mattbit/tweet-sentiment-airlines · Datasets at Hugging Face

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@USAirways it shouldn't take longer to get to the gate than the flight itself takes.... 59 minutes flying time - 47 minutes on runway so far	0
@USAirways thanks! Any idea when it will be resolved? I'd like to purchase my ticket!	1
@AmericanAir been trying to speak to agent for 24hrs about my Cancelled Flightled flight but reps always busy. how do I get ahold of you?	0
@JetBlue just DMed. thanks so much for addressing this so quickly.	2
@JetBlue Haha. I figured that. I was meaning there's no return flights out of Charlotte. It's like N/A for a week plus	1
@united Just sent a DM. Thank you for the acknowledgment.	2
@AmericanAir @loganex except if you call now you'll get the same message. Trust me, I've tried.	0
@USAirways I just think if I am staying w your airline & rescheduling a flight I shouldn't absorb a fee that is the cost of 1/2 my flight	0
@SouthwestAir nothing express about your express bag drop at Phoenix Sky Harbor	0
@AmericanAir 6 hours to get backs back after being sat on a plane for 4 hours to have flight Cancelled Flightled with only one small drink	0
@USAirways Still on hold. 1 hour and 45 minutes and counting. Platinum? Who cares? Problems checking in? Who cares?	0
@AmericanAir thank you for doing the best you could to get me rebooked. Agent on phone & addtl resolution on DM was very much appreciated.	2
@SouthwestAir I know where that is! Alas I live far, far away now. #Books	1
@united Are your earnings so low that checkin people have to also be on Tarmac loading bags? JAN	0
@united counter agents at RDU deserve a medal. #thankyou	2
@USAirways Y'all need to get it together	1
@JetBlue Thanks so much for talking to me! The article about #Twitter chats came out great! http://t.co/rKorHvR9z1 #contentmarketing	2
@jetblue any idea what caused the delay on flight 1316 FLL > Jax ?	0
@united Home is Calgary can you get us there without the added expense of accommodations and meals.	1
@JetBlue we got our luggage after waiting 40 mins and went home right after. Not very family and ADA friendly waiting that long w no chairs.	0
@united error message said couldn't process request at the last step after seat selection on each leg. Agent was unaware of an (1 of 2)	0
@united was never given one	1
@united I did not, my mind was on getting to the next flight.	0
@JetBlue No not yet. I will notify them. I'm new at this! 😊	1
@AmericanAir Flight AA1691 LAX to LAS closes too early and gate agents give us hassles #PatheticCX	0
@AmericanAir @Rizzilient I booked tickets using miles and need to change the dates. Have been trying to get to an advantage rep 4 two days	0
@SouthwestAir I was just sitting here talking at a tech conference about how awesome you guys are and this rolled across. Luv you guys! #LOL	2
@USAirways delays due to refueling are out of your control? If that's true I never want to fly US Airways again	0
@united Are the current on board food menus available anywhere online?	1
@SouthwestAir thanks for adding passbook ability! Hopefully we can do group passbook tickets in the future somehow.	2
@JetBlue well mine sure aren't anything to write home about!	1
@SouthwestAir Have a cup coffee and relax while you check out the New Deals and Promotions at Avon, twice a month at Doug @dcoadavon	1
@USAirways how can I make a purchase, you take the money but I don't have a reservation...Explain	0
@VirginAmerica Can you give me Silver Status for 12 months?	1
@SouthwestAir yeah they told me it would be on the next flight. I drove down and it wasnt. I just drove down for a second time and they were	0
@USAirways Flt 4609 landed over half an hour ago. Not a single bag yet on the baggage claim. Hate you so much right now.	0
@AmericanAir thanks	2
@united Pls post video of belligerent jerk ranting at SFO (1230) that's he's going to sue you for making him check his 3rd bag. He's a hoot!	0
@USAirways Everyone is sorry. Don't have what I need for meeting tomorrow. 140 charac. isn't nearly enough to highlight your shortcomings	0
@AmericanAir is the new 9:45 time confirmed or it may get Cancelled Flightled? Traveling with kids, need to be certain. Thx	1
@AmericanAir I am trying to add my tsa pre check number to my reservation online and don't see an option to do that..?? #nosecuritylines	0
@SouthwestAir aww thanks!! Other than that, love it!	2
@united Kewl. Will also let them know the overhead bin over my row was "Inop". I love a good abbreve.	1
@AmericanAir spoke too soon. 30 min Late Flightr still waiting for bags to load. Some sympathy would be appreciated at the very least.	0
@united the wait time for a baggage question is 60 minutes that's crazy is there a limit to the amount of bags I can bring internationally	0
@united I'm flying UA but *G with A3	1
@JetBlue full the six of us had to leave flight. And now have to wait a whole day to get a flight and my kids will miss school.	0
@USAirways If you believe in keeping your customers happy, especially after a mistake was made on your part...	0
@AmericanAir @united and a complete lack of faith in your companies. It's really a shame that you think telling me "it's been a challenging"	0
@united It was last night's 1235/ORD-LGA.	1
