist attractions (Union Square, San Francisco trolley, etc) the area is not pleasant. I certainly didn't feel comfortable walking back to the hotel after dark. If you're a traveller who does most of your exploring during the day, you're fine (also, there are a few great breakfast places within a block or two). If you like to hit the town at night, take a cab back to the hotel or simply keep your feet moving on Geary and avoid all the side streets.

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0C739B47C77E57E3913CD3364DAA7493

Only if nothing else is available

Wow, what a terrible service! I go regularly to NYC but this is the first time I had such a bad experience (service and room altogether!)

Only if nothing else is available Wow, what a terrible service! I go regularly to NYC but this is the first time I had such a bad experience (service and room altogether!)

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98B7D648BFE93B09A18E79D1EC7E3149

Weekend in New York

We chose this hotel because of its proximity to Penn Station. It was an excellent choice for that reason....but also turned out to be a great place to stay. The staff was excellent. They were courteous, responded to our questions/needs immediately and were always pleasant. Sebastian was instrumental in helping us to book a tour that was just what we were looking for. The rooms were well maintained and clean and the breakfast was very good. I highly recommend this hotel for a stay in Manhattan.

Weekend in New York We chose this hotel because of its proximity to Penn Station. It was an excellent choice for that reason....but also turned out to be a great place to stay. The staff was excellent. They were courteous, responded to our questions/needs immediately and were always pleasant. Sebastian was instrumental in helping us to book a tour that was just what we were looking for. The rooms were well maintained and clean and the breakfast was very good. I highly recommend this hotel for a stay in Manhattan.

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94EC2D34B5991D6FBF08DC224532C20E

Decent Hotel

Decent Hotel. Well situated for Times Square and midtown areas. Subway very close by. We had a four night stay here and it suited our needs. The room was on the 19th floor and traffic noise etc was fairly minimal. The air con was noisy though. We didn't eat here so can't comment on the food and the roof top bar was closed which was a shame.Coffee machine in room. Free internet including the use of a couple of PC's behind the reception/lobby area.

Decent Hotel Decent Hotel. Well situated for Times Square and midtown areas. Subway very close by. We had a four night stay here and it suited our needs. The room was on the 19th floor and traffic noise etc was fairly minimal. The air con was noisy though. We didn't eat here so can't comment on the food and the roof top bar was closed which was a shame.Coffee machine in room. Free internet including the use of a couple of PC's behind the reception/lobby area.

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418E8CE9580AF1D54EF79143F00B6A13

What a shame....

This hotel had an overall rating of #2 for San Antonio. We haven't stayed in others, but it's hard to believe that rating. The service was terrific. The room large and clean and modern. The breakfast was one of the better "free" ones. BUT the noise from the nearby highway was loud, and didn't soften much through the night. Plus the hotel is nowhere near anything special about San Antonio. So the staff did the best they could and the hotel is nice - but I'd rethink based on those two major handicaps.

What a shame.... This hotel had an overall rating of #2 for San Antonio. We haven't stayed in others, but it's hard to believe that rating. The service was terrific. The room large and clean and modern. The breakfast was one of the better "free" ones. BUT the noise from the nearby highway was loud, and didn't soften much through the night. Plus the hotel is nowhere near anything special about San Antonio. So the staff did the best they could and the hotel is nice - but I'd rethink based on those two major handicaps.

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7C305A8339337126FADD3DB8E05580D0

Great Location

We enjoyed a one night last minute stay at the Pier 5 Hotel in Baltimore. We picked this Hotel because we have been in the Inner Harbor multiple times and have always seen the hotel. When we found ourselves in town for an Orioles Game and chose to stay. Overall, the stay was enjoyable, I would return and I would recommend this property to others. PROS: 1 - Location is great! The Hotel is within walking distance from Fells Point, the Inner Harbor and the Stadium. 2 - Clean. 3 - Staff seemed courteous. 4 - Rooms are spacious and clean. 5 - Beds are amazing. 6 - Nearby Parking besides Valet. Cost is less if you are planning to park and stay. 7 - So much to do nearby! CONS: 1 - Too many hidden costs. Room was about $50 over quoted price once you add in sales tax for state, city and fees. 2 - Big negative - Housekeeping knocked on our door at 8:30 am! Check Out is 12 pm. The Associates know when guests have checked out. I understand trying to get into rooms, but 3 hours and 30 minutes before Check Out is too early. 3 - Doors to get into room wings lock and you need a key to access. Be sure to always have your key on you. 4 - Continental Breakfast - You have to pay extra for certain foods, so be sure to ask. Also, an Associate asks you for your room number. It kind of makes you feel like you are in trouble. 5 - I could only find one set of Vending Machines.

Great Location We enjoyed a one night last minute stay at the Pier 5 Hotel in Baltimore. We picked this Hotel because we have been in the Inner Harbor multiple times and have always seen the hotel. When we found ourselves in town for an Orioles Game and chose to stay. Overall, the stay was enjoyable, I would return and I would recommend this property to others. PROS: 1 - Location is great! The Hotel is within walking distance from Fells Point, the Inner Harbor and the Stadium. 2 - Clean. 3 - Staff seemed courteous. 4 - Rooms are spacious and clean. 5 - Beds are amazing. 6 - Nearby Parking besides Valet. Cost is less if you are planning to park and stay. 7 - So much to do nearby! CONS: 1 - Too many hidden costs. Room was about $50 over quoted price once you add in sales tax for state, city and fees. 2 - Big negative - Housekeeping knocked on our door at 8:30 am! Check Out is 12 pm. The Associates know when guests have checked out. I understand trying to get into rooms, but 3 hours and 30 minutes before Check Out is too early. 3 - Doors to get into room wings lock and you need a key to access. Be sure to always have your key on you. 4 - Continental Breakfast - You have to pay extra for certain foods, so be sure to ask. Also, an Associate asks you for your room number. It kind of makes you feel like you are in trouble. 5 - I could only find one set of Vending Machines.

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06EAE07ACB9BDE14ADD04AD5B81D8222

Vintage Park - Good find

Vintage Park in Seattle is a great place to stay. The room was clean and comfortable. The location is great in Seattle because of its central location with easy access to all sites and entertainment. The staff were accommodating and welcomed us. The wine reception is worth attending each day at 5pm. This is a nice added bonus for staying at the hotel.

Vintage Park - Good find Vintage Park in Seattle is a great place to stay. The room was clean and comfortable. The location is great in Seattle because of its central location with easy access to all sites and entertainment. The staff were accommodating and welcomed us. The wine reception is worth attending each day at 5pm. This is a nice added bonus for staying at the hotel.

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5CD1AEE4C55FC1475CC8DDFA7D545A06

Great Location! Cozy Rooms.

The Milford is very well situated in NYC. We stayed here in July of 2012, and they were undergoing a renovation process. At times during the day we could audibly here drilling and hammering through the walls. Despite that, our room, while small, was very clean and modern. We enjoyed the eclectic art in both the hallways and the room itself. If your visiting Hell's Kitchen, this is a great choice for theatre going and nightlife.

Great Location! Cozy Rooms. The Milford is very well situated in NYC. We stayed here in July of 2012, and they were undergoing a renovation process. At times during the day we could audibly here drilling and hammering through the walls. Despite that, our room, while small, was very clean and modern. We enjoyed the eclectic art in both the hallways and the room itself. If your visiting Hell's Kitchen, this is a great choice for theatre going and nightlife.

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159EC377EB6ADEA06AC49B9A68371129

Fun place, take the kids!

Stayed for a weekend; if you get one of the train car rooms, do it! They are cool and the kids will never forget. Nice indoor pool and gym too. Food on breakfast buffet was great but bit pricy. You are close enough to walk to the downtown mall, and see many of the sights.

Fun place, take the kids! Stayed for a weekend; if you get one of the train car rooms, do it! They are cool and the kids will never forget. Nice indoor pool and gym too. Food on breakfast buffet was great but bit pricy. You are close enough to walk to the downtown mall, and see many of the sights.

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53AB4844647F338F65537E8FB8B0DAA1

Beautiful Resort

Resort is beautifully manicured, golf course is very challenging and overall the place is well worth it.

Beautiful Resort Resort is beautifully manicured, golf course is very challenging and overall the place is well worth it.

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82B0DF93E13EBA18FA5A57D1F6869E51

THIS IS THE PLACE TO STAY!!!

This is the place to stay! Loved it, loved it, loved it. (We stayed 4 nights previous at St. Regis and liked W more!) Thanks to W Westwood for totally making the last night of our vacation as amazing as it could be. Only wished we would have stayed longer. Whatever/whenever staff were magical. Reception was quick, happy, friendly, amazing. Rooms were modern, well thought out, clean, new, chic, and more than comfortable. Valet staff were professional and thoughtful (offered bottled water and directions whenever we drove out). Overall, we were treated like royalty. We really appreciated that. It is a beautiful place, the room was spectacular, and the ALL the staff were warm and helpful. Can't wait to return next year.

THIS IS THE PLACE TO STAY!!! This is the place to stay! Loved it, loved it, loved it. (We stayed 4 nights previous at St. Regis and liked W more!) Thanks to W Westwood for totally making the last night of our vacation as amazing as it could be. Only wished we would have stayed longer. Whatever/whenever staff were magical. Reception was quick, happy, friendly, amazing. Rooms were modern, well thought out, clean, new, chic, and more than comfortable. Valet staff were professional and thoughtful (offered bottled water and directions whenever we drove out). Overall, we were treated like royalty. We really appreciated that. It is a beautiful place, the room was spectacular, and the ALL the staff were warm and helpful. Can't wait to return next year.

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2B73F44FF7DEE26FDBF08632A1C8A4C4

Great Westin Service

I stayed at the Westin hotel for over two weeks and the service of the staff was impeccable. They always went out of their way to make sure my stay was enjoyable. Antonio Torres and Oscar were the best! They offered me service like no other and always made sure I started my day off on a good note. I would definitely stay here every time I am in Dallas.

Great Westin Service I stayed at the Westin hotel for over two weeks and the service of the staff was impeccable. They always went out of their way to make sure my stay was enjoyable. Antonio Torres and Oscar were the best! They offered me service like no other and always made sure I started my day off on a good note. I would definitely stay here every time I am in Dallas.

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F98E4CFAA3DE5CFD98C0A45A4C82F34F

Small room in need of renovations

For a 4-star hotel, it was underwhelming. The room was small with a cramped bathroom. The tiny sink was difficult to use without splashing water everywhere, and it had a slow drain. The room decor was nice, but badly in need of repair. The molding was dirty and dented, the carpet was receding from the wall in one area, and there was a large dark stain on the wallpaper. The front desk was rude on the phone. On the plus side, the price we received through Hotwire was great, the amenities were good, and the Wifi was fast. I would not choose to stay here again. By the way, we found overnight parking for $32 at the Interpark on 177 N Wells St.

