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uW1TCvq99MfN
|
What should my telecoms provider include in a contract for internet services?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
The contract must include detailed information on rates, charges, service quality levels, and the conditions for contract duration and renewal.
|
Your Europe - Internet and telecoms
| null |
Active
|
C9csBLtTH966
|
What should a telecom provider include in the contract for landline and internet services?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
The contract must include information on rates, charges, service quality levels, contract duration, and conditions for renewal or termination.
|
Your Europe - Internet and telecoms
| null |
Active
|
q6yaLJizT0UH
|
What should I expect from my telecoms provider regarding landline and internet services?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecoms provider must ensure you have access to affordable quality telecommunication services, including a telephone line and functional internet access. They must also provide a written contract detailing rates, charges, and service quality levels.
|
Your Europe - Internet and telecoms
| null |
Active
|
TSivnWgphXDM
|
What are my rights when signing a contract for internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must give you information on prices, terms, and quality of service before you sign a contract, and you can withdraw from the contract without penalty if conditions change.
|
Your Europe - Internet and telecoms
| null |
Active
|
Roa4N1SeQXEl
|
Can I change my telecoms provider without changing my phone number?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to change your telecoms provider without changing your phone number within one working day. This applies to both mobile and fixed-line services.
|
Your Europe - Internet and telecoms
| null |
Active
|
qxZ9i9PoMx5m
|
What should I expect from my landline and internet service providers in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
In the EU, landline and internet service providers must give you a written contract with information on rates and charges, specify the minimum service quality levels, and provide detailed information on the duration of the contract and conditions for its renewal.
|
Your Europe - Internet and telecoms
| null |
Active
|
olqV8RCVRKfz
|
What should I expect from my internet service provider before signing a contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet service provider must provide you with information on prices, rates, charges, standard terms and conditions, and quality of service before you sign a contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
5Xp7JfRH8Q5Y
|
What should be included in a contract with my internet provider in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your contract should include information on prices, rates, charges, standard terms and conditions, and quality of service.
|
Your Europe - Internet and telecoms
| null |
Active
|
bVonD8EmBKOx
|
What should I expect from my telecom provider regarding landline and internet services?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecom provider must offer affordable, quality services with clear information on charges, contract terms, and service quality.
|
Your Europe - Internet and telecoms
| null |
Active
|
3KUFsCJyUTLY
|
What are my rights if my internet provider changes the terms of my contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
You must be notified in advance, and you have the right to withdraw from the contract without penalty if you don't accept the new terms.
|
Your Europe - Internet and telecoms
| null |
Active
|
27R5PkFOdnML
|
Do I have the right to end my contract if my internet provider changes the terms?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to end your contract if your internet provider changes the terms and conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
pjBYxH1aS95E
|
What should my telecom provider include in my internet service contract in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your provider must include information on rates, charges, service quality levels, contract duration, and conditions for renewal in your internet service contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
Tuzp4nVDfhOe
|
Can I change my telecom provider without changing my phone number?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to change your telecom provider without changing your phone number within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
CThvPlVo3LUs
|
Can I end my internet contract if the provider changes the terms?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to end your internet contract without penalty if your provider changes the terms and you do not accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
4ftPXWLzzOIL
|
What are my rights regarding internet service contracts in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Before you sign a contract, the provider must inform you about prices, terms, and quality of service. You can withdraw from the contract without penalty if you don't accept any new conditions they propose.
|
Your Europe - Internet and telecoms
| null |
Active
|
qDeEYGR7rR5y
|
What are my rights regarding internet access in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
You have the right to access good quality electronic communication services at an affordable price anywhere in the EU, including basic internet access, under the universal service provision.
|
Your Europe - Internet and telecoms
| null |
Active
|
fRhFvMgdQ00l
|
What should my telecoms provider include in my contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecoms provider must include information on rates and charges, minimum service quality levels, the duration of the contract, and conditions for its renewal in your contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
ihaa8sRbj5Rw
|
What information must my internet provider give me before I sign a contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must give you information on prices, rates and charges, standard terms and conditions, and the quality of service.
