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Electricity went out like 15 times during our 1 night stay also wifi. Shouldn't ""4"" star hotel have a back up generator ready as this thing probably happens very frequently? Rooftop bar ""goverment"" taxes were extra 30% added to the bill.. outrageous. Very loud, hard to sleep even though we had the highest floor facing the lagoon. Service was cool tho and even made us a vegetarian breakfast to go. | Liked: Cleanliness, staff & service | Disliked: Property conditions & facilities" | service | neutral | 0 |
Electricity went out like 15 times during our 1 night stay also wifi. Shouldn't ""4"" star hotel have a back up generator ready as this thing probably happens very frequently? Rooftop bar ""goverment"" taxes were extra 30% added to the bill.. outrageous. Very loud, hard to sleep even though we had the highest floor facing the lagoon. Service was cool tho and even made us a vegetarian breakfast to go. | Liked: Cleanliness, staff & service | Disliked: Property conditions & facilities" | staff | positive | 0 |
Electricity went out like 15 times during our 1 night stay also wifi. Shouldn't ""4"" star hotel have a back up generator ready as this thing probably happens very frequently? Rooftop bar ""goverment"" taxes were extra 30% added to the bill.. outrageous. Very loud, hard to sleep even though we had the highest floor facing the lagoon. Service was cool tho and even made us a vegetarian breakfast to go. | Liked: Cleanliness, staff & service | Disliked: Property conditions & facilities" | facilities | negative | 0 |
The hotel has villas in pods of three.Each villa I has a spacious and comfortable bedroom and bathroom leading to an outside sitting are and a courtyard.A flight of stairs led to an ope balcony. Set in beautiful grounds within easy walk to the beach. The pool was clean andideal for families with young childrenI stayed with my son and daughter and their families.Our pod of three villas was connected allowing the young ones to move from one villa to another without going outside.The food was delicious and beautifully presented. The staff were very friendly and helpful and was always willing to oblige us with any requests. | villa | positive | 0 |
The hotel has villas in pods of three.Each villa I has a spacious and comfortable bedroom and bathroom leading to an outside sitting are and a courtyard.A flight of stairs led to an ope balcony. Set in beautiful grounds within easy walk to the beach. The pool was clean andideal for families with young childrenI stayed with my son and daughter and their families.Our pod of three villas was connected allowing the young ones to move from one villa to another without going outside.The food was delicious and beautifully presented. The staff were very friendly and helpful and was always willing to oblige us with any requests. | pool | positive | 0 |
The hotel has villas in pods of three.Each villa I has a spacious and comfortable bedroom and bathroom leading to an outside sitting are and a courtyard.A flight of stairs led to an ope balcony. Set in beautiful grounds within easy walk to the beach. The pool was clean andideal for families with young childrenI stayed with my son and daughter and their families.Our pod of three villas was connected allowing the young ones to move from one villa to another without going outside.The food was delicious and beautifully presented. The staff were very friendly and helpful and was always willing to oblige us with any requests. | food | positive | 0 |
The hotel has villas in pods of three.Each villa I has a spacious and comfortable bedroom and bathroom leading to an outside sitting are and a courtyard.A flight of stairs led to an ope balcony. Set in beautiful grounds within easy walk to the beach. The pool was clean andideal for families with young childrenI stayed with my son and daughter and their families.Our pod of three villas was connected allowing the young ones to move from one villa to another without going outside.The food was delicious and beautifully presented. The staff were very friendly and helpful and was always willing to oblige us with any requests. | staff | positive | 0 |
Saw a sign for vegetarian/vegan food and were so excited to take our meat-eater friends as we’ve had amazing vegan food in South Asia.The food was the most disappointing and tasteless vegan food we’ve had in 13 months of traveling. You can get delicious traditional Sri Lankan food everywhere else! The meals were bland and the deserts tasteless. They advertise herbs and spices but clearly forgot to put it in our food. They also added 10% service charge AND tax which added an extra 1,300 rupees to our bill. Meals looked super cheap but with the extra tax it was pricey and not worth it. The eggplant curry had an bizarre aftertaste that wasn’t nice. We also weren’t allowed to sit in the main restaurant as it was apparently ‘fully booked’ but not even 1/4 of the restaurant was full in the whole timed we dined there, we were made to sit in a boiling hot room and had to wait for them to turn on the a/c. I didn’t give it a one star as we got what we ordered and the waiter was friendly. Overall a total waste of money!! Never ever again." | food | negative | 0 |