Small room in need of renovations For a 4-star hotel, it was underwhelming. The room was small with a cramped bathroom. The tiny sink was difficult to use without splashing water everywhere, and it had a slow drain. The room decor was nice, but badly in need of repair. The molding was dirty and dented, the carpet was receding from the wall in one area, and there was a large dark stain on the wallpaper. The front desk was rude on the phone. On the plus side, the price we received through Hotwire was great, the amenities were good, and the Wifi was fast. I would not choose to stay here again. By the way, we found overnight parking for $32 at the Interpark on 177 N Wells St.

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C8130558AA00B58041DBF7D063C3763C

Excellent Service & Staff, Decent Room

The staff made this hotel! Our wonderful experience started at check in with Jessica. She was accommodative, cheerful and made a positive lasting impression on what was a sweltering Chicago day. The excellent staff encounters continued with the waitress at the bar, the concierge on the phone and the bellhops. From the Bliss products in the room to the snacks and cold beverages in the lobby - this W does a nice job with the small touches. The only downside - a room that felt smaller than your average W space.

Excellent Service & Staff, Decent Room The staff made this hotel! Our wonderful experience started at check in with Jessica. She was accommodative, cheerful and made a positive lasting impression on what was a sweltering Chicago day. The excellent staff encounters continued with the waitress at the bar, the concierge on the phone and the bellhops. From the Bliss products in the room to the snacks and cold beverages in the lobby - this W does a nice job with the small touches. The only downside - a room that felt smaller than your average W space.

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F3340787D6E7A31034550DCD3588A1AA

Stylish, perfect place to stay

I have stayed here before, this hotel is on my favorite hotel list in Boston. The staff is very friendly and helpful. The hotel is conveniently located in Boston. Not to far out from the business center and the airport. The rooms are comfortable, well maintained. The fitness is OK, not splendid and could use an upgrade. Free wifi. The restaurant is good, I had dinner and breakfast. On top of all, the building is historic.

Stylish, perfect place to stay I have stayed here before, this hotel is on my favorite hotel list in Boston. The staff is very friendly and helpful. The hotel is conveniently located in Boston. Not to far out from the business center and the airport. The rooms are comfortable, well maintained. The fitness is OK, not splendid and could use an upgrade. Free wifi. The restaurant is good, I had dinner and breakfast. On top of all, the building is historic.

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051A7748872C87CB611C9DEFEC200AB0

Not so great location but close to FlatIron and Union Sq.

First of all the first look at the hotel lobby and surroundings, it is not quite the same you would expect if you are staying in Soho or Midtown. All the stores are peddling either costume jewellery or knock off purses. The staff was nice and they tried hard, but overall the place looks tired and depressed. The room was clean, and spartan. Not even a single picture on the wall. The small room doesn't really bother due to the high ceilings. They have a keurig coffee maker in the room which was busted in my case but I was only here for one night and hotels all over were sold out being fashion week. They did also offer a continental buffet. It was nice to see that the manager who was dressed very nice getting dirty and helping the staff. I gained immediate respect for her and her leadership style. The hotel is not fancy but it has a hard working staff and it is clean.

Not so great location but close to FlatIron and Union Sq. First of all the first look at the hotel lobby and surroundings, it is not quite the same you would expect if you are staying in Soho or Midtown. All the stores are peddling either costume jewellery or knock off purses. The staff was nice and they tried hard, but overall the place looks tired and depressed. The room was clean, and spartan. Not even a single picture on the wall. The small room doesn't really bother due to the high ceilings. They have a keurig coffee maker in the room which was busted in my case but I was only here for one night and hotels all over were sold out being fashion week. They did also offer a continental buffet. It was nice to see that the manager who was dressed very nice getting dirty and helping the staff. I gained immediate respect for her and her leadership style. The hotel is not fancy but it has a hard working staff and it is clean.

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5277105036595035F9908F4A8F56D49B

Back to the Future

Definitely not your standard hotel (that's probably why the logo is "The Standard" standing upside down). The decor is definitely 60's mod. It took some getting use to. You either are going to love it or hate it. As other reviewers have stated, it is very minimalist, no bedside tables. bed on a raised platform, no dressers but cubicles to put your clothes etc. I had a large room which was spacious enough for myself, my wife and a roll away for my daughter. The hotel was clean, the staff was friendly and very attentive. We would call for extra towels and had them before you knew it. The restaurant food was okay, but expensive. The roof top is really nice, great views, warm pool and bar. This hotel is definitely a party place. On Saturdays in the summer they have a pool party open to the public, for a fee. All sorts hang out there from business people to hipsters. It's worth a try if you are looking for a place that breaks the mold. The one reviewer says it more resembles a backpackers hostel, I take issue with that, but it does seem that tattoos are standard. I was here for my son's graduation from USC.

Back to the Future Definitely not your standard hotel (that's probably why the logo is "The Standard" standing upside down). The decor is definitely 60's mod. It took some getting use to. You either are going to love it or hate it. As other reviewers have stated, it is very minimalist, no bedside tables. bed on a raised platform, no dressers but cubicles to put your clothes etc. I had a large room which was spacious enough for myself, my wife and a roll away for my daughter. The hotel was clean, the staff was friendly and very attentive. We would call for extra towels and had them before you knew it. The restaurant food was okay, but expensive. The roof top is really nice, great views, warm pool and bar. This hotel is definitely a party place. On Saturdays in the summer they have a pool party open to the public, for a fee. All sorts hang out there from business people to hipsters. It's worth a try if you are looking for a place that breaks the mold. The one reviewer says it more resembles a backpackers hostel, I take issue with that, but it does seem that tattoos are standard. I was here for my son's graduation from USC.

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ABC859361B4458A26A4159EE8F732FBB

Spacious rooms, Marriott service and a great location!

I find that whenever I stay at a Marriott hotel, friendly and professional service can be assured. The Wardman Park did not disappoint. One of the many added benefits of being in a Marriott is this hotels proximity to several attributes: less than 5 minutes to the Metro, if you are a runner, the running trail of Rock Creek Park is at your doorstep and perhaps one of the best treats, within a five minute walk (or five minute taxi), you have a vast arrange of great ethnic and modestly priced restaurants...from the short walk to Connecticut Avenue, to a walk or a short taxi to the many options in nearby Adams-Morgan. Great hotel and nearby amenities...one can't go wrong!

Spacious rooms, Marriott service and a great location! I find that whenever I stay at a Marriott hotel, friendly and professional service can be assured. The Wardman Park did not disappoint. One of the many added benefits of being in a Marriott is this hotels proximity to several attributes: less than 5 minutes to the Metro, if you are a runner, the running trail of Rock Creek Park is at your doorstep and perhaps one of the best treats, within a five minute walk (or five minute taxi), you have a vast arrange of great ethnic and modestly priced restaurants...from the short walk to Connecticut Avenue, to a walk or a short taxi to the many options in nearby Adams-Morgan. Great hotel and nearby amenities...one can't go wrong!

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16FF7EFC5E953F4286A937D862601DC4

The Cadillac Hotel is Wonderful!

I spent the evening with my two Sons, to have a great family night, and to enjoy the beautiful sunset and being within walking distance of all that Venice has to offer. The Cadillac Hotel is a gem! Jeff and his team do a great job of making a home away from home. You are stepping into history when you stay at the Cadillac Hotel. Charlie Chaplin himself used to spend weeks at a time here at the Cadillac, and one look out the window at sunset tells you why... There is nothing like a sunset at the Cadillac. They have brought great modern amenities to each of the rooms... There is a great gathering area to the left of the lobby to sit and chat, great Starbucks coffee in the morning and so close to so many great restaurants. Enjoy your stay at the Cadillac... Great folks and a great place to stay!

The Cadillac Hotel is Wonderful! I spent the evening with my two Sons, to have a great family night, and to enjoy the beautiful sunset and being within walking distance of all that Venice has to offer. The Cadillac Hotel is a gem! Jeff and his team do a great job of making a home away from home. You are stepping into history when you stay at the Cadillac Hotel. Charlie Chaplin himself used to spend weeks at a time here at the Cadillac, and one look out the window at sunset tells you why... There is nothing like a sunset at the Cadillac. They have brought great modern amenities to each of the rooms... There is a great gathering area to the left of the lobby to sit and chat, great Starbucks coffee in the morning and so close to so many great restaurants. Enjoy your stay at the Cadillac... Great folks and a great place to stay!

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F94E52EEEF0ADED99EFDF74F928A0290

Great Location

Stayed here for the Philadelphia Flower Show. This is the only hotel that allows you access to the Convention Center without having to go outside. Great central location. City Hall and Broad St are just a block away. The Historic Area and Old City are less than a mile away right down Market St in front of the hotel. Chinatown is just around the back only a few blocks away. The Reading Terminal is across the street. Our room was fairly large and spotless. My only complaints are, why no free wi-fi access ($12.95 a day) and if you are putting someone in a room right next to the service elevators please let them know about the noise.

Great Location Stayed here for the Philadelphia Flower Show. This is the only hotel that allows you access to the Convention Center without having to go outside. Great central location. City Hall and Broad St are just a block away. The Historic Area and Old City are less than a mile away right down Market St in front of the hotel. Chinatown is just around the back only a few blocks away. The Reading Terminal is across the street. Our room was fairly large and spotless. My only complaints are, why no free wi-fi access ($12.95 a day) and if you are putting someone in a room right next to the service elevators please let them know about the noise.

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DEA932959017EA38C0C4FF73C5FC5789

Great Time in Chicago

Took my wife to the Sheraton Chicago Towers for her birthday weekend, the staff were friendly and the accomodatations were top notch! The hotel Manager went out of his way to make sure we had everything we needed and the personal service was excellent. Hotel is within walking distance to Michigan Ave. (shopping) and only a few blocks walk from the Navy Pier. Plenty of local restaurants and things to do, we never once had to catch a cab. Highly recommend and will certainly stay again next time we are in Chicago.

Great Time in Chicago Took my wife to the Sheraton Chicago Towers for her birthday weekend, the staff were friendly and the accomodatations were top notch! The hotel Manager went out of his way to make sure we had everything we needed and the personal service was excellent. Hotel is within walking distance to Michigan Ave. (shopping) and only a few blocks walk from the Navy Pier. Plenty of local restaurants and things to do, we never once had to catch a cab. Highly recommend and will certainly stay again next time we are in Chicago.

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4D2018276479005132FE90C5E028B65A

Beautiful, elegant, awesome service and pampering.

