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"Hello, how can I lower or suspend my aid payments?",
"We will give you all the advice to carry out your procedures successfully.",
"Can you give me the advice?",
"The person in charge of processing your data is the federal loan administrator.",
"I have a question regarding Mandatory Forbearance. What kinds of loans qualify for mandatory forbearance?",
"eligility would only apply to Direct Loans and FFEL Program loans.",
"Is there any relief of student loans payment because of COVID-19?",
"Yes, federal student loan borrowers are automatically being placed in an administrative forbearance to temporarily stop making loan payments from March 13, 2020 to Sept. 30 2020.",
"Am I able to get a mandatory forbearance if I am in Medical or Dental Internship or Residency?",
"Yes, if you are serving in a medical or dental internship or residency program and meet other requirements.",
"What is the time frame of a mandatory forbearance?",
"Usually 12 months at a time is a mandatory forbearance."
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"I'm having difficulty keeping up with my student loan payments and need to find a way to lower them.",
"I'll do my best to help you stay on the path of sucessful repayment of your student loans.",
"Thank you. Should I apply for an Income-Driven Repayment Plan?",
"An IDR plan can help make your payments more affordable, because they are based on your income. ",
"Will you be applying for an IDR plan?",
"I don't know yet. I need more information about IDR plans first.",
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"Does it matter that I just started repaying my loan 6 months ago?",
"There are solutions for everyone, regardless of how long they have been repaying their loans.",
"One more thing for information on the questions you would have to answer on FAFSA4caster. Could situations affect your eligibility for help?",
"All of the billing elements of your student loan are handled by your loan servicer. You are advised to contact them to find out more and get any help you may need",
"Is there a section on the website dedicated to servicing my Great Lakes or Nelnet Loan?",
"Yes, on the webite, there is a section entitled \"Make a Payment to Great Lakes or Nelnet\". This will have all the information that you require"
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"Is it possible to lower or suspend my student loan payments?",
"We can help you with that so you can stay successful at repayment of your federal student loans.",
"What about during the COVID-19 pandemic?",
"All federal student loan borrowers are being placed into an administrative forbearance so no loan payments are due until after September 30, 2020.",
"I'd also want to find out Having Student Loan Forgiven ? Can you give me some more information about the types of repayment plans available?",
"Actually, besides for paying off your loan, there is also a possibility of having your student loan forgiven as well. ",
"Is there a grace period after graduation? ",
"After you leave school or drop below half-time enrollment, you have a six-month grace period sometimes nine months for Perkins Loans before you must begin making payments. ",
"Would that be when I would have to begin making payments? ",
"Once you graduate, drop below half-time enrollment, or leave school, your federal student loan goes into repayment. ",
"Is your loan a Direct Subsidized, Direct Unsubsidized, or Federal Family Education Loan? ",
"Yes, it is. ",
"In that case, you have a six-month grace period before you are required to start making regular payments. "
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"I want to suspend my student loan payments, due to the current crisis. Can you help me with that?",
"Of course. We'll help you stay on the path to successful repayment of your federal student loan.",
"Even if I just started to repay my loan?",
"Yes. Whether you are just beginning to repay your student loan s or have been in repayment for a while, sometimes you might have trouble affording your payment amount. Fortunately, there are solutions.",
"I see. What if I don't recertify on time?",
"In that case you'll be removed from the income-driven repayment plan and your monthly amount due will very likely increase.",
"Do you also know about this Temporary Relief for loans, would I be able to suspend my monthly payments as I am without work, as a result of COVID-19?",
"To provide relief to students during this time federal student loan borrowers are automatically being placed in an administrative forbearance which allows you to temporarily stop making your monthly loan payments. This suspension of payments will be from March 13, 2020 through September 30, 2020.",
"Is it possible that I could lower my payments on an income-driven repayment plan?",
"Yes this is possible and it might be better to consider a income-driven repayment plan than deferring payments altogether. Income-driven plans base your monthly student loan payments on your income and family size.",
"Are there any tax implications of going for an income-driven repayment plan?",
"Yes you might have to pay taxes on the amount forgiven especially if you are making payments of $0 per month."
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"Hello, I need to know if I can somehow lower my student loan payments. Times are tough.",
"Of course. We'll help you stay on the path to successful repayment of your federal student loan.",
"That's reassuring. But what if I don't recertify on time?",
"In that case you'll be removed from the income-driven repayment plan and your monthly amount due will very likely increase.",
"I have another question regarding payments to other loan servicers, what is the procedure?",
"First, find you loan servicer's contact information.",
"what happens when I use automatic debit?",
"You could get some kind of incentive if you use automatic debit.",
"Is there a bonus available for automatic debit?",
"Yes there is if you have Direct Loans."
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"I'd like to suspend my student loan payments, but I don't know if or how I can.",
"Of course. We'll help you stay on the path to successful repayment of your federal student loan.",
"Great. Can you tell me more about deferment and forbearance, for starters?",
"Would I be able to suspend my monthly payments as I am without work as a result of COVID-19?",
"To provide relief to students during this time federal student loan borrowers are automatically being placed in an administrative forbearance which allows you to temporarily stop making your monthly loan payments. This suspension of payments will be from March 13, 2020 through September 30, 2020.",
"Yes. You can learn more about deferment and forbearance on our website.",
"Okay. Now, about these administrative forbearance and suspension of payments, what options do I have if I had a decrease in income?",
"You can apply to have your current IDR plan recalculated. You don't have to wait until your annual recertification is due.",
"I see. Is there a way to get temporary relief?",
"A deferment or forbearance allows you to temporarily stop making your federal student loan payments or temporarily reduce your monthly payment amount. This may help you avoid default.",
"Can you also tell me why I should apply for an income-driven plan?",
"Yes. An income-driven repayment (IDR) plan can make your payments more affordable because they are based on your income. Under an IDR plan, payments may be as low as $0 per month. You can estimate your monthly payments using Loan Simulator.",
"Do you want to know what to do after you apply?",
"No, I already know."
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"You can help me by telling me how to suspend my student loan payments. I can't pay them at the moment.",
"Of course. We'll help you stay on the path to successful repayment of your federal student loan.",
"Can I change my income-driven repayment plan somehow?",
"Did you have an increase in family size or a decrease in income?",
"No, nothing of that has changed. Just my expenses.",
"Unfortunately, no relevant information is found.",
"Does your website have any information about forbearance?",
"I need to know if it owns it if not to look for that information elsewhere. Why will that interest be compounded?",
"that's because interest accrues on your principal balance, capitalization will cause more interest to accrue over time than if you had paid the interest. It will also increase your monthly payment on most payment plans",
"Yes, you can learn more about deferment and forbearance on our website.",
"another question for you regarding IDR plan . What if I recently had a decrease in income?",
"In that case you can apply to have your current IDR plan recalculated. You don't have to wait until your annual recertification is due.",
"Well, that's good to know. Can I get some temporary relief, too?",
"Of course. A deferment or forbearance allows you to temporarily stop making your federal student loan payments or temporarily reduce your monthly payment amount. This may help you avoid default."
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"Could you help me understand how to repay my federal student loan without going into default?",
"First you should understand your loan agreement, make sure you know all loan info, and make sure to get ahold of your loan servicer when you might have trouble making your payment.",
"Have you missed a payment or made a payment late?",
"Yes, I have missed a payment.",
"Then you would be considered delinquent and late fees probably will be added to what is due; but there is a chance that you could avoid default by contacting your loan servicer.",
"What should I do when I receive the welcome letter from my new administrator?",
"You must do the following, do you want to know?",
"I would like to know something about the successful payment of the federal student loan and avoid falling into default, is there an effective way to follow or track my loans online?",
"Yes, you can find out about all your federal student loans from the US Department of Education by signing in to \"My Federal Student Aid\".",
"Do you also know about Get Relief. I can do this even by applying for deferral and forbearance.",
"Yes, you can, but you need to keep in mind some considerations.",
"ok, another question, what steps should I take to choose the best loan? know of someone who has defaulted on their student loan? What would be the recommendations for not defaulting on my loan?",
"Always try to avoid default first of all and take the time to comprehend your loan agreements and what are the exact loan types you are getting; and never borrow more money than you need or more than you expect to pay back.",
"What should I do if my federal student loan is delinquent?",
"You should look into the Student Loan Debt Collection Assistant, which the US Department of Education developed along with Consumer Financial Protection Bureau because it has tools that will give you access to special repayment options.",
"What is my promissory note?",
"A promissory note is your legal binding document and is important to read because when you sign it you are agreeing to paying the full amount back."
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"Hello, can you advise me to pay your student loan?",
"It has to be pending in relation to the payment systems, so it is recommended that you contact your pre administrator.",
"Since it can bring complications by not making a payment in the stipulated time.",
"What if I don't make a payment on time?",
"As penalties, charges may be generated for late payment charges, among other things.",
"There is something else about my loan payment, what are the changes, if I get an alternative repayment plan?",
"Under this alternative repayment plan, your required monthly payment is not based on your income.",
"Also, to avoid the default, what can you tell me about the loans and their default?",
"It is important to cancel in a stipulated time and request loans that you can pay.",
"Okay. May I know how does a loan servicer assist me?",
"A loan servicer is a company that we assign to handle the billing and other services on your federal student loan on our behalf, at no cost to you.",
"What can you tell me about Avoiding Default Steps? What is the Loan Debt Collection Assistant's role?",
"It is a tool that aims to give information on how to access the full range of special payment options available to you.",
"I wonder what would happen if I can't make a monthly payment?",
"It is important that you seek information from your loan servicer.",
"Can you tell me about this topic?",
"The main thing is that you contact your business administrator and find a solution to the problem."
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"What if I lost my job and cannot make my monthly student loan payment?",
"Are you not able to make your payment at this time?",
"Yes, I am not able to make my student loan payment.",
"You should contact your loan servicer as quick as possible and they could help you with options at this time.",
"Could I just let the delinquency or default notices alone until I can pay it?",
"It is smart to never ignore your delinquency or default notices from your loan servicer.",
"What about my promissory note?",
"You should always read your promissory note because it is a legal document and once signed it means you are legally responsible to repay your loan according to the terms.",
"I see. Let me ask another question. How much is the extension if I cannot pay with that 15% of my salary? . Ok, but do you have any advice on how to avoid the garnishment of 15% of my disposable salary?",
"You can negotiate repayment terms acceptable to ED or the private collection agent and ensure that ED receives the first payment no later than 30 days from the day the garnishment notice was sent.",
"cool. Can you tell me more about what should I do if I'm contacted by anyone that's not the Default Resolution Group about fees for getting my student loan out of default?",
"Sure. You can read our blog post \"Don't Be Fooled: You Never Have to Pay for Student Loan Help\". You can find very useful information in that post."
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"Hello, can you advise me on the mechanisms to pay your federal student loan without falling into default?",
"There are several mechanisms, such as extending your loan contract. In addition to contacting your administrator.",
"What if you don't make a payment on time?",
"Primarily, you may be charged late fees.",
"Is it worth highlighting the importance of avoiding payment default?",
"It is important to note that it is important that you do not borrow more than you need or more than you expect to be able to pay.",
"Well I'm having some financial problems but nothing that can't be resolved. What if I want to consolidate a more defaulted loan that I got for my child's education?",
"The only income-driven plan you can choose is the Income-Contingent Repayment Plan (ICR).",
"Ah, I see. So what do I need to do to reconsolidate a defaulted direct consolidation loan then?",
"You must also include at least one other eligible loan in the consolidation in addition to meeting one of two requirements.",
"Makes sense, but how can I rehabilitate a defaulted Federal Perkins Loan?",
"For this you must make a full monthly payment each month, within 20 days of the due date, for nine consecutive months. Your required monthly payment amount is determined by your loan holder. We can help you find out where to go for information about your Perkins Loan."