Saw a sign for vegetarian/vegan food and were so excited to take our meat-eater friends as we’ve had amazing vegan food in South Asia.The food was the most disappointing and tasteless vegan food we’ve had in 13 months of traveling. You can get delicious traditional Sri Lankan food everywhere else! The meals were bland and the deserts tasteless. They advertise herbs and spices but clearly forgot to put it in our food. They also added 10% service charge AND tax which added an extra 1,300 rupees to our bill. Meals looked super cheap but with the extra tax it was pricey and not worth it. The eggplant curry had an bizarre aftertaste that wasn’t nice. We also weren’t allowed to sit in the main restaurant as it was apparently ‘fully booked’ but not even 1/4 of the restaurant was full in the whole timed we dined there, we were made to sit in a boiling hot room and had to wait for them to turn on the a/c. I didn’t give it a one star as we got what we ordered and the waiter was friendly. Overall a total waste of money!! Never ever again." | charge | negative | 0 |
Nestled away from the main town, at a small cove , containing only one other small hotel, this is a great place for a getaway. Due to the small number of tourists, it felt like our own private cove and, on some days, we walked alone on the beach.It’s not a suitable beach for children due to the large waves at times.Our bungalow was clean and very comfortable with a good en suite and lovely garden and sitting out area. Mosquitoes were in abundance at dusk and that’s the only thing to be aware of. The waiters, Chandana and Tilak, were very good and came to see us each afternoon so we could select food for the evening. On one occasion, Tilak brought some fresh prawns for us to see and they were delicious !The New Year’s Eve Gala Dinner was very romantic as we were on the lawn by the beach. The staff all worked very hard, from the room attendant to the pool boy. They made us feel very welcome and we valued their attention.We would highly recommend you spend time here and hope to return sometime in the future." | suite | positive | 0 |
Nestled away from the main town, at a small cove , containing only one other small hotel, this is a great place for a getaway. Due to the small number of tourists, it felt like our own private cove and, on some days, we walked alone on the beach.It’s not a suitable beach for children due to the large waves at times.Our bungalow was clean and very comfortable with a good en suite and lovely garden and sitting out area. Mosquitoes were in abundance at dusk and that’s the only thing to be aware of. The waiters, Chandana and Tilak, were very good and came to see us each afternoon so we could select food for the evening. On one occasion, Tilak brought some fresh prawns for us to see and they were delicious !The New Year’s Eve Gala Dinner was very romantic as we were on the lawn by the beach. The staff all worked very hard, from the room attendant to the pool boy. They made us feel very welcome and we valued their attention.We would highly recommend you spend time here and hope to return sometime in the future." | garden | positive | 0 |
Nestled away from the main town, at a small cove , containing only one other small hotel, this is a great place for a getaway. Due to the small number of tourists, it felt like our own private cove and, on some days, we walked alone on the beach.It’s not a suitable beach for children due to the large waves at times.Our bungalow was clean and very comfortable with a good en suite and lovely garden and sitting out area. Mosquitoes were in abundance at dusk and that’s the only thing to be aware of. The waiters, Chandana and Tilak, were very good and came to see us each afternoon so we could select food for the evening. On one occasion, Tilak brought some fresh prawns for us to see and they were delicious !The New Year’s Eve Gala Dinner was very romantic as we were on the lawn by the beach. The staff all worked very hard, from the room attendant to the pool boy. They made us feel very welcome and we valued their attention.We would highly recommend you spend time here and hope to return sometime in the future." | staff | positive | 0 |
