tamphuc0503/nrc-nquire · Datasets at Hugging Face

customer_name stringclasses 1 value	customer_id int64 11.1k 11.1k	comment_text stringlengths 2 6.63k	location_name stringlengths 2 65	facility_name stringclasses 48 values	doctor_firstname stringlengths 1 16 ⌀	doctor_lastname stringlengths 2 24 ⌀	questionpod_serviceline stringclasses 9 values	comment_id int64 1.67B 1.8B	doctor_specialty stringclasses 168 values	person_gender stringclasses 2 values	person_language stringclasses 8 values	person_race stringclasses 9 values	person_city stringclasses 899 values	survey_name stringclasses 47 values	question_text stringclasses 1 value
advocate aurora health	11,146	I had a bad experience with labor and delivery. It was a scheduled C-section. I'm sorry, it was a scheduled induction. And I just felt like even though it was scheduled, the doctors weren't available when I needed them there. As well as when it was time to have the baby, push the baby out of wait 10 to 15 minutes because your team wasn't in there, even though they were supposed to be ready to go. And then after the baby, I had a really bad experience on the pedes floor. My nurse let him scream for over an hour. I asked her to call me if there were any changes. She didn't call me. I called her at 2 a.m. She said nothing had changed. And then I got there at 7 a.m. and the day nurse told me that he had screamed for an hour.	OL 2HCH	Advocate Children's Hospital - Oak Lawn	David	Roberson	Inpatient	1,689,934,310	Pediatrics - Pediatric Cardiology	Male	ENGLISH	WHITE	Roselle	Inpatient + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I came in with discomfort of abdominal.. I tried the regin she recommended on my own as needed but she suggested to do it daily. She didn't no examine my abdominal area . Felt like I didn't get a. Full examine that I should have.	Oak Lawn Outpatient 9555 52nd Family Practice II	Advocate Medical Group	Hiba	Khan	Medical Practice	1,679,092,439	Family Medicine	Female	ENGLISH	WHITE	Chicago	Resident Physician	What else would you like to say about your experience?
advocate aurora health	11,146	The Doctor kept cutting my wife off when she was asking questions, was extremely rude to myself and told a heart patient he needs to see a psychiatrist because I was asking if there was a medication I could take to decipher whether I was having a heart attack or panic attack. The doctor was implying that it there are no such drugs out there like that.	AMCO ED	Aurora Medical Center Oshkosh	Ross	Laurent	Emergency	1,698,710,243	Emergency Medicine	Male	ENGLISH	WHITE	Coloma	Emergency Department + Magnet 1	What else would you like to say about your experience?
advocate aurora health	11,146	The staff was great! Dr. Abusuwwa is an excellent surgeon! I would recommend highly recommend him to anyone who needs to have spine surgery.	Downers Grove 3551 Highland 200 Neurosurg	Advocate Medical Group	Raed	Abusuwwa	Medical Practice	1,693,604,933	Neurological Surgery	Female	ENGLISH	WHITE	Shabbona	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I asked for a patient advocate to call me so that I could tell them about the calamity of horrors that happened while I was there. But I did have some very good nurses and I did have one nurse who did not finish a medication that I was supposed to finish. I would like to speak with a patient advocate to issue a complaint. Thank you.	SSH 4N TELEMETRY	Advocate South Suburban Hospital	Carlos	Concepcion	Inpatient	1,679,249,804	Internal Medicine	Female	ENGLISH	BLACK	Park Forest	Inpatient + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I was traumatized.	TRI ICU	Advocate Trinity Hospital	Meghan	Donovan	Inpatient	1,676,121,083	Internal Medicine	Female	ENGLISH	BLACK	Chicago	Inpatient + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I seem to need another opinion as my condition has worsened.	Plymouth PUC	Aurora Medical Group	Prashan	Gunasekera	Urgent Care	1,698,156,803	Family Medicine	Male	ENGLISH	WHITE	Two Rivers	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I had an excellent pt, Taylor K, he did a great job. From his explanations to him listening to me and understanding what I wanted/ need from this experience. My experience for my physical therapist was a 10. The only reason I marked an 8 was from the receptionists, I didn't catch her name but as I waited for my appointment I got to hear all sorts of remarks about each call they took. Really made me think about what sassy little remark was said about me after I left the office. It was unprofessional, uncalled for and kind of unpleasant to know that if I had to reschedule, make an appointment or in some way contact the office that I would be gossiped about.	PT BCO	Aurora BayCare Medical Center	Harold	Schock	Outpatient Services	1,677,912,634	Orthopaedic Surgery	Female	ENGLISH	WHITE	Sobieski	Outpatient Rehab	What else would you like to say about your experience?
advocate aurora health	11,146	Dr hegmann is great. However your billing department sucks. Have to call evertime I go to doctor to get them to properly process claim and bill me correctly. If we didn't love our doctors so much we would go somewhere else. You need to get you billing department cleaned up and get employees trained on how to process claims properly. And treating patients with respect. I would give your billing department a zero.	MF Family Practice	Aurora Medical Group	Karen	Hegmann	Medical Practice	1,673,758,642	Family Medicine	Male	ENGLISH	WHITE	Campbellsport	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The nurse did not wash or disinfect child s hand before the blood test ( thumb poke) so he has to redo the test ( first time was wrong result due to dirt on his hand) the dr recommended to wash his hands. I thought it wasn't professional they did not ask him to do that prior to his first test. Ended up with traumatic cry for doing it twice.	Chicago 1945 Wilson Peds	Advocate Medical Group	Stephanie	Weller	Medical Practice	1,691,371,501	Pediatrics	Male	ENGLISH	WHITE	Chicago	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Dr. Neilish Shah has such a great and warm demeanor when he sees you. I love him and would be extremely upset if for some reason I would have to change my PCP. My daughter says she loves him and wish she could have him as a PCP. Because I have severe asthma, it was so cold outside my in office appt. was changed to a video appt. He said when he saw I was suppose to come in he was going to call me, he was glad to see I was now a video appt.	Orland Park 9550 167th 100 Family Practice	Advocate Medical Group	Neilesh	Shah	Medical Practice	1,685,876,689	Family Medicine	Female	ENGLISH	BLACK	University Park	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	This is Jamie Demas. I was seen on Monday at the clinic there at the hospital because I fell down some stairs and I'm in serious pain. I don't think I should have been let to go home because I can't even take care of myself by myself right now and I am in serious pain. Even with the light medications they sent home, I'm still in serious pain. Thank you.	AMCSC ED	Aurora Medical Center Sheboygan County	Laura	Vogel-Schwartz	Emergency	1,684,367,150	Emergency Medicine	Male	ENGLISH	WHITE	Sheboygan	Emergency Department + Magnet 1	What else would you like to say about your experience?
advocate aurora health	11,146	I'm glad to have Dr. Pryomski as my primary care physician. He's thorough and well informed. However, getting through on the phone line or getting an appointment is very challenging. The LiveWell app is poorly designed and does not provide accurate information. If someone could call me regarding the app, I would be happy to provide the negative experiences.	MPSS Family Practice	Aurora Medical Group	Nicholas	Pryomski	Medical Practice	1,674,429,082	Family Medicine	Male	ENGLISH	ASIAN	Kenosha	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The doctors were really, the doctor was really helpful. All the nurses were really great. I really appreciate that. I just, I had to call the nurse to find out when I would be going home. Also, I was told that I was going to be getting a call one or two days because there's, they found something in my lung and I'm still having a problem breathing. And then when I cough, it hurts. And I still have not heard from anyone from your facility. So I don't know where to go with this. I'm nervous. I'm scared. Nobody, I feel like maybe nobody cares. Bye.	ABMC ED	Aurora BayCare Medical Center	Robert	Zemple	Emergency	1,685,389,135	Emergency Medicine	Female	ENGLISH	DECLINED	Green Bay	Emergency Department + Magnet 1	What else would you like to say about your experience?
advocate aurora health	11,146	Seemed very rushed. Appointment notes are not accurate. For example it says I had a fever earlier this month. I didn't and never said I did. It says I tested negative for Covid. I was not tested. There are other issues as well. I wonder if it may be Aurora policy that rush the providers through their appointments.If so then perhaps it is an Aurora issue not a provider issue!	MF Internal Medicine	Aurora Medical Group	Paul	Halstrom	Medical Practice	1,677,609,083	Internal Medicine	Male	ENGLISH	WHITE	Wauwatosa	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	me personally I wouldn't recommend families or friends due to the fact that I went on January 27, 2024 and dating informed me until I constantly called on January 29, 2024 and informed me after giving me to run around that my test results came back positive for Covid, and I just feel like if I was informed sooner, just like my significant other was who went the same day as me I could've did better at protecting my children from the virus, because one has asthma .	Mayfair MR	Aurora Medical Group	Nicola	Charlton	Urgent Care	1,695,076,075	Family Medicine	Female	ENGLISH	BLACK	Milwaukee	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I had a 1:45 appointment and the doctor did not enter the room until 2:40. That is complete bullshit.	Orland Park 9550 167th Endo	Advocate Medical Group	Mohammed	Kazi	Medical Practice	1,691,388,919	Internal Medicine - Endocrinology, Diabetes & Metabolism	Male	ENGLISH	WHITE	Oak Forest	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Nurse practitioner didn't take the time to do a thorough exam to determine cause of bleeding. Had to go to ER for treatment where the doctor only prescribed a cream. Will not likely use Urgent care ever again.	West Bend South UC	Aurora Medical Group	Angela	David	Urgent Care	1,673,672,346	Nurse Practitioner	Female	ENGLISH	WHITE	West Bend	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	Dr. Munzir is extremely kind and caring. Twice he has called me on a Sunday regarding test results. He has also personally called me back when I was having some problems. He has shown me stuff on the computer to help explain things that are going on. He also has office hours starting at 7 am, which I love. I highly recommend him!!!	Advanced Neurology and Sleep Clinic LLC	APP	Syed	Munzir	Medical Practice	1,699,220,222	Psychiatry & Neurology - Neurology	Female	ENGLISH	WHITE	South Elgin	Medical Practice - APP	What else would you like to say about your experience?
advocate aurora health	11,146	The staff was polite and patience with the in coming patients. I was there for IV Therapy and my appointment was at 10:30am. I was told by the nurse that Dr Katz did not order the correct lab for this procedure and I could not receive my Infusion.The nurse scheduled me for my lab at 11:30 where I sat for another hour until I questioned why I was being seen in the lab.I was told to return to the 8th floor where the Nurse explained what was going on with the lab appointment.The nurse was very apologetic and experdited the lab testing by withdrawing my bloodwork .The Nurse also arranged for me to be rescheduled for my IV infusion after 48 hrs of having my labs completed on this date .I was very upset about the 2hour confusion but because the Nurse was apologetic and very professional about the mistakes I was able to stay calm even though my blood pressure did go up.Hopefully my next scheduled appointment will be successful with me receiving my IV infusion.	CMC INF	Advocate Christ Medical Center	Mohammed	Kazi	Outpatient Services	1,677,716,164	Internal Medicine - Endocrinology, Diabetes & Metabolism	Female	ENGLISH	BLACK	Mokena	Outpatient Testing + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	The nurse was very rude and made us feel like it was an inconvenience that we were there. The Dr just went by the information the nurse gave her and seemed to already have her diagnosis without further questions. Our concerns were not addressed. We rarely go to the Dr, however when we do I expect to be heard. The Dr told us if we wanted any kind of testing done we would have to go to the ER. They didn't even print off a visit summary. Why is it soooo hard to get good health care. I'm so disappointed in the lack of care and empathy we received.	Sheboygan WI SHW	Aurora Medical Group	Brianna	Collins	Urgent Care	1,697,134,205	Physician Assistant	Female	ENGLISH	BLACK	Sheboygan	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I have been in this facility several times and have been treated very respectfully! Sadly so this did not occur this time! I tried to explain the condition I have been in for several weeks, to both Dr Peach and her PA. Also that I spoke to my Primary Physicians nurse that after my conversation with her called me back and told me to go to the Emergency Room and ask to take an ultrasound of my knee and have labs to rule out infection, by no means was I adamant about this and did not call any hot line as it was stated in the notes in my chart!!!! I literally called my Primary Physician as I stated above. I also never had any doctor or Physician Assistant rolled their eyes at me! How unprofessional!!!!! The PA stated I needed to see an orthopedic Doctor and suggested to rap my entire leg and send me home with prescription for pain! The nurse that also attended to me Jennifer Special was wonderful!! My husband was also present and can attest to this. I basically followed instructions given to me by a very competent nurse given to me before coming to the Emergency Room. I did make an appointment with an Orthopedic Physician as suggested. So sad!!!! Eleonore Hanke	ALMC ED	Aurora Lakeland Medical Center	Brittni	Peach	Emergency	1,698,113,999	Emergency Medicine	Female	ENGLISH	WHITE	Genoa City	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	Did not like that the triage nurse came out to talk to me infront of everyone else sitting there to see what was wrong with me. Saw and heard him ask others as well. What happened to hippa????	AMCSC ED	Aurora Medical Center Sheboygan County	Jesse	Justus	Emergency	1,687,560,140	Emergency Medicine	Female	ENGLISH	WHITE	Sheboygan Falls	Emergency Department + Magnet 1	What else would you like to say about your experience?
advocate aurora health	11,146	We were at the 1700 Luther Lane facility. The parking is atrocious. My husband is wheelchair bound and I use a cane to walk. Temps were below 0. No valet parking was available. I dropped my husband off at the front door and went to park. Was parking in the lot next to the facility. I have handicapped plates. Lot was full. And only 1 handicapped spot available. It was in the handicapped row all of the way up the incline to the back wall. I use a cane to walk. The incline/decline was extreme and I had to hold on to the parked cars as I walked down the ramp. By the time I got into the building I was in so much pain. After our appointment I left my husband by the front door. I then had to walk back up the ramp with the atrocious incline. It was not easy nor safe for me to walk to my car. I again had to use my cane and grab on to the parked cars to help myself get up the ramp. I was in so much pain by the time I got to my car. The handicapped parking should be on one level, like all towards the front of the garage and the regular parking should be up against the back walls. There is no reason for the regular cars to park on the ground level by the doors. It would be nice to have valet parking at this facility. For questions please call Camille Bartczak 847-635-0180.	CAC MRI	Advocate Lutheran General Hospital	Darren	Gitelman	Outpatient Services	1,686,361,280	Psychiatry & Neurology - Behavioral Neurology & Neuropsychiatry	Male	ENGLISH	WHITE	Des Plaines	Outpatient Testing + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	The triage nurse took my blood pressure wrong. First the cuff blew up like a balloon and popped off my arm then the second time it wasn't tight enough which caused an extremely high reading over 200 that in turn resulted in me being admitted as an ER visit vs a urgent care visit. In the end the doctor said he would have charges reversed to urgent care when I complained. All ended well however if that triage nurse is the deciding factor how you are admitted she should be retrained.	ABMC ED	Aurora BayCare Medical Center	Nels	Rose	Emergency	1,700,407,540	Emergency Medicine	Female	ENGLISH	WHITE	Brillion	Emergency Department + Magnet 1	What else would you like to say about your experience?