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"I would like to know what happens if I cannot make my monthly payment?",
"Do you have any kind of problem making your monthly payments?",
"it is not my case I just need to inform about it",
"Unfortunately, no relevant information is found.",
"What are the steps to pay my federal student loan?",
"Before going through the steps you should make sure to contact your loan servicer if you are having trouble making payments can help you avoid default.",
"ok but if i don't make a payment on time what can i expect?",
"Please note that if your loan is delinquent and late fees may apply. Even if you are behind on your loan, you can still avoid default, so it is important that you contact your loan servicer immediately.",
"Can my loan servicer help me if I can't pay? What could be an option?",
"I'd like to know if I apply for an Income-driven repayment plan, is this also connected to the amount of taxes I'll be required to pay on my loan forgiveness?",
"Yes, you will need to pay taxed based on the amount forgiven.",
"if you can help for example to obtain a deferment or leniency on your debt",
"What will happen if I disregard the large number of default notices from my loan servicer?",
"You should never ignore your loan servicer's delinquency or default notices"
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"I'm having trouble making the payments on a loan",
"So you are having trouble making your monthly payments?",
"yes",
"You can contact your loan servicer and they can help you understand your options",
"any advice I could have used before getting the loan?",
"You should fully understand your loan agreement and the type of loan you are receiving",
"What happens if I want to pay off the defaulted loan in three installments before you consolidate it?",
"choose to make three payments on the defaulted loan before you consolidate it.",
"What is the rehabilitation of the loan?",
"There are different programs for this. William D. Ford Federal Direct Loan (Direct Loan) Program and Federal Family Education Loan (FFEL) Program",
"How much can I pay to consolidate my loan?",
"the required payment amount will be determined by your loan holder , but can not be more than what is reasonable and affordable based on your total financial circumstances"
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9ba1db62210905c8df1cef4bb4d5c594 | [
"What steps can I take to successfully repay my federal student loan and avoid default?",
"It is important to stay on top of your loan information, and making sure to contact your loan servicer if you are having trouble making payments can help you avoid default.",
"Do you want to know what happens if you don't make a payment on time or if you don't?",
"yes",
"ok note that if this happens your loan is delinquent and late fees may be charged. Even if you are behind on your loan, you can still avoid default, so it is important that you contact your loan manager immediately.",
"Loan Consolidation is also something I'd like to learn about. What if I need to refinance a defaulted plus loan for my son's education?",
"The only income-driven plan you can choose is the Income-Contingent Repayment Plan (ICR).",
"I also want to ask about the loan agreement, what can I do to avoid non-compliance?",
"Take the time to fully understand your loan agreement and the types of loans you are receiving. It is also important that you do not borrow more than you need or more than you expect to be able to pay",
"Now I have a completely unrelated concern about the annual deadline. Are there any consequences if I don't re-certify my annual income and family size by the deadline?",
"In this instance, any unpaid interest will be capitalized added to the principal balance of your loans. This will increase the total cost of your loans over time, because you will then pay interest on the increased loan principal balance ",
"I was looking on the internet. how can I track my loans online?",
"Find information on all your federal student loans from the US Department of Education by logging in to \"My Federal Student Aid\".",
"What is a point for which loans, scholarships or study and work funds must be repaid?",
"Please note that it is a legal document. Signing a promissory note means that you agree to repay the loan in accordance with the terms of the promissory note.",
"what advice can you give me to avoid non-compliance",
"Emphasize that it is important that you do not borrow more than you need or more than you expect to be able to pay."
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"I would like to know what happens if I cannot make my monthly payment?",
"Do you have trouble making your monthly payments?",
"yes",
"You should contact your loan manager immediately. Your loan manager can help you understand your options.",
"One more thing to be more clear. Can a father consolidate a more defaulted loan for the education of his children?",
"The only income-driven plan they can choose is the Income-Contingent Repayment Plan",
"can we do the loan consolidation with only one loan?",
"Yes, loan consolidation allows you to pay off a federal student loan with a new consolidation loan",
"Have you decided to make three payments on a defaulted loan before you consolidate it?",
"no, I'm not there yet",
"Unfortunately, no relevant information is found.",
"what comes next after I choose something like an income-driven plan for repayment?",
"You would have to select one of the available income-driven repayment plans at the time you apply for the consolidation loan and provide documentation of your income "
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"How would I go about applying for a Total and Permanent Disability Discharge (TPD)?",
"You would need to complete a TPD discharge application and send it in along with any required documents to Nelnet, the TPD discharge servicer.",
"How can I learn more about applying for this TPD discharge and obtain an application?",
"You should take the time to visit our TPD Discharge website at disabilitydischarge.com and select \"Application Process\".",
"Also, I need to really find out how TPD works. Is there a minimum or maximum amount to be repaid if I am approved for a loan forgiveness?",
"Upon approval of a loan discharge, whatever balance is outstanding along with whatever repayments you made to the loan are refunded",
"Is it possible that a parent PLUS loan could be discharged?",
"Have you evidence that the school falsely certified the student's ability to benefit from its training?",
"No, I have no evidence as yet",
"Do you know if the student in question had a disqualifying status at the time that the school in question certified the eligibility to receive a parent PLUS loan?",
"I don't know the answer to this but will be making enquiries to find out",
"Is there any evidence available that the school signed your name on the promissory note or other loan documents without having your authorization?",
"No evidence to my knowledge, but again, I will be looking in to this",
"If none of the above criteria can be met, then you will not qualify for any discharge of your parent PLUS loan"
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"Hi, if I have a disability can I qualify for a federal loan discharge?",
"Sure, in the event of a TPD discharge for total and permanent disability it frees you from having to pay a loan from the Federal Direct Loan Direct Loan Program.",
"But qualifying for a TPD download is primary.",
"Can you inform me of the requirements to qualify for a TPD download please?",
"Above all, it is important to complete and send a TPD download request, in addition to justifying the disability.",
"Can you explain more what was mentioned above?",
"This plan frees you from having to pay a loan from the William D. Ford Federal Direct Loan Direct Loan Program, a loan from the FFEL Federal Loan Program.",
"Pero es importante que primero califiques para la descarga de TPD.",
"Please can you tell me how I qualify for that plan?",
"First of all you have to make a TPD download request.",
"How do I carry out such a process?",
"In addition, a representative can submit a request on my behalf to facilitate the process.",
"I wonder if any family member can complete the whole process?",
"Sure, you can do the whole process.",
"Can you tell me what steps are followed after submitting a registration application for TPD?",
"Of course, after receiving the request you will be given the respective instructions.",
"Perfect I will make the request."
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"Do I qualify for a discharge of my federal student loan?",
"You can qualify if you are totally or permanently disabled.",
"Are you totally and permanently disabled?",
"Yes I am.",
"To qualify you must complete and submit a TPD discharge application, along with various documentation.",
"What if I submit VA documentation?",
"We will notify you that your obligation has been discharged based on VA documentation.",
"Through the document, who does the term \"we\", \"our\", and \"us\" refer to?",
"The US Department of Education.",
"What other documents will I need?",
"You will need documents that show that you meet our requirements for being considered totally and permanently disabled.",
"Can I qualify for a TPD discharge by having a doctor certify that I am disabled on an application? ",
"Is your disability expected to result in death?",
"Sadly, yes.",
"I am terribly sorry to hear that. You can have your doctor certify on the TPD discharge application that you are unable to engage in any substantial gainful activity due to a physical or mental impairment.",
"Does a TPD discharge mean that I won't have to repay my loan back?",
"Yes. You will not have to pay your loan back."
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"what comes next after I'm given a permanent disability discharge on a loan?",
"That will depend on the type of documentation you submitted to show us that you qualified for a TPD discharge",
"well what if I submitted VA documentation?",
"Has it been determined that you are totally and permanently disabled based on documentation from the VA?",
"no I want to gather info so I'm prepared",
"Unfortunately, no relevant information is found.",
"so how would I qualify by submitting VA documentation?",
"You can qualify for a TPD discharge by providing documentation from the VA that shows you have received a VA disability determination because you 1 have a service-connected disability that is 100 percent disabling; or 2 are totally disabled based on an individual unemployability rating. ",
"for vets right?",
"Correct, If you are a veteran",
"what is going on after we do the permanent disability discharge application?",
"The servicer will explain the process for the review of your application. You won't be required to make any payments on your loans while your discharge application is being reviewed. "
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"Hello, can you tell me what would happen if I was approved to register for TPD?",
"It is related to the TPD download but you should check if it qualifies for such a process.",
"What is the documentation to present?",
"It consists of verifying that you are totally and permanently disabled to qualify.",
"Can you explain more about the VA documentation?",
"It is important that you look for information regarding Nelnet.",
"Does the loan forgiveness program qualify to apply by contractors?",
"You have to be directly employed by a qualifying employer for your employment to count toward PSLF",
"what can I do if I missed sending in some employment certification forms?",
"When you apply for forgiveness, you will be asked to submit an Employment Certification Form for each employer you worked for while making the required 120 qualifying monthly payments. ",
"do we need to be employed at a federal job when we apply?",
"You must be working for a qualifying employer at the time you submit the application for forgiveness and at the time the remaining balance on your loan is forgiven. "
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"What would happen if my obligation to repay my loans or satisfy my TEACH grant obligation is reinstated?",
"You would again be responsible to repay your loans with the terms of your promissory note that you signed.",
"Did you apply for a discharge of loans?",
"Yes, I applied for a discharge.",
"Your status of your loans would go back to the status they were before you applied for the discharge.",
"What if I am a veteran that proved I am totally and permanently disabled?",
"You would be considered to have received the discharge for a federal tax purposes on the date the discharge was approved.",
"Do I need to resume repayment on my previously discharged loans?",
"Yes, you must resume repayment of your previously discharged loans or acknowledge that you are once again responsible to meet the terms and conditions of your TEACH grant service obligation.",
"I received a TPD discharge but would like to go back to school, could I get more student loans or TEACH Grants?",
"Actually you would be able to but some conditions would need to be met.",
"What if I received a TPD discharge based on VA documentation?",
"You would have to give your school a letter from a physician stating you are able to engage in gainful activity, sign a statement that you can't get another TPD discharge."
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"Hello, can you clarify for me what is the discharge of your federal loans?",
"It mainly consists of a TPD discharge for total and permanent disability frees you from having to pay a loan, but you must qualify for such a plan.",
"It is vitally important to qualify for a TPD download.",
"Please can you tell me what requirements are required to qualify?",
"Sure, it's important to complete and submit a TPD download request. also provide a series of documents that show that.",
"Can you advise me how I qualify for a TPD download?",
"To this end, you must meet various requirements to achieve this end.",
"What documentation should you submit?",
"It is important that you find the information in the Department of Veterans Affairs.",
"Can you expand that information more?",
"In addition, it is vitally important that you visit the SSA Social Security Administration.",
"What is the purpose of SSA Social Security?",
"Of note, you can qualify for the plan by providing documentation from one of three sources.",
"Perfect, what else should I know?",
"It is noteworthy that for student payments it will stop for 120 days to give you time to submit your application."
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"Hello, can you tell me if you have total disability can you qualify for a discharge of your federal loans?",
"Of course, it is important that you download the TPD for total and permanent disability.",
"What requirements are needed to qualify for a TPD download?",
"It is noteworthy that you must complete and submit a TPD download request. In addition to sending some documents related to the topic.",
"Another point to consider is whether you are eligible for a discharge of your federal student loan. Is it possible to use them to pay off student loans as well?",
"Can they also be used to pay off student loans?",
"How can I be eligible for a 100 percent loan download please?",
"How can I be eligible for a 100 percent loan download please?",
"Why do you need to know that information?",
"You can be exempt from your loan if you were unable to complete your program because your school closed.",
"What should happen to not be eligible to register your loans?",
"A number of factors must pass for that case to occur."
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"Could you please give me some information about finding out how to get a discharge of my federal student loans if I have recently become disabled? ",
"A total and permanent disability discharge relieves you from having to repay a William D. Ford Federal District Loan Direct Loan Program loan, a Federal Family Education Loan FFEL Program loan, and/or a Federal Perkins Loan or to complete a TEACH Grant service obligation. ",
"Are you attempting to qualify for the total and permanent disability discharge? ",
"I am not at this time. I am just needing to seek information about the possibility. ",
"Unfortunately, no relevant information is found.",
"Does this type of discharge actually also apply for TEACH Grant service obligations? ",
"It does indeed. ",
"I received several loans and was unable to complete any of it, or transfer credits before the school closed, is it possible for these loans to be discharged?",
"The only loans eligible for discharge are the ones for the program you didn't get to complete because of the school closure; not the ones you decided not to complete on your own and moved to another program.",
"Did you start a program and decide not to continue and move on to another field of study?",
"No, that is not what happened.",
"Unfortunately, no relevant information is found.",
"Are there certain criteria I need to meet to be eligible for a discharge of my federal student loan?",
"Yes, certain eligible requirements are needed to get a closed school discharge and you must apply for it."
