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Coldog2333

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super_dialseg

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[ "Hi, it has been some days since i was taken my photo for my veteran health card. I think it should have arrived already. could be a problem with it?", "Standard waiting time is about 10 days. Have you been waiting for that time or more?", "Um, no, now i think about it, but close. Anyway, there's some number i can call in?.", "There is. Do you have any hearing impediment?", "No, i don't have any of that.", "Never mind. I have some other question. If i have my card and well, it get lost or worse, stolen, and lets say i'm getting treated in a different medical center rom that i said in my earlier request, what should i do?", "Then you mus contact your current medical center or call us at 877-222-8387.", "You know, Can you tell me what advantages has the new card?", "The new document has more features offered to you, because is more inclusive, using Braille language and depicting which branch you belong.", " i was told to destroy my old card. Is that absolutely necessary? How should i do that?", "Is necessary. You should destroy it using a shredder." ]

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[ "Hello I need information about What should I do if I do not receive my VHIC in the mail?", "Has it been more than 10 days since your photo was taken and you did not receive your card?", "Yes", "Has it been more than 10 days since your photo was taken and you did not receive your card?", "What should I expect after taking my photo?", "After taking your photo we will process your VHIC and mail it to you. You should receive your card within 10 days.", "What if you change your medical center during the trip since you received your original card?", "You can contact the medical center where you currently receive care. Or, call us at 877 - 222 - 8387, Monday through Friday, 8:00 a.m. at 8:00 p.m.", "and what do these new cards offer?", "It also offers other useful new features. This includes \"VA\" printed in braille to help low vision Veterans quickly recognize the card, as well as an display of their latest branch of service emblem and a list of special awards they may have received.", "and can I use this card as a credit card?", "Sorry. You cannot use your VHIC as a credit card or insurance card. You do not pay copays or authorize care in non-VA health facilities." ]

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[ "Hey, glad i could reach you. You know, i think i have a problem with a veterans health card i requested, because it hasn't arrived yet, What happened there?", "Remember delivery period goes up to 10 days after you photo session. So, i have to ask, Is that period over?", "Yeah, is almost two weeks by now, and nothing.", "Understood. Please call the VA medical center where you had your picture taken: if you can go there, then make use of our toll free number at 877-222-8387, Monday through Friday, from 8:00 am to 8:00 pm.", "That's a handy information, thanks. If not with help from the coordinator that time, Can anyone help someone who want his/her picture taken in order to get its veteran health card?", "Yes, the staff who are in collaboration with us. In that regard, they'll be happy to assist you to get your picture taken, scheduling alongside your next veteran health care appointment.", "Do yo have any options for those whose hearing is reduced?", "No problem, for that, just call to TTY 711", "O.k, i'll write that down .Do you ask any document for showing in the picture session?", "Yeah, we do that. The most basic documents would be: state-issued driver's licence and U.S, passport or passport card.", "I read the other day that veterans cards are pretty cool now. Why is that?", "New cards have a lot of improvement over the others. These cards include Braille language and your latest service.", "Then to clarify, how do i get my card?", "You'll need to be enrolled in VA health first." ]

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[ "you haven't sent me my ID yet", "Has it been more than 10 days since you had your picture taken and you haven't received your Veteran Health Identification Card yet?", "no, so it's 10 days before I can complain", "Do you have hearing loss?", "yes, how did you know? are you looking at my file", "If you need help through the phone you can call TTY: 711", "I knew that trick already. what should I do with my old ID once I get my new one?", "Your old ID should be cut up or shredded. We want all Veterans who are enrolled in VA health care to have the new more secure VHIC that better protects your personal information. ", "what else you got?", "We can help you learn how to get a Veteran Health Identification Card. We can also help you find out what to do if your card is lost or stolen and what to do with any old ID cards you may have used for VA health care in the past. ", "you can help if it was stolen?", "Yes, if it was lost or stolen we can help you get a new one" ]

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[ "I have a problem on which I need your advice. I haven't received my health card for veterans in the mail and I fear it might have gotten lost.", "Has it been more than 10 days since you've had your picture taken and you haven't received your card yet?", "Yes,I haven't received anything.", "In that case, please call the VA medical center where you had your picture taken, or call us at 877-222-8387.", "During which times can I call you?", "We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.", "Great. So what should I do, once I reported that my card is lost?", "You can request a replacement card at the VA medical center where you had your picture taken. You'll need to bring your driver's license, passport, or other government ID or be able to answer a series of challenge questions so we can verify your identity before we give you a new card.", "Have you changed your medical center since getting your original card?", "No, I'm still at the same center as before.", "Look, I'd love to do this over the phone but I'm hard of hearing. Do you have a number for that?", "Of course. Simply call TTY: 711.", "Will do, let me write down that number. One more question, if I may. I have never used my card, what can I use it for?", "You'll use your Veteran Health Identification Card (VHIC) to check in to your appointments at VA medical centers. This secure ID card keeps your personal information safe while giving us the information we need to easily access your VA health record." ]

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[ "I have checked my email and I do not have my VHIC. Please, help me", "Has it been more than 10 days since you took a photo and you have not received your card?", "No, just 5.", "Do you have any kind of hearing loss?", "No, my hearing is fine.", "My VHIC was stolen 2 days ago. What should I do?", "Ask for a replacement card at the VA medical center where you had your picture taken. Please, you must to bring your driver's license, passport or other government ID so we can verify your identity before we give you a new card.", "Have you changed your medical center since you received your original card?", "Yes, I did it.", "Please, contact the medical center where you currently receive care or call at 877-222 -8387, Monday through Friday , 8:00 a.m. to 8:00 p.m. ET.", "I have not enrolled yet, what should I do?", "Please, find out how to apply for VA health care.", "What about my old Veterans identification card? May I keep it?", "No, you must destroy it by cutting it up or shredding it. We want that you have a new VHIC. This new card offers even more security to protect your personal information.", "Can you tell me what to do if I don't have my VHIC?", "Yes... contact the medical center where you currently receive care or call at 877-222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET." ]

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[ "my health ID card is missing! what do I do???!\n", "You can get your card replaced at the VA medical center where you had your picture taken for the original ID. You will need a government ID or being to answer your challenge questions to verify your identity.", "Are you still using the same medical center where you got your original card?", "Well, no, I moved recently. What do I do?", "Contact your current medical center. Or you can call 877-222-8387 (Monday through Friday 8 a.m. to 8 p.m.), to verify your identity and get a new card sent to you.", "What if my old card turns up after I get my new one?", "Your new card will be more secure than your old one, so please destroy the old one if you find it. You can cut it up or shred it. ", "what if my card doesn't get sent to me right away? what if it's been a few weeks and I need it?", "If it doesn't get to you within 10 days, please call 877-222-8387 to get it straightened out as soon as possible.", "What is the ID card even used for anyway?", "You use it to check in for your appointments, as well as get Veterans discounts at stores. It cannot be used as a credit card or insurance card. ", "What if I forget what my current medical center is to go get a new card?", "Then you are better off calling 877-222-8387 and having them help you through the process. " ]

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[ "How do I get a Fry Scholarship?", "First choose a school", "How do I get help with that?", "The GI Bill Comparison Tool can help you pick a school .] Use the GI Bill Comparison Tools\n You should contact your school s certifying official to make sure your program is approved for VA benefits .", "Can I make changes after I decide?", " you ll need to choose which program you want to use . Once you choose , you can t change your mind .", "How does it apply to spouses?", "If you remarry , you ll no longer be eligible for the Fry Scholarship . You can still get Dependency and Indemnity Compensation DIC payments while using the Fry Scholarship .", "How do I apply for benefits?", " Apply online now , or Fill out a Dependents Application for VA Education Benefits VA Form 22 - 5490 and send it to the VA regional benefit office where you want to go to school . Download VA Form 22 - 5490 PDF Find a VA regional benefit office", "What if I'm the child and my parent died in the line of duty before August 1, 2011?", "you may qualify for both the Fry Scholarship and the Survivors and Dependents Educational Assistance DEA program . But you can use only one program at a time . We cap combined benefits at 81 months of full - time training .", "What if my parent died in the line of duty before August 1, 2011?", "you can use both the Fry Scholarship and DEA . You can get up to 81 months of full - time training , but you can use only one program at a time ." ]

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[ "I'm trying to collect as much information as i can about Fry scholarships, Can you tell me something?", "With pleasure. Let me ask you something. Have you chose school yet?", "No, i had not do that, i was searching for info first.", "Understood. Then you have not applied for these benefits yet?", "Well, you saying that like this, i think i would be interested, yeah.", "Excellent. All you need to do is going online and fill out a VA Form 22-5490 or Dependents Application for VA Education Benefits. After you fill that form out, you'll have to send it to the regional benefit office where in theory you would want to go to school.", "Oh, in that school choosing, it has anything to do with it, the fact that the child parent was serving and died on duty on 2009?", "Certainly, it does. That fact, opens the possibility for the child to use both Fry scholarships and the dependent educational assistance. The down side would be that the child may use only one of the programs at a time.", "Right, i guess is for the better that way. Getting all over the school choosing, is there any tool i can use? An app, website, guide?", "In that regard, please make use of the GI Bill comparison tool. This application will be useful at the moment you want to pick up a school.\n\nLittle reminder: Remember to contact the school's certifying official so he or she can assure you that the program you choose gets approved for VA benefits.", "And what should be done in case someone has already started its education? i'm asking because i remembered that a relative has this situation but wants to get benefits.", "If that so, that person must ask the certifying official from that school to fill out a VA Form 22-1999 or VA Enrollment Certification, who'll submit it after." ]

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[ "hello I need information about the Fry Scholarships", "Clear Learn about the Marine Artillery Sergeant John David Fry Scholarship Fry Scholarship, a scholarship for children and dependents of veterans.", "Was your parent or spouse an active duty member?", "Yes", "If this is the case, you may qualify for this benefit. I want to know if I am eligible for disability benefits", "I would like to know what happens if I am not legally an adult?", "In that case your parent or guardian must sign the application.", "And in the event that the spouse of the vetrano remarries?", "in that case he will no longer be eligible for the Fry scholarship. You can still receive dependency compensation and indemnity DIC payments while using the Fry scholarship.", "What requirements must I meet if I am the child of a service member?", "as the child of a service member You can be married or single to be eligible for the benefit", "If I receive the DIC, what should I do if I start using the Fry scholarship?", "You'll need to forgo those payments when you start using the Fry Grant." ]

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[ "hello I need information about the Fry Scholarships", "Clear Learn about the Marine Artillery Sergeant John David Fry Scholarship Fry Scholarship, a scholarship for children and dependents of veterans.", "If my father was an active duty member who died in the line of duty in 2005 I am eligible for the fry scholarships?", "of course you may qualify for this benefit. you just need to find out if you are eligible to receive the scholarship", "Can I qualify if my father died in 2005?", "If your parents died in the line of duty before August 1, 2011, you may qualify for both the Fry Grant and the DEA Educational Assistance Program for Survivors and Dependents. But you can only use one program at a time. We limit the combined benefits to 81 months of full-time training.", "And in the case of the spouse of a service member, can he receive this benefit?", "Has the spouse remarried?", "do not", "I want to know if I am eligible for disability benefits", "You may be able to obtain Fry Scholarship benefits if you are the child or surviving spouse of an active duty member who died in the line of duty on or after September 11, 2001.", "And how do I apply for benefits?", "Apply online now, or\n    Complete a Dependent Application for VA Education Benefits Form VA 22 - 5490 and send it to the VA regional benefits office where you want to go to school. Download VA Form 22 - 5490 PDF Find a Regional VA Benefits Office" ]