advocate aurora health	11,146	Whoever Pam is for this provider she is definitely not doing her job. I sent a message thru the portal on 1/22 re a PA for my Omnipod supplies and the Insurance just got it yesterday 1/31. 9 days totally unacceptable, I have had to borrow supplies from a friend or I would not have had any.	Orland Park 9550 167th Endo	Advocate Medical Group	Mohammed	Kazi	Medical Practice	1,699,136,629	Internal Medicine - Endocrinology, Diabetes & Metabolism	Female	ENGLISH	WHITE	Joliet	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Horrible, I sat for 5 hours without seeing the Dr so I left. People was going in the emergency room that came after me and I could barely breathe, see, hot flashes and memory loss.	Beverly 9831 Western Internal Med	Advocate Medical Group	Ewa	Rafacz	Medical Practice	1,686,906,336	Nurse Practitioner	Male	ENGLISH	BLACK	Chicago	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The doctor I dealt with at 4220 W. 95th St. was extremely rude nice nasty attitude. It just made me very uncomfortable. The tone of her voice was very unacceptable and I had to get up and leave. I could not deal with her. That was ridiculous.	Oak Lawn 4220 95th 200 Rheum	Advocate Medical Group	Mihaela	Mihailescu	Medical Practice	1,693,219,059	Internal Medicine - Rheumatology	Male	ENGLISH	BLACK	Calumet City	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	They did not listen to me about my potassium is high, making me have lightheadedness, dizziness. And had blood draw for other things then for what i went in for and no have to pay for unnecessary test except for what i asked. And when asked for side effect of the meds i take he said it should have happen right away. Which that does not always happen.	Sheboygan WI SHW	Aurora Medical Group	Robert	Mckibben	Urgent Care	1,700,909,024	Physician Assistant	Male	ENGLISH	WHITE	Sheboygan	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	everyone was super nice, however they weren't very thorough with examining me and testing me. I complained about infected and swollen tonsils and they weren't examined properly. I was told it was a virus and to just drink fluids and take Tylenol. I came back 3 days later and got thoroughly examined, gave a urine sample, and took a bunch of tests to come to the conclusion that I have mono.	IC South Holland	Advocate Medical Group	Veronica	Elchert	Urgent Care	1,696,648,307	Nurse Practitioner	Female	ENGLISH	BLACK	South Holland	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I do not like the whole parking situation. I do not like your whole er situation and will not go back there. I have not had any good experiences there. My husband and I go to Ascension on 76th st instead for emergencies. The other parts of your hospital are good.	ASLMC GIPIE	Aurora St. Luke's Medical Center	Steven	Leh	Outpatient Services	1,699,316,311	Internal Medicine - Pulmonary Disease	Female	ENGLISH	WHITE	Greenfield	Outpatient Surgery + Magnet 2 - OAS	What else would you like to say about your experience?
advocate aurora health	11,146	Like was very helpful and gave me great feedback as to how I was doing as compared to one month ago. I asked about swelling in my legs. He have me some things I slip on the provide compression. After one day my swelling is going down. ? My hand has a problem. He assessed it and worked on it and gave me some exercises to do. It is to soon to tell , but I think it needs more work. Thanks to all of the PTs there they have helped so much. Dennis	PT Lakeside	Aurora Medical Center Manitowoc County	Tracy	Sherman	Outpatient Services	1,673,562,365	Family Medicine - Geriatric Medicine	Male	ENGLISH	WHITE	Manitowoc	Outpatient Rehab	What else would you like to say about your experience?
advocate aurora health	11,146	Did not like that fact that there was no privacy. I could hear all conversations on the phone and out in the workout area.	PT Greenfield	Aurora St. Luke's Medical Center	Jeffrey	Hall	Outpatient Services	1,673,953,067	Podiatrist - Foot & Ankle Surgery	Female	ENGLISH	WHITE	Milwaukee	Outpatient Rehab	What else would you like to say about your experience?
advocate aurora health	11,146	Doctor visit was great, but there was very loud and persistent coughing outside the exam room when the medical assistant took me in. This continued for at least 10-15 minutes and seemed to come from office staff in an area across the hall. They did not appear to be wearing masks. Sick employees should stay home during cold, flu and COVID season. It was also extremely distracting while the assistant was checking my vitals.	GH Ob/Gyn	Aurora Medical Group	Sandra	Gottwald	Medical Practice	1,675,931,374	Obstetrics & Gynecology	Female	ENGLISH	WHITE	Waukesha	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The examining room floor was dirty. The instrument they used to examine my bladder was disposed of in a garbage can and it was full to the top. It looked like the can wasn't emptied in a long time, it was 8:30 am.	PWA Urology1 Ste 300	Aurora Medical Group	Melody	Chen	Medical Practice	1,679,773,590	Urology	Male	ENGLISH	WHITE	New Berlin	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I was misdiagnosed with cold sores and I had a gnarly staff infection, not cold sores. I was given the wrong treatment, after telling the dr I was already taking valcylavier for cold sores and it wasn't working we should have thought of other options instead of same treatment. I had to go to the ER the following day because my issue worsened. I had extremely swollen lips and the dr didn't even take a close look at them. Now I have to pay 2 bills, when it could have been caught the first time.	Marinette UC AMM	Aurora Medical Group	Erin	Pape	Urgent Care	1,682,403,456	Nurse Practitioner	Female	ENGLISH	WHITE	Menominee	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	Didn't have a reasoning for what was wrong, didn't look in my ears even though I explained they hurt. Have had the same reoccurring issue for months and no doctor has truly helped. Only did rapid tests, didn't send anything out	BAT	Dreyer Medical Group	Richard	Puls	Urgent Care	1,679,816,472	Family Medicine	Female	ENGLISH	DECLINED	Elburn	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I had went to the er with extreme pain with TMJ and could barely eat, talk, look into light. My symptoms started Saturday and waited to come in until it got too bad. I needed help. I got doctor Chris and all he did was look into my mouth and say "it was a toothache" it's not. He wasn't listening when I said it wasn't and I'm in extreme pain and I need help. I rated my pain a 8-9 and they did nothing. He gave me ONE DAY worth of pain medicine. I've been having UNBEARABLE PAIN since Saturday. It was quite honestly awful to be treated like that. I'm still in excruciating pain even today (Wednesday). I will be going to another hospital because I wasn't listened too or helped. Im sick to my core about this. Nothing was helping me. I was in 6-9 pain since Saturday. It was insulting and quite frankly I don't think I he should be a doctor.	ASMC ED	Aurora Sinai Medical Center	null	null	Emergency	1,697,047,952	null	Female	ENGLISH	WHITE	Milwaukee	Emergency Department + Magnet 1	What else would you like to say about your experience?
advocate aurora health	11,146	I was subjected to a scan twice, as I was given a mask to replace mine, only to be told "sorry I didn't realize the mask I gave you also contained metal". I then had to remove the mask the staff gave me and repeat the scan.	PH-Ultra	Advocate High Tech Medical Park	null	null	Outpatient Services	1,674,110,777	null	Female	ENGLISH	BLACK	Alsip	Outpatient Testing	What else would you like to say about your experience?
advocate aurora health	11,146	Dr. Dauenhauer is amazing and I highly recommend her. However, her staff, most notably the people who answer the phones and check you in, are awful. They are extremely rude and disrespectful. For example, I have PTSD and cannot be seen by a male provider. When I needed an appointment for an acute condition, the staff member stated, rudely, "You have to, why won't you see a male?" I was put on the spot and told her why. She was all of a sudden able to find an appointment for me. In addition, I had been in to see Dr. Dauenhauer more than once before my yearly skin check and I was a transfer from another provider who had left Aurora. According to Dr. Dauenhauer, I should not have been considered a new patient. When I called to reschedule due to weather and transportation issues, I was told, "If you reschedule, you cannot ever see Dr. Dauenhauer again since she is not taking NEW patients and you have to see a male provider." I was very upset and had to find a ride and go out in the inclement weather. I will put up with the staff because Dr. Dauenhauer is the best dermatologist I have ever had, but someone needs to do something about the front desk people in her office.	Waukesha Derm Ste 305	Aurora Medical Group	Marie	Dauenhauer	Medical Practice	1,683,627,122	Dermatology	Female	ENGLISH	WHITE	Hartland	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Still waiting for the CT results to be ready by the radiologist, & posted so I can see my results, it has been over 10 days since I had the test	CMC OXR	Advocate Christ Medical Center	Francis	Jamilla	Outpatient Services	1,703,373,687	Internal Medicine - Critical Care Medicine	Male	ENGLISH	WHITE	Oak Lawn	Outpatient Testing + Magnet 2 - OAS	What else would you like to say about your experience?
advocate aurora health	11,146	Dr. Scott was dismissive of my concerns. As a first time patient I expected a more thorough conversation about my lifestyle, diet, exercise, and medical history. None of that was addressed. The information he gave me was vague at best. He spoke down to me as if I didn't understand what I was experiencing. Would not recommend this provider.	LSF Family Practice	Aurora Medical Group	Geoffrey	Scott	Medical Practice	1,699,391,348	Family Medicine	Female	ENGLISH	WHITE	Milwaukee	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	After we wasted an hour there filling out forms talking to many people about my son's issue, we were finally told you do not treat that issue there. Why would it take so long to tell us? Shouldn't that be the first thing you say? (He had a piece of steak stuck in his esophagus since dinner the night before). Then we tried to leave and she said the doctor had to see my son to make sure he didn't need to transport to the ER. Are you kidding me? Just so you can charge me for a doctor visit? If we get a bill for this it would be completely unacceptable - and I will spread the word on what a fraud this place is. I am angry about the time we spent there that we could have been at Children's getting things started sooner. And if you want me to pay you for that wasted time I will be even more upset.	Brookfield	Aurora Medical Group	John	Feilbach	Urgent Care	1,673,886,560	Internal Medicine	Male	ENGLISH	WHITE	Brookfield	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	The technician was extremely rough in manipulating me for the mammogram. This never happened before. Also, there was wrong info in my profile when she was asking me questions. How did this happen when the correct info has been in your system for years! Related to relatives having cancer.	LGH MAMMO	Advocate Lutheran General Hospital	Randall	Kahan	Outpatient Services	1,680,903,377	Obstetrics & Gynecology	Female	ENGLISH	WHITE	Arlington Heights	Outpatient Testing + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	My CT scan on Tuesday showed no improvement from six months ago. So the treatment Dr Armand prescribed did not work. I called and spoke with his nurse. She was great! I have yet to hear from him.	Dreyer CT - HLD	Dreyer Medical Group	null	null	Outpatient Services	1,672,774,823	null	Female	ENGLISH	WHITE	Aurora	Outpatient Testing	What else would you like to say about your experience?
advocate aurora health	11,146	I felt my son should have been tested for RSV, but that test was not completed.	Racine 8400 Washington	Aurora Medical Group	Tanvi	Adusumilli	Urgent Care	1,690,080,204	Family Medicine	Male	ENGLISH	WHITE	Kansasville	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	For all the last times I've been at this facility, I felt like customer service is very poor. The quality of consultation with the physician is getting worse every time I go. They don't even examine you, they simply shovel a prescription for what they're seeing most frequently.	FV	Dreyer Medical Group	Brian	Hubbard	Urgent Care	1,696,784,717	Family Medicine	Female	ENGLISH	DECLINED	Naperville	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	Felt heard! Lab took a while to call me tho!	Beverly 9831 Western Internal Med	Advocate Medical Group	Prentiss	Taylor	Medical Practice	1,698,355,594	Internal Medicine	Female	ENGLISH	BLACK	Evergreen Park	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Came in for a outpatient procedure. Was discharged too soon and wound us coming back in an ambulance three hours later which resulted in an inpatient eight day hospital stay	LGH CARDTELE	Advocate Lutheran General Hospital	Aleksandra	Popovic	Inpatient	1,706,396,247	Internal Medicine	Female	ENGLISH	WHITE	Park Ridge	Inpatient + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I was just wondering if any RN nurse can walk in your room. I had a nurse assigned to me, but a nurse I knew walked in and talked to me. I really didn't care at the time, but i just want to know going forward. Can you please email back if this is ok	AMCSC GI	Aurora Medical Center Sheboygan County	Nicholas	Draeger	Outpatient Services	1,702,325,471	Surgery	Male	ENGLISH	WHITE	Kiel	Outpatient Surgery + Magnet 1 - OAS	What else would you like to say about your experience?
advocate aurora health	11,146	Upon entering, the two at the desk, were nice and helpful. The 2nd person I met did the x-rays. She was just as great as the first two. The 3rd, seemed a bit robotic and seemed as if going through the motions. Ditto with the doctor. I don't even know if he introduced himself. He introduced the stenographer. I felt as if I was just a number at the deli counter. "You need a knee replacement, that's what I do. I can give you a cortisone shot. There is gel. Do you want a cortisone shot we can do it right now." In the end, I walked out knowing what I already suspected, I was hoping for more alternatives, more explanations, but the vibe I got was I am wasting the doctor's time since I was balking at the idea of scheduling a surgery right then and there. A knee replacement, to me, is something I have to think about before I get it. It's not as if I just had an accident and my knee pain was excruciating. Been living with the discomfort for years. It's not an acute pain. Same with the cortisone shot. I had to ask what it was. I was told it was an anti-inflammatory. Since I rejected getting any treatment , right then and there, the conversation ended quickly. I had to ask if his visit was done and if I could leave and if I needed to talk to anyone. " No, you can just leave." It was as if I walked away from the car dealership without purchasing a car and the salesman was upset.	AWAMC POT Orthopedics Ste 500	Aurora Medical Group	Michael	Stoesz	Medical Practice	1,696,135,083	Orthopaedic Surgery	Male	ENGLISH	WHITE	West Allis	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	My doctor was extremely rude. She would cut me off. I am one of the younger patients but I am an adult and I was treated poorly. I believe my doctor would not have treated an older patient the same. I would never recommend this doctor to anyone she made me cry because of how frustrating she was.	Oak Lawn 9555 52nd OB	Advocate Medical Group	Helen	Nikolas	Medical Practice	1,678,664,926	Obstetrics & Gynecology	Female	ENGLISH	BLACK	Chicago	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I understand the waiting room wait, but once I was brought back to the room, I didn't see the doctor for two hours, and once he ordered the CAT scan, I never saw him again. The nurse told me what the results were and I don't think that's proper.	CMC ED	Advocate Christ Medical Center	Thaer	Ahmad	Emergency	1,701,086,066	Emergency Medicine	Female	ENGLISH	WHITE	Blue Island	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	This was the most awful urgent care experience of my life. I waited for hours to get zero care. The doctor didn't listen to my current needs and told me to go to the ER when that was absolutely unnecessary. I'll never go back there.	BAT	Dreyer Medical Group	Robert	Ireland	Urgent Care	1,678,955,033	Family Medicine	Female	ENGLISH	WHITE	Geneva	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I had an excellent experience visiting with the Doctor. However, the nurse made some inappropriate comments regarding me. I reached out to aurora to talk to someone, and I haven't heard anything. I would like to request that I never be seen by this nurse again. Additionally, he shouldn't be seeing any females with his behavior.	PWC Family Practice	Aurora Medical Group	Elizabeth	Dzwonczyk	Medical Practice	1,686,957,723	Family Medicine	Female	ENGLISH	WHITE	Port Washington	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The Physicians Assistant, Corrine Hansen, was so beyond rude. I was extremely disappointed in the way she interacted and spoke to me. I felt extremely disrespected and was treated so poorly. I will have to make sure to request someone other than her the next time/if I'm in urgent care again. Considering the fact that I was sick and obviously not doing well, I was very upset by her manners. I have never been treated so poorly by a nurse/doctor/etc ever before.	Elkhorn UC ELK	Aurora Medical Group	Corinne	Hansen	Urgent Care	1,684,740,786	Physician Assistant	Female	ENGLISH	WHITE	Elkhorn	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I realized the ER was busy and it was very packed, but I feel my conditions were not all checked. They only checked one thing, and that was for a blood clot, totally disregarded kidney pain and back pain and other issues. I was released and never given any type of other type of treatment other than a CAT scan and blood work. I didn't feel like I got the attention I should have. I felt I got the bum's rush out of there to make room for other people.	