I stay here frequently and I can always count on the same excellent quality and service. The rooms are very plush and elegant. The service is five star. There is a hotel car and driver service provided for free to take you places that are within a short range. We went to the Beverly Center to shop and were dropped right at the entrance. Pickup was a mere phone call to the driver and voila! He was right there to pick us up and bring us back in time for a fabulous dinner at one of the best restaurants in L.A. - Culina. (Modern Italian) - (Don't forget to tip the sweet, amicable driver.)

Beautiful, elegant, awesome service and pampering. I stay here frequently and I can always count on the same excellent quality and service. The rooms are very plush and elegant. The service is five star. There is a hotel car and driver service provided for free to take you places that are within a short range. We went to the Beverly Center to shop and were dropped right at the entrance. Pickup was a mere phone call to the driver and voila! He was right there to pick us up and bring us back in time for a fabulous dinner at one of the best restaurants in L.A. - Culina. (Modern Italian) - (Don't forget to tip the sweet, amicable driver.)

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C87F7E1796D436F410BAECECB2DF2775

Stayed for a convenient return to NYC

Stayed for a convenient return to NYC via Southwest (Dallas Love to Houston Hobby - $60) then JetBlue (Houston Hobby to JFK - $!00) (vs. $350+ for any other airline). The location was fine for the airport. The hotel appears to have been nicely renovated recently, and the staff was very friendly. The free included breakfast was very nice, and there was a warm atmosphere in the common areas. The location was fine for the purpose and the reasonable cost. Although it was not very close to a downtown restaurant type area, you could fine OK restaurants and easily drive to anywhere. Some other reviews have said you might stay as inexpensively at other more central locations but I did not find that to be the case ($100 here, and very comfortable and friendly) vs. minimum of $200 anywhere else, and that was in the very slow January time frame. So I found this to be very comfortable and a very good value. Would definitely stay there again.

Stayed for a convenient return to NYC Stayed for a convenient return to NYC via Southwest (Dallas Love to Houston Hobby - $60) then JetBlue (Houston Hobby to JFK - $!00) (vs. $350+ for any other airline). The location was fine for the airport. The hotel appears to have been nicely renovated recently, and the staff was very friendly. The free included breakfast was very nice, and there was a warm atmosphere in the common areas. The location was fine for the purpose and the reasonable cost. Although it was not very close to a downtown restaurant type area, you could fine OK restaurants and easily drive to anywhere. Some other reviews have said you might stay as inexpensively at other more central locations but I did not find that to be the case ($100 here, and very comfortable and friendly) vs. minimum of $200 anywhere else, and that was in the very slow January time frame. So I found this to be very comfortable and a very good value. Would definitely stay there again.

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EBDE46ABAEA1ED9AA72FC51077D05091

I would stay here again

The hotel is right off of the highway and close to shopping and dining which is a plus for us. The people were friendly, smiling and always helpful. I wish I could remember the young woman's name as she was thorough and helpful with my reservations and the reservations for my family. The hotel was clean, had upgraded appliance, flat screen TV etc. breakfast was standard but can't complain when they offer it free. We only stayed for a couple of nights but I would stay here again if we are in San Antonio again.

I would stay here again The hotel is right off of the highway and close to shopping and dining which is a plus for us. The people were friendly, smiling and always helpful. I wish I could remember the young woman's name as she was thorough and helpful with my reservations and the reservations for my family. The hotel was clean, had upgraded appliance, flat screen TV etc. breakfast was standard but can't complain when they offer it free. We only stayed for a couple of nights but I would stay here again if we are in San Antonio again.

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4404DB788EB3F7778A9B6B588F207FBF

Special Anniversary Long Weekend

Sofitel is a jewel in the crown of NYC. This European boutique hotel is tucked away on a reasonably quite street in midtown near grand central and minutes from the Theatre District. Serice is impeccable and room decor very comforting. Food is superb. Price is very competitive. Epitome of customer servcie excellence.

Special Anniversary Long Weekend Sofitel is a jewel in the crown of NYC. This European boutique hotel is tucked away on a reasonably quite street in midtown near grand central and minutes from the Theatre District. Serice is impeccable and room decor very comforting. Food is superb. Price is very competitive. Epitome of customer servcie excellence.

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3A72889EC7A41D067E56DDAF3E924689

Little Pricey for the Location but A Nice Place

Nice hotel. Enjoyed my stay. Very clean, quiet, and comfortable. Friendly staff. Good location for the business traveler going to Houston. However, a little pricey for the location. Should offer a free full breakfast for the room rate charged.

Little Pricey for the Location but A Nice Place Nice hotel. Enjoyed my stay. Very clean, quiet, and comfortable. Friendly staff. Good location for the business traveler going to Houston. However, a little pricey for the location. Should offer a free full breakfast for the room rate charged.

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79C1C3CDF71F1F41C8E8F37E553D2430

great location, very friendly staff!

the location of the hotel in the city center, directly at an underground-station, was great. especially as we didn´t expect such a central location. although located in the heart of new york it wasn´t noisy at all. the rooms are not to big but it´s ok for the time we´ve spent there. the hotel staff - especially damien, the receptionist who helped us with restaurant reservations, booked a 9/11 memorial visit (for sure without provision as it was free) and gave some useful hints on what to do and where to go - was a big help and very, very friendly!

great location, very friendly staff! the location of the hotel in the city center, directly at an underground-station, was great. especially as we didn´t expect such a central location. although located in the heart of new york it wasn´t noisy at all. the rooms are not to big but it´s ok for the time we´ve spent there. the hotel staff - especially damien, the receptionist who helped us with restaurant reservations, booked a 9/11 memorial visit (for sure without provision as it was free) and gave some useful hints on what to do and where to go - was a big help and very, very friendly!

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0E0606C87D7DB41C4CE94A9EAF7EEFD2

Average Hampton and they Nickel and Dime families

Stayed at this Hampton Inn for 8 days in May 2012 to visit SD sights and family. The first shock was that when I asked for a crib they wanted to charge me $10/day and then another manager relented and said that cribs are no charge but extra beds are. Unlike other Hampton Inns I have stayed at, they don't have microwaves or refrigerators in the rooms as standard. You need to order them for another $10/day for each. When I told them that I have never had other Hampton Inns charge me for these appliances, they said, "Well, since you are staying a whole week we will only charge your $10 for each for the week" I said "Well OK..." but still a annoyed. If they charged me $10 per day, I could have bought one for the week. Except for a few employees (Maria in the breakfast area - you are great!), the rest of the employees do not have a smile on their face and seem unhappy. Pool is small but adequate. Beware that right now they are doing construction around the hotel that starts around 6am and you can hear it from the rooms. I would not go back to this Hampton Inn, just because they nickel and dime you, however, it was convenient for us to visit family in Vista and go to Legoland and Sea World.

Average Hampton and they Nickel and Dime families Stayed at this Hampton Inn for 8 days in May 2012 to visit SD sights and family. The first shock was that when I asked for a crib they wanted to charge me $10/day and then another manager relented and said that cribs are no charge but extra beds are. Unlike other Hampton Inns I have stayed at, they don't have microwaves or refrigerators in the rooms as standard. You need to order them for another $10/day for each. When I told them that I have never had other Hampton Inns charge me for these appliances, they said, "Well, since you are staying a whole week we will only charge your $10 for each for the week" I said "Well OK..." but still a annoyed. If they charged me $10 per day, I could have bought one for the week. Except for a few employees (Maria in the breakfast area - you are great!), the rest of the employees do not have a smile on their face and seem unhappy. Pool is small but adequate. Beware that right now they are doing construction around the hotel that starts around 6am and you can hear it from the rooms. I would not go back to this Hampton Inn, just because they nickel and dime you, however, it was convenient for us to visit family in Vista and go to Legoland and Sea World.

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347B3F5EEF2E602A1E0407CD9D4292A9

Air Conditioning System is a Serious Flaw

We booked a mini-suite for a four night stay at the Casablanca. I have to say it met many of our expectations based on the positive comments on Tripadvisor. We visited in mid August and as expected the weather was hot and muggy. The big problem for us was that the window mounted air conditioning just does not cope adequately with this sort of weather and they were also quite noisy. The hotel corridors are also not air conditioned and are very stuffy. The biggest thing the hotel has going for it is the location and the ability to escape the madness of Time Square. We would consider staying at the Casablanca on future visits to New York, but only if they completely replace their climate control system to meet modern standards.

Air Conditioning System is a Serious Flaw We booked a mini-suite for a four night stay at the Casablanca. I have to say it met many of our expectations based on the positive comments on Tripadvisor. We visited in mid August and as expected the weather was hot and muggy. The big problem for us was that the window mounted air conditioning just does not cope adequately with this sort of weather and they were also quite noisy. The hotel corridors are also not air conditioned and are very stuffy. The biggest thing the hotel has going for it is the location and the ability to escape the madness of Time Square. We would consider staying at the Casablanca on future visits to New York, but only if they completely replace their climate control system to meet modern standards.

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FF4580160677451173F9CB5F918F6502

Great for a weekend trip

I booked 2 rooms at this hotel on priceline for $97/night for a weekend trip. When I got there, the man at the front desk was happy to change one of the rooms from a king size bed to 2 doubles. He also looked me up in their database to find out that I had previously joined their points program, then he did his best to get a lower floor for one of the rooms. Great service. The rooms themselves were really nice. The views of the city were great, but I love concrete so it may not be considered a good view to others. I could see the Space Needle from my room though, and a bit of Lake Union too. We could only hear a few sounds from the people upstairs. Otherwise, it's pretty soundproof. The location is great; easy walking distance to shopping, restaurants and Pike Place Market. There's a Bartell Drugs across the street - very handy when I wasn't feeling well one day. We went to "Il Fornaio" restaurant close by - it was excellent. A few complaints: no wifi (it really bugs me that 4-star hotels don't offer wifi in guestrooms); the fridge in the room is full of food but there's a sign saying that if you remove any of it to make room for your own things, you'll be charged a $25 fee; the double showerheads were great but the drain can't handle all the water so it collects at the bottom of the tub; the cold water faucet at the bathroom sink leaked and water collected on the counter. I didn't use many of the hotel amenities but the concierge did suggest a seafood restaurant (possibly Blue Acre) to my parents that was extremely disappointing. They found out that the hotel concierge knew the maitre d' personally, giving the impression that she suggested the restaurant for personal benefit. The valet parking costs $43/day and self-serve parking is $41/day (in and out is permitted with both options). The guys were really helpful and friendly even when we decided to go with self-serve. The wifi in the lobby is fast, you just have to ask for the code from the front desk. One last thing - we walked past a security guard who had helped my parents' neighbor get back into his room. We looked like we were loitering because we couldn't remember which room my parents were in. He asked if he could help and ended up calling down to the front desk to confirm the room number. He was very nice & professional. It was impressive to know that security is sharp and aware but still has good customer service skills. Overall it was a great stay and I will definitely stay again, if I can get a good deal.

