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The food at Joe's Rusty nail is GREAT. As the pictures will show, the servings/portions are plentiful. The service is quick, and the staff personable. I went there for breakfast AND everyone in our group left sated!! As always I had my kid carnivores in tow, and as is their custom they laid waste to EVERYTHING edible that was put before them. While they are a TAD (and I do mean tad) bit pricey I believe that the food is more than worth it. The clientele (what I can only believe are Bellevue regulars) are polite and inviting. My breakfast was made well, tasted great, and dressed pretty as a picture. I will tell you this is not my first rusty nail rodeo and lord willing it will not be my last. As I say I vote with my feet and my USD, and the staff at rusty nail can sleep well tonight knowing that my hard earned cash, will continue to flow at Joe's and my feet will continue to bring me there hopefully more often than not!!

This place is overpriced and the service is not good at all. When we where there children were riding bikes in the lot near the tables. One almost hit our child. Another customer said that if the owner had been there she would have not allowed the bikes to be there. The cone was large to say the least but the taste left something to be desired. Not the best neighborhood either with a bar nearby. Our children were exposed to language that would have made a sailor blush. We will not be back. Also they will accept a credit card but not a debit card????? Please get up with the times.

First time here and I wasnt impressed at all! I should have gone to the dairy queen :-(

Sometime ago,I was looking for someone to service my Grandfather clocks in my home. After extensive research,I ran across these folks. I couldn't be happier with the result of their visitation. The knowledge they possess and the professionalism with which they practice,is impeccable! ALL of my clocks are running at peak performance;they even took the time to look at my \"Black Forest\" cuckoo clocks and passed on valuable advice as to how I should maintain them. I graciously appreciate their time,demeanor,and service! I wish no one else to service my clocks in the future! YOU CANNOT GO WRONG WITH THESE FOLKS! HIGHLY RECOMMENDED! Thank-you so much for all that you have done to restore my precious time pieces!

I can not express my thanks & gratitude enough to everyone at Paul's Clock Repair. I needed an Atmos clock repaired, which was given to me by my mother who had recently passed away. I needed it done on a short time line since I live out-of-town and was leaving soon. It is next to impossible to find anyone who can actually fix that type of clock especially anywhere close to where I live. They were so accommodating and really really helped me out during a hard time. Much thanks to Lisa for spending the time to teach my about the clock & how to take care of it and her dad for fixing it up! My Atmos clock is now working great and looks wonderful on my mantle!

My beer distributor of choice - and there are others located closer to me.\n\nLet's be clear, it is no frills, cases of beer stacked up, limited cases in the cooler. Selection is ok - if I were looking for something obscure - I wouldn't count on them having it.\n\nBut they are helpful and efficient. They have convenient hours and parking**. Also they helped me out in a keg emergency that saved a party. Service in a jam earns my loyalty.\n\n**Note - most of their customers have no idea how to park in said parking lot.

Ha! The parking lot is good, and yet nobody can ever park properly or politely! This is a good distributor that is conveniently located, well-stocked, and has friendly staff. It is a little unfortunate that the only cases that are kept in the cooler are the less exotic beers, but their selection is fairly broad, and the space is small, so I won't dwell too much on that. Overall, a decent beer shop, as long as we are shackled to the idea of the distributor here in PA.

In my opinion, this is the best distributor in the city. The people running it are great, the selection is very good, and the prices are competitive with almost any other place I've been to. Because I'm not too picky, I typically have been stopping right at the front to buy the discounted brew that's usually out of season. You can't beat buying a case for $12.99. I'll continue to go here for my beer needs until I leave the city.

Love these guys! I have a huge picnic every year for my job, and I always use Pistella for my beverages. They're nice folks, always get the order right, and it's on time. I've also been to the store itself many times, and they do indeed have a great selection.

Animal Elegance is not much on the outside but the owner was very nice & LISTENED to how I wanted my teacup poodle groomed and used the products that I requested.\nI was very happy with my services and I will return. \n My poodles groom was $50,including tip, which I think is very reasonable.

I had a very unfortunate experience with this groomer. My dog was not groomed to my specifications; infact she was butchered. I went to the trouble of taking a photo of my dog with the haircut that I wanted, as well as speaking with the woman who assured me she would be grooming my dog. The owner groomed my dog, not the woman that I spoke with and she looked nothing like my dog when I picked her up. The owner was rude and did not even apologize for the horrible service. Do not take your dog there to be groomed!

They made my Portuguese Water Dog look horrible. \n\nThey actually sheared all the fur from my dog claiming that it was matted and therefore they had no choice. This isn't true as I personally brush my dog every morning. When I complained, the owner said: \"But we did tell you that we will cut the dog's fur short.\" Yes, they did, and I thought that considering that the days are hot in August, they are proposing a little cooler grooming. I never expected them to just shear the dog to the skin. \nI think they did it because they are hopelessly irresponsible. Although they charged $70 for this brutally simple operation they have not even trimmed dog's ears and tail. Consequently, the dog has disproportionally long hair on its tail and the ears. \nI used Animal Elegance for more than a decade. Long before current management took over. Over all these years I sometimes took in stride their accessional compromise of standards and always paid their exorbitant prices without complaint. However, this fragrant negligence, combined with their total disregard of the fact that I was an old and loyal customer did it. I will avoid this place from now on and would like to suggest that you do the same.

This is my go to place to get my Yorkiepoo groomed. The surrounding area looks a little \"sad\", but let's face it, lots of areas look like that here in Pittsburgh. Inside, however, the place appears newer and well kept. My dog has gotten consistently good haircuts here and she's always in a good mood when I pick her up. That's a keeper in my books! Oh, and the cost is about $45-50, which I'd say is average for most groomers I've gone to.

I wound up here the other night after walking down the street because of a 45 minute wait at Point Brugge Cafe. While my friends and I were leery of the prices on the menu, the owner cajoled us into coming inside and were seated right away. I'm glad he did! The menu is rather expansive, but mainly focuses on Italian fare with an occasional jab at the more popular Pointe Brugge up the street: mussels and fries.\n\nIt happened to be lasagna night. Because I am used to the home cooked variety, I had a hard time shelling out $18 for lasagna. I selected the wild mushroom and spinach option and it also came with the soup of the day, which happened to be gumbo. Both were very good. The gumbo had a very earthy taste along with good amounts of sausage, jumbo lump crab, and risotto mixed in. Rather than being the layered the lasagna was one giant noodle, the size of the entire plate, stuffed with a generous amount of mushrooms and spinach folded over itself with marinara and cheese. Didn't get a chance to try dessert.\n\nBoth items I had were rather tasty, and I would easily come back here for a great meal.

I made it back here about two weeks ago. I must say the experience was night and day compared to the one at the end of July. Whether or not it was an off night I do not know, but the place was loud and crowded, the service was bad, and the food was mediocre at best. I should have just waited it out at Point Brugge. I won't becoming back anytime soon.

I've been told several times that this place had a great brunch. Upon arrival, the menu was very limited and the service was abysmal despite a nearly empty restaurant. We literally waited 15 mins. at our table and then left prior to ordering.

I often have lunch at the nearby Point Brugge Cafe, but I decided to give Pino's a try today for a change of pace. Bad idea. My lady friend and I started with a pair of appetizers: greens & beans and \"Italian frites.\" The latter, which the menu described as \"fresh cut, twice cooked, fresh herbs & roasted garlic,\" were basically just regular-ass french fries - decent, but nowhere near worth their $6 price tag. The greens and beans were even more of a rip-off: 8 FREAKIN' DOLLARS for a smallish bowl of rather flavorless produce. Talk about a profit margin!\n\nAs a main course we shared a flatbread with goat cheese, caramelized onions, and roasted red pepper. It was pretty good, but my enjoyment was diminished by the FM radio that was blaring through the loudspeakers. Who wants to hear car commercials while eating a meal at a \"nice\" restaurant? Classless.\n\nConclusion: I'd rather wait 45 minutes for a table at Point Brugge than be seated immediately at Pino's.