ASLMC ED	Aurora St. Luke's Medical Center	David	Bokerman	Emergency	1,690,865,988	Emergency Medicine	Male	ENGLISH	WHITE	Milwaukee	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	The call center experience only gets worse and communicating with a health service provider should not be some long and cumbersome. You removed the message feature on LiveWell. If patients were writing too much, some controls could have been put in place (like not having 8000 characters for this even). but removing it is not the answer. Marta is the ONLY reason I am staying with your network.	Lake Zurich 350 Surryse Family Practice	Advocate Medical Group	Marta	Jovic	Medical Practice	1,691,337,059	Nurse Practitioner - Family	Male	ENGLISH	WHITE	Mchenry	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I know it was really busy, but our care provider did not listen to my son's concerns. He (13 year old) is experiencing pain in his heal and she diagnosed it with an Achilles strain before she even looked at his heal. Literally, she walked in and said "it's an Achilles strain because he plays basketball ". She may be right (I certainly hope she is) but she did not even look at his foot to make this diagnosis. She also told us to just put Voltaren on it, which I went out and bought before reading all of the labels, which say not to use for strains, etc and not to use it on people under 18. All of my previous visits have been good, but this one has certainly changed my opinion on immediate care here.	IC Des Plaines	Advocate Medical Group	Ketina	Niewiarowski	Urgent Care	1,678,991,807	Nurse Practitioner - Family	Male	ENGLISH	WHITE	Des Plaines	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	Hi, my name is Mohammed. So you guys doing is good, everything with a hundred for please for appointment for a new schedule. So can you call back for me? My phone number is 515-525-3256. Thank you. Bye. Have a good day.	ASLSS ED	Aurora St. Luke's South Shore	Peter	Henry	Emergency	1,686,454,518	Emergency Medicine - Emergency Medical Services	Female	ENGLISH	ASIAN	Milwaukee	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I think your registration area is horrible. You have a huge wall in front of where people walk up. The sign that says to sit down is not positioned well. It is a complete turn off and makes for a very frustrating situation. The building smells dirty. The you g lady who did my ultrasound was very kind but she wasn't comforting nor did she explain anything to me about what was going to be done. The procedure was uncomfortable to begin with and her silence only made it worse. I wouldn't recommend this facility to anyone	Ultrasound AMCK	Aurora Medical Center Kenosha	Giuseppe	Garretto	Outpatient Services	1,709,657,774	Internal Medicine	Female	ENGLISH	WHITE	Kenosha	Outpatient Testing + Magnet 2 - OAS	What else would you like to say about your experience?
advocate aurora health	11,146	Still in pain. Worst today than yesterday.	Chicago Sykes 2535 MLK Internal Med	Advocate Medical Group	David	Wechter	Medical Practice	1,674,086,804	Internal Medicine	Female	ENGLISH	BLACK	Chicago	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Disrespectful, Security guard with Tattoos on his arms.I'm disabled couldn't walk because I have a bladder infection, spasm on my right side, dislocated disc, kidney stones, and osteoarthritis because I was in terrible pain. This security guard was being very judgemental towards me and when I defended myself, he stated, I'll give you your cane and you can find your own way to a shelter. I snapped on him. They wouldn't help the police officer help me out the car he was struggling because I couldn't walk. The officer was nice and helpful and patient with me. It took 30 minutes but we finally made it in. This facility treats everyone the same when everyone is NOT. EVIL WORKERS are there just for the money. Because I had a Marijuana blunt in my purse and a small bag of marijuana left, when I was released to the hospital on 12th street I checked my bag he took the blunt and left what I had in the bag he left in the bag. Evidently he wanted it for him self.	MHEC BEH Health Intake	MHEC	Ibrahim	Khaja	Emergency	1,683,646,082	Psychiatry & Neurology - Psychiatry	Female	ENGLISH	BLACK	Milwaukee	MHEC OP	What else would you like to say about your experience?
advocate aurora health	11,146	I was very upset being poked 12 times from my arms to both sides of my neck in order for them to put the IV in me. It started out in my room when everything was ready to go. But…then it didn't work once he went to put me to sleep. Three of them were in but didn't end up working. Twice they did the Ultrasound on me once in my room and then in the surgery room. The anesthesiologist finally got it on the right side of my neck. I felt like an animal that was getting ready to be slaughtered. Cuff off, checking my legs, turn this way then pillow taken away and bed turned so my head was on an angle down. I have never ever been through this and I have had many colonoscopies and other surgeries. They maybe poke me twice but never ever anything like this. I never cried so hard and felt so bad ever. The surgeon was great. I felt sorry for the nurse holding my hand because I thought I was going to break her fingers. Very disappointed with that part. I don't know if they didn't know what they were doing or what was going on. Glad everything did turn out good for me as far as results. Do I want to return there for this again…no not really.	ASLMC GIPIE	Aurora St. Luke's Medical Center	Brian	Moloney	Outpatient Services	1,703,583,402	Internal Medicine - Gastroenterology	Female	ENGLISH	WHITE	West Milwaukee	Outpatient Surgery + Magnet 2 - OAS	What else would you like to say about your experience?
advocate aurora health	11,146	The communication lines are very subpar. I never received a nurse into my room and asked for someone after being there over three hours to assist and provide something for my child when we were there with two young children in the room. I never saw the surgeon. They never came in to talk to me, to talk to us about our child. The procedure was communicated to seem safe enough, but they didn't warn me that my child could potentially have a reaction or be completely burnt on their body and excruciating pain with no regard to sedation, topical protection, or anything of that nature. They just did the procedure, left him, left him be in agony pain. I used*	OL ED	Advocate Children's Hospital - Oak Lawn	Daniel	Bartgen	Emergency	1,686,430,985	Emergency Medicine	Male	ENGLISH	BLACK	Markham	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	My doctor still has not received the result. I'll be contacting the ceo of the facility and filing a complaint wit the joint commission. You are a poorly managed facility. How do I know I don't have blockage or a tumor? WTH Bryan hebert 813 285 6735	CAC ULT	Advocate Lutheran General Hospital	Provider	System	Outpatient Services	1,681,849,062	null	Male	ENGLISH	WHITE	Chicago	Outpatient Testing + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	The X-ray technician, Tarrance, was very thoughtful and understanding, as well as efficient and well-trained. He immediately put me at ease. The only negative was the bathroom in the X-ray waiting area. There was no toilet paper, and there was a bloody pad exposed in the garbage can. That is the only reason I rated the facility as a 9.	ALMC Xray	Aurora Lakeland Medical Center	Brian	Moloney	Outpatient Services	1,675,367,475	Internal Medicine - Gastroenterology	Female	ENGLISH	WHITE	Williams Bay	Outpatient Testing + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I started seeing Emily a little over a year ago and I really like her. She seemed to listen to me and my needs but I have to say I am not so impressed this time. She seemed to be listening to me and cared but then after my results came back, things went arwry. I asked about some muscle pain I was having and she oredered xrays which I was fine with to rule out arthritis. Then they emailed with the results and said she would reccomend an over the counter anti inflamatory and PT, To this I declined PT - I am very active and should be in the best shape of my life, ( I had mentioned I am not walking daily in addition, due to the way I feel after doing so. I feel it is a med I am taking but how can I prove it ) Anyway I wrote back stating I did not want PT and then asked what over the counter anti inflamatory she would reccomend since I am already on Diclofenac. THEN I get a response back OH nothing the diclofenac is all that you should need - I feel thats had huge potential for error! Then in that same messag e they wrote that they put in a referral to an ortho Dr for me. We never discussed that and I am also not in that place where I feel it is nescessary. As I told them, I feel like I cant ever just bring up a mild concern without it turning into something huge, being refered out or having a bunch of tests. I was simply wanting to know if she had any thoughts as to if the med could be causing it. I am not at the place of seeing specialist etc. doctors offices annoy me they are always pushing more. Not everyone needs a specialist or another med. they simply are hoping for a light opinion of something more than looking it up on the internet.	MPSS Family Practice	Aurora Medical Group	Emily	Kastenson	Medical Practice	1,679,653,968	Nurse Practitioner	Female	ENGLISH	WHITE	Racine	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The doctor that I saw was fine. The technician who did my ultrasound was nice but she said things that made me feel upset. The first visit that I had with her she said to me "come on in take a seat. I will try to get some good pictures for you, but it is hard for people your size". I already feel like crap about the changes of my body going on so she made me feel even worse and at my visit on Monday the 15th. She gave me zero pictures and she said this time "I'm going to need you to lift your stomach. How else do you expect me to see the baby?" she could have simply said, would you mind holding up your stomach and left it alone at that. no reason to make a pregnant woman feel worse than she already feels , apart from that the visit with the doctor was fine I would prefer not to see the same ultrasound technician if possible because she has one more time to say something stupid to me and I might lose it. I was trying to be professional and bite my tongue, but I should not leave out of there feeling like shit , if she doesn't have anything nice to say she should just keep her mouth shut and do her job. Also, she was talking to me in an almost condescending manner, and as if I was a child or something and had no experience. This is my fourth child, and I am not a first time around Mom no need for her to speak to me like I am a child.	AWAMC WP ObGyn Ste 515	Aurora Medical Group	Kerry	Katz	Medical Practice	1,684,030,425	Obstetrics & Gynecology	Female	ENGLISH	WHITE	Milwaukee	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	It was fucking weird, man. The in-person tech spent the first 10 mins staring at her computer and never made eye contact. Then she finally weighed me and asked why I was there. Then she informed me there was no nurse practitioner on site and it would be a telehealth appt. Then during the appt, I looked in my own nose, my own ears, and my own throat on the screen. And when I was asked to feel my own glands, I don't know what they're supposed to feel like so I couldn't tell if they were swollen. The intake tech said she couldn't touch me and help. So yeah. Super weird experience. Not a fan, and will not be coming back to Walgreens for minor illness.	ACMP	Advocate QuickCare at Walgreens	Agnes	Cashen	Retail Clinics	1,673,706,087	Nurse Practitioner - Family	Female	ENGLISH	WHITE	Oak Park	Retail Clinic	What else would you like to say about your experience?
advocate aurora health	11,146	Horrible experience	Downers Grove 3743 Highland GI	Advocate Medical Group	Sakshi	Sahni	Medical Practice	1,678,629,147	Internal Medicine - Gastroenterology	Female	ENGLISH	BLACK	Aurora	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Doctor seemed a little rushed and talked so fast I sometime didn't know what he was asking. Looked down all the time asking questions and scribbling on a piece of paper. Also did not get my release forms and prescription sent to wrong pharmacy	S DOWNER UC	Advocate Good Samaritan Hospital	Donald	Steiner	Urgent Care	1,687,946,814	Emergency Medicine	Female	ENGLISH	WHITE	Woodridge	Urgent Care + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	While in the waiting room, there was a patient that was having a conversation on the phone that was inappropriate. I was disappointed the the front desk staff didn't inform her of how disrespectful it was. This was very discouraging and I actually considered leaving.	CH Cicero	Advocate Medical Group	Karen	Distel	Outpatient Services	1,691,626,170	Physical Therapist	Female	ENGLISH	BLACK	Chicago	Outpatient Rehab	What else would you like to say about your experience?
advocate aurora health	11,146	Dr. Palmer is through with a caring touch. She explained to both my daughter and I what her healthy expectations are for my daughter. She also listened to concerns that we had regarding nutrition. Dr. Palmer does not rush and that is a relief as a lot of providers are threatened with time instead of patient care. Thank you for your concern.	Chicago Sykes 2535 MLK Peds	Advocate Medical Group	Shari	Palmer	Medical Practice	1,672,946,189	Pediatrics	Female	ENGLISH	BLACK	Chicago	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The visit with the doc was fine. However a few weeks later I needed a refill Rx and it took over a week to get. Phone calls went unreturned and even a visit to the office got me nowhere. Finally I got the refill. Not good .	Diabetes and Endocrine Care Ltd	APP	Ammar A	Bayrakdar	Medical Practice	1,727,429,144	Internal Medicine - Endocrinology, Diabetes & Metabolism	Male	ENGLISH	WHITE	Evergreen Park	Medical Practice - APP	What else would you like to say about your experience?
advocate aurora health	11,146	When I got home I read the insert for the medicine he prescribed me, I have hepatitis of the liver and recently had a cancerous tumor removed from my liver bile duct. The medicine prescribed is NOT good for the liver. Hopefully it will not harm me.	SQ	Dreyer Medical Group	Rohan	Shah	Urgent Care	1,685,705,417	Family Medicine	Female	ENGLISH	WHITE	Aurora	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	It was my first visit with Dr Miller. Your questions should have an NA button as his office would have had no reason to contact me over the past 6 months.	Pewaukee Ortho	Aurora Medical Group	Paul	Miller	Medical Practice	1,675,060,021	Orthopaedic Surgery	Female	ENGLISH	WHITE	Waukesha	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Worst experience I have had with Aurora after about 40 years! Would never consult this Phys. Assistant again.	EM Family Practice	Aurora Medical Group	Christine	Brzakala	Medical Practice	1,698,154,394	Nurse Practitioner	Female	ENGLISH	WHITE	Grafton	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I was confused as to why I was put in a behavioral room when I was having chest pain. I was confused once again when the doctor said one thing and the nurse said a different thing. No worries though I will go to a different hospital.	AMCSC ED	Aurora Medical Center Sheboygan County	Kristopher	Wnek	Emergency	1,693,856,058	Emergency Medicine	Female	ENGLISH	WHITE	Sheboygan Falls	Emergency Department + Magnet 1	What else would you like to say about your experience?