Great for a weekend trip I booked 2 rooms at this hotel on priceline for $97/night for a weekend trip. When I got there, the man at the front desk was happy to change one of the rooms from a king size bed to 2 doubles. He also looked me up in their database to find out that I had previously joined their points program, then he did his best to get a lower floor for one of the rooms. Great service. The rooms themselves were really nice. The views of the city were great, but I love concrete so it may not be considered a good view to others. I could see the Space Needle from my room though, and a bit of Lake Union too. We could only hear a few sounds from the people upstairs. Otherwise, it's pretty soundproof. The location is great; easy walking distance to shopping, restaurants and Pike Place Market. There's a Bartell Drugs across the street - very handy when I wasn't feeling well one day. We went to "Il Fornaio" restaurant close by - it was excellent. A few complaints: no wifi (it really bugs me that 4-star hotels don't offer wifi in guestrooms); the fridge in the room is full of food but there's a sign saying that if you remove any of it to make room for your own things, you'll be charged a $25 fee; the double showerheads were great but the drain can't handle all the water so it collects at the bottom of the tub; the cold water faucet at the bathroom sink leaked and water collected on the counter. I didn't use many of the hotel amenities but the concierge did suggest a seafood restaurant (possibly Blue Acre) to my parents that was extremely disappointing. They found out that the hotel concierge knew the maitre d' personally, giving the impression that she suggested the restaurant for personal benefit. The valet parking costs $43/day and self-serve parking is $41/day (in and out is permitted with both options). The guys were really helpful and friendly even when we decided to go with self-serve. The wifi in the lobby is fast, you just have to ask for the code from the front desk. One last thing - we walked past a security guard who had helped my parents' neighbor get back into his room. We looked like we were loitering because we couldn't remember which room my parents were in. He asked if he could help and ended up calling down to the front desk to confirm the room number. He was very nice & professional. It was impressive to know that security is sharp and aware but still has good customer service skills. Overall it was a great stay and I will definitely stay again, if I can get a good deal.

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2F57A0A4B74743BD464C87817FDE7899

Great, brand new hotel

But I do have one concern, noise. Sure it's New York and you expect noise, but even though we stayed on the 2nd floor, it wasn't the outside noise that we heard, but rather inside noise. At 4 am when the bars closed and folks stumbled home/back to the hotel, I could hear everything. In particular high heels on the wood floors - which is a shame because I loved the wood floors (and from the room next door not upstairs). Granted my room had a possibility of being an adjoining room with said drunk girl but still quite noisy. I also heard the door from the the other room next to us. Other than the noise I really liked the hotel though. Very nice, clean, modern and cool. Loved the bathroom/shower (although the hole in the glass to the sink made no sense to me).

Great, brand new hotel But I do have one concern, noise. Sure it's New York and you expect noise, but even though we stayed on the 2nd floor, it wasn't the outside noise that we heard, but rather inside noise. At 4 am when the bars closed and folks stumbled home/back to the hotel, I could hear everything. In particular high heels on the wood floors - which is a shame because I loved the wood floors (and from the room next door not upstairs). Granted my room had a possibility of being an adjoining room with said drunk girl but still quite noisy. I also heard the door from the the other room next to us. Other than the noise I really liked the hotel though. Very nice, clean, modern and cool. Loved the bathroom/shower (although the hole in the glass to the sink made no sense to me).

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9D7EE3BFD2A8A98A56D86FC4173A7684

Use their Buy 2 Nights and get the 3rd Free Offer

Very nice rooms and good service. They do not have a restaurant but walking distance to everything so very good location. A nice getaway during the week if you can take advantage of the Buy 2 Get 1 Night free offer.

Use their Buy 2 Nights and get the 3rd Free Offer Very nice rooms and good service. They do not have a restaurant but walking distance to everything so very good location. A nice getaway during the week if you can take advantage of the Buy 2 Get 1 Night free offer.

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86B302039421F0F907DC4A75227306E7

Clean, friendly, great location.

I am adamant about value. We were able to stay here 2 nights at a great price thanks to Priceline. For The Price, this was a very good stay. The 7th floor king-bed room was small, but big enough. The bed was comfortable, the entire room was very clean, and even though it was 99 degrees outside, our east-facing room stayed cool enough with the shutters closed. Not so sure the west & south-facing rooms would be so cool with those temperatures. Location is great; right on DuPont Circle. Red-Line Metro stop is 2 blocks away from the back entrance to the hotel. The wireless internet service was the fastest we've had in a hotel in a very long time. What I didn't like: shutters on the windows didn't seem to fit with the euro-chic decor of the rest of the room. And they let in a lot of light. We were there in late June, and it was daylight-bright in our room by 6 a.m. with the shutters as closed as we could get them. Our bed was 7 ft. from the entrance to the room. Hallway noise could have been an issue, but there were rarely people in the hallway. The toilet area floor will get wet from the shower, which is just an unfortunate design. The bathroom towels are huge, but ours were not fluffy or particularly absorbent. The lighting in the room was insufficient for me (well, except in the morning!). We would stay here again and recommend it to friends if the price is right. Please keep in mind that not every room is the same as the one we were assigned.

Clean, friendly, great location. I am adamant about value. We were able to stay here 2 nights at a great price thanks to Priceline. For The Price, this was a very good stay. The 7th floor king-bed room was small, but big enough. The bed was comfortable, the entire room was very clean, and even though it was 99 degrees outside, our east-facing room stayed cool enough with the shutters closed. Not so sure the west & south-facing rooms would be so cool with those temperatures. Location is great; right on DuPont Circle. Red-Line Metro stop is 2 blocks away from the back entrance to the hotel. The wireless internet service was the fastest we've had in a hotel in a very long time. What I didn't like: shutters on the windows didn't seem to fit with the euro-chic decor of the rest of the room. And they let in a lot of light. We were there in late June, and it was daylight-bright in our room by 6 a.m. with the shutters as closed as we could get them. Our bed was 7 ft. from the entrance to the room. Hallway noise could have been an issue, but there were rarely people in the hallway. The toilet area floor will get wet from the shower, which is just an unfortunate design. The bathroom towels are huge, but ours were not fluffy or particularly absorbent. The lighting in the room was insufficient for me (well, except in the morning!). We would stay here again and recommend it to friends if the price is right. Please keep in mind that not every room is the same as the one we were assigned.

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21B56314BB04396C2591B55524A92012

Nice Place

This hotel is located on what is referred to as Hospital Hill because there are some many hospitals, medical centers, doctor's offices and schools around it. The hotel was kind of old school in appearance. They had a place called the Hunt Club downstairs that looked to be a lounge, but I think you had to be 65 to get in... Room was very comfortable, clean and pretty spacious. Staff was nice and attentive. Carpet in elevator is changed daily to identify the day. Walking distance to a bunch of things if you don't mind hills. If you do they have a car service available to you.

Nice Place This hotel is located on what is referred to as Hospital Hill because there are some many hospitals, medical centers, doctor's offices and schools around it. The hotel was kind of old school in appearance. They had a place called the Hunt Club downstairs that looked to be a lounge, but I think you had to be 65 to get in... Room was very comfortable, clean and pretty spacious. Staff was nice and attentive. Carpet in elevator is changed daily to identify the day. Walking distance to a bunch of things if you don't mind hills. If you do they have a car service available to you.

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2EDF37B957364D4EE772DBCDFF01F520

Enjoyed our stay

Had a couple small issues and they were delt w immediately....very pleased. Our maltipoo had a great time too. Staff was top notch. Concierge was amazing. We will be back. I would highly recommend a tour or two. It gave us a great overlay of the city and help plan our week stay.

Enjoyed our stay Had a couple small issues and they were delt w immediately....very pleased. Our maltipoo had a great time too. Staff was top notch. Concierge was amazing. We will be back. I would highly recommend a tour or two. It gave us a great overlay of the city and help plan our week stay.

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2EE15306DB07C19E63593D5C1946EFE2

Probably the Best luxury hotel in lower Manhattan

If you’re looking for a luxury hotel away of midtown and all the tourist confusion, Trump SoHo is the best choice. Good location to all lower town attractions, restaurants and bars. The rooms are great with state of the art technology and a cool ceiling to floor windows with a fantastic view and the bathroom is gorgeous and very spacious. Great service and a nice restaurant. The only downside is the A/C that is pretty noisy.

Probably the Best luxury hotel in lower Manhattan If you’re looking for a luxury hotel away of midtown and all the tourist confusion, Trump SoHo is the best choice. Good location to all lower town attractions, restaurants and bars. The rooms are great with state of the art technology and a cool ceiling to floor windows with a fantastic view and the bathroom is gorgeous and very spacious. Great service and a nice restaurant. The only downside is the A/C that is pretty noisy.

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F62E2A3358D7E2693140E19821883DC9

Not Impressed

I went to this hotel (would not call it a resort) for a conference and stayed there for three days. Knowing that this place would be packed for the conference, I made a reservation 2 months ahead, thinking that I could get a better room. When I made the reservation, I reserved a room in the Royal Palm Tower, which is supposed to be the biggest room with two quenn bed, nice view, and a balcony. However, when I got there, although the front desk told me that I had a two-quenn bed room, when I got to my unit, I found it in a complex (not the tower that I reserved) under a stair case, no view, with two double-beds instead. The beds were not comfortable to sleep on. Since the place was packed with two conferences going on at the same time, I did not ask for a different room, which was a mistake. In addition, the hot water boiler was way over the other side and it took forever just to have loop warm water. When we checked out, I mentioned to the front desk and was told that there was nothing they could do and that queen beds were available "on requests only", which I thought I did. It's not like I was asking for compensation or anything. A heartful apology from the manager would've done it. In addition, this place did not have enough parking space to hold two conferences at the same time and we were having hard time finding parking space after we went out for lunch. The last day of the stay, we went to one of their restaurant there to get a bite before I had to go and do my presentation. The place was full of people but only with one waitress. We had to ask three times and it took 20 minutes before the second waitress finally showed up. By the time the food got to our table, I had to leave for my presentation. You would think that the management would realize that there were two conferences going on and schedule more people in those restaurants. Obviously this place only cares about the money and not the customer services. I would not go back there again. And if the conference is going to be held here, I would not go to that conference. This is how much I do not like this place.