@AmericanAir How clueless is AA. Been waiting to hear for 2.5 weeks about a refund from a Cancelled Flightled flight & been on hold now for 1hr 49min	0
@SouthwestAir hire more customer service agents. And hour and a half is too long to hold	0
@AmericanAir i do not want to stay overnight at this airport! I have been here since 11 am this morning!	0
@AmericanAir Super Spring Tides and “Tide of The Century” Drawing tourists to French and U.K coasts: http://t.co/gXdqORtsS0	1
@AmericanAir Really?They closed the gate at 10:30 instead of40.I got there at 10:39. If u wudda put in my ktn like I asked, I wudda made it.	0
@USAirways Said only way to get on plane about to leave that would make my connection was a $75 fee. Instead of earlier, I am now Late Flightr!	0
@USAirways my option is to use twitter. Most of the people working for u have no clue what they do. they tell you to go to A4 but its b16	0
@USAirways can I get a free mimosa to compensate my flight delay (yet again) thx	0
@USAirways yes - tells me the only way to mod plans is to call the 4322 number.	1
@USAirways I open the credit card and earn 44,000+ miles, and you wont' credit the miles to my account to restore the forfeited miles	0
@united Stressed and rude agents. Overwhelmed by delyd flight LAS-DEN 1657. Yelling at several people. Not pretty. This is #friendlyskies??	0
@SouthwestAir yes, thank you. Just sent DM.	1
Thx! Stand by! “@united: @rajuchinthala I know it's frustrating and I do appreciate your patience while we try to get you on your way. ^JH”	1
@USAirways You will be hearing a lot more from me instead of your feedback when I get back home.	0
@united finally got through and they were very helpful. Appreciate it!	2
@AmericanAir @ti2469 oh shiz i'm only 40 minutes into my wait after the first 3 hour barrier ...unbelievable	0
@USAirways will never travel with you again. This is insanity. storms are inevitable but making us hold to just add a lap child #badservice	0
@united thanks for the link, now finally arrived in Brussels, 9 h after schedule...	0
@AmericanAir Got it worked out. Had to postpone my trip and pay extra though. :/ Not easy for a poor graduate student.	0
@AmericanAir @USAirways #Boo! Wack ass terminal 6 @flyLAXairport. No food. No lounge. No Bueno!! Never again!!!	0
@USAirways I forgot my password and I don't know if my username is correct, and i want to use my miles, what i have to do??	1
@united ok. To top things off, you've lost my luggage. Could you get ANY worse??? #UnitedAirlines	0
😂😂 RT @JetBlue: Our fleet's on fleek. http://t.co/rinzYSK6kI	1
@USAirways need seat assignments for one leg of family's return flight - can you please help via Twitter PM?	1
@AmericanAir 767 seconds from touchdown at Madrid airport in April 2013 #AvGeek http://t.co/1yWXRfn0Gr	1
@united I'd hardly call going from 10,000 miles to 1,000+ miles a ticket cutting edge. About 1/10 the perk?	0
@united As a Million Miler I've been delayed plenty. NEVER in the amateurish way@SilverAirwsys does it. I'd be embarrassed to be affiliated.	0
@SouthwestAir #stepup #makeitright re you best? Or just money hungry? #wewillsee	1
@united nice your app says US 4972 delayed by weather. Pilot says waiting on fuel. One in ur control, one not	0
@united WTF!?!? Delay after delay. 15 hours YVR to SAN? Unacceptable. Flight Crew Availability is to blame? NEVER AGAIN with @united	0
@AmericanAir It's not what happens to us that matters...It's our response that matters. Way to drop the ball AA.	0
@united #flightdelay on an early craft arrival because pilot is stuck in traffic #fail #nocustomerservice #nocompensation	0
@JetBlue Is there an issue with your website and logging on? (App too?) I know I am entering info correctly but cannot sign in! :(	0
@JetBlue is giving us free movies because apparently the dunkin donuts coffee is a safety hazard. #thingsyoucantmakeup #switch2SBux?	0
@united Thanks for taking care of that MR!! Happy customer.	2
@AmericanAir I've been trying to change a Thursday flight and there's a ridiculous wait time on the phone, and your website isn't helping	0
@AmericanAir @Slacksoft_uk I saw an American 767 in old colours at @HeathrowAirport on Saturday! Was surprised to see!	1
@SouthwestAir thx for smooth landing today @fly2midway, we applauded! Now what can u do abt the weather? #takemeback http://t.co/OQZ7Wc4lLA	2
@AmericanAir that's quite an impressive list of fees!	0
@AmericanAir hi when will your next set of flights be out for next year from Dublin???	1
@SouthwestAir What does this even mean? I'm taking about letting elite customers who paid for a seat fill a seat that will go empty anyway.	0
@united the person is currently bettween gates 71A and 73 in LAX	1
@united What does DM the confirmation @ mean???	1
@united no they did not want to deliver at my house. Had to go to sombrons else house	0
@united @luke_mcintosh68 nah you wouldn't	1
@USAirways woohoo! He still has 1 more flight but so happy to hear they're in the air, just about cried! (Must be the preggo hormones!) thx!	2
@USAirways and now that flight pushed back to 2:35pm departure.	0
@USairways E190 lands without nose gear in Houston - @Flightglobal http://t.co/Yf9NhMwyFF	0
@united Flight has been delayed for another hour so only have 24 mins to transit at LAX... Extremely unlikely I will make it!	0
@USAirways Thanks. No DC yet, I see. I will keep that link and check back. Appreciate it!	2