Pino's appears to fashion itself something of a nouveau-Italian, smart casual neighborhood restaurant, and it's literally just that. Translation: the menu is uninspired and predictable. A relatively encompassing selection of appetizers and entrees revealed not quite a soul-crushing, but certainly a lackadaisical attitude toward ingredients, recipes and presentation, though the service was refreshingly excellent. Unfortunately, the only other reason you'd be dining in Point Breeze would be to enjoy the amazing Point Brugge Cafe just down the street. As a previous reviewer mentioned, I stopped in simply because the Brugge was full, but I unfortunately won't be making that mistake again.

What a disappointment!! Evening started pretty badly and did not get much better. \nWe had reservations for 5 people at 7PM this past Saturday. Two of us were there early and rudely treated by the hostess. She was vague about seating us and we decided to wait at the bar. When the rest of our group arrived (on time!!), I informed the hostess and she looked at me blankly and then the packed restaurant. She told me it would be awhile. Huh? When asked what \"awhile\" was, she said 20min. But then seated us in 5 (she had to bus a table which I take it as one of the things she dislikes about her job - that and people).\n\nFood was a let down. Potato latkes were greasy and blah. Fish tacos were recommended and were basically fried fish sticks. Pumpkin risotta was heavy and confusing flavor wise. Others had the same sentiments.\n\nService was rough. Long waits and lack of attentiveness. Noise level (couldn't converse at all) made the night just a bit harer to tolerate.\nNot sure Pino's will get a repeat visit. Disappointment:(

Bland food and poor service. Its a shame since it's a great location and could be much more, especially since there is always overflow from nearby point brugge.

Enjoyed a wonderful evening eating outdoors on a perfect Pittsburgh spring night. The charcuterie plate worked well as an appetizer for 3 and included a fantastic balsamic dressing. I had the best pasta and white clam sauce I've ever experienced, and the other members of our party enjoyed their entrees, as well. Nice find in the Point Breeze neighborhood.

this place had a great selection. The mussels were outstanding and the staff was very professional!!. TRY IT YOU WILL LIKE IT!!!!!

BEFORE Pino's was renovated, it was a tiny, unpretentious, hole-in-the-wall restaurant with a friendly atmosphere, and amazing Italian food. It was also a BYOB, which I love. This was our \"go-to\" restaurant.\n\nAFTER Pino's was renovated, there was a complete transformation. While the interior is now very nice, It's no longer a BYOB, and the staff is full of attitude, which seems to stem from the total arrogance of Pino himself.\n\nOn our most recent visit, we were a party of four with reservations at 7:30 PM. We arrived at 7:25, and weren't even acknowledged until 7:40 PM. Pino was playing maitre d', and when he finally acknowledged our presence he seemed totally clueless and was overtly UN-apologetic. There were no open tables, despite having reservations. When 8:00 PM rolled around, I was frantically calling other local restaurants to see if we could get in. No such luck, since it was prime dining time on Saturday night. Finally, around 8:30 PM, the waitstaff brought a two person table up from the basement, crowded four chairs around it and jammed it into the middle of the restaurant for us to sit in. Pino then literally threw our menu's at us, and walked away. Not so much as a free drink for our inconvenience.\n\nThe food is still good here, but I refuse to give my money to someone who CLEARLY does not appreciate your business. There are SO many good restaurants in the area, with owners/chefs who are happy to have you. Next time you think about going here, walk an extra block to the Point Brugge Cafe.

I went to Pino's to celebrate a friends birthday on a Thursday night. I hadn't been in Pino's since they renovated, but I have to say that they made the interior beautiful. We made reservations, but I don't think we would have needed them since there was just a few other parties seated when we came in. \n\nMy two girlfriends and I always have a tough time deciding what to order...so naturally we order one of everything that looks good. We started with the Charcuterie platter, which was a mix of absolutely delicious prosciutto, capicola, and soppressata with a bit of veggies and mozzarella. This was an impressive way to start out the meal. We all wanted to try the seasonal ravioli, which was pumpkin (too tempting for three certified pumpkin fanatics), so we got an order to share as an appetizer. This was unlike other pumpkin ravioli I've had...very pumpkiny. The ravioli was good, although we all agreed that we wouldn't have been able to eat a whole order. It was very sweetly spiced and I was missing a little bit of savory with the dish. \n\nI ordered the grilled sausage pizza for my entree, and was pleased with it. I admittedly never get too excited about pizza, and this was good, but nothing that I was dreaming about later that night. Overall, the food was a 3-4 for me. \n\nThe service was outstanding. Our waiter was very welcoming and knowledgable. My friends got dessert, and when the chef (I assume Chef Pino?) came over to ask how it was, my friend jokingly said that it was delicious, but would be perfect with a bit of sauce. Before she could take another bite, he whisked both of the desserts away and added fresh strawberries and sauce, saying that he would be serving the dish that way for now on. Talk about service! The whole experience was fantastic, service gets a 5. \n\nAdded bonus: Awesome beer selection, some brews I haven't seen. Only place I've been that had East End Homewood Reserve on tap for me to try (exciting for a beer dork like me, and it is tasty, by the way).

The food here is ok but not worth the price. $15 corking fee? $9 a glass of garbage wine? Me thinks not.\n\nWhat really tops it off is the owner is beyond rude and doesn't care about the business. I heard it used to be much better but now I don't know anyone who eats there...

Another really good meal here! My friend and I went for soup and appetizers--and licked the plates clean! Gazpacho, pasta fagiole, homemade bread, eggplant with mozzarella and my favorite...the roasted veggie platter. So much food we didn't think we would eat it, but it was so good we did! They also had their doors open and we were able to sit outside in the cool summer air--great way to kick of summer!

I decided to try Pino's due to the restaurant week special and boy am I glad that I did! My husband and I made reservations for four on Friday night. We were seated almost immediately on the lovely outdoor patio area. It was a great night to be outside. Although the restuarant is small, the ambiance is wonderful. I could tell thet the guests around me were enjoying themselves as well.\n\nThe table decided to order the 3 course menu for 30$ because of the large amount of options. We each decided on a different entree so that we were able to share and get a good idea of all the restaurant has to offer. I started off with a mixed green salad with grileld pears, walnuts and goat cheese. The pears had a nice smokeyness about them that complimented the sweet vinagarette. For my entree, I chose the Arrabiata with rigatoni. The dish was very good but much more spicy than I had expected. I feel that they should have informed me of this or explained the spice level on the menu. Luckily, I enjoy spicy food but I was unable to finish the entree due to the spice level. It was slightly less spicy when I finished it for lunch the next day. My husband had the veal and risotto which he loved. For dessert, I orderedthe peach mille feuille. The portion size was enormous and the peaches were ripe and tasty. However, the marscapone filling hardly tasted of marscapone. I had the opportunity to try my husband's white chocolate tiramisu and was pleasantly surprised by the light but still rich flavors. Our dinner guests also seemed to enjoy their choices as well. \n\nOverall, I would definitely recommend Pino's for a nice, romantic date night out in Point Breeze. However, I wish they offered the 3 course menu as a regular feature.

I grew up just the street from Pino's and my family were probably its most regular customers -- we got take-out at least once or twice a week for many many years, and always enjoyed the pizza and hot subs. I've just been back for the first time in 6 years after moving away, and was pretty unimpressed... The decor looks nice, but the food was wayyyyy overpriced for what it was. $22 dollars for a plate of pasta, really? It claimed to be \"fresh pasta,\" but it was completely tough and chewy (not \"al dente,\" just undercooked), and not very large. I'm not sure when the restaurant changed, but I think it really missed the mark... People WANT a casual, friendly, affordable neighborhood place that they can bring the kids to. Why take that away?

My husband and I celebrated our one year wedding anniversary this past weekend and since we recently have moved into a new area of town, we made reservations here because word on the street was that it was good. Verdict? It was so-so. We had reservations at 7:15 and were seated promptly, which was fine, except we were seated OUTSIDE! Listen folks, it's COLD when the sun goes down. They have three tables set outside, I guess trying to squeeze out some more business. Our server was nice, but not attentive at all. We were left waiting for things for 10-20 minutes at a time. Also, because we were sitting on the sidewalk, people and animals and cars kept sweeping by us. It took the waiter three tries to get our meal order because he had to keep stepping out of the way of people walking down the street. Wine was good. Food was ehhhhhh. We had the mussel and clam appetizer and when it came out, about 1/2 of the order was not edible and all the innards had fallen into the sauce, which by the way smelled like stinky cheese. My dinner and my husbands dinner was good, no real complaints there. Espresso and a S'more cupcake for dessert and I grand total of $134 later before tip? Definitely not worth it at all. The best part of the night? Leaving. The worst part of the night? Associating this place with my anniversary.