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[ "can you give me details of Fry Scholarships\n", "Learn about the the Marine Gunnery Sergeant John David Fry Scholarship Fry Scholarship , a scholarship for children and dependents of Veterans", "if my spouse was an active duty member who died in the line of duty on September 11, 2001", "you may qualify for this benefit. Find out if you re eligible for education benefits through this scholarship", "Am I eligible for Fry Scholarship benefits?", "You may be able to get benefits under the Fry Scholarship if you re the child or surviving spouse of an active - duty service member who died in the line of duty on or after September 11 , 2001 .", "How do I get a Fry Scholarship?", "do you want to choose a school?", "yes", "The GI Bill Comparison Tool can help you pick a school . Use the GI Bill Comparison Tool ou should contact your school s certifying official to make sure your program is approved for VA benefits", "What benefits can I get?", "Money for tuition full in - state tuition costs at public schools and up to $ 22,805.34 per year for training at private or out - of - state schoolss and Money for housing" ]

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[ "Hello there. I'm here because I have questions about getting a fry scholarship.", "Then you're in the right place. Have you chosen a school yet?", "Yes, I have.", "In that case, you should contact your school's certifying official to make sure your program is approved for VA benefits.", "Oh, I already did. I was told that there also is this DEA program, which I qualify for. Can I use the DEA program as well?", "You may qualify for both the Fry Scholarship and the Survivors and Dependents Educational Assistance DEA program, but you can use only one program at a time. We cap combined benefits at 81 months of full-time training.", "Ah, alright. I thought I could use both. By the way, I'm the son of a service member, do I need to be married to be eligible?", "You can be married or unmarried.", "What if I already started my educational program? Can I still expect benefits to be paid?", "Yes, you should ask a certifying official from your school or your employer to fill out a VA Enrollment Certification VA Form 22-1999. They'll need to submit it online using VA Online Certification VA-ONCE.", "I'll do that. And what benefits are we talking about?", "You may be able to get up to 36 months of benefits, including money for tuition, full in-state tuition costs at public schools and up to $22,805.34 per year for training at private or out-of-state schools and money for housing, for example." ]

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[ "Hey, I am looking for help on how to get a fry scholarship.", "Have you chosen a school yet?", "Yes, I already have chosen a school.", "In that case you should contact your school's certifying official to make sure your program is approved for VA benefits.", "I already know that it is, but what should I do if I qualify for both the fry scholarship and DEA? Apply for both?", "In that case, you'll need to choose which program you want to use. But beware: once you choose, you can't change your mind.", "I understand, I have to choose one. Well, where do I apply for benefits then?", "You can apply online now, or fill out a Dependents Application for VA Education Benefits VA Form 22-5490 and send it to the VA regional benefit office where you want to go to school.", "But what if I've already started my educational program? Can I still get the benefits?", "Of course, just ask a certifying official from your school or your employer to fill out a VA Enrollment Certification VA Form 22-1999. They'll need to submit it online using VA Online Certification VA-ONCE.", "My dad died on a combat mission, 12 years ago. I've read that this qualifies me for several support programs, do you know which?", "Yes, you can use both the Fry Scholarship and DEA. You can get up to 81 months of full-time training, but you can use only one program at a time." ]

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[ "Good day. I want to learn more about Fry scholarships, please.", "Then you're in the right place. Here you can learn about the the Marine Gunnery Sergeant John David Fry Scholarship Fry Scholarship, a scholarship for children and dependents of Veterans.", "My husband died on a combat mission a few years ago, does this qualify me for the scholarship?", "Yes, you may qualify for this benefit. We can find out if you're eligible for education benefits through this scholarship, if you want.", "That'd be great. You see, I lost my husband twelve years ago. Which scholarship can I get? The fry scholarship, right?", "Yes, you may qualify for both the Fry Scholarship and the Survivors and Dependents Educational Assistance DEA program. But you can use only one program at a time.", "Does this mean you cap combined benefits at some point?", "Correct. We cap combined benefits at 81 months of full-time training.", "Good to know. So, do I qualify for the Fry scholarship then?", "You may be able to get benefits under the Fry Scholarship if you re the child or surviving spouse of an active-duty service member who died in the line of duty on or after September 11, 2001.", "Are you the spouse of a service member?", "Yes, I'm the wife of a veteran who passed away.", "Did you remarry?", "No, I would never marry another man. My husband was the love of my life.", "I'm receiving dependency, can I receive it along with the Fry scholarship?", "I'm afraid you'll need to give up those payments when you start to use the Fry Scholarship." ]

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[ "I wanted to see what job training you had available for a vet looking for a job", "Do you have a service-connected disability that limits your ability to work or prevents you from working?", "no", "can you link me to more resources ?", "Yes, I'll give you the link to external resources that can help you in your job search", "what help do you have for someone who is disabled because of the service?", "We have Vocational Rehabilitation and Employment programs that help you learn new skills, find a job, start a business, get educational counseling, or return to your former job", "are dependents eligible for anything?", "We can help dependent family members find out if they are eligible for certain counseling services, training, and education benefits", "do you have any other resources other than job search?", "we have VetSuccess on Campus, which could help you transition from military to college life if that is what you are going to do" ]

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[ "Can you explain to me what VA Vocational Rehabilitation is ?", "First off, do you have a service-connected disability that limits your ability to work or even prevents you from working?", "Yes, I am not able to work because of a service-connected disability.", "The VA Vocational Rehabilitation and Employment program will be able to help you and you can find out if you are eligible.", "Can family members of service members and Veterans get help with these resources?", "Yes, dependent family members can get counseling services, training, and education benefits.", "How can I access VR&E?", "You can contact VR&E through Integrated Disability Evaluation System or IDES if you are wounded, injured, or become sick during your service time and can't perform duties.", "Are there any more resources I could use at this time?", "You can use VetSuccess on Campus and find out if our counselors can help you transition from military to college life.", "What is available through VR&E?", "VR&E programs for service members and Veterans Explore help you learn new skills, find a new job, starting a business, and getting educational counseling or returning to a former job.", "How can I find out if I can get VR&E benefits and services as a service member?", "Yes, you can find out if you are eligible." ]

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[ "can you give me details of VA Vocational Rehabilitation\n", "you have a service - connected disability that limits your ability to work or prevents you from working", "yes", " the VA Vocational Rehabilitation and Employment VR&E program also referred to as Chapter 31 can help", "relatives enter the service?", "Dependent family membersFind out if you 're eligible for certain counseling services , training , and education benefits", "can you give me details of For service members and Veterans with service-connected disabilities\n", "VR&E programs for service members and VeteransExplore VR&E support - and - services tracks for help learning new skills , finding a new job , starting a business , getting educational counseling , or returning to your former job", "I need more information about the resources", "VetSuccess on CampusFind out if our counselors can help you transition from military to college life ", "how do i access VR&E", " Accessing VR&E through the Integrated Disability Evaluation System IDES If you 're wounded , injured , or fall ill while serving and ca n't perform your duties , find out how you can access VR&E services as soon as possible through IDES " ]

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[ "can you give me details of VA Vocational Rehabilitation\n", " you have a service - connected disability that limits your ability to work or prevents you from working", "not", "relatives enter the service?", "yes, Miembros de la familia dependientes Averigüe si es elegible para ciertos servicios de asesoramiento, capacitación y beneficios educativos", "I need more information", "VetSuccess on CampusFind out if our counselors can help you transition from military to college life", "how to request benefit services", "How to applyFind out how to apply for VR&E benefits and services as a service member or Veteran", "can you give me details of the programs for veterans with service-related disabilities", "VR&E programs for service members and VeteransExplore VR&E support - and - services tracks for help learning new skills , finding a new job , starting a business , getting educational counseling , or returning to your former job", "if i have a disability", "Find out if you re eligible and how to apply for vocational rehabilitation benefits and services , like help exploring employment options and any required training needs" ]

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[ "I need to know what vocational rehab is and if it is something that can help me. ", "Do you have a service-connected disability that affects your ability to work either partially or fully?", "I have a disability but I don't know how it affects my work since I haven't tried to work in a while. But I thought I would look into this because someone suggested it might be something that can help me. ", "I mean, I think I can still work. Is there something that could help me find a job that would work for me?", "Our VA Vocational Rehabilitation and Employment (VR&E) program does provide assistance in finding jobs.", "So do you think I would qualify to use it?", "You should call your local VA to see if VR&E is right for you, but it does sound like they could help you.", "Is there another way I could apply without calling?", "You can also access VR&E through the Integrated Disability Evaluation System (IDES).", "My wife has been looking for a job too, and it has been very stressful to her. Can you help her find a job too?", "Your dependents may also be eligible for education services, training, and counseling as well. " ]

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[ "Hello there. How are you doing today? I came here to learn more about vocational rehabilitation, maybe you can explain a few things to me?", "Of course. Do you have a service-connected disability that limits your ability to work or prevents you from working?", "No, I don't.", "I'm a former soldier who was wounded in action, I took a bullet for my country. God bless America. Now I want to know what America can do to support me with my disability. Can you tell me, please?", "Gladly. You can explore VR&E support-and-services tracks for help learning new skills, finding a new job, starting a business, getting educational counseling, or returning to your former job, for example.", "How can I access this VR&E thing?", "You can access VR&E through the Integrated Disability Evaluation System IDES.", "Alright. Is there something you can do for my wife and family as well?", "Yes. We can help you find out if you're eligible for certain counseling services, training, and education benefits.", "I suppose you can help me figure out if I'm eligible for the VR&E program too?", "Yes, we can also help you find out if you re eligible and how to apply for vocational rehabilitation benefits and services, like help exploring employment options and any required training needs." ]

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[ "Can you tell me more about vocational rehabilitation? I have several questions about it.", "Do you have a service-connected disability that limits your ability to work or prevents you from working?", "No, that is not the case.", "Look, I'm a veteran who isn't too good with the Internet, but my disability currently doesn't let me do this in another way. Can you explain to me how I can apply for benefits?", "Yes, we can help you find out how to apply for VR&E benefits and services as a service member or Veteran.", "That sounds great. What can your programs offer me?", "You can explore VR&E support-and-services tracks for help with learning new skills, finding a new job, starting a business, getting educational counseling, or returning to your former job.", "What about family members who depend on me?", "We can help you find out if you're eligible for certain counseling services, training, and education benefits.", "Sounds good. Do you have any more helpful resources?", "Yes, on our page you'll find several links to more resources outside VA that can help you in your job search." ]