@USAirways it shouldn't take longer to get to the gate than the flight itself takes.... 59 minutes flying time - 47 minutes on runway so far

0

@USAirways thanks! Any idea when it will be resolved? I'd like to purchase my ticket!

1

@AmericanAir been trying to speak to agent for 24hrs about my Cancelled Flightled flight but reps always busy. how do I get ahold of you?

0

@JetBlue just DMed. thanks so much for addressing this so quickly.

2

@JetBlue Haha. I figured that. I was meaning there's no return flights out of Charlotte. It's like N/A for a week plus

1

@united Just sent a DM. Thank you for the acknowledgment.

2

@AmericanAir @loganex except if you call now you'll get the same message. Trust me, I've tried.

0

@USAirways I just think if I am staying w your airline & rescheduling a flight I shouldn't absorb a fee that is the cost of 1/2 my flight

0

@SouthwestAir nothing express about your express bag drop at Phoenix Sky Harbor

0

@AmericanAir 6 hours to get backs back after being sat on a plane for 4 hours to have flight Cancelled Flightled with only one small drink

0

@USAirways Still on hold. 1 hour and 45 minutes and counting. Platinum? Who cares? Problems checking in? Who cares?

0

@AmericanAir thank you for doing the best you could to get me rebooked. Agent on phone & addtl resolution on DM was very much appreciated.

2

@SouthwestAir I know where that is! Alas I live far, far away now. #Books

1

@united Are your earnings so low that checkin people have to also be on Tarmac loading bags? JAN

0

@united counter agents at RDU deserve a medal. #thankyou

2

@USAirways Y'all need to get it together

1

@JetBlue Thanks so much for talking to me! The article about #Twitter chats came out great! http://t.co/rKorHvR9z1 #contentmarketing

2

@jetblue any idea what caused the delay on flight 1316 FLL > Jax ?

0

@united Home is Calgary can you get us there without the added expense of accommodations and meals.

1

@JetBlue we got our luggage after waiting 40 mins and went home right after. Not very family and ADA friendly waiting that long w no chairs.

