metadata

title: Customer Support
emoji: 🐠
colorFrom: yellow
colorTo: red
sdk: docker
pinned: false

Customer Support Space

🚀 Visit the Customer Support Space on Hugging Face

🧠 Customer Support Chatbot (FastAPI + Hugging Face + Qdrant)

This is an intelligent, conversational customer support chatbot built using:

🔍 GLiNER for named entity extraction
🧠 SentenceTransformers + Qdrant for semantic search and retrieval
🤖 Groq LLM for answer validation and response generation
⚡ FastAPI for the web backend
🖼️ Jinja2 templates for a simple frontend chat UI

It runs both locally and on Hugging Face Spaces via Docker.

🚀 Features

Extracts key entities from support requests
Semantic similarity search with Qdrant + SentenceTransformers
LLM validation of results via Groq API
Fully functional FastAPI-based web interface
Docker-ready for Hugging Face Spaces deployment

📦 Installation

Local Setup

git clone https://github.com/your-username/support-chatbot
cd support-chatbot

python -m venv venv
source venv/bin/activate

pip install -r requirements.txt

uvicorn main:app --reload