Not Impressed I went to this hotel (would not call it a resort) for a conference and stayed there for three days. Knowing that this place would be packed for the conference, I made a reservation 2 months ahead, thinking that I could get a better room. When I made the reservation, I reserved a room in the Royal Palm Tower, which is supposed to be the biggest room with two quenn bed, nice view, and a balcony. However, when I got there, although the front desk told me that I had a two-quenn bed room, when I got to my unit, I found it in a complex (not the tower that I reserved) under a stair case, no view, with two double-beds instead. The beds were not comfortable to sleep on. Since the place was packed with two conferences going on at the same time, I did not ask for a different room, which was a mistake. In addition, the hot water boiler was way over the other side and it took forever just to have loop warm water. When we checked out, I mentioned to the front desk and was told that there was nothing they could do and that queen beds were available "on requests only", which I thought I did. It's not like I was asking for compensation or anything. A heartful apology from the manager would've done it. In addition, this place did not have enough parking space to hold two conferences at the same time and we were having hard time finding parking space after we went out for lunch. The last day of the stay, we went to one of their restaurant there to get a bite before I had to go and do my presentation. The place was full of people but only with one waitress. We had to ask three times and it took 20 minutes before the second waitress finally showed up. By the time the food got to our table, I had to leave for my presentation. You would think that the management would realize that there were two conferences going on and schedule more people in those restaurants. Obviously this place only cares about the money and not the customer services. I would not go back there again. And if the conference is going to be held here, I would not go to that conference. This is how much I do not like this place.

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60B7B8B19D84625AF2968989B2B82A0C

Nice first Time in NY hotel

For a first time visit to NY this hotel is central and I would recommend it. However it is VERY expensive considering the size of the room, at least you get free internet, but for the price it better have. September was a perfect time to see New York, would deffintly reccomend traveling at this time of year.

Nice first Time in NY hotel For a first time visit to NY this hotel is central and I would recommend it. However it is VERY expensive considering the size of the room, at least you get free internet, but for the price it better have. September was a perfect time to see New York, would deffintly reccomend traveling at this time of year.

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044F5100982F0D1BF5AD0CD8396D0F51

A tale of two rooms

Back again but regrettably I have realised that there is a remarkable degree of inconsistency at this hotel. I was to make 2 visits to this hotel in the space of a week. On the first night I was allocated a lovely room on the 9th floor overlooking 44th st. Although the rooms are not particularly large in this hotel this room still had plenty of space and was spotlessly clean. The large TV was appreciated but more about that later. However a few nights later I returned and received what I can only describe as a box room on the 5th floor (Room 505). All day and night I could hear staff and guests marching up and down the corridor, it felt like my bed was literally in the hallway. A tiny television hung from the corner of the room, much different to the TV provided in the previous one. The cleaning was certainly not up to scratch with hairs all over the bathrooms and balled up tissue under the bed. There was no view from the room, just a dark brick wall yet the room became excrutiatingly warm even though there was snow on the ground outside. When I switched on the AC unit it rattled to life and remained louder then a steam train for the rest of my visit. This merely gave me the choice of a sweaty sleepless night or a noisy sleepless night!!!!!! Also between my suitcase and the furniture there was little space for anything else, even trying to set up the ironing board was like a game of tetris. Despite this I still find the staff to be wonderful and charming and I absolutely love the Wheeltapper Pub....not just because it reminds me of home but the outdoor decked area is fantastic even in the cold winter months. I also returned again for my Irish Breakfast which is second only to my own home made one! I dont mind small pokey rooms in old buildings like this but when they seem to be neglected in such a manner it is then that I become critical. My reviews of this hotel have always been up and down but on this occassion alas I have noticed a trend. I seriously hope something gets done about it or my last review may be the last decent one I give!

A tale of two rooms Back again but regrettably I have realised that there is a remarkable degree of inconsistency at this hotel. I was to make 2 visits to this hotel in the space of a week. On the first night I was allocated a lovely room on the 9th floor overlooking 44th st. Although the rooms are not particularly large in this hotel this room still had plenty of space and was spotlessly clean. The large TV was appreciated but more about that later. However a few nights later I returned and received what I can only describe as a box room on the 5th floor (Room 505). All day and night I could hear staff and guests marching up and down the corridor, it felt like my bed was literally in the hallway. A tiny television hung from the corner of the room, much different to the TV provided in the previous one. The cleaning was certainly not up to scratch with hairs all over the bathrooms and balled up tissue under the bed. There was no view from the room, just a dark brick wall yet the room became excrutiatingly warm even though there was snow on the ground outside. When I switched on the AC unit it rattled to life and remained louder then a steam train for the rest of my visit. This merely gave me the choice of a sweaty sleepless night or a noisy sleepless night!!!!!! Also between my suitcase and the furniture there was little space for anything else, even trying to set up the ironing board was like a game of tetris. Despite this I still find the staff to be wonderful and charming and I absolutely love the Wheeltapper Pub....not just because it reminds me of home but the outdoor decked area is fantastic even in the cold winter months. I also returned again for my Irish Breakfast which is second only to my own home made one! I dont mind small pokey rooms in old buildings like this but when they seem to be neglected in such a manner it is then that I become critical. My reviews of this hotel have always been up and down but on this occassion alas I have noticed a trend. I seriously hope something gets done about it or my last review may be the last decent one I give!

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27DD08CE5BC70A665DD3F0E7A91C5ECB

Sleep? You're kidding!

The hotel was clean and the staff polite and helpful, but the good news stops there. This was supposed to be a deluxe king suite, reserved for us as presenters at a conference. There were two spacious rooms, but the sleeping accommodations were a disaster. The only bed was the tiniest I've seen - not sure it even qualifies as a double. The frame was set for a queen, and consequently I kept banging my ankles on the steel support that projected several inches from the middle of the box spring. The sheets and blanket were scarcely big enough to cover the top of the mattress, and my husband and I fought over them the entire time we slept, which wasn't much. He is 6'2", and his feet hung off the end of the bed. The hide-a-bed was no better - there was no padding on the springs so that every move caused a spring to poke and wake up the sleeper. There were no sheets or pillows for the hide-a-bed when we arrived, and it took several hours for them to be delivered. We got one tiny bar of soap to divide between the sink and the shower. The phone wasn't working, but the staff addressed that. We did not ask to change the room because we didn't want to embarrass our hosts, but we will never stay in a Crowne Plaza again.

Sleep? You're kidding! The hotel was clean and the staff polite and helpful, but the good news stops there. This was supposed to be a deluxe king suite, reserved for us as presenters at a conference. There were two spacious rooms, but the sleeping accommodations were a disaster. The only bed was the tiniest I've seen - not sure it even qualifies as a double. The frame was set for a queen, and consequently I kept banging my ankles on the steel support that projected several inches from the middle of the box spring. The sheets and blanket were scarcely big enough to cover the top of the mattress, and my husband and I fought over them the entire time we slept, which wasn't much. He is 6'2", and his feet hung off the end of the bed. The hide-a-bed was no better - there was no padding on the springs so that every move caused a spring to poke and wake up the sleeper. There were no sheets or pillows for the hide-a-bed when we arrived, and it took several hours for them to be delivered. We got one tiny bar of soap to divide between the sink and the shower. The phone wasn't working, but the staff addressed that. We did not ask to change the room because we didn't want to embarrass our hosts, but we will never stay in a Crowne Plaza again.

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3323298FB542C77EB4C997383136198C

Great location and good service

I stay here often when in Indianapolis. Nice gym, pool in the lower lobby. Breakfast is great. I loved the little extras. Room was very nice and very clean. Hotel staff is very friendly and upbeat. Close to a lot of really good restaurants and a shopping area.

Great location and good service I stay here often when in Indianapolis. Nice gym, pool in the lower lobby. Breakfast is great. I loved the little extras. Room was very nice and very clean. Hotel staff is very friendly and upbeat. Close to a lot of really good restaurants and a shopping area.

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960B0C09262B027ECF2B86DBC240DA50

Needs some serious updating

I have stayed here several times and it continues to be a dissapointment. Due to company travel this is where we always end up staying. This hotel is in bad need of maintenance and updates. The staff is adequate but not very helpful or understanding of the problems travellers encounter at this place. Keys do not work, toilets overflow, rooms are booked for other guests that try and enter your room when you are there. The last time I was there bith business center computers were out of order, as well as both treadmills and the clothes dryer. Free parking and a great restaurant and bar are the only positive items I can comment on.

Needs some serious updating I have stayed here several times and it continues to be a dissapointment. Due to company travel this is where we always end up staying. This hotel is in bad need of maintenance and updates. The staff is adequate but not very helpful or understanding of the problems travellers encounter at this place. Keys do not work, toilets overflow, rooms are booked for other guests that try and enter your room when you are there. The last time I was there bith business center computers were out of order, as well as both treadmills and the clothes dryer. Free parking and a great restaurant and bar are the only positive items I can comment on.

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83FE21082F96F5B473A2F3C996DA3304

Excellent location in the heart of Boston MA

The Marriott Boston Copley is centrally located in Boston MA with very easy access to the Backbay area - its just walking distance. Rooms a comfortably appointed as can be expected of any Marriott. It is just behind the Prudential Centre and in fact connected to the Centre by a covered walk-way above street level. Whatever the weather outside, you can get to the Prudential Centre without any hassles. If you choose not to eat at the hotel and would like a quick inexpensive bite, the Centre has a Food-Court with many options. There is also a Shaws Store just across the road. Copley Square is just a short walk away as is Newbury Street. The old South Church and Trinity Church are on Copley Square. NB. The Hotel is ideally located for those visiting the Berklee College of Music in Boston. The rooms with a view of the Charles River have some interesting vistas for a keen photographer.

Excellent location in the heart of Boston MA The Marriott Boston Copley is centrally located in Boston MA with very easy access to the Backbay area - its just walking distance. Rooms a comfortably appointed as can be expected of any Marriott. It is just behind the Prudential Centre and in fact connected to the Centre by a covered walk-way above street level. Whatever the weather outside, you can get to the Prudential Centre without any hassles. If you choose not to eat at the hotel and would like a quick inexpensive bite, the Centre has a Food-Court with many options. There is also a Shaws Store just across the road. Copley Square is just a short walk away as is Newbury Street. The old South Church and Trinity Church are on Copley Square. NB. The Hotel is ideally located for those visiting the Berklee College of Music in Boston. The rooms with a view of the Charles River have some interesting vistas for a keen photographer.

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20AFC2AFC4797F30EF6429750DFA101D

Solid location, great experience!

This Crowne Plaza was a delight to stay a night. The beds were very comfortable, the pillows were nice and the room was spacious and clean. The front desk staff was efficient and friendly. The biggest advantage to this Crowne Plaza is its location. A five minute bus ride downtown, or a two minute drive to downtown makes it attractive. Also, its proximity to Greektown and the United Center does make it ideal. There often seems to be a deal to stay at this location, I had a groupon, so that helps. That said, the overall experience at the Crowne Plaza-Metro was very positive and would recommend it to anyone staying in Chicago.

Solid location, great experience! This Crowne Plaza was a delight to stay a night. The beds were very comfortable, the pillows were nice and the room was spacious and clean. The front desk staff was efficient and friendly. The biggest advantage to this Crowne Plaza is its location. A five minute bus ride downtown, or a two minute drive to downtown makes it attractive. Also, its proximity to Greektown and the United Center does make it ideal. There often seems to be a deal to stay at this location, I had a groupon, so that helps. That said, the overall experience at the Crowne Plaza-Metro was very positive and would recommend it to anyone staying in Chicago.

