Instruction
stringclasses 1
value | Input
stringlengths 11
152
| Response
stringclasses 9
values |
---|---|---|
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | rec in the mail offer 6.29 apr, if approved, was approve but came back 11.5 apr their adv is misleading
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | XXXX XXXX XXXX XXXX XXXX # XXXX XXXX VA XXXX Remove fraud alert fro my credit profile
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I have never been In Kansas, Oklahoma ; I was born in XX/XX/XXXX, not XX/XX/XXXX, I have never had any business name " XXXX ''.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Experian is ignoring my requests to investigate and remove accounts from my credit report that do not belong to me.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | They need to prove that this is my debt.
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I have never once received a bill from XXXX XXXX XXXX XXXX XXXX. I was unaware of this bill and do n't believe that it is mine.
| Company believes the complaint is the result of a misunderstanding |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | this is not mine
| Company can't verify or dispute the facts in the complaint |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Each time I put in who I am I can never get my score
| Company can't verify or dispute the facts in the complaint |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | RCS Recovery Services LLC is reporting an account that is past the FCRA retention time associated with the account.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | There is an account that is past the statute of limitations and still listed on my credit file. University XXXX
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I would like for this company to remove debt from my credit file due to me having this same company as my auto insurance carrier.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Never ever have I had XXXX in my name
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Judgment was settled and dismissed ..never should have been placed on credit report
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Master card, Barclay 's, charged me an annual fee, then interest, then late payments BEFORE I opened the envelope, before the card was activated!!!
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | They saying I had got a pay day loan but I did n't
| Company believes complaint caused principally by actions of third party outside the control or direction of the company |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Experian has not provide me with evidence from disputed accounts which I have requested serval times in the past.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Experian keeps wrong information on my report.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I paid this account in full back in XXXX, 2015. This is not reflected in my credit report.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | all XXXX bureaus failed to correct XXXX Mortgage reporting inaccurate and incorrect information about current payment status
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | THEIR WEBSITE IS NOT WORKING
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I received the debt collection letter without evidence that it belongs to myself.
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | My husband and I applied for a mortgage with Bank of America and I believe we were turned down because he is a XXXX vet and of XXXX heritage.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | The website XXXX is broken. This is a well known problem and a total scandal. You should do something. This is a disgrace.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | They are calling me everyday about family member debt.
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | All XXXX bureaus are continuously reporting false and malicious information
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Mortgage paid off in good terms when sold. Is marked as " closed - Derogatory
| Company believes complaint caused principally by actions of third party outside the control or direction of the company |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I was charged an annual fee on my Citi Credit Card without anoticd and was offered a refund, but then they would close my account.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Wells Fargo used scare tactics and unprofessional & unhelpful advice re : underwater mortgage. I am XXXX and can not afford current payments.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Paid amount of {$81.00} as of XX/XX/2015
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I do not owe any credit card with this institution.
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Experian is not responding to any of my requests to investigate and remove accounts from my credit report that do not belong to me.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | XXXX tellers to assist all customers on XXXX of the busiest days of the year, XXXX XXXX XXXX XXXX. Waited more than an hour to make a withdrawal.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Someone has stolen my entire identity. They 're currently paying a mortgage under my identity and have numerous credit card purchases.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | this was paid either by my health insurance or fed workers comp
| Company can't verify or dispute the facts in the complaint |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | There are some wrong information on my credit report and they are not belong to me!
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Management at apartment complex cleared lease obligations with no other financial debts.
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | over 7 years since last payment was made -- should be removed from my credit reports
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | This number calls at least ten times a day and when I answer the phone I get immediately hung up on.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | One day past due and they will call every 2 hours.
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | There is information on my report that is not mine. I live in XXXX, and have all my life. There are adverse accounts that originate in XXXX.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | The report associate me with people in XXXX, XXXX & XXXX PLEASE help me with this, the credit agency gave me your inf. to contact you
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | ally financial gave me a 18 % interest rate ofnmy auto loan and i also put down XXXX to get financed I believe everything was based off of ethnicity.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | debts are still reporting in the credit file. however, debts were paid back 2013 as part of settlement.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | These people were told not to contact me. They are calling all the time! I want it to STOP!
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Unable to receive my free annual credit report from experian.
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Experian is not responding to my request to investigate and remove XXXX account from my credit report that does not belong to me.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | They told me it remains and need to discuss with creditor over three times. Now if it is n't deleted here soon, I will take legal action!!!