Stopped in without a reservation around 7 pm. I ordered the house soup. It was very yummy. The soup was a tomato based soup with noodles and chick peas. I also tried the sausage flatbread. The flatbread sizing easily fed one. My boyfriend shared with me. The tomato sauce and peppers on it really made the flatbread. \n\nI really one to come back int the summer when the front windows are opened and enjoy some wine and small dishesa

Nice atmosphere with above average food. This restaurant has a lot of potential. The wait staff was far below average: They were slow, and we had to ask multiple times for things. They were not the most polite wait staff, and our waitress was either a little demeaning or very socially awkward.

We were huge fans of Pinos a few years back before the wine bar concept was adopted. In all honesty, we haven't been back for a year though we kept saying \" we have to get to Pinos!\" Needless to say, we were disappointed. The place has changed and not for the better. It seems in an effort to create a quaint wine bar, Pinos lost sight of the original draw and that was the food. The menu has been scaled back considerably. Though the food was adequate, it's not the same. I came here because the food was amazing and with that no longer being the case, I doubt we will return. Hopefully, things will change back to how they were. Customer advice for what it's worth. Refocus on great italian food not a wine bar concept. Sometimes a liquor license is not the best investment!!!

I went to Pino's with my three other friends for Restaurant Week and was underwhelmed and completely disappointed. We chose an option for each course of the very limited Restaurant Week menu. I selected the baked eggplant caprese appetizer, Lazy Man lasagna Florentine and then the panna cotta for dessert. \n\nBaked eggplant caprese: the breaded eggplant was a soggy mess. \nLazy Man Lasagna Florentine: it was essentially two huge lasagna noodles sandwiching huge clumps of spinach (I'm talking like a 3-inch high pile of clumped spinach) with a few mushrooms peppered in. The spinach ratio was out of control and I honestly ate a few bites and couldn't even continue. \nPanna cotta: this was the most decent of the items we ordered.\n\nMy friend ordered off the regular menu, which she advised not to do since her food would come out at a different time?? Why? \nWe tried my friend's appetizer of the Italian Fries, which are described on the menu as sounding very similar to the amazing fries at Point Brugge...but it was just a bowl of regular French fries, which were lackluster and misleading. She also got the house soup with chickpeas and it looked like Spaghetti-o's and tasted even worse.\n\nI don't know where all the positive reviews are coming from. There was not one thing we ate that was impressive in any way. All of it was overpriced and below mediocre. I wasted my money, and I will never, ever go back there.

I live in Connecticut and visit family in Pittsburgh often. Pino's is my favorite Pittsburgh restaurant. \n\nI don't have one favorite dish because I usually order one of the specials, which change often. I ordered from the regular menu for the first time a couple of weeks ago. The Bolognese sauce on tagliatelle pasta (I think the menu has it on rigatoni) was as good as what I had in Italy. My son had the seafood risotto. It was so good, I need to order it next time.\n\nMy brother is a retired chef and hates to eat out because few restaurants are worth paying for what he can make better at home. He loved his meal and his tastes of everyone else's at the table (there were 10 of us). He was giddy to enjoy eating out for the first time in in a long time.\n\nOh, they also make great cocktails and have a very, very nice wine list.\n\nOh, if you think you can only get good fries and mussels at the Belgium place around the corner, try Pino's. The fries are topped with crispy herbs... yum!\n\nNo, it isn't cheap. But, I'm happy to pay for quality.

I went to Pino's recently, only to be disappointed by the owner himself. I guess I should have read the reviews on here before going, seeing as a lot of people echo the sentiments that I feel.\n\nAfter my mother sent back her extremely oversalted steak, the chef came out to \"apologize\". It was very embarrassing how he chastised her for not enjoying her meal. He then snidely commented, as walking away, that he would \"never salt his steak again\". I don't really take kindly to people speaking so rudely to my mother. She was very polite about sending it back and certainly didn't deserve any attitude. We had an event to attend, which we were very clear with to our waitress. So when my mother reordered another meal (a salad), which took another twenty minutes, my mom asked for it to be immediately wrapped up. The chef returned, obviously chewing to make a point, and sneered at my mother, announcing her steak that she refused to eat was actually quiet good. Well, I have never felt more embarrassed in a situation. I said he was being rude to my mother, a paying customer. He proceeded to get heated and tell me it was not his job to make people happy (!??!) and that everyone else seemed to enjoy their meal and we just had to get to the inside of the steak to appreciate it. \n\nThe drama continued when he did not have change for $100 for a $57 bill. Sorry, how can you not have $33 in change?! He ended the night by throwing our bill in a crumbled mess on the floor and walking out. \n\nOverall, embarrassing. It was an embarrassing situation for anyone to witness. Take heed of the negative comments on this site. I certainly wish I would have.

Very disappointing meal. After waiting for a half hour, my meal arrived and we were told that my friend's meal would be coming in a few minutes. Very awkward.t. Salad was average at best. The beets tasted like canned beets and the chicken was covered with blackish oil from a burnt oil pan.\n\n Then, to make matters worse the chef came out to argue with a patron who returned her food. The chef came out to humiliate the customer explaining that her returned steak was great and himself was enjoying it. Eating food from a customers plate was a real turn-off....what else does he do when cooking? \n\nTo make matters worse, when paying the bill, the chef did not have change for a $100 bill for the customer who returned her steak.. It was very uncomfortable watching the elderly customer and her young friend deal with the situation. He kept loudly requesting a credit card and the women did not have one. Another customer provided them with change as the chef crumbled the check. I think I would have just left and not paid....give the lady great for dealing with such a lunatic.\n\nLong story short....if you want to eat below average food and watch a chef loose it....this is your place!

This was the place I brought friends visiting from out of town when I wanted to show them the classy Italian spots in Pittsburgh. After my visit last night, I have no desire to ever go again. \n\nI don't know the owner, Joe, personally but he has stopped by our table a few times and said \"dish looks beautiful.\" He was always confident in his food which I guess is a good thing if the good is delicious, which it usually is \n\nThe table next to ours had a two women, a mother and daughter. The mother asked the server for a new steak as hers was a bit salty (I've never had the steak as I'm vegetarian but my guests have mentioned the abundance of salt). The server apologizes and returns to the kitchen. The owner comes out and fakes an apology claiming his steaks are perfect. At this point the whole restaurant is listening it's that crazy. The best part? He comes out again and says \"I really enjoyed the steak you sent back.\" He was eating the steak and had some in his mouth! I can't make stuff like this up!\nAt this point the whole place feels bad for the mother and daughter. Clearly an awkward situation. The owner got so nasty the daughter tried to reason with him and he said \"it's not my job to make people happy\" that's strange considering he wants our business. \nSo the mother tries to pay the bill with a $100 and leave but he said they can't make change. Eventually another customer helps make change and they leave.\n\nI couldn't finish my dinner I was so mad. Maybe Joe was having a bad day but there is no excuse for how he treated those customers. Sorry, we will never step foot in here again.

If you don't like your food... do not send it back to the kitchen... The \"Chef\" will come out and scream at you... Stay away from this place.

Great

Definitely overpriced for what they offered. Took my car in to check my AC, they didn't get back to me for the whole day, and decided to fix whatever the problem was without asking me and charging me an insane about (approximately $150 more than most places). Definitely will not go back there again.

I was passing through Pittsburgh and discovered a headlight was out. I found Bastone through Yelp and drove over. \n\nThey fixed the light on the spot charging me $12. First impressions are great - very clean repair shop and the service for this minor repair was done in a friendly and welcoming manner.

Love this place, really nice people willing to help and pretty decent prices..

This Giant Eagle truly is giant! And believe me, that's about all it has going for it! You would think that this means you can find what you want, and generally you can, but it also means enormous crowds, no matter when you shop here.\n\nYou know that a trip to a large, \"one size fits all\" chain grocery store like this is not quite the same as shopping at Macy's or Boscov's. You know that it's pretty hard to give a place like this five stars. Its purpose is purely utilitarian. But good gravy, you'd think that a place like this could handle large crowds. It shouldn't take you a half-hour just to get one item. \n\nThat's what happened to me yesterday. I would have been better off going to Cogo's or 7-11. I might have paid a bit more, but I would have been in-and-out in under five minutes. I prefer the Giant Eagle in Squirrel Hill.