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[ "hello I need information about VA Vocational Rehabilitation", "Do you have a service related disability that limits your ability to work or prevents you from working?", "do not", "And where can I go if I am injured in my service and I cannot perform my tasks?", "Accessing VR&E through the IDES Integrated Disability Assessment System If you are injured, injured or become ill while performing your service and are unable to perform your tasks, find out how you can access VR&E services as soon as possible through IDES", "and there what can I do?", "Find out how you can access VR&E services as soon as possible through IDES", "and what information is there for service members and veterans with service-related disabilities", "VR&E Programs for Service Members and Veterans Explore VR&E support tracks and services to help you learn new skills, find a new job, start a business, obtain educational advice, or return to your previous job", "and what are your most useful resources?", "VetSuccess on campus Find out if our advisers can help you move from military to college life.", "and there are grants for family members of service members and veterans with service-related disabilities", "Find out if you are eligible for certain counseling, training and educational benefits" ]

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[ "Is there a way to access my VA life insurance policy online?", "Do you have VA life insurance?", "No not at this time.", "Am I able to check my policy status?", "Yes, you can check your policy status when you get VA life insurance and make sure it is up to date, check your premium amount each month, and find out about renewal options.", "Will I be able to see what the different payment will be if I change what I need covered?", "Yes, you will be able to see your premium each month even if you make a change.", "What is the easiest way to manage my policy?", "The easiest way to manage your policy is to use the online portal.", "How would I access my policy?", "Do you have a VA life insurance policy with a file number that starts with V, RH, J, RS, K, or W?", "Yes, I have a file number that starts with RH.", "How would I access my policy online through the Office of Servicemembers Group Life Insurance?", "You need to access your policy online through the Office of Servicemembers Group LIfe Insurance at Prudential Insurance Company America." ]

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[ "I wanted to look at my VA life insurance information online and need help", "Do you already have VA life insurance?", "yes I do ", "Okay, you can use your online portal to manage your policy online.", "what of it can I manage online?", "You can check your policy's status to make sure it is up to date, you can pay your premium, and you can find out about your plan and renewal options", "ok but how do I log in so I can do that ?", "Do you have a VA life insurance policy with a file number that starts with a V, RH, J, RS, K, or W ?", "no I don't", "I have VGLI life insurance so how do I log in or register?", "If you have a policy with a VGLI control number, you can access your policy online through the Office of Servicemembers Group Life Insurance at Prudential Insurance Company of America. Prudential works with us to provide SGLI and VGLI benefits to service members and Veterans" ]

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[ "Hey, if a person needs to check some things onits life insurance policy, How can do that?", "I understand that you have a VA life insurance?", "No, i don't have any of that. Just asking out like a favor for another people.", "O.k, you check, but meanwhile, can you tell me how to gain access?", "No problem, Let me ask you something, Do you know if any of those people you mentioned have file numbers that starts with a V, RH, J, RS, K or W?", "Yeah, i know at least two of them who have files with those letters.", "In fact, i think they one of them have something called veterans insurance or something like that. Is that important?", "It sure is. If one of them has that kind of insurance, then he or she can access its policy online through the office of service members at Prudential Insurance Company of America. They work with that kind of policy.", "You talk too much about this online thing, Could you tell me how can be useful to me?", "Accessing your insurance policy online can be used to check many thing about your insurance.", "Like what?", "Like check your policy status, as well as pay your premium and finding out renewal options." ]

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[ "I want to do my life insurance business online with the VA", "Do you have VA life insurance?", "yes", "You can use the online portal to manage your policy online", "can I pay my premium by logging on and doing what I have to do?", "Yes, you can pay your premium there", "is that the same place to go to do your VGLI insurance business?", "You access your Veterans Group Life Insurance policy online through the Office of Servicemembers Group Life Insurance at Prudential Insurance Company of America.", "what else can I do when I log in besides paying my premium?", "You can check your policy's status to make sure it is up to date, and you might be able to find out about your plan and renewal options", "where do I go to log in?", "Do you have a VA life insurance policy with a file number that starts with a V , RH , J , RS , K , or W ?", "no", "where do I go to do my business if I have a VGLI policy?", "You can access your policy online through the Office of Servicemembers Group Life Insurance at Prudential Insurance Company of America.", "do I go to the office of servicemembers website or Prudential website?", "You can find your policy through Prudential Insurance Company of America" ]

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[ "Hello I need information about How to Access my VA life insurance policy online", "do you have VA life insurance?", "Yes", "If you have VA life insurance, the easiest way to manage your policy is online.", "What can I use the online portal for?", "You can use your online portal to:\n   check the status of your policy to make sure it is up to date\n   Pay your premium the amount you will pay each month to keep your coverage s\n    Learn about your plan and renewal options.", "and How do I access my policy?", "Access your policy online through the Prudential Insurance Company of America Service Member Group Life Insurance Office. Prudential works with us to provide SGLI and VGLI benefits to service members and veterans. Find your policy through Prudential Insurance Company of America", "what kind of benefits does it provide?", "Prudential works with us to provide SGLI and VGLI benefits to service members and veterans.", "What should I do to ensure my coverage?", "Pay your premium the amount you will pay each month to keep your coverage" ]

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[ "Hello I need information about How to Access my VA life insurance policy online", "do you have VA life insurance?", "do not", "How do I access my policy?", "If you have a VA life insurance policy with a file number that begins with V, RH, J, RS, K or W or you want to apply for the service - life insurance for disabled people life insurance for veterans who have to be disabled As a result of serving in the military, access your policy online through VA. Find your policy through VA", "Yes", "What do I do if I have a VGLI Life Insurance policy?", "If this is the case, access your policy online through the Prudential Insurance Company of America Service Members Group Life Insurance Office. Prudential works with us to provide SGLI and VGLI benefits to service members and veterans. Find your policy through Prudential Insurance Company of America", "and how is the easiest way to administer my policy?", "the easiest way to manage your policy is online. You can use their online portal for that purpose", "and where can i find my policy?", "Find your policy through Prudential Insurance Company of America", "and what things will the online portal allow me to do?", "You can use your online portal to:\n    Check the status of your policy to make sure it is up to date.\n   Pay your premium the amount you will pay each month to keep your coverage\n   Learn about your plan and renewal options." ]

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[ "Hi. I'm a veteran ad I'm looking for how to access to a life insurance for us.", "Do you have a VA life insurance?", "No, I don't have any.", "If I get one, how can I control it? ", "The easier way yo manage your policy is online. ", "How do I do to access to the management online?", "To get access to your policy online you need to have a VGLI control number. You'll find your policy through prudential insurance company of america.", "Do I have to keep checking my policy all the time?", "Yes, you need to check it, to keep it updated and keep your coverage through your payments.", "What about if I don't know remember what my policy covers?", "You can find out information about your plan and renewal option." ]

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[ "Hi, good afternoon. I have a veterans life insurance and i would like to know what kind of options you can offer me for managing it?", "Sorry, I understand that you have a veterans life insurance?", "That's right. I have one of those.", "Good. Then you must know that you can go online to manage various options of your policy, such as check your policy's status or pay your premium.", "Umm, that sounds useful, thanks. That applies for those who have the veterans group insurance?", "It applies, but you have to access your policy online through the Office of Service Members Group Life Insurance at Prudential Insurance Company of America. They work with us to give veterans those kind of benefits.", "Very helpful, indeed. Say, going back to my managing options, you mentioned two, but there is more?", "Certainly , there is. Aside the earlier, you also can go online to find out more information about your plan and renewal options depending of which plan do you have.", "Gosh, you really have many options there. I'll have to check them out carefully. Again with those group insurance, as same as me, they can find out their plan in that company's site?", "It's correct. They can go online through Prudential Insurance's site and find out that information.", "Sorry to be a nuisance, but just to be sure about my online options: check, pay and find out, right", "That's correct." ]

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[ "Hello. I've been receiving veteran benefits since some time ago, but i've been a little messy with my transactions. Is there a way to know about my doings?", "You don't need to worry there. You can go online to get your benefits history.", "That would imply for me to register on an online portal, right?", "That would be correct. Are you comfortable with that, in order to check your history?", "No, i'm not. ", "But, then again, i suppose it's the only way to check that out. What would i need in any case?", "You'll need a Premium DS Logon account, because your current credential MyVetHealth or ID won't work here. Once you get into eBenefits, you'll need to upgrade your account to Premium.", "O.k, i suppose i could give it a try. Is there a possibility to increase my benefits?", "You can do that by filing a claim for a VA disability increase.", "O.k, thanks. Oh i almost forgot. If i need to change something in this online thing, Do I need to go again online to do that?", "Correct. That would be the most effective and fastest way, but you can also contact your nearest veterans regional benefit or eligibility office, to make those changes." ]

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[ "I'm looking for information about my veteran payments, about my transaction history, please.", "You can find that information via online.", "You must have a eBenefits account, because you're a veteran. have you signed in lately?", "Yeah, i went there but don't know how to locate that.", "So you never has been able to see this feature?", "No, i haven't been able to do that.", "It doesn't matter. Look, what happens if i need to change some of my information, like my deposit address or my contact data?", "Do you have access to the web or have a VA office near to your location?", "No, i don't have any of that.", "Could you at least get access to your VA.gov profile somehow?", "No, sorry, but i really can't do that." ]

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[ "I signed up for the online veteran payments portal the other day but i haven't had the opportunity to sneak around. Can you specify me what can i see there, related to my payments?", "Are you a veteran then?", "No, i'm not. But i think is not necessary to be one, isn't? there are other types of people who use this portal.", "Fine. Tell me something. If i need to change my address in the future, can i do it through where?", "You can go to VA.gov and access your profile. There you can make changes to your information and those changes will automatically will be changed in all your disability data across sites, meaning changes in data related to compensation, pension benefits, claims and appeals.", "That's very wide. Say, if i need more changes to my information. I should get into contact with veterans affairs?", "Absolutely. An up to date information is always preferred because it could affect your rating or payment. Changes could include marital status, birth of a baby, child adoption or any other life changes.", "I heard form some people that disability compensations could be increased. How's that?", "That information is correct. IF you have a disability rating which goes over 30%, you can get a higher payment adding eligible dependents.", "But that's the only way to get an increase? What about a worsening on my possible disability?", "If happens that you get worse in your disability condition, then you can file a claim requesting a benefits increase." ]

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[ "What should I do if I need to change my direct deposit or contact information?", "do you want to change your information?", "yes", "any of these ways:\nonline, or contact your nearest regional benefits office or VA eligibility office", "ok how can I see my payment history?", " you 'll need a Premium DS Logon account . Your My HealtheVet or ID.me credentials won t work on the eBenefits website . Go to eBenefits to sign in , register , or upgrade your DS Logon account to Premium .", "What VA payment information can I view when I sign in?", " Disability compensations\n Pension benefits\nEducation benefits", "Should I contact VA if I have other changes to my information?", "Yes. It s important to update your information with us if you change your marital status , have a baby , adopt a child , or experience any other life change that could affect your rating or payment", "and if I have a disability rating of 30% or more", "you may be able to add eligible dependents to your VA disability compensation to get a higher payment also called a benefit rate " ]