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95D0B9AEE2009F9821B1CA9A62377FFF

Nice northern Phoenix location.

Very slow elevator here. Nice bath tile. No lotion. No comforter. Breakfast was better than most Marriotts but the evening meal was not as good as Residence Inn (located very nearby). Lady serving at the evening bar was rude and never smiled. Hotel is nicely located for quick highway access.

Nice northern Phoenix location. Very slow elevator here. Nice bath tile. No lotion. No comforter. Breakfast was better than most Marriotts but the evening meal was not as good as Residence Inn (located very nearby). Lady serving at the evening bar was rude and never smiled. Hotel is nicely located for quick highway access.

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DC234B8016E52561FC9A3BF17391C53E

Perfect Location; Free Parking; and Great Beds, but

My stay was to have a home-away-from-home during my 'pack out' in advance of moving abroad, so my requirements are a bit different from most. The location is outstanding! It is so nice to be right on the water (you are at dock level) and to have the lovely brick walkway right outside to wander in and about Fell's Point...You get a real sense of the harbor, and with all the joggers and walkers, it feels very safe. It is also fantastic to have free, gated parking--parking is very, very tough in Fell's Point. The bed is absolutely a dream. This is, I would say, the best place to stay if you want easy access to walkable restaurants, water taxis (take one to Ft McHenry) and to be in a seaport city but not *in* the city! It feels quaint, and not at all like downtown Balti, but you are within a couple of minutes of the inner harbor, which is just too gritty and touristy when you are tired. (and somewhat less safe). It's nice not to be right in the middle of the hub-bub. I had a water view room, which really is a marina view. I asked what the marina view was and they said it was basically the parking lot, so ...get the water view room...There are people walking by but they don't linger, and they are generally quiet, unlike in the middle of Fell's Point... I only disappointment, though, was that there was no room service...I just wanted to enjoy a nice cold drink and mellow out after day one of the movers. And, this morning, I would have paid to have some breakfast brought in as well...but alas. However, the room does have an empty fridge waiting for you to stock, and a big coffee pot (but the cups are small, but cute--I like mugs, but that's just me). There was no creamer that I saw either, but I'd bought milk the night before at the 7-11 (within easy walking distance & the only "hip" one I've ever been to!). You are within a block of a pub, though, and I realize most people are at Henderson's to venture out and enjoy the night life. Tonight, that's my plan! I really like this place. No headache at all with the ample, safe parking, and near so many great things...like Bonaparte's and the main attractions in Fell's Point. Being able to walk the brick walk along the water is also a huge plus. Quite nice, but bring any in-room beverages or snacks you might want to enjoy...

Perfect Location; Free Parking; and Great Beds, but My stay was to have a home-away-from-home during my 'pack out' in advance of moving abroad, so my requirements are a bit different from most. The location is outstanding! It is so nice to be right on the water (you are at dock level) and to have the lovely brick walkway right outside to wander in and about Fell's Point...You get a real sense of the harbor, and with all the joggers and walkers, it feels very safe. It is also fantastic to have free, gated parking--parking is very, very tough in Fell's Point. The bed is absolutely a dream. This is, I would say, the best place to stay if you want easy access to walkable restaurants, water taxis (take one to Ft McHenry) and to be in a seaport city but not *in* the city! It feels quaint, and not at all like downtown Balti, but you are within a couple of minutes of the inner harbor, which is just too gritty and touristy when you are tired. (and somewhat less safe). It's nice not to be right in the middle of the hub-bub. I had a water view room, which really is a marina view. I asked what the marina view was and they said it was basically the parking lot, so ...get the water view room...There are people walking by but they don't linger, and they are generally quiet, unlike in the middle of Fell's Point... I only disappointment, though, was that there was no room service...I just wanted to enjoy a nice cold drink and mellow out after day one of the movers. And, this morning, I would have paid to have some breakfast brought in as well...but alas. However, the room does have an empty fridge waiting for you to stock, and a big coffee pot (but the cups are small, but cute--I like mugs, but that's just me). There was no creamer that I saw either, but I'd bought milk the night before at the 7-11 (within easy walking distance & the only "hip" one I've ever been to!). You are within a block of a pub, though, and I realize most people are at Henderson's to venture out and enjoy the night life. Tonight, that's my plan! I really like this place. No headache at all with the ample, safe parking, and near so many great things...like Bonaparte's and the main attractions in Fell's Point. Being able to walk the brick walk along the water is also a huge plus. Quite nice, but bring any in-room beverages or snacks you might want to enjoy...

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37C95301BFED2AC7C03978B3A99E21B0

Very nice and clean.

This hotel is very nice and clean, the rooms are light and beds are confortable! my triple room was fantastic! There are no noise at all, breckfast is simple but good. Good free connection. It's not very close to the subway...

Very nice and clean. This hotel is very nice and clean, the rooms are light and beds are confortable! my triple room was fantastic! There are no noise at all, breckfast is simple but good. Good free connection. It's not very close to the subway...

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BE062D22E3D84292171B0E93F9421617

Lots of advantages, unique staff.

Beyond all the great advantages of the hotel like its Great location, Clean large rooms and good breakfast, the jewel of the crown was the reception staff. We were given a very warm welcome by David and Simon and others of the staff. They always made us feel at home and were always ready to assist us in any way they could. We will definetly stay there again on our next visit to Washington. Illana & Dan Israel

Lots of advantages, unique staff. Beyond all the great advantages of the hotel like its Great location, Clean large rooms and good breakfast, the jewel of the crown was the reception staff. We were given a very warm welcome by David and Simon and others of the staff. They always made us feel at home and were always ready to assist us in any way they could. We will definetly stay there again on our next visit to Washington. Illana & Dan Israel

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658871F3E20647FD84A5DF21426DBDB7

Great experience!

We stayed in San Diego on the first leg of a 10 day trip. Our hotel room obtained through Hotwire.com was an excellent price and turned out to be the Marriott. A great experience all around. The room was nice- the lobby was beautiful and the staff was first rate. There is a restaurant adjacent and it is across the street from Petco Park. We were there the first weekend in October with wonderful weather for walking. Paid Parking is across the street in a safe, well lit garage. In the Gaslamp Quarter you can find everything you need within a few blocks- walk, take a pedicab or a taxi- Variety and fun await!

Great experience! We stayed in San Diego on the first leg of a 10 day trip. Our hotel room obtained through Hotwire.com was an excellent price and turned out to be the Marriott. A great experience all around. The room was nice- the lobby was beautiful and the staff was first rate. There is a restaurant adjacent and it is across the street from Petco Park. We were there the first weekend in October with wonderful weather for walking. Paid Parking is across the street in a safe, well lit garage. In the Gaslamp Quarter you can find everything you need within a few blocks- walk, take a pedicab or a taxi- Variety and fun await!

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2FFCA6A54C1A2440B8211F17B5F23285

Great!!!

We stayed at the Bay Club on Shelter Island in San Diego, CA. for the first time. We come to San Diego often over many years. The staff couldn't be more accommodating, the rooms are very comfortable and well maintained and the complimentary breakfast is always a good way to start the day. Very friendly staff, clean room, clean bathroom, good food and friendly restaurant. Thanks, we will be back.

Great!!! We stayed at the Bay Club on Shelter Island in San Diego, CA. for the first time. We come to San Diego often over many years. The staff couldn't be more accommodating, the rooms are very comfortable and well maintained and the complimentary breakfast is always a good way to start the day. Very friendly staff, clean room, clean bathroom, good food and friendly restaurant. Thanks, we will be back.

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9E41A846A3F581D50EAF5BB8EFA9B2FD

Love On Sunset

Have recently got back from a lovely 2 weeks in LA and California. During that time I needed to be bang in the centre of Sunst so decided on the Saharan Motor Hotel based on reviews from here. This turned out to be a great choice. I loved the location and the hotels slightly quirky vibe. I found the service really good and the hotel was clean and safe and although the pool is quite small it did the job after a long hot days in the hills which are quite near. The location is within walking distance to some great bars and eateries including the infamous Viper Room. I would use this hotel again and enjoyed my time here. For value and location you would be hard pushed to beat this based on these credentials. I will go back again next time I am on Sunset.

Love On Sunset Have recently got back from a lovely 2 weeks in LA and California. During that time I needed to be bang in the centre of Sunst so decided on the Saharan Motor Hotel based on reviews from here. This turned out to be a great choice. I loved the location and the hotels slightly quirky vibe. I found the service really good and the hotel was clean and safe and although the pool is quite small it did the job after a long hot days in the hills which are quite near. The location is within walking distance to some great bars and eateries including the infamous Viper Room. I would use this hotel again and enjoyed my time here. For value and location you would be hard pushed to beat this based on these credentials. I will go back again next time I am on Sunset.

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5D390C225DB107C36B45086D5577DF70

A clean and comfy place to lay your head...

We really liked this hotel -- the room size was actually larger than we'd expected based on other reviews here. We were in a corner room on the 17th floor. The room was spotless, the bed was comfortable after adjusting the softness. The pillows were a little "floppy" for my comfort but I need a high loft and firm pillow. The bathroom was picture perfect. For the price, we were very happy with what we got. Another plus was that we were able to check our luggage at the hotel both before we officially checked in and after we checked out -- allowing for easy exploring of the City. Only complaint (and it's not really a complaint) is that we asked the Concierge for assistance finding a recommended Italian restaurant for Saturday dinner... he pointed us to a restaurant that was literally empty, no patrons whatsoever, at 7:00. We opted not to eat there and found a great place on Restaurant Row...

A clean and comfy place to lay your head... We really liked this hotel -- the room size was actually larger than we'd expected based on other reviews here. We were in a corner room on the 17th floor. The room was spotless, the bed was comfortable after adjusting the softness. The pillows were a little "floppy" for my comfort but I need a high loft and firm pillow. The bathroom was picture perfect. For the price, we were very happy with what we got. Another plus was that we were able to check our luggage at the hotel both before we officially checked in and after we checked out -- allowing for easy exploring of the City. Only complaint (and it's not really a complaint) is that we asked the Concierge for assistance finding a recommended Italian restaurant for Saturday dinner... he pointed us to a restaurant that was literally empty, no patrons whatsoever, at 7:00. We opted not to eat there and found a great place on Restaurant Row...