I have to agree that this is one of the poor examples that Giant Eagle has. Granted, it has the basics you need, and is 1 of the biggest in the city itself. Finding things takes work. My big gripe is that it has one of the weirdest and most illogical layouts that I've seen. It actually takes time to find what you need as compared to most stores where once you are in there a few times, you easily find everything. Parts of this store are diagonal and that causes you to go in every direction possible. Here is a quick summary of the setup as it can be classified as a maze:\n\n1.) When you enter the store through the slow wide door, you go to the left and walk past the front registers to produce. Normal enough.\n\n2.) From produce in front of you (a quasi L-shaped department), you take a quick left and go diagonally to the right to walk past the pharmacy. Take a hard right down aisle 1 and then you hit the bakery. \n\n3.) From the bakery, you walk along a long meat wall. Diagonally to the left, you'll find the service meat/seafood counters. And because how the wall goes diagonal to the left, the sign for Aisle 9 is facing diagonally to the right so you don't miss it because the 1 side is longer towards the back than the other. (Aisles 9-14 are almost twice as long as 1-8).\n\n4.) From meat, you have frozen straight back on a long back wall in its own cove. A hard right (if you bypass frozen) brings you last to hot foods, the deli, and then facing in front of you, the Customer Service desk which is tucked away in a corner (not really visible when you walk in the store).\n\n5.) Once you pass the deli and customer service, take a hard right, then to the left (almost a U-turn) to the checkouts, and then you take a hard left to leave.\n\nMost of the other Giant Eagle stores are much more logical in how their aisles and deparment locations are set up. You're not going every which way to try and find things.\n\nAlso, the service isn't that great as one of the other reviews said. Given that, I would take Market District on Centre Ave or GE on Murray Ave over this store.\n\nHowever, for those who remember the Giant Eagle on Centre Ave at N. Craig St, nothing beats how BAD that store was. There is a reason that store was nicknamed \"the dirty bird.\" Compared to that North Oakland store that closed several years ago, Shakespeare St GE is light years ahead.

I cannot in my life understand why this Giant Eagle, of all the Giant Eagles, would get a five star rating. From the moment you walk into here it's like someone has hit you on the head very hard and you walk around in a confused state the rest of the time you're in there.\n\nThe set up is ridiculous. I mean, who wants to walk around in the freezer section and then go through a smaller than usual end of the aisle to see, SURPRISE, the meat section hidden off in an area where they could have knocked down the wall so you didn't have to do a little dance to get to it. Aisles seem extra long in this store, you can tell that they worked with the space they had. It's like when you are half way through the aisle and realize it's too late to turn around because it's the same distance to the end as it was to the beginning of the aisle, but you kind of just want to give up and sit on the floor because you feel like you've been walking forever. \n\nHonestly, I only went here because I was at Target and didn't want to venture any further to complete my shopping.

This Giant Eagle seems more like a GetGo than an actual supermarket. As soon as you get in you want to get out as quickly as possible.\n\n You don't want to do any major grocery shopping here. For one, the prices are high. Secondly, this Giant Eagle does not carry everything you need. Who has time to run to another store? Just get your basic necessities here.\n\nAs for produce, it can be awful at times. Whenever I go to Giant Eagle Market District down the street, the produce is fresh and smells invigorating. However, at Shakespeare, you are bound to find produce with wrinkles, open areas, mold and fruit flies- being sold at the same high prices. I can go to Trader Joe's and find much better produce for less.\n\nA pet peeve of mine is the self-checkout lines. Two of them are express lanes for items less than 12; the other lane has a belt if more than 12 items are being purchased. There should be TWO LINES but for some reason customers want to form one long super line, which holds up everything. The staff rarely sorts this out.\nThe customer service is average here and I don't expect it to get any better.\n\nI only go here if I have to grab one or two items. The best times to go are early in the morning or late at night.

I prefer this store to the Market District on Centre. It's just as overpriced and poorly laid out and maybe a bit grimy, but carries less products to sift through when you just need to grab some simple things, hopefully not produce. Parking is easy and you can hit up the unpretentious Wine and Spirits in the same stop. I think this plaza still exists to prevent impoverished people from venturing into the other newer fancier stores which are a mere half mile away and designed to appeal to people who think they are cultured and discerning.

Been yelled at by other customers (today for instance)...place is super ghetto...avoid at all cost. Today, left a full cart bacause a woman (with a baby in a stoller) shouted at me for \"cutting in line\". Will never go back. At night it is a nightmare.

I agree with other reviews, this store is poorly laid out and honestly makes no sense. Sometimes bigger is not always better. I used to head here often while living near Shadyside to stop at the Family Dollar & hit GE in one run. \n\nI normally only stopped here for a Redbox movie. My debit card got hacked at an outdoor Redbox at a Get Go so I'll only go to a Redbox that is indoor like this one. \n\nAnyways, I'd hit up the liquor store for some wine afterwards for dealing with long lines/wait & awkward clientele outside.

Ugh. Dirty. Long lines. Walked out without making purchase .

Figure I'd give Supercuts a shot since Giant Eagle sells their gift cards so it is great for fuelperks. I don't remember her name but she is one of the \"bigger\" woman there. I wanted to grow out my hair longer but it was looking messy. So I asked her for a trim to get the sides/back cleaned up. She said ok and off she goes. 5 minutes later, we were done. Yes, just like a bad date, we were done in 5 minutes.\n\nI got home, showered, and saw the damage. It was messy. What's worst is every day it grows, it looked even worst.\n\nI'll just stick to my usual barber.

I wish I could return a haircut.\n\nUnfortunately Kelly, Melissa, and Jen were not there so I settled for whoever was free at the time. \n\nWorst trim of my life:\nshe cut off over an inch more than just the dead/split ends\nshe did not cut the hair how I described initially\nshe did not change the cut to how I repeated during the cut when I noticed she was cutting it straight across instead of curving it in the back, which does NOT mix well with my curly hair\nafter retelling her how I wanted it cut, she compared this tragedy to deaths of family/friends and how I should get over it\nthe beautiful long layers I had and wanted again are now choppy, medium layers\nmy left side is even choppier than the right side of my hair\nI fear straightening my hair to make this unevenness less evident\n\nI regret tipping her because I understand how the service industry works because my minimum tip of 20% for all service people is undeserved for her lack of work.\n\nI want everyone to know how the only good hair stylists there are Kelly (who moved to Philly), Melissa and Jen. If they are not available, do NOT risk going.\n\nAlso, the Supercuts Oakland location is horrible at waxing eyebrows unless you are lucky to get the only woman of color there.\n\nWhile it was a $20 cut (after the 20% tip), I know had to buy biotin to grow my hair faster so it is more expensive to me in the end. I hope this proves helpful to all perspective customers!

Terrible! I got a haircut here once and hated it, but kept waiting for it to settle in after a few washes. It never did look right, so I just fixed it at home rather than going back to these incompetent people. I didn't even feel like the hassle of complaining was worth it, as I highly doubted that I'd get any money refunded and I certainly didn't want them to touch my hair again to try to fix it. \n\nI then figured, hey, this place sucks for haircuts but they can't mess up eyebrow waxing, right? Right! But their service is so bad that I gave up on that too -- I got my eyebrows done here a few times with not much trouble, but the last time I went in, I had called ahead to put my name in and was told that I would be next on the list, and to show up in about 20 min. My house is a 20 min walk from there, perfect! I headed out, got there in 20 min, and gave the woman at the desk my name and reminded her I'd called ahead. There was one man sitting there waiting, who I had seen from across the street walking in about 1 min ahead of me. \n\nThe \"stylist\" was just finishing up a haircut, so I should have been next, right, since I had put my name in before the guy who walked in? Nope! She called him over and I said \"sorry, I think I was next, I called ahead and was told I'd be next in line\" and the lady said \"oh we don't do that.\" WTF?? You told me very clearly that you do exactly that, what craziness is this? So I waited, figuring that I'd already invested 20 min into this venture, so I may as well stick it out. \n\nAnd waited, and waited, while one \"stylist\" cut the man's hair and 2 of them chatted in the back (ironically next to the chair where they do facial waxing). They must have been \"on break,\" or maybe just terribly rude and idiotic, because I sat there waiting for another full 20 min, and when I finally spoke up again to ask when someone would be available to do my eyebrows. The 2 chatty cathies in the back looked over, very annoyed at my presence, and the woman doing the haircut said \"after I'm done here,\" and I sat there incredulous for another 2 minutes before getting up and leaving. Will never go back.

