inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "I had everything lined up to make a transfer, and then it rejected it." }
[ { "label": "NEGATIVE", "score": 0.9996039271354675 }, { "label": "POSITIVE", "score": 0.0003960517351515591 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?" }
[ { "label": "NEGATIVE", "score": 0.9986384510993958 }, { "label": "POSITIVE", "score": 0.0013615814968943596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?" }
[ { "label": "NEGATIVE", "score": 0.9989922642707825 }, { "label": "POSITIVE", "score": 0.0010076904436573386 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!" }
[ { "label": "NEGATIVE", "score": 0.9970723390579224 }, { "label": "POSITIVE", "score": 0.002927606925368309 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Why did I get a different card then requested?" }
[ { "label": "NEGATIVE", "score": 0.9983153343200684 }, { "label": "POSITIVE", "score": 0.001684697112068534 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "what is the leadtime for a new card to show up in the mail?" }
[ { "label": "NEGATIVE", "score": 0.998744010925293 }, { "label": "POSITIVE", "score": 0.0012559250462800264 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "Where can I edit personal details?" }
[ { "label": "NEGATIVE", "score": 0.9994906187057495 }, { "label": "POSITIVE", "score": 0.0005093251820653677 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "I used my card to get cash then I was charged a fee that I shouldn't have been charged." }
[ { "label": "NEGATIVE", "score": 0.9968177080154419 }, { "label": "POSITIVE", "score": 0.0031822083983570337 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "I received a different amount of cash than what I entered." }
[ { "label": "NEGATIVE", "score": 0.8949629664421082 }, { "label": "POSITIVE", "score": 0.10503703355789185 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "I need to know what charges I will incur for using a European card for top up." }
[ { "label": "NEGATIVE", "score": 0.999171257019043 }, { "label": "POSITIVE", "score": 0.0008288188837468624 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "What is the maximum transactions I can use on a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9918954968452454 }, { "label": "POSITIVE", "score": 0.008104498498141766 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "How do I get my money back for a duplicated charge?" }
[ { "label": "NEGATIVE", "score": 0.9996625185012817 }, { "label": "POSITIVE", "score": 0.00033745719701983035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "Why has my new card still not come?" }
[ { "label": "NEGATIVE", "score": 0.9991114735603333 }, { "label": "POSITIVE", "score": 0.0008884742856025696 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "Why did I get charged a fee, I thought it was free?" }
[ { "label": "NEGATIVE", "score": 0.9974905252456665 }, { "label": "POSITIVE", "score": 0.002509494312107563 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?" }
[ { "label": "NEGATIVE", "score": 0.9985743761062622 }, { "label": "POSITIVE", "score": 0.0014255910646170378 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I need to know how much it costs to transfer funds." }
[ { "label": "NEGATIVE", "score": 0.9995964169502258 }, { "label": "POSITIVE", "score": 0.00040365837048739195 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "What is the most I can top-up?" }
[ { "label": "NEGATIVE", "score": 0.005195575300604105 }, { "label": "POSITIVE", "score": 0.9948044419288635 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "I see I was charged $1 for a transaction." }
[ { "label": "NEGATIVE", "score": 0.9939250349998474 }, { "label": "POSITIVE", "score": 0.006074916105717421 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "What proof do you need for my identification?" }
[ { "label": "NEGATIVE", "score": 0.997044026851654 }, { "label": "POSITIVE", "score": 0.0029559864196926355 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "My card was stolen last night." }
[ { "label": "NEGATIVE", "score": 0.9946383833885193 }, { "label": "POSITIVE", "score": 0.005361635237932205 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "I don't think I should have been charged a fee to use my card." }
[ { "label": "NEGATIVE", "score": 0.9988158941268921 }, { "label": "POSITIVE", "score": 0.0011841118102893233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Why didn't my friend's transaction arrive yet?" }
[ { "label": "NEGATIVE", "score": 0.9984374642372131 }, { "label": "POSITIVE", "score": 0.0015625450760126114 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "How can I receive my salary in another currency?" }
[ { "label": "NEGATIVE", "score": 0.999474823474884 }, { "label": "POSITIVE", "score": 0.00052514614071697 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "I wasn't able to withdraw money at an ATM" }
[ { "label": "NEGATIVE", "score": 0.15882548689842224 }, { "label": "POSITIVE", "score": 0.8411745429039001 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "Would I get a Visa or Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9976334571838379 }, { "label": "POSITIVE", "score": 0.0023665246553719044 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "I need an actual card that I can hold in my hand, how do I do that?" }