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87A96B6256D0AC69E712618F3DC79F59

central location & helpful staff

I stayed in this hotel for 3 nights with my husband in early September, at the beginning of a 15day California/Nevada road trip. Hotel is nicely decorated, excellent location (5-10 min walk from Union square) and staff were friendly and helpful. They offered suggestions of local restaurants and bars/microbrewerys. We didn’t eat or drink in the hotel, so I can’t comment on the bar/restaurant. There are plenty of bars, shops and restaurants nearby, and a Walgreens nearly next door which was handy for essentials like water, snacks etc. Room was clean, spacious and quiet (we were on a high floor-lower floors might be a bit noisy due to traffic). There are a lot of homeless people in San Francisco like most large cities, but don’t be put off by staying in this area. If you say ‘no’ and walk on they won’t bother you. We picked up the 3 day MUNI pass at the airport for $21 each; this entitled us to 3 days unlimited travel on MUNI buses and cable cars which was great! All trams and buses are easily accessible from union square area. There is no need to hire a car in San Francisco if you just want to do the main tourist things. We hired bikes and cycled the Golden Gate Bridge (got ferry back from Sausilito) which I would strongly recommend! We did the evening Alcatraz tour which was brilliant! Make sure to buy your tickets well in advance as you might not be able to get them when you arrive.

central location & helpful staff I stayed in this hotel for 3 nights with my husband in early September, at the beginning of a 15day California/Nevada road trip. Hotel is nicely decorated, excellent location (5-10 min walk from Union square) and staff were friendly and helpful. They offered suggestions of local restaurants and bars/microbrewerys. We didn’t eat or drink in the hotel, so I can’t comment on the bar/restaurant. There are plenty of bars, shops and restaurants nearby, and a Walgreens nearly next door which was handy for essentials like water, snacks etc. Room was clean, spacious and quiet (we were on a high floor-lower floors might be a bit noisy due to traffic). There are a lot of homeless people in San Francisco like most large cities, but don’t be put off by staying in this area. If you say ‘no’ and walk on they won’t bother you. We picked up the 3 day MUNI pass at the airport for $21 each; this entitled us to 3 days unlimited travel on MUNI buses and cable cars which was great! All trams and buses are easily accessible from union square area. There is no need to hire a car in San Francisco if you just want to do the main tourist things. We hired bikes and cycled the Golden Gate Bridge (got ferry back from Sausilito) which I would strongly recommend! We did the evening Alcatraz tour which was brilliant! Make sure to buy your tickets well in advance as you might not be able to get them when you arrive.

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DE9297DED052CCB1D60DDAF70E6AC0F7

Keep coming back

Our 5th stay out of 12 in the area in the past 5 years. While I tried other hotels and was always content, Mark Hopkins always pleasantly surprises and is our favorite place to stay when in San Francisco,

Keep coming back Our 5th stay out of 12 in the area in the past 5 years. While I tried other hotels and was always content, Mark Hopkins always pleasantly surprises and is our favorite place to stay when in San Francisco,

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DAC0A6F7F8AD4D97A1574D4EBF974FA2

Great value, coming again!

For less than $100USD we had more than enough space, comfy beds, and a clean, retro room in the heart of San Francisco's trendiest area. The staff were helpful and pleasant, parking is free and protected from the elements, and the internet was speedy and easy to access. Would recommend to anyone and would stay here again. Noise was not an issue even though we were facing the street.

Great value, coming again! For less than $100USD we had more than enough space, comfy beds, and a clean, retro room in the heart of San Francisco's trendiest area. The staff were helpful and pleasant, parking is free and protected from the elements, and the internet was speedy and easy to access. Would recommend to anyone and would stay here again. Noise was not an issue even though we were facing the street.

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A63B8FA383BD20FD39AA3779F644419D

A very nice stay for a quick weekend getaway

We chose this hotel because my husband was running the Boston Half Marathon and not only does the Seaport offer a discount to the runners but it is literally across the street from the start and finish line. Although this hotel is not in the most central location of the city, it has very convenient public transportation options. During the weekdays there is a free shuttle to town and there is also a bus station across the street. The buses arrive promptly and you are in the middle of the action in about 10 minutes. The hotel itself is very well kept and the staff are friendly and helpful if you need maps for getting around or suggestions on activities. I greatly enjoyed our room. The bed was extremely comfortable and we had a very nice view of the harbor. It was also fantastic because on the morning of the marathon I was able to watch all of the runners cross the finish line. I also have to mention the shower...absolutely wonderful water pressure. Almost like getting a mini massage. Finally I will comment on the food available. I was a little disappointed because the cafes in the hotel have limited hours. At one point I went downstairs at 4pm to get a muffin and something to drink from the coffee bar and it was closed. The main restaurant was very attractive and the service was impeccable but I felt that the prices were much too high. We had the buffet breakfast which included all of the basics but wasn't overly fancy and we wound up paying about $50 for the both of us. That aside, I would definitely return to this hotel in the future. It was a wonderful experience and made a first time trip to Boston memorable.

A very nice stay for a quick weekend getaway We chose this hotel because my husband was running the Boston Half Marathon and not only does the Seaport offer a discount to the runners but it is literally across the street from the start and finish line. Although this hotel is not in the most central location of the city, it has very convenient public transportation options. During the weekdays there is a free shuttle to town and there is also a bus station across the street. The buses arrive promptly and you are in the middle of the action in about 10 minutes. The hotel itself is very well kept and the staff are friendly and helpful if you need maps for getting around or suggestions on activities. I greatly enjoyed our room. The bed was extremely comfortable and we had a very nice view of the harbor. It was also fantastic because on the morning of the marathon I was able to watch all of the runners cross the finish line. I also have to mention the shower...absolutely wonderful water pressure. Almost like getting a mini massage. Finally I will comment on the food available. I was a little disappointed because the cafes in the hotel have limited hours. At one point I went downstairs at 4pm to get a muffin and something to drink from the coffee bar and it was closed. The main restaurant was very attractive and the service was impeccable but I felt that the prices were much too high. We had the buffet breakfast which included all of the basics but wasn't overly fancy and we wound up paying about $50 for the both of us. That aside, I would definitely return to this hotel in the future. It was a wonderful experience and made a first time trip to Boston memorable.

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D5737B0A34457E6F9D863D4D4A890BA6

Slept like a baby

I stayed at the Renaissance Chicago for two nights, last weekend. The location was perfect for downtown activities. The hotel and room were nice. The bed was a heavenly cloud of comfort; the highlight of my stay. I should mention that my room was paid for (I tagged along with a friend who was in town for a business meeting), so I was a very easily pleased customer.

Slept like a baby I stayed at the Renaissance Chicago for two nights, last weekend. The location was perfect for downtown activities. The hotel and room were nice. The bed was a heavenly cloud of comfort; the highlight of my stay. I should mention that my room was paid for (I tagged along with a friend who was in town for a business meeting), so I was a very easily pleased customer.

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F0C45DCC28C270A6C3EFBA79210AE803

Best spot in downtown

Ben syaying here for 5 years. Excellent beds,Bay view is excellent and they added a hot (Ham, Bacon) side to the breakfast. Easy to all spots downtown and real close to Little Italy. Everything you need to enjoy yourself in San Diego!

Best spot in downtown Ben syaying here for 5 years. Excellent beds,Bay view is excellent and they added a hot (Ham, Bacon) side to the breakfast. Easy to all spots downtown and real close to Little Italy. Everything you need to enjoy yourself in San Diego!

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1B5885BCF65C16F7BB1AA7427EC446C2

Good location, quiet hotel

I asked for a quiet room and got one. The location was within walking distance of some very good restaurants and attractions The hotel bar and adjacent cafe are severely overpriced with below average product---go elsewhere for dood and drink

Good location, quiet hotel I asked for a quiet room and got one. The location was within walking distance of some very good restaurants and attractions The hotel bar and adjacent cafe are severely overpriced with below average product---go elsewhere for dood and drink

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42A6580FB4C4BA17DBC777B253CE6216

Convenient to Airport, but a bit noisy

This hotel is a great stay for an early flight out of Jacksonville. Unfortunately, the air conditioning does not offer a fan setting, thus not assisting in canceling out unwanted noise. As a result, only when the air comes on to cool do you avoid children's arguing, television, shower sounds, etc. With the assistance of earplugs, I was able to get to sleep. Also, the great breakfast offered is cutoff at a somewhat early 9 am.

Convenient to Airport, but a bit noisy This hotel is a great stay for an early flight out of Jacksonville. Unfortunately, the air conditioning does not offer a fan setting, thus not assisting in canceling out unwanted noise. As a result, only when the air comes on to cool do you avoid children's arguing, television, shower sounds, etc. With the assistance of earplugs, I was able to get to sleep. Also, the great breakfast offered is cutoff at a somewhat early 9 am.

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E626896035B68CC0107B5DA9C1F18B37

Very special

This is definitely one of the best boutique hotels we have ever stayed in, and those sort of hotels are our preference. The location is perfect, just out of the hustle and bustle of downtown but within easy walking distance of all the attractions, shops, markets, waterfront, Common and Back Bay. The staff are charming and could not be more helpful. The rooms are excellently appointed (my husband could have stood unter the shower all day, it was so good!) and provide a wonderful setting. The building itself has been sympathetically converted. We didn't have to time to eat in the restaurant, but our room service breakfast was anything to go by, it is very good. This is now our only choice of hotel in Boston.

Very special This is definitely one of the best boutique hotels we have ever stayed in, and those sort of hotels are our preference. The location is perfect, just out of the hustle and bustle of downtown but within easy walking distance of all the attractions, shops, markets, waterfront, Common and Back Bay. The staff are charming and could not be more helpful. The rooms are excellently appointed (my husband could have stood unter the shower all day, it was so good!) and provide a wonderful setting. The building itself has been sympathetically converted. We didn't have to time to eat in the restaurant, but our room service breakfast was anything to go by, it is very good. This is now our only choice of hotel in Boston.

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F343B7C4978A928494222A63EA33259B

Great find in cool neighborhood

Although a native NY'er, I haven't spent any time in the Lower East Side (LES). This is a recently renewed and now gentrified neighborhood that was formerly the home of many immigrants going back to the 19th century. The Hotel on Rivington is a modern 10 story glass building slotted on a narrow street with 19th and 20th century row houses. The hotel itself is quite eclectic but can best be compared to The Standard or W Hotel chains that are now in several neighborhoods in NYC. This hotel sports some great amenities including a beautiful restaurant/dining room (two stories with an interior balcony, a reading room with pool table overlooking the street, a rooftop garden and small workout room (really small). The guest rooms are pretty decently sized for downtown NYC. They are large enough to hold a king sized platform bed, two plush chairs and cocktail table. Most of the rooms in the back of the building have small balconies as well, which is fairly unusual in NYC. I found the hotel to be friendly, unique and comfortable. It was also well priced given the trendy surroundings and the size of the rooms compared to its competitors downtown. The service could be a little spotty (luggage valet who disappeared for about 30 minutes while we were waiting to leave the hotel), but everyone is friendly and hospitable. The neighborhood is also worth mentioning - there are many restaurants, bars, art galleries and markets in this now rising area. Plenty to do. We walked for hours and never left the LES.