advocate aurora health	11,146	This Urgent Care experience was the worst; Miscommunication Negative attitudes at check-in Wait time Your staff look so unhappy. There was a patient in distress, nobody got up to assist until another patient and myself assisted the distressed patient, even then the person had to go to the desk and ask for someone to call for help. The assistance arrived with NO urgency and appeared annoyed. Not a AAH PROUD MOMENT	Good Hope GH	Aurora Medical Group	null	null	Urgent Care	1,700,697,398	null	Female	ENGLISH	BLACK	Milwaukee	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	While the actual visit went quite well, the ball was dropped in a couple major ways. They ordered a nebulizer for me to take home but neglected to order the liquid medications to put in the nebulizer. They sent two other scripts to the pharmacy but nothing for the nebulizer. I then called the clinic back yesterday and asked them to please order the nebulizer meds. The woman said it wouldn't happen until later in the day because they were "swamped." I asked her if she could please send the nebulizer med script to the Walgreens across the street from the Aurora clinic (on Ryan and Howell, near my home) and she said "yes." I just went to that Walgreens location today to pick up the meds and the pharmacy tech said the Aurora clinic sent it to the Walgreens on 76th and Cold spring (the pharmacy I had asked to use when I was in Urgent Care 1/1/24 because it was the holiday and they were open 24 hrs). Now I will not be able to drive over there until tomorrow because it's too late in the day and I'm still not feeling well. To me, this is completely unacceptable. I have had the nebulizer at home since Monday and still have not been able to use it. The nebulizer treatment I received in Urgent Care on 1/1/24 helped my breathing very much. Between the PA and the RN who evaluated me and gave me the nebulizer treatment, I would think one of them could have made sure that a script for nebulizer meds would have been sent over with the other scripts they sent. Then, adding insult to injury, the woman I spoke with yesterday (1/2/24) about where to send my script sent it to the wrong pharmacy, even after acknowledging my request to send it to the pharmacy near my home. I work in healthcare myself, but I see no excuse for these oversights that have delayed my treatment. Wherever the deficiency lies (whether it be inattentive or overwhelmed staff), I would ask that you please, please follow up with the caregivers and stress the importance of thoroughness and double-checking when writing scripts for patients and address those who speak to patients on the phone about accurately taking down information that the patient requests/shares.	Oak Creek UC	Aurora Medical Group	Bridget	Bodenbach	Urgent Care	1,672,430,784	Physician Assistant	Female	ENGLISH	WHITE	Franksville	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	The NP was friendly and nice, but I think my concerns were minimized and my condition worsened the following day. The allergy medicine was not enough to compact the virus or infection that I have.	IC Beverly	Advocate Medical Group	Rachel	Sarpong	Urgent Care	1,693,630,123	Nurse Practitioner - Family	Female	ENGLISH	BLACK	Chicago	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I was a little unclear about the overlap between Dr. Komar, gyno-urologist, and Dr. Schoenleber, urologist. Since they had to be related I asked questions that related to both. Dr. S answered what she could, then said she would ask Dr. K to call me.	PWA Urology1 Ste 300	Aurora Medical Group	Stephanie	Schoenleber	Medical Practice	1,685,840,417	Urology	Female	ENGLISH	WHITE	New Berlin	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The medication Dr. Pancho prescribed, hydrocodone acetaminophen, appears to have taken most of my arm pain away! I now sleep well also! However I suspect after the 10 days of the amount prescribed, the pain may come back. I don't know for sure about that. I don't think this medication is intended to be taken more than 10 days. The downside is I can't have my two evening light beers and some sips of wine while taking this. I will probably need to call Dr. Panchal's office to find out where this will probably head.	MLWW Family Practice	Aurora Medical Group	Savan	Panchal	Medical Practice	1,681,639,056	Family Medicine	Male	ENGLISH	WHITE	Milwaukee	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I was not taking some of the medication someone input. I will not be going back to this provider.	BV Internal Medicine	Aurora Medical Group	Thomas	Brand	Medical Practice	1,674,842,402	Internal Medicine	Female	ENGLISH	WHITE	Milwaukee	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Other Doctors who is not part of team of procedure should not be allowed to be in room without patient permission.	GSA GIL	Advocate Good Samaritan Hospital	Lesley	Dawravoo	Outpatient Services	1,711,561,966	Internal Medicine - Gastroenterology	Female	ENGLISH	ASIAN	Lombard	Outpatient Surgery + Magnet 2 - OAS	What else would you like to say about your experience?
advocate aurora health	11,146	After receiving my injection, I was not given any information on possible effects so I needed to contact the office the next day when my procedure area was more painful than when I came in.	AHCSL Back and Spine	Aurora Medical Group	Tamer	Katamesh	Medical Practice	1,698,255,775	Physical Medicine & Rehabilitation	Female	ENGLISH	WHITE	Burlington	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Doctor authorized a change or changed my medication without informing me, I was not given instruction or procedures if I were to experience and adverse effect. I did experience an adverse reaction to the change in medication and the doctor punished me by discontinuing that medication. I feel neglected disrespected and not cared for.	Downers Grove 1341 Warren	Advocate Medical Group	John	Mcmillin	Outpatient Services	1,684,901,461	Psychiatry & Neurology - Psychiatry	Male	ENGLISH	WHITE	Downers Grove	Outpatient Behavioral Health + Magnet + Tele IL 2	What else would you like to say about your experience?
advocate aurora health	11,146	When expressing pain, it is a good idea that the nursing staff not assume that the patient is looking for pain medication and it would also be beneficial for the provider to explain the difference between pain medication and a muscle relaxer. As a person who does not like pain medication as it make me ill, understanding that a muscle relaxer might have help me in my healing process.	Oshkosh Westhaven UC OWW	Aurora Medical Group	Jayzon	Martonito	Urgent Care	1,700,430,135	Family Medicine	Female	ENGLISH	WHITE	Oshkosh	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I went into Christ Hospital for the flu and I stayed there from Wednesday, January the 4th, I think it was to ... no, from Monday to Wednesday. And I was on the emergency and I stayed outside and I wasn't given a lot of food to eat and I was very disappointed. So, maybe you can improve on that. While we're in emergency, make sure we have food instead of just sandwiches. Okay, thank you and have a blessed day.	CMC ED	Advocate Christ Medical Center	Satwant S	Kingra	Inpatient	1,677,135,456	Internal Medicine	Female	ENGLISH	BLACK	Chicago	Inpatient + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I was told I was getting a psychiatrist and got a smug nurse that made me feel pushed and unsafe. I was told there would be an observer, but not given the option to say no. I should have walked out.. the invasive interrogation deeply personal and uncomfortable questions non stop were worse as the observer just stared at me from too close. The small office made me feel trapped. This was a terrible non safe not supported barrage of deeply troubling embarrassing questions. I felt threatened and not treated as a person at all. After getting away I felt I should give up on any therapy or medical care at all. Better off with no care than people that scared me. I waited half a year thinking I wanted help to manage my meds. The new nurse not a psychiatrist which is what I was told I had an appointment with starting telling me many meds she would stop in one week. She never asked why I was on those meds, or my input for my med care. Just a uneducated over controlling statement that she would stop a lot of meds starting today. No options, no compassion. This was a troubling scary experience. The worst medical or mental health event of my life. I would never see these people again under any circumstances. Congratulations you have scared the hell out of someone seeking help. You taught me quickly and painfully to never be vulnerable with someone that I don't know very well.	SUMMIT	Aurora Medical Group	Amanda	Stelzel	Outpatient Services	1,701,332,645	Nurse Practitioner - Psychiatric/Mental Health	Male	ENGLISH	WHITE	Glendale	Outpatient Behavioral Health + Magnet + Tele 2	What else would you like to say about your experience?
advocate aurora health	11,146	I feel the staff did okay, but as far as with the cleanliness of the facility, they have a lot of work to do. And I give the cleanliness like a two, because it was very dirty where the area where they placed me, and the nurse had to clean up blood that was left. So I definitely... definitely encouraged him to clean, like really clean the facility to the best of their ability. Thank you.	ASLMC ED	Aurora St. Luke's Medical Center	Stephanie	Dreher	Emergency	1,687,302,819	Emergency Medicine	Female	ENGLISH	BLACK	Milwaukee	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	It is extremely disappointing that Dr. Heyrman is leaving Aurora. Seems to me that Aurora has some issues with keeping Doctors on staff. This is my second doctor leaving Aurora in a very short time. Dr. Van Why left earlier. So, I'm 70 years old, I see 2 doctors. And they both have left. It is disturbing to me to have to make future appointments with doctors I don't know and never have met. It is a shame that after all these years, I am considering looking outside of Aurora for a doctor. But that is what I'm thinking of. When doctors start leaving, that tells me Aurora has issues. Very disappointing.	GT Family Practice	Aurora Medical Group	Julie	Heyrman	Medical Practice	1,674,513,757	Family Medicine	Male	ENGLISH	WHITE	Delafield	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	It's going on another week and still not any better	Racine 8400 Washington	Aurora Medical Group	Mathew	Pothen	Urgent Care	1,680,630,043	Family Medicine	Male	ENGLISH	WHITE	Caledonia	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	On this day, Kelly the technician was fine and sweet with my son. However, we had spoken to her on the phone the week previous to his appointment, when I was calling to see if someone would be allowed to go into the actual MRI with my son and in that moment, she was not at all gracious! In fact, instead of helping us make it happen for my son or even reassuring us he would be ok, she questioned me as to why he was nervous. She went on to say "someone must be saying something to make him nervous"! I immediately felt accused and very uncomfortable with wanting to have someone with my son when he wanted it. She made me feel like I was being a bad parent for wanting to make my son comfortable with his very first MRI! She also made it sound like it was stupid he would even be nervous! Nevermind that ADULTS get sedated sometimes for MRI's because of how nervous they are! All that to say, it was a very upsetting call and I even changed the appointment from the first date he had it for hoping that we wouldn't get her on the next date. Unfortunately, we still got her. Even on that day I felt like she kept wanting me to leave them alone as oppose to asking me AS THE MOTHER to come along to be with him as far as I could go. All that to say, she made it very uncomfortable for a parent to want to be beside their child.	GSA SMR	Advocate Good Samaritan Hospital	Mohammad	Ikramuddin	Outpatient Services	1,687,639,710	Psychiatry & Neurology - Neurology with Special Qualifications in Child Neurology	Male	ENGLISH	WHITE	Plainfield	Outpatient Testing + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I was given wrong discharge papers someone else name	Olympia Fields 4001 Vollmer Internal Med	Advocate Medical Group	Sanjeev	Joshi	Medical Practice	1,682,062,482	Internal Medicine	Female	ENGLISH	BLACK	Chicago Heights	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I was very disappointed in my visit for my physical. I was sick and also dealing with a yeast infection, so i felt terrible. For most of my visit I was continually pushed to go on weight loss drugs or get weight loss surgery and also to go on statins. I absolutely do not feel like I was heard in any way. When I managed to get a word In, saying that he knows I have bad luck with side effects of medications, he told me it's a crap shoot and if you have bad luck with one then you try another. I'm sorry but I've had to many BAD side effects from different medications that I am not willing to go thru such scary things anymore. I wasn't heard in the past when I was speaking about strange bleeding, which turned out to be cancer and I am not being heard now. I also mentioned to the nurse about pains ive been having in my right leg, she wrote it down, Dr never even mentioned it or looked at my leg. There are also several things wrong in my written record. I did not have Unusual POST MENOPAUSAL bleeding. I never was in menopause and a simple blood test could have shown that, but Dr M never even mentioned it to me. That alone could have saved me from Stage 2 cancer that spread and I may have only had stage 1. I was thrown into menopause after having a radical hysterectomy and then 28 rounds of radiation. I have NEVER BEEN diagnosed with emphysema and have asked that be taken off my record and it's still there. I do not have a hernia, as per Dr McKenna and asked in 2022 for that to be removed from my record, it's still there. There are other things wrong in my record but just like all the notes that I have written in the app, I don't expect this to go anywhere or have anything done about this either. Will anyone even read this? I don't think so. I do not need a drug pusher for a Dr. I need a kind compassionate Dr who HEARS what I say and is willing to take other routes of treatment with me.	AMB Internal Medicine	Aurora Medical Group	Gabriel	Mihailescu	Medical Practice	1,683,766,301	Internal Medicine	Female	ENGLISH	WHITE	Green Bay	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I was not given information on how to get rid of my bakers cyst if the medication did not resolve them	Chicago Imani Village 901 95th Family Practice	Advocate Medical Group	Julie	Taylor	Medical Practice	1,699,100,913	Family Medicine	Female	ENGLISH	BLACK	Chicago	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I waited in the waiting area and check in for a short amount of time. I spent over an hour and a half in the patient room. They got my vitals right away but the actual nurses took forever to come in just to get information from me about why I was there. Then they left. And I waited over an hour from see the nurses to see a doctor. Of which doctor just listened to my chest my lungs, and looked at my throat went over a couple of symptoms not even all of them. Never told me if the rapid strep culture was negative or positive. And then said she was giving me some medication to help with inflammation of the throat and to help with my constant coughing and left. Literally in to see me and talk to me and make sure all was good for less than 5 minutes not kidding or exaggerating. A different nurse came in 10 mins later to swab my nose to test for covid RSV and flu. I had to ask the nurse if I could go back to work the next day or if I need to stay home still. And I had to ask nurse to get a doctor's note stating if I needed to stay home that I needed to stay home and give it to my employer so I don't lose my job which is how I get insurance to actually go to a doctor and pay their salaries and have jobs. Then next day got my test results flu was positive but no one asked from office if I was feeling any better. No one told me over the phone if I could go back to work the following day or if I needed to stay home or what the protocol was for having the flu. I had to call back ask those questions and then had to come back to the office to get another docotrs note to give to my employer for me to be out a couple more days until fever went away. It was all very annoying. And even more annoying I had to keep calling and going back and forth between my house and the acute care center. I do have the live well app have approved emails and text messages for communication. Was able to reserve a spot for the time I arrived there at the acute care and put in my complaints and illnesses at the time. My information has not changed nor my insurance for medical. So that all was fast but everything else took for ever and the doctor seemed too busy, like there were more pressing things than my care or helping me out. The nurses were really nice letting me have the lights off in the room while I waited forever because I had such a bad pounding headache. Doctor didn't seemed to even notice or care I had a headache. Didn't even ask me about the pain or if I had pressure any where or nothing. I felt like just an insignificant speck of dust that the doctor could careless about. But then again most advocate doctors especially ER acute care and specialist doctors I feel like that and don't ever seem to care about why I'm there or even that I am there and treat me like a speck of dust.	IMCAR-GN	Advocate Condell Medical Center	Natalie	Kostinsky	Urgent Care	1,707,807,258	Family Medicine	Female	ENGLISH	WHITE	Grayslake	Urgent Care + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I came to urgent care with not able to lift right arm due to pain, I had a rotator cuff surgery in 2019 was in concerned that it was torn again, nurse practitioner came in ask what was wrong after explaining to her she only listen to my breathing after taking a couple of breaths, she never examined or looked at my shoulder, she told me because I didn't fall or injured my shoulder there was no need for a X-ray and she was going to figure out what type of medication to give me 10 minutes later a nurse came in and gave me a shot and 1 Tylenol and she will bring my discharge papers and then another nurse came in and told me I was going upstairs to take a X-ray after being told by the doctor I didn't need one , after taking the X-ray came back the nurse came in with my discharge papers to tell me to take Tylenol and use ice packs and see the orthopedic and to exercise my arm. I didn't see the doctor explaining nothing about my X-ray or if the medication she gave me help with the pain. I end up at the hospital with excruciating pain at 3:30 in the morning and was told my rotator cuff my be torn , I got no medical attention from the urgent care, and no treatment this is the worst I have ever had and wil never visit that urgent care ever again.	IC Beverly	Advocate Medical Group	Alethea	Taylor	Urgent Care	1,675,349,828	Nurse Practitioner - Family	Female	ENGLISH	BLACK	Calumet City	Urgent Care	What else would you like to say about your experience?