[ { "label": "NEGATIVE", "score": 0.9995033740997314 }, { "label": "POSITIVE", "score": 0.0004965972038917243 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "Where can I go to find out how to verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9992928504943848 }, { "label": "POSITIVE", "score": 0.0007071568979881704 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "What is delivery speed to the United States?" }
[ { "label": "NEGATIVE", "score": 0.9976611137390137 }, { "label": "POSITIVE", "score": 0.00233885133638978 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "I received a returned payment that I made." }
[ { "label": "NEGATIVE", "score": 0.971196174621582 }, { "label": "POSITIVE", "score": 0.028803816065192223 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "I froze my account, but how do I order a replacement card?" }
[ { "label": "NEGATIVE", "score": 0.9995688796043396 }, { "label": "POSITIVE", "score": 0.0004311423981562257 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "No refund showing in my statement." }
[ { "label": "NEGATIVE", "score": 0.9990936517715454 }, { "label": "POSITIVE", "score": 0.0009063376928679645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "I didn't enjoy my tutor session and want a refund back. How do I go about doing this?" }
[ { "label": "NEGATIVE", "score": 0.9996521472930908 }, { "label": "POSITIVE", "score": 0.0003478512808214873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Can you help me track my card?" }
[ { "label": "NEGATIVE", "score": 0.993257999420166 }, { "label": "POSITIVE", "score": 0.006741961929947138 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "I don't understand why my payment was declined. I thought everything was ok." }
[ { "label": "NEGATIVE", "score": 0.003962574992328882 }, { "label": "POSITIVE", "score": 0.9960373640060425 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "Help me change my PIN." }
[ { "label": "NEGATIVE", "score": 0.9969494938850403 }, { "label": "POSITIVE", "score": 0.003050570609048009 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "An extra fee of €1 was in my statement" }
[ { "label": "NEGATIVE", "score": 0.9540847539901733 }, { "label": "POSITIVE", "score": 0.04591527581214905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "Is it possible to change from USD to GBP with your App?" }
[ { "label": "NEGATIVE", "score": 0.9966063499450684 }, { "label": "POSITIVE", "score": 0.003393657971173525 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "I should have a refund in my statement but I can't see it" }
[ { "label": "NEGATIVE", "score": 0.9978368878364563 }, { "label": "POSITIVE", "score": 0.002163107041269541 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?" }
[ { "label": "NEGATIVE", "score": 0.9980658888816833 }, { "label": "POSITIVE", "score": 0.0019340619910508394 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "Can I use my card in another institutions ATM?" }
[ { "label": "NEGATIVE", "score": 0.9990221261978149 }, { "label": "POSITIVE", "score": 0.0009778416715562344 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
null
{ "text": "Does the fee for exchange change?" }
[ { "label": "NEGATIVE", "score": 0.9983164072036743 }, { "label": "POSITIVE", "score": 0.00168361805845052 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "I do not understand what this particular direct debit is ?" }
[ { "label": "NEGATIVE", "score": 0.9996398687362671 }, { "label": "POSITIVE", "score": 0.0003600695636123419 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "What is the procedure for activating this card?" }
[ { "label": "NEGATIVE", "score": 0.9959565997123718 }, { "label": "POSITIVE", "score": 0.004043329507112503 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Where is the transfer that I did?" }
[ { "label": "NEGATIVE", "score": 0.9983343482017517 }, { "label": "POSITIVE", "score": 0.0016656573861837387 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "How old must I be to open an account?" }
[ { "label": "NEGATIVE", "score": 0.9997127652168274 }, { "label": "POSITIVE", "score": 0.0002872533805202693 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card." }
[ { "label": "NEGATIVE", "score": 0.9920271039009094 }, { "label": "POSITIVE", "score": 0.007972879335284233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Can I auto top-up as much as I want?" }
[ { "label": "NEGATIVE", "score": 0.9972514510154724 }, { "label": "POSITIVE", "score": 0.0027485147584229708 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined." }
[ { "label": "NEGATIVE", "score": 0.9907885193824768 }, { "label": "POSITIVE", "score": 0.009211454540491104 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "My cash withdrawl has the wrong rate of exchange." }
[ { "label": "NEGATIVE", "score": 0.9996744394302368 }, { "label": "POSITIVE", "score": 0.0003256145864725113 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "Please help me set up a new PIN." }
[ { "label": "NEGATIVE", "score": 0.9897894263267517 }, { "label": "POSITIVE", "score": 0.010210616514086723 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved." }