Food: There are countless options to choose from for vegetarians or carnivores, but the food is only so-so. We've ordered takeout numerous times due to proximity, and nothing has been bad, but nothing has been special. The general Tso's tofu and the Moo Shu vegetables are the best things we've ordered. The eggplant was soggy and not great. The portions are large. Nothing is particularly spicy even if it is mentioned as being spicy on the menu.\n\nPrice: Tasty is cheap. \n\nDrinks: N/A\n\nAtmosphere: Typical Chinese takeout place. A photo of every single meal they offer is on the wall. Located in the plaza next to Pizza Parma. Decent location for that end of Shadyside.\n\nService: The employees speak poor English but can usually understand what you are askingt/telling them. The food is usually ready for takeout within 10-15 minutes.\n\n(+): many options, cheap, ready quickly\n\n(-): food is nothing to write home about\n\nWould I go back again? If I'm feeling too lazy/broke to go anywhere else.

This place features everything you can expect from a standard hole-in-a-wall Chinese restaurant. There's zero ambiance, offers quick take-out and the service is rude. I decided to give Tasty a try because it's conveniently located on Highland Avenue and has easy parking.\n\nI ordered the Kung Pao Chicken and Crab Rangoon. Sadly, they prepared Kung Pao Beef instead. It's extremely disappointing to receive the wrong food. It's even more disappointing when the restaurant refuses to correct the order. While it wasn't what I ordered, the food was good...but there is better Chinese food out there.

Tasteless food that arrived over an hour after it was ordered and was cold. Will never order from here again.

Not Tasty At All.

Never received my order and was left in a bad mood. The driver did not carry GPS for delivery, did not know my address which is right in squirrel hill, did not listen to me (or did not understand me?) when I tried to give him directions, asked me to pick up food from an intersection 0.3 miles away from my apartment in snow, and finally yelled at me to cancel my order. \n\nCannot comment about food, but whatever experience I had left a bad taste.

Home of the Italian Army.\n\nVento's is located in the East Liberty section of Pittsburgh right next to Home Depot. They have been in business forever! They are a pizza and hoagie shop. They are famous for their Italian Army hoagie. I have friends that as soon as they land in Pittsburgh they come straight to Vento's for the pizza! It is Sicilian style pizza and It is delicious! Everything is made fresh so sometimes you have to wait a little while for your food. It's best to call ahead if you're really hungry.\n\nThey have tables and booths for seating. You can even play the PA lottery there. \n\nNo debit or credit cards. CASH ONLY!\n\n(F.Y.I. There is a generic ATM that charges $1.75 to make a withdraw.)

I had heard lots of good things about Vento's. Unfortunately I did not get to experience these things. The service was slow and lukewarm. The pizza was expensive and not the same price in the restaurant as advertised on the website http://www.ventospizza.com/. Also, no credit or debit cards here. You're directed to the ATM in the restaurant that charges a fee of $1.75. I ordered ahead and although I had to wait for my pizza when I got there I received it cold and it just was not that good. I also ordered provolone sticks which also did not taste good.

We were visiting from out of town and just spent 6 hours driving. Found this place, read reviews on Yelp which were OK, and decided to ordered two slices. Hum...sorry not slices. More like two squares of cheesy bread. When we said these aren't slices, the lady at the register looked confused as though pizzas always look like that. We obviously aren't locals by the way we were dressed so the lady (who talked terribly) should have notified us when we first ordered it! They also have pictures of real pizzas on the wall -_-\nIt also took a really long time to cook those little things because they weren't pizzas. Since I was so hungry, i ordered another square of unhappiness and it was handed to me in the cooking wrapper not a paper plate, ugh. Definitely never going there if we come to visit again!

Horrible Food don't waste your money\n\nThis is the worse cardboard covered cheese & sauce so called pizza I've ever had, I haven't had this garbage since grade school cafeteria food, Most of the reviews on here rant about what a great place this is how much fun you'll have there. IDK where that place is cuz the one I wan in today in East Liberty by the Home Depot was getto beyond belief the food is bad & the people aren't nice & friendly.\n\nLoudness is an issue there when the lottery area has a sign saying because of back round noise your number may be wrong. Not one person there had decent customer service skills I had to ask the girl 3 times to speak up and I have excellent hearing. I ordered a small pizza I got a medium that was greasy on top but the crust was stale. \n\nI looked forward to getting some great pizza man this place really disappointed me today.

Oh I love this place. Their pizzas are square/rectangle! A single slice is a little pricey for the size, so if you're going to go, get a whole pie. It is in the strangest location (Home Depot's parking lot)!! The picture of the founder is adorable and hilarious. Love this place!

This place has the worst service I've ever seen. I called in two cold sandwiches and was told it would be 15 mins. When I got to the counter, the lady working rudely told me to wait for my name to be called because she didn't have my ticket to ring up the order. Um, okay...then walk over and get it so i can pay for it! So I waited and waited as people who came in long after me got their orders. The \"workers\" just stand around and spend more time talking to the regulars and trying to act like they are a big deal. I had to leave without my order after 40 minutes. DO NOT GO HERE!

My cousin works here and that's the only reason i know about this place. The crust they use for the bread is so light and airy and i absolutely love it. It makes the eating experience that much more enjoyable.\n\nI always order a slice or two with sausage and mushrooms because I love the little crumbly sausage that they add to the pizza. Plus if you dip it in ranch (big fattie) it taste even better. \n\nI took the hubby there just this week and he agreed that it is very good. They have tons of specials and even more menu options. We ordered the medium pie and 12\" hoagie for only $13. Really good deal and the italian hoagie was not too bad. I do wish however that it was a little thicker. Maybe add some more lettuce and tomatoes for fullness. By the time we got it home it was like eating a lunch meat sandwich. Still delicious but I would have like a little more bite in my hoagie.\n\nThe interior is a little outdated but they have a bunch of steeler memorabilia hanging up. Also, if you like to play the lottery they have a small window for buying and playing the numbers. Waste of money if you ask me but to each his own. \n\nBTW, IT'S CASH ONLY HERE, but they do have an ATM.

This is great, simple, traditional italian american food. The salads are good. The pizza is really great (I stopped ordering from anywhere else). The veal cannelloni is awesome too.

This was one of the worst dinners out I've had in recent memory. On the other hand, I wasn't expecting much, so I guess the place lived up to my expectations. I've been trying to think of a good way to describe their food, and the best I can come up with is as follows. Imagine a cafeteria pasta dinner you might have been served as a child away at summer camp, and you'll have a pretty good idea. In other words, the food is perfectly edible here, but boring, and nothing you would want to actually pay for. There was nothing disgusting about it, it was just extremely uninspiring. To be fair, I only tried the pasta, bread, salad, soup, and calamari, so maybe they have amazing pizza here... It's possible, although unlikely based on what I've seen.\n\nOn the upside, the service was friendly enough, and there were plenty of empty tables at prime dinner time! If you're hungry, you'll definitely be full when you leave.

I went to this place because I had a LivingSocial voucher. Even with this voucher I feel like I paid too much money. I think I could have had better food if I went over to the Giant Eagle across the street and heated up a Lean Cuisine. I do have to wonder why the owners would put out the living social deal when what really would help business at the restaurant would be simply to improve the quality of the food.\nThe only positives I can give are that it isn't pretentious and the waiter provided very good service. It was almost empty for a Monday at 7 PM, so if you are desperately starving, not able to go to better restaurants nearby or heat up food from your local grocer's freezer, this might be a tolerable food option. Again, it is advisable to be desperately starving.