advocate aurora health

11,146

I had a bad experience with labor and delivery. It was a scheduled C-section. I'm sorry, it was a scheduled induction. And I just felt like even though it was scheduled, the doctors weren't available when I needed them there. As well as when it was time to have the baby, push the baby out of wait 10 to 15 minutes because your team wasn't in there, even though they were supposed to be ready to go. And then after the baby, I had a really bad experience on the pedes floor. My nurse let him scream for over an hour. I asked her to call me if there were any changes. She didn't call me. I called her at 2 a.m. She said nothing had changed. And then I got there at 7 a.m. and the day nurse told me that he had screamed for an hour.

OL 2HCH

Advocate Children's Hospital - Oak Lawn

David

Roberson

Inpatient

1,689,934,310

Pediatrics - Pediatric Cardiology

Male

ENGLISH

WHITE

Roselle

Inpatient + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I came in with discomfort of abdominal.. I tried the regin she recommended on my own as needed but she suggested to do it daily. She didn't no examine my abdominal area . Felt like I didn't get a. Full examine that I should have.

Oak Lawn Outpatient 9555 52nd Family Practice II

Advocate Medical Group

Hiba

Khan

Medical Practice

1,679,092,439

Family Medicine

Female

ENGLISH

WHITE

Chicago

Resident Physician

What else would you like to say about your experience?

advocate aurora health

11,146

The Doctor kept cutting my wife off when she was asking questions, was extremely rude to myself and told a heart patient he needs to see a psychiatrist because I was asking if there was a medication I could take to decipher whether I was having a heart attack or panic attack. The doctor was implying that it there are no such drugs out there like that.

AMCO ED

Aurora Medical Center Oshkosh

Ross

Laurent

Emergency

1,698,710,243

Emergency Medicine

Male

ENGLISH

WHITE

Coloma

Emergency Department + Magnet 1

What else would you like to say about your experience?

advocate aurora health

11,146

The staff was great! Dr. Abusuwwa is an excellent surgeon! I would recommend highly recommend him to anyone who needs to have spine surgery.

Downers Grove 3551 Highland 200 Neurosurg

Advocate Medical Group

Raed

Abusuwwa

Medical Practice

1,693,604,933

Neurological Surgery

Female

ENGLISH

WHITE

Shabbona

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I asked for a patient advocate to call me so that I could tell them about the calamity of horrors that happened while I was there. But I did have some very good nurses and I did have one nurse who did not finish a medication that I was supposed to finish. I would like to speak with a patient advocate to issue a complaint. Thank you.

SSH 4N TELEMETRY

Advocate South Suburban Hospital

Carlos

Concepcion

Inpatient

1,679,249,804

Internal Medicine

Female

ENGLISH

BLACK

Park Forest

Inpatient + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I was traumatized.

TRI ICU

Advocate Trinity Hospital

Meghan

Donovan

Inpatient

1,676,121,083

Internal Medicine

Female

ENGLISH

BLACK

Chicago

Inpatient + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I seem to need another opinion as my condition has worsened.

Plymouth PUC

Aurora Medical Group

Prashan

Gunasekera

Urgent Care

1,698,156,803

Family Medicine

Male

ENGLISH

WHITE

Two Rivers

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I had an excellent pt, Taylor K, he did a great job. From his explanations to him listening to me and understanding what I wanted/ need from this experience. My experience for my physical therapist was a 10. The only reason I marked an 8 was from the receptionists, I didn't catch her name but as I waited for my appointment I got to hear all sorts of remarks about each call they took. Really made me think about what sassy little remark was said about me after I left the office. It was unprofessional, uncalled for and kind of unpleasant to know that if I had to reschedule, make an appointment or in some way contact the office that I would be gossiped about.

PT BCO

Aurora BayCare Medical Center

Harold

Schock

Outpatient Services

1,677,912,634

Orthopaedic Surgery

Female

ENGLISH

WHITE

Sobieski

Outpatient Rehab

What else would you like to say about your experience?

advocate aurora health

11,146

Dr hegmann is great. However your billing department sucks. Have to call evertime I go to doctor to get them to properly process claim and bill me correctly. If we didn't love our doctors so much we would go somewhere else. You need to get you billing department cleaned up and get employees trained on how to process claims properly. And treating patients with respect. I would give your billing department a zero.

MF Family Practice

Aurora Medical Group

Karen

Hegmann

Medical Practice

1,673,758,642

Family Medicine

Male

ENGLISH

WHITE

Campbellsport

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The nurse did not wash or disinfect child s hand before the blood test ( thumb poke) so he has to redo the test ( first time was wrong result due to dirt on his hand) the dr recommended to wash his hands. I thought it wasn't professional they did not ask him to do that prior to his first test. Ended up with traumatic cry for doing it twice.

Chicago 1945 Wilson Peds

Advocate Medical Group

Stephanie

Weller

Medical Practice

1,691,371,501

Pediatrics

Male

ENGLISH

WHITE

Chicago

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Dr. Neilish Shah has such a great and warm demeanor when he sees you. I love him and would be extremely upset if for some reason I would have to change my PCP. My daughter says she loves him and wish she could have him as a PCP. Because I have severe asthma, it was so cold outside my in office appt. was changed to a video appt. He said when he saw I was suppose to come in he was going to call me, he was glad to see I was now a video appt.

Orland Park 9550 167th 100 Family Practice

Advocate Medical Group

Neilesh

Shah

Medical Practice

1,685,876,689

Family Medicine

Female

ENGLISH

BLACK

University Park

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

This is Jamie Demas. I was seen on Monday at the clinic there at the hospital because I fell down some stairs and I'm in serious pain. I don't think I should have been let to go home because I can't even take care of myself by myself right now and I am in serious pain. Even with the light medications they sent home, I'm still in serious pain. Thank you.

AMCSC ED

Aurora Medical Center Sheboygan County

Laura

Vogel-Schwartz

Emergency

1,684,367,150

Emergency Medicine

Male

ENGLISH

WHITE

Sheboygan

Emergency Department + Magnet 1

What else would you like to say about your experience?

advocate aurora health

11,146

I'm glad to have Dr. Pryomski as my primary care physician. He's thorough and well informed. However, getting through on the phone line or getting an appointment is very challenging. The LiveWell app is poorly designed and does not provide accurate information. If someone could call me regarding the app, I would be happy to provide the negative experiences.

MPSS Family Practice

Aurora Medical Group

Nicholas

Pryomski

Medical Practice

1,674,429,082

Family Medicine

Male

ENGLISH

ASIAN

Kenosha

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The doctors were really, the doctor was really helpful. All the nurses were really great. I really appreciate that. I just, I had to call the nurse to find out when I would be going home. Also, I was told that I was going to be getting a call one or two days because there's, they found something in my lung and I'm still having a problem breathing. And then when I cough, it hurts. And I still have not heard from anyone from your facility. So I don't know where to go with this. I'm nervous. I'm scared. Nobody, I feel like maybe nobody cares. Bye.

ABMC ED

Aurora BayCare Medical Center

Robert

Zemple

Emergency

1,685,389,135

Emergency Medicine

Female

ENGLISH

DECLINED

Green Bay

Emergency Department + Magnet 1

What else would you like to say about your experience?

advocate aurora health

11,146

Seemed very rushed. Appointment notes are not accurate. For example it says I had a fever earlier this month. I didn't and never said I did. It says I tested negative for Covid. I was not tested. There are other issues as well. I wonder if it may be Aurora policy that rush the providers through their appointments.If so then perhaps it is an Aurora issue not a provider issue!

MF Internal Medicine

Aurora Medical Group

Paul

Halstrom

Medical Practice

1,677,609,083

Internal Medicine

Male

ENGLISH

WHITE

Wauwatosa

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

me personally I wouldn't recommend families or friends due to the fact that I went on January 27, 2024 and dating informed me until I constantly called on January 29, 2024 and informed me after giving me to run around that my test results came back positive for Covid, and I just feel like if I was informed sooner, just like my significant other was who went the same day as me I could've did better at protecting my children from the virus, because one has asthma .

Mayfair MR

Aurora Medical Group

Nicola

Charlton

Urgent Care

1,695,076,075

Family Medicine

Female

ENGLISH

BLACK

Milwaukee

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I had a 1:45 appointment and the doctor did not enter the room until 2:40. That is complete bullshit.

Orland Park 9550 167th Endo

Advocate Medical Group

Mohammed

Kazi

Medical Practice

1,691,388,919

Internal Medicine - Endocrinology, Diabetes & Metabolism

Male

ENGLISH

WHITE

Oak Forest

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Nurse practitioner didn't take the time to do a thorough exam to determine cause of bleeding. Had to go to ER for treatment where the doctor only prescribed a cream. Will not likely use Urgent care ever again.

West Bend South UC

Aurora Medical Group

Angela

David

Urgent Care

1,673,672,346

Nurse Practitioner

Female

ENGLISH

WHITE

West Bend

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

Dr. Munzir is extremely kind and caring. Twice he has called me on a Sunday regarding test results. He has also personally called me back when I was having some problems. He has shown me stuff on the computer to help explain things that are going on. He also has office hours starting at 7 am, which I love. I highly recommend him!!!

Advanced Neurology and Sleep Clinic LLC

APP

Syed

Munzir

Medical Practice

1,699,220,222

Psychiatry & Neurology - Neurology

Female

ENGLISH

WHITE

South Elgin

Medical Practice - APP

What else would you like to say about your experience?

advocate aurora health

11,146

The staff was polite and patience with the in coming patients. I was there for IV Therapy and my appointment was at 10:30am. I was told by the nurse that Dr Katz did not order the correct lab for this procedure and I could not receive my Infusion.The nurse scheduled me for my lab at 11:30 where I sat for another hour until I questioned why I was being seen in the lab.I was told to return to the 8th floor where the Nurse explained what was going on with the lab appointment.The nurse was very apologetic and experdited the lab testing by withdrawing my bloodwork .The Nurse also arranged for me to be rescheduled for my IV infusion after 48 hrs of having my labs completed on this date .I was very upset about the 2hour confusion but because the Nurse was apologetic and very professional about the mistakes I was able to stay calm even though my blood pressure did go up.Hopefully my next scheduled appointment will be successful with me receiving my IV infusion.

CMC INF

Advocate Christ Medical Center

Mohammed

Kazi

Outpatient Services

1,677,716,164

Internal Medicine - Endocrinology, Diabetes & Metabolism

Female

ENGLISH

BLACK

Mokena

Outpatient Testing + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

The nurse was very rude and made us feel like it was an inconvenience that we were there. The Dr just went by the information the nurse gave her and seemed to already have her diagnosis without further questions. Our concerns were not addressed. We rarely go to the Dr, however when we do I expect to be heard. The Dr told us if we wanted any kind of testing done we would have to go to the ER. They didn't even print off a visit summary. Why is it soooo hard to get good health care. I'm so disappointed in the lack of care and empathy we received.

Sheboygan WI SHW

Aurora Medical Group

Brianna

Collins

Urgent Care

1,697,134,205

Physician Assistant

Female

ENGLISH

BLACK

Sheboygan

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I have been in this facility several times and have been treated very respectfully! Sadly so this did not occur this time! I tried to explain the condition I have been in for several weeks, to both Dr Peach and her PA. Also that I spoke to my Primary Physicians nurse that after my conversation with her called me back and told me to go to the Emergency Room and ask to take an ultrasound of my knee and have labs to rule out infection, by no means was I adamant about this and did not call any hot line as it was stated in the notes in my chart!!!! I literally called my Primary Physician as I stated above. I also never had any doctor or Physician Assistant rolled their eyes at me! How unprofessional!!!!! The PA stated I needed to see an orthopedic Doctor and suggested to rap my entire leg and send me home with prescription for pain! The nurse that also attended to me Jennifer Special was wonderful!! My husband was also present and can attest to this. I basically followed instructions given to me by a very competent nurse given to me before coming to the Emergency Room. I did make an appointment with an Orthopedic Physician as suggested. So sad!!!! Eleonore Hanke

ALMC ED

Aurora Lakeland Medical Center

Brittni

Peach

Emergency

1,698,113,999

Emergency Medicine

Female

ENGLISH

WHITE

Genoa City

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

Did not like that the triage nurse came out to talk to me infront of everyone else sitting there to see what was wrong with me. Saw and heard him ask others as well. What happened to hippa????

AMCSC ED

Aurora Medical Center Sheboygan County

Jesse

Justus

Emergency

1,687,560,140

Emergency Medicine

Female

ENGLISH

WHITE

Sheboygan Falls

Emergency Department + Magnet 1

What else would you like to say about your experience?

advocate aurora health

11,146

We were at the 1700 Luther Lane facility. The parking is atrocious. My husband is wheelchair bound and I use a cane to walk. Temps were below 0. No valet parking was available. I dropped my husband off at the front door and went to park. Was parking in the lot next to the facility. I have handicapped plates. Lot was full. And only 1 handicapped spot available. It was in the handicapped row all of the way up the incline to the back wall. I use a cane to walk. The incline/decline was extreme and I had to hold on to the parked cars as I walked down the ramp. By the time I got into the building I was in so much pain. After our appointment I left my husband by the front door. I then had to walk back up the ramp with the atrocious incline. It was not easy nor safe for me to walk to my car. I again had to use my cane and grab on to the parked cars to help myself get up the ramp. I was in so much pain by the time I got to my car. The handicapped parking should be on one level, like all towards the front of the garage and the regular parking should be up against the back walls. There is no reason for the regular cars to park on the ground level by the doors. It would be nice to have valet parking at this facility. For questions please call Camille Bartczak 847-635-0180.

CAC MRI

Advocate Lutheran General Hospital

Darren

Gitelman

Outpatient Services

1,686,361,280

Psychiatry & Neurology - Behavioral Neurology & Neuropsychiatry

Male

ENGLISH

WHITE

Des Plaines

Outpatient Testing + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

The triage nurse took my blood pressure wrong. First the cuff blew up like a balloon and popped off my arm then the second time it wasn't tight enough which caused an extremely high reading over 200 that in turn resulted in me being admitted as an ER visit vs a urgent care visit. In the end the doctor said he would have charges reversed to urgent care when I complained. All ended well however if that triage nurse is the deciding factor how you are admitted she should be retrained.

ABMC ED

Aurora BayCare Medical Center

Nels

Rose

Emergency

1,700,407,540

Emergency Medicine

Female

ENGLISH

WHITE

Brillion

Emergency Department + Magnet 1

What else would you like to say about your experience?

advocate aurora health

11,146

Whoever Pam is for this provider she is definitely not doing her job. I sent a message thru the portal on 1/22 re a PA for my Omnipod supplies and the Insurance just got it yesterday 1/31. 9 days totally unacceptable, I have had to borrow supplies from a friend or I would not have had any.