[ { "label": "NEGATIVE", "score": 0.999744713306427 }, { "label": "POSITIVE", "score": 0.0002553365775384009 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "Why is there a charged fee for debit or credit card payment?" }
[ { "label": "NEGATIVE", "score": 0.9989610910415649 }, { "label": "POSITIVE", "score": 0.001038891263306141 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Can a friend top up my account" }
[ { "label": "NEGATIVE", "score": 0.04764331132173538 }, { "label": "POSITIVE", "score": 0.9523566961288452 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "There is a debit transaction on my statement that I did not make" }
[ { "label": "NEGATIVE", "score": 0.995293915271759 }, { "label": "POSITIVE", "score": 0.004706033039838076 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "How do I add money to my card?" }
[ { "label": "NEGATIVE", "score": 0.9979923963546753 }, { "label": "POSITIVE", "score": 0.0020075952634215355 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "Is it possible to dispute a debit payment from a couple of months ago." }
[ { "label": "NEGATIVE", "score": 0.9934821724891663 }, { "label": "POSITIVE", "score": 0.006517776753753424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?" }
[ { "label": "NEGATIVE", "score": 0.9992996454238892 }, { "label": "POSITIVE", "score": 0.000700324191711843 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "I seem to of forgotten my passcode." }
[ { "label": "NEGATIVE", "score": 0.9997219443321228 }, { "label": "POSITIVE", "score": 0.0002779848291538656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "I want to change my pin number from an ATM. Is this possible?" }
[ { "label": "NEGATIVE", "score": 0.998330295085907 }, { "label": "POSITIVE", "score": 0.0016697507817298174 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I was getting cash and the card got stuck inside" }
[ { "label": "NEGATIVE", "score": 0.9993355870246887 }, { "label": "POSITIVE", "score": 0.0006643871311098337 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
null
{ "text": "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?" }
[ { "label": "NEGATIVE", "score": 0.9955684542655945 }, { "label": "POSITIVE", "score": 0.004431591834872961 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Will the card be a Mastercard or a Visa?" }
[ { "label": "NEGATIVE", "score": 0.9963732361793518 }, { "label": "POSITIVE", "score": 0.0036267165560275316 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?" }
[ { "label": "NEGATIVE", "score": 0.9953592419624329 }, { "label": "POSITIVE", "score": 0.004640704952180386 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "I am not happy with your service and request that my account be terminated!" }
[ { "label": "NEGATIVE", "score": 0.9997057318687439 }, { "label": "POSITIVE", "score": 0.0002942030259873718 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "How many purchases can I make with one disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9982239603996277 }, { "label": "POSITIVE", "score": 0.001776007586158812 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "where is my unknown payment from?" }
[ { "label": "NEGATIVE", "score": 0.9986642599105835 }, { "label": "POSITIVE", "score": 0.0013357307761907578 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Can you check the exchange rate on a cash transaction I did overseas" }
[ { "label": "NEGATIVE", "score": 0.9899945855140686 }, { "label": "POSITIVE", "score": 0.010005424730479717 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "What am I supposed to do if the funds haven't show up from a transfer completed this morning?" }
[ { "label": "NEGATIVE", "score": 0.9992413520812988 }, { "label": "POSITIVE", "score": 0.0007586107240058482 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "How long is the wait for a money transfer to post?" }
[ { "label": "NEGATIVE", "score": 0.999406099319458 }, { "label": "POSITIVE", "score": 0.0005939359543845057 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Why is the refund not on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9991834759712219 }, { "label": "POSITIVE", "score": 0.0008164991741068661 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "I'd like to open an account for my children. How can I do that?" }
[ { "label": "NEGATIVE", "score": 0.9964882135391235 }, { "label": "POSITIVE", "score": 0.0035118102096021175 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "Can I use this app for both USD and GBP?" }
[ { "label": "NEGATIVE", "score": 0.9966346621513367 }, { "label": "POSITIVE", "score": 0.003365384181961417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "How long will it take for my cash withdrawal to stop pending" }
[ { "label": "NEGATIVE", "score": 0.9982574582099915 }, { "label": "POSITIVE", "score": 0.0017425207188352942 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "There are strange transactions on my account. What should I do if I think someone stole my details?" }
[ { "label": "NEGATIVE", "score": 0.9986143112182617 }, { "label": "POSITIVE", "score": 0.0013857305748388171 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "I need several disposable cards made per day." }