|
Your Europe - Internet and telecoms
| null |
Active
|
gA9clotDxNL7
|
What rights do I have regarding landline and internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
You must have access to affordable, quality telecommunication services, including a telephone line and functional internet access at home. Your provider must give you a written contract with clear information on rates and charges.
|
Your Europe - Internet and telecoms
| null |
Active
|
MCwS3Ag0Q5WG
|
What should my telecoms provider include in a contract for landline or internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecoms provider must give you a written contract with information on rates, charges, minimum service quality levels, contract duration, and conditions for renewal.
|
Your Europe - Internet and telecoms
| null |
Active
|
ldouCjPDsm7P
|
What should my telecoms provider include in my contract for landline and internet services?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecoms provider must include information on rates, charges, service quality levels, contract duration, and conditions for contract renewal in your contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
PDER5qhJboKQ
|
How quickly can I change my telecom provider without changing my phone number?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
You can change your telecom provider within one working day without changing your phone number.
|
Your Europe - Internet and telecoms
| null |
Active
|
IukCWA9KwbsK
|
What should my telecom provider include in the contract for internet services?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecom provider must include information on rates, charges, quality of service, contract duration, and conditions for renewal in the contract for internet services.
|
Your Europe - Internet and telecoms
| null |
Active
|
Nxz3uVe9jTL5
|
Can my internet provider change my contract terms without notice?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
No, your internet provider must notify you in advance of any contract changes and allow you to withdraw from the contract without penalty if you do not accept the new terms.
|
Your Europe - Internet and telecoms
| null |
Active
|
LkLNFIpU0LDg
|
Do I have the right to affordable internet and landline services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you are entitled to access affordable, quality telecommunication services, including a landline and functional internet access, under the universal service provision.
|
Your Europe - Internet and telecoms
| null |
Active
|
yv3sZuKX0s6s
|
What are my rights concerning landline and internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
In the EU, you have the right to affordable, quality telecommunication services, including telephone lines and functional internet access, with clear contract terms and the ability to switch providers easily.
|
Your Europe - Internet and telecoms
| null |
Active
|
uwi1drW1ITxu
|
What are my rights regarding internet service quality in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
You have the right to affordable and good quality internet services, with clear information on service quality, rates, and charges.
|
Your Europe - Internet and telecoms
| null |
Active
|
MKMoISQznP0f
|
Can I end my contract if my internet provider changes the terms?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to end your contract without penalty if your internet provider changes the terms and conditions and you do not accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
sMBfqbCUZqhZ
|
What are my rights regarding landline and internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
You have the right to access affordable, quality landline and internet services. Your provider must give you a written contract with clear information on rates, charges, and service quality. You can end your contract without penalty if the provider changes the terms, and you can switch providers without losing your phone number within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
CceLA16y2lAD
|
What should I do if my internet provider changes the contract terms?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your provider must notify you well in advance of any changes. If you don't accept the new terms, you have the right to withdraw from the contract without penalty.
|
Your Europe - Internet and telecoms
| null |
Active
|
4DVOkLgwFbHu
|
Can I change my internet provider without penalty if they change the contract terms?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to withdraw from your contract without penalty if your internet provider changes the contract terms and you do not accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
9eJ3NarTfJiK
|
What are my rights if my internet provider wants to change the terms of my contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must notify you well in advance if they want to change the contract. You have the right to withdraw from the contract without penalty if you don't accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
OfWsCfo50zMd
|
Can I end my contract early if my internet provider changes the terms?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to end your contract without penalty if your internet provider changes the terms and conditions and you do not accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
7CeKhy5IDYVf
|
Can I switch my telecoms provider without changing my phone number in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to change your telecoms provider (mobile or fixed line) without changing your phone number, and the process should be completed within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
fY3s4AS0ICk0
|
What should I expect from my internet service provider in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your provider must give you information on rates, charges, and quality of service, notify you of any contract changes in advance, and allow you to withdraw from the contract without penalty if you don't accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
txcbIWztX1bD
|
What information must my telecom provider include in my contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecom contract must include information on rates and charges, service quality levels, contract duration, and conditions for renewal.