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[ "Hello and good afternoon. I've been receiving veteran benefits for some time now and i would like to have everything that is payment-related, well, sorted out. Is there any way to do that?", "There is one. You may be able to do that using your payment's history online.", "Are you signed up on eBenefits?", "Yeah, i registered some time ago.", "Then you'll use this tool to see you history? Do you know what to do?", " i don't know, no. But i'll definitely try to use it.", "O.k, if you can't clarify that, don't worry for now. Instead, could you tell me if i can change my information after i signed up?", "In fact, you can. And you have multiple options. So, you can do that using our online application and also have the option to contact your nearest veterans regional office or even an eligibility office.", "Got it. Now, once i get inside the eBenefits page, what can i expect to see regarding payments history?", "You'll get a correlation of your past veterans payments, related to the following: Survivor pension benefits and survivors and dependents Educational Assistance benefits.", "I see, thanks. Oh, other doubt, sorry. If a payment is delayed, what should i do?", "If that happens to you, then call the veterans help line at 800-827-1000, form Monday through Friday.", "I was recently evaluated and got this rating that goes over 35%, That rating is something good? or i'm just simply worsening?", "In your case, it could be something good, because that ,you may be able to add some eligible dependents to your veterans disability compensation in order to get a higher payment." ]

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[ "Hello, I need some help with viewing my payment history.", "Then you are in the right place. We can help you find out how to view your VA payment history online.", "Great. Do I need to sign in to eBenefits to view it?", "Do you want to use this feature then?", "Well, yeah.", "Then you'll need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won't work on the eBenefits website. Go to eBenefits to sign in, register, or upgrade your DS Logon account to Premium.", "Ah, so that's why it didn't work. I have another problem, though. I've been expecting a disability payment for over 2 weeks and haven't received anything yet. What should I do?", "In that case you should call the Veterans Help Line at 800-827-1000 TTY: 800-829-4833. We're here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.", "Thanks for the number. I think it might have to do with the fact that I recently moved. Can I change my address online using my profile?", "Of course. You can sign in to VA.gov and change your address and other contact information in your VA.gov profile. This will update your information across disability compensation, pension benefits, claims and appeals, Vocational Rehabilitation & Employment VR&E, and VA health care.", "I see. Can I also change other information than my address online then?", "Yes. You can change your information online, or contact your nearest VA regional benefit office or eligibility office.", "Can you guide my through the process of changing my address online?", "Gladly. On our page you can find out how to change your address on file with VA." ]

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[ "When I sign into the VA website, can I see any information about VA payments I have gotten?", "Are you a military veteran?", "Yes, of course. I just need more information about the payments I have already received. ", "Upon signing into the site, you will be able to see a history of payments for disability compensation, pension, and education benefits. ", "I just moved and need to change my address for payments. Can I do that on the site also?", "Sure, just go to VA.gov, sign in, and go to your profile. When you change your information there, it will update it for all of the departments of the VA that may need your updated address.", "I also recently had a baby. Is that information that they need in my profile?", "Congratulations on the new addition to your family! You should update your profile with information on all dependents because it can affect the rate of your benefits. ", "The reason I was asking about payments is that I didn't receive my last disability payment and I should have already. I was wondering if it was already sent or if my moving affected it. Is there anyone I can call to find out where the payment is?", "You should definitely call the Veterans Help Line to get that straightened out. If you haven't received the payment, call 800-227-1000. They are open from Monday through Friday, 8 a.m. to 9 p.m. ET. ", "Yeah, I will do that. They said I should get payment but do you know how long I was supposed to wait? I forget what they told me. ", "Your first payment should have gone out within 15 days of being approved. I hope you get it all straightened out very soon. " ]

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[ "Can I look up the VA payments I have gotten in the past?", "Yes, you can. Did you need help with that?", "Yeah I need help with that. Is there a page on the VA website for that?", "First, you need to go to the eBenefits page. Are you able to sign in there?", "No, I can't. I don't have a login. What do I do now?", "Isn't in the same as my My HealtheVet ID sign in information?", "That isn't the same, you will need Premium DS Logon account. You can sign up for that right on the eBenefits page!", "Thanks. I just want to be able to see if they sent out my first disability payment. I haven't gotten it yet. When can I expect it to show up?", "Was your disability rating 10% or higher?", "Yes it is 50%. ", "Thank you. You should expect your payment within 15 days of your decision notice. ", "It's been about 3 weeks and I haven't gotten it yet. What do I do now?", "Please call the Veterans Help Line at 800-827-1000, open from Monday through Friday, 8 a.m. to 9 p.m. They should be able to get things straightened out for you." ]

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[ "Hello I need information about Where to go for VA medical care?", "have you signed up for VA medical care?", "do not", "Where do I go for care?", "You will receive regular care at the VA location you choose.", "What if I need specialized medical treatments and services that they don't have?", "in that case we can also refer it to other places. Your healthcare team will use our electronic medical record system to coordinate your care no matter where you are.", "What if I sign up for VA medical care?", "it becomes part of the nation's largest integrated health care system with more than 1,200 care locations serving nearly 9 million veterans each year.", "and how many places of attention do they have?", "more than 1,200 medical care locations throughout the country", "What if I move, what should I do to change my location address?", "To change your address, call us at 877 - 222-VETS 877 - 222 - 8387, Monday through Friday, 8:00 a.m. at 8:00 p.m. We will gladly change the area", "and if my new address is outside the\nUSA?", "You must enroll in our Foreign Medical Program. Through this program, we will pay for certain necessary health care services received in foreign countries to treat a service-related disability or a disability that worsens a service-related condition." ]

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[ "Hi, I'm a veteran and wanted to know if there are any health care facilities i can go in case i need, please.", "Before that, i have to ask, Did you sign up for veterans health care?", "Actually, i didn't do that.", "Look, lets say i already signed up for veterans health care, and i've moved to a new location far from my previous one. I guess i'll have to update my data, How can i do that?", "You can give us a call at 877-222-VETS or 877-222-8387, Monday through Friday, from 8 am to 8 pm. ET", "You know, i'm not very fond of being on a facility or treatment center. Is there a chance that i can receive treatment in my own house?", "That's a certain possibility. You may get not only health care, but nursing care or even everyday help, right in the comfort of your home.", "That sounds like suited to me. But lets say i'm in other location, needing assistance and the health facility can't give it to me. What happens there?", "As enrolled veteran, you should be covered. You'll need to find out how you can be able to receive treatment from a local provider.", "Ah,then better look for it soon. Tell me something, when i need to go to a facility, i'll be receiving good and constant care?", "That's correct. You'll receive regular care on that location of your choice." ]

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[ "Hey there, i have been reading some information about veteran's health care and i know there are some health care centers for us, but i think there is more. I'm right?", "You are not mistaken. As veteran, you may get care in any of the following: a VA outpatient clinic or in a mobile Vet Center.", "Are you distant from a veterans medical center?", "Yeah, i would need to take the road for a while to get ot the nearest facility.", "Do not worry. If that's your case, Veterans affairs may pay for emergency care in a non.VA setting. In any case, you have to be sure to contact the nearest VA medical center asking to talk with the patient transfer or patient administrator representative.", "O.k,o.k, i'll keep that in mind. What would i need to be able to use all this?", "First of all, you need to be enrolled in Veterans health and have received care from us sometime in the previous 24 months.", "That's pretty nice from you. If i need mor information, where should i look at?", "If you still have doubts or just want to know more, contact your local veterans medical center via a call, requesting enrollment coordinator to talk.", "This maybe won't happen, but what aobut if i go outside the U.S?", "Then you'll need to sign up for Foreign Medical Program.", "Umm ok. If i need to change my address, what should i do?", "Call us at 877-222 VETS.", "If i need more information, where?", "Contact your care team then." ]

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[ "can you help me so I know where I can get medical care from the VA?", "Have you signed up for VA health care?", "no, but I am going to", "what will they do for me?", "Once you sign up for VA health care you become part of the country’s largest integrated health care system. We serve nearly 9 million Veterans each year.", "will you provide services if I am outside of the U.S. or do I have to come back to get care?", "We will pay for certain health care services received in foreign countries but you will need to sign up for the Foreign Medical Program ", "do you have urgent care clinics here in the U.S. or is it all hospitals?", "You can use clinics that are part of our community provider network, but you will need to be enrolled in VA health care and have received care from us within the past 24 months.", "If I need medical care while traveling is it the same as that foreign program you named?", "If you need care while traveling you should let us know in advance so we can plan for your care. Please give us at least 4 to 6 weeks notice if possible" ]

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[ "I need to know where I can go for medical care", "Have you signed up for VA health care?", "no, I am a vet and I want to sign up too", "where can I go?", "You could get care at a VA location of your choice once you sign up for VA health care", "anywhere I want even if I need specialized care?", "If we can't provide care at a location we may refer you to other locations. The health care team will use our electronic medical record system to coordinate your care no matter where you are ", "what if it is something not specialized and they still can't see me at the place of my choice?", "and you said earlier that you are not currently enrolled in VA health care, is that true?", "yes", "Okay, let's assume you are enrolled. If you can not receive the care you need at your preferred location then you may be able to receive care from a provider in your local community through community care", "can I get care when I travel to Mexico?", "To receive care you will need to sign up for our Foreign Medical Program. We can help you learn more about the Foreign Medical Program" ]

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[ "you can help me by telling me where someone in the middle of nowhere can go for medical care", "You can get care at a VA outpatient clinic or a mobile Vet Center", "are you far from a VA medical center?", "no, not me I live near a hospital", "how do I get more information to help a vet friend who is far from a medical center and needs urgent help?", "You should call the local VA medical centers enrollment coordinator", "how can you help him if he is not near you people?", "We may pay for emergency care in a non-VA setting. Contact the nearest VA medical center as soon as possible if he needs emergency care and ask to talk to the patient transfer or patient administration representative. Payment for emergency care in a non-VA setting ends when a VA provider concludes that the Veteran is stable enough to be transferred to a VA medical center.", "where does he go for small things like cuts and such?", "He can use places that are part of our community provider network, but he will need to be enrolled in VA health care and have received care from us within the past 24 months", "are vets covered for care outside of the US?", "Yes, just sign-up for the Foreign Medical Program", "didn't know that one. and for my friend we just call 911 if it's an emergency and don't have time to look at the internet for help on what to do?", "Yes, call 911 or go the nearest emergency room. You don't have to contact us in advance." ]

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[ "I need some information about where to go for VA healthcare.", "There are several places where you may go to receive care, including a VA outpatient clinic and mobile Vet centers.", "Do you live near a VA medical center?", "No, I don't think so.", "What do the VA medical centers offer?", "VA medical centers offer a wide range of services to cover your healthcare needs.", "What if I have to use VA centers at different locations? Will they have my medical records on file?", "Yes. With our electronic medical record system, your medical records will be available no matter what location you use.", "I was thinking about moving to France with my wife. Do you have any programs for those who live internationally?", "Yes. You can sign up for our Foreign Medical Program. This program will pay for certain needed health care services received in a foreign country.", "Can I receive health care at an urgent care clinic?", "Yes, but you will need to be signed up with our VA health care program and have received care with us within the last 2 years." ]

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[ "Where will I go for VA health care?", "Did you sign up for VA health care?", "Yes, I have signed up for VA health care.", "That is great because you will be part of the country's largest integrated health care system with more than 1,200 locations serving over 9 million Veterans each year. ", "What do I need to do if I am moving outside the U.S.?", "You would need to sign up for Foreign Medical Program and we will pay for certain needed health care services received in foreign countries for your service-connected disability.", "What if I need specialized treatment and services?", "We would refer you to other locations and we will use our electronic medical record system to coordinate your care no matter where it is at.", "How can I get more information?", "You can call your local VA medical center enrollment coordinator.", "What happens when I am not near any VA medical center?", "We definitely would pay for emergency care in a non-VA setting; but you should call your nearest VA medical center as soon as possible and ask to talk to a patient transfer or patient administration representative." ]