[ { "label": "NEGATIVE", "score": 0.9996412992477417 }, { "label": "POSITIVE", "score": 0.0003587295941542834 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "Please help me with my card. It won't activate." }
[ { "label": "NEGATIVE", "score": 0.9997016787528992 }, { "label": "POSITIVE", "score": 0.00029833707958459854 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Why wasn't my payment accepted by the app" }
[ { "label": "NEGATIVE", "score": 0.9990741014480591 }, { "label": "POSITIVE", "score": 0.0009259286453016102 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "How do I get refills to my card when I'm traveling?" }
[ { "label": "NEGATIVE", "score": 0.9986358284950256 }, { "label": "POSITIVE", "score": 0.0013641059631481767 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "Could you please tell me your exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9950922727584839 }, { "label": "POSITIVE", "score": 0.004907696507871151 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "How long is a delivery to the US?" }
[ { "label": "NEGATIVE", "score": 0.9992101192474365 }, { "label": "POSITIVE", "score": 0.0007898053154349327 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "What countries do your accounts send and receive to?" }
[ { "label": "NEGATIVE", "score": 0.9940714240074158 }, { "label": "POSITIVE", "score": 0.005928618833422661 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "What is with the need to have all my ID information?" }
[ { "label": "NEGATIVE", "score": 0.9995328187942505 }, { "label": "POSITIVE", "score": 0.000467153440695256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "My credit card did not go through. Can you see if it has insufficient funds?" }
[ { "label": "NEGATIVE", "score": 0.9996877908706665 }, { "label": "POSITIVE", "score": 0.00031218453659676015 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "I tried using a check to update my balance, but it isn't work? Is something wrong?" }
[ { "label": "NEGATIVE", "score": 0.9995930790901184 }, { "label": "POSITIVE", "score": 0.00040687646833248436 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "What can I use to verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9984990358352661 }, { "label": "POSITIVE", "score": 0.001500926329754293 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "I put money in my account a week ago but its still not there, what is happening?" }
[ { "label": "NEGATIVE", "score": 0.9989054203033447 }, { "label": "POSITIVE", "score": 0.0010945501271635294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I think I forgot my passcode" }
[ { "label": "NEGATIVE", "score": 0.9996153116226196 }, { "label": "POSITIVE", "score": 0.00038463823148049414 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "The app shows Direct Debit payments that I didn't make" }
[ { "label": "NEGATIVE", "score": 0.9935004115104675 }, { "label": "POSITIVE", "score": 0.00649953493848443 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Where can I modify my details?" }
[ { "label": "NEGATIVE", "score": 0.9995688796043396 }, { "label": "POSITIVE", "score": 0.0004310954827815294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "How do I go about changing my address?" }
[ { "label": "NEGATIVE", "score": 0.9989051818847656 }, { "label": "POSITIVE", "score": 0.0010947854025289416 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "When do I get my card PIN?" }
[ { "label": "NEGATIVE", "score": 0.997579038143158 }, { "label": "POSITIVE", "score": 0.002420964417979121 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me." }
[ { "label": "NEGATIVE", "score": 0.0058254967443645 }, { "label": "POSITIVE", "score": 0.9941745400428772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Why was I charged an additional $1?" }
[ { "label": "NEGATIVE", "score": 0.997938334941864 }, { "label": "POSITIVE", "score": 0.0020616936963051558 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "Am I able to stop a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9985759258270264 }, { "label": "POSITIVE", "score": 0.0014240789460018277 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?" }
[ { "label": "NEGATIVE", "score": 0.9996860027313232 }, { "label": "POSITIVE", "score": 0.0003140589687973261 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Why won't my top up go through?" }
[ { "label": "NEGATIVE", "score": 0.9946135878562927 }, { "label": "POSITIVE", "score": 0.005386391654610634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "I am still waiting for a transfer I did" }
[ { "label": "NEGATIVE", "score": 0.9939014911651611 }, { "label": "POSITIVE", "score": 0.006098536308854818 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "Why do I need to verify a top-up?" }
[ { "label": "NEGATIVE", "score": 0.9995132684707642 }, { "label": "POSITIVE", "score": 0.00048677853192202747 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "I am missing my refund." }
[ { "label": "NEGATIVE", "score": 0.9997578263282776 }, { "label": "POSITIVE", "score": 0.00024223077343776822 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "is there a way to change name?" }
[ { "label": "NEGATIVE", "score": 0.9988691210746765 }, { "label": "POSITIVE", "score": 0.0011308171087875962 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null