Great place friendly staff comfortable rooms wifi a/c worth it food can improve but overall great ambience and solitude away from the hustle and bustle of city life and hectic lifestyle we lead back in the city | staff | positive | 0 |
Great place friendly staff comfortable rooms wifi a/c worth it food can improve but overall great ambience and solitude away from the hustle and bustle of city life and hectic lifestyle we lead back in the city | room | neutral | 0 |
A perfect place for a relaxing stay on Sri Lanka’s south west coast. A large property with natural gardens right on a secluded and sandy beach and with an amazing pool. Delicious food and excellent service - particularly from the housekeeping team: Malith, Kasun and Kelum" | service | positive | 0 |
Spent an evening here with friends at their rooftop restaurant which gives you a beautiful bird's eye view of the Jaffna city. The service was good, however, the food was not the greatest. We ordered potato chips, but it was soggy and doused in so much oil. The vegetable pakoras was the only serving grace. Their prices are quite high, so it would be good if they would focus on providing quality starters which are nothing too complicated or fancy." | view | positive | 0 |
Spent an evening here with friends at their rooftop restaurant which gives you a beautiful bird's eye view of the Jaffna city. The service was good, however, the food was not the greatest. We ordered potato chips, but it was soggy and doused in so much oil. The vegetable pakoras was the only serving grace. Their prices are quite high, so it would be good if they would focus on providing quality starters which are nothing too complicated or fancy." | service | positive | 0 |
Spent an evening here with friends at their rooftop restaurant which gives you a beautiful bird's eye view of the Jaffna city. The service was good, however, the food was not the greatest. We ordered potato chips, but it was soggy and doused in so much oil. The vegetable pakoras was the only serving grace. Their prices are quite high, so it would be good if they would focus on providing quality starters which are nothing too complicated or fancy." | food | negative | 0 |
Spent an evening here with friends at their rooftop restaurant which gives you a beautiful bird's eye view of the Jaffna city. The service was good, however, the food was not the greatest. We ordered potato chips, but it was soggy and doused in so much oil. The vegetable pakoras was the only serving grace. Their prices are quite high, so it would be good if they would focus on providing quality starters which are nothing too complicated or fancy." | prices | negative | 0 |
The Villas are nestled in a lovely area in Balapitiya. The beach is amazing. We went with family and friends and from the entrance onwards all positive vibes. We stayed in the Villa ""Papaya"". all the villas have names of fruits, which is very interesting. Villas are spacious and all amenities are there. The villa we stayed in had a small garden and also an outside shower. The staff is very courteous and helpful and went out of their way to keep us comfortable. The servers at the restaurant and the bar were very helpful and helped us to plan out our meals according to our needs (especially the kid's meals ). The chef came out and talked to us after most meals, and the food was really good.Kids loved the pool and were located in a beautiful area. The hotel opens up to a nice little bay in Balapitiya. December weather also helped and the sea wasn't that rough. Don't forget to ask the hotel for a boat ride to the ""Madhu Ganga"". Rather than going all the way to Madhu Ganga you can take the boat from the bay where the villa is located at, so you get to ride in the sea and then enter the lagoon to see the mangroves. Definitely will go again." | beach | positive | 0 |
The Villas are nestled in a lovely area in Balapitiya. The beach is amazing. We went with family and friends and from the entrance onwards all positive vibes. We stayed in the Villa ""Papaya"". all the villas have names of fruits, which is very interesting. Villas are spacious and all amenities are there. The villa we stayed in had a small garden and also an outside shower. The staff is very courteous and helpful and went out of their way to keep us comfortable. The servers at the restaurant and the bar were very helpful and helped us to plan out our meals according to our needs (especially the kid's meals ). The chef came out and talked to us after most meals, and the food was really good.Kids loved the pool and were located in a beautiful area. The hotel opens up to a nice little bay in Balapitiya. December weather also helped and the sea wasn't that rough. Don't forget to ask the hotel for a boat ride to the ""Madhu Ganga"". Rather than going all the way to Madhu Ganga you can take the boat from the bay where the villa is located at, so you get to ride in the sea and then enter the lagoon to see the mangroves. Definitely will go again." | villa | positive | 0 |