Orland Park 9550 167th Endo

Advocate Medical Group

Mohammed

Kazi

Medical Practice

1,699,136,629

Internal Medicine - Endocrinology, Diabetes & Metabolism

Female

ENGLISH

WHITE

Joliet

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Horrible, I sat for 5 hours without seeing the Dr so I left. People was going in the emergency room that came after me and I could barely breathe, see, hot flashes and memory loss.

Beverly 9831 Western Internal Med

Advocate Medical Group

Ewa

Rafacz

Medical Practice

1,686,906,336

Nurse Practitioner

Male

ENGLISH

BLACK

Chicago

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The doctor I dealt with at 4220 W. 95th St. was extremely rude nice nasty attitude. It just made me very uncomfortable. The tone of her voice was very unacceptable and I had to get up and leave. I could not deal with her. That was ridiculous.

Oak Lawn 4220 95th 200 Rheum

Advocate Medical Group

Mihaela

Mihailescu

Medical Practice

1,693,219,059

Internal Medicine - Rheumatology

Male

ENGLISH

BLACK

Calumet City

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

They did not listen to me about my potassium is high, making me have lightheadedness, dizziness. And had blood draw for other things then for what i went in for and no have to pay for unnecessary test except for what i asked. And when asked for side effect of the meds i take he said it should have happen right away. Which that does not always happen.

Sheboygan WI SHW

Aurora Medical Group

Robert

Mckibben

Urgent Care

1,700,909,024

Physician Assistant

Male

ENGLISH

WHITE

Sheboygan

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

everyone was super nice, however they weren't very thorough with examining me and testing me. I complained about infected and swollen tonsils and they weren't examined properly. I was told it was a virus and to just drink fluids and take Tylenol. I came back 3 days later and got thoroughly examined, gave a urine sample, and took a bunch of tests to come to the conclusion that I have mono.

IC South Holland

Advocate Medical Group

Veronica

Elchert

Urgent Care

1,696,648,307

Nurse Practitioner

Female

ENGLISH

BLACK

South Holland

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I do not like the whole parking situation. I do not like your whole er situation and will not go back there. I have not had any good experiences there. My husband and I go to Ascension on 76th st instead for emergencies. The other parts of your hospital are good.

ASLMC GIPIE

Aurora St. Luke's Medical Center

Steven

Leh

Outpatient Services

1,699,316,311

Internal Medicine - Pulmonary Disease

Female

ENGLISH

WHITE

Greenfield

Outpatient Surgery + Magnet 2 - OAS

What else would you like to say about your experience?

advocate aurora health

11,146

Like was very helpful and gave me great feedback as to how I was doing as compared to one month ago. I asked about swelling in my legs. He have me some things I slip on the provide compression. After one day my swelling is going down. ? My hand has a problem. He assessed it and worked on it and gave me some exercises to do. It is to soon to tell , but I think it needs more work. Thanks to all of the PTs there they have helped so much. Dennis

PT Lakeside

Aurora Medical Center Manitowoc County

Tracy

Sherman

Outpatient Services

1,673,562,365

Family Medicine - Geriatric Medicine

Male

ENGLISH

WHITE

Manitowoc

Outpatient Rehab

What else would you like to say about your experience?

advocate aurora health

11,146

Did not like that fact that there was no privacy. I could hear all conversations on the phone and out in the workout area.

PT Greenfield

Aurora St. Luke's Medical Center

Jeffrey

Hall

Outpatient Services

1,673,953,067

Podiatrist - Foot & Ankle Surgery

Female

ENGLISH

WHITE

Milwaukee

Outpatient Rehab

What else would you like to say about your experience?

advocate aurora health

11,146

Doctor visit was great, but there was very loud and persistent coughing outside the exam room when the medical assistant took me in. This continued for at least 10-15 minutes and seemed to come from office staff in an area across the hall. They did not appear to be wearing masks. Sick employees should stay home during cold, flu and COVID season. It was also extremely distracting while the assistant was checking my vitals.

GH Ob/Gyn

Aurora Medical Group

Sandra

Gottwald

Medical Practice

1,675,931,374

Obstetrics & Gynecology

Female

ENGLISH

WHITE

Waukesha

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The examining room floor was dirty. The instrument they used to examine my bladder was disposed of in a garbage can and it was full to the top. It looked like the can wasn't emptied in a long time, it was 8:30 am.

PWA Urology1 Ste 300

Aurora Medical Group

Melody

Chen

Medical Practice

1,679,773,590

Urology

Male

ENGLISH

WHITE

New Berlin

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I was misdiagnosed with cold sores and I had a gnarly staff infection, not cold sores. I was given the wrong treatment, after telling the dr I was already taking valcylavier for cold sores and it wasn't working we should have thought of other options instead of same treatment. I had to go to the ER the following day because my issue worsened. I had extremely swollen lips and the dr didn't even take a close look at them. Now I have to pay 2 bills, when it could have been caught the first time.

Marinette UC AMM

Aurora Medical Group

Erin

Pape

Urgent Care

1,682,403,456

Nurse Practitioner

Female

ENGLISH

WHITE

Menominee

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

Didn't have a reasoning for what was wrong, didn't look in my ears even though I explained they hurt. Have had the same reoccurring issue for months and no doctor has truly helped. Only did rapid tests, didn't send anything out

BAT

Dreyer Medical Group

Richard

Puls

Urgent Care

1,679,816,472

Family Medicine

Female

ENGLISH

DECLINED

Elburn

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I had went to the er with extreme pain with TMJ and could barely eat, talk, look into light. My symptoms started Saturday and waited to come in until it got too bad. I needed help. I got doctor Chris and all he did was look into my mouth and say "it was a toothache" it's not. He wasn't listening when I said it wasn't and I'm in extreme pain and I need help. I rated my pain a 8-9 and they did nothing. He gave me ONE DAY worth of pain medicine. I've been having UNBEARABLE PAIN since Saturday. It was quite honestly awful to be treated like that. I'm still in excruciating pain even today (Wednesday). I will be going to another hospital because I wasn't listened too or helped. Im sick to my core about this. Nothing was helping me. I was in 6-9 pain since Saturday. It was insulting and quite frankly I don't think I he should be a doctor.

ASMC ED

Aurora Sinai Medical Center

null

Emergency

1,697,047,952

null

Female

ENGLISH

WHITE

Milwaukee

Emergency Department + Magnet 1

What else would you like to say about your experience?

advocate aurora health

11,146

I was subjected to a scan twice, as I was given a mask to replace mine, only to be told "sorry I didn't realize the mask I gave you also contained metal". I then had to remove the mask the staff gave me and repeat the scan.

PH-Ultra

Advocate High Tech Medical Park

null

Outpatient Services

1,674,110,777

null

Female

ENGLISH

BLACK

Alsip

Outpatient Testing

What else would you like to say about your experience?

advocate aurora health

11,146

Dr. Dauenhauer is amazing and I highly recommend her. However, her staff, most notably the people who answer the phones and check you in, are awful. They are extremely rude and disrespectful. For example, I have PTSD and cannot be seen by a male provider. When I needed an appointment for an acute condition, the staff member stated, rudely, "You have to, why won't you see a male?" I was put on the spot and told her why. She was all of a sudden able to find an appointment for me. In addition, I had been in to see Dr. Dauenhauer more than once before my yearly skin check and I was a transfer from another provider who had left Aurora. According to Dr. Dauenhauer, I should not have been considered a new patient. When I called to reschedule due to weather and transportation issues, I was told, "If you reschedule, you cannot ever see Dr. Dauenhauer again since she is not taking NEW patients and you have to see a male provider." I was very upset and had to find a ride and go out in the inclement weather. I will put up with the staff because Dr. Dauenhauer is the best dermatologist I have ever had, but someone needs to do something about the front desk people in her office.

Waukesha Derm Ste 305

Aurora Medical Group

Marie

Dauenhauer

Medical Practice

1,683,627,122

Dermatology

Female

ENGLISH

WHITE

Hartland

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Still waiting for the CT results to be ready by the radiologist, & posted so I can see my results, it has been over 10 days since I had the test

CMC OXR

Advocate Christ Medical Center

Francis

Jamilla

Outpatient Services

1,703,373,687

Internal Medicine - Critical Care Medicine

Male

ENGLISH

WHITE

Oak Lawn

Outpatient Testing + Magnet 2 - OAS

What else would you like to say about your experience?

advocate aurora health

11,146

Dr. Scott was dismissive of my concerns. As a first time patient I expected a more thorough conversation about my lifestyle, diet, exercise, and medical history. None of that was addressed. The information he gave me was vague at best. He spoke down to me as if I didn't understand what I was experiencing. Would not recommend this provider.

LSF Family Practice

Aurora Medical Group

Geoffrey

Scott

Medical Practice

1,699,391,348

Family Medicine

Female

ENGLISH

WHITE

Milwaukee

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

After we wasted an hour there filling out forms talking to many people about my son's issue, we were finally told you do not treat that issue there. Why would it take so long to tell us? Shouldn't that be the first thing you say? (He had a piece of steak stuck in his esophagus since dinner the night before). Then we tried to leave and she said the doctor had to see my son to make sure he didn't need to transport to the ER. Are you kidding me? Just so you can charge me for a doctor visit? If we get a bill for this it would be completely unacceptable - and I will spread the word on what a fraud this place is. I am angry about the time we spent there that we could have been at Children's getting things started sooner. And if you want me to pay you for that wasted time I will be even more upset.

Brookfield

Aurora Medical Group

John

Feilbach

Urgent Care

1,673,886,560

Internal Medicine

Male

ENGLISH

WHITE

Brookfield

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

The technician was extremely rough in manipulating me for the mammogram. This never happened before. Also, there was wrong info in my profile when she was asking me questions. How did this happen when the correct info has been in your system for years! Related to relatives having cancer.

LGH MAMMO

Advocate Lutheran General Hospital

Randall

Kahan

Outpatient Services

1,680,903,377

Obstetrics & Gynecology

Female

ENGLISH

WHITE

Arlington Heights

Outpatient Testing + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

My CT scan on Tuesday showed no improvement from six months ago. So the treatment Dr Armand prescribed did not work. I called and spoke with his nurse. She was great! I have yet to hear from him.

Dreyer CT - HLD

Dreyer Medical Group

null

Outpatient Services

1,672,774,823

null

Female

ENGLISH

WHITE

Aurora

Outpatient Testing

What else would you like to say about your experience?

advocate aurora health

11,146

I felt my son should have been tested for RSV, but that test was not completed.

Racine 8400 Washington

Aurora Medical Group

Tanvi

Adusumilli

Urgent Care

1,690,080,204

Family Medicine

Male

ENGLISH

WHITE

Kansasville

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

For all the last times I've been at this facility, I felt like customer service is very poor. The quality of consultation with the physician is getting worse every time I go. They don't even examine you, they simply shovel a prescription for what they're seeing most frequently.

FV

Dreyer Medical Group

Brian

Hubbard

Urgent Care

1,696,784,717

Family Medicine

Female

ENGLISH

DECLINED

Naperville

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

Felt heard! Lab took a while to call me tho!

Beverly 9831 Western Internal Med

Advocate Medical Group

Prentiss

Taylor

Medical Practice

1,698,355,594

Internal Medicine

Female

ENGLISH

BLACK

Evergreen Park

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Came in for a outpatient procedure. Was discharged too soon and wound us coming back in an ambulance three hours later which resulted in an inpatient eight day hospital stay

LGH CARDTELE

Advocate Lutheran General Hospital

Aleksandra

Popovic

Inpatient

1,706,396,247

Internal Medicine

Female

ENGLISH

WHITE

Park Ridge

Inpatient + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I was just wondering if any RN nurse can walk in your room. I had a nurse assigned to me, but a nurse I knew walked in and talked to me. I really didn't care at the time, but i just want to know going forward. Can you please email back if this is ok

AMCSC GI

Aurora Medical Center Sheboygan County

Nicholas

Draeger

Outpatient Services

1,702,325,471

Surgery

Male

ENGLISH

WHITE

Kiel

Outpatient Surgery + Magnet 1 - OAS

What else would you like to say about your experience?

advocate aurora health

11,146

Upon entering, the two at the desk, were nice and helpful. The 2nd person I met did the x-rays. She was just as great as the first two. The 3rd, seemed a bit robotic and seemed as if going through the motions. Ditto with the doctor. I don't even know if he introduced himself. He introduced the stenographer. I felt as if I was just a number at the deli counter. "You need a knee replacement, that's what I do. I can give you a cortisone shot. There is gel. Do you want a cortisone shot we can do it right now." In the end, I walked out knowing what I already suspected, I was hoping for more alternatives, more explanations, but the vibe I got was I am wasting the doctor's time since I was balking at the idea of scheduling a surgery right then and there. A knee replacement, to me, is something I have to think about before I get it. It's not as if I just had an accident and my knee pain was excruciating. Been living with the discomfort for years. It's not an acute pain. Same with the cortisone shot. I had to ask what it was. I was told it was an anti-inflammatory. Since I rejected getting any treatment , right then and there, the conversation ended quickly. I had to ask if his visit was done and if I could leave and if I needed to talk to anyone. " No, you can just leave." It was as if I walked away from the car dealership without purchasing a car and the salesman was upset.

AWAMC POT Orthopedics Ste 500

Aurora Medical Group

Michael

Stoesz

Medical Practice

1,696,135,083

Orthopaedic Surgery

Male

ENGLISH

WHITE

West Allis

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

My doctor was extremely rude. She would cut me off. I am one of the younger patients but I am an adult and I was treated poorly. I believe my doctor would not have treated an older patient the same. I would never recommend this doctor to anyone she made me cry because of how frustrating she was.

Oak Lawn 9555 52nd OB

Advocate Medical Group

Helen

Nikolas

Medical Practice

1,678,664,926

Obstetrics & Gynecology

Female

ENGLISH

BLACK

Chicago

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I understand the waiting room wait, but once I was brought back to the room, I didn't see the doctor for two hours, and once he ordered the CAT scan, I never saw him again. The nurse told me what the results were and I don't think that's proper.

CMC ED

Advocate Christ Medical Center

Thaer

Ahmad

Emergency

1,701,086,066

Emergency Medicine

Female

ENGLISH

WHITE

Blue Island

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

This was the most awful urgent care experience of my life. I waited for hours to get zero care. The doctor didn't listen to my current needs and told me to go to the ER when that was absolutely unnecessary. I'll never go back there.

BAT

Dreyer Medical Group

Robert

Ireland

Urgent Care

1,678,955,033

Family Medicine

Female

ENGLISH

WHITE

Geneva

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I had an excellent experience visiting with the Doctor. However, the nurse made some inappropriate comments regarding me. I reached out to aurora to talk to someone, and I haven't heard anything. I would like to request that I never be seen by this nurse again. Additionally, he shouldn't be seeing any females with his behavior.

PWC Family Practice

Aurora Medical Group

Elizabeth

Dzwonczyk

Medical Practice

1,686,957,723

Family Medicine

Female

ENGLISH

WHITE

Port Washington

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The Physicians Assistant, Corrine Hansen, was so beyond rude. I was extremely disappointed in the way she interacted and spoke to me. I felt extremely disrespected and was treated so poorly. I will have to make sure to request someone other than her the next time/if I'm in urgent care again. Considering the fact that I was sick and obviously not doing well, I was very upset by her manners. I have never been treated so poorly by a nurse/doctor/etc ever before.