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"What would happen if my TPD discharge request would be denied? ",
"If it is determined that you don't qualify for a TPD discharge, Nelnet will notify you of the reason for the denial of your application. ",
"I have not been denied, but would like to know what would happen if I could not qualify for a TPD discharge. ",
"Unfortunately, no relevant information is found.",
"If my loan would be discharged due to TPD, would I have to pay taxes on the discharged loan amount? ",
"If you have showed that you are totally and permanently disabled based on documentation from the SSA or a doctor's certification meaning that you are subject to a three-year postdischarge monitoring period, you are considered to have received the discharge for federal tax purposes a the end of the postdischarge period and that is the federal tax period that you would have to use. ",
"How should I let Nelnet know that I want to apply and request a TPD discharge? ",
"You do that by phone or by e-mail. ",
"What does Nelnet notify me of after I am declared disabled? ",
"Nelnet will notify you that you will be subject to a three-year posdischarge monitoring period that begins on the date the discharge is approved, and that your obligation to repay your loans or complete your TEACH Grant service obligation will be reinstated if you don't meet certain requirements at any time during this monitoring period. ",
"What does qualifying for a discharge relieve me of? \n",
"A TPD discharge relieves you from having to repay a William D. Ford Federal Direct Loan Direct Program loan, a Federal Family Education Loan FFEL Program loan, and/or a Federal Perkins Loan or to complete a TEACH Grant service obligation. "
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"What would happen if my TPD discharge request would be denied? ",
"Has your request been denied? ",
"It has. ",
"Then you already know that Nelnet has notified you of the reason for the denial of your discharge application and has explained that you may ask for reevaluation of your discharge application if you provide new information that supports your eligibility for discharge within 12 months of the date you were notified that your discharge application had been denied. ",
"Sure. But if my application has been denied, can I choose to be approved again? . Is it easy to apply for a loan discharge approval?",
"Do you have a Direct Loan or FFEL Program loan and wish to apply for a loan discharge due to false certification?",
"Yes, that is exactly what I am looking to do",
"When applying for a discharge, you will need to complete the loan discharge application that is relevant to your own personal circumstance",
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"I am not sure, I have not gone that far into the process as yet"
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"What about making payments?",
"The US Department of Education has several loan servicers that handle billing and other services on loans for William D. Ford Federal Direct Loans and for loans through FFEL and loans the ED later purchased.",
"Do you have automatic monthly debit of your loan payments?",
"No, I have not set up automatic monthly debit payments from my checking or savings account.",
"Do you need to make a payment by postal mail?",
"No, I do not mail my payment in.",
"Unfortunately, no relevant information is found.",
"Would I receive a discount for signing up for debit withdrawal of my payments?",
"Yes, you would receive .25% interest rate deduction on Direct Loans and you should contact your loan servicer for more information.",
"I have a concern about my student loan service. What if I have FFEL Program loans that is not owned by ED and I need to contact them?",
"Do you need to contact your FFEL Program loans not owned by ED servicer?",
"Yes, I do need to contact them about details.",
"Then you should contact the servicer about the payment options and tools."
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"Hi there. I would like to get some information related to the repayment of loans.",
"Sure, we can help you to make a plan to successfully repay your loan.",
"Great. And when do I have to start paying this loan?",
"You start paying once you graduate. , drop below half-time enrollment or if you leave school.",
"Is your student loan a direct subsidized or unsubsidized one or a federal family education loan?",
"Not really... Well, I am not sure.",
"Is your loan a plus one?",
"Yes, the one I got is that one.",
"Great. If that's the case you'll start to repay your loan just before it's payout.",
"I have a question in relation to my loan, is there any other option that I could have in regards to repayments, other than deferment or forbearance?",
"It could be worth looking at another plan such as an income-driven repayment plan before you choose forebearance or deferment.",
"Something more about the types of loans eligible for deferment, what if I am no longer eligible for the requirements for this loan?",
"You actually can receive a six month post deferment grace period."
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"Hello, I need information related to student payments please?",
"It is vitally important that you develop a plan that allows you to pay off your loan on time.",
"Can you tell me what the grace period consists of?",
"Of course, it is a plan that applies to most types of federal loans.",
"Can you give me more information on that topic?",
"This plan applies after graduation.",
"What does that plan consist of?",
"Unfortunately, no relevant information is found.",
"What electronic media does the information reach?",
"Keep an eye on his email, usually the information arrives by this means.",
"Concerning Temporary Relief? What happens during the period of deferment or forbearance?",
"Interest will accrue during your period of deferment or forbearance except in cases like one offered as a result of COVID-19 national emergency.",
"Are my federal student loans able to be transferred from my current administrator to another administrator?",
"If we transfer your federal student loans from one administrator to another administrator, your loans will remain the property of ED. Transferring to another servicer simply means that a new servicer will provide the support you need to fully repay your loans\n"
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"who are we really dealing with when we get a direct loan?",
"The U.S. Department of Education uses several loan servicers to handle the billing and other services on loans for the William D. Ford Federal Direct Loan Program ",
"Did you have any questions on automatic debits?",
"nope I will pay another way",
"Would you like to know how to make a payment by postal mail?",
"no I want to know more about loans",
"Unfortunately, no relevant information is found.",
"what other loans do other places handle for you?",
"The U.S. Department of Education also uses several loan servicers to handle the billing and other services on loans for that were made under the Federal Family Education Loan Program and that ED later purchased .",
"Would you like information on repayment plan options?",
"no you answered what I needed thank you",
"Unfortunately, no relevant information is found.",
"Can you give me more info about the General Forbearance? What is the significance of calling a general forbearance by a different name?",
"It is called a discretionary forbearance because the loan servicer can decide to grant the request.",
"Okay. Now in terms of loan eligibility and deferment, what loans are liable for non-payment during the post-deferment grace period?",
"There are several loan types that are eligible for deferment. One of them is the FFEL Program loan."
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"What is something I should do before student loan repayment begins?",
"You should have a plan that would keep you on track to pay back your loan on time and in full before repayment begins.",
"Should I contact my loan servicer if I am struggling to make payments?",
"Yes, it is a wise decision to contact your loan servicer if you are struggling to make your payments.",
"What is the grace period for federal student loans?",
"For federal student loans the grace period is after you graduate, leave school, or drop below half-time, you would have a six month grace period and sometimes 9 months for Perkins Loans.",
"Is it possible to make a payment to another loan servicer if I don't want to use Great Lakes or Nelnet?",
"Yes you can. You can also get a 0.25% interest rate deduction when you participate in automatic debit.",
"Where can I find out more about payments to Great Lakes or Nelnet?",
"If you have an account with Great Lakes or Nelnet visit your account dashboard for more information.",
"Is there a way that I can make sure that I never miss a payment of my loan?",
"Yes the best way is to sign up for automatic debit through your federal loan servicer to have your payments automatically taken from your account."
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"Hi, I need to make regular payments on my student loan. What sort of options are available to make this easier for me?",
"You can set up a Standard Repayment Plan with your loan servicer. If this does not work for you you can tell your loan servicer that you would like a different repayment plan. It is best to contact your loan servicer about repayment of your loan.",
"Would you like to schedule an automatic monthly electronic debit for the repayment of your loan?",
"No I don't think I would like that.",
"Would you prefer to made a payment on your loan by sending a check by mail?",
"Yes I would like to pay by check.",
"That can be done. You will have to contact your loan servicer and ask for their mailing address and you can then mail them a check.",
"I'd like to inquire about what would happen to my loan if I stop making payments while my deferment application is pending?",
"You loan will be considered delinquent and you might go into default.",
"On a somewhat related note, with my current loans. What are my options to make my loan payment?",
"You can contact your loan servicer who will advise you as to how to make payments on your loan.",
"Okay, thanks for the heads up, I'll remember that. Another thing I'd like to learn more about is loan transfers, could you assist me?",
"Of course In some cases, we need to transfer loans from one administrator to another administrator.\n"
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"Could you possibly give me some tips and pointers on developing a plan that would put me on track for student loan repayment in full and on time? ",
"Before your repayment begins, develop a plan that puts you on track. ",
"Is there any way to get an interest rate deduction on a Direct Loan? ",
"If you schedule an automatic monthly electronic debit of your loan payment from your bank account, you may receive a 0.25% interest rate deduction on your Direct Loan. ",
"Who Should I Contact About Loan Information?",
"If you re no longer in school , contact your loan servicer when you change your name, address, or phone number ; need help making your loan payment.",
"Is there a way to identify my servicer, too?",
"Yes. We have a list of loan servicers for loans that the U.S Department of Education ED owns.",
"Do you want to find out who your loan servicer is?",
"Yes, exactly.",
"In that case you can call the Federal Student Aid Information Center FSAIC at 1 - 800 - 433 - 3243.",
"What if I have loans from the HEAL program, in default?",
"Then you should contact the Debt Collection Center for help with account-related questions."
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"how student loan payments are handled",
"Well the US Department of Education uses multiple loan managers to handle billing and other loan services for the William D. Ford Federal Direct Loan Direct Loan Program and for loans made under the FFEL Program of Federal Family Education Loans and that ED later purchased",
"do you want to make a payment?",
"If I want to know more about this topic and make payments",
"You will receive a 0.25% interest rate deduction on direct loans. Contact your loan servicer for more information.",
"By the way, who can I contact to give me information on whether these loans are for this year or the next?",
"Your school's financial aid office must have that information",
"What if I've fallen behind on one or more loan payments? What should I try to stay away from?",
"One thing you definitely want to avoid is going default! This occurs when you are at least nine months behind on your student loan. The consequences of default include damage to your credit rating and future indebtedness.",
"I have another question regarding the Military Service and Post-Active Duty Student Deferment. What will happen if I am in the military and want a deferment?",
"You will have to complete the Military Service and Post-Active Duty Student Deferment Request.",
"something else I want to ask about FAFSA. What is causing the totals reported last year to be different?",
"contact your loan servicer to find out your options.",
"How can I make a payment by post?",
"you must contact your loan servicer for the mailing address",
"Can you forgive the student loan?",
"Generally, you are required to repay your student loan, but in certain situations, your loan may be forgiven, canceled, or canceled"
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"Hello, I forgot o update my address, can you help me with that?",
"hi, you have to report any change of address to DMV within 10 days after moving. You should do this both for the address associated with your license and all the addresses associated with all your vehicles.",
"Can I do my DMV transactions online?",
"Yes, you can sign up for MyDMV for all the online transactions needed.",
"Thanks, and in case I forget to bring all of the documentation needed to the DMV office, what can I do?",
"This happens often with our customers so that's why our website and MyDMV are so useful for our customers. Just check if you can make your transaction online so you don't have to go to the DMV Office.",
"Ok, and can you tell me again where should I report my new address?",
"Sure. Any change of address must be reported to the DMV, that's for the address associated with your license and any of your vehicles.",
"Can you tell me more about Traffic points and their cost?",
"Traffic points is the system used by DMV to track dangerous drivers. The cost of the traffic points is independent of the DRA, so you get a separate charge based on the total points you accumulate."
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"Will you keep me informed about when my insurance is about to lapse?",
"Yes. The New York State requires every motorist to maintain their insurance up to date so we at DMV make sure to inform you if you have any problem with your insurance.",
"Is it needed that my address is always up to date with you guys?",
"Yes, It is required. If not we won't be able to keep you informed about your insurance and we'll suspend your registration and license. You should make sure to turn in your vehicle's license plate before canceling your insurance policy",
"Can you tell me more about the traffic points and its cost?",
"Yes. This is the system DM uses to keep a record of dangerous drivers. The cost of the DMV charge, that it's a separate charge from the DRA, depends on the total points you accumulate.",
"It's always a hassle to bring all the required documents to the DMV Office. Please tell me an alternative.",
"This happens quite often with our customers when they don't bring some of the necessary documents or requirements to complete their transactions. The best you can do is to check our website to see if you can do your transaction online so you don't have to go to the DMV Office.",
"In case I have a problem with my insurance and your inquiry letter does not resolve the problem, what would happen.",
"In that case, we must suspend the vehicle registration and if the problem continues, your driver's license. More than 300,000 registrations a year are suspended due to failing to maintain insurance."