The Villas are nestled in a lovely area in Balapitiya. The beach is amazing. We went with family and friends and from the entrance onwards all positive vibes. We stayed in the Villa ""Papaya"". all the villas have names of fruits, which is very interesting. Villas are spacious and all amenities are there. The villa we stayed in had a small garden and also an outside shower. The staff is very courteous and helpful and went out of their way to keep us comfortable. The servers at the restaurant and the bar were very helpful and helped us to plan out our meals according to our needs (especially the kid's meals ). The chef came out and talked to us after most meals, and the food was really good.Kids loved the pool and were located in a beautiful area. The hotel opens up to a nice little bay in Balapitiya. December weather also helped and the sea wasn't that rough. Don't forget to ask the hotel for a boat ride to the ""Madhu Ganga"". Rather than going all the way to Madhu Ganga you can take the boat from the bay where the villa is located at, so you get to ride in the sea and then enter the lagoon to see the mangroves. Definitely will go again." | staff | positive | 0 |
The Villas are nestled in a lovely area in Balapitiya. The beach is amazing. We went with family and friends and from the entrance onwards all positive vibes. We stayed in the Villa ""Papaya"". all the villas have names of fruits, which is very interesting. Villas are spacious and all amenities are there. The villa we stayed in had a small garden and also an outside shower. The staff is very courteous and helpful and went out of their way to keep us comfortable. The servers at the restaurant and the bar were very helpful and helped us to plan out our meals according to our needs (especially the kid's meals ). The chef came out and talked to us after most meals, and the food was really good.Kids loved the pool and were located in a beautiful area. The hotel opens up to a nice little bay in Balapitiya. December weather also helped and the sea wasn't that rough. Don't forget to ask the hotel for a boat ride to the ""Madhu Ganga"". Rather than going all the way to Madhu Ganga you can take the boat from the bay where the villa is located at, so you get to ride in the sea and then enter the lagoon to see the mangroves. Definitely will go again." | food | positive | 0 |
The Villas are nestled in a lovely area in Balapitiya. The beach is amazing. We went with family and friends and from the entrance onwards all positive vibes. We stayed in the Villa ""Papaya"". all the villas have names of fruits, which is very interesting. Villas are spacious and all amenities are there. The villa we stayed in had a small garden and also an outside shower. The staff is very courteous and helpful and went out of their way to keep us comfortable. The servers at the restaurant and the bar were very helpful and helped us to plan out our meals according to our needs (especially the kid's meals ). The chef came out and talked to us after most meals, and the food was really good.Kids loved the pool and were located in a beautiful area. The hotel opens up to a nice little bay in Balapitiya. December weather also helped and the sea wasn't that rough. Don't forget to ask the hotel for a boat ride to the ""Madhu Ganga"". Rather than going all the way to Madhu Ganga you can take the boat from the bay where the villa is located at, so you get to ride in the sea and then enter the lagoon to see the mangroves. Definitely will go again." | pool | positive | 0 |
This was not as I expected. Actually the property is not maintained properly. Lot of improvements needs to be done even from food. But the staff was really Helpful. The pool was good, But the beach is superb which is a private one. It's so clean & nice" | food | negative | 0 |
This was not as I expected. Actually the property is not maintained properly. Lot of improvements needs to be done even from food. But the staff was really Helpful. The pool was good, But the beach is superb which is a private one. It's so clean & nice" | staff | positive | 0 |
This was not as I expected. Actually the property is not maintained properly. Lot of improvements needs to be done even from food. But the staff was really Helpful. The pool was good, But the beach is superb which is a private one. It's so clean & nice" | pool | positive | 0 |
This was not as I expected. Actually the property is not maintained properly. Lot of improvements needs to be done even from food. But the staff was really Helpful. The pool was good, But the beach is superb which is a private one. It's so clean & nice" | beach | positive | 0 |
Subsets and Splits