0

@united error message said couldn't process request at the last step after seat selection on each leg. Agent was unaware of an (1 of 2)

0

@united was never given one

1

@united I did not, my mind was on getting to the next flight.

0

@JetBlue No not yet. I will notify them. I'm new at this! 😊

1

@AmericanAir Flight AA1691 LAX to LAS closes too early and gate agents give us hassles #PatheticCX

0

@AmericanAir @Rizzilient I booked tickets using miles and need to change the dates. Have been trying to get to an advantage rep 4 two days

0

@SouthwestAir I was just sitting here talking at a tech conference about how awesome you guys are and this rolled across. Luv you guys! #LOL

2

@USAirways delays due to refueling are out of your control? If that's true I never want to fly US Airways again

0

@united Are the current on board food menus available anywhere online?

1

@SouthwestAir thanks for adding passbook ability! Hopefully we can do group passbook tickets in the future somehow.

2

@JetBlue well mine sure aren't anything to write home about!

1

@SouthwestAir Have a cup coffee and relax while you check out the New Deals and Promotions at Avon, twice a month at Doug @dcoadavon

1

@USAirways how can I make a purchase, you take the money but I don't have a reservation...Explain

0

@VirginAmerica Can you give me Silver Status for 12 months?

1

@SouthwestAir yeah they told me it would be on the next flight. I drove down and it wasnt. I just drove down for a second time and they were

0

@USAirways Flt 4609 landed over half an hour ago. Not a single bag yet on the baggage claim. Hate you so much right now.

0

@AmericanAir thanks

2

@united Pls post video of belligerent jerk ranting at SFO (1230) that's he's going to sue you for making him check his 3rd bag. He's a hoot!

0

@USAirways Everyone is sorry. Don't have what I need for meeting tomorrow. 140 charac. isn't nearly enough to highlight your shortcomings

0

@AmericanAir is the new 9:45 time confirmed or it may get Cancelled Flightled? Traveling with kids, need to be certain. Thx

1

@AmericanAir I am trying to add my tsa pre check number to my reservation online and don't see an option to do that..?? #nosecuritylines

0

@SouthwestAir aww thanks!! Other than that, love it!

2

@united Kewl. Will also let them know the overhead bin over my row was "Inop". I love a good abbreve.

1

@AmericanAir spoke too soon. 30 min Late Flightr still waiting for bags to load. Some sympathy would be appreciated at the very least.

0

@united the wait time for a baggage question is 60 minutes that's crazy is there a limit to the amount of bags I can bring internationally

0

@united I'm flying UA but *G with A3

1

@JetBlue full the six of us had to leave flight. And now have to wait a whole day to get a flight and my kids will miss school.

0

@USAirways If you believe in keeping your customers happy, especially after a mistake was made on your part...

0

@AmericanAir @united and a complete lack of faith in your companies. It's really a shame that you think telling me "it's been a challenging"

0

@united It was last night's 1235/ORD-LGA.

1

@AmericanAir How clueless is AA. Been waiting to hear for 2.5 weeks about a refund from a Cancelled Flightled flight & been on hold now for 1hr 49min

0

@SouthwestAir hire more customer service agents. And hour and a half is too long to hold

0

@AmericanAir i do not want to stay overnight at this airport! I have been here since 11 am this morning!

0

@AmericanAir Super Spring Tides and “Tide of The Century” Drawing tourists to French and U.K coasts: http://t.co/gXdqORtsS0

1

@AmericanAir Really?They closed the gate at 10:30 instead of40.I got there at 10:39. If u wudda put in my ktn like I asked, I wudda made it.

0

@USAirways Said only way to get on plane about to leave that would make my connection was a $75 fee. Instead of earlier, I am now Late Flightr!

0

@USAirways my option is to use twitter. Most of the people working for u have no clue what they do. they tell you to go to A4 but its b16

0

@USAirways can I get a free mimosa to compensate my flight delay (yet again) thx

0

@USAirways yes - tells me the only way to mod plans is to call the 4322 number.

1

@USAirways I open the credit card and earn 44,000+ miles, and you wont' credit the miles to my account to restore the forfeited miles

0

@united Stressed and rude agents. Overwhelmed by delyd flight LAS-DEN 1657. Yelling at several people. Not pretty. This is #friendlyskies??