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"I moved recently and forgot to update my address. Could this be a problem?",
"Yes, by statute, you have to report a change of address to DMV before ten days after moving.",
"Is it common to delay a transaction due to forgetting any prerequisite when going to the DMV office? what could be the alternative?",
"Yes. Around 10% of our customers forget some of the pre-requisites when going to a DMV office. To avoid this, you could check on the DMV website to see if you can do your transaction online.",
"What if the inquiry letter you send to me doesn't resolve the problem with my insurance?",
"In that case, we must suspend the vehicle registration and if the problem persists, your driver's license. This happens quite often a year due to failing to maintain insurance.",
"What could happen if I forget to update my new address with you guys?",
"If you move and don't update your address who won't know about any insurance problem and we'll have to suspend your registration and license.",
"Can I leave the state without notifying DMV?",
"Thanks to the communications between states you can resolve any previous problem you have in New York State before registering in the new state."
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"Can you keep me up to date with my insurance so it doesn't lapse?",
"The New York State requires every motorist to maintain auto insurance always that a vehicle is registered, due to that, DMV works with insurance companies to monitor your insurance coverage and keep you informed.",
"How would you contact me about any insurance problem?",
"After knowing about the problem we will send you a mail with an insurance inquiry letter to allow you to solve the problem.",
"tell me about the cost of traffic points.",
"the charge you get from DMV is based on how many points you have accumulated.",
"tell me about the documentation I should bring when going to a DMV office.",
"Since many of our customers tend to forget some document or requirement for their transactions, we recommend that you go first to our website to see if you can do your transaction online, that way you can avoid any hassle from going to the DMV Office.",
"Would there be a problem if I leave the state without notifying DMV?",
"You should resolve any pending problem you have here before moving to another state, if you not, you could not get a new license in your new home state."
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"Tell me about what can I do to not let my insurance lapse.",
"Since we work with the insurance company to make sure that all the vehicles maintain their insurances properly and according to the New York State requirements, we sill inform you of any problems with your insurance coverage. ",
"What if I cancel my insurance policy?",
"you have to turn in your vehicle's license plates at DMV.",
"I more often than not tend to forget one or some of the documents needed for my transaction at the DMV Office, please tell me, is there another way to do my DMV transactions?",
"Yes, before going to the DMV office you should check our website to see if you can do your transaction online.",
"Can I just write my new address in the back of my license if I haven't updated my address at the DMV?",
"No, by statute, you must update your address at the DMV whenever you move from your registered address. It's not enough to just write the new address in the back of your license, or inform an officer when getting a ticket, or tell the United States Postal Service.",
"How will you contact me about a problem with my insurance?",
"When we detect any problem with your insurance, we'll mail you an insurance inquiry letter to let you resolve the problem."
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"Can you help me with how to avoid the lapse of my insurance?",
"DMV is always in contact with insurance companies to electronically monitor your insurance coverage and comply with the New York State requirements.",
"Can I just notify the United States Postal Service about a change of address or do I have to update this info with the DMV too?",
"You have to keep your address up to date in the DMV. It is not enough to inform the US Postal Service.",
"Tell me about the mistake of not bringing the proper documentation to a DMV office.",
"Around 10% of our customers that visit a DMV office, forget to bring all of the requirements for their transactions. Before going to a DMV Office you should see if your transaction can be performed online, like an address change, registration renewal, and more. This way you can avoid going to a DMV Office.",
"what could happen in case I don't update my address in the DMV?",
"first, is not enough to update your address with a third party, you should keep your address updated in the DMV, if not, you could miss a suspension order and may be charged with operating an unregistered vehicle.",
"Tell me about the costs of traffic points.",
"the cost of the charge you can get from the DMV due to a traffic violation varies according your accumulated traffic points.",
"What else could happen if I don't update my address with you guys?.",
"You won't learn about any insurance problem and we'll suspend your registration and license."
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"Is it that important to update my address at the DMV?",
"By statute, you must always report any change of address to the DMV within 10 days of moving. This applies for the address associated with your license and all addresses associated with your registered vehicles.",
"Do I have only 10 days to report a change of address?",
"Yes, this is required by law. You have to report your new address within ten days of moving.",
"How often do you send inquiry letters?",
"We send about 500.000 inquiry letters per year.",
"I want to know about the traffic points cost.",
"The points is the system used for the DMV to keep track of dangerous drivers. The amount you pay from a DMV charge for a traffic ticket depends on the number of accumulated points.",
"Isn't the DMV charge included in the DRA charge?",
"No, the DRA and DMV charge are separate charges.",
"What if I have an insurance problem and the inquiry letter does not resolve it?",
"In that case, we have to suspend the vehicle registration and, if the problem persists, your license."
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"Hello, I recently moved with my family and I forgot to Update my address. I read an article about the Top 5 DMV mistakes people do, and figured out it'd be a problem if I don't update it. What can I do?",
"Hello. First, you have to report a change of address to DMV within ten days of having moved, for both the address associated with your license and all the addresses associated with each vehicle you have. ",
"It's been 2 weeks since I moved. What are the consequences of not having updated my address within those ten days?",
"You will be charged with operating an unregistered vehicle and/or aggravated unlicensed operation.",
"Ok. I'll pay the charges.I have another question: I'm planning on leaving the state next month, what are the steps I should take? I don't want to leave the state without notifying DMV",
"Well, you need to know that States communicate with each other, so if you leave the state without notifying DMV will be aware of that. Before leaving the state, make sure to resolve any unaswered tickets, suspensions or revocations. \nYou also have to surrender your license(s) plate(s) to NYS when you get to the new state. ",
"Ok. I suppose I have to get a new car insurance in the new state. What happens if by accident I let the insurance lapse?",
"DMV will suspend your registration and license. ",
"Let's say I get to a new state, I register my vehicle, get my car insurance and all that stuff but my coverage is dropped for any reason. What would DMV do in that case? ",
"We would send you an inquiry letter to allow you to clear up the problem. We send 500000 inquiry letters a year, so that's covered. "
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494fe90938a0d159620d0229fbe059b2 | [
"Hi , I forget to update my adress. And What will happen now.?",
"You must inform your adrees change to DMV in ten days. If you are in ten days, please hurry.",
"If I don't, is there any serious problem for me?",
"Yes , in thşs case you can miss a suspensin order, and so you can continue to drive an unregistered vehicle",
"Is it useless to inform the police officer about the situation?",
"No it is not sufficient. You must do more.",
"I didn't know that adress is so important.Is there any other matter where the address is important?",
"Yes There are lots of section about adress. For instance we mail insurance problems to your address.",
"Insurance problems? Like what. Can you explain more?",
"New York State wants every motorist to maintain auto insurance , and we watch your insurance status electronically",
"Does your insurance coverage continue?",
"Yes I think. I will check again.",
"Already, If coverage is dropped, we mail you about that. So your adress is so important."
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1f84f158224bcc4b92bf466b7f0986b7 | [
"What happens if my insurance lapses?",
"Because we all pay indirectly for crashes involving uninsured motorists, New York State requires every motorist to maintain auto insurance every single day a vehicle is registered. DMV works with insurance companies to electronically monitor your insurance coverage",
"When did your insurance lapse?",
"Does it matter?",
"Yes. we mail you an insurance inquiry letter to allow you to clear up the problem",
"What happens if I change address?",
"If you fail to maintain an updated address with us you won t learn that you have an insurance problem and we will suspend your registration and license. Make sure you turn in your vehicle s license plates at DMV before you cancel your insurance policy",
"How much do traffic points cost?",
"DMV maintains a point system to track dangerous drivers. Often motorists convicted of a traffic ticket feel they have resolved all their motoring issues with the local court , but later learn that the Driver Responsibility Assessment DRA is a separate DMV charge based on the total points they accumulate ",
"What happens if I still have a problem afer getting the inquiry letter?",
"we must suspend the vehicle registration",
"When do I need to report my address update?",
" you must report a change of address to DMV within ten days of moving"
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"What happens if I forget to update my address?",
"You must report a change of address to DMV within ten days of moving. That is the case for the address associated with your license , as well as all the addresses associated with each registered vehicle , which may differ",
"What happens if I forget to update my current address?",
"You will miss a suspension order and may be charged with operating an unregistered vehicle and/or aggravated unlicensed operation , both misdemeanors.",
"What happens if I have more questions after receiving the inquiry letter?",
"We will suspend the vehicle registration",
"What happens if I fail to update my address?",
"You will miss a suspension order and may be charged with operating an unregistered vehicle and/or aggravated unlicensed operation , both misdemeanors. This really happens but the good news is this is a problem that is easily avoidable",
"What happens if my insurance runs out?",
"Because we all pay indirectly for crashes involving uninsured motorists, New York State requires every motorist to maintain auto insurance every single day a vehicle is registered. DMV works with insurance companies to electronically monitor your insurance coverage",
"Has your insurance lapsed?",
"Yes",
"We mail you an insurance inquiry letter to allow you to clear up the problem"
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"I just moved. How long do I have to update my address?",
"You have 10 days to update your address.",
"You have not updated to your current address?",
"Not yet, but it's only been 5 days.",
"Are there costs associated with traffic points?",
"Yes, the DRA charge is based on the number of points you have accumulated.",
"Are there any common mistakes people make with the DMV?",
"Yes, there are several common issues people have that could have been easily fixed beforehand.",
"Are there consequences for simple mistakes?",
"Yes, anything up to an impounded vehicle or encounters with law enforcement officers.",
"What happens if my insurance lapses?",
"Your license and registration will be suspended.",
"Will that happen automatically, or will I get a chance to reinstate my coverage first?",
"You will be sent an inquiry letter first, then if it isn't resolved your registration will be suspended."
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6ad62ea7a0a74030c0df7cd5be594e1f | [
"Can I know if anybody asked for my records?",
"Yes, since the records of searches are public we'll inform any motorist if his records were searched.",
"it looks like my browser is not compatible with your website.",
"You should visit https://encryption.ny.gov/ to check the compatibility of your website and if it says that is not compatible, please update your browser.",
"I need to contact DMV about my dial-in search account",
"Our contact address for that is NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137e - mail",
"Sorry, it looks like my chat didn't show your message well, can you please how to tell me how to contact DMV about my dial-in search account.",
"ok our mail address for dial-in search account related problems is NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137",
"What should I do if your site says my browser is not compatible?.",
"First, you should update your browser to its newest version available.",
"What info can you give me about those that search for my DMV records?",
"We can supply you with the name and business address of the Dial-In account holder and the time, date and search criteria they used for the records.",
"Just to check the address of contact is correct please tell me if this is the right one: NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137",
"Yes, that's correct."
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f37f2bd7ba6325cd54b73559e0989b89 | [
"I need to know if DMV could contact me regarding my dial-in searches I do with my dial-in search account.",
"Yes, DMV can ask you about your dial-in searches. We do this to monitor compliance with the DIAL-IN Terms of Service.",
"What about if I didn't perform the search I'm asked about?",
"If you or any of the known users performed the search, you should contact us immediately. You have to respond to our inquiry about the dial-in search or your search privileges will be suspended until you respond.",
"What kind of documents or business records can I use to document my searches",
"Some examples are invoices, retainer agreements, consent forms, and surveillance reports, among other types of records. You should maintain these records to comply with our terms of service.",
"How much should I pay for the dial-in search account fees?",
"The first deposit have to be enough to pay for two months of searches.",
"What is the contact address for problems related to my dial-in search account?",
"you can mail the DMV to NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137"
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"I want to know about dial-in search accounts.",
"I need to do searches for DMV records for driver licenses and other info. Can I use it for this?",
"Yes, with the Dial-in service you can actually search for records of driver licenses, registrations and other similar information at the DMV. This service is typically used by attorneys, insurance and private investigators, process servers and security personnel.",
"Are the records given by this service public records?",
"Yes, al the records of searches are public records",
"Will I get an account to check my application?",
"Yes, an account will be created for you and we'll send you your account number and password. Your account number will never change.",
"is there a fee for using the dial-in search account?",
"Yes, there's a fee that we must charge according to the NYS Vehicle and Traffic Law. This fee applies to private persons, commercial organizations and not-for-profit organizations.",
"Do I need anything specific if I perform a search on behalf of a client?",
"You'll have to show permissible use of your client and your client-agent relationship."