Elkhorn UC ELK

Aurora Medical Group

Corinne

Hansen

Urgent Care

1,684,740,786

Physician Assistant

Female

ENGLISH

WHITE

Elkhorn

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I realized the ER was busy and it was very packed, but I feel my conditions were not all checked. They only checked one thing, and that was for a blood clot, totally disregarded kidney pain and back pain and other issues. I was released and never given any type of other type of treatment other than a CAT scan and blood work. I didn't feel like I got the attention I should have. I felt I got the bum's rush out of there to make room for other people.

ASLMC ED

Aurora St. Luke's Medical Center

David

Bokerman

Emergency

1,690,865,988

Emergency Medicine

Male

ENGLISH

WHITE

Milwaukee

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

The call center experience only gets worse and communicating with a health service provider should not be some long and cumbersome. You removed the message feature on LiveWell. If patients were writing too much, some controls could have been put in place (like not having 8000 characters for this even). but removing it is not the answer. Marta is the ONLY reason I am staying with your network.

Lake Zurich 350 Surryse Family Practice

Advocate Medical Group

Marta

Jovic

Medical Practice

1,691,337,059

Nurse Practitioner - Family

Male

ENGLISH

WHITE

Mchenry

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I know it was really busy, but our care provider did not listen to my son's concerns. He (13 year old) is experiencing pain in his heal and she diagnosed it with an Achilles strain before she even looked at his heal. Literally, she walked in and said "it's an Achilles strain because he plays basketball ". She may be right (I certainly hope she is) but she did not even look at his foot to make this diagnosis. She also told us to just put Voltaren on it, which I went out and bought before reading all of the labels, which say not to use for strains, etc and not to use it on people under 18. All of my previous visits have been good, but this one has certainly changed my opinion on immediate care here.

IC Des Plaines

Advocate Medical Group

Ketina

Niewiarowski

Urgent Care

1,678,991,807

Nurse Practitioner - Family

Male

ENGLISH

WHITE

Des Plaines

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

Hi, my name is Mohammed. So you guys doing is good, everything with a hundred for please for appointment for a new schedule. So can you call back for me? My phone number is 515-525-3256. Thank you. Bye. Have a good day.

ASLSS ED

Aurora St. Luke's South Shore

Peter

Henry

Emergency

1,686,454,518

Emergency Medicine - Emergency Medical Services

Female

ENGLISH

ASIAN

Milwaukee

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I think your registration area is horrible. You have a huge wall in front of where people walk up. The sign that says to sit down is not positioned well. It is a complete turn off and makes for a very frustrating situation. The building smells dirty. The you g lady who did my ultrasound was very kind but she wasn't comforting nor did she explain anything to me about what was going to be done. The procedure was uncomfortable to begin with and her silence only made it worse. I wouldn't recommend this facility to anyone

Ultrasound AMCK

Aurora Medical Center Kenosha

Giuseppe

Garretto

Outpatient Services

1,709,657,774

Internal Medicine

Female

ENGLISH

WHITE

Kenosha

Outpatient Testing + Magnet 2 - OAS

What else would you like to say about your experience?

advocate aurora health

11,146

Still in pain. Worst today than yesterday.

Chicago Sykes 2535 MLK Internal Med

Advocate Medical Group

David

Wechter

Medical Practice

1,674,086,804

Internal Medicine

Female

ENGLISH

BLACK

Chicago

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Disrespectful, Security guard with Tattoos on his arms.I'm disabled couldn't walk because I have a bladder infection, spasm on my right side, dislocated disc, kidney stones, and osteoarthritis because I was in terrible pain. This security guard was being very judgemental towards me and when I defended myself, he stated, I'll give you your cane and you can find your own way to a shelter. I snapped on him. They wouldn't help the police officer help me out the car he was struggling because I couldn't walk. The officer was nice and helpful and patient with me. It took 30 minutes but we finally made it in. This facility treats everyone the same when everyone is NOT. EVIL WORKERS are there just for the money. Because I had a Marijuana blunt in my purse and a small bag of marijuana left, when I was released to the hospital on 12th street I checked my bag he took the blunt and left what I had in the bag he left in the bag. Evidently he wanted it for him self.

MHEC BEH Health Intake

MHEC

Ibrahim

Khaja

Emergency

1,683,646,082

Psychiatry & Neurology - Psychiatry

Female

ENGLISH

BLACK

Milwaukee

MHEC OP

What else would you like to say about your experience?

advocate aurora health

11,146

I was very upset being poked 12 times from my arms to both sides of my neck in order for them to put the IV in me. It started out in my room when everything was ready to go. But…then it didn't work once he went to put me to sleep. Three of them were in but didn't end up working. Twice they did the Ultrasound on me once in my room and then in the surgery room. The anesthesiologist finally got it on the right side of my neck. I felt like an animal that was getting ready to be slaughtered. Cuff off, checking my legs, turn this way then pillow taken away and bed turned so my head was on an angle down. I have never ever been through this and I have had many colonoscopies and other surgeries. They maybe poke me twice but never ever anything like this. I never cried so hard and felt so bad ever. The surgeon was great. I felt sorry for the nurse holding my hand because I thought I was going to break her fingers. Very disappointed with that part. I don't know if they didn't know what they were doing or what was going on. Glad everything did turn out good for me as far as results. Do I want to return there for this again…no not really.

ASLMC GIPIE

Aurora St. Luke's Medical Center

Brian

Moloney

Outpatient Services

1,703,583,402

Internal Medicine - Gastroenterology

Female

ENGLISH

WHITE

West Milwaukee

Outpatient Surgery + Magnet 2 - OAS

What else would you like to say about your experience?

advocate aurora health

11,146

The communication lines are very subpar. I never received a nurse into my room and asked for someone after being there over three hours to assist and provide something for my child when we were there with two young children in the room. I never saw the surgeon. They never came in to talk to me, to talk to us about our child. The procedure was communicated to seem safe enough, but they didn't warn me that my child could potentially have a reaction or be completely burnt on their body and excruciating pain with no regard to sedation, topical protection, or anything of that nature. They just did the procedure, left him, left him be in agony pain. I used*

OL ED

Advocate Children's Hospital - Oak Lawn

Daniel

Bartgen

Emergency

1,686,430,985

Emergency Medicine

Male

ENGLISH

BLACK

Markham

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

My doctor still has not received the result. I'll be contacting the ceo of the facility and filing a complaint wit the joint commission. You are a poorly managed facility. How do I know I don't have blockage or a tumor? WTH Bryan hebert 813 285 6735

CAC ULT

Advocate Lutheran General Hospital

Provider

System

Outpatient Services

1,681,849,062

null

Male

ENGLISH

WHITE

Chicago

Outpatient Testing + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

The X-ray technician, Tarrance, was very thoughtful and understanding, as well as efficient and well-trained. He immediately put me at ease. The only negative was the bathroom in the X-ray waiting area. There was no toilet paper, and there was a bloody pad exposed in the garbage can. That is the only reason I rated the facility as a 9.

ALMC Xray

Aurora Lakeland Medical Center

Brian

Moloney

Outpatient Services

1,675,367,475

Internal Medicine - Gastroenterology

Female

ENGLISH

WHITE

Williams Bay

Outpatient Testing + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I started seeing Emily a little over a year ago and I really like her. She seemed to listen to me and my needs but I have to say I am not so impressed this time. She seemed to be listening to me and cared but then after my results came back, things went arwry. I asked about some muscle pain I was having and she oredered xrays which I was fine with to rule out arthritis. Then they emailed with the results and said she would reccomend an over the counter anti inflamatory and PT, To this I declined PT - I am very active and should be in the best shape of my life, ( I had mentioned I am not walking daily in addition, due to the way I feel after doing so. I feel it is a med I am taking but how can I prove it ) Anyway I wrote back stating I did not want PT and then asked what over the counter anti inflamatory she would reccomend since I am already on Diclofenac. THEN I get a response back OH nothing the diclofenac is all that you should need - I feel thats had huge potential for error! Then in that same messag e they wrote that they put in a referral to an ortho Dr for me. We never discussed that and I am also not in that place where I feel it is nescessary. As I told them, I feel like I cant ever just bring up a mild concern without it turning into something huge, being refered out or having a bunch of tests. I was simply wanting to know if she had any thoughts as to if the med could be causing it. I am not at the place of seeing specialist etc. doctors offices annoy me they are always pushing more. Not everyone needs a specialist or another med. they simply are hoping for a light opinion of something more than looking it up on the internet.

MPSS Family Practice

Aurora Medical Group

Emily

Kastenson

Medical Practice

1,679,653,968

Nurse Practitioner

Female

ENGLISH

WHITE

Racine

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The doctor that I saw was fine. The technician who did my ultrasound was nice but she said things that made me feel upset. The first visit that I had with her she said to me "come on in take a seat. I will try to get some good pictures for you, but it is hard for people your size". I already feel like crap about the changes of my body going on so she made me feel even worse and at my visit on Monday the 15th. She gave me zero pictures and she said this time "I'm going to need you to lift your stomach. How else do you expect me to see the baby?" she could have simply said, would you mind holding up your stomach and left it alone at that. no reason to make a pregnant woman feel worse than she already feels , apart from that the visit with the doctor was fine I would prefer not to see the same ultrasound technician if possible because she has one more time to say something stupid to me and I might lose it. I was trying to be professional and bite my tongue, but I should not leave out of there feeling like shit , if she doesn't have anything nice to say she should just keep her mouth shut and do her job. Also, she was talking to me in an almost condescending manner, and as if I was a child or something and had no experience. This is my fourth child, and I am not a first time around Mom no need for her to speak to me like I am a child.

AWAMC WP ObGyn Ste 515

Aurora Medical Group

Kerry

Katz

Medical Practice

1,684,030,425

Obstetrics & Gynecology

Female

ENGLISH

WHITE

Milwaukee

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

It was fucking weird, man. The in-person tech spent the first 10 mins staring at her computer and never made eye contact. Then she finally weighed me and asked why I was there. Then she informed me there was no nurse practitioner on site and it would be a telehealth appt. Then during the appt, I looked in my own nose, my own ears, and my own throat on the screen. And when I was asked to feel my own glands, I don't know what they're supposed to feel like so I couldn't tell if they were swollen. The intake tech said she couldn't touch me and help. So yeah. Super weird experience. Not a fan, and will not be coming back to Walgreens for minor illness.

ACMP

Advocate QuickCare at Walgreens

Agnes

Cashen

Retail Clinics

1,673,706,087

Nurse Practitioner - Family

Female

ENGLISH

WHITE

Oak Park

Retail Clinic

What else would you like to say about your experience?

advocate aurora health

11,146

Horrible experience

Downers Grove 3743 Highland GI

Advocate Medical Group

Sakshi

Sahni

Medical Practice

1,678,629,147

Internal Medicine - Gastroenterology

Female

ENGLISH

BLACK

Aurora

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Doctor seemed a little rushed and talked so fast I sometime didn't know what he was asking. Looked down all the time asking questions and scribbling on a piece of paper. Also did not get my release forms and prescription sent to wrong pharmacy

S DOWNER UC

Advocate Good Samaritan Hospital

Donald

Steiner

Urgent Care

1,687,946,814

Emergency Medicine

Female

ENGLISH

WHITE

Woodridge

Urgent Care + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

While in the waiting room, there was a patient that was having a conversation on the phone that was inappropriate. I was disappointed the the front desk staff didn't inform her of how disrespectful it was. This was very discouraging and I actually considered leaving.

CH Cicero

Advocate Medical Group

Karen

Distel

Outpatient Services

1,691,626,170

Physical Therapist

Female

ENGLISH

BLACK

Chicago

Outpatient Rehab

What else would you like to say about your experience?

advocate aurora health

11,146

Dr. Palmer is through with a caring touch. She explained to both my daughter and I what her healthy expectations are for my daughter. She also listened to concerns that we had regarding nutrition. Dr. Palmer does not rush and that is a relief as a lot of providers are threatened with time instead of patient care. Thank you for your concern.

Chicago Sykes 2535 MLK Peds

Advocate Medical Group

Shari

Palmer

Medical Practice

1,672,946,189

Pediatrics

Female

ENGLISH

BLACK

Chicago

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The visit with the doc was fine. However a few weeks later I needed a refill Rx and it took over a week to get. Phone calls went unreturned and even a visit to the office got me nowhere. Finally I got the refill. Not good .

Diabetes and Endocrine Care Ltd

APP

Ammar A

Bayrakdar

Medical Practice

1,727,429,144

Internal Medicine - Endocrinology, Diabetes & Metabolism

Male

ENGLISH

WHITE

Evergreen Park

Medical Practice - APP

What else would you like to say about your experience?

advocate aurora health

11,146

When I got home I read the insert for the medicine he prescribed me, I have hepatitis of the liver and recently had a cancerous tumor removed from my liver bile duct. The medicine prescribed is NOT good for the liver. Hopefully it will not harm me.

SQ

Dreyer Medical Group

Rohan

Shah

Urgent Care

1,685,705,417

Family Medicine

Female

ENGLISH

WHITE

Aurora

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

It was my first visit with Dr Miller. Your questions should have an NA button as his office would have had no reason to contact me over the past 6 months.

Pewaukee Ortho

Aurora Medical Group

Paul

Miller

Medical Practice

1,675,060,021

Orthopaedic Surgery

Female

ENGLISH

WHITE

Waukesha

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Worst experience I have had with Aurora after about 40 years! Would never consult this Phys. Assistant again.

EM Family Practice

Aurora Medical Group

Christine

Brzakala

Medical Practice

1,698,154,394

Nurse Practitioner

Female

ENGLISH

WHITE

Grafton

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I was confused as to why I was put in a behavioral room when I was having chest pain. I was confused once again when the doctor said one thing and the nurse said a different thing. No worries though I will go to a different hospital.