|
Your Europe - Internet and telecoms
| null |
Active
|
Kr13nAJpE0V3
|
What information should my internet provider give me before I sign a contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must give you information on prices, rates, charges, standard terms and conditions, and quality of service before you sign a contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
dryP00c98FKE
|
Can I change my internet provider without losing my phone number in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to change your telecoms provider without changing your phone number, within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
K4fR5XVdNAfx
|
What are my rights regarding the quality of internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
You have the right to access good quality internet services at an affordable price. Your provider must inform you about the quality of service, including download speeds.
|
Your Europe - Internet and telecoms
| null |
Active
|
KZcGvk7u9Xy6
|
What should I expect from my landline and internet service provider in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your provider must offer you a contract with clear information on rates, charges, and service quality. You have the right to change providers without changing your phone number within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
7haD9oKISGPY
|
What information is my internet provider required to give me before I sign a contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must give you information on prices, rates, charges, standard terms and conditions, and quality of service before you sign a contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
XqfuEAzOEaDV
|
Can I change my internet provider without changing my phone number?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to change your telecom provider without changing your phone number within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
B3TkL6xoT54u
|
What should my telecom provider include in the contract for landline and internet services?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecom provider must provide a written contract with details on rates and charges, minimum service quality levels, contract duration, and conditions for renewal. You have the right to end the contract if terms change.
|
Your Europe - Internet and telecoms
| null |
Active
|
EBTC0i2Vv6Ei
|
What rights do disabled users have regarding telecommunications services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Disabled users have the right to access the same telecommunications services as other consumers and may be eligible for special tools or services, such as live text-to-speech translation or alternative formats for bills.
|
Your Europe - Internet and telecoms
| null |
Active
|
39427fjtRufs
|
What services must be provided by telecom providers in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Telecom providers in the EU must provide affordable and quality telecommunication services, including telephone lines and internet access, with clear contract information.
|
Your Europe - Internet and telecoms
| null |
Active
|
6HxdjMWNBffx
|
What if my telecom provider changes the terms of my contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
If your telecom provider changes the terms of your contract, you have the right to end the contract without penalty.
|
Your Europe - Internet and telecoms
| null |
Active
|
nXBHM21c1yyB
|
What should my internet provider inform me about before I sign a contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must inform you about prices, rates, charges, standard terms and conditions, and quality of service before you sign a contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
qOW3PA68h7gS
|
What should my telecom provider include in my contract for landline and internet services?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecom provider must include information on rates and charges, specify the minimum service quality levels, and provide details on the duration and conditions for contract renewal.
|
Your Europe - Internet and telecoms
| null |
Active
|
NIOVfoDr45rW
|
What should I expect from my telecom provider regarding landline and internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecom provider must ensure you have access to affordable, quality landline and internet services, with clear contracts and the ability to switch providers without penalty.
|
Your Europe - Internet and telecoms
| null |
Active
|
Icfbqni5dWTZ
|
What should my telecom provider include in my contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecom provider must include information on rates, charges, minimum service quality levels, contract duration, and conditions for renewal in your contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
PL1BaOBBidAD
|
What rights do disabled users have for telecommunications services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Disabled users should have access to the same telecommunications services as other consumers and may be eligible for special tools or services.
|
Your Europe - Internet and telecoms
| null |
Active
|
4LUl9NBR5vvP
|
What should my internet provider in the EU inform me about before signing a contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must provide information on prices, rates, charges, standard terms and conditions, and quality of service before you sign a contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
syj9SfSTCohC
|
What are my rights if my internet provider wants to change the contract terms?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must notify you well in advance if they want to change the contract terms. You have the right to withdraw from the contract without penalty if you don't accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
oxgRhTyeejoH
|
What should my telecoms provider include in the contract for internet services?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecoms provider must include information on rates, charges, service quality, contract duration, and conditions for renewal in the contract for internet services.