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"Can a motorist know if I searched his records using the dial-in search account?",
"Yes, we will if asked. All the records of searches are public.",
"What info would the motorist get when asking if his records were searched?",
"As I mentioned before, all the search records are public records.",
"Are your security protocols strong enough to protect the data?",
"Our security protocols are being upgraded to ensure the protection of your data.",
"Would the upgrading of the security protocols affect the compatibility of my browser?",
"Due to the upgrading of our security protocols, you should make sure your browser is compatible.",
"What kind of clients usually use the dial-in search account service?",
"The most common clients are attorneys, security personnel, insurance and private investigators and process servers.",
"How can I verify if my browser is compatible?",
"You can visit https://encryption.ny.gov/ , there you will be informed if your browser is incompatible."
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"Can you tell me about browser compatibility?",
"You should know that we are improving our security protocols to better protect your data.",
"Can you give me an address for dial-in search account consultations?",
"You can mail DMV at NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137",
"how many digits is the account number?",
"You'll be sent a seven-digit account number that will never change.",
"What can I do if my browser is not compatible?",
"You should update your browser to its latest version.",
"I need to check my browser compatibility.",
"To check for your browser compatibility yo should visit https://encryption.ny.gov/",
"Why would DMV ask me about my searches?",
"We need to verify the compliance of the dial-in Terms of Service.",
"Would the dial-in search account service be useful for an attorney?",
"Yes, attorneys are among our most common clients."
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"tell me about the dial-in search account website and browser compatibility",
"About the website, we can assure you that your data is safe thanks to our upgraded security protocols.",
"Can you give me a mailing address to contact the DMV about my dial-in search account?",
"the DMV contact address is NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137",
"where should I send the form for applying for an account?",
"you should send the form to Data Services - New Search AccountNYS Department of Motor Vehicles6 Empire State PlazaAlbany , NY 12228",
"The website says that my browser is not compatible.",
"We recommend you update your browser to its latest version.",
"How can I verify my browser compatibility?",
"You can verify your browser compatibility by visiting https://encryption.ny.gov/",
"How should I pay for my dial-in account fees?",
"Customers must include a deposit with the application and the first deposit should be enough to pay for the first 2 months of searches.",
"Can you repeat the address where I should send the form?",
"Yes, the address is Data Services - New Search AccountNYS Department of Motor Vehicles6 Empire State PlazaAlbany , NY 12228"
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"Hi, I'm constantly searching DMV records for driver license, registration and insurance information. So I thought I'd get a DIAL-IN search account, but I need to fill the form MV-15D. I've been trying to get the form on the website but it's seems the website is down, or maybe my browser is not compatible. Could you assist me with that? ",
"We are currently upgrading our security protocols to better protect your data, so the platform has been down recently, but right now the website if available. If you want to check whether your browser is compatible, visit https://encryption.ny.gov/.",
"Thanks, I checked and my browser it's not compatible, what should I do now?",
"Upgrade your browser to the latest version. ",
"Done, so now to re-verify whether is compatible should I go to the same link?",
"Absolutely, visit https://encryption.ny.govc to verify again. ",
"Thanks, I already got in, but I can't seem to download the form. How can I contact DMV about this? I need to get that Dial-in search acount asap.",
"You can contact DMV at: NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137 [email protected]",
"Thanks! But why can't I download the form? Does it have anything to do with the new security? ",
"Yes, we upgraded our security for better protection of the data. So, now you can't download any form as you usually did, to request a form you have to contact DMV.",
"Can I visit the page with mi phone? ",
"Yes, most of smart phones have compatible browsers. Visit https://encryption.ny.gov/ to check that. "
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"I've searched a motorist's records, will he know I did it?",
"Yes, he will be informed as search records are public records.",
"I had to pay a fee for using DIAL-IN search account, why?",
"According to the NYS Vehicle and Traffic Law, we must charge a fee to search DMV records. It is a legal step that must be met by private persons, commercial organizations and not-for-profit organizations.",
"I have filled out and submitted the Motor Vehicle Record Search Account Application MV-15D form, how do I know if it was accepted?",
"If your application is complete, we will create an account and send you the number and password. The account is made up of a 7-digit number that will never change.",
"I have forgotten my Dial-in Search Account data, what should I do?",
"To solve your problem with your Dial-in Search Account, you must contact us at: NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228.",
"I understood that records of searches are private, is this true?",
"No, records of searches are public records."
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"Hey, i'm having some issues with your site not opening in my browser?",
"We are currently going through upgrade for our security protocols in order to offer you a better data protection.",
"Oh, i see. Yeah, tought you could be doing any of that, but wanted to be sure. Anyway, i wanted to go on some records searching, there is any fee involved if i use a Dial-In search?",
"Indeed, you have to pay a fee for search DMV records. Whether you are a private person, an commercial organization or an NGO, there is a fee for using that service, according to law.",
"Thanks. Can i pay that fee with my credit card?",
"No, sorry, but at the moment DMV isn't accepting any payments with credit cards.",
"Um, ok. Now back with browser issue, what about if i'm still having problems with your page after being updated?",
"In case that occurs, just update you browser to its newer version and try accessing once again.",
"I'll do that, thanks. One more question, if i request some searches being delivered to me via mail-order, do i need to pay for them in which way, please?",
"In that case, you can use you account balance to make the corresponding payment for those mail-order searches."
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"I would like to know about DIAL-IN search account and can i get one?",
"DIAL-IN is a service provided to search regularly records that DMV has on driver license, registration, vehicle title or insurance information. If you need this service, then you can get one.",
"So that is all about the service?",
"Is that all i need to know about DIAL-IN service?Do i need to pay any fees to use this service?",
"Yes but you need to know about the permissible uses of DMV records. There are some limitations which you can view in more details at Drivers Privacy Protection Act DPPA [ 2 ] . The fee applied to private persons, commercial organizations and not - for - profit organizations. This is according to the NYS Vehicle and Traffic Law. ",
"Do i need to prepare or keep any documents for the searches I perform?",
"Yes. You need to show records of business purpose of the search. These records may include invoices, employment applications and any other types of documents related to the purpose of the search. The DMV may request these documents according to the Term of Services of the Search Account.",
"What organizations are exempted from search fees?",
"Organizations that are exempted from the search fees are any public organizations and other private entities acting pursuant to section 722 of the New York State County Law that makes a search due to a public purpose.",
"What do I need to do if the DMV inquire me about a search that i did not perform?",
"If something like that happens, you first need to check whether other users of your account did the search. If that is not the case, you need to contact the DMV immediately to inform about this.",
"If I searched a motorist records, will the DMV tells the owner of the records?",
"Yes. This is because, the records of searches are public records and the DMW will inform the motorist if the motorist ask the DMV."
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"Do I need to check browser compability for DMV Dial-in Search Account?",
"Yes. Since our security protocols are currently updating, You need to make sure that your browser is compatible to use any of the state's government websites.",
"To do this, you can visit https://encryption.ny.gov/ [ 6 ] .",
"So, as long as my browser is compatible to use any of the state 's government websites, it should be compatible with the Dial-in Search Account?",
"Yes. Therefore, if it is not compatible, you just need to update it to the latest version.",
"Okay. So i do not need to switch to different kinds of browser?I just need to update to the latest version?",
"Can you give me some examples of business records that I must keep in order to document the searches?",
"Yes. Just update it. Examples of business records to keep can be invoices, retainer agreements and accident reports. These documents can be any kinds of document to justify the reason you perform your searches.",
"May i know how to contact you guys for my Dial-in Search Account?",
"There are few ways to contact us. You can always come to our physical location at NYS DMV DIAL - IN Accounts Room 2316 Empire State Plaza, Albany , NY 12228. You can also email us at [ email protected ] [ 5 ] .",
"How do i pay for the searches that i have done?",
"We would subtract the fee from the balance in your account.",
"Does security protocols update relates to browser compatibility?",
"Yes. In order to better protect your data, we need to update it. Updating the security protocols means that latest version of browser is needed to enable the updates to be executed."
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"will you tell a motorist if i search their records?",
"yes. records of searches are public records",
"did you ask the dmv if your records were searched?",
"Yes",
"the dmv supplies the name and business address of the DIAL - IN account holder",
"what about browser compatibility?",
"please visit https://encryption.ny.gov",
"how do i contact dmv about my dial-in search account?",
"you can contact use at : NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany",
"what the area code",
"12228",
"are there fees for using a dial-in search account?",
"there are some organizations that are exempt from search fees",
"what is their phone number?",
"473-2137"
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"Can you tell me how I will know if my application has been accepted?",
"Sure, we will have to review your application first.",
"We will let you know if it is not complete.",
"I believe it has all been filled out.",
"We will send your application back with what is wrong and give more instructions on what to do if something else is needed.",
"How do I pay for the DIAL-IN Search account fees?",
"You will pay those fees once we accept your application.",
"How do I know if there are fees for using a DIAL-IN search account?",
"Some organizations are exempt from search fees. Any public organization , its officers , a volunteer fire company , a volunteer ambulance service , or a legal aid bureau or society or other private entity acting pursuant to section 722 of the New York State County Law , that makes a search for a public purpose, is exempt from the search fees.",
"How do I know if it's a public organization?",
"For more information, please visit our Escrow Accounts page.",
"How do I apply?",
"Go to Data Services - New Search Account NYS Dept of Motor Vehicles."
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"Can I use insurance documents from other states?",
"We can't accept any out-of-state vehicle insurance coverage of any kind.",
"My vehicle was registered in New York. what insurance should I use?",
"All vehicles registered in New York must have New York State auto liability insurance coverage.",
"I own a motorcycle, do I need to get insurance for it?",
"If you're going to use your motorcycle on any public road or highway you must have insurance coverage. Motorcycle registrations are only valid for one year and expire on April 30.",
"What if I use my motorcycle only on the outskirts of the city?",
"Any public road counts so you have to get insurance coverage.",
"With how many names can I register a vehicle?",
"There're only 1 or 2 names allowed on a registration registrant. Both, the primary registrant and the co-registrant must sign the vehicle registration and provide proof of identity and date of birth."
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"What out of state insurance documents can I give to DMV?",
"We can't accept any out of state insurance documents of any type.",
"What can I do to get an acceptable insurance if my vehicle is registered in New York?",
"Since we will not accept any out of state insurance documents, your vehicle must have New York State auto liability insurance coverage.",
"So, since my vehicle is registered in New York, does that mean that I have to get a New York-based insurance?",
"Yes, your vehicle must have New York State auto liability insurance coverage.",
"Do I need to have insurance coverage for a motorcycle?",
"Yes, if you are going to use your motorcycle on a public road or highway, you must have insurance coverage.",
"What should I take into consideration for my liability insurance coverage?",
"Your liability insurance coverage must remain in effect for as long as your registration is valid, there are exceptions for motorcycles."
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2e57b0f1649126e40147190d4d65ae62 | [
"Do I need to get insurance to register a vehicle in New York State?",
"Yes. In order to register your vehicle in New York State, you need to have New York State issued automobile liability insurance coverage.",
"for how long should the liability insurance coverage remain in effect?",
"As long as the registration of your vehicle remains valid.",
"Does this apply for motorcycles too?",
"There are some exceptions for motorcycles.",
"Regarding the name on my vehicle registration application and the one on the Insurance Identification Card, do they need to be the same?",
"yes, the names must match in both documents.",
"Can I submit copies or faxes of my Insurance identification card to the DMV?",
"yes, you can. But take into consideration that the card will be rejected if the DMV barcode reader can not scan the barcode."
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7c32a9addbe97cbb8b55dd7378091022 | [
"Do I have to get insurance to register my vehicle?",
"Yes, you have to. DMV requires auto liability insurance to be able to register a vehicle in New York.",
"I have a vehicle registered in New York, where should I get the insurance.",
"for vehicles registered in New York, you have to get a New York State auto liability insurance coverage.",
"Should the copy of my Insurance Identification Card be perfectly legible?",
"Yes. The DMV will not accept a card if our barcode reader can't read the barcode.",
"Should I get insurance for a motorcycle?",
"Yes. If you plan to ride your motorcycle on any public road or highway, you must have insurance coverage.",
"So can I use a copy or fax of my Insurance Identification Card to give it to the DMV?",
"We do accept copies and faxes of Insurance identification cards, just make sure that the barcode is perfectly legible or it will get rejected if the DMV barcode reader can't scan it."
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6af22c0acf99a8ae685f36374f843705 | [
"I need to know if I have to get insurance to register my vehicle.",
"Yes, this is a requirement to register a vehicle in New York, you have to have auto liability insurance.",
"Will the DMV accept a fax of my Insurance identification card?",
"Yes, but make sure it's clearly legible. If the DMV barcode reader can't scan the barcode your card will be rejected.",
"How much last the registration for a motorcycle?",
"It lasts for 1 year.",
"Do the names on my vehicle registration application and insurance identification card have to match?",
"Yes, the names must be the same in both documents.",
"will the insurance company give insurance proof after getting the insurance?",
"yes, the insurance company will issue proof of insurance in two ways."