The people that work here make an unfortunate incident a breeze to work through. I woke up one morning to find a note attached to my windshield to inform me that I was the victim of a hit and run. The damage was minimal, but after calling it into my insurance company, they directed me to come here.\n\nWithin minutes of me hanging up my phone with the insurance company my phone was ringing to indicate that Mikes was calling to set up an appointment to get my car in for an estimate. I set up an appointment that was convenient for me and went about my day.\n\nWhen I arrived here to have my car viewed it was quite the easy task. My wait was minimal, the staff were polite and I wasn't being jerked around. Within five minutes of them looking at my car, I was out the door and heading back to my place. \n\nUnfortunately, they did not do any work to my vehicle at this point because the police are still looking into the person that hit my car. But if we get to that step, I am confident that they could not do anything wrong in my eyes. If their body work for a vehicle is anything like their customer service, they are definitely one of the best places to go in the city.\n\nYes people, this isn't the best neighborhood in the city, but get over it.

Mike's doesn't really need another stellar review on here, but I'll give them another one anyway.\n\nI'm a choir director at a church, and after rehearsal a few weeks ago, one of my choir members ran into my car in the parking lot and crunched the rear bumper. Bummer...\n\nI had never had to file an insurance claim before, and wasn't really sure what to expect. Dealing with Mike's was about as easy as it gets. I called to set up an appointment for the estimate and drove down a few days later. I was only there about 10-15 minutes and got sent on my way.\n\nA few days after that (Monday), I took my car in for the repair. It did take a couple days longer than they said, which is really the only negative thing I can say about Mike's, but considering I didn't have to pay for the rental car, it wasn't a huge deal. When I did get my car back (Thursday), like others have said, it was in even better condition than when I took it in (besides the dent, of course)! They had cleaned/waxed the outside, and even cleaned and detailed the inside! If they just did detailing, I would take my Impreza there every time! Mike's rules!

Mikes took my car after horrible repairs/service from Kenny Ross South. The service was great and I even got to meet the owner who came out to personally speak with me on a busy Friday afternoon. Great guys there.

I took my car to Mike's auto body as it's recommended by Geico and is part of their easy claims and repair process. This was a big mistake. Like many of the reviewers here, I was initially told it would take a certain amount of time, and then, at the last minute, on the day I was supposed to get my car back, they told me it would be a few more days. Their excuse? The headlamp that came in didn't have a bulb with it. Seriously? Since this was the Geico rep telling me this I couldn't really argue, but I don't know why Geico keeps working with a business that repeatedly does this to its customers.\n\nI got the car back in great condition, cleaned on the outside, and the console wiped down inside. All in all, just alright - go here if you're not pressed for time and you've got Geico, otherwise shop around.

I never grew up with a pet so getting one was a new experience. I had always heard kill/no-kill shelters whatever... I got my new dog Crosby from ARL which happens to be a \"kill shelter\". Thinking about this, I felt truly good getting him there because I felt as though I was saving him from some other destiny. However, he is so cute that I'm sure someone else would have adopted him...\n\nThe shelter itself is large and the volunteers and vet-techs that you interact with are very friendly. The dogs are constantly walked and you can tell the animals receive a ton of love from the staff. Adoption is made easy unless you rent in which case you should probably bring a letter from your landlord stating you are allowed to adopt. Another perk is that when Crosby had \"kennel cough\" we went after hours to get him some medication and they still let us in and treated him...In short, great adoption experience at ARL.

I could never stop saying good things about the Animal Rescue League! As other reviewers have pointed out, going there both breaks and warms your heart. I adopted my puppy, Brock, back in January, and I couldn't be happier. The staff was super helpful and very kind. They gave us enough time to make sure Brock was the right dog for us, and also made sure we knew what we were getting ourselves into. (Brock is a husky mix, so he's a ball full of energy. Great running buddy! :) ) \nI will most definitely be back and plan on telling all friends considering a pet to adopt from the ARL!

I love, love, love my puppy. After visiting every shelter in the city and finding nothing, we came back the next day after seeing a posting for a 2 month old terrier mix. Our poor little guy had been dumped in a park and some very nice person brought him to the ARL who took him in, waited 3 days for someone to claim him, and neutered him. He wasn't even supposed to be on the floor yet when we got there, but they were super helpful and brought him out to us and let us take him home. The staff there were super helpful and wonderful to my incredibly anxious fiance- imagine a first time dad bringing home the baby! \n\nThe only reason they only get 4 stars is my poor puppy is SO sick. We've had him for 3 weeks and he's got an awful cough that hasn't been responsive to any antibiotics. I know its hard to keep all the dogs isolated, but I really think 8 weeks is a little too early to neuter a puppy especially after being found in a park- too much stress! Hopefully our little guy starts getting better soon, we're awfully worried about him! Still love the ARL though!

A few years ago, I lost my partner and love of my life in a tragic accident. While struggling with my horrific grief and having difficulty getting back into life as I once knew it, my grief counselor suggested that I \"help something else\" in order to help myself feel better. We decided that since I was an animal lover I would try volunteering at an animal shelter. I was not working, so I had a lot of time and wanted the shelter to feel right. I visited a few, they all do good work, but the one that kept drawing me back was the ARL. Yes, the building is old, it's a bit run down, but that doesn't stop the staff and administration from doing the best they can with so very little and in not the best of space. I saw a bathroom be \"renovated into a vet tech office, I saw the janitor's closet renovated and made in to the \"rodent room.\" Where cats once lived in cages along the halls of the ARL a new building next door, an old gas station was made into the \"Cat Adoption Center!\" When you have staff that are still young and are going on 5-10 years + at the same shelter, (same place of employment for that matter) you know something about the place is right! I volunteer easily 30 hours a week at the ARL, I get to see the good, the bad and the ugly, and I can tell you first hand that the good is in the staff, the Executive Director, Dan Rossi, and all of the work that goes on for the animals. The staff knows EVERY one of the animals, they do all they can to care for them, and keep the doors WIDE open for both domestic and wild animals, even if that means a staff member or volunteer takes a cat or dog home! The answer is never ever \"no\" to any animal. I also volunteer for the Humane Society of the United States and travel around the countryside working on dogfighting raids, cruelty, hoarding, natural disasters, and the ARL has never said no to me when I ask to bring animals back from incredibly sad or inhumane situations. Technically, by the numbers, it is a \"no-kill\" shelter, because it is open door people will often call it a \"kill shelter.\" Yes, sometimes an animal does have to be euthanized. The ARL is the Animal Control shelter for the city of Pittsburgh and with that can bring some very upsetting and disturbing signs of animal cruelty. It can also mean it's the dog who just bit a kid that you just saw on the news. The ARL has an obligation to society to not let dangerous dogs back on the street, to euthanize when a dog is very sick or is very aggressive to humans or other animals, and trust me, I have held many of those dogs as they are put to sleep and I always am so thankful that the vet staff we have are so compassionate and do the euthanasia in the most humane manner. That's a tough job, it's heartbreaking, but in some cases it has to be done for the good of the animal and for the safety of society. I admire the work and staff of the ARL and will continue to devote my time to them and thank them for the wonderful work they do on behalf of the city of Pittsburgh and all of the wild and domestic animals alike. We are so lucky to have them in our area and as our city shelter.