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[ "Hello. I am looking for information.", "Then you are in the right place. Here you can view our current copay rates for different types of care, tests, and medications, for example.", "Would you like to know about other VA benefits and services?", "No, thanks. I'm curious about something else.", "You see, I'm a veteran, and I'm having some problems I need to talk about. Is there someone I could talk to?", "Of course. You can connect with our caring, qualified Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves.", "That is a great help, thank you. Can I ask them questions about the MISSION Act and VA health care too?", "You can ask questions about the MISSION Act and VA health care online.", "What does using the crisis line cost?", "Nothing. This service is private, free, and available 24/7.", "That's great news! Will contact them then. By the way, do you cover travel expenses to one of your facilities too?", "Yes. We can help you to find out how to apply for reimbursement for your travel to a VA health facility." ]

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[ "Hello I need information about how do I get VA medical care?", "About VA health benefits Learn how VA health care works and what veterans health services we cover.", "and what help do you offer in your program?", "We offer many programs and services that can help, including free medical care and, in some cases, free limited dental care. We can also help you connect with resources in your community, such as homeless shelters or religious organizations.", "can you give me more information and resources on the subject", "Among the things you should know are VA Healthcare Copayment Rates See our current copayment rates for different types of care, tests, and medications.", "Do you want to know more?", "Yes", "Disability Compensation Payment Learn how to file a disability compensation claim and manage your disability benefits.", "And among your free medical care, is there dental care?", "of course in some cases we offer free limited dental care.", "Can you tell me your social networks to be aware of the new instructions you provide?", "of course follow us on:\nVeterans Health Administration Twitter Veterans Health Administration Facebook Veterans Health Administration YouTube" ]

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[ "I want to know more about copay fees", "Okay, I can link you to a page so you can view our current VA health care copay rates for different types of services.", "Would you like more information on VA benefits?", "yes, I want to learn about VA disability benefits", "We can help you learn how to file a claim for disability compensation and manage your disability benefits", "can you also help me get my medical records?", "Yes, we can help you set up your personal health record and download reports to share with your doctors", "do you have facebook or twitter where I might be able to contact you?", "We have accounts on Twitter, Facebook and YouTube", "do you have more info on the Mission Act?", "Yes you can learn how we are making it easier for you to get health care through the MISSION Act", "do you have an e-mail sign up so I don't miss anything?", "Yes, we have Veterans health email updates" ]

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[ "I wanted to see what the copays are for certain services", "We can help, we have a page where you can view our copay rates for different types of care, tests, and medications..", "Did you want to know about other services?", "yeah, I could use info on VA disability", "Okay, we can help you learn how to file a claim for disability compensation and how to manage your benefits", "can you give me the number we use if we have a hearing impairment or does it not work with you guys?", "You can call TTY: 711 and connect with us", "and do you have more info on education benefits so I can go back to school?", "Yes, we can help you apply for and manage education benefits", "Is there anywhere I can message the VA online?", "You can ask a question online. we have a page set up just for that", "I also wanted to know more about VA mental health services , do you have anything on that?", "Yes, we can help you find out how to access VA mental health services for many different needs", "can I follow you on social media?", "Yes, we have a Veterans Health Administration accounts on Twitter, Facebook, and YouTube" ]

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[ "Hi there. Can you help me to get more information about the health care for veterans?", "Not a problem. The VA health care has a copay rate, which is used for differents types of care, test and medications.", "Do you have any benefit for veterans already?", "As long I can remember I don't have any benefits.", "How do I know what's the status of my appeals?", "For that you can always track the status pf an open VA health care appeal.", " I see... But the health care is something general or it also covers specific cases?", "The VA Health care also covers specific health needs and conditions, like women health.", "That sounds great. But I be able to pay for something like that?", "There is the affordable care act and your VA health care coverage.", "There also compensation benefits for disability, right?", "Yes there is a compensation pay. You can find how to apply for it and how to manage the disability benefits." ]

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[ "I could use some info on copays", "Okay, you can view the current copay rates for different types of care, tests, and medications for more information", "Did you need more information on VA benefits and services?", "yes, anything on compensation", "We can help you learn how to file a claim for disability compensation and manage your disability benefits", "Do you have social media pages I can follow?", "Yes, you can follow us on Twitter, Facebook and YouTube", "is there info on community care?", "Yes, you can find out how you may be able to receive care from a provider in your local community through community care ", "what is covered with VA medical care?", "With VA health care, you are covered for regular checkups with your primary care provider and appointments with specialists. You can access Veterans health care services like home health and geriatric care ", "do you have a number I can call?", "Health benefits hotline: 877-222-VETS (8387), \nMy HealtheVet help desk: 877-327-0022, \neBenefits technical support: 800-983-0937", "could I just message you online and not have to call?", "Yes, we have a page where you can ask a question online" ]

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[ "Can you help with more information and resources for VA health care?", "We can show you the different rates for VA health care copays for different test and medications.", "Do you need to know about the other VA benefits and services available?", "No I do not need to know about them at this time.", "Is there a way to update my information for health benefits?", "Yes, you can update your benefits with the VA Form 10-10EZR and the things to update are personal, financial, or insurance.", "What if I am homeless, how do I get help?", "We actually offer programs and services that can help such as free health care and in some instances free limited dental care and we can help link you with resources in your community like homeless shelters.", "How can I find out about my refills on my VA prescriptions?", "You can refill and track your VA prescriptions online and track your shipment there too.", "How do I get care for special needs and conditions?", "You can get care for special needs and conditions online like women health needs and service-related health concerns like agent orange." ]

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[ "Hello, how are you? I need help figuring out how to get health care for veterans, I'm not the youngest anymore.", "Then you're in the right place. Here you can learn how VA health care works and which Veterans health care services we cover.", "That sounds great! Do you have more information then?", "Yes, we do. You can view our current copay rates for different types of care, tests, and medications, to name an example.", "Would you like to learn about other VA benefits and services?", "No, I'm fine.", "Can you maybe tell me how to manage my health and benefits?", "Of course. You can order a prescription refill and track your shipment online, for example.", "Nevermind, forget this. Can I find out when to expect a decision on my application?", "Yes, and you can also find out what to do next.", "Can I also track the status of an open health care appeal?", "Yes, you can also track the status of an open VA health care appeal." ]

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[ "Hello there. How are you doing? I am looking for information about what happens after I submitted my application.", "Of course. We can help you find out what happens after you apply for a pre-need eligibility determination.", "Would you like to get more information?", "No, thank you. That's enough.", "Do you have a number I can call for questions?", "Yes, you can call 877-222-8387. We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.", "The reason I'm asking is that I wanted to plan my burial. I feel like a burden and I would like to take care of everything before I have to go. Do you think I could be buried in a national cemetery for veterans?", "Of course. You can apply to find out in advance if you can be buried in a VA national cemetery. This is called a pre-need determination of eligibility and it can help make the burial planning process easier for your family members in their time of need.", "Alright. And who is eligible for such a burial?", "A Veteran who didn't receive a dishonorable discharge when you separated from the military, or the spouse or dependent child of a service member or Veteran, even if the service member or Veteran has already passed away.", "But if I had fallen in battle, my wife wouldn't have had to apply for my burial?", "Correct. If a service member dies on active duty, they're eligible for burial without a pre-need decision letter.", "Do you perhaps have number I could call? I find it a bit difficult to write all this.", "Yes, you can call 877-222-8387. We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET." ]

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[ "Hi, could you tell me what information do I need to request the burial in a VA cemetery?", "do you want information to apply?", "do not", "do you have the discharge papers?", "Yes", "If I sign the form on behalf of someone else, what should I do?", "Among the things you should do are the following:\n    Select box 33B on the form and provide your name, address, phone number, and email address in blocks 34-37\n   provide documents that show why the person requesting can t signal", "What if I need help completing my application?", "Call our toll free hotline at 877 - 222 - 8387. We are here Monday through Friday from 8:00 a.m. at 8:00 p.m. ET\n", "What happens after I apply?", "Find out what happens after requesting a pre-need eligibility determination", "Where can i get more information?", "For more information, you can call 877 - 222 - 8387. We are here Monday through Friday from 8:00 a.m. at 8:00 p.m.", "What days can I call?", "We are here Monday through Friday from 8:00 a.m. at 8:00 p.m." ]

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[ "What information do I need to request a burial in a VA cemetery?", "do you want to apply for the service?", "yes", "the first is the Social Security Number and Date and place of birth", "Ok, who can I call to request the service?", "please call 877 - 907 - 8585. We re here Monday through Friday , 8:00 a.m. to 5:30 p.m.", "How do I apply?", "You can apply online right now", "what other method can i use", "By mail", "how is the process by mail", "Fill out an Application for Pre - need Determination of Eligibility for Burial in a VA National Cemetery VA Form 40 - 10007. Download VA Form 40 - 10007 PDF" ]

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[ "Hi, I would like to know how to apply for Pre-Need Eligibility for Burial in a VA Cemetery?", "You can apply right now online or you can also apply by filling out an application and mailing it.", "I don't like applying online but am willing to apply by mail. What forms do I have to completed to apply by mail?", "If you want to apply by mail you will have to download the necessary forms, are you able to download forms?", "Yes I am able to download forms on my computer.", "You will have to download VA Form 40-10007 in PDF format. Once you have downloaded the form you can complete it, print it and mail it.", "Is the person you are applying for able to sign the necessary form?", "Yes he is able to sign the form.", "If he is unable to sign the form for if the person is under 18 years old, or mentally unable to make decisions for himself or physically unable to sign the form a spouse, parent, or court-appointed representative may sign the form.", "What if I have a question or need help while filling out the form?", "If you need help or have a question you can call our toll-free number at 877-222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m ET.", "What happens after I have applied?", "After you have applied we will let you know that we have received your application and how long it will take to process it." ]

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[ "Hello there. Is there is any help you can give me about the process for a burial in a VA cemetery?", "No problem. You need to know what will happens next after you apply for a pre-need eligibility determination.", "Do you have enough information on this?", "Not really. I would like to know some more.", "It's there any way to get in contact with you through phone?", "Of course. You can call to the 877-222-8387, from monday to friday, 8:00 a.m. to 8:00 p.m. ET.", "O.K.. That's cool. Which forms do I need on this process? ", "To make an appointment of individual as claimant's representative VA form 21-22a. Which you have to download.", "I think I don't have all the documents, I still can apply for this benefit?", "You can still apply, and we'll help you by finding the supporting the documents we need. Keep in mind that the more information you can give us when you apply, the faster we can review your application and give you a decision.", "That's great. And if you need even more information?", "If we need even more information we'll contact you, so you can provide us any additional information." ]