AMCSC ED

Aurora Medical Center Sheboygan County

Kristopher

Wnek

Emergency

1,693,856,058

Emergency Medicine

Female

ENGLISH

WHITE

Sheboygan Falls

Emergency Department + Magnet 1

What else would you like to say about your experience?

advocate aurora health

11,146

This Urgent Care experience was the worst; Miscommunication Negative attitudes at check-in Wait time Your staff look so unhappy. There was a patient in distress, nobody got up to assist until another patient and myself assisted the distressed patient, even then the person had to go to the desk and ask for someone to call for help. The assistance arrived with NO urgency and appeared annoyed. Not a AAH PROUD MOMENT

Good Hope GH

Aurora Medical Group

null

Urgent Care

1,700,697,398

null

Female

ENGLISH

BLACK

Milwaukee

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

While the actual visit went quite well, the ball was dropped in a couple major ways. They ordered a nebulizer for me to take home but neglected to order the liquid medications to put in the nebulizer. They sent two other scripts to the pharmacy but nothing for the nebulizer. I then called the clinic back yesterday and asked them to please order the nebulizer meds. The woman said it wouldn't happen until later in the day because they were "swamped." I asked her if she could please send the nebulizer med script to the Walgreens across the street from the Aurora clinic (on Ryan and Howell, near my home) and she said "yes." I just went to that Walgreens location today to pick up the meds and the pharmacy tech said the Aurora clinic sent it to the Walgreens on 76th and Cold spring (the pharmacy I had asked to use when I was in Urgent Care 1/1/24 because it was the holiday and they were open 24 hrs). Now I will not be able to drive over there until tomorrow because it's too late in the day and I'm still not feeling well. To me, this is completely unacceptable. I have had the nebulizer at home since Monday and still have not been able to use it. The nebulizer treatment I received in Urgent Care on 1/1/24 helped my breathing very much. Between the PA and the RN who evaluated me and gave me the nebulizer treatment, I would think one of them could have made sure that a script for nebulizer meds would have been sent over with the other scripts they sent. Then, adding insult to injury, the woman I spoke with yesterday (1/2/24) about where to send my script sent it to the wrong pharmacy, even after acknowledging my request to send it to the pharmacy near my home. I work in healthcare myself, but I see no excuse for these oversights that have delayed my treatment. Wherever the deficiency lies (whether it be inattentive or overwhelmed staff), I would ask that you please, please follow up with the caregivers and stress the importance of thoroughness and double-checking when writing scripts for patients and address those who speak to patients on the phone about accurately taking down information that the patient requests/shares.

Oak Creek UC

Aurora Medical Group

Bridget

Bodenbach

Urgent Care

1,672,430,784

Physician Assistant

Female

ENGLISH

WHITE

Franksville

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

The NP was friendly and nice, but I think my concerns were minimized and my condition worsened the following day. The allergy medicine was not enough to compact the virus or infection that I have.

IC Beverly

Advocate Medical Group

Rachel

Sarpong

Urgent Care

1,693,630,123

Nurse Practitioner - Family

Female

ENGLISH

BLACK

Chicago

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I was a little unclear about the overlap between Dr. Komar, gyno-urologist, and Dr. Schoenleber, urologist. Since they had to be related I asked questions that related to both. Dr. S answered what she could, then said she would ask Dr. K to call me.

PWA Urology1 Ste 300

Aurora Medical Group

Stephanie

Schoenleber

Medical Practice

1,685,840,417

Urology

Female

ENGLISH

WHITE

New Berlin

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The medication Dr. Pancho prescribed, hydrocodone acetaminophen, appears to have taken most of my arm pain away! I now sleep well also! However I suspect after the 10 days of the amount prescribed, the pain may come back. I don't know for sure about that. I don't think this medication is intended to be taken more than 10 days. The downside is I can't have my two evening light beers and some sips of wine while taking this. I will probably need to call Dr. Panchal's office to find out where this will probably head.

MLWW Family Practice

Aurora Medical Group

Savan

Panchal

Medical Practice

1,681,639,056

Family Medicine

Male

ENGLISH

WHITE

Milwaukee

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I was not taking some of the medication someone input. I will not be going back to this provider.

BV Internal Medicine

Aurora Medical Group

Thomas

Brand

Medical Practice

1,674,842,402

Internal Medicine

Female

ENGLISH

WHITE

Milwaukee

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Other Doctors who is not part of team of procedure should not be allowed to be in room without patient permission.

GSA GIL

Advocate Good Samaritan Hospital

Lesley

Dawravoo

Outpatient Services

1,711,561,966

Internal Medicine - Gastroenterology

Female

ENGLISH

ASIAN

Lombard

Outpatient Surgery + Magnet 2 - OAS

What else would you like to say about your experience?

advocate aurora health

11,146

After receiving my injection, I was not given any information on possible effects so I needed to contact the office the next day when my procedure area was more painful than when I came in.

AHCSL Back and Spine

Aurora Medical Group

Tamer

Katamesh

Medical Practice

1,698,255,775

Physical Medicine & Rehabilitation

Female

ENGLISH

WHITE

Burlington

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Doctor authorized a change or changed my medication without informing me, I was not given instruction or procedures if I were to experience and adverse effect. I did experience an adverse reaction to the change in medication and the doctor punished me by discontinuing that medication. I feel neglected disrespected and not cared for.

Downers Grove 1341 Warren

Advocate Medical Group

John

Mcmillin

Outpatient Services

1,684,901,461

Psychiatry & Neurology - Psychiatry

Male

ENGLISH

WHITE

Downers Grove

Outpatient Behavioral Health + Magnet + Tele IL 2

What else would you like to say about your experience?

advocate aurora health

11,146

When expressing pain, it is a good idea that the nursing staff not assume that the patient is looking for pain medication and it would also be beneficial for the provider to explain the difference between pain medication and a muscle relaxer. As a person who does not like pain medication as it make me ill, understanding that a muscle relaxer might have help me in my healing process.

Oshkosh Westhaven UC OWW

Aurora Medical Group

Jayzon

Martonito

Urgent Care

1,700,430,135

Family Medicine

Female

ENGLISH

WHITE

Oshkosh

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I went into Christ Hospital for the flu and I stayed there from Wednesday, January the 4th, I think it was to ... no, from Monday to Wednesday. And I was on the emergency and I stayed outside and I wasn't given a lot of food to eat and I was very disappointed. So, maybe you can improve on that. While we're in emergency, make sure we have food instead of just sandwiches. Okay, thank you and have a blessed day.

CMC ED

Advocate Christ Medical Center

Satwant S

Kingra

Inpatient

1,677,135,456

Internal Medicine

Female

ENGLISH

BLACK

Chicago

Inpatient + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I was told I was getting a psychiatrist and got a smug nurse that made me feel pushed and unsafe. I was told there would be an observer, but not given the option to say no. I should have walked out.. the invasive interrogation deeply personal and uncomfortable questions non stop were worse as the observer just stared at me from too close. The small office made me feel trapped. This was a terrible non safe not supported barrage of deeply troubling embarrassing questions. I felt threatened and not treated as a person at all. After getting away I felt I should give up on any therapy or medical care at all. Better off with no care than people that scared me. I waited half a year thinking I wanted help to manage my meds. The new nurse not a psychiatrist which is what I was told I had an appointment with starting telling me many meds she would stop in one week. She never asked why I was on those meds, or my input for my med care. Just a uneducated over controlling statement that she would stop a lot of meds starting today. No options, no compassion. This was a troubling scary experience. The worst medical or mental health event of my life. I would never see these people again under any circumstances. Congratulations you have scared the hell out of someone seeking help. You taught me quickly and painfully to never be vulnerable with someone that I don't know very well.

SUMMIT

Aurora Medical Group

Amanda

Stelzel

Outpatient Services

1,701,332,645

Nurse Practitioner - Psychiatric/Mental Health

Male

ENGLISH

WHITE

Glendale

Outpatient Behavioral Health + Magnet + Tele 2

What else would you like to say about your experience?

advocate aurora health

11,146

I feel the staff did okay, but as far as with the cleanliness of the facility, they have a lot of work to do. And I give the cleanliness like a two, because it was very dirty where the area where they placed me, and the nurse had to clean up blood that was left. So I definitely... definitely encouraged him to clean, like really clean the facility to the best of their ability. Thank you.

ASLMC ED

Aurora St. Luke's Medical Center

Stephanie

Dreher

Emergency

1,687,302,819

Emergency Medicine

Female

ENGLISH

BLACK

Milwaukee

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

It is extremely disappointing that Dr. Heyrman is leaving Aurora. Seems to me that Aurora has some issues with keeping Doctors on staff. This is my second doctor leaving Aurora in a very short time. Dr. Van Why left earlier. So, I'm 70 years old, I see 2 doctors. And they both have left. It is disturbing to me to have to make future appointments with doctors I don't know and never have met. It is a shame that after all these years, I am considering looking outside of Aurora for a doctor. But that is what I'm thinking of. When doctors start leaving, that tells me Aurora has issues. Very disappointing.

GT Family Practice

Aurora Medical Group

Julie

Heyrman

Medical Practice

1,674,513,757

Family Medicine

Male

ENGLISH

WHITE

Delafield

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

It's going on another week and still not any better

Racine 8400 Washington

Aurora Medical Group

Mathew

Pothen

Urgent Care

1,680,630,043

Family Medicine

Male

ENGLISH

WHITE

Caledonia

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

On this day, Kelly the technician was fine and sweet with my son. However, we had spoken to her on the phone the week previous to his appointment, when I was calling to see if someone would be allowed to go into the actual MRI with my son and in that moment, she was not at all gracious! In fact, instead of helping us make it happen for my son or even reassuring us he would be ok, she questioned me as to why he was nervous. She went on to say "someone must be saying something to make him nervous"! I immediately felt accused and very uncomfortable with wanting to have someone with my son when he wanted it. She made me feel like I was being a bad parent for wanting to make my son comfortable with his very first MRI! She also made it sound like it was stupid he would even be nervous! Nevermind that ADULTS get sedated sometimes for MRI's because of how nervous they are! All that to say, it was a very upsetting call and I even changed the appointment from the first date he had it for hoping that we wouldn't get her on the next date. Unfortunately, we still got her. Even on that day I felt like she kept wanting me to leave them alone as oppose to asking me AS THE MOTHER to come along to be with him as far as I could go. All that to say, she made it very uncomfortable for a parent to want to be beside their child.

GSA SMR

Advocate Good Samaritan Hospital

Mohammad

Ikramuddin

Outpatient Services

1,687,639,710

Psychiatry & Neurology - Neurology with Special Qualifications in Child Neurology

Male

ENGLISH

WHITE

Plainfield

Outpatient Testing + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I was given wrong discharge papers someone else name

Olympia Fields 4001 Vollmer Internal Med

Advocate Medical Group

Sanjeev

Joshi

Medical Practice

1,682,062,482

Internal Medicine

Female

ENGLISH

BLACK

Chicago Heights

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I was very disappointed in my visit for my physical. I was sick and also dealing with a yeast infection, so i felt terrible. For most of my visit I was continually pushed to go on weight loss drugs or get weight loss surgery and also to go on statins. I absolutely do not feel like I was heard in any way. When I managed to get a word In, saying that he knows I have bad luck with side effects of medications, he told me it's a crap shoot and if you have bad luck with one then you try another. I'm sorry but I've had to many BAD side effects from different medications that I am not willing to go thru such scary things anymore. I wasn't heard in the past when I was speaking about strange bleeding, which turned out to be cancer and I am not being heard now. I also mentioned to the nurse about pains ive been having in my right leg, she wrote it down, Dr never even mentioned it or looked at my leg. There are also several things wrong in my written record. I did not have Unusual POST MENOPAUSAL bleeding. I never was in menopause and a simple blood test could have shown that, but Dr M never even mentioned it to me. That alone could have saved me from Stage 2 cancer that spread and I may have only had stage 1. I was thrown into menopause after having a radical hysterectomy and then 28 rounds of radiation. I have NEVER BEEN diagnosed with emphysema and have asked that be taken off my record and it's still there. I do not have a hernia, as per Dr McKenna and asked in 2022 for that to be removed from my record, it's still there. There are other things wrong in my record but just like all the notes that I have written in the app, I don't expect this to go anywhere or have anything done about this either. Will anyone even read this? I don't think so. I do not need a drug pusher for a Dr. I need a kind compassionate Dr who HEARS what I say and is willing to take other routes of treatment with me.

AMB Internal Medicine

Aurora Medical Group

Gabriel

Mihailescu

Medical Practice

1,683,766,301

Internal Medicine

Female

ENGLISH

WHITE

Green Bay

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I was not given information on how to get rid of my bakers cyst if the medication did not resolve them

Chicago Imani Village 901 95th Family Practice

Advocate Medical Group

Julie

Taylor

Medical Practice

1,699,100,913

Family Medicine

Female

ENGLISH

BLACK

Chicago

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I waited in the waiting area and check in for a short amount of time. I spent over an hour and a half in the patient room. They got my vitals right away but the actual nurses took forever to come in just to get information from me about why I was there. Then they left. And I waited over an hour from see the nurses to see a doctor. Of which doctor just listened to my chest my lungs, and looked at my throat went over a couple of symptoms not even all of them. Never told me if the rapid strep culture was negative or positive. And then said she was giving me some medication to help with inflammation of the throat and to help with my constant coughing and left. Literally in to see me and talk to me and make sure all was good for less than 5 minutes not kidding or exaggerating. A different nurse came in 10 mins later to swab my nose to test for covid RSV and flu. I had to ask the nurse if I could go back to work the next day or if I need to stay home still. And I had to ask nurse to get a doctor's note stating if I needed to stay home that I needed to stay home and give it to my employer so I don't lose my job which is how I get insurance to actually go to a doctor and pay their salaries and have jobs. Then next day got my test results flu was positive but no one asked from office if I was feeling any better. No one told me over the phone if I could go back to work the following day or if I needed to stay home or what the protocol was for having the flu. I had to call back ask those questions and then had to come back to the office to get another docotrs note to give to my employer for me to be out a couple more days until fever went away. It was all very annoying. And even more annoying I had to keep calling and going back and forth between my house and the acute care center. I do have the live well app have approved emails and text messages for communication. Was able to reserve a spot for the time I arrived there at the acute care and put in my complaints and illnesses at the time. My information has not changed nor my insurance for medical. So that all was fast but everything else took for ever and the doctor seemed too busy, like there were more pressing things than my care or helping me out. The nurses were really nice letting me have the lights off in the room while I waited forever because I had such a bad pounding headache. Doctor didn't seemed to even notice or care I had a headache. Didn't even ask me about the pain or if I had pressure any where or nothing. I felt like just an insignificant speck of dust that the doctor could careless about. But then again most advocate doctors especially ER acute care and specialist doctors I feel like that and don't ever seem to care about why I'm there or even that I am there and treat me like a speck of dust.

IMCAR-GN

Advocate Condell Medical Center

Natalie

Kostinsky

Urgent Care

1,707,807,258

Family Medicine

Female

ENGLISH

WHITE

Grayslake

Urgent Care + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I came to urgent care with not able to lift right arm due to pain, I had a rotator cuff surgery in 2019 was in concerned that it was torn again, nurse practitioner came in ask what was wrong after explaining to her she only listen to my breathing after taking a couple of breaths, she never examined or looked at my shoulder, she told me because I didn't fall or injured my shoulder there was no need for a X-ray and she was going to figure out what type of medication to give me 10 minutes later a nurse came in and gave me a shot and 1 Tylenol and she will bring my discharge papers and then another nurse came in and told me I was going upstairs to take a X-ray after being told by the doctor I didn't need one , after taking the X-ray came back the nurse came in with my discharge papers to tell me to take Tylenol and use ice packs and see the orthopedic and to exercise my arm. I didn't see the doctor explaining nothing about my X-ray or if the medication she gave me help with the pain. I end up at the hospital with excruciating pain at 3:30 in the morning and was told my rotator cuff my be torn , I got no medical attention from the urgent care, and no treatment this is the worst I have ever had and wil never visit that urgent care ever again.

IC Beverly

Advocate Medical Group

Alethea

Taylor

Urgent Care

1,675,349,828

Nurse Practitioner - Family

Female

ENGLISH

BLACK

Calumet City

Urgent Care

What else would you like to say about your experience?