Great find in cool neighborhood Although a native NY'er, I haven't spent any time in the Lower East Side (LES). This is a recently renewed and now gentrified neighborhood that was formerly the home of many immigrants going back to the 19th century. The Hotel on Rivington is a modern 10 story glass building slotted on a narrow street with 19th and 20th century row houses. The hotel itself is quite eclectic but can best be compared to The Standard or W Hotel chains that are now in several neighborhoods in NYC. This hotel sports some great amenities including a beautiful restaurant/dining room (two stories with an interior balcony, a reading room with pool table overlooking the street, a rooftop garden and small workout room (really small). The guest rooms are pretty decently sized for downtown NYC. They are large enough to hold a king sized platform bed, two plush chairs and cocktail table. Most of the rooms in the back of the building have small balconies as well, which is fairly unusual in NYC. I found the hotel to be friendly, unique and comfortable. It was also well priced given the trendy surroundings and the size of the rooms compared to its competitors downtown. The service could be a little spotty (luggage valet who disappeared for about 30 minutes while we were waiting to leave the hotel), but everyone is friendly and hospitable. The neighborhood is also worth mentioning - there are many restaurants, bars, art galleries and markets in this now rising area. Plenty to do. We walked for hours and never left the LES.

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AF4C4D7F38A7CB053D226AE7954294B7

Exceptional Service and great room

I have stayed here a couple of times and have never failed in its service delivery. comfortable room in the heart of the city, close to central park and yellow and blue line for easy exit to JFK.

Exceptional Service and great room I have stayed here a couple of times and have never failed in its service delivery. comfortable room in the heart of the city, close to central park and yellow and blue line for easy exit to JFK.

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C88ACB857117608D118C91D56F79531A

Beware of the Rip Off!

I received a call for a two day stay at the Hilton Club. For only $345. I took the offer and decided to stay an extra day. I tried to book the extra day over 6 months in advance. No "regular" rooms were available, so I was forced to pay an extra $350 for a studio room. For this expenditure, I had to endure a two and a half sales presentation where these people tried to sell me a Studio vacation timeshare for an annualized $2.8 million. My studio room didn't even have an air conditioner that worked Save your money and avoid this shameless scam!

Beware of the Rip Off! I received a call for a two day stay at the Hilton Club. For only $345. I took the offer and decided to stay an extra day. I tried to book the extra day over 6 months in advance. No "regular" rooms were available, so I was forced to pay an extra $350 for a studio room. For this expenditure, I had to endure a two and a half sales presentation where these people tried to sell me a Studio vacation timeshare for an annualized $2.8 million. My studio room didn't even have an air conditioner that worked Save your money and avoid this shameless scam!

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39EE66822F41168E3867C9DBED81081A

It Deserves the Rating

I really like Kimptons. Every so often, you'll find one that's more than good, rather top tier. This is true of the Monaco in Chicago, and it's true of the Palomar in Dallas. First rate rooms. All the nicest amenities. Superb and friendly service. Fairly reasonable prices for the quality. And, if you need to be north of town, near SMU or the east side, there's nothing even close to this standard. I remember when this building was the old Hilltop. It was terrible, so I appreciate these folks for one of the finest re-dos I've ever seen or experienced. A couple of quibbles: the restaurant has had its ups and downs (so eat elsewhere),and the rooms on the Central side get some noise. Notwithstanding, it's a fine hotel.

It Deserves the Rating I really like Kimptons. Every so often, you'll find one that's more than good, rather top tier. This is true of the Monaco in Chicago, and it's true of the Palomar in Dallas. First rate rooms. All the nicest amenities. Superb and friendly service. Fairly reasonable prices for the quality. And, if you need to be north of town, near SMU or the east side, there's nothing even close to this standard. I remember when this building was the old Hilltop. It was terrible, so I appreciate these folks for one of the finest re-dos I've ever seen or experienced. A couple of quibbles: the restaurant has had its ups and downs (so eat elsewhere),and the rooms on the Central side get some noise. Notwithstanding, it's a fine hotel.

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F7D4D5AD8B5744CEF894A58774A09B5D

Very poor service

I attended a convention at the Sheraton Hotel New York last week. We arrived at the hotel at 2:30PM and were greeted by a check-in line that extended through the lobby to the revolving door. The hotel was completely booked, largely due to our convention of over 2,000 teachers, and they only had 4 people working the front desk! We finally made it to the reception desk an hour later (3:30) and were told our room was not ready- though check-in time is 3PM. The desk clerk explained that their housekeeping staff was having trouble cleaning all the rooms and we should check back in about an hour or two. At least he gave us a slip allowing us to check our luggage at the check room so we could go get something to eat while we waited. Unfortunately, there was another line at the luggage check room and the check room employee was quite surly. I tried calling the hotel several times after an hour of waiting, as directed by the desk clerk, but could get no answer after the hotel operator transferred the call to the front desk. We went back to the hotel, got in line again, and finally got our room at 5:30. (We ran into the group that had been in the check-inline behind us after the convention's opening meeting later that night and they told us they did not get their room until 10PM!) The room was nice and clean. However, housekeeping was slow. We'd stop back in the room after the meetings, around 1PM or so, and the room was not cleaned. One day I called the front desk because it was after the 3PM and the room had not been cleaned. The room would finally be cleaned by 5 or 6PM. Often the trash cans weren't emptied or we didn't get hand towels or a bath mat. The real fun was early Sunday morning- after midnight. We were told by the desk clerk at check-in that they could not put two credit cards on the room account. (I was sharing the room with another teacher and we wanted to split the bill between our credit cards, which has never been a problem at other hotels.) The check-in desk clerk told us we'd have to come back Saturday night, the night before we were to check out, to put the other credit card on the account. Talking with other convention attendees staying at the hotel, we found that some were told the same thing but others had been allowed to put two or more credit cards on their room accounts at check-in (seems there was little consistency at this hotel). We got in line for the front desk (there was ALWAYS a line at this front desk) before our convention's closing banquet on Saturday night only to be told be told by a desk clerk that they couldn't split the bill on two credit cards until the day of check-out. With an early flight the next day, that meant we'd have to return after midnight to split the bill. So, I got in line for the front desk, again, at 11:55 that night. I was in good company because everyone else in that line were teachers from the convention doing the same thing. Only two desk clerks were working so it took over an hour to get to the desk! Some of the ladies waiting in line with me were in their 70s and 80s- very difficult for them to stand for that amount of time. It's completely unacceptable for a hotel to treat customers this way! I gave the desk clerk my credit card and asked her to split the bill between my card and the credit card that was already on the account. When she handed me the bill and I turned to leave, I noticed that she had placed the entire amount on my credit card. I turned back to her quickly and showed her the error she'd made. She insisted she'd done what I asked. I told her that she had not split the bill as I'd requested. She rather rudely said she needed my credit card again and finally correctly split the bill. It was after 1AM when I finally left the front desk. Also, there was a cocktail reception before the convention's closing banquet. The bartenders were charging different prices for the same glasses of wine: some of us paid $8 per glass, some paid $10 and some paid $12! I'm not sure what was going on, but it makes one wonder if the bartenders were charging more and pocketing the extra $??? In short, the hotel staff was rude, discourteous, and downright surly. I've stayed at other hotels in the Times Square area in the past and was treated much better. I will not return to and will tell my friends not to stay at the Sheraton New York.

Very poor service I attended a convention at the Sheraton Hotel New York last week. We arrived at the hotel at 2:30PM and were greeted by a check-in line that extended through the lobby to the revolving door. The hotel was completely booked, largely due to our convention of over 2,000 teachers, and they only had 4 people working the front desk! We finally made it to the reception desk an hour later (3:30) and were told our room was not ready- though check-in time is 3PM. The desk clerk explained that their housekeeping staff was having trouble cleaning all the rooms and we should check back in about an hour or two. At least he gave us a slip allowing us to check our luggage at the check room so we could go get something to eat while we waited. Unfortunately, there was another line at the luggage check room and the check room employee was quite surly. I tried calling the hotel several times after an hour of waiting, as directed by the desk clerk, but could get no answer after the hotel operator transferred the call to the front desk. We went back to the hotel, got in line again, and finally got our room at 5:30. (We ran into the group that had been in the check-inline behind us after the convention's opening meeting later that night and they told us they did not get their room until 10PM!) The room was nice and clean. However, housekeeping was slow. We'd stop back in the room after the meetings, around 1PM or so, and the room was not cleaned. One day I called the front desk because it was after the 3PM and the room had not been cleaned. The room would finally be cleaned by 5 or 6PM. Often the trash cans weren't emptied or we didn't get hand towels or a bath mat. The real fun was early Sunday morning- after midnight. We were told by the desk clerk at check-in that they could not put two credit cards on the room account. (I was sharing the room with another teacher and we wanted to split the bill between our credit cards, which has never been a problem at other hotels.) The check-in desk clerk told us we'd have to come back Saturday night, the night before we were to check out, to put the other credit card on the account. Talking with other convention attendees staying at the hotel, we found that some were told the same thing but others had been allowed to put two or more credit cards on their room accounts at check-in (seems there was little consistency at this hotel). We got in line for the front desk (there was ALWAYS a line at this front desk) before our convention's closing banquet on Saturday night only to be told be told by a desk clerk that they couldn't split the bill on two credit cards until the day of check-out. With an early flight the next day, that meant we'd have to return after midnight to split the bill. So, I got in line for the front desk, again, at 11:55 that night. I was in good company because everyone else in that line were teachers from the convention doing the same thing. Only two desk clerks were working so it took over an hour to get to the desk! Some of the ladies waiting in line with me were in their 70s and 80s- very difficult for them to stand for that amount of time. It's completely unacceptable for a hotel to treat customers this way! I gave the desk clerk my credit card and asked her to split the bill between my card and the credit card that was already on the account. When she handed me the bill and I turned to leave, I noticed that she had placed the entire amount on my credit card. I turned back to her quickly and showed her the error she'd made. She insisted she'd done what I asked. I told her that she had not split the bill as I'd requested. She rather rudely said she needed my credit card again and finally correctly split the bill. It was after 1AM when I finally left the front desk. Also, there was a cocktail reception before the convention's closing banquet. The bartenders were charging different prices for the same glasses of wine: some of us paid $8 per glass, some paid $10 and some paid $12! I'm not sure what was going on, but it makes one wonder if the bartenders were charging more and pocketing the extra $??? In short, the hotel staff was rude, discourteous, and downright surly. I've stayed at other hotels in the Times Square area in the past and was treated much better. I will not return to and will tell my friends not to stay at the Sheraton New York.

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