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[ "Hello, I came here to find out what happens after I sent my application to you.", "Then you came to the right place. Here you can find out what happens after you apply for a pre-need eligibility determination.", "Would you like more details about this?", "Yes, please.", "Then you can call 877-222-8387 for more information. We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.", "I see. What do I need to do if I want to apply by mail?", "You need to fill out an application for pre-need determination of eligibility for burial in a VA national cemetery VA Form 40-10007.", "And what if I want to be buried in a state cemetery?", "In that case you need to contact that specific cemetery ahead of time to find out about their pre-need program. Some state Veterans cemeteries require that you live in that state or have other rules around eligibility. You can apply for a pre-need determination of eligibility from VA and also from a state or tribal Veterans cemetery.", "That's great to know. And how do you decide if you accept me or not?", "We base our decision of whether or not you qualify for burial in a VA national cemetery on your service history or the service history of the Veteran or service member who's sponsoring your application for burial as a spouse, surviving spouse, or unmarried adult child.", "My physical state doesn't let me sign a form, can someone else sign it for me?", "Yes, if you are mentally unable to make decisions for yourself, sometimes this is called mentally incompetent, or physically unable to sign the form, a spouse, parent, or court-appointed representative may sign the form.", "Alright. But I will get my spot at the graveyard, as soon as I qualify, right?", "Getting a pre-need determination of eligibility doesn't guarantee you'll be buried in a specific VA national cemetery. We don't take reservations at any VA national cemetery." ]

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[ "I want to apply for a burial in a VA cemetery and I want to know what happens after I apply.", "Have you applied for a pre-need eligibility determination?", "If you have applied already, there is a delay in processing those because we have gotten so many of them.", "Is there any place where I can get more information about this later if I need it?", "You can call 877-222-8387 for more information. It is available Monday through Friday, 8 a.m. to 8 p.m.", "Can I choose which cemetery I want to be buried at? I really think Arlington is the best and I would love to be buried there. ", "For that particular cemetery, you would need to call 977-907-8585 for more information regarding the qualifications to be buried there. The number is open from Monday through Friday, 8 a.m to 5:30 p.m., and Saturdays from 9 a.m. to 1 p.m.", "I have the form I need to fill out but how would I get it to them. Can I mail it? And am I supposed to sign it or do I have to get an official or something to do it?", "The person who is applying for the pre-need determination needs to sign it- that would be you. And you can mail the form in, yes.", "How do they decide who is eligible to be buried in a VA cemetery?", "It is based on your service history as a Veteran, or the service history of the person who is sponsoring you, if you are a spouse, surviving spouse, or unmarried adult child. ", "How far ahead do I need to apply for pre-need eligibility?", "That just means that you are applying before you need it. If you are requesting a burial when someone has just passed, you would not fill out a pre-need request. " ]

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[ "What information do I need to apply to find out if I can be buried in a VA national cemetery? ", "Do you have your DD214 or other separation documents? ", "I do. ", "You will need your social security number, your date and place of birth, your military status information such as discharge type, service dates and your exit rank as well as your DD214. ", "Does that information include burial in a tribal veterans cemetery? ", "This information is for VA national cemeteries. The other cemeteries provide their own information. ", "How would I apply by mail? ", "You would need to fill out an Application for Pre-need Determination of Eligibility for Burial in a VA National Cemetery VA Form 40-10007 and sign it. You would sent that completed application with copies of your supporting documents to the National Cemetery Scheduling Office in St. Louis. ", "Can my sister who is 17 and currently serving now apply for burial using the same method you are telling me? ", "If a person is under 18, mentally unable to make decisions for themselves, or physically unable to sign the form they can have a court-appointed representative to sign the form for them. However, if your sister is active, she is not a veteran. She does not yet know the terms of her discharge. ", "Does this also pertain to my own adult children? ", "If you are applying for an unmarried adult child, you will also need to provide supporting documents about the child's disability. You, as the veteran, should also ask the child's doctor to verify the documents. The documents should include proof of the date of the disability's onset with a description of the disability, the marital status of the child, and a description of how dependent the disabled child is on you. " ]

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[ "Hello I need information about Title VA 38 USC 1151", "of course, If you suffered an additional disability or your existing injury or illness worsened while receiving VA medical care or participating in a VA program designed to help you find, obtain, or keep a job-", "no, my disability did not worsen while receiving VA medical care", "but I'd like to know if I can get VA compensation", "You may be able to obtain VA compensation if you suffered an additional disability or if your current disability worsened as a direct result of any of the reasons listed below and the additional disability was not a reasonably expected result or complication of treatment.", "What circumstances had to surround my disability to make it valid for compensation?", "For you to be eligible for compensation At least one of these must have directly led to an additional disability or your injury or illness to worsen: VA neglect or neglect, or\n     VA medical or surgical treatment", "What if the Va suffered an additional disability while receiving VA medical care?", "in that case you may be able to obtain compensation.", "Who is covered in this program?", "it's only for Veterans" ]

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[ "Hello I need information about Title VA 38 USC 1151", "did you have an additional disability or did your existing injury or illness worsen while receiving VA medical care?", "do not", "Who is covered in this program?", "this program is only for Veterans", "Can I get compensation from VA?", "You may be able to obtain VA compensation if you suffered an additional disability or if your current disability worsened as a direct result of any of the reasons listed below and the additional disability was not a reasonably expected result or complication of treatment.", "How do I get these benefits?", "You will need to file a disability compensation claim. When you apply, you will have to show that the additional disability occurred due to VA medical care or a VA program designed to help you find, get, or keep a job.", "Do you want to know what to submit in the application?", "do not" ]

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[ "How do I get VA Title 38 USC 1151 benefits?", "You ll need to file a claim for disability compensation", "do you want to submit this application?", "not", "I may still be able to get compensation", "yes", "which are the requirements?", " At least one of these must have led directly to an added disability or to your injury or disease getting worse :\nVA carelessness or negligence , or VA medical or surgical treatment", "if i meet the requirements i can do", " You may be able to get compensation from VA if you suffered an added disability or your existing disability", "I want to file a disability compensation claim", "We ll award any compensation payments in the same way we would if your disability was related to your military service a service - connected disability" ]

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[ "Hello I need information about How I get VA benefits Title 38 USC 1151", "You will need to file a disability compensation claim. When you apply, you will have to show that the additional disability occurred due to VA medical care or a VA program designed to help you find, get, or keep a job. Find out how to file a disability compensation claim", "Do you know what to do when you apply?", "do not", "What should I present in the claim?", "You will have to show that the additional disability occurred due to VA medical care or a VA program designed to help you find, get, or keep a job.", "Can I get compensation from VA?", "of course You may be able to get VA compensation if you suffered an additional disability or if your current disability worsened as a direct result of any of the reasons listed below and the additional disability was not a reasonably expected result or complication of treatment.", "And if my disability was related to my military service, could I receive any compensation?", "of course We will award any compensation payment in the same manner as we would if your disability was related to your military service and a service related disability...", "I want to know if I am eligible for disability benefits", "To find out if you are eligible, at least one of these must have directly led to an additional disability or worsened injury or illness:\n      GO negligence or neglect, or\n      VA medical or surgical treatment," ]

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[ "Hello, I am here to figure out how I can get disability benefits.", "In order to get these benefits, you'll need to file a claim for disability compensation. When you file, you'll have to show that the added disability happened because of VA medical care or a VA program designed to help you find, get, or keep a job.", "Do you want to file a claim?", "No, at least not now.", "I've read that if my disability was caused by unexpected complications, it can qualify me for a benefit. Is that correct?", "Yes. One example would be if VA carelessness or negligence led directly to an added disability or to your injury or disease getting worse.", "What about a mistake during a surgical treatment? Does that count?", "Yes, this also applies when VA medical or surgical treatment led directly to an added disability or to your injury or disease getting worse.", "And who's covered?", "Veterans are covered.", "Can you give me a compensation?", "Of course. You may be able to get compensation from VA if you suffered an added disability or your existing disability got worse as the direct result of any of the reasons listed below and the added disability wasn't a reasonably expected result or complication of treatment." ]

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[ "I need information about the VA Title 38 U.S.C. 1151 claim.", "I can help you with that. Have you suffered a disability or had an existing injury/disease get worse while getting VA medical care?", "No, but my husband has.", "How do I help my husband get benefits?", "First you will need to file a claim for disability compensation that shows the added disability occurred while receiving VA medical care or through a VA program designed to help vets find work.", "Have you filed a disablity compensation claim?", "Yes, we have.", "Excellent. Make sure to show the added disability in your claim, if you have not yet done so.", "How are compensation payments given?", "These payments will be awarded the same way they would be if your husband's disability was military service related.", "What benefits can he get?", "Your husband would receive monetary compensation." ]

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[ "Hello, I am here to learn a few things about compensation for veterans. Would be great if you help me out.", "Gladly. Have you suffered an added disability or your existing injury or disease got worse while you were getting VA medical care or taking part in a VA program designed to help you find, get, or keep a job?", "No, I haven't.", "How can I receive compensation?", "You'll need to file a claim for disability compensation.", "Do you want to file a claim?", "Yes, but I don't know how.", "In order to file a claim, you'll have to show us that the added disability happened because of VA medical care or a VA program designed to help you find, get, or keep a job.", "I see. And who is covered?", "Veterans are covered.", "Perfect, because I happen to be one. What conditions do I need to fulfill to receive compensation?", "VA carelessness or negligence or VA medical or surgical treatment must have led directly to an added disability or to your injury or disease getting worse." ]

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[ "Can you please explain to me what benefits are included under VA Title 38 U.S.C. 1151?", "Has an existing injury or disease become worse while you were getting VA medical care?", "No my injury has not gotten worse.", "If I need to get these benefits how would I go about applying for them?", "You will need to file a claim for disability compensation. You will have to show that the added disability happened because of VA medical care or a VA program designed to help you find, get, or keep a job.", "What are the requirements for me to get compensation from VA?", "To get compensation from VA if you suffered an added disability or your existing disability got worse as the direct result of one of the reasons mentioned and that the added disability wasn't a reasonably expected result or complication of treatment.", "If I qualify what kind of benefits would I be entitled to?", "If you qualify you will be compensated in accordance with your particular case.", "What are the requirements for me to get compensation from VA?", "You may be able to get compensation from VA if you suffered an added disability or your existing disability has gotten worse." ]

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[ "I need more information about the available resources", "VA health care copay ratesView our current copay rates for different types of care , tests , and medications", "What other VA benefits and services can I have?", "Yes i would like to know", "Disability compensation pay Learn how to file a claim for disability compensation and manage your disability benefits ", "How do I schedule the appointment?", "Schedule and view your VA appointmentsFind out how to schedule an appointment by phone , online , or through Secure Messaging ", "how the service is administered", "there is the program Manage your health and benefits", "how is the mental health service", "Mental health servicesFind out how to access VA mental health services for posttraumatic stress disorder PTSD , psychological effects of military sexual trauma MST , depression , grief , anxiety , and other needs", "how are the burial benefits?", " Burial benefits and memorial itemsLearn about Veterans burial benefits , how to plan a burial service , and how to get compensation as a survivor " ]

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[ "health care", "VA health care covers you for regular checkups with your primary care provider and appointments with specialists . You can access Veterans health care services like home health and geriatric care.", "can I get help if I am homeless?", "We offer many services that may help you including free health care. We can also help you connect with resources in your community", "can you also help me with benefits?", "Yes, we can help you manage your benefits", "do you have a number I can call to get more help?", "You can talk privately with a trained VA counselor for free, just call the National Call Center for Homeless Veterans at 877-424-3838. they are available 24 hours a day, 7 days a week", "do you help with mental health too?", "Yes, with VA health care you are covered for regular checkups with mental health providers.", "can you tell me more about copays ?", "I can send you to a page that will have the current copay rates for different types of care , tests , and medications", "Would you like to know more about VA benefits you might be eligible for?", "yes that could help", "Okay, we can help you learn how to file a claim for disability compensation and how to manage your disability benefits " ]