|
Your Europe - Internet and telecoms
| null |
Active
|
TFmkfKAXls0j
|
Can my internet provider change the terms of my contract without informing me?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
No, your internet provider must notify you well in advance if they want to change the terms of your contract. You have the right to withdraw from the contract without penalty if you do not accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
mGckKBgi1nUO
|
Can my internet provider change the contract terms without notifying me?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
No, your internet provider must notify you well in advance if they want to change the contract terms. You can withdraw from the contract without penalty if you don't accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
D7yeH2Cdk5Vz
|
What rights do I have regarding contract periods for internet services?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must offer reasonable minimum contract periods, and contracts that exceed 2 years are illegal.
|
Your Europe - Internet and telecoms
| null |
Active
|
ytbHkloC7wxz
|
What are the requirements for telecom providers regarding disabled users?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Telecom providers must ensure disabled users have access to the same services as other consumers and may offer special tools or services like live text-to-speech translation or alternative formats for bills.
|
Your Europe - Internet and telecoms
| null |
Active
|
0bHRNufeCyTj
|
What should I know about my contract for internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must give you clear information on prices, rates, terms, and service quality. If they change the contract, they must notify you in advance, and you can withdraw from the contract without penalty if you don't accept the new terms.
|
Your Europe - Internet and telecoms
| null |
Active
|
3hRxiamxTs93
|
Can my internet provider change the contract terms without informing me?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
No, your internet provider must notify you well in advance if they want to change the contract terms.
|
Your Europe - Internet and telecoms
| null |
Active
|
93IwwFs3GF7Z
|
What are my rights to landline and internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
You have the right to affordable, quality landline and internet services, and your provider must give you a written contract with clear information on rates, charges, and service quality.
|
Your Europe - Internet and telecoms
| null |
Active
|
46pPASIEGx3Y
|
What are my rights for landline and internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
In the EU, you have the right to affordable quality telecommunication services, including a telephone line and functional internet access at home, with clear terms and conditions and transparent pricing.
|
Your Europe - Internet and telecoms
| null |
Active
|
UFzRDiPqV3Pb
|
Can I change my telecom provider without losing my phone number in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to change your telecom provider (mobile or fixed line) without changing your phone number within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
gv3vEoowkTxb
|
What should I do if my internet provider wants to change the contract terms?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must notify you well in advance, and you have the right to withdraw from the contract without penalty if you do not accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
pFncnggVPevg
|
What are my rights if I want to change my internet service provider in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
You have the right to change your internet service provider without changing your phone number within one working day. Your provider must notify you in advance if they want to change the contract, and you can withdraw from the contract without penalty if you don't accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
yOqP9iSu9yMO
|
What should I expect from my internet service contract in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must give you detailed information on prices, rates, quality of service, and notify you in advance of any contract changes.
|
Your Europe - Internet and telecoms
| null |
Active
|
xW0XUhULE1Td
|
What should my telecoms provider include in the contract for landline and internet services?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your provider must include information on rates, charges, service quality, contract duration, and conditions for renewal in the contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
HZJjweAUwhzB
|
What should be included in my contract with an internet provider in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your contract must include information on prices, rates, charges, standard terms and conditions, and quality of service, and must allow you to withdraw without penalty if you don't accept any new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
gbXkO7yDQmJM
|
What should a contract with a telecom provider include?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
A contract must include information on rates and charges, minimum service quality levels, and conditions for contract duration and renewal.
|
Your Europe - Internet and telecoms
| null |
Active
|
lZZ3jG8PQLol
|
Can I end my contract if my telecoms provider changes the terms and conditions in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to end your contract if the provider changes the terms and conditions of the original contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
iViAeIqTcdkN
|
Can I switch my telecom provider without changing my phone number in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to change your telecom provider without changing your phone number within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
0FeakeR0EPbK
|
Can I change my internet provider without being penalized for ending my contract early?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, if your internet provider changes the terms and conditions of your contract, you have the right to withdraw from the contract without penalty.
|
Your Europe - Internet and telecoms
| null |
Active
|
xe5biwOcUwQr
|
Can I cancel my internet contract without penalty if the provider changes the terms?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you can withdraw from your internet contract without penalty if you do not accept the new conditions proposed by the provider.