Please do not adopt any pets from here until they update their standards. I hate to think of animals living in cages, but...\n\n!! At least two cats adopted from here in September have diagnosed with the herpes virus by the vet, and this is contagious to other cats. !!\n\nAKA, it is likely that the shelter staff is not washing hands between handling pets and they are not testing for a virus that can be fatal in kittens.\n\nI recently adopted a kitten from their shelter--I picked him up from their Pittsburgh Public Market adoption station. I was told that he had been tested for common feline viruses and up-to-date on vaccinations. These were both untrue statements. The kitten has the herpes virus and was not vaccinated against this. My roommate, who was with me, and I were warned about the upper respiratory infection (URI) that can occur because of this virus and others, but we were not told that he was neither tested nor vaccinated for the herpes virus. They gave me a paper with his vaccinations, but it was in vet-speak, so I took their word for it. \n\nFurthermore, the shelter staff put my kitten in my roommate's name mistakenly (and claimed that if we just called in that they would fix this mistake, but then wouldn't), so when he got sick, no one from their clinic would return my calls--I'm guessing this was since I wasn't the owner according to their records. I had to email them to get a response, which basically said sorry that we didn't return your calls but this is your problem now. They never apologized for the kitten's health or asked if he was feeling better. Where's the compassion for the animal?\n\nSo now I have a very sick kitten on my hands. I took him to the Big Easy in Lawrenceville when he stopped eating, and Dr. Ruiz is the best. She took care of him, but it cost $160 to treat the virus he picked up at the shelter.\n\nThe Animal Rescue League shelter/clinic said that it does not and will not cover expenses for this. After I had already taken him elsewhere, the clinic staff said that they would have given me a discount if I had waited two days to go to their clinic, but who would wait two days while the kitten wouldn't eat?? And now this virus makes him ineligible for pet insurance. It will cost hundreds of extra dollars a year to keep him healthy. \n\nHad I not fallen in love with the little monster, I would have taken him back to another shelter. That's what the person who adopted the other kitten with virus did. Whenever he gets an outbreak, he will get another URI. This means a lethargic cat who sneezes, gags, and coughs because he can't breathe and who won't eat because he's too congested to smell his food. It's very sad--protect your cats with the herpes vaccination, please!\n\nOh, and in case you were wondering: just like in humans, cat herpes is fo' life. Poor little guy. This also ruins my plan of getting another cat in the future. Bad shelter!

I adopted a dog from the ARL this past spring. During the adoption process the employees were polite and seemed genuinely happy for me. Shortly after the adoption, I received emails from a volunteer to check in and to inquire about how the dog and I were adjusting. A few months after the adoption, it became clear that the dog had some pretty serious anxiety and behavioral issues (please note that there is no way the shelter staff could have known about the issues while the dog was in the shelter). I contacted the shelter and they practically bent over backwards to help me with the dog's issues. The dog and I participated in two sessions of behavioral classes (Lacey is wonderful and never gave up on my dog!), consulted with veterinary staff, and received constant emails from staff offering suggestions and checking in to see how I was doing. In the end, I learned how to manage the dog's behaviors and I love the dog dearly. Nine months later, I still receive emails from the shelter asking about the dog and offering more suggestions.\n\nI would highy suggest adopting from this shelter. I understand that my dog is sort of a worse-case-senerio of adopting a pre-owned dog; however, this shelter will make sure you are happy with your adoption and literally will do everything in their power to ensure both you and the adopted animal are ok. The shetler staff care deeply about the animal AND the human's well-being!

Staff members here have always come up short. A past kennel worker sold his litter of pit bull puppies in east liberty and the shelter was made aware of it but excused it. \n\nThey will lie to surrendering families because they don't want the cold hard truth, the good, bad and the ugly to leak out to the public. They lie ! \nThey kill many many animals because of a very subjective behavioral test that their dog hating staff performs .\n\nThey kill more pets for space than any other pittsburgh shelter.\n\nMany volunteers walk on eggshells here because they know an animals life is hanging in the balance and they are afraid to speak up or not allowed back in to volunteer . \n\nWeak leadership. This is the cities highest cat and dog death rate of any shelter or rescue in western pa

This is a terrible shelter. It appears that they routinely turn away (or kill, unless you state you will take them back) cats because they are \"overcrowded.\" They will tell you that your cat has a \" behavioral issue\" to address turning said animal away. Mark that you will take your cat (or dog, etc.) back or else you risk having them \"put down.\"

I've had such good experiences with ARL, that I will probably return here again and again. Years ago we adopted a mutt of a puppy that turned out to be the best dog that I could have ever imagined. But let me talk about my most recent visit.\n\nWhile browsing Facebook, I noticed that they were having an event at ARL. This particular event was called the Free Fur All. The event involved free adoption to qualified adopters, free micro-chipping for any pet (adopted there or elsewhere), free dog baths, and goodies for both human and furry companions.\n\nI had plans to get Little Man E microchipped during his appointment to take his manhood away (don't worry, we've talked about it and he is fine by it), but when this popped up and said it was free. Hot damn, you know I was in line. It's also probably one of the more easy and humane ways to keep ties on your dog or cat just in case they were to run off one night.\n\nOnce we were registered, we waited at most for 15 minutes. It's a very quick thing to have done. Little Man E didn't even flinch. He was more amused by his reflection in the table than that little pinch behind the shoulder blade. I have to give huge kudos to the staff there. They are so very friendly to not only you, but your pet. It's like they talk their language. I also have to thank them because while we were there, LME somehow ripped his one toenail and they were kind enough to clip as much of it off as they could (no extra charge either!).\n\nOnce done, we just walked outside to see what was up (E skipped the bath). We visited one of the tables and E selected a ball and bandanna and we decided to head out after that.\n\nThis place is amazing for so many different pet oriented things. I'll definitely be coming back here whenever I need something for LME.

I just adopted my second dog from this shelter, I think they're wonderful! You must keep in mind that no rescue shelter is going to look like a 5 Star hotel and be able to keep every animal free from illness, but the ARL does a great job. All pets are spayed/neutered, vaccinated, and receive a microchip. Your first vet visit after your adoption is half-off their already cheap prices at their in-house vet clinic. They also give you a little goodie bag along with the pets vet records. I'm so thankful for the furry friends I've adopted from the ARL!

Vincent has done several hems and jacket alterations on men suits for me. Items have always been one time and done well. I would recommend this place to anyone searching for a tailor in Pittsburgh. \n\nIt does seem a little expensive, but worth it, because its done correctly.

It was 1:00 pm on Friday and i was in a serious bind... I needed new suit pants altered and my flight was leaving the next day at 10:00 am. I called and Vincent said he would help. He got the job done, with a smile and his work was perfection. \n\nI would recommend Vincent to anyone needing alterations. Great customer service.

This is a bizarre CVS, the kind you would only want to go to in a pinch, and maybe not even then.\n\nI went to this one with my husband a couple of times to pick up prescriptions, and the vibe from start to finish is so weird. Let's start with parking, which is in a lot behind the store. There's not a lot of visibility to the lot since it is on the back side of the CVS. Being that it is a pharmacy, there wouldn't be a back door or windows, so the lot has a feeling of dangerous seclusion.\n\nInside the store, everything I saw told me that \"this is a pharmacy that is in a rough neighborhood\": shelves are only about 4'6\" tall (presumably so workers can see what people are doing in the aisles); bizarre things are locked in cabinets with clear covers (regular brands of shampoo?!); beauty items regularly updated, weren't (I, er, have a nail polish problem; some of the products were about 4 seasons behind and quite a few polishes were separated); it feels like there isn't enough room for the products, which are disorganized and crammed onto shelves (reference the odd shelf height limitation).\n\nIf you can spare the gas and time, there is another a CVS on Center Ave within a mile or so or a Walgreen's (Penn Circ S+Trade St.) and a Rite Aid (Baum+Negley) within 1/2 mile.

I go to this CVS all the time, since I work in the neighborhood. I'm not a huge fan of it - I go mostly due to convenience. Their greeting card selection is kind of lousy - I don't think I've ever found a decent card here. I keep trying, every holiday or birthday, but every section is just full of duds. Also, a lot of stuff is locked behind panels that you need the employees to unlock. Like, razor blades. And body wash. BODY WASH? It drives me nuts that I need to ask someone to open that shelf for me. It makes no sense. Staff is hit-or-miss with friendliness. Some people are cheerful, and some act like they want you to go away.\n\nGood things - I love their coupon rewards. I guess that's for all CVSes, not just this one, but it keeps me coming back because I get mad style coupons like every other visit. And I had a good experience getting a walk-in flu shot from the pharmacy from the friendly (and quite attractive) pharmacist. \n\nI'm just not crazy about the vibe here. It just seems kind of depressing, with the stuff locked up and the smallish store with kind of a blargh selection. I would much rather go to other pharmacies, but you can't beat this one for convenience (for me, anyway). And they have a parking lot, if that helps you.