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[ "I have health care through the VA and I would like more information about it.", "What kind of information are you looking for? We can provide information on how to get health services, what those services cost, and more. ", "I can also give you information on additional services that the VA offers, if that is what you are looking for?", "No, I don't want to learn about other services today. I want to know about the health care. ", "Well, I recently became homeless and I don't know if I can afford health care now. I don't know what to do!", "We may be able to help you to get free health care and possibly free limited dental care. We can also help you connect with local resources like shelters.", "Does the health care only cover checkups or could I see a specialist if I need it?", "VA health care also covers specialist appointments. ", "How do I find out more about what it covers?", "I can help you with that. Was there anything specific you wanted to know about coverage of?", "What if I need to talk to someone but I don't want anyone else to know about it? Sometimes I just feel like I am overwhelmed and I need to talk to someone but my family doesn't understand me, you know?", "You can chat online with our Veterans Crisis Line at any time. They are free, open 24/7, and anything you say is confidential." ]

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[ "I need more information on VA health care", "We can definitely help you with managing your health and VA benefits. Can I answer any questions for you?", "We can also give you information on additional VA benefits and services if you want.", "Yes, I would like as much information as I can get about it. I need all the help I can get!", "What benefits would you like to learn about first? Do you need information about disability compensation?", "I think the first thing I want to know about is if I can get my VA medical records.", "You can set up your VA medical records, also called \"VA Blue Button,\" online and be able to download your own reports and be able to share them with your VA and non-VA doctors. ", "Can I even see my test results?", "Yes! You can view them, download, or print them. ", "OK, and with my VA health care, what kind of doctors are covered? Can I get checkups?", "You can get checkups with a primary care provider, and also see specialists if you need further health care.", "This all sounds good. I am glad that I applied for it. What do I do next?", "You are doing the best next thing, asking questions to know what your coverage includes!" ]

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[ "I was curious about copays ", "You can view our current copay rates for different types of care, tests, and medications to satisfy your curiosity", "Would you like information on other services and benefits?", "yes, got anything on disability", "We can help you learn how to file a claim for disability compensation and how to manage your disability benefits", "what does VA health care cover?", "You are covered for regular checkups with your primary care provider and appointments with specialists like cardiologists , gynecologists , and mental health providers ", "am I still covered if I become homeless and have to move around?", "Yes, we offer many programs and services that may help including free health care. We can also help you connect with resources in your community, like homeless shelters or faith-based organizations. ", "do you have a wellness program?", "Yes, we have Veterans programs for health and wellness", "who do we talk to if we need help with a problem?", "If you are a Veteran in crisis you can talk to our Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is free and available 24/7.", "do you have home care services?", "Yes, you can access Veterans health care services like home care " ]

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[ "Hello, I came here looking for more information about health care for veterans", "Then you're in the right place. On our page you can view our current copay rates for different types of care, tests, and medications.", "Would you like to know more about other VA benefits and services?", "Yes, please go ahead.", "Gladly. We can help you learn how to file a claim for disability compensation and manage your disability benefits, for example.", "That sounds useful. But tell me, if I want to update my health benefits information, which form do I need for that?", "To update your health benefits information, you'll need VA Form 10-10EZR.", "Thank you, I'll download and print that form. Can you tell me anything about health care for veterans in general?", "Of course. With VA health care, you're covered for regular checkups with your primary care provider and appointments with specialists like cardiologists, gynecologists, and mental health providers. You can access Veterans health care services like home health and geriatric elder care, for example.", "What if I'm a female veteran?", "In that case, you can ask for the Women Veterans Program Manager.", "That's great. I support Feminism where I can. By the way, I have question about payments. Can I pay my copay online somehow?", "Yes, you can pay your VA copay securely online, by phone or mail, or in person and find out what to do if you're struggling to make payments.", "Perfect. Now, I have this friend of mine who served with me and he lost his house due to a mortgage he can't pay. He's about to become homeless. Can you do something for him, please?", "Yes. Simply call the National Call Center for Homeless Veterans at 877-424-3838 for help 24 hours a day, 7 days a week. You'll talk privately with a trained VA counselor for free." ]

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[ "can you give me details of VA health care\n", "About VA health benefitsLearn how VA health care works and which Veterans health care services we cover", "I need more information and resources.", "VA health care copay ratesView our current copay rates for different types of care , tests , and medications", "What other VA benefits and services can I get?", "I don't need that information", "After the request, what should I do?", "After you applyFind out when to expect a decision on your application , and what to do next", "How I manage my health and benefits", " Refill and track your VA prescriptionsOrder a prescription refill and track your shipment online", "what do i do with my information", " Update your health benefits information VA Form 10 - 10EZR Update your personal , financial , or insurance information after you re enrolled in the VA health care program" ]

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[ "What is some information I can find out about VA health care?", "You can learn about VA health benefits and how VA health care works and which Veterans health care service we will cover.", "How do I apply for VA health care online?", "You can apply online with VA Form 10-10EZ.", "What can I do if I as a Veteran am in crisis?", "You can contact our qualified Veterans Crisis Line which is staffed with some Veterans and other qualified people 24/7 and is free.", "What are some ways to manage my health and benefits online?", "You would be able to refill and track your VA prescriptions online.", "Are there any other resources or information that would be helpful?", "We have VA health care copay rates for such things as different types of care, test, and medication online that would be helpful.", "Would you like to learn about other VA benefits and services?", "Yes, I would like to know about other VA benefits and services.", "You can learn how to file a claim for disability compensation and mange your benefits online.", "When I hear from the VA about my application decision, what will happen?", "You will then find out what to do next after the decision is made." ]

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[ "Good evening, I was wondering what can i do to get some health care from you? I'm a veteran.", "At first, you need to know what kind of health care services for Veterans we can cover, and for that, you'll also need to know how the system works.", "Umm, i guess knowing eases other things, huh?. Oh, well. I'll get into that later. Look, suppose i want to manage my benefits online, what could i find?", "For example, you ca find how to refill and track your Veterans prescriptions, aside to do so online.", "O.k. ad lets say i already applied. What should i expect?", "You'll have to refer to additional material to find that out.", "Are there more information you can give me about the topic?", "Sure. We have available for you some valuable information, such as the VA health care copay rates for different types of care, tests and medications.", "Do you want to know about some other Veterans benefits and services?", "That would be very touching of you. Yes please.", "Well, yo have the s¡disability compensation pay.", "What else?", "There are specific health needs and conditions, like service related conditions." ]

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[ "What if I don t have VA health benefits?", "you can receive attention if you meet some requirements", "which are the requirements?", "If you ve served in a combat zone , get free private counseling , alcohol and drug assessment , and other support at one of our 300 community Vet Centers ", "How do I do with someone now if it is an emergency", "Call 911 or Go to the nearest emergency room ", "Where can I find more information and support?", "See our Understanding PTSD and PTSD Treatment booklet for more about PTSD symptoms and treatment . Read the booklet PDFs\nGo to our National Center for PTSD website for information about PTSD treatment and support", "Can I get disability compensation if I think I have PTSD linked to military service?", " If you have symptoms of PTSD and suffered a serious injury , personal trauma , sexual trauma , or were threatened with injury , sexual assault , or death while serving in the military", "If I have TEPT symptoms" ]

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[ "I need help getting VA health care for PTSD", "We can help, the VA health care program covers PTSD health services .", "Would you like more help accessing these services?", "Yes, please", "Okay, to use these services you must first apply for VA health care. We can help you apply for health care", "what if I need help right at this moment?", "You can talk with our Veterans Crisis Line responders for private free help. Many of them are Veterans and are available 24/7.", "can I also get disability benefits for my PTSD?", "Yes, if you have PTSD linked to your military service you may be able to get disability benefits. We can help you find out if you can get disability benefits.", "I don't have health benefits, but I was in combat when in the military. so what should I do for help?", "You can get free counseling and support at one of our 300 community Vet Centers. We can help you locate a Vet Center near you.", "I haven't used the PTSD help before so where do I start?", "You can contact a VA PTSD program near you or get in touch with your local VA medical center. You can also call our general information hotline at 800-827-1000" ]

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[ "Hello. I'm a doing a research, and I was wondering if you could help me with information about the post traumatic stress disorder for veterans?", "Sure thing. We can help any veteran no matter how much time if he has been home, it's never too late to get counseling or treatment, to manage any symptoms and keep them from getting worse.", "Thank you, that's very kind of you. What can I do, if I need to talk to someone right now?", "First we would like to know, are you a veteran or are concerned about one?", "Yes, I'm a veteran, but also I'm concerned about others veterans I know.", "It's alright, no problem. In that case you can contact with our caring and qualified veterans crisis line responders for confidential help, many of them are veterans themselves, this is a private, free and 24/7 available service you can use.", "That sounds good, but, I can still use this service even f I don't have a veteran primary care benefit?", "No, at all. You don't need any previous requirement to get access to this service. You can call for general information to the hotline at 800-827-1000 or get in contact with your local veteran medic center or the veteran PTSD program near to you.", "Thta's great. There is any specific hour when I need to call for help?", "No at all, you can call to the veterans crisis line to get response at anytime, by calling to the 800-273-8255 and select 1 to start a confidential veterans chat.", "What happens if I don't live near to a medical center for veterans?", "In this type of cases, you can call for telemental health care or we can refer you to a veterans center or health provider near to you." ]

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[ "I need help. How do I access services for PTSD?", "The VA health care program does cover PTSD health services.", "That is good, I have heard that. How do I access them?", "You will first need to apply for VA Health Care.", "I don't know that I can wait. I need help now. How can I get help right now?", "I am sorry that you are struggling, I suggest calling 911 or going to the closest ER if you are considering harming yourself.", "I am ok, I am not going to harm myself. I suffer from PTSD because I was sexually assaulted while I was serving in the military. Can I get disability compensation or benefits?", "You may be able to get compensation, we can discuss how to get benefits more in depth if you would like.", "I don't have VA health benefits. Is that an issue?", "You may be able to still get care even if you don't have benefits.", "Did you serve in a combat zone?", "Yes, I did.", "You can get free counselling and other help. We have over 300 Vet Centers and I can help you find one." ]

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[ "Hi there. I'm a veteran but I don't have any health care benefits, can I still have access to PTSD treatment?", "That's not a problem at all, as a veteran, you may  have access to get care.", "Have you served in a combat zone?", "No, I haven't do it.", "Are you homeless or in risk of becoming homeless?", "Yes, I'm in risk of lose my house. ", "In that case you should look for information related to veterans who are homeless.", "It's there any compensation related to PTSD for my military service?", "Do you have symptoms of PTSD related to injuries during your military service?", "I'm not really sure if I have symptoms related to those reasons.", "Please. Where can I found more information and support?", "You can check our booklet on PDF about understanding PTSD and PTSD treatment and also you can go to the national center for PTSD website for more information on treatment and support." ]