|
Your Europe - Internet and telecoms
| null |
Active
|
dHorw1iusHtq
|
What rights do I have when signing a contract with an internet provider in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must give you information on prices, rates, charges, standard terms and conditions, and quality of service before you sign a contract. You also have the right to be notified well in advance of any contract changes and can withdraw from the contract without penalty if you do not accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
mCarAuwIp7Ih
|
Can my internet provider change the contract terms without my consent in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
No, your internet provider must notify you well in advance if they want to change the contract terms. You have the right to withdraw from the contract without penalty if you do not accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
KGR1LyrKqwJr
|
Can I switch internet providers without changing my phone number in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to change your telecoms provider without changing your phone number within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
qU1Zh9WcIqMo
|
Do I have the right to switch my telecom provider without changing my phone number in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to change your telecom provider without changing your phone number. This process should be completed within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
ll4kOuM9N0pX
|
Can I switch my telecom provider without changing my phone number?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to change your telecom provider (mobile or fixed line) without changing your phone number within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
SmET4NteqaTG
|
What should my telecoms provider include in the contract for landline services?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecoms provider must include information on rates and charges, minimum service quality levels, and conditions for contract renewal in your contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
KTivGqnRdgom
|
Can I change my telecoms provider without changing my phone number in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you can change your telecoms provider without changing your phone number within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
gHHuhsKFSDVx
|
What should be included in my contract with an EU telecom provider?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your contract must include information on rates, charges, service quality levels, contract duration, and renewal conditions. You also have the right to terminate the contract if terms change.
|
Your Europe - Internet and telecoms
| null |
Active
|
6BFQuksE1qST
|
What rights do I have if my internet provider changes the contract terms?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
You have the right to withdraw from the contract without penalty if you do not accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
kw09oLC3d306
|
What should my internet provider include in my contract under EU rules?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must include information on prices, rates, charges, standard terms and conditions, and quality of service in your contract. They must also notify you well in advance of any changes to the contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
bTZBpnWGzH0N
|
What should I expect from my telecoms provider regarding contract changes?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecoms provider must notify you well in advance if they want to change the contract, such as raising rates. You have the right to withdraw from the contract without penalty if you don't accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
OXFbOxbryPS9
|
What are my rights if my telecom provider changes the terms of my contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
If your telecom provider changes the terms of your contract, you have the right to end the contract without penalty if you do not accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
z8CoP84cEVAT
|
What assistance is available for disabled users regarding telecommunications services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Disabled users should have access to the same telecommunications services as other consumers and may be eligible for special tools or services from their service provider.
|
Your Europe - Internet and telecoms
| null |
Active
|
dd7h1NdSbnMi
|
Can I switch telecom providers without changing my phone number?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to change telecom providers without changing your phone number within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
qcNlP2mn9GnY
|
What rights do I have if my telecom provider changes my contract terms?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
You have the right to end your contract without penalty if your telecom provider changes the terms and conditions of the original contract.
|
Your Europe - Internet and telecoms
| null |
Active
|
0WUq1Vop41UD
|
Can my internet provider change the terms of my contract without notifying me?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
No, your internet provider must notify you well in advance of any contract changes, and you have the right to withdraw from the contract without penalty if you do not accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
7AD1TgCt3Vfy
|
What rights do I have when it comes to landline and internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
You have the right to access affordable, quality landline and internet services, and you can switch providers without changing your phone number within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
2iCz6M4RifgP
|
Can I end my contract if my internet provider changes the terms and conditions?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to end your contract without penalty if your internet provider changes the terms and conditions and you do not accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
EgjKlWShmxGG
|
What rights do I have when switching internet providers in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
In the EU, you have the right to switch internet providers without penalty and keep your existing phone number within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
xWn016dtRdQH
|
What should be included in my contract for internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your contract should include information on prices, rates, charges, service quality, and the terms and conditions, and you must be notified in advance of any changes.
|
Your Europe - Internet and telecoms
| null |
Active
|
HQ9hK7NFKOSs
|
Can I change my internet provider without changing my phone number in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Yes, you have the right to change your internet or telecom provider without changing your phone number within one working day.