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0ff7ad2dd0d8e9d65c34be0175a79b7a | [
"In order for me to register my vehicle, do I have to have an insurance policy in place on that vehicle",
"For you to register a vehicle in New York, it is a requirement of the DMV that you have auto liability insuranc ",
"I have a question in relation to my vehicle registration application. Does my name on that application form have to match my Insurance Identification Card",
"Yes, your name as it appears on your insurance card must match the name that appears on your vehicle registration application",
"Are there any restrictions in place regarding out-of-state insurance and what are the implications of not having these in order",
"You cannot drive your motorcycle on public highways without having insurance in place. If your name differs from your insurance to your registration, your insurance coverage may lapse and become invalid, which could result in the DMV suspending your driver license and registration ",
"I will have a problem in providing my original Insurance Identification Card. Will the DMV be able to accept a copy or a fax?",
"Once the DMV barcode reader can read scan the barcode on your Insurance Identification Card, this will be acceptable",
"What type of policy do I need to have in place before I can register a vehicle?",
"Auto insurance liability is a pre-requisite before you can register a vehicle in New York"
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ce03f757b42419a8ebb693d7c9627d47 | [
"Do I need insurance to register my car?",
"Yes. New York law requires that you have auto liability insurance coverage.",
"What happens if I forget to maintain my insurance?",
"Unfortunately you will be without registration and without a driver's license because the DMV will suspend both.",
"Can I submit a copy of my Insurance Identification Card to DMV or should it only be the original document?",
"You can submit a copy or even a fax as long as the DMV barcode reader can read and scan the barcode, otherwise, the DMV will not accept your card.",
"What do I do to register my vehicle if I already have my insurance?",
"Once you have your insurance, the insurance company must show proof of insurance.",
"How many names can there be in the vehicle registration?",
"1 or 2 names on a registration registrants.",
"What kind of insurance do I need to register my vehicle?",
"New York law requires that you have auto liability insurance coverage with a minimun amount of liability coverage of $10,000 for property damage for a single accident.",
"Can there be 2 different names in the vehicle registration?",
"There can only be 1 or 2 names on a registration registrants. Fill and sign the form Vehicle Registration/Title Application PDF MV-82 and provide their proofs of identity and date of birth. Both names must appear on the Insurance ID Card."
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d77bed8d891da4e8e4374822dcbb98f3 | [
"Hey, do I need an insurance to register a vehicle? If so, what are the New York State Insurance requirements.",
"Yes, the DMV requires auto liability insurance to register a vehicle in New York .\n",
"Okey, I have a bit of a problem: I have a different name on both my vehicle registration application and my Insurance Identification Card, do they have to be the same or that woudn't be a problem?",
"Yes, that's a problem. Your insurance cards and vehicles must have the same name.",
"I'll sort that out then. I want to know what sort of proof will I receive after getting the insurance?",
"Your insurance company will issue a proof of insurance in two ways: \n1) They will either give you to original NY state Insurance Cards or provide you with acces to your digital electronic NY State Insurance.\n2) They will send an electronic notice of insurance coverage to the DMV.",
"Great! I accidentally lost my Insurance Identification Card but I have a copy, would DMV accept a copy or a fax of my IIC?",
"Yes, they accept faxes or copies. Don't worry about that. However, if the barcode is not readable DMV won't accept it. ",
"Thanks! One more question, I was living in a different State a few months ago, so I have an Insurance coverage from another state, If I want to register my vehicle here in new york can that out-of-state insurance be accepted? ",
"No, those documents are not accepted. If you want to register a car in New York, it MUST have a New York State insurance coverage."
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d544d461086e7facc9fec5206cb6eadc | [
"Hello, good morning. I recently moved here to New York and I want to get an Insurance for my new car. I was hoping you could help me with the requirements, and also telling me if my out of state insurance document would work?",
"For the requirements you just need your ID, your car, and the minimum wave coverage which is $10000, go to a DMV and you can begin your process. \nRegarding out of states documents: No. We will NEVER accept out of states insurance documents/coverages",
"But what can I do with my insurance from another state?",
"If your coverage time haven't lapse you can still use it there. Whenever you go to a different state, that you have an insurance in, DMV will cover you there. So, if you ever go back to that state your insurance will still work. ",
"If my vehicle is registered here in new york, would that be a problem when I visit another state I have a insurance in? ",
"If your vehicle is registered in New York, it MUST have a New York insurance. If you go to texas (where you have a Insurance coverage) you'll have to first register the vehicle there, in order to be able to use their insurance. ",
" What if I don't use the vehicle?",
"As long as your registration is valid, your insurance will remain in effect.",
"Does that work for motorcycles too? ",
"Motorcycles are the black sheep in the family:Your motorcycle must have insurance coverage any time it is operated on a public road or highway. Unlike most other motor vehicles, motorcycles are registered for one year rather than two. By any means your motorcycle should operate on public highways without liability coverage in effect.\n",
"When do my motorcyle registration expire? ",
"On April 30."
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4f4ecf4f2b55a32c7636046832a780c2 | [
"or can i register without one?",
"yes",
"no",
"Could i use other than New York State issued automobile liability insurance coverage?",
"No you could not and you need to maintain the coverage to avoid suspension of your vehicle registration and driver license by the DMV.",
"Is it compulsory that the name on the insurance card and vehicle registration application must be similar?",
"Yes. It must be similar.",
"Why would the DMV suspend my driving license if i am unable to maintain my insurance coverage?",
"It is up to the DMV. The DMV may or may not suspend both the vehicle registration and driving license when you are unable to maintain the coverage.",
"What is the minimum amount of liability coverage for a single accident?",
"It is $ 10,000 for a single accident.",
"Can i just sent copies or fax my Insurance Identification Card?",
"Yes but please make sure the barcode on the document is clear because the DMV will not accept a card that the DMV barcode reader could not read.",
"What if the name on my vehicle registration application and Insurance Identification Card does not match?",
"You could not proceed with the registration."
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afe95ae4226e9b2b691fae4298351875 | [
"I was just wondering if i need insurance to register my vehicle?\n",
"yes, the DMV requires you to have insurance in order to register your vehicle.",
"would you like me to tell you some more information?",
"Yes, please",
"sure. When you get insurance there are 2 ways that your insurance company will provide you with in order to provide you with proof that your insurance has been accepted.\nIt will either give you 2 original NY State Insurance ID Cards or provide you with access to an electronic version of your NY State Insurance ID Card",
"Will the DMV accept a copy of my insurance ID card?",
"Yes, however, the card will not be accepted by the DMV if there are issues with the barcode reader being unable to scan or read the barcode.",
"When do I need to register my vehicle?",
"You must register it within 180 days once your insurance ID card has been accepted",
"so, i must get insurance in order to register my vehicle?",
"yes",
"does the name on my application form and my insurance ID card need to be the same?",
"yes\n",
"Do I have to get my insurance from New York? Do you accept out-of-state insurance?",
"No, we do not accept out-of-state insurance. The insurance must be from New York "
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14bf00331123b8ad7ddef90f7de8b081 | [
"Tell me about county taxes and supplemental fees",
"This are taxes that all residents of New York City and several counties in New York must pay for the registration of a commercial vehicle or the renewal of any commercial vehicle registration. These taxes are collected by the DMV for the city and the counties.",
"What about the supplemental MCTD fee for taxis?",
"In the case of a passenger vehicle like a taxi, the supplemental MCTD fee is $50 for two years. All registrants for TC vehicles must pay the tax,",
"How much is the vehicle use tax?",
"It's $80 for 2 years for all passenger vehicle registrations and renewals. For Livery and for-hire vehicles, the tax is $400 for one year.",
"My vehicle registration is from Manhattan, New York. Does the tax apply to my vehicle?",
"Yes, your location apply to the vehicle use tax for all passenger registrations and renewals.",
"tell me about the sales tax, how can I determine the fee?",
"For this, you should add 3.25% to the fee listed on the cart and then change the result to the nearest 0.25$"
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2584ea78406f561ad23b66abcd9a7cee | [
"I need help to determine the fees of my commercial vehicle.",
"To determine the correct fee you have to use both the registration fee and county use tax charts.",
"What fees apply if my vehicle is registered in Manhattan, New York.",
"For the renewal or original registration of all passenger vehicles, the vehicle use tax is 80$ for 2 years and for livery and for-hire vehicles in these registration classes, the fee is 400$ for 1 year.",
"What about the supplemental MCTD fee?",
"The supplemental MCTD fee is 50$ for 2 years.",
"And for the use tax for counties outside of New York City?",
"You can see the use taxes and supplemental fees for all original registrations and renewals on the chart. The sales tax depends on the purchase price and your locality. You can go to the Department of Taxation and Finance website to see the current sales tax rates per jurisdiction.",
"Where can I know more about these taxes?",
"You can ask the city or county where you reside or have a business.",
"What charts should I use to determine the fees for commercial vehicles?",
"You have to use the registration fee and the county use tax charts."
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"I need help on how to calculate the fees of a commercial vehicle.",
"For that, you have to use the charts for the registration fee and the county use tax.",
"Please tell me more about the county use tax chart for counties outside New York City,",
"You can use the chart to determine the use taxes and supplemental fees for all original registrations and renewals. For example, the amount of sales tax depends on your locality and what was the purchase price. You can know more about the current rates by jurisdiction at the Department of Taxation and Finance website.",
"When does the county use tax applies to me?",
"This tax is for all the residents of New York City and several counties in New York, and it applies to all the registrations and renewals of commercial vehicles.",
"I reside in New York City and I'm exempt from the NYC vehicle use tax, what should I do.",
"In your case, you should get form UT-11 from a local DMV office or a DMV call center.",
"I want to know more about these taxes.",
"You can ask the city or county where you currently reside or have your business.",
"I want to know more about the registration fee chart.",
"The fees on this chart are for commercial vehicles that are less than 18000 lbs in weight. For diesel commercial vehicles that are 8501 pounds or more in weight, there is an additional fee."
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05b2d770c75bb572a85795ef15e7cf87 | [
"Can you please tell me more about the county use taxes?",
"This is the tax that applies to all residents of New York City and several counties in New York for the registration or renewals of a commercial vehicle",
"Can you tell me how to determine the fees for a commercial vehicle?",
"For that, you can use the registration fee and the county use tax charts.",
"How should I calculate the correct fee?",
"You have to add 3.25% to the fee listed in the chart and then change the result you get to the nearest 0.25$.",
"What form should I use If I'm from outside New York City and exempt from the vehicle use tax in my county?",
"For your case, you have to complete form UT-11C",
"What can I use the use tax chart for counties outside New York City?",
"This chart shows the use taxes and supplemental fees for all the original registrations and renewals.",
"And what if I'm from New York City and exempt from the NYC vehicle use tax?",
"Go and get the form UT-11 from a local DMV or from a DMV Call center"
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8c6cd87f7e375ca7133e6aef64571f4c | [
"I want to know about the fees for commercial vehicles.",
"You can use the registration fee and county use tax charts to know your registration fee and county use fee.",
"Where can I get the UT-11 form?",
"You can get the form from a local DMV office or from a DMV call center.",
"So what is the chart for county use tax?",
"The chart have the same name, county use tax chart.",
"Where can I know more about these taxes?",
"You can ask your city or county about these taxes.",
"Help me determine the correct fee.",
"ok, you have to add 3.25% to the fee listed in the chart and then change the value you get to the nearest 0.25$."
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201c3cdadbca8728e390792201cdc049 | [
"I need to know the fees for my car, please.",
"You must use both the registration fee and the county use tax charts to determine your registration fee and the county use tax",
"How much is the Supplemental MCTD fee and who is responsible for regulating the \"TC\" plates?",
"The Supplemental MCTD fee is $50 for two years and $25 per year. The New York City Taxi and Limousine Commission regulates all \"TC\" vehicle plates",
"I live outside of New York and I'm exempt from the vehicle use tax in my county, How do I pay my fees?",
"You must complete the form UT-11C if you are living outside New Yor City.",
"I am from New York and I want to register my vehicle. Do I have to pay any taxes? If so, where should I go?",
"Yes, you must pay a vehicle use tax when they register a commercial vehicle, To pay your vehicle taxes, you must go to the nearest DMV office or your preferred one.",
"I'm a little lost, I don't know anything about paying my vehicle taxes or where to go.",
"Don't worry, ask in your city or county where you reside."