Never again. Let me repeat, never again. \n\nThe primary reason I used to visit this store was to fill medical prescriptions. Due to their repeated inability and ineptness in fulfilling simple requests, I cannot continue to patronize this store.\n\nWalking into the store, you are given the stink-eye by a minimum wage security guard, which automatically gives you as a customer the warm and fuzzy \"guilty-until-proven guilty\" feeling a shoplifter would get, which is what this store assumes everyone is based upon their decision to lock up the mouthwash and shampoo.\n\nThe pharmacy seems to be staffed by high school interns. They have no concept of customer service, nor do they display any attention to detail, which is quite frankly frightening in a pharmacy. I really think my chihuahua would make a better pharmacist than the people who work here - my chihuahua lick you to death before you got your prescriptions, but at least you'd get greeted when you approach the counter, and you'd get what you ask for.\n\nThe first mishap was when my wife and I changed prescription insurance providers. i handed wanna-be pharmacist #1 my new insurance card. After spending about 5 minutes staring into a computer screen behind the counter, he assured me that they had my insurance information in the computer. I then returned in the following days to fill a prescription, trusting in what wanna-be pharmacist #1 had told me in the days prior. When I went to check out the bill came to over $300, which I chalked up \"maybe I have to meet a deductible before the coverage kicks in.\" Upon further research, we discovered that wanna-be pharmacist #1 had NOT updated my insurance information and had run the numerous prescriptions I filled under my old insurance.\n\nThe latest of many \"adventures\" involved my wife calling in a prescription refill. We stopped to pick it up on the way home from work, only to be told when we arrived that the insurance won't cover the refill until tomorrow. Again, she CALLED and SPOKE to one of them to refill the prescription before showing up. I guess it's too much to ask to TELL someone you're speaking to on the phone that they need to wait a day for the insurance to work before coming into a ghetto pharmacy to not pick up a prescription. But hey, at least wanna-be pharmacist #2 behind the counter was dressed like a stripper, which gave me and my wife some comic relief for the moment. \n\nWe then returned the following day to (again) pick up the prescription we called to have refilled 2 days prior. We were first told by wanna-be pharmacist #3 that there weren't any prescriptions waiting for us. After searching around for a few minutes, they \"found\" my wife's prescription refill, but it would take 10 minutes to be ready. Yes, the prescription that we tried to pick up yesterday would need another 10 minutes to be prepared. Hence, I am now here, writing this review.\n\nNever, ever again.

The times I've been here, its been an OK experience. However, their store hours are absolutely terrible. Closing at 7pm basically means they're never open when I would need to go there. Despite this being more conveniently located, Walgreens and Target end up getting most of my quick-shop business, simply due to late hours at night when I need to cook, clean, realize I'm out of toothpaste, have a headache, need a last-minute birthday card or whatever.

This place is a disaster. I made an appointment online for 5:30PM. When I got there they refused me service, asserting they close at 6:00PM. Nevermind that online published hours are from 7AM to 7PM. Furthermore, their own system sent me a confirmation email for my 5:30PM appointment. Finally, this building is an absolute dump... Goodyear should be ashamed to have the brand attached to it.

Tire replacement, was told it would take about 1.5 hours (when I had an existing appointment). It's almost been 2.5 hours and I'm still waiting. Ridiculous.

I experienced three main issues with this Goodyear location while purchasing/installing a new set of tires:\n\n-They did not have my name or appointment in their system when I showed up. Fortunately, they still honored my appointment. \n\n-They did not install tires correctly. Left for a business trip the following day, and once I got on the highway and my speed passed 65 mph, the car began to rattle (with my new \"comfort tread\" tires). Booked an appointment, and they fixed the issue.\n\n-Two months later, I went to my Toyota dealership for routine maintenace. The dealer mechanic found that the lugnuts on the tires had been over torqued by Goodyear. So the Toyota mechanic had to saw them off of each tire and replace them with non-security locked nuts. (If I had a flat on the side of the road, I would have been SOL).\n\nAll of these issues were entirely preventable. The lack of expertise and techincal skill at this Goodyear location is abysmal. I do not recommend.

I was just there this morning for a 10am appointment to get my summer tires swapped out for my winter tires. My regular mechanic was overbooked and there is snow coming on Monday. Receptionist scheduled me in just fine and the quoted price was reasonable, so I said OK. Upon arrival, store manager stated that they will not touch the car as it has aftermarket rims and lug nuts. He did not state any restrictions about aftermarket parts as they could not guarantee the work. I asked if this was the case for all rims and he became a little snotty. I had heart surgery a while back and I can't do the jack and tire work as not to tear at my incision/breastplate, if this was not the case with my health, I'd certainly take care of it. Aftermarket rims are common - should not be an issue. Last time I ever set foot in that place.

Poor service that leaves tenants to fight mildew on their own. When asked to repair something, Rockwel Realty will do it on their terms and refuse to give you notice of when they will enter your apartment despite multiple requests\n\nWhen asked to clean mildew, they did in fact clean it with bleach while also spilling bleach on my sheets and ruining them. When told about this problem and that the mildew returned they said it was my fault for not turning the heat up and that damage done during service is an inherent risk the tenant is responsible for and nothing could be done. Their solution was for me to clean the mildew instead of properly insulating the unit to prevent mildew. \n\nThe entire building also has severe electrical problems that causes all lights to be replaced twice a month. No permanent fixes are made to existing units, but there is constant construction to expand an old building so they can collect more rent.

Exceptionally poor maintenance service. They refused to start heat before mid-October and the centrally heated apartment grew very chilly as Fall progressed. On another occasion, they refused to change a rusted and weak lock. The lock eventually gave way and I locked myself into the bathroom. After the incident, I requested that the lock be changed immediately, and one of the owners threatened saying that we were in default of our lease agreement for not keeping our apartment as clean as when it had been leased to us. Dealing with Rocco and Elisabeth is nice, but good luck getting anything done with Nick who seems to be increasingly handling the operations of Rockwel.

I'm a lawyer in NY and I'm visiting a friend in Pittsburgh. I am blown away by the code violations in this unit. The tenants said they have reported these issues to the owner and to no avail. I am hoping to direct these tenants to a lawyer in PA.

This place is nestled in a nice location next to the city water reservoir and highland park, making it a great place to grab a coffee if you are out for a morning walk. It offers a clean and casual interior and draws a more eclectic crowd than most cafes- leans a bit towards the business casual crowd. Still ha that neighborhood feel though. I have never had food there though they offer paninis. Great desserts. Good espressos and okay coffee.Outdoor seating. Good place to study. Plenty of laptop outlets and free wireless.

Do you see how all of the other reviews give this place 5 stars - this place is way more than a 5 star coffee shop. I am giving all 5 stars to this delightful coffee shop because it is the perfect community coffee shop. I am slightly saddened that they took out the 2 overstuffed chairs, but they need more tables because people like to come here and people hanging out in their community is a good thing. It is 11:30 on a Monday morning and the place is almost full - there are always people coming going, getting coffee.\n\nIt is a great place to sit and read the paper or to pick up some coffee on your way to some place else.\n\nEnrico's also has become a hub for other community activities - there a a couple of weekly bike groups that meet here.\n\nOther reasons to love this place (I know some of the other reviews highlighted these but I thought they were worth repeating).\n\n- free wifi\n- outside tables\n- tasty treats\n- they have a blog!\n- really great coffee\n- the staff are coffee experts

Tazza D'Oro has a generally European decor, with dark, rich colors and textures, and a cozy layout that makes the most of the space. The espresso is, bar none, the best I've had - including my admittedly limited travels in Italy. It's stellar espresso - rich, thick, potent without being sour or bitter, with unique nuances that vary slightly depending on the shot and the weather, but are always fantastic.\n\nThe coffee is also terrific, and Tazza D'Oro uses Batdorf & Bronson beans - the best I've ever had for home grinding. They have a good selection of pastries and cookies, as well as a broad selection of tasty sandwiches that come with a satisfying side salad.\n\nIn addition, they have a wonderful selection of teas; I'm no expert, and don't know their supplier, but the half-dozen different blends I've tried were all memorably flavorful.\n\nAll that, and it's a lovely center of community, where you can bring your laptop or a book or a friend and spend the day. No one is rushed out the door, and there almost always seems to be a little room for your studies or conversation.

One of my favorite coffee places in Pittsburgh. THey also have pretty good sandwiches and salads if you are looking for some light lunch food. Otherwise, they have plenty of pasteries/cookies to eat that are pretty good.

Some of the best coffee I've ever had. Ever.\n\nStick with an Italian Cappuccino and bring a good friend for some good conversation.