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Debt amounts are not accurate when attempting to make payment. Further ; agency will not allow me to make a payment
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | On XXXX I requested my free report from TransUnion. I have only received stall tactics and no report. Please send my free credit report.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I have been trying to get my free credit report from them and every time i try the telling me i have to pay to get it from them.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Non stop calls for a debt I do n't owe and they wo n't identify
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | A company named XXXX at XXXX is contacting my place of employment
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Wells Fargo has repeatedly called and ask for debt assistance. This disclaimer can also be layed down to FDIC for further comment.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Trans Union is not responding to investigate numerous fraudulent inquiries in my credit file that were not initiated by me.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Home foreclosed upon in XX/XX/XXXX Settlement received for improper foreclosure in XX/XX/XXXX Credit report not reflecting improper foreclosure.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Applied for a US Bank Credit Card and declined despite me having a FICO SCORE XXXX
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I paid off my kay jewelers loam off in full and all of a sudden two years later they say I owe money
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | That 's not me I never had all those accounts
| Company can't verify or dispute the facts in the complaint |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Annual Credit Report Free from Experian, No can do.???
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | The credit card did not belong to me ; it belonged to my husband.
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Upon checking my credit report I noticed I had a debt that I was n't aware of.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | XXXX XXXX did hard inquiry on me, I have never heard of XXXX XXXX before. I have never contacted XXXX XXXX for any reason.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | suspicion of identity fraud, from " mother " XXXX XXXX, Police report in progress
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Company did not respond to letter of inquiry concerning improper credit reporting notification.
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I do not have a sears card
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | They continue to call everday and always leave a silent voice mail ( no body speaks )
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | USAA charge off both home equity loans XXXX in XXXX XXXX. And most recent XXXX XXXX all payments have been maid and are up to date
| Company believes complaint is the result of an isolated error |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | XXXX XXXX - I never applied for any car loans with XXXX and this should be removed - I believe someone must be utilizing my credit info
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Paid the debt off, still is showing on my credit report that it is derogatory.
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Received free credit report from Experian. XXXX unauthorized charges appeared on my credit card.
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Transunion is Double reporting a collection account.
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I have never lived in Utah. There is a Utah address listed on my credit report.
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | This collection agency continued to call my CELL PHONE from an automated dialer after I asked the to remove my phone number over three times.
| Company disputes the facts presented in the complaint |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Called CitiGroup today to see about getting a lower APR on my Sears credit card. Was told that they could not lower the APR from the current 25.49 %.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Delbert services.is an illegal loan in Michigan, yet it is on my credit report
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | my personal information was used without my consent
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | MY XXXX ACCOUNT IS PAID IN FULL PLEASE REMOVED FROM MY HARD CREDIT INQUIRY THANK YOU
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | My accounts were closed abruptly and I was unable to access the funds in my account without any correspondence.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Repeated calls, a lot outside of XXXX - XXXX. They use abusive language, and threatened to take legal action.
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Trans Union reports my employer as XXXX XXXX. I have never even HEARD of this company.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I received at least 2 calls per day including Sunday ato different times as late as XXXX
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I paid this debt, they keep attempting to recollect the dept I paid in full.
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX Trans Union Shows this address and its not my Address.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | XXXX Has called my home more than a dozen times
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I paid my auto loan within the 10 day grace period and the company still assessed a late fee.
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | This information does not belong to me I want to investigate when was this because I do n't have any idea. XXXX XXXX XXXX
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | XXXX County Reg XXXX. Too old to be on file please delete.
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | i have another name on my account and i have other addresses that i dont live at anymore
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | They contact an emergency contact name disclosed in my rental agreement
| Company believes it acted appropriately as authorized by contract or law |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Experian is reporting XXXX on my credit report enclosed this is not mine please remove it asap.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Every time I dispute an item they reduce my credit score
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Can the bank charge you the new interest rate on an old charge that was subject to the old rate?
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Trans Union is ignoring my requests to investigate, verify and remove some accounts from my credit file that do not belong to me.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I have disputed with XXXX and Accounts Management Svcs several times this account does not belong to me.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I recieved a letter from a debt collector who works for XXXX to collet a debt of XXXX The colloctors phone number is XXXX
| Company believes the complaint is the result of a misunderstanding |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I had made the required payment for my Citi account and they still continue to call.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | Harassing phone calls multiple times per day from Citimortgage even when my payment is not late.
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | The name XXXX XXXX XXXX XXXX us not my name
| Company chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | bank of America modification process discrimation
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
You are a spokesperson person of a perticular bank and you have to give a public response to a user's complaint | I 've never lived in XXXX Indiana.. This is my x wife.. I 'd like to have removed from my accounts
| Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Subsets and Splits