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02aac14a4ec65acc080a056b9eb937b9 | [
"Morning, I would like to have some information regarding my taxes and fees. I got a car today, do I have to pay an use tax or fees?.",
"If you are a resident of New York, you MUST pay a vehicle use tax when you register your car. ",
"I'm in a county outside of NY, could you tell me the use tax and fee that I have to pay?",
"To determine the use tax you should be paying in counties outside of NY state please use this chart: www.chartfortaxesoutsidenewyorkstate.com, find your location in the chart and then add 3.25% to the fee listed in the chart. ",
"Ok, I have the chart. But I don't know understand it. Could you help me out with that? ",
"The chart shows you a list of counties: find the one you are living in and see the amount of the use tax.\nYou also have one chart for the registration fee depending on how much your vehicle weights. ",
"I have some questions regarding those taxes, with whom should I talk? ",
"You can ask the city or county where you reside. They will help you. ",
"Ok, because it seems that I am exempt from the vehicle use tax in my county.",
"If you are exempt from the vehicle use tax, please complete the form UT-11C."
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4bd7b3c79d961200c5c076234cddbadf | [
"I need to know how much is the fee for my vehicle.",
"You must check your county use tax charts to determine your registration fee and county use tax.",
"What kind of vehicles can I see in the registration fee chart?",
"Commercial vehicles that weigh less than 18,000 lbs, Diesel-powered commercial vehicles that weigh 8,501 pounds or more require an additional fee.",
"I live in New York and I am exempt from the NYC vehicle use tax, what should I do?",
"You need to fill the form UT-11 at DMV office or a DMV Call Center.",
"And what should I do if I live outside of New York and I am also exempt from the vehicle use tax in my county?",
"In that case, the form you must fill out is the UT-11C.",
"I am going to register my vehicle and I don't know if I have to pay a vehicle use tax or where to pay. Can you help me?",
"You must pay a vehicle use tax when you register a commercial vehicle or renew a commercial vehicle registration if you are residents of New York City. The DMV is responsible for collecting all taxes in the city and its counties.",
"How can I know the fee I must pay?",
"Add 3.25% to the fee listed in the chart and change the result to the nearest $0.25."
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727b6d5ade4048f00b5cfa5a95a80360 | [
"Hello, I want to know about county use taxes and supplemental fees.",
"these are taxes that all commercial vehicles must pay as residents of New York City and other counties in New York. This is a vehicle use tax that the DMV collects for the city and the counties.",
"Do you have more questions about these taxes?",
"Yes, please, where can I get more info about it.",
"You can ask the city or county in which you reside or have your business.",
"Does this tax apply for the renewable of commercial vehicles?",
"Yes, the vehicle use tax applies for commercial vehicles and the renewal of commercial vehicle registration.",
"In the county I currently reside, I'm exempt from the vehicle use tax. What should I do?",
"You have to complete the form UT-11C",
"What are the fees for vehicles from Manhattan",
"For all passenger vehicle registrations and renewals, the fees are 80$ for 2 years of Vehicle use tax and 400$ for 1 year for livery and for-hire vehicles.",
"tell me about the county use tax chart for counties outside of New York City",
"This chart shows the use taxes and supplemental fees for registrations and renewals. For the sales taxes, it depends on the purchase price and your locality. You can get more info about the sales tax rates by jurisdiction at the Department of Taxation and Finance website",
"What if I'm from New York City and exempt from the vehicle use tax?",
"for that case, get the form UT-11 from a local DMV office or a DMV call center."
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47bfc651569c3d7610cbd4d7f9d92274 | [
"\nI would like to know the cost of the registration fee of a commercial vehicle",
"debe pagar un impuesto sobre el uso del vehículo",
"If you have questions about these taxes, I will help you solve it.",
"\nI might have some questions about it.",
"What would be the final cost on a rental vehicle?",
"\n$ 400 for 1 year",
"Does my location influence the cost?",
"\nYes, the amount of the sales tax depends on the purchase price and its location.",
"What happens if I am in New York city.",
"\nobtain form UT-11 from a local DMV office [1] or a Call Center",
"\nIs New York an exempt city?",
"Yes, New York Bronx, Kings (Brooklyn), Nueva York (Manhattan), Queens, Richmond (Staten Island)."
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4c0ce77d02f128ff3ee14ca46b5074ed | [
"Can you help me determine my total registration fees for my commercial vehicle?",
"I will be happy to assist you with that. Does your vehicle weigh more than 18,000 lbs? 9",
"And is this the original registration of your vehicle?",
"Yes my vehicle is less than 18,000 lbs.",
"And this is the original registration of my vehicle.\n",
"Also, are you transferring vehicle plates from another vehicle?",
"No I am not.",
"Original registration fees include vehicle plate is $25 and the fee for the title certificate of $50. The chart will determine additional fees. 5&6",
"Thank you. Do I have to pay use tax?",
"For some counties outside of New York City, there is a use tax. Refer to the chart.",
"Ok thank you.",
"Hope this has been helpful."
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7b12a88d3fefc83153d143495691f35b | [
"Can you tell me when do I need to surrender my plate¡",
"You should surrender your vehicle's plate before you end the vehicle's liability insurance coverage.",
"I lost my plate, what should I do?",
"You have to report your lost plate and surrender the registration to the DMV. The DMV will issue you a new registration and plate.",
"Can another person surrender the plate for me and what would I need after?",
"you just have to make sure that the other person gives you the FS-6 T receipt for your records.",
"What about refunds. will I get a refund for my surrenderd plate?",
"That depends. You can check the section \"registrations refunds for surrendered plates\" for more info about that ",
"In case I need to surrender my plate temporarily, can I do it?",
"Yes, you can. There's more info about this in the section \" special procedures to surrender plates for a season - temporary surrender of plates\"",
"How should I mail my plate so I can get the FS-6 T receipt?",
"You should send the plate via registered or certified mail and request a return receipt, that way you can be notified by the US Postal Service that we received the plate."
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6b1d6e3b580b24ca96973d6ffac14ec3 | [
"I need to surrender my New York State plates.",
"And in case my vehicle's plates are from another state, can I surrender them to the New York State DMV?",
"No, for that, you have to surrender the plates to its state DMV.",
"Will I get my driver license suspended if I can't surrender my trailer's plates?",
"Usually, trailers don't need liability insurance, so the DMV will not suspend your driver's license if you can't surrender the trailer's plates.",
"If I have a trailer, do I have to surrender its plates?",
"Only if your trailer doesn't have a valid registration.",
"Can I give my plates to another person?",
"No, unless that person is going to surrender your plates for you.",
"What would be the date used as the surrendered plates date?",
"The date we use for the surrendered plate dates is the mail postmark date."
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dbae0f26657edabd36b6aaca869c51b8 | [
"Can you tell me what to do to surrender New York State plates?",
"Can I do it by mail?",
"Yes, to do it by mail you first need to remove plates and stickers,",
"What do I have to do if my plates were destroyed?",
"You have to report your destroyed plates to the DMV and surrender the registration. The DMV can issue you a new registration and plates.",
"What else do I need to do after removing the plates?",
"Remove the plates and the stickers.",
"My plates were destroyed.",
"What should I do about it?",
"I can't surrender my plates.",
"Just report the destroyed plates and surrender the registration. Later the DMV will give you a new registration and plates."
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bf41bded46675e76c191f66ad66e3a73 | [
"I want to know about motorcycles and trailer plates.",
"Do I have to surrender my motorcycle's plates?",
"It's not needed to surrender motorcycle's plates, you only should make sure to have it insured if you ride it.",
"So, I have to get insurance for my motorcycle?",
"yes, you should keep your motorcycle insured if you ride it.",
"And what about trailer's plates, do I need to surrender trailer plates?",
"Some trailers do not need to have liability insurance but if your trailer doesn't have a valid registration, you must surrender the plates.",
"Will the DMV suspend my license if I don't surrender my trailer's plates?",
"Usually is not needed to surrender a trailer's plates, so the DMV won't suspend your license if you fail to surrender the plates, Is just recommended to surrender any unused vehicle's plates to make sure the plates are destroyed.",
"My plates were stolen.",
"What can I do if I have to surrender stolen plates?",
"yes, my plates were stolen.",
"You have to report the stolen plates and surrender the registration, then the DMV will give you new registration and plates.",
"how should I mail my surrendered plates?",
"mail the plates by registered or certified mail and ask for a return receipt."
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4f4de7c06bd470791539429f3c5ddcea | [
"I went to a mall and stole my car plates in the parking lot, what should I do?",
"I'm sorry for that. Did you surrender your registration?",
"Yes, I did it.",
"You must report the theft of your plates and surrender the registration in order to obtain new plates and registration from the DMV.",
"If the plates were stolen from a trailer without liability insurance, would I have problems requesting new plates? Will I have problems with my license if fail to surrender a stolen plates?",
"Normally a trailer does not need liability insurance, and no, the DMV will not suspend your driver license if you fail to surrender the plates.",
"I want to give my plates to a friend, is that possible?",
"Just if that friend will surrender the plates for you.",
"What form should I fill to surrender my plates?",
"The Plate Surrender Application PD-7 for each set of plates you are surrendering, you must to bring the plates and the form PD-7 to a DMV office."
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2fb80f530d9b0a5f28bc2d3917cb40ec | [
"Hello, I'm going to another state for a month. So I'd like to temporary surrender them. Could you assist me with this?",
"The thing is I'm going on holidays to another state for about 3 weeks so I need to register my vehicle if a different state and that's why I'm surrendering my plate; but as I'll be back in less than a month I'd like to have my same plate and I also think the process would be easier than getting a new plate... so can I surrender my plates temporarily?",
"Yes, you can. See special procedures to surrender plates temporarily here: www.dmvtemporal.com",
"Okey, thanks. Btw, last week we got a plate stolen from one of our vehicles. Do I need to surrender the registration?",
"Yes, you have to surrender the registration. Please report the plate as stolen, and then surrender the registration.",
"What if is a motorcycle? Do I need to surrender the plate?",
"It's not necessary to surrender motorcycle plates, but your motorcycle must be insured if you ride it",
"Got it! About my temporary surrender, I read in the link you sent me something about a fee. What's that fee if I go to a DMV office to surrender the plate?",
"DMV offices will charge you a $1 fee to process the surrender",
"I think I'd rather do that online, so how can I get the FS-6 T receipt if I do the process by mail?",
"We will mail you your FS-6 T receipt",
"Awesome! One last question, is it necessary to surrender trailer plates?",
"If the trailer has no valid registration, you MUST surrender the plate. "
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9eeb5f80b44986e2f417a943ab1e6eb9 | [
"Hi, good morning, please i need help on temporary surrender.",
"Need to know if my plates can be surrendered temporarily?",
"Sure you can. In any case, you need to go and check under special procedures to surrender your plates temporarily for a season.",
"Thanks, i'll sure do that. Um, when i surrender my plates, i just turn them in as they are and no problem?",
"No. You need to remove some things from the plates first before surrender. You have to remove any plate frames and fasteners, as well as any sticker you may have attached on it. Besides, you need destroy the registration and inspection stickers you have attached into your windshield.",
"Got it. There is something else i need to do along with the removal?",
"Yes. Along with that, you nee to complete the Plate Surrender Application form PD-7 for each set of plates you present to surrender. When you complete that, you can proceed to mail both the application and the plates.",
"Ok, ok, thanks, i'll do that. Now, i need some info about plates if they get lost, or if they are stolen from me or you know, get destroyed.",
"No problem. Have you lost your plates? Or this have been stolen from you or got destroyed?",
"Yeah, well, they were stolen from my vehicle some day ago.",
"I see. In that case, you need report those plates along with your registration. The DMV can issue to you a new registration and plates if everything is in order."