0

@SouthwestAir yes, thank you. Just sent DM.

1

Thx! Stand by! “@united: @rajuchinthala I know it's frustrating and I do appreciate your patience while we try to get you on your way. ^JH”

1

@USAirways You will be hearing a lot more from me instead of your feedback when I get back home.

0

@united finally got through and they were very helpful. Appreciate it!

2

@AmericanAir @ti2469 oh shiz i'm only 40 minutes into my wait after the first 3 hour barrier ...unbelievable

0

@USAirways will never travel with you again. This is insanity. storms are inevitable but making us hold to just add a lap child #badservice

0

@united thanks for the link, now finally arrived in Brussels, 9 h after schedule...

0

@AmericanAir Got it worked out. Had to postpone my trip and pay extra though. :/ Not easy for a poor graduate student.

0

@AmericanAir @USAirways #Boo! Wack ass terminal 6 @flyLAXairport. No food. No lounge. No Bueno!! Never again!!!

0

@USAirways I forgot my password and I don't know if my username is correct, and i want to use my miles, what i have to do??

1

@united ok. To top things off, you've lost my luggage. Could you get ANY worse??? #UnitedAirlines

0

😂😂 RT @JetBlue: Our fleet's on fleek. http://t.co/rinzYSK6kI

1

@USAirways need seat assignments for one leg of family's return flight - can you please help via Twitter PM?

1

@AmericanAir 767 seconds from touchdown at Madrid airport in April 2013 #AvGeek http://t.co/1yWXRfn0Gr

1

@united I'd hardly call going from 10,000 miles to 1,000+ miles a ticket cutting edge. About 1/10 the perk?

0

@united As a Million Miler I've been delayed plenty. NEVER in the amateurish way@SilverAirwsys does it. I'd be embarrassed to be affiliated.

0

@SouthwestAir #stepup #makeitright re you best? Or just money hungry? #wewillsee

1

@united nice your app says US 4972 delayed by weather. Pilot says waiting on fuel. One in ur control, one not

0

@united WTF!?!? Delay after delay. 15 hours YVR to SAN? Unacceptable. Flight Crew Availability is to blame? NEVER AGAIN with @united

0

@AmericanAir It's not what happens to us that matters...It's our response that matters. Way to drop the ball AA.

0

@united #flightdelay on an early craft arrival because pilot is stuck in traffic #fail #nocustomerservice #nocompensation

0

@JetBlue Is there an issue with your website and logging on? (App too?) I know I am entering info correctly but cannot sign in! :(

0

@JetBlue is giving us free movies because apparently the dunkin donuts coffee is a safety hazard. #thingsyoucantmakeup #switch2SBux?

0

@united Thanks for taking care of that MR!! Happy customer.

2

@AmericanAir I've been trying to change a Thursday flight and there's a ridiculous wait time on the phone, and your website isn't helping

0

@AmericanAir @Slacksoft_uk I saw an American 767 in old colours at @HeathrowAirport on Saturday! Was surprised to see!

1

@SouthwestAir thx for smooth landing today @fly2midway, we applauded! Now what can u do abt the weather? #takemeback http://t.co/OQZ7Wc4lLA

2

@AmericanAir that's quite an impressive list of fees!

0

@AmericanAir hi when will your next set of flights be out for next year from Dublin???

1

@SouthwestAir What does this even mean? I'm taking about letting elite customers who paid for a seat fill a seat that will go empty anyway.

0

@united the person is currently bettween gates 71A and 73 in LAX

1

@united What does DM the confirmation @ mean???

1

@united no they did not want to deliver at my house. Had to go to sombrons else house

0

@united @luke_mcintosh68 nah you wouldn't

1

@USAirways woohoo! He still has 1 more flight but so happy to hear they're in the air, just about cried! (Must be the preggo hormones!) thx!

2

@USAirways and now that flight pushed back to 2:35pm departure.

0

@USairways E190 lands without nose gear in Houston - @Flightglobal http://t.co/Yf9NhMwyFF

0

@united Flight has been delayed for another hour so only have 24 mins to transit at LAX... Extremely unlikely I will make it!

0

@USAirways Thanks. No DC yet, I see. I will keep that link and check back. Appreciate it!

2