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[ "I want information on how I can get benefits for PTSD", "Do you have symptoms of PTSD and suffered a serious injury, personal trauma, sexual trauma, or were threatened with injury, sexual assault, or death while serving in the military?", "none of that", "Is there somewhere else I can get information on PTSD and such?", "You can look at our, Understanding PTSD and PTSD Treatment, booklet for more about PTSD symptoms and treatment. It is available in PDF format. You can also go to our National Center for PTSD website for information about PTSD treatment and support.", "what if I ever get into a moment when I really really need help?", "You should call 911 or go to the nearest emergency room", "do you think treatment can help me?", "Whether you just returned from a deployment or have been home for some years, it is never too late to get help for posttraumatic stress disorder. Counseling or treatment can help you manage your symptoms and keep them from getting worse. ", "but I don't think there are VA places near me to help so where can I get help?", "If you don't live near a VA medical center or clinic we can refer you to a Vet Center or health care provider near you. Or, you can get counseling over the phone through telemental health care." ]

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[ "Hello there, Would you help me with some information related with PTSD treatment?", "Yes, we are here to give you the best help we can. It's never too late to get help for posttraumatic stress disorder.", "Do you need to talk with someone right now?", "Thanks. No, not yet. I'm looking just for information.", "Do you know which are the services provided by the VA for PTSD?", "I know some of them.", "Have you used any of the 200 PTSD treatment programs we have across the country?", "Yes, I have. But I'm looking for even more information.", "No problem. We have 1-to-1 mental health assessment and testing to figure out if you have PTSD. Also treatment for PTSD and 1-to-1 psychotherapy also called talk therapy.", "The are help through phone call?", "Yes, our mental health providers can counsel you over the phone called telemental health care.", "Alright. After the phone calls it's possible to get access to some attention in person?", "Yes, of course. We can refer you to a vet center or health care provider near to you." ]

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[ "Will treatment help my PTSD after I return from deployment?", "Yes, treatment for PTSD is helpful even after 40 years of being home or when you first return from deployment; it is never too late to get help.", "Do you know how to talk to someone if you are a Veteran in crisis?", "yes, someone told me who to contact.", "Are you a Veteran in crisis or have concerns about another Veteran.", "yes, I am a Veteran in crisis.", "You can connect with out caring and qualified Veteran Crisis Line responders for secure help 24/7 and a lot of the responders are Veterans themselves.", "Is your National Center for PTSD knowledgable?", "Yes, our National Center for PTSD is a reknowned world leader in PTSD research, education, and treatment.", "Do you offer other forms of treatment and support?", "We offer other PTSD specialists that provide regular outpatient care to Veterans with PTSD in all VA medical centers.", "I don't live by a VA medical center or clinic, what will happen?", "The good news is that our mental health providers can counsel you over the phone which we call telemental health care." ]

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[ "can you give me details of VA women s health services\n", "are you a veteran woman?", "yes", "you re part of the fastest - growing group within our Veteran population. And we re dedicated to meeting your health care needs .", "If I am currently enrolled for VA medical care?", "contact your VA medical center and ask for the provider s phone number. ", "If I don't have VA health care benefits, can I still receive care?", "if you meet all the requirements", "What women s health services does VA provide?", "We provide services for :\n who are homelesss and Women Veterans", "can I contact a VA healthcare provider?", " If you re a woman Veteran and you re currently signed up for VA health care , you can reach a VA health care provider at your local VA medical center by phone 24 hours a day , 7 days a week . This provider will answer questions and give you advice on health concerns ." ]

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[ "How can I get help related to sexual trauma?", "you re a Veteran who has experienced MST?", "yes", "you can get help through VA . You don t need to have a service - connected disability rating , and you may be able to get MST - related care even if you don t qualify for other VA services . You also don t need to have reported the MST or have other proof that it happened . Learn more about support for MST", "Where can I find more information and support?", "Our women s health website gives you the latest information about how we help women Veterans stay well . Visit the women s health websites\nOur Center for Women Veterans website tells you about health care and other benefits and programs for women Veterans ", "How do I access women's health care services through VA?", " You can also look for women s health services specific to your nearest VA medical center .", "after i register i can", "Talk to your primary care provider , who will connect you with any services you may need ", "Do you need evidence of abuse?", "You also don t need to have reported the MST or have other proof that it happened. Learn more about support for MST" ]

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[ "What if I don t have VA health care benefits?", "you don t have VA health care benefits ?", "not", " you re not sure what health benefits you may have earned?", "not", "you ve served in a combat zone", "not", "you re homeless or at risk of becoming homeless?", "yes", "Visit our website to learn about VA programs for Veterans who are homeless . Learn about our homelessness programss Contact the National Call Center for Homeless Veterans at 877 - 424 - 3838 for help 24 hours a day , 7 days a week .", "If I give a veteran who has experienced MST what can I do?", "you can get help through VA . You don t need to have a service - connected disability rating , and you may be able to get MST - related care even if you don t qualify for other VA services " ]

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[ "What is the ways I can get help related to sexual trauma?", "Are you a Veteran who has experienced MST?", "No, I have not experience MST.", "Where is it that I can find more information and support?", "Some other help is through our women's health website and it will tell you how we help women Veterans stay well. Also, we have a Center for Women Veterans website that tells you about health care and other benefits and programs available for women Veterans.", "How can I reach a VA health care provider?", "You can reach a VA health care provider at your local VA medical center by 24 hours a day; 7 days a week. ", "What will the provider answer on the phone?", "The provider will answer any questions and help you by giving you advice on health concerns.", "How am I supposed to access women's health care service provided by the VA?", "First, you would need to apply for VA health care." ]

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[ "sdgfgf", "No problem. First let me ask you. You don't have any kind of VA health benefits?", "that's right. I don't have any benefit.", "Alright, no problem. If you don't have any benefit, as a veteran you may apply for them.", "Which kind of benefits do you offer for women veteran?\n", "we offer a very complete health care options, as screening and management of chrinic long-lasting conditions, like heart disease and diabetes, STDs and maternity care and other reproductive health services.", "It also includes fertility services?", "Through legislation announced january 19, 2017, we have services for veterans and spouses who have problems to have a baby without the help of fertility treatment.", "I have combat experience. That could be a problem?", "Not at all, in that case, you also will count with free private counseling, alcohol and drugs assessment, along with other support at one of our 300 community Vet centers. ", "It has general services?", "Yes, there are general medical services, like disease prevention and nutrition counseling, and even female-specific services. " ]

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[ "I need medical care but don't have benefits and wanted to see what I can do", "You don't have VA health care benefits?", "no VA and no nothing else", "Do you know what health benefits you may have earned?", "no", "Have you served in a combat zone?", "yes I have", "You can get free counseling and other support at one of our 300 community Vet Centers. We can help you find a Vet Center near you", "You do have services for female vets?", "Yes, we have female-specific services and general services.", "do you have sexual assault help?", "Yes, you can get help through VA and you don’t need to have a service-connected disability rating. You may be able to get MST-related care even if you don’t qualify for other VA services. You also don’t need to have reported the MST or have other proof that it happened. " ]

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[ "I want to know what my options are as a female vet if I don't have VA benefits", "So you don't have VA health care benefits?", "yeah, don't have it", "You may still be able to get health care", "what do I do?", "You can contact our Women Veterans Call Center. Our staff will help you figure out your benefits and take the next step to getting care. Call us at 855-829-6636.", "where would I call for more help if I did have the health benefits?", "You could reach a VA health care provider at your local VA medical center by phone 24 hours a day, 7 days a week.", "what benefits could I get if I don't have health care from the VA?", "Just contact our Women Veterans Call Center and our trained, all-female staff will help you ", "do you help with reproductive services?", " we are expanding our fertility services to include counseling and treatment using assisted reproductive technologies including in vitro fertilization IVF " ]

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[ "Hello, I have some questions regarding women's health services for veterans.", "Are you a female Veteran then?", "No, I am male. Just asking for my wife, who also served in the army.", "Do you qualify for VA health care?", "Yes, I do.", "In that case you can get access to high-quality women's health services as part of your benefits.", "Do you have a lot of female veterans then?", "Yes, female Veterans are the fastest-growing group within our Veteran population. And we're dedicated to meeting their health care needs.", "How do I access women's health care services?", "In order to use them you have to apply for VA health care.", "Do you also provide specialty services?", "Yes, we provide several specialty services. For example, screening and management of chronic long-lasting conditions, like heart disease and diabetes or screening and management of sexually transmitted diseases STDs like HIV/AIDS and hepatitis or maternity care and other reproductive health services." ]

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[ "Hello I need information about how to file a supplemental claim with new evidence", "It is important that you add evidence that VA did not have before it is relevant to your case.", "Among your doubts is whether you can file a supplemental claim?", "Yes", "You can file a Supplemental Claim within 1 year of a decision if you have new evidence, unless one of these rare situations applies to you.", "and how long do I have to file the claim?", "to make this claim You have up to 1 year from the date of your decision to file a Supplemental Claim.", "And where can I find more information on how to present the evidence?", "For more details, see the instructions to complete the form. we will gladly supply you shortly", "What should I do after the VA program schedules the exams?", "If the VA schedules the exams for you, be sure not to miss them.", "Where can i get more information?", "Get answers to frequently asked questions about decision reviews. Go to frequently asked questions" ]

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[ "What Happens After I File a Supplemental Claim", " Find out what happens after you request a decision review", "did the VA schedule the exams for you?", "not", "What if I need help?", "A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review ", "What if I have more questions?", " Get answers to frequently asked questions about decision reviews . Go to FAQs", "Can I file a Supplemental Claim?", "You can file a Supplemental Claim within 1 year of a decision if you have new evidence , unless one of these rare situations applies to you .", "How do I file a Supplemental Claim with new evidence?", " fill out the Decision Review Request : Supplemental Claim VA Form 20 - 0995 . Download VA Form 20 - 0995 PDF" ]

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[ "I have new evidence to add for my claim and want to know what to do", "Would you like to file a Supplemental Claim?", "yes", "You need to fill out the Decision Review Request: Supplemental Claim, VA Form 20-0995. You can download the form as a PDF file", "and I add the evidence in there?", "The evidence must be new evidence that the VA didn't have before that is relevant to your case", "can I select any benefit type on the claim?", "The most common benefit type is compensation, but if you’re unsure, check your VA decision. You can’t select multiple benefit types.", "and what is the address to where I send it?", "Department of Veterans Affairs\nClaims Intake Center\nPO Box 4444\nJanesville, WI 53547-4444", "what can I send as evidence with my claim?", "You can submit evidence you have gotten or ask VA to get evidence, like medical records. VA can’t accept your Supplemental Claim without new and relevant evidence. " ]

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[ "What happens after I file a Supplemental Claim with new evidence?", "Find out what happens after you request a decision review", "did the VA schedule the exams for you?", "yes", "be sure not to miss them", "if I need help?", "A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review . Get help requesting a decision review", "What kind of benefit can you offer me?", "The most common benefit type is compensation , but if you re unsure , check your VA decision . You can t select multiple benefit types", "if I have more questions?", " Get answers to frequently asked questions about decision reviews. Go to FAQs", "What method can I use to send the form?", "By mail", "if I don t have any new and relevant evidence ? ", "] If you don t have evidence to submit , please select another review option . Learn more about the review options" ]

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