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4759a0e5fd7a68c9407bf3b2661c07ee | [
"Morning! I need some information about surrendering plates. I'd like to know, when do I have to surrender them?",
"Morning, Mr. You have to surrender your plates before you end the vehicle's liability insurance coverage, or when you will not use the registration. ",
"I have a trailer, and my plate got stolen on a trip to the beach. I found out yesterday I had no plate, what should I do? ",
"Don't worry, as you may already know: \"normally\" a trailer does not need liability insurance, so DMV will not suspend your driver license or registration because your plate got stolen, and therefore you will fail to surrender it.",
"So, just to make sure: do I need yo surrender trailer plates? ",
"You must surrender your plate if your trailer doesn't have a valid registration, it's ok if you \"lost\" it as long as your registration is valid. ",
"Ok, thanks for that! Btw, my girlfriend wants to surrender her plate, but she's very new with this stuff.. Could you send me some information on how to surrender plates by mail? So that I can send it to her, please,",
"Yes, sure!\nFirst, you need to remove the plate and the stickers on it. Then go to www.dmvplatebymail.com and download de PD-7 application, and after that mail us the application to: NYS DMV6 Empire State PlazaRoom B240Albany , NY 12228. \nWhen we got all that, and after your application has been accepted we'll mail you your FS-6 T receipt.",
"Ok, one last question. You told me that's it's ok to have gotten my plate stolen for trailer, because the liability insurance is not a MUST, and as long as I have a valid registration I'll be fine. But what If I have a car, and the plate is lost, stolen, or destroyed?",
"In that case, you need to report the plate as \"stolen, lost or destroyed\" and immediately surrender the registration. DMV will issue you a new plate and registration. ",
"What if I'm in an another state? Would it be a problem? Or can I do the whole process by mail as if I was here?",
"You have to go to that state's DMV agency and surrender them there, but you can still surrender them by mail. Just make sure, you are in that specific state when you are in the DMV website. "
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9c64df97892aca89e14dc7643d08d11d | [
"I would like to ask about motorcycle and trailer plates.",
"What do you want to know?",
"Do i need to surrender my motorcycle plates if it is not insured?",
"No. It is not compulsory but if you ride the motorcyle, you need to insured it.",
"What if i lost it?or if it is stolen?",
"If that happens, then you need to surrender the registration and report the lost, stolen or destroyed plates. New registration and plates will be issued by the DMV.",
"When i go to the DMV Office to surrender my plates, what the first thing that i need to do?",
"You will need to first remove the plates and stickers.",
"I heard that liability insurance are not required by some trailers. So do i need to surrender the plates if the trailer is not insured?",
"Yes however, if the trailer does not have a valid registration, you need to surrender the plates regardless of whether the trailer required or not to have a liability insurance.",
"After i remove the plates and stickers at the DMV Office to surrender my plates, what should i do?",
"You will need to check the plates. Plate attached with plate frames and fasteners will not be accepted.",
"For lost, stolen or destroyed plates, can i get a new one using the old registration?",
"No. You need to surrender the registration and a new registration and plates will be issued after that by the DMV."
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6b5362bf86a9e387550099fd1b45e016 | [
"How can I get a refund?",
"Do you want a refund after surrendering your plates?",
"Yes",
"See registrations refunds for surrendered plates for more information",
"Do I need to surrender motorcycle plates?",
"It s not necessary to surrender motorcycle plates but your motorcycle must be insured if you ride it",
"When do I need to give up my plates?",
"Before you end the vehicle 's liability insurance coverage",
"Can I surrender my plates temporarily?",
"Yes, see special procedures to surrender plates for a season temporary surrender of plates",
"What happens if my plates are missing?",
"Have they been lost or stolen?",
"Yes stolen",
"Then you need to report plates that are lost , stolen or destroyed and surrender the registration. In these cases the DMV can issue you a new registration and plates"
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6c30ff4dd0a9220a952e2ffa8e117999 | [
"Hello my vehicle plates were stolen, what do I do? Please help me.",
"You will need to surrender your registration if the plates have been stolen.",
"No someone might have taken them but I'm going to go look for them later.",
"If I do determine that they have been stolen, how do I get new plates?",
"You will need to report that the plates have been stolen and surrender their registration. The DMV can then issue a new registration and plates.",
"If I find the plates can my brother-in-law bring them in to prove that I got them back?",
"Yes but only if he intends to surrender the plates for you.",
"Maybe I don't trust him so much. Can my little brother some in instead?",
"Yes as long as he will surrender the plates for you.",
"He's probably too young to understand forms and stuff. Can I fill in some of the paperwork online?",
"Yes there is the Complete the PD-7 application that is available as a PDF online.",
"Can I submit that online or do I have to print it up and give it to him to bring in?",
"Yes you can submit the form online."
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658301133a55ae99dc91bb1921124a3c | [
"will i get a refund when i surrender my plates?",
"will i receive a refund when i surrender my plates. does this apply to you?",
"no",
"how can i find a dmv office near me",
"at the dmv office",
"do i need to surrender the registration if the plates are lost, destroyed or stolen?",
"yes. you need to report plates that are lost, stolen or destroyed and surrender the registration in these causes the dmv can issues you a new registration and plates",
"do you use mail?",
"we use the mail postmark date as the date that you surrendered your plates",
"is there an application i need to do?",
"you must complete the plate surrender application PDE",
"do motorcycles have a liability?",
"the dmv can issue you a new registration and plates."
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5d4478f731608602dfaaf504a2177c75 | [
"I need help to renew my non-driver ID card",
"Ok. You can renew your non-driver ID card only 1 year before and up to 2 years after your card expires.",
"My ID card is an Enhanced non-driver ID, is the cost the same?",
"the additional 30$ still applies to the renewal.",
"In case I'm overseas what can I do to renew my non-driver ID card?",
"When overseas you can renew your non-driver ID card via mail.",
"If my Temporary Visitor status is extended can I renew my non-driver ID card?",
"for that case, you have to go to a DMV office with your updated paperwork from the DHS and we'll update our records to show your new status so you can renew your non-driver ID card.",
"My father is 64 years old, can he get a reduced fee benefit when renewing his non-driver ID card?",
"Yes, he is eligible to get a reduced fee or even \"No Fee\" ID card.",
"What would apply to him? he also receives SSI.",
"Well, for his case, he receives SSI and is over 62 years old, he can get the \"No Fee\" renewal. The fee for those under 62 is $6.50."
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7827f6fc9ee62dfde357442343f003a1 | [
"Can you give me any additional information about renewing my non-driver ID card?",
"Like, in the case of overseas renewal.",
"When you are out of the country you can renew your non-driver ID card via mail.",
"What are the time limits to renew the non-driver ID card?",
"The limits are: 1 year before and 2 years after your non-driver ID card expires.",
"What documents can I submit as proof of SSI?",
"As prove of SSI we accept the Notice of Award notifying you that you are eligible for SSI benefits.",
"What if I renew more than 41 days before turning 21?",
"in that case, you'll receive your ID with an \"Under 21\" message written on it.",
"Are there any fees for renewing online?",
"You'll just have to pay the regular fee for renewing your non-driver ID card.",
"so, for renewing online the fee is?",
"Just the normal fees paid for a non-driver ID card renewal."
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02bb63077ace346ec705d420b9e7dc4b | [
"can you give me more information about renewing the non-driver ID card?",
"My status is Temporary Visitor.",
"You'll be able to renew your non-driver ID card only if your Temporary Visitor status is not expired at the DMV.",
"So how can I renew my non-driver ID card?",
"You can do it online, via mail or at a DMV office.",
"I got my non-driver ID on February 12, 2917. It's not enhanced. What kind of ID do I have?",
"In your case, you have a Standard document.",
"Can I renew more than 41 days before my 21st birthday?",
"You can but your ID will have a \"UNDER 21\" message on it.",
"What if my renewal is processed 40 days before my birthday?",
"We'll send you your non-driver ID card with the \"UNDER 21\" message on or near your birth date.",
"In case my non-driver ID is expired for over 2 years can I still renew it?",
"you have to apply for an original non-driver ID card.",
"My Temporary Visitor status was recently extended, what should I do now?",
"Go to a DMV office with your updated paperwork from the DHS. We'll use your updated paperwork to update our records to show that your status has been extended so you can renew your non-driver ID card. Your new card will show the new temporary visitor expiration date."
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09c700b32ea82f9d3913e262174615bd | [
"Yes, I need to know more about how to renew my non-driver ID card",
"You must know that you can only renew your non-driver ID card if it's between the time limits of 1 year prior and 2-year post its expiration date.",
"What if it's expired for more than 2 years?",
"Then you can't renew it, no exceptions.",
"Who can opt for the reduced fee or \"No Fee\" non-driver IDs?",
"In case you receive Supplemental Security Income and are under 62 years old, your fee would be 6.50$",
"Is there any alternative to renew a non-driver ID card that's expired for over 2 years?",
"No, there is no exception to this.",
"So what can I do with my over 2 years expired non-driver ID card?",
"You have to get a new original non-driver ID card.",
"I need to renew but I'm planning on going on a trip soon.",
"We recommend you to renew before your trip so you can get an Enhanced or REAL ID, and avoid another visit to the office later."
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b7b01bac45dd95f3eded23b8f1d80cd8 | [
"I need all possible information about renew my non-driver ID card, please.",
"Are you under 21 years old?",
"No, I'm already 21 years old",
"How do I renew if I am out of the country?",
"No problem if you are out of the country, you can renew by mail.",
"I have completed the steps to renew by mail but I have not received a renewal notice, what should i do?",
"You can use an Application for Permit, Driver License or Non-Driver ID Card, form MV-44 or or you can come to a DMV office when you can.",
"I'd rather go to an office to keep my Standard document type, what are the steps?",
"You must follow the steps that I will indicate and complete the renewal notice MV-2 we mailed you.",
"My non-driver ID expired 3 years ago, is this a problem?",
"Don't worry, we can solve it. You must apply for an original non-driver ID card. You can see the steps you should take in \"Get a non-driver ID card NDID\"."
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281c595977e5f5517ffb16a4696075f0 | [
"I want to renew my non-driver ID card, please, help me with info about it.",
"You can renew 1 year before and up to 2 years after your non-driver ID expires.",
"Can I renew my non-driver ID card if it expired 3 years ago?",
"No, just 1 year before and up to 2 years after your non - driver ID expires.",
"I am going out of the country for a while and would like information regarding the renewal of my non-driver ID, can you help me with this, please?",
"Before your trip I recommend that you go through a DMV office and get an Enhanced or REAL ID , and avoid a second office visit later.",
"Do I need to know something important before going to a DMV office?",
"You must bring an original copy of proof of your eligibility to get a reduced fee.",
"What is my fee if I receive Supplemental Security Income SSI and I am 60 years old?",
"If you are 60 years old,, your fee is $ 6.50.",
"I am somewhat busy and prefer to renew my Standard by mail. There is a problem with that?",
"If you renew by mail, your new ID will show: \"NOT FOR FEDERAL PURPOSES\"."
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cf1447278cf6c444aac2b179c1e53d8c | [
"Hello, I'm looking for some information on renewing my non-driver ID card #1 please.",
"I will be turning 21 soon, so I need to know what additional requirements there are for me to renew my non-driver ID card#1?",
"In order to renew your non-driver ID card #1, it is our requirement that you wait until you are within 40 days of your 21st birthday to renew.",
"Will I be subject to a fine if I attempt to renew my non-driver ID card#1 41 days or more before my 21st birthday, or will it be allowed through as I'm so close to the date?",
"If you attempt to renew your card within 40 of your 21st birthday, we will process it and your ID will actually have the words UNDER 21 on it on or near the date of your birthday.",
"I will be living overseas for the next two years at least. Will I need to pay the regular fees for a non-driver ID card renewal under these circumstances?",
"Yes, you will need to pay the regular fees for a non-driver ID card renewal even if you are living out of the country. The fees will not be discounted in a situation such as this.",
"Will I be eligible for a reduced fee or 'No Fee' non-drivers ID if am in receipt of Supplemental Security Income (SSI) and I am under the age of 62?",
"Yes, if your circumstances dictate that you do receive Supplemental Security Income SSI and if you are aged 62 or younger, the fee you will be charged is $6.50.",
"Mailing documents is my preferred choice of communication. Can I please confirm the address that I can mail my ID renewal to is NYS Department of Motor Vehicles207 Genesee Street , Suite 6Utica , NY 13501 - 2874? ",
"Yes, I can confirm that information is correct.",
"If I am out of the country, how will the Department of Motor Vehicles contact me if they required additional information?",
"It is a requiredment of the Department of Motor Vehicles that if you are overseas you must renew your non-drivers ID card through the mail. You will be including your overseas address with this application for their records."
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"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
]
| [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
]
| [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
]
| [
0,
1,
1,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5
]
|
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