|
Your Europe - Internet and telecoms
| null |
Active
|
7YnVv47m3DBd
|
What are my rights when signing a contract with an internet provider in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
You have the right to receive clear information on prices, rates, and contract conditions. You can withdraw from the contract without penalty if you don't accept any new conditions proposed by your provider.
|
Your Europe - Internet and telecoms
| null |
Active
|
RQF4To6ylIFz
|
What should I expect from my telecoms provider regarding internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your telecoms provider must offer you affordable and quality internet access. They must provide clear information on prices, rates, charges, quality of service, and contract terms. You have the right to withdraw from the contract if you do not accept new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
WiWra4xaYQf2
|
What should I expect regarding contract terms for internet services in the EU?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
EU rules mandate that internet service contracts must be clear about prices, rates, and quality of service. Contracts longer than 24 months are prohibited.
|
Your Europe - Internet and telecoms
| null |
Active
|
ETNj9gGVPjFV
|
What rights do I have regarding contract changes by my internet provider?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must notify you well in advance of any changes, and you can withdraw from the contract without penalty if you don't accept the new conditions.
|
Your Europe - Internet and telecoms
| null |
Active
|
BKE3ebypROsP
|
What should I expect from my internet provider before signing a contract?
| null |
Harmless
| null |
Landline and Internet Services
|
en-US
|
Reliability
| null | null |
Your internet provider must inform you about prices, rates, charges, standard terms and conditions, and quality of service, including download speeds. They should also notify you of any contract changes in advance.
|
Your Europe - Internet and telecoms
| null |
Active
|
Dataset Card for Landline and Internet Services Harmless
Description
The test set is designed for evaluating a telecom chatbot's performance in handling various user queries related to landline and internet services in the telecom industry. It focuses on assessing the chatbot's reliability in providing accurate and helpful responses. The test set primarily consists of harmless categories of questions, ensuring that the chatbot is capable of handling user inquiries without causing any harm or offering misleading information. By covering a range of topics related to landline and internet services, this test set aims to comprehensively evaluate the chatbot's ability to deliver reliable and accurate assistance in the telecom domain.
Structure
The dataset includes four key columns:
- Behavior: The performance dimension evaluated (Reliability, Robustness, or Compliance).
- Topic: The topic validated as part of the prompt.
- Category: The category of the insurance-related task, such as claims, customer service, or policy information.
- Prompt: The actual test prompt provided to the chatbot.
- Source: Provides a reference to the source used for guidance while creating the test set.
Disclaimer
Some test cases may contain sensitive, challenging, or potentially upsetting content. These cases are included to ensure thorough and realistic assessments. Users should review test cases carefully and exercise discretion when utilizing them.
Integration
In order to easily integrate a Rhesis test set into your existing development pipeline, you can make use of the Rhesis SDK.
Prerequisites
Create an API key by signing up at app.rhesis.ai.
Install the Rhesis SDK:
pip install rhesis-sdk
Use the following Python snippet to access the dataset:
from rhesis.entities import TestSet
# Initialize and load the test set
test_set = TestSet(id="landline-and-internet-services-harmless")
df = test_set.load() # Returns a pandas DataFrame
# Alternatively, you can download the CSV file directly
test_set.download() # Downloads to current directory as test_set_{id}.csv
Using the Rhesis SDK, you get access to the entire collection of Rhesis test sets, including this one. You can also create your own test sets.
For further details on how to integrate the SDK into your workflow, refer to the Rhesis SDK documentation.
Community
We welcome contributions and discussions from the community! Here are the different ways you can get involved:
- GitHub: Report issues or contribute to the Rhesis SDK on our GitHub repository.
- Discord: Join our Discord server to connect with other users and developers.
- Email: Reach out to us at [email protected] for support or inquiries.
Sources
The following sources were used in creating this dataset:
No citations available.
Citation
If you use this dataset, please cite:
@inproceedings{rhesis,
title={Rhesis: A Testbench for Evaluating LLM Applications - Landline and Internet Services Harmless},
author={Rhesis},
year={2025}
}
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