DO NOT USE - NO WAY TO CANCEL PAYMENT
I signed up for the monthly plan, they billed YEARLY and there is no way to end the subscription
Fish Audio TTS is a scam, hidden pricing, the cost of Fish Audio TTS is absurd for the quality.
I’ve been experiencing the same issue with Fish Audio’s subscription cancellation process. It seems impossible to cancel the subscription directly via their website fish.audio , and the only option they provide is through email. However, they don’t respond to emails, which is extremely frustrating and unprofessional.
According to U.S. consumer protection laws, companies are required to provide a clear and accessible way for customers to cancel subscriptions. Making cancellation difficult or unresponsive is not only unethical but also potentially illegal.
Since Fish Audio uses Stripe as their payment provider, you might be able to dispute the charge directly through Stripe or your bank. Stripe has policies in place to protect consumers from fraudulent or unfair practices, so it’s worth reaching out to them for assistance.
In my case, I contacted my credit card company and explained the situation. They were able to reverse the charge and block any future payments to Fish Audio. Additionally, my credit card company informed me that they would be launching an investigation into Fish Audio’s practices due to the number of complaints and the lack of a proper cancellation process.
If you’re struggling to cancel your subscription, I highly recommend contacting your credit card provider as a last resort. They may be able to help you recover your money and prevent further charges.
I hope this helps others